Total 1,604 job vacancies in Singapore

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Our client is a well-established MNC, market leader in the IT distribution industry. Due to their current expansion plan, they are looking for Business Development Manager, in hopes of developing the current high performing BD team. They are located in the East - easily accessible.

Responsibilities of Business Development Manager:

• Drive revenue and profit growth through channel partner management
• Develop and execute channel development and business plans
• Identify and pursue new business opportunities with partners
• Build strong relationships with vendors, channel partners, and internal stakeholders
• Promote vendor solutions and professional services to resellers
• Collaborate with presales and solution teams on pricing, solution design, and sales enablement
• Maintain accurate pipeline forecasting and market feedback

Requirements:

• Min 3 years of B2B sales experience in IT industry
• Strong communication and stakeholders management skills
• Min diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Description
- Manage and maintain the company’s IT hardware, software, systems, and network infrastructure to ensure reliable and secure operations.

- Provide day-to-day IT support to internal users, including troubleshooting hardware, software, and system-related issues.

- Assist in the implementation and coordination of IT projects to support business requirements and improve operational efficiency.

- Liaise and coordinate with the DSS Division and external vendors on system issues, infrastructure support, and service requests.

- Coordinate and facilitate User Acceptance Testing (UAT) for in-house system implementations, including preparation of test scenarios, documentation of results, and tracking issue resolution.

- Maintain proper documentation for IT systems, procedures, configurations, and asset inventory.

- Support IT governance, cybersecurity, and compliance initiatives in accordance with company policies and regulatory requirements.

- Perform other ad-hoc assignments and IT-related tasks as directed by Management.

Job Requirements
- Diploma or Degree in Information Technology, Computer Science, or a related field.

- 1-2 years of experience in IT support, system administration, or IT operations.

Technical Skills:

- Knowledge of Windows OS, Microsoft 365, and basic network administration.

- Familiarity with IT infrastructure, servers, and endpoint management.

- Experience with troubleshooting hardware, software, and network issues.

- Understanding of IT security practices and backup management.

Soft Skills:

- Strong problem-solving and analytical skills.

- Good communication and interpersonal abilities.

- Ability to work independently and manage multiple tasks.

- Customer-service oriented mindset when supporting internal users.

Job Title – Internal Auditor

Reports to – Internal Audit Manager

About the Internal Audit Team

The Internal Audit function provides independent and objective assurance over the effectiveness of the Company’s internal control environment, including the safeguarding of assets and the identification of opportunities to enhance operational efficiency and effectiveness.

The function operates independently of business operations, reporting functionally to the Audit & Finance Committee and administratively to the Chief Financial Officer.

Role Summary

As an Internal Auditor, you will perform test of controls and risk-based internal audits across business processes and technology areas. This role provides strong exposure to SOX compliance, operational audits, and global business operations.

You will work closely with Internal Audit Managers and cross-functional stakeholders across regions, including supporting remote global audit activities. The role requires a balance of hands-on execution, stakeholder engagement, and the ability to operate independently.

Key Responsibilities

• Execute risk-based internal audits (operational, financial, and compliance) in line with the audit plan, including walkthroughs, process documentation, and identification of key risks and controls. Prepare clear and well-structured audit workpapers and draft concise audit observations with root cause analysis and recommendations.
• Perform walkthroughs and test of SOX 404 controls(design and operating effectiveness) to evaluate control effectiveness across key business process cycles.
• Identify control gaps, inefficiencies, and compliance risks; develop practical, actionable recommendations and assess adherence to internal policies and frameworks (e.g., ICFR, GAAP, COSO, COBIT).
• Engage and collaborate with global stakeholders to obtain information, conduct walkthroughs, and communicate audit observations, while supporting audit managers across regions.
• Monitor and test management’s remediation actions. Provide clear status to various stakeholders. Contribute to continuous improvement of audit methodologies, tools, and data analytics, while building knowledge of business operations and risk landscape

Qualifications & Experience

• 3–5 years of experience in internal audit or external audit (Big 4 or similar preferred).
• Experience in auditing financial reporting processes, technology, and operational controls. Retail experience a plus.
• Hands-on experience with SOX 404 business process testing and internal control frameworks.  Nice to have: ITGC and IT automated control experience.
• Bachelor’s degree in accounting, Finance or related discipline
• Professional certification (CPA, CIA, or equivalent) or progress toward certification preferred.

