Total 2,691 job vacancies in Singapore

• Perform periodic and event-driven KYC reviews across client segments, ensuring compliance with regulatory and internal standards

• Monitor KYC records, manage review cycles, and prevent overdue cases through proactive tracking and action plans

• Conduct client identification, verification, and screening, including PEP/sanctions and validation of customer information

• Execute enhanced due diligence (EDD), including adverse media and social media checks where required

• Identify and escalate suspicious activities or unusual account behaviour in line with AML requirements

• Determine account scope for KYC reviews based on policy guidelines

• Collaborate with internal stakeholders and liaise with RMs/outreach teams to obtain required information and complete reviews

• Ensure high quality and accuracy of KYC files, performing QC checks and resolving discrepancies during review and approval stages

• Escalate system or procedural issues to management and support client outreach where necessary

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Legal & Documentation

Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Other Responsibilities:

Treasury Operations & System
Strategic & Project Support

Apply Now!

Interested candidates are invited to email their resume to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning
CEI Reg No. R1877837
Recruit Express Pte Ltd
EA License No. 99C4599

Only shortlisted candidates will be contacted.

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

At Alexandra Hospital Pharmacy, we believe every pharmacist has a potential to make a meaningful difference – whether you are looking to deepen or building your professional skills, explore new areas of pharmacy practice, or simply find purpose through patient care.

Join a supportive and collaborative team where learning never stops, and where you will be guided to grow your confidence, skills, and sense of purpose in patient care.

What You will Do

• Ensure safe, accurate and timely dispensing of medications

• Work closely with pharmacy technicians, assistants, and fellow pharmacists to deliver coordinated and efficient care

• Support day to day pharmacy operations, such as medication packing when needed

• Work with doctors, nurses, and allied health professionals to deliver holistic care to patients

• Contribute to and support training under the guidance of senior colleagues

• Participate in service improvement and innovation initiatives

• Undertake additional roles and responsibilities as assigned to support departmental goals

What We Offer

• Learning & Growth: Guided opportunities to build strong clinical and operational foundations

• Supportive Team Culture: Work in an environment that values teamwork, mentorship, and inclusiveness

• Purpose & Belonging: Be part of a hospital that values every contribution – where collaboration and compassion drive everything we do

Who We are Looking For

• Pharmacists registered with the Singapore Pharmacy Council (or pending registration)

• Responsible, adaptable, and open to learning in a dynamic environment

• A team player who enjoys working closely with colleagues across all job groups

Requirements 

• Hold a Bachelor of Science in Pharmacy or Bachelor of Pharmacy degree recognised by the Singapore Pharmacy Council

• Registered with the Singapore Pharmacy Council.

• Hospital experience desired but not necessary.

• Able to work independently or with minimal guidance.

• Good listening and communication skills.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

You will be responsible for the following:

Leadership and Strategic Planning

• Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.
• Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
• Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and procedures as needed.

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
• Perform any other duties as assigned by Reporting Officer.

Requirements

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
• Ability to multi-task and work independently and as a team
• Service oriented and customer focused

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

An Audiologist is a healthcare professional who works with those who have ear problems including hearing and balance difficulties. The job scope involves the evaluation of hearing loss and related disorders of the auditory system, as well as providing audiological rehabilitation to adults.

An audiologist selects, fits, and dispenses amplification systems, such as hearing aids, tinnitus maskers, cochlear implants, bone-anchored hearing aids, middle-ear implant, and other assistive listening devices, such as FM system.

Job Responsibilities

Primary Responsibilities

• Conduct basic audiological assessments o Use of 2 patient identifiers

o Obtain case history from patients and caregivers o Competent in otoscopy, Pure Tone Audiometry, Immitance test

(Tympanometry and Acoustic Reflex), Eustachian tube function test, Speech test and Otoacoustic Emission test

o Accurate recording and uploading of audiometric test results, and charging on

Electronic Medical Record (EMR) system o Interpret audiometric results for patients, caregivers and health care professionals involved

o To provide counseling services to patients, parents and all concerned

o To provide Hearing Aid Services/Management

▪ To conduct hearing aid evaluations where patients are given information regarding hearing aids in general, how it helps, and types, features, costs and benefits.

▪ To assist patients in the selection and recommendation of appropriate hearing aids and actual trial on patients.

▪ To perform hearing aid fitting where patients are fitted with chosen hearing aid, help them get familiarize with the device, warranty, proper care and general maintenance.

▪ To monitor the progress of the patient by regular hearing aid follow-ups.

Verify and fine-tune hearing aid setting/fitting by REM, interview and functional gain testing to determine the benefit after hearing aid fitting. Conducts outcome measures to determine the benefit hearing aid fitting.

