Total 18,218 job vacancies in Singapore

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.We are looking for F&B Reservations Executive to join our team!

Job Responsibilities

• To be familiar with Shangri-La Hotels and Resorts’ policies and procedures and be well-versed with the facilities and services offered by the hotel. To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration, benefits and amenities etc. 
• Managing all reservations handling and process; proficient in operating the various reservations systems and equipment. To provide prompt, courteous and efficient service at all times. To answer the phone within three rings. 
• To upsell whenever possible to maximize occupancy and revenues ensure that all reservations are entered accurately and “mesh” update maintained consistently and to be aware of book-out status and need periods to maximize sales opportunities.
• To alert the Reservations Manager of sudden changes in occupancy levels and advise the Reservations Manager of any deviations in rate applications or reservations arrangements.   
• Handle incoming reservations requests / correspondence, confirming or regretting on the day received and manage the hotel’s credit policies to effectively handle and process billing requirements. 
• Carries out other special projects/tasks assigned by supervisors  

Job Requirements

• Minimum O Levels with at least 2 year of relevant working experience  
• Strong customer service mindset with the ability to handle enquiries professionally and courteously.
• Good phone etiquette and confident in managing high call volumes and emails 
• Proficent in MS Words, Excel and PowerPoint

Job Title Kitchen & Service Assistant (Roasted Chicken and Noodle Stall)

Job Summary

Join a friendly noodle stall team to prepare and serve authentic roasted chicken and noodles, ensuring quality food and excellent customer service in a fast-paced environment.

Responsibilities

• Roast and chop chicken and prepare broths and sauces following established recipes to ensure consistent taste
• Prepare ingredients accurately to support efficient cooking operations
• Cook noodles according to recipes to maintain quality and consistency
• Greet customers warmly and take orders accurately to deliver excellent service
• Process payments and manage order queues efficiently to maintain smooth customer flow
• Clean and sanitize the stall and kitchen tools regularly to uphold food safety standards
• Monitor ingredient stock levels and restock supplies promptly to avoid shortages
• Cover duties at other stalls in the western area as required
• Stand for long periods and work in a warm kitchen environment during 12-hour rotating shifts including weekends and public holidays

Required competencies and certifications

• Possess a valid Singapore Food Agency (SFA) Food Safety Course Level 1 Certificate

Preferred competencies and qualifications

• Prior experience working in a coffee shop, hawker stall, or food court setting
• Ability to start work immediately

Other Information

• Competitive salary range of $2,100 - $3,000/month depending on experience
• Friendly and supportive team environment
• 14 days medical leave and 7 days annual leave as per MOM regulations
• Public holiday compensation with off in-lieu provided
• Staff meals provided daily

• How to Apply: Please contact Yong Sheng, handphone: 9298 0407 via WhatsApp call/message to learn more and arrange an interview.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

About Us

We are a Layer 1 blockchain company with active operations across the United States, Singapore, and Dubai. We run an ongoing digital currency project serving the US market, alongside a new and expanding engagement in the UAE. As we grow our technology footprint and commercial presence in Singapore, we are building a dedicated customer service function to support our clients, partners, and end users across all markets.

Role Overview

We are looking for a driven and people-oriented Head of Customer Service & Support to establish and lead our customer-facing function from the ground up. This is a founding leadership role — you will define the standards, systems, and team that represent our company to clients, users, and partners across Singapore, the US, and Dubai.

You will be responsible for the full spectrum of client and user support: from onboarding and day-to-day enquiries, to issue resolution and relationship management across multiple markets. You will also work cross-functionally with our technology, operations, and business development teams to ensure a seamless and consistently high-quality experience for all stakeholders.