Skills & Competencies

• Familiarity with frameworks such as COSO; understanding of SOX requirements.
• Experience with GRC tools (e.g., AuditBoard, SOXHUB) is preferred.
• Ability to work with data and data analytics tools to analyze datasets, identify trends, and support audit conclusions.
• Strong analytical and critical thinking skills with attention to detail.
• Ability to work independently and manage multiple audit tasks concurrently.
• Effective communicator with the ability to engage stakeholders across functions and regions.
• Organized and proactive, with the ability to meet deadlines in a dynamic environment.
• Solid documentation skills (workpapers, process flows, audit observations).

Job Summary
Drive end-to-end review and negotiation of IT supplier contracts to support critical technology initiatives across the Bank. Partner with sourcing, legal, and IT teams to close contract gaps, manage risk, and secure commercial value. Ensure strict compliance with policies while strengthening stakeholder awareness of contractual risks.

Mandatory Skill-set

• Must have experience in reviewing and negotiating IT contracts with vendors or suppliers;
• Strong understanding of contract terms, risk assessment, and contract gap analysis;
• Experience working with Legal, Procurement, and IT stakeholders in a cross-functional environment;
• Familiarity with compliance requirements, policies, and governance standards;
• Strong stakeholder management, communication, and negotiation skills.

Desired Skill-set

• Knowledge of vendor management and strategic sourcing/procurement processes;
• Ability to identify contract gaps and assess potential risks.

Responsibilities

• Support IT sourcing initiatives by managing the end-to-end contract lifecycle, from drafting and review to finalization and execution;
• Partner with Strategic Sourcing, Legal, and IT teams to align contractual terms with business objectives and project requirements;
• Identify potential contractual issues and provide recommendations to safeguard business interests and minimize operational risks;
• Ensure adherence to internal governance frameworks, procurement processes, and documentation standards throughout engagements;
• Facilitate effective communication between internal stakeholders and external suppliers to drive timely contract completion and smooth project delivery.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client, a leading player in providing IT Services and IT Consulting. Due to business needs, they are now recruiting a Pre-Sales Consultant be part of their Team for ongoing transformation projects. They are located in the East - easily accessible.

Responsibilities of Pre-Sales Consultant:

• Manage the complete sales cycle for digital and IT solutions, from identifying opportunities through contract finalisation.
• Handle submissions for open market and government-related sales opportunities, including, tenders, and procurement portals.
• Create customised sales materials including solution proposals, costings, technical write-ups, and client presentation decks.
• Support clients as a solutions partner during the pre-sales phase by translating business objectives into workable technology solutions.
• Present and explain system capabilities via demos, prototypes, and solution showcases.
• Maintain strong account relationships, manage renewals and expansion opportunities, and address client concerns professionally.
• Review and validate the technical suitability of proposed solutions, including system architecture

Requirements:

• Min Diploma in a technology, business-technology, or digital-related discipline (e.g. IT, Computer Science, Information Systems, Business Analytics, Digital Media).
• Proven experience supporting IT tenders and digital transformation initiatives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods
• Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams for bug fixes, configuration, or data-related issues
• Leads root cause analysis sessions, ensures closure of preventive actions, and provides timely updates during high-severity incidents
• Coordinates with system owners on technical impacts and recovery timelines, while managing scheduling and communication for production deployments across multiple teams
• Conducts code reviews for hotfixes and technical changes, and validates change artifacts including impact analysis, release procedures, and test evidence
• Prepares change requests, risk assessments, rollback plans, and represents changes in Change Advisory Board meetings.