▪ To perform impression takings for ear moulds and swim plugs.

o Assist in Hearing Aid Services

▪ Troubleshoot hearing aids and accessories, and decide on appropriate action

▪ Assist patients with hearing aid spare-part replacements

▪ Send the hearing aid for repair if necessary o Sub-specialties

▪ Middle Ear Implant Management - To provide fitting and tuning of various devices and necessary rehabilitation for adjustment to listening with implant amplification systems

▪ Cochlear Implant Management - To provide fitting and tuning of various

CI devices and necessary rehabilitation for adjustment to listening with implant amplification systems

Secondary Responsibilities

• To liaise with clinicians, audiologists, technicians, nurses, clerical staffs, BME engineers, equipment vendors and hearing device distributors

• To coordinate audiometric findings with medical, educational, social and behavioral diagnostic data; interpret audiometric results for patients, health care and allied professionals

• To refer to related medical, educational and other professional groups such as medical social workers

• To liaise with third party for equipment maintenance and ordering consumables • Other general duties: o Perform daily calibration of equipment

o Monitor and keep records of clinic consumables and hearing aid stocks o To facilitate ordering, shipping and receiving of hearing aids and implant and its accessories

o Ensure all equipment are kept on regular preventive maintenance and well documented

o Ensure all IT risk mitigation measures are in placed

o Writing meeting minutes and reports o Collate monthly patients’ statistics

• Assist in planning of staff roster

• Supervise new/junior audio technicians and provide on-the-job training, if necessary

• Stay updated with new instrumentation, techniques, and procedures by attending workshops, seminars, and in-service education classes

• To provide in-service lectures to clinic staff and in-house lectures for medical officers on basic audiology topics and updates

• To be involved in research activities as co-researcher

• Attend to ad-hoc assignments assigned by Reporting Officer

Requirements

• Minimal requirement of a Bachelor in Audiology (Honors). A Masters in Audiology is preferred
• Registered/certified audiologist (in other countries or with the Society of Audiology Professionals Singapore) is preferred
• Clinical experience not required but at least minimum 300 clinical hours as part of the curriculum requirement before graduation).

• Clinical supervision and on-job-training on certain sub-specialty for new audiologist will be provided whenever necessary
• Clinical experience of 1-2 years in a similar setting is preferred Maintain a minimum required competency level in bi-annual competency review
• Familiar with hearing aid technology and other related updates
• Basic knowledge on some specialized areas including CI and MEI
• Knowledge in the relationship between hearing and speech
• Able to communicate well with hearing impaired individuals
• Display interest in research and service expansion
• Good team player
• Analytical, organized and communicative
• Can work effectively as part of a multi-disciplinary team
• Strong interpersonal skills o Affable and approachable
  Possess a passion for helping people with hearing loss and other disabilities
• Can work calmly and methodically when under pressure from a busy and varied caseload

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Minimum of 4 years of experience as a Data Analyst or similar role
Proficiency in PowerBI, Tableau, SQL, and Excel
Strong problem-solving skills with attention to detail
Excellent communication skills for presenting complex information
Ability to work independently as well as part of a team
Familiarity with statistical analysis tools is a plus
Senior Tableau and Power BI technical background
Can communicate with user fluently to gathering requirements, do data analysis and build dashboard.
Test and deploy to user. With Excellent retail data experience.

Job Responsibilities

• Conduct pricing and market analysis to identify trends, risks, and opportunities within the ride‑hailing marketplace.
• Support the development and evaluation of pricing strategies, fares, promotions, and incentives through data-driven analysis.
• Analyze demand patterns, rider and driver behavior, and price elasticity to assess the impact of pricing initiatives.
• Monitor and evaluate competitor pricing actions and market dynamics, translating findings into actionable pricing recommendations.
• Track pricing performance and conduct post‑implementation analyses to evaluate effectiveness and business impact.
• Collaborate with cross-functional teams (e.g. demand, supply, marketing, product) to gather inputs and align pricing decisions.
• Prepare pricing insights, recommendations, and presentations for internal stakeholders and management.
• Provide ad-hoc analytical support and contribute to special projects, including automation of recurring pricing analyses where appropriate.

Job Requirements

• 2–3 years of experience in data or business analytics, preferably within a two‑sided marketplace (e.g., ride‑hailing, food delivery, or other digital platform businesses).
• Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, Data Science, Information Systems, or a related quantitative field.
• Strong proficiency in SQL and Python for data extraction, analysis, and pricing model development.
• Solid understanding of statistical analysis, and experimentation techniques (e.g., A/B testing)..
• Prior experience with analytics automation is preferred.
• Familiarity with AI-assisted development tools (e.g. OpenAI Codex, Claude Code, GitHub Copilot, or similar) to improve productivity in analysis and automation is highly preferred.
• Strong communication and presentation skills, with the ability to translate analytical findings into clear insights and recommendations for non-technical stakeholders.
• Bonus: Experience working with real-time ML systems, even at a project or academic level.