Key Responsibilities

Client & Guest Relations

• Serve as the primary point of contact for clients and users, handling enquiries, feedback, and escalations with professionalism and care
• Oversee the full client and user journey from initial onboarding through to ongoing support, ensuring a consistent and positive experience across all touchpoints and geographies
• Manage time-sensitive support situations with composure, coordinating internally to resolve issues swiftly and minimise client impact
• Build and maintain strong long-term relationships with key clients, acting as a trusted partner and account liaison

Team Building & Leadership

• Recruit, onboard, and develop a high-performing customer service team to support the company’s growth
• Define team roles, responsibilities, and workflows to ensure efficient and responsive service delivery
• Set clear performance standards, conduct regular reviews, and foster a culture of accountability and continuous improvement
• Train team members on service protocols, communication standards, and event-specific support procedures

Systems & Process Development

• Establish and document customer service SOPs, escalation frameworks, and response guidelines
• Implement and manage CRM or helpdesk tools to track interactions, feedback, and resolution timelines
• Analyse client feedback and service data to identify recurring issues and drive process improvements
• Collaborate with the events and operations teams to align client expectations with delivery realities

Cross-Functional Collaboration

• Work closely with the technology, operations, and business development teams to ensure client communications are accurate, timely, and on-brand
• Support business development efforts by maintaining a positive client experience that encourages repeat engagement and referrals
• Contribute to regular project and operational debriefs, providing client sentiment insights to inform product and service improvements

Requirements

Experience & Skills

• Minimum 5 years of experience in customer service, client relations, or account management — with at least 2 years in a supervisory or leadership capacity
• Background in blockchain, fintech, financial services, or a technology-driven client-facing environment is strongly preferred
• Proven ability to build and lead service teams, including hiring, training, and performance management
• Strong problem-solving skills with a calm, solution-oriented approach under pressure — particularly during live events
• Excellent written and verbal communication skills; able to engage confidently with C-suite clients and senior stakeholders
• Hands-on experience with CRM platforms or helpdesk tools (e.g. HubSpot, Zendesk, Freshdesk, or equivalent)
• Comfortable using AI-powered productivity and support tools to enhance response quality, manage client communications efficiently, and streamline team workflows

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple client accounts and timelines simultaneously
• Empathetic and client-first mindset, with a genuine commitment to service excellence
• Self-starter who thrives in a fast-paced, entrepreneurial environment and is comfortable building processes from scratch
• Flexible and adaptable — willing to support clients across different time zones (US and UAE) when required

WE’REHIRING — Customer Service Officer

Looking for a job with good vibes, great people & career growth?
Come join 101 Hair Care

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• In charge of execution of service and maintenance workflow.
• Responsible for liaising closely with client representatives on all service and maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Responsible in providing support to supervisor in ensuring the timely delivery and completion of troubleshoot, service and maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Job Requirements:

• Min Nitec in Electrical/Electronic Engineering
• Min 2 year of working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Possess Class 2 or 3 driving license

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Field Service Engineer

Job Summary

• Maintain and troubleshoot hardware and infrastructure supporting a mission-critical Command & Control (C2) system.
• Provide system maintenance and support to ensure high levels of reliability, availability, performance, and security.
• Work as part of a dedicated engineering team supporting critical operational environments.

Key Responsibilities

Warranty Administration

• Maintain accurate warranty records for installed hardware.
• Assist in warranty claim administration and coordination with vendors/subcontractors.
• Inspect repaired components and verify serviceability.
• Perform integration, configuration control, and testing of repaired hardware.

Corrective Maintenance & Field Support

• Perform corrective maintenance activities for hardware failures.
• Restore systems to operational status within SLA requirements.
• Monitor and maintain system availability and reliability metrics, including:Mean Time Between Failures (MTBF)Mean Time To Repair (MTTR)System downtime recordsHardware defect tracking
• Troubleshoot and resolve hardware-related issues in production environments.

Field Testing & System Validation

• Conduct software and system testing following bug fixes, patches, and deployments.
• Validate system functionality after software upgrades and maintenance activities.
• Ensure correct system configurations are loaded before testing and production use.
• Support deployment verification and acceptance testing activities.

Spares Management

• Manage inventory of spare parts, test equipment, and maintenance tools.
• Perform receiving, issuing, storage, and disposal activities.
• Conduct serviceability checks on spare components.
• Coordinate repair and replacement of faulty spare equipment.
• Monitor end-of-life (EOL) and end-of-support (EOS) status of hardware assets.