Requirements:

• Bachelors degree in computer science or information technology, or a related field
• Possesses over 8 years of application support experience, including senior L3 support or leadership roles within banking or financial institutions, with strong knowledge of incident management, problem resolution, and production support processes
• Certified in PMP, PRINCE2, or ITIL, with preferred experience in managing or coordinating offshore teams
• Demonstrates hands-on expertise in Java development and SQL, with additional experience in deploying and maintaining Java cloud-native applications considered a plus
• Proactive and well-versed in incident management, problem resolution, and production support best practices
• Hands-on experience with container platforms like Kubernetes and OpenShift, an understanding of core enterprise infrastructure components.

To apply, please visit www.gmprecruit.com and search for Job Reference: RY696536

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

No experience welcome, on job training provided

• Support ongoing technical projects and ensure clients receive timely and effective assistance.
• Plan, track, and manage project activities, schedules, and resources to ensure on-time delivery.
• Collaborate with internal teams and external partners to meet project goals and resolve issues quickly.
• Monitor project costs, prepare status reports, and ensure quality standards and customer requirements are met.
• Maintain detailed project documentation and communicate updates to management regularly.

Requirements:

• Degree in IT or Cybersecurity, with certifications like CAPM, PMP, Scrum, CCNA, or ITIL v3.
• At least 2 years of experience in IT project management with a customer-focused and proactive approach.
• Strong communication skills with the ability to explain IT technologies and processes clearly.
• Ability to manage small to mid-sized IT projects, ensuring deadlines are met and tasks are completed effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

West SG, with AWS & VB, Logistics & Supply Chain + Warehouse automation

Build the brain behind next-generation logistics.

We’re looking for a Solution Architect who enjoys solving real-world operational problems using technology — connecting systems, automating workflows, and enabling smarter, faster supply chain decisions.

This is not a pure software role. It’s also not purely operations.
It sits right in between.

What You’ll Be Working On

You’ll design and deliver platforms that power:

• Smart warehouses and fulfilment centres

• Order-to-delivery systems across multiple regions

• Integration between business systems and operational technologies

• Real-time visibility of inventory, movement, and performance

Think: systems talking to machines, data driving decisions, and automation improving speed and accuracy.

What You’ll Do

Responsibilities:

• Manage the successful delivery of customer facing and deliver the agreed scope to quality on time, on budget and to customer expectations.
• Generate and manage the project plan (milestones), resource plan (people), budget and risk register (identify, analyze and quantify) as per the Methodology and interlock with partners/resource pool owners
• Manage the delivery phase versus the agreed baseline per defined project management methodology to manage and reduce overall risks and issues and to maximize profitability whilst managing scope and other changes and taking action to recover any discrepancies
• Manage project budget including Profit & Loss and cash and submit monthly Project Financial forecasts during the full life cycle so that profit margins are maintained or increased
• Provide workload forecasts. Deploy and manage appropriate project team(s) and contributors according to project requirements whilst driving maximum utilization (whilst driving the most profitable resource cost base)
• Ensure customer satisfaction throughout the project life and support the Account Manager and Business Management in ensuring the organization meets its commercial objectives for the project and develops its relationship with the customer;
• Generate Change Requests as required and obtain appropriate customer and internal approvals, in line with project governance standards and ensure all project meetings are documented to reduce miscommunication risk and ensure traceability of decisions
• Obtain documented customer acceptance of the project deliverables and a conduct customer satisfaction survey at end of the project

Requirements:

• Bachelor's degree or technical equivalent
• Possessing 2 to 3 years of technical Project management experiences, preferably in Air transport / Aerospace industry
• Experienced in in IT solutions provider environment
• Experienced in software deployment
• Experienced with Cloud infrastructure & migration projects/programs is advantageous
• PMP / Prince2 certified recommended
• ITIL certified
• Capability of organizing, coordinating and influencing virtual teams focused on delivery and support within an international environment

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WYWR593

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role:

The IT Senior Manager will support the head of IT on the Information Technology's Hybrid (Cloud and On-Premise) Infrastructure & Enterprise Architecture function. This role is accountable for delivering a secure, scalable, data-driven, and AI-enabled technology ecosystem supporting business growth, digital transformation, and enterprise modernization.