Business Analyst Duties:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• User Stories: Create detailed user stories and acceptance criteria.
• Process Analysis: Analyze and document current business processes and workflows.
• Solution Design: Work with the development team to design solutions that meet business needs.
• Testing and Validation: Prepare the test plans and test cases following with the execution of the test cases to ensure solutions meet requirements.

Skills and Qualifications:

• Experience: Proven experience as a Scrum Master and Business Analyst in software development.
• Agile Knowledge: Deep understanding of Agile frameworks, particularly Scrum.
• Technical Skills: Familiarity with web application development and related technologies.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and interpersonal skills.
• Certification: Certified Scrum Master (CSM) or similar Agile certification is preferred.

Preferred Attributes:

• Leadership: Ability to lead and motivate a team.
• Adaptability: Flexibility to adapt to changing project requirements.
• Detail-Oriented: Keen attention to detail and a commitment to quality.

AMK area (Travel to Changi airport whenever required)

Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16C8462

Our client is a well-established MNC and a global leader in industrial automation and process control solutions. Due to their current expansion plan, they are looking for a PLC/DCS Field System Engineer, in hopes of strengthening their engineering team. They are located in the (West) - 2 ways company transport provided at Clementi MRT.

Responsibilities:

• Perform system setup, configuration, and programming for control systems (DCS/PLC) including associated hardware and software components.
• Execute system testing activities, including Factory Acceptance Test (FAT) and Site Acceptance Test (SAT).
• Support site installation, commissioning, and integration with third-party systems.
• Prepare, update, and maintain engineering documentation and technical records.
• Provide on-site maintenance support, including troubleshooting, preventive servicing, and system optimization.
• Monitor system performance and recommend corrective actions or upgrades where required.
• Manage and coordinate software license renewals and version updates.
• Generate service and maintenance reports, including customized reports when necessary.
• Assist in preparing technical proposals, cost estimations, and support pre-sales or after-sales activities.
• Ensure compliance with safety, operational, and technical standards during project execution and service activities.

Requirements:

• Diploma or Degree in Engineering (Electrical, Electronics, Mechanical, Chemical, Control) or Computer Science / Information Systems.
• Experience in control systems, automation, or process control environments.
• Knowledge of PLC or DCS systems, including configuration and troubleshooting.
• Familiarity with system integration, testing, and commissioning processes.
• Ability to interpret technical drawings, system architecture, and engineering documentation.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.
Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Overview

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails, and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Candidate must possess at least “O” Levels/Diploma.
• Proficient in computer skills, handling multiple systems such as SAP will be an advantage.
• Team player with good communication and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Be comfortable with working in inpatient wards if required.

This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

The Technical Business Analyst is part of the Business Analysis unit within the Information Management (Application) team, reporting to the Head of Section. This role acts as a key bridge between end-users, solution teams, and vendors, ensuring requirements are clearly defined and solutions are delivered effectively.

Key Responsibilities

Requirements & Analysis

• Gather and document user requirements and translate them into functional specifications
• Perform process modelling and feasibility studies
• Investigate user-reported issues and define scope of analysis

Testing & Delivery

• Prepare test plans, test scenarios, and execute system/integration testing
• Manage and monitor User Acceptance Testing (UAT) to ensure quality and timelines
• Support end-to-end delivery of projects and system enhancements

Project & Stakeholder Management

• Plan and manage project/enhancement timelines
• Coordinate with vendors and internal solution teams to ensure smooth delivery
• Escalate issues and risks to relevant stakeholders when required

Issue Resolution & Continuous Improvement

• Analyse system/process issues and identify root causes
• Work with technical teams to produce issue analysis reports and recommend solutions
• Support data extraction and analysis to troubleshoot problems

Communication

• Engage with business users to gather requirements and provide updates
• Communicate system-related information, policies, and processes within the team
• Maintain effective relationships across stakeholders at all levels

Knowledge & Domain

• Apply business and system knowledge across applications
• Domain knowledge in areas such as Insurance, Claims, Processing, or Finance is preferred

Requirements / Qualifications

• Minimum 4 years of experience as a Business Analyst (preferably in Insurance domain)
• Strong understanding of SDLC and system implementation
• Experience with Java or web/internet technologies is an advantage
• Strong analytical, problem-solving, and communication skills
• Able to work independently with minimal supervision
• Good stakeholder management and interpersonal skills
• Strong organisational and time management abilities

Work Environment

• Part of the Information Management department, supporting enterprise systems, applications, and IT infrastructure
• Requires proactive communication, willingness to learn new technologies, and collaboration across teams