Preventive Maintenance

• Execute preventive maintenance activities according to approved schedules and procedures.
• Perform system inspections, calibration, servicing, and configuration verification.
• Follow approved maintenance checklists and standards.
• Prepare and submit preventive maintenance reports upon completion.

Calibration Services

• Coordinate with vendors for calibration of maintenance and test equipment.
• Ensure calibration schedules are maintained and equipment remains compliant.

General Duties

• Support operational readiness and system availability requirements.
• Perform additional technical and operational duties as assigned.

Technical Skills & Experience

Infrastructure & Hardware Support

• HP Servers
• Cisco Network Switches
• Cisco Wireless Access Points
• Uninterruptible Power Supply (UPS)
• Remote Input-Output (RIO) Systems
• Programmable Logic Controllers (PLC)
• IP55/IP65 Outdoor Racks
• Video Wall Systems
• Keyboard, Video, Mouse (KVM) Systems

Systems & Operations

• Mission-Critical Systems Support
• Hardware Troubleshooting & Diagnostics
• Corrective & Preventive Maintenance
• System Testing & Validation
• Configuration Management
• Hardware Lifecycle Management
• Spare Parts & Asset Management
• System Reliability & Availability Monitoring
• SLA Compliance Management
• Incident Resolution

IT Service Management

• IT Service Management (ITSM)
• Incident Management
• Change Management
• Problem Management
• Service Delivery Best Practices

Technical Competencies

• Reading and interpreting system architecture diagrams
• Understanding operational and user environments
• Root cause analysis and troubleshooting
• Documentation and reporting
• Vendor coordination and management

Requirements

• Diploma or bachelor's degree in engineering, preferably Electrical Engineering or Info-Communication Engineering.
• Minimum 2–3 years of experience supporting any of the following Servers, Cisco Networking, UPS, RIO, PLC, Outdoor Racks, Video Wall and Systems KVM
• Minimum 2–3 years of experience supporting mission-critical environments with stringent SLAs (e.g., 99.9% availability).
• Strong understanding of ITSM standards, processes, and best practices.

Soft Skills

• Customer-focused with strong service orientation.
• Strong analytical and problem-solving abilities.
• Good listening and communication skills.
• Positive attitude and willingness to learn new technologies.
• Ability to work independently and within a team environment.
• Comfortable working in fast-paced, high-pressure environments.
• Adaptable, proactive, and self-motivated

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

FULL TIME SERVICE ASSISTANT
- Basic $2100

FULL TIME CASHIER
- Basic $2300

Job Highlights:

- 5 Days (45 Hours) work week

- 2 weekdays OFF

Basic Benefits

- Yearly Leave and other benefits (Upon Employment Confirmation)

For Interested Applicants, please WhatsApp 97260215 for interviews and more details

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• In charge of supporting the clients by providing training, installation, setup, and upgrades of electronics devices
• Responsible in responding to on-site technical support requests when client raise a request.
• In charge of making scheduled visits to troubleshoot and resolve devices issues.

Requirement

• Min Nitec in Engineering and relevant
• Class 2B or 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Roles & Responsibilities

We are looking for a Customer Service Supervisor to lead and support a team in delivering high-quality customer service. You will play a key role in ensuring excellent customer experience, managing service operations, and driving continuous improvement in processes and team performance.

What You’ll Do

• Lead, coach, and supervise a team of Customer Service Officers

• Monitor KPIs, workload distribution, and service quality standards

• Handle complex customer inquiries across multiple channels

• Oversee order processing, amendments, and cancellations

• Manage escalations and resolve customer issues effectively

• Support CRM accuracy and maintain proper documentation

• Analyse performance data and prepare reports for management

• Identify and implement process improvements

• Support training and development of team members

• Collaborate with internal teams to ensure smooth operations

What You Bring

• Minimum 5 years of customer service experience

• Strong leadership and team management skills

• Experience in KPI tracking, reporting, and data analysis

• Proficiency in SAP, CRM systems, and Microsoft Office

• Strong problem-solving and communication skills

• Ability to work independently in a fast-paced environment

• Organised, proactive, and detail-oriented approach

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)

Customer Service Officer

Job Description

We are a dynamic company with 20 years in the beauty industry. We currently have 9 outlets across Singapore with 3 brands thus you will be introduced and expected to contribute to value add to the interesting marketing concepts suited for both the Beauty and Wellness industry.