Responsibilities:

IT Strategy

• Manage the IT strategy, aligned with business growth and digital innovation objectives
• Execute the IT operating model, organizational structure, and skills roadmap across all technology domains
• Provide advisory to multi-disciplinary teams with a focus on capability building and cross-functional collaboration
• Drive change management, digital adoption, and user experience improvements across all business units

Enterprise Architecture & Systems Integration

• Manage the Hybrid Cloud Infrastructure and ensure successful integration with SAP, warehouse, IoT and various supply chain systems
• Oversee enterprise architecture design, ensuring system interoperability, efficiency, and scalability

Data & AI Governance

• Establish data governance, quality, and security standards, ensuring consistent, accurate, and reliable data for decision-making
• Standardize dashboards across platforms, markets, dashboards, and reports
• Oversee AI governance, including responsible use of GenAI, prompt engineering guidelines, security protocols, and adoption of tools like Microsoft Power Platform

Infrastructure & Compliance

• Ensure high uptime across all mission-critical systems (WMS, IT/OT Applications)
• Strengthen cybersecurity posture by embedding secure-by-design principles into development and infrastructure processes
• Manage network, systems, and application resiliency programs, including disaster recovery and business continuity planning
• Improve IT helpdesk productivity through AI-based support tools

Software Development & Engineering

• Collaborate with the  in-house development of Solution Architects and integration platforms
• Promote open-source adoption, code quality standards, DevOps practices, and performance engineering
• Ensure consistent development methodologies, documentations, and secure coding standards across teams

Project Management

• Oversee strategic IT projects end-to-end, ensuring delivery within budget, timeline, and scope
• Manage vendor relationships, contracts, and licensing, including SAP, WMS, cloud/SaaS providers, and Infrastructure partners
• Drive cost optimization across hardware, software, cloud usage, and professional services
• Ensure IT investments generate measurable ROI and support prioritized business outcomes

Requirements:

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field
• 12+ years of IT experience
• Hands-on technical knowledge in networking, system administration, and cybersecurity
• Hands on experience on Cloud Infrastructure (Azure, AWS etc)
• Background in Supply Chain, Logistics, eCommerce, or consumer-facing environments is an advantage
• Comfortable operating in a fast-paced environment and like to hands on experimentation of emerging technology
• Singapore citizens/singaporean

Job Description:

• Provide day-to-day support to user queries and problems and performance resolutions.

• To provide administration, maintenance and end-user support for key business systems.

• Install and maintain IT related components in outlets.

• Install and configure appropriate software and functions according to specifications.

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

• Adhoc projects and other IT related matters.

Job Requirements:

• Preferably Nitec/ITC/Diploma in Information Technology, Computer Science or related discipline

• 0-1 years of relevant experience

• Possess basic knowledge in IT infrastructure such as network, VPN, Server etc

Job Summary

As an IT Executive, you will play a key role in driving the smooth operation of our technology landscape. From keeping our systems and infrastructure running seamlessly, to gathering requirements and testing new solutions, to supporting applications and training employees — you’ll be the go-to expert who ensures our people have the tools and knowledge they need to succeed. This role offers the opportunity to work closely with stakeholders, shape IT processes, and make a direct impact on the organization’s efficiency and growth.

Job Responsibilities

• Purchase, install, configure, test, track and maintain IT Asset Inventory (eg. computers, networks, and other office/project site equipment)
• Troubleshoot hardware/software issues, document failures, repairs, and installations
• Coordinate IT aspects of onboarding/offboarding (accounts, equipment, VPN), implement system improvements, and support rollout of new hardware/software with training and user guides.
• Act as the primary contact for in-house application issues, perform root cause analysis, monitor performance, and manage support requests via the ticketing system to ensure timely resolution within SLAs.
• Assist in deploying application fixes, patches, and upgrades, escalating complex problems to developers or vendors when required.
• Develop and execute test cases (functional, integration, UAT) and perform thorough QA to ensure applications meet requirements and are deployment-ready.