Our client, one of Asia-Pacific’s leading organizations is looking for:
Technical Business Analyst

Responsibilities:

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts, including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments, recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments, actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support solution design in cloud-hosted environments, working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards
• Work closely with development teams post go-live to support production monitoring, analyse user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimisation through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards, contributing to organisational best practices and delivery maturity

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and platforms example like Singpass/Corppass/Myinfo, Government commercial cloud is an advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Technical Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By applying for this role, you have read and acknowledge the Data Privacy statement - http://www.nsearchglobal.com/data-protection-notice/

About the Role:
You will be embedded in a vertical squad alongside a PM/PMO and Tech Lead, owning the translation of partner and product requirements into clear, actionable specifications for engineering. You will be technically fluent enough to document both business and technical flows, coordinate change governance, and work credibly alongside developers and architects. You will also be an early adopter of AI tools that are reshaping how BA work gets done — using them to accelerate delivery without compromising quality.

Key Responsibilities:

• Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements
• Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications
• Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner
• Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues
• Coordinate impact assessments, rollback plans and implementation schedules
• Act as the point of accountability for change governance artefacts within the squad, maintaining audit trails and ensuring compliance with change management processes
• Work closely with the PMO and Tech Lead and engineering teams to ensure requirements are understood and implementable
• Support UAT — defining test scenarios, coordinating testing activities and validating outcomes against acceptance criteria
• Contribute to sprint planning, refinement and retrospectives as an active member of the delivery squad

AI-Assisted BA Practice:

• Actively use AI tools to accelerate core BA tasks — including user story generation, requirements documentation, acceptance criteria drafting, flow diagram creation and test scenario development
• Maintain a critical eye — reviewing and refining AI-generated outputs to ensure accuracy, completeness and fitness for purpose
• Contribute to the team's evolving AI SDLC practices by sharing what works, flagging what doesn't and helping build a better baseline for the team over time- Bring a continuous improvement mindset to how BA work is done in an AI-enabled environment

Stakeholder Engagement:

• Build effective working relationships with partner-side contacts where required, supporting requirements gathering across geographies
• Communicate clearly and confidently across technical and non-technical audiences

Experience:

• 6 years of experience as a Business Analyst in a digital or technology delivery environment
• Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context
• Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows
• Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touch points accurately
• Experience with change governance processes, including preparation and submission
• Hands on experience with BMAD or AI development methodology
• Experience using AI tools like Claude via Terminal as part of delivery
• Experience working in cross-functional squads with developers, QA and product stakeholders
• Exposure to financial services, insurance or regulated industry an advantage

Tools

• Jira — backlog management, story writing and sprint tracking
• Confluence — requirements documentation and team knowledge management- Figma — ability to work with design files, annotate flows and collaborate with designers on product specifications
• Claude Code (terminal) — required; comfortable running AI-assisted workflows from the command line
• AI productivity tools (e.g. Claude, GitHub Copilot or similar) — either actively using or keen to adopt

Skills & Attributes:

• Technically fluent — comfortable in conversations with developers and architects, and able to produce artefacts that bridge business intent and technical implementation
• Strong analytical thinking — able to break down complexity into clear, structured requirements
• Detail-oriented without losing sight of the bigger picture
• Process-minded — understands the importance of governance and change management in a regulated environment
• Naturally curious and inquisitive, adopting AI across professional and personal
• Already using or actively curious about AI tools to enhance personal productivity and output quality
• Open to evolving the BA craft — understands that AI will change how this work gets done and is energised rather than threatened by that
• Strong written communication — clear, concise, structured
• Collaborative team player who works well in a fast-paced, multi-stakeholder environment

About Dimerco

Dimerco isa global logistics leader, providing comprehensive Air Freight, Ocean Freight, and Contract Logistics solutions. With over 50 years of experience and a robust international network, we are committed to Connecting Asia with the World.

Recognized among the Top 25 Global Air Freight Forwarders, Dimerco operates 160+ offices,80+ logistics centers, and partners with 200+ strategic agents across Asia-Pacific, North America, and Europe.

Singapore, a vital node in global trade and a leading logistics hub in Asia, plays a key role in our strategic operations. As a gateway to the Asia-Pacific region, Singapore offers a dynamic environment fueled by innovation, digitalization, and a highly efficient port and airport infrastructure. Join us as we help drive the seamless flow of goods through one of the world’s most connected and competitive logistics landscapes.

The Role

Drive business growth and expand our market presence in Singapore! We are looking for a results-oriented Business Development Assistant Manager / Manager to join our Sales & Marketing team and play a key role in acquiring new clients and strengthening relationships with existing accounts. 