Responsibilities

·        The candidate is expected to make outbound calls to customers and to respond to inbound enquiries from leads, giving a basic introduction of Company’s latest promotions with the aim of maximising the take-up of these promotions.

·        Respond to customer inquiries via phone, email, and chat in a timely and professional manner, in both English and Chinese (to liaise with Chinese-speaking customers).

·        Scheduling service appointments for customers and follow up Identify and escalate complex issues to appropriate departments for resolution

·        Collaborate with team members to improve policies and customer service processes

·        Address customers’ complaints in a timely and professional manner. Conduct first level investigation into customers’complaints, identify expectation gap and work with service team members on service recovery aiming towards customer satisfaction.

·        Build customer loyalty and retention by delivering the unique customer service experience

·        Update activity reports (Documentation of calls for tracking, monitoring and follow-up)

·        Maintain accurate records and reports on customer interactions and feedback

·        Strong teamwork and interpersonal skills to work effectively with colleagues.

·        Assist in ad hoc administrative duties

Requirements

·        Singaporean, Permanent Resident or candidates with full working rights for Singapore.

·        Must be able to converse fluently over the phone, and read and write in English and Chinese (to liaise with Chinese-speaking customers).

·        Must be proficient in MS Word and MS Excel

·        At least 1 year customer service or telemarketing experience

·        Skilled in negotiation, listen attentively,identify callers’ needs, and remain composed even when dealing with agitated customers

·        Minimum GCE ‘N’ Level

·        Able to commit retail hours (Tuesday to Saturday, 11am – 8pm)

·        Requires a sense of urgency

·        Able to work independently with minimal supervision

·        Good team player, positive attitude and willing to learn

What We Offer

·         Up to $2800 monthly salary, depending on experience of candidate  

·         Full Time (5 days work week) / Flexiblehours (Tuesday to Saturday, 11am –
8pm)

·         Staff discounts and privileges from all PhoenixRise outlets 

·         Office located near Tai Seng MRT (Circle Line)

·         Clean, quiet and comfortable working environment

Job Summary

We are seeking a proactive and detail-oriented Digital Service Projects Specialist to join our team in the travel and tourism industry in Singapore. The role involves supporting and coordinating a wide range of company projects, including both digital transformation initiatives and traditional operational projects across different departments.

Job Responsibilities

• Coordinate and manage company projects across different departments, including both digital and non-digital initiatives.
• Support the planning, implementation, tracking, and completion of projects to ensure timelines and objectives are achieved.
• Work closely with internal stakeholders to improve operational workflows, customer experience, and service processes.
• Assist in digital transformation initiatives, system enhancements, automation projects, and process improvement activities.
• Conduct data collection, reporting, and large-scale data analysis to support business planning and management decision-making.
• Prepare project reports, presentations, dashboards, and performance summaries for management review.
• Monitor project progress, identify potential risks/issues, and propose practical solutions.
• Liaise with external vendors, partners, and service providers when required.
• Support cross-functional projects related to travel operations, sales, customer services, marketing, and business development.
• Assist in researching industry trends, customer insights, and operational improvements within the travel and tourism industry.
• Ensure proper documentation and maintenance of project records, SOPs, and related materials.
• Perform any other ad-hoc duties or special projects assigned by management.

Job Requirements 

• Diploma or Degree in Business, Information Technology, Data Analytics, Tourism Management, Project Management, or related fields.
• Strong organizational and coordination skills with the ability to manage multiple projects simultaneously.
• Good analytical and problem-solving abilities.
• Comfortable working with data, reports, and business analysis.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Familiarity with project coordination, digital platforms, automation tools, or reporting systems will be an advantage.
• Good communication and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Prior experience in the travel, tourism, or service industry will be an advantage.

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Company Overview

My Little Campus is part of Horizon Education Asia Limited (HEAL), providing comprehensive education across Pre-Primary to Training Institutes. We serve Southeast Asia with tailored education services through a growing network of facilities focused on impactful learning.