Requirements

• Minimum Diploma in IT or a related field of study
• Minimum 1-2 years of relevant experience in a similar IT or application support role
• Bilingual in both English and Mandarin to liaise with China counterparts and support a diverse user base
• Proven experience with application support, requirements gathering, and software testing methodologies.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communicationand interpersonal skills
• Effective time management skills
• Ability to work independently and as part of a team

*The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

Our client is an engineering services company and they have a job opening for the IT Auditor(Manager/ Senior Manager) position

Responsibilities

1. Audit Leadership & Project Management

You will act as the "Project Lead" for the entire audit lifecycle. This involves:

• Developing risk-based audit plans and detailed programs.

• Leading both IT-specific and Integrated audits (where IT meets business operations).

• Managing timelines, quality standards, and external outsourced audit partners to ensure deadlines are met.

2. Strategic Reporting & Communication

A critical part of this role is translating complex technical gaps into business risks for senior leadership.

• Preparing reporting packages for the Group Audit Committee.

• Presenting findings at closing meetings and defending observations to high-level stakeholders.

• Ensuring recommendations are "feasible and sound," meaning they actually work for the business.

3. Digital Transformation & Data Analytics

The role places a heavy emphasis on moving away from traditional manual auditing.

• Data Analytics: Using tools to analyze large datasets for better risk evaluation.

• Automation: Leading special projects to automate audit workflows and continuous monitoring.

• Developing and improving the organization’s overall IT audit methodologies.

4. Mentorship & Team Development

• As a senior member of the team, you are responsible for the "human" element of the department.
• Providing on-the-job training and coaching to junior auditors.
• Promoting a collaborative environment by sharing best practices and knowledge learned from various engagements.

Applicants who are keen to apply for this position can send latest resume to alfred.lai@paradigmrecruitment.com.sg

Alfred Lai
EA Reg No: R1545971
EA License No: 21C0434

Location: Singapore (Onsite)

Duration: 12 Months Contract

• Possess a degree in Information Technology, Computer Science, Engineering, or a related field.

• At least 5 to 8 years of experience in software development, system/platform engineering, preferably with relevant technical certifications and focus on ServiceNow platform development (e.g. platforms such as ServiceNow, Atlassian, or BMC with capabilities such as ITSM, HR, Workplace Management, Governance, Risk & Compliance, IT Security Operations etc.).

• Extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support - a thorough understanding of delivery methodologiesand tools SDLC.

• Strong background and exposure in system engineering, coding, integration, and technical architecture.

• Proficiency in configuring and developing Business Rules, Client Scripts, UI Policies, UI Scripts, ACLs, Service Portal, Service Catalog, and Forms, including knowledge of and experience with technologies (such as JavaScript, Glide, Angular, HTML, PowerShell, Jelly scripting etc.).

• Experience with API development and integration using REST, SOAP, and JSONAPIs.

• Experience with project delivery methodologies and tools (e.g. Agile, Scrum, Jira).

• Excellent analytical and problem-solving skills.

• Ability to work autonomously and prioritize tasks in a deadline-driven environment.

• Excellent communication and interpersonal skills.

• Familiarity with corporate services business domains such as HR, Finance, IT, Governance, Risk, Compliance, Legal, Audit, Corporate Communications, IT Security Operations, Workplace Management and Business Continuity Management etc.

• Product certification (ServiceNow) is advantageous.

• Financial industry experience is a plus.

Location: Singapore (Onsite)

Duration: 12 Months Contract

• Possess a degree in Information Technology, Computer Science, Engineering, or a related field.

• Minimum 3 years of QA experience with a focus on ServiceNow platform testing.

• Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, ITAM, HRSD, ITRM, Security Operations, Workplace Service Delivery, Strategic Portfolio Management etc.) and workflows.

• Strong experience in ServiceNow testing, including Automated Test Framework (ATF).

• Experience in managing end-to-end SIT and UAT cycles.