In this role, your core responsibilities will include:

• Identify and target new business opportunities through research, networking, and prospecting.
• Develop and maintain a robust pipeline of potential clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Achieve revenue and GP targets.
• Negotiate and close sales deals to meet or exceed sales targets.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.

What We’re Looking For

• Diploma or Degree in Business, Logistics, Supply Chain, or related field.
• At least 2 years’ proven experience in logistics sales or business development.
• Knowledge of transportation and warehousing operations; freight forwarding (air & sea) is a plus.
• Track record of handling key accounts and securing new business.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Strong problem-solving abilities and a customer-first mindset.
• Self-motivated with ability to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Title and salary will be commensurate with experience.

Why Join Dimerco?

• Grow with a leader in a growing industry – Be part of a company expanding globally within the dynamic international freight and logistics sector.
• Invested in your success – Access continuous learning, professional training, and skill development to support your career growth.
• Go global – Experience opportunities for international travel, cross-border projects, and overseas assignments that connect you with the world.

Alexandra Hospital is seeking an experienced and dynamic Talent Acquisition Manager to support the Talent Acquisition Head in helping the organisation hire fulfil the ramp up plans over the next few years.  This key position will work with the Head to develop plans to ensure timely and effective talent acquisition across the organization and be responsible for the implementation of these plans.

Key Responsibilities:

• Lead and manage a team of 8, providing guidance, mentorship, and performance management.
• Co develop and implement strategic talent acquisition plans to meet the organization's hiring needs.
• Ensure operational excellence in all recruitment processes and procedures.
• Stay abreast of industry trends and best practices in talent acquisition, continuously improving our recruitment strategies.
• Analyze recruitment metrics and provide regular reports to senior management.
• Foster relationships with stakeholders (internal and external) including hiring managers, agencies, educational institutes, etc.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 10 years of experience in talent acquisition or a similar role, preferably in healthcare or a related industry
• Proven track record of leading and developing high-performing recruitment teams
• Proven track record of fulfilling high acquisition volume. Strong understanding of recruitment best practices and trends
• Excellent communication and interpersonal skills
•  Demonstrated ability to develop and implement strategic hiring plans
• Meticulous attention to detail and strong organizational skills
• Proactive approach to problem-solving and decision-making

Personal Attributes:

• Meticulous and detail-oriented
• Proactive and self-motivated
• Decisive and able to make tough decisions
• Forward-thinking and adaptable to change
• Strong leadership and team-building skills

Overview*

#This is a customer-facing role that bridges patient service and pharmacy operations, focusing on:

• Execute daily retail and online sales operations
• Customer service excellence
• Assist with operational tasks to ensure smooth pharmacy workflow

Job Responsibilities*

Customer Service & Sales

• Maintaining retail inventory availability
• Responding to customer inquiries
• Assisting customers with product selection and medical device demonstrations
• Pack online sales accurately within designated timeframes to meet delivery commitments.

Inventory & Retail Management

• Restocking merchandise
• Managing retail operations (expiry checks, price audits)
• Manage retail inventory levels to maintain stock integrity

Operational Support

• Administrative support for daily operations and events
• Continuous improvement initiatives
• Additional tasks as assigned

Requirements*

• Minimum GCE ‘O’ levels qualification or equivalent
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. 
• Able to multi-task and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting. Prior experience in hospitality or service industries will be an advantage.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Inpatient Operations Service Associate Team (Inpatient Ward SAs) is a team that provides administrative support in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. The role requires you will assist the Senior Team Leader and Inpatient Operations Managers in coordinating daily ground operations and ensuring service delivery standards are met. You will support the implementation of hospital policies and operational initiatives, and contribute to process improvements. Additionally, you will play a key role in supporting team performance by guiding new staff, sharing important updates, and highlight operational issues for improvement.

Job Responsibilities*

You will be responsible for the following:

Operational Excellence and Patient Care Support

• Manage patient admissions, discharges, and transfers efficiently and accurately.
• Ensure proper maintenance of patient records and data security.
• Coordinate post-discharge appointments and manage ward counter operations.
• Review and verification of patient charges and ensure patient bill amendment rectifications for service recovery.
• Handle internal/external communications and interdepartmental liaison.
• Manage inventory and address operational issues promptly.

Financial Counselling

• Conduct bedside financial counselling.
• Assist patients with payment processes and forms.
• Identify and refer patients for appropriate financial assistance.
• Review and verify patient charges for accuracy.

Process Improvement and Quality Assurance

• Support compliance with organisational policies and audit standards.
• Contribute to workflow improvements and quality enhancement initiatives.
• Participate in cross-departmental projects and value stream mapping workshops.
• Maintain accurate departmental statistics and reports.