Job Summary

Join My Little Campus as a

Principal

to lead centre operations, inspire and develop teaching teams, ensure compliance with regulatory requirements, and foster strong partnerships with families and the community. You will play a key role in driving programme quality, maintaining a safe and nurturing learning environment, and supporting children's holistic development and school readiness.

Responsibilities

• Lead and oversee the overall operations of the centre in compliance with ECDA regulations, licensing requirements, and My Little Campus' policies and standard operating procedures.
• Ensure the delivery of high-quality preschool programmes that support children's holistic development, learning success, and school readiness.
• Uphold and reinforce high standards of health, safety, nutrition, hygiene, and child protection practices throughout the centre.
• Champion the centre's vision, mission, and core values, ensuring alignment among staff, children, families, and stakeholders.
• Lead, mentor, coach, and develop teaching and non-teaching staff through performance management, professional development, and capability-building initiatives.
• Provide guidance and practical solutions to support staff in overcoming operational, administrative, and professional challenges.
• Monitor teaching quality, curriculum implementation, classroom practices, and learning environments to drive continuous improvement.
• Establish and maintain effective systems, processes, and controls to ensure smooth daily operations and service excellence.
• Foster a positive, collaborative, and inclusive workplace culture that promotes teamwork, accountability, and staff engagement.
• Build strong partnerships with parents, families, and the community through effective communication, engagement initiatives, and relationship management.
• Manage centre resources, staffing, enrolment, and administrative matters to ensure operational efficiency and sustainability.
• Support recruitment, onboarding, staff retention, and succession planning initiatives to strengthen the centre's long-term capabilities.
• Lead investigations, incident management, and follow-up actions relating to staff, children, parents, and centre operations where required.
• Drive centre improvement projects and quality assurance initiatives to enhance organisational effectiveness and stakeholder satisfaction.
• Perform classroom teaching, staff coverage, and other duties as assigned by Management when operational needs require.

Required competencies and certifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline with Diploma in Pre-school Education-Leadership (DPL)
• Minimum 2 years of supervisory experience in a childcare setting, including infant care

Preferred competencies and qualifications

• Experience leading and managing teams in childcare environments
• Knowledge of curriculum and pedagogy relevant to early childhood education
• Experience managing centres with multiple bays or capacity of 80 to 120 children

Main Tasks and Duties

• Process and follow up on Credit Card applications
• Assist in daily operations for Credit Card back-office;
• Assist in Credit Card risk control related tasks;
• Conduct KYC or KYC review on new and existing customers;
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary;
• Handle other ad hoc duties like packing of credit card , monthly statements, etc;
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints;
• Any other tasks or duties assigned by Head of Department or Company from time to time.

Job Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• At least 1 to 2 years of relevant experience in similar capacity
• Willing to learn, proactive and self-initiative

· Develop personalized care plans to improve or maintain residents' ability to perform daily living tasks.

· Implement therapeutic activities that promote physical, cognitive, and emotional well-being.

· Recommend adaptive equipment and train residents in their use.

· Modify the environment to enhance safety and accessibility (e.g., reduce fall risks, adjust furniture layout).

· Collaborate with interdisciplinary teams including nurses, physical therapists, speech therapists, and physicians to provide holistic care.

· Educate caregivers and staff on proper techniques for assisting residents and preventing injury.

· Promote independence to enhance residents’ self-esteem and quality of life.

· Monitor progress and adjust interventions based on ongoing evaluations.

Requirement:

· Registered under AHPC

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond. Alternatively, you may send your resume to jamie.chan@chiefrecruit.comfor better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

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About ARCC

The Singapore National Employers Federation's (SNEF) Advisory, Resource and Consultancy Centre (ARCC) serves as a one-stop platform for advisory, consultancy, and workforce transformation support for employers. ARCC supports employers in navigating Singapore's evolving employment landscape by providing practical guidance on employment law, strategic human resource management, workforce transformation, and progressive workplace practices.

Job Purpose

The Executive will support ARCC's efforts to strengthen employers’ Human Resource (HR)capabilities through the development of practical HR resources, employer advisory support, outreach initiatives, and operational administration. The role offers opportunities to work on a broad range of employment law, human capital, and workforce transformation topics while contributing to thought leadership initiatives that support Singapore employers.