• Deep understanding of ServiceNow architecture, workflows, and module functionalities.

• Proven experience in test strategy development, test case design, and defect management.

• Hands-on experience with automation tools (e.g. Selenium, REST API testing tools, Postman).

• Strong analytical and problem-solving skills with attention to detail.

• Experience in integrating ServiceNow with other enterprise systems (e.g., SAP, Workday) will be advantageous.

• Experience with ServiceNow upgrades and patch testing will be a plus.

• Familiarity with Agile/Scrum methodologies and CI/CD pipelines will be a plus.

Location: Singapore (Onsite)

Duration: 12 Months Contract

• Possess a degree in Information Technology, Computer Science, Engineering, or a related field.

• 1 to 3 years of QA experience with exposure to ServiceNow testing.

• Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, ITAM, HRSD,ITRM, Security Operations, Workplace Service Delivery, Strategic Portfolio Management etc.) and workflows.

• Strong experience in ServiceNow testing, including Automated Test Framework(ATF).

• Experience in managing end-to-end SIT and UAT cycles.

• Deep understanding of ServiceNow architecture, workflows, and module functionalities.

• Proven experience in test strategy development, test case design, and defect management.

• Hands-on experience with automation tools (e.g. Selenium, REST API testing tools, Postman).

• Strong analytical and problem-solving skills with attention to detail.

• Experience in integrating ServiceNow with other enterprise systems (e.g., SAP, Workday) will be advantageous.

• Experience with ServiceNow upgrades and patch testing will be a plus.

• Familiarity with Agile/Scrum methodologies and CI/CD pipelines will be a plus.

Location: Singapore (Onsite)

Duration: 12 Months Contract

Overview
Seeking a Junior Platform Engineer to support and enhance the ServiceNow ITSM platform. This role focuses on L2 support, platform operations, incident management, and coordination with L3 teams to ensure system stability, performance, and continuous improvement.

Requirements

• Possess a degree in Computer Science/Information Technology or related fields.
• 1 to 3 years of relevant experience in ServiceNow system platform implementation, integration, and operations support.
• Experience in implementing and configuring the ServiceNow platform according to the specifications.
• Able to customize workflows, develop integrations, and ensure the ServiceNow platform is scalable and secure.
• Experience in troubleshooting ServiceNow technical issues and optimize performance.
• Previous hands-on project implementation/support experience with leading service management products and platforms.
• Good understanding of ITIL processes, with experience in an ITIL based environment.
• Good written and communication skills.

Key responsibilities and Areas:

Incident Management

• Triage and resolve incidents within SLA using logs, workflows, and configuration checks.
• Apply fixes/workarounds and escalate complex issues to L3 with diagnostics.
• Update incident records and ensure proper documentation and communication.

Request Fulfilment

• Validate and process requests, ensuring scope clarity and approvals.
• Coordinate with stakeholders and route to L3 for implementation.
• Track requests and ensure proper logging aligned with ITIL processes.

Change Management

• Prepare and raise Change Requests (CRs) with scope, impact, risk, and rollback plans.
• Coordinate approvals and support CAB processes.
• Ensure compliance with change governance, SoD, and audit requirements.

Release Management and Documentation

• Support deployment activities (update sets, configurations) and release execution.
• Prepare release notes, deployment logs, and rollback plans.
• Perform pre/post deployment checks and maintain documentation.

Monitoring and Observability

• Monitor platform health, logs, alerts, and job executions across environments.
• Investigate issues and escalate recurring or critical incidents.

Root Cause Analysis and Problem Management

• Conduct RCA for major/recurrent issues and support permanent fixes.
• Document findings and update knowledge base/runbooks.

Communication and Coordination

• Act as liaison between users, stakeholders, and L3 teams.
• Provide updates on incidents, changes, and deployments.
• Maintain clear documentation and manage escalations.

Compliance and Access Control

• Ensure compliance with security, governance, and ITIL processes.
• Adhere to Segregation of Duties (SoD) and maintain audit documentation.