Staff Empowerment and Support

• Assist in daily operations, manpower planning, and rostering.
• Coach and mentor junior team members.
• Support staff onboarding, training, and competency assessments.
• Contribute to conflict resolution and team performance improvement.

Strategic Planning and Organisational Development (For JG8-9)

• Contribute to team development aligned with SA Job Redesign efforts.
• Assist in planning for IGH Ward SA team expansion.
• Help develop and review learning plans for staff.
• Support the maintenance and improvement of ward counter standards.

Requirements*

Qualification Required and Area of Discipline

• GCE O levels/A levels/Diploma /Nitec/Higher Nitec from any discipline.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude. Ability to speak a second language will be an advantage.
• Good customer service skills. Prior experience in hospitality or service industries will be an advantage.
• Good coordinating and organising skills. Prior supervisory experience will be an advantage.
• Ability to multi-task and work in a fast-paced environment. Candidates should be comfortable/flexible with working in a hospital setting and in different wards when needed.
• Proficient in computer skills (Microsoft Office), handling multiple systems will be an advantage.
• Able to perform 2 rotating shifts (include weekends and public holidays) on a 5 days’ work week.
• Earliest shift starts from 8am and latest shift ends at 8pm/9pm.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading. *Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Reference No:

M-2025-1505

Job Role:

Augmentation Consultant

Years of Experience

At least 4 - 5 years’ experience in business analysis, system support, development, implementing system and maintaining IT systems

Role and Responsibilities

Role and Responsibilities

• Improve IT Operation business process and documentations.

• Triage of issues, including logging, tracking, routing and

categorizing reported incidents and service requests.

• Support users and provide resolutions for L1 issues, including

common problem / issue in FAQ, inquiries and essential

troubleshooting tasks.

• Managing of the service desk common mailbox.

• Prepare monthly report and support User Access Matrix review.

• Communication of operation matters to stakeholders (e.g.

system downtime, new implementations)

Requirements / Qualifications

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information

Technology, or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills

• Ability to work collaboratively in a team environment.

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463

Legal & Documentation Responsibilities (Key Focus Area)

 Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.

 Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.

 Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.

 Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.

 Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.

 Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.

 Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

 Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).

 Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.

 Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).

 Provide system support, troubleshooting, and end-user assistance to internal stakeholders.

 Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

 Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.

 Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.

 Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering.
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure.
• Highly organized and detail-oriented.

Job Overview

We are seeking a technically grounded Business Analyst with strong PowerApps experience to support the design, enhancement, and delivery of business applications on the Microsoft Power Platform. This role operates at the intersection of business process optimization and low-code solution delivery, translating operational needs into scalable, secure, and user-centric PowerApps solutions.

The successful candidate is comfortable working closely with business stakeholders, Power Platform developers, and IT teams, ensuring solutions are fit for purpose, technically feasible, and aligned with enterprise governance standards.

Key Responsibilities

Business Analysis and Requirements Management

• Engage business users and stakeholders to elicit, analyze, and document functional and non-functional requirements
• Translate business needs into clear functional specifications, user stories, and acceptance criteria for PowerApps solutions
• Analyze existing processes and identify opportunities for digitization, automation, and efficiency improvements

PowerApps and Power Platform Enablement

• Work closely with PowerApps developers to ensure requirements are accurately implemented
• Support solution design across PowerApps, Power Automate, and related Power Platform components
• Validate application behavior, data flows, and business rules against requirements
• Support application enhancements, change requests, and continuous improvement initiatives

Data and Integration Support

• Work with data sources such as SharePoint, Dataverse, SQL, or other enterprise systems
• Support data validation, issue analysis, and functional troubleshooting
• Collaborate with technical teams on integration touchpoints and downstream system dependencies

Testing and Delivery Support

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect triage, clarification, and resolution with development teams
• Support deployment readiness and post go-live stabilization activities

Governance and Documentation

• Maintain clear documentation including requirements, process flows, solution designs, and user guides
• Ensure solutions align with security, compliance, and Power Platform governance standards
• Support audit and operational readiness for business-critical applications

Requirements and Qualifications

Core Skills and Experience

• Proven experience as a Business Analyst supporting application development or digital transformation initiatives
• Hands-on exposure to Microsoft PowerApps and the broader Power Platform ecosystem
• Strong understanding of business process analysis and requirements documentation
• Experience working with data sources such as SharePoint, Dataverse, or SQL
• Familiarity with Agile or SDLC delivery methodologies

Technical and Analytical Capabilities

• Ability to translate business requirements into technically actionable specifications
• Comfortable validating application logic, workflows, and data behavior
• Strong analytical and problem-solving skills with attention to detail

Professional Competencies

• Clear communication and stakeholder management skills
• Ability to collaborate across business, development, and IT teams
• Structured, delivery-focused mindset with strong ownership and accountability

Nice to Have

• Experience with Power Automate or Power BI
• Exposure to enterprise governance or regulated environments
• Microsoft Power Platform certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

So who are we?

