Total 16,504 job vacancies in Singapore

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

You will manage the customer service counter, attend to shoppers and tenants’ enquiries/feedback, support Marketing Communication activities including but not limited to issuing of contest coupons / gift vouchers, handling of promotional gift / bank rewards redemptions, handling systems relating to shopper management and loyalty programme, and other administrative duties.

Requirements:

• Minimum GCE ‘N/O’ level with at least 2 years’ relevant experience. Diploma holders will have an added advantage
• A pleasant personality with good spoken communication and customer service skills are essential
• Team player with ability to work independently
• Able to work shifts, weekends and public holidays
• 5 days work week
• Candidates with experience in shopping mall or service industry are encouraged to apply

A Receptionist is the first point of contact for customers, responsible for handling appointments and ensuring smooth daily operations at the spa.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
• Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
• Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
• In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
• Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
• Assist in other duties assigned by the Marina Director.

Requirements:

• Preferably a diploma holder.
• Able to work on weekends and public holidays.
• Possess nautical knowledge or the willingness to acquire it.
• Have a positive and cheerful disposition with an open and proactive work attitude.

Job Description

• Industry/ Organization Type: Manufacturing (Home Appliances)
• Position Title: Customer Service Officer (Call Centre)
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $3,300 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide excellent customer support for calls and walk-ins, promoting products and spare parts.
• Schedule daily services and repairs for technicians.
• Collect service fees, track unpaid bills, and follow up on payments.
• Update service records with customer service systems and prepare Quality Claims Reports (QCR).
• Monitor parts and products under QCR until the replacement part arrives.
• Follow up with Quality Assurance (QA) on any service-related quality issues.
• Organize Customer Service Department files and records.
• Maintain showroom neatness and a cozy atmosphere.
• Advise customers on product ranges, service fees, and promotions.
• Maintain high service standards and achieve set Key Performance Indicators (KPIs).

APPLY NOW!!!

• Minimum NITEC in any field or equivalent.
• 1-2 years of experience in customer service or a call centre.
• Good interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73805 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Key Responsibility

• Handling feedback/enquiries from internal and external via emails, calls and WhatsApp.
• Work closely with operations team to resolve feedback / issues
• Updating feedback in Customer Relationship Management (CRM) software (Evreka).
• Ensure that all feedback is promptly followed up on and responded to by the relevant parties.
• Any other job assigned by Superior.

Requirements:

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Willing to work on weekends and public holidays
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Working hours:

• Work-from-home basis (report to office one day per month)
• Fixed Monday off
• Tuesday to Friday - 5.30pm to 10.30pm
• Weekends and Public holiday - 8.30am to 10.30pm

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Core responsibilities:

• Assist CRO to plan and launch public relation programs for the construction projects, such as preparing circulars, letters and notices.
• Conduct survey on existing condition, such as: spalling concrete and ceiling leakage etc. as well as taking measurement.
• Plan and coordinate assigned work to be carried out in a timely manner.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Show, explain and demonstrate to residents and/or tenants the location and purpose of retrofits provisions.
• Maintain good rapport and positive relations with the residents and/or tenants.
• Conduct regular visits to residents and/ or tenants affected by the works to gather feedback and keep them posted of the work schedule’s changes and impacts.
• Perform administrative/clerical duties.
• Ad-hoc duties as assigned.

Role Overview

We are looking for a hands-on Admin & Customer Support Executive to manage frontline customer interactions and service operations.

This role requires someone who is highly responsive, organized, and customer-focused, able to handle walk-in customers, service coordination, and admin tasks with strong execution.

Key Responsibilities

1. Frontline Customer Support (Walk-in, Calls, Email)

• Handle walk-in customers in a professional and friendly manner
• Answer incoming phone calls and respond to email enquiries promptly
• Provide clear, accurate solutions and ensure customer satisfaction
• Manage customer expectations and maintain a positive experience

2. Service & Repair Coordination (RMA)

• Coordinate and process RMA (Return Merchandise Authorization) cases
• Manage service tickets, repair cases, and follow-ups
• Track repair status and provide timely updates to customers
• Ensure proper documentation and smooth service flow

3. Appointment & Case Management

• Manage appointment scheduling and service queues
• Ensure all cases are tracked, updated, and closed properly
• Follow up proactively on pending issues