Key Responsibilities

Research and Content Development

• Conduct research on employment legislation, workplace policies, HR trends, and workforce transformation initiatives.
• Draft employer advisories, guidance notes, articles, and thought leadership materials on Employment Act, workplace regulations, and emerging HR issues.
• Develop practical resources such as play books, toolkits, case studies, templates, and best practice guides for employers.
• Support the preparation of presentation materials, reports, and briefing papers for internal and external stakeholders.

Employer Advisory and Engagement

• Serve as a first point of contact for employer enquiries relating to grants and other available support schemes.
• Triage and assess enquiries, providing preliminary guidance and escalating complex cases to relevant departments where appropriate.

Marketing and Administrative Support

• Assist in developing marketing materials and social media communications
• Coordinate outreach efforts (webinars, workshops, and employer engagement activities) to increase awareness and adoption of ARCC programmes
• Support project management and administration for ARCC initiatives.
• Assist with reporting, stakeholder coordination, scheduling, and other administrative duties as required.

Requirements

• Degree in Human Resource Management, Business, or a related discipline.
• Preferably 1–3 years of relevant working experience. candidate with no experience may be considered.
• Strong writing, research, and analytical skills, with the ability to translate complex concepts into practical guidance.
• Good communication and stakeholder engagement skills.
• Meticulous, organised, and able to manage multiple projects concurrently.
• Proficiency in Microsoft Office applications.

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

Responsibilities:

• Assume a secondary role in case management through providing support to caseworkers. To co-work with caseworkers in relation to clients and their family members through casework towards elimination of risk of child maltreatment.
• To perform liaison work and information gathering with public/community agencies who consult on child protection issues or report on allegations
• To provide public education and outreach to increase awareness of child maltreatment
• To provide logistics and administrative support of programmes (e.g. group work)
• Source and coordinate resources, brokering of services to meet the needs of clients
• To perform administrative duties for the centre

Requirements:

• Diploma in Social Work/in relevant discipline
• Able to work nights (at least 1-2 nights a week)
• Good communication and interpersonal skills
• Minimum 2 to 3 years of work experience
• Good Team Player

Work Location: Redhill/Choa Chu Kang

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Job Summary

Perform installation, maintenance, testing, and servicing of valve remote control, tank gauging, hydraulic deck machinery, and related electrical and instrumentation systems for marine and offshore applications, including onboard ship and overseas service assignments.

Responsibilities

• Install, maintain, upgrade, inspect, test, and repair valve remote control and tank gauging systems to ensure operational reliability
• Conduct testing and commissioning of hydraulic deck machinery following company policies and procedures
• Read and interpret electrical drawings, P&ID, and hydraulic circuit diagrams to diagnose and resolve system issues
• Troubleshoot and service hydraulic power units, electrical motor starter panels, solenoid controls, instrumentation, and automation controls
• Apply knowledge of hydraulic, pneumatic, and electric actuator functions and principles to support system maintenance and troubleshooting
• Perform basic PLC programming tasks including upload, download, and operation of SCADA/HMI systems to support automation controls
• Work independently and collaboratively with team members to complete maintenance and service tasks effectively
• Travel onboard ships at shipyards, anchorages, or offshore locations as required for system servicing and commissioning
• Travel overseas to perform service jobs when necessary, ensuring timely and effective support to clients

Required competencies and certifications

• Minimum Diploma or Degree in Electrical or Mechanical Engineering
• At least 3 years of relevant experience in Marine, Offshore, Instrumentation & Control, or Hydraulic fields
• Ability to read and understand electrical drawings and P&ID/hydraulic circuits
• Strong communication and interpersonal skills to coordinate with team members and clients
• Self-starter with innovative thinking and resourceful problem-solving skills

Preferred competencies and qualifications

• Knowledge of hydraulic, pneumatic, and electric actuator functions and principles
• Experience troubleshooting hydraulic power units and electrical motor starter panels
• Familiarity with solenoid control, instrumentation, and automation control troubleshooting
• Basic skills in PLC programming, SCADA, and HMI systems