Hello, we’re IG Group. No, not Instagram – we’re a leading FinTech who provides trading services to clients across 18 countries!

LEADING THE FIELD THINKING BIGGER

We’re a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands with people all over the world. We work in cross-functional teams, focused on delivering at pace to improve the experience of traders on our platforms. Join us for an exciting future and let’s innovate together!

Your role in the Team

The APAC Cash Operation team will predominantly be supporting the cash function for APAC, including Singapore, Australia, Japan, India, Dubai and Emerging Markets.  However, the team will also be working with its counterpart in Poland who is responsible for IG’s cash function for the EMEA and NA regions.  The two cash operations teams are required to work together closely to ensure that IG’s cash function globally is running smoothly and is compliant with the local regulations and its internal policies.

As a member of the APAC Cash Operations team, you will support daily cash reconciliations and cash resource projections. Comprehensive training will be provided to equip you with the skills required to succeed in the role. This position reports to the APAC Cash Operations Manager and will also involve participation in discussions and testing related to new products and business initiatives.

What you’ll do

As an APAC Cash Operation Senior Analyst, your roles and responsibilities will be:

• Complete daily asset and cash reconciliations promptly, meeting all deadlines, and investigate any discrepancies, ensuring timely resolution through communication with relevant parties.

• Accurately prepare daily client money segregation transfers within the required timeframe.

• Report any breaches or control failures to the supervisors without delay.

• Complete daily cash management projections to ensure liquidity is maintained within internal limits.

• Ensure daily payments are prepared and authorized before the cut-off time.

• Involve in discussions and testing related to new products and business initiatives.

• Stay up to date with internal policy changes and regulatory updates.

• Maintain and update process documentation.

• Provide assistance during internal and external audits, as well as compliance testing.

• Support with other ad-hoc tasks and administrative duties as needed.

LEADING THE FIELD THINKING BIGGER

Who we’re looking for?

While there are many profiles of people who work at IG – across all roles, we’re looking for a few common traits:

• You are curious about our product and the technology that sits behind it;

• You care about our clients, and you are hungry to improve their user experience;

• You are impatient about driving change and willing to deliver at pace;

• You are not afraid of the complexity of financial regulation and want to learn & grow your expertise; and

• You are a creative problem solver capable of innovating and thinking big. 

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, join us in raising the bar for our customers and across the trading industry.

What you’ll need

We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times. We are looking for below skills:

• Proficient in Microsoft Office with intermediate Excel skills. Confidence in writing simple VBA macros in Excel is an advantage

• Flexible to start at 8.15 am Singapore time

• Willingness to work on Singapore public holidays, including Chinese New Year

• Over 2 years of experience within Financial Institutions and experience in managing cash operations.

• Minimum of a BA degree (Business, Finance, Management or Economics preferred) 

• Proficiency in English. 

• Experience with AutoRek reconciliation system will be a Plus.

• Proficiency in reading Japanese will be preferred.

• Exceptional attention to details

• Strong time management skills and ability to perform under pressure in a fast-paced environment

• Demonstrates clear and concise verbal and written communication skills

• Capable to work independently while also being a strong team player

• Adaptable to change and flexible in approach

• Strong numerical and analytical abilities

• Proactive in identifying and driving process improvements

How you’ll grow

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

The perks

It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

• Competitive salary & benefits plan

• 1 additional day off to celebrate your Birthday

What you'll do:

As a Static and Reference Data Analyst based in Singapore within the Asia Client Management Unit, you will be responsible for ensuring the integrity of securities reference data across various asset classes. Your day-to-day activities will involve managing instrument data setup for indexes and curves specific to the Asia timezone, handling settlement instructions when tickets are transferred locally, maintaining centralised reference data platforms for accuracy across systems, updating fixings according to operational schedules, completing audit checks with thorough documentation, responding promptly to stakeholder requests via ticketing systems, collaborating with cross-functional teams to improve processes, adhering to risk controls with diligence, and actively participating in knowledge sharing within your team.

• Ensure timely and accurate set up of securities reference data across all asset classes and systems for the Asia timezone, supporting both cash and derivatives products.
• Manage the set up of other instrument data such as indexes and curves for the Asia timezone, guaranteeing precision and consistency.
• Handle settlement instructions, post-trade contacts, and ledger counterparty data when tickets are transferred to the Asia team, maintaining meticulous records.
• Maintain all reference data and supported market data on the central instrument management platform (FMDM), ensuring uniformity of published information across distinct systems.
• Update required daily, weekly, and monthly fixings promptly to meet operational deadlines and stakeholder expectations.
• Complete FMDM audit reports and checks on a daily basis, establishing a comprehensive audit trail for all reference data additions, deletions, and amendments across each system.
• Manage the ISD and CRD ticketing inbox daily to ensure all stakeholder requests are responded to efficiently and processed without delay.
• Collaborate with front office teams as well as operations and IT functions to foster strong partnerships that enhance data quality control processes.
• Adhere strictly to established procedures while understanding risks and control processes inherent in referential data management.
• Contribute positively to team goals by sharing knowledge, supporting colleagues, and participating in communal problem-solving initiatives.