4. Operations & Admin Support

• Maintain accurate repair logs and service records
• Prepare service reports and basic data analysis
• Coordinate with warehouse, technical, and operations teams
• Support daily administrative tasks and documentation

5. Internal Coordination

• Liaise with internal teams (tech, logistics, operations)
• Ensure timely resolution of customer issues
• Escalate critical cases when needed

6. Process Improvement & Customer Experience

• Identify recurring issues and suggest improvements
• Improve SOPs for customer service and repair workflows
• Ensure a consistent, positive customer experience across all touchpoints

Requirements

• 1–4 years experience in customer service, admin, or service center operations
• Experience handling walk-in customers and after-sales support is a plus
• Strong communication and interpersonal skills
• Highly organized, detail-oriented, and responsive
• Able to multitask in a fast-paced environment

Language:

• Fluent in English
• Mandarin is a plus (to support regional customers)

What We’re Looking For

• High execution — fast response, strong follow-through
• Customer-first mindset with a positive attitude
• Calm and solution-oriented under pressure
• Responsible and reliable
• Able to handle both people and process efficiently

Why Join Us

• Fast-growing company with regional exposure
• Frontline role with real impact on customer experience
• Opportunity to grow into operations or customer success

JobDescription

.Handling  of customer LCL / FCL bookingsand handle nomination accounts

.Coordinate and arrange Import / Export shipment delivery

.Closing / Finalizing of job files

.Handle customers’ enquiries

.Liase with customers’ and internal department to execute customers’ instruction

Requirement

.Minimum GCE ‘O’ Level

.Good interpersonal and able to interact with all level

.Prefer 1-2 years experience in freight forwarding & consolidation

Customer Service Coordinator

Basic Salary: $2,000 - $2,300
Working Days: Mon to Fri: 8:30am - 6:00pm
Address: Clementi Loop

Responsibilities:

• Provide customer service support via phone and email.
• Preparing of shipping document and import/export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Company Overview

Freight Mark Logistics (S) Pte Ltd is a fast-growing supply chain solutions company in Singapore offering air and ocean freight forwarding, consolidation, trucking, warehousing, and integrated logistics services with strong global partnerships.

Job Summary

Manage and coordinate airfreight, oceanfreight, and trucking shipments to ensure timely clearance, accurate documentation, and effective communication with customers, vendors, and partners.

Responsibilities

• Coordinate airfreight, oceanfreight, and trucking shipments to ensure efficient and smooth operations
• Collaborate with clearance vendors to expedite fast terminal clearance for shipments
• Verify and declare accurate permits for all shipments to comply with regulations
• Coordinate shipment schedules to ensure timely delivery and avoid delays
• Communicate shipment status updates promptly to customers and overseas partners
• Record shipment arrivals and arrange timely delivery and proof of delivery (POD)
• Support cost and selling price accuracy for each shipment job
• Generate accurate and prompt billing invoices for customers
• Monitor vendor service standards and ensure compliance with agreed requirements
• Manage vendor performance to guarantee timely deliveries and quality service
• Respond to requests for quotations (RFQ) and rate inquiries to support sales efforts
• Build and maintain positive relationships with customers to ensure high-quality customer service
• Perform additional duties as assigned by senior management

You will be based in one of the Tourist Attractions sites(Sentosa, Marina Bay Sands, others)

Responsibilities

• Guest Engagement: Proactively initiating contact with guests and providing high-quality service throughout the interaction.

• Creative Direction: Guiding and advising guests on how to pose to ensure high-quality, appealing photographs.

• Product Production: Compiling and processing the final photographic products to prepare them for sale.

• Sales & Transactions: Handling cashiering duties and working actively to meet both individual and team-based sales targets.

• Site Readiness: Preparing the site for daily operations and ensuring the workspace is organized for guest flow.

Requirements

• Availability: Must be able to work during peak periods, including weekends and public holidays. 9am - 7pm

• Soft Skills: Strong interpersonal communication skills with an approachable and positive attitude.

• Training: No prior photography or technical experience is explicitly required, as full training will be provided.
  

Applicants who are keen to apply for this position can send latest resume to alfred.lai@paradigmrecruitment.com.sg

Alfred Lai
EA Reg No: R1545971
EA License No: 21C0434