What you bring:

The ideal candidate for the Static and Reference Data Analyst position brings proven experience in analysing complex financial datasets with meticulous attention to detail. Your background includes hands-on involvement in securities or counterparty party data maintenance where strict adherence to procedures was paramount. You possess advanced IT skills—particularly in Word and Excel—and demonstrate adaptability when faced with new software platforms. Your excellent interpersonal abilities allow you to collaborate effectively across departments while maintaining high standards of integrity aligned with regulatory requirements.

• Demonstrated ability to analyse complex datasets with exceptional attention to detail while providing dependable service to internal stakeholders.
• Experience in securities or counterparty party data maintenance within financial services or related industries is highly desirable.
• Proven track record of adhering strictly to procedures while understanding risks and control processes associated with referential data management.
• Advanced IT literacy including proficiency in Word and Excel; ability to quickly adapt to new software systems is essential for success.
• Excellent interpersonal skills enabling effective collaboration with colleagues across front office, operations, IT functions, and other departments.
• Self-motivated approach combined with enthusiasm for communal achievement; proactive participation in team initiatives is valued.
• High level of personal integrity demonstrated through respect for regulatory requirements governing financial data management.
• Ability to plan and prioritise own work efficiently; consistently meets deadlines even under pressure by making best use of available time resources.
• Commitment to continuous learning through training opportunities provided by the organisation; willingness to share knowledge with peers enhances team performance.
• Sensitivity towards inclusive practices that promote diversity within the workplace; supportive attitude contributes positively to organisational culture.

What sets this company apart:

This global financial institution stands out for its unwavering commitment to fostering an inclusive environment where every employee’s contribution is valued. The organisation offers flexible working opportunities designed around your needs so you can achieve optimal work-life balance. Training programmes are regularly available—ensuring you remain knowledgeable about industry developments while advancing your career at your own pace. Supportive leadership encourages open communication between teams; collaborative efforts are celebrated as key drivers of success rather than individual achievements alone.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Thisrole is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

The Specialist acts as the operational owner for Japan Benefits and Leaves, partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

1. Japan Benefits Operations (Core Accountability)

• Own day-to-day administration of Japan benefits, including:

o Social insurance enrollments and changes (health insurance, pension, employment insurance)

o Dependent enrollment, life events, eligibility changes

o Retirement and supplementary benefit programs (where applicable)

• Ensure timely and accurate submissions to vendors and authorities within statutory deadlines.

• Maintain data accuracy across HRIS and vendor systems; perform reconciliations where needed.

2. Japan Leave Administration & Knowledge

• Administer and support Japan leave programs, including:

o Statutory leaves (e.g., childcare leave, family care leave, sickness-related leave as applicable)

o Company-sponsored leave programs and policies

• Partner with Payroll to ensure correct pay treatment during leave periods.

• Handle complex or sensitive leave cases with accuracy and professionalism.

• Ensure leave processes align with Japanese labor law requirements and internal policies.

3. Compliance & Risk Management

• Ensure all benefits and leave activities comply with Japanese labor, social insurance, and leave regulations.

• Support compliance checks, audits, and data requests related to Japan benefits and leave programs.

• Identify compliance risks, gaps, or recurring errors and escalate with clear analysis and recommendations.

4. Vendor & Stakeholder Management

• Act as the operational point of contact for Japan benefits and leave vendors.

• Track vendor responsiveness, data quality, and SLA adherence.

• Manage issue resolution, escalations, and follow-ups with clear ownership.

• Partner closely with HRBPs, Payroll, and Global COEs to ensure alignment and timely decisions.

5. Case Management & Employee Support

• Resolve employee inquiries related to Japan benefits and leaves through case management systems.

• Deliver responses that are:

o Legally compliant

o Clear and easy to understand

o Empathetic and employee-focused

• Manage escalated and high-risk cases independently.

6. Documentation, Reporting & Operational Excellence

• Maintain and update SOPs, job aids, and work instructions for Japan benefits and leave processes.

• Support reporting, data submissions, and global questionnaires (e.g., retirement or benefits inventories).

• Track recurring issues, SLA breaches, or error trends and contribute to continuous improvement initiatives.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted