Total 1,882 job vacancies in Singapore

• Planning, managing and coordinating construction activities
• Supervising and coordinating the work of construction workers
• Coordinating with contractors, architects, engineers, and other outside parties to ensure that construction projects are completed on time and within budget
• Prevents fines and work interruptions by complying with, and enforcing, codes
• Maintains a safe, secure, and healthy work environment by following guidelines, standards, and procedures

Job Description:

The Supervisor is responsible for overseeing the daily operations of the beauty and personal care service outlet. The role involves supervising staff, coordinating customer appointments, monitoring service standards, managing daily workflow, and ensuring that all services are carried out professionally, safely, and in accordance with company procedures.

Key Responsibilities:

1. Supervise and coordinate the daily operations of the beauty and personal care service outlet.

2. Arrange staff duty rosters, work schedules, and daily job assignments.

3. Monitor staff performance and ensure services are delivered according to company standards and customer requirements.

4. Attend to customer enquiries, appointment arrangements, service feedback, and complaints professionally.

5. Ensure treatment rooms, service areas, tools, equipment, and products are clean, safe, and properly maintained.

6. Assist in managing inventory, including beauty products, personal care products, treatment supplies, and other consumables.

7. Train and guide staff on service procedures, hygiene standards, customer service, and workplace safety requirements.

8. Ensure compliance with company policies, operational procedures, hygiene practices, and relevant safety requirements.

9. Assist management in daily sales activities, customer retention, promotions, and administrative work.

10. Prepare and maintain daily sales records, staff attendance records, appointment records, and operational reports.

11. Coordinate with suppliers, service providers, customers, and internal staff when required.

12. Perform any other duties assigned by the management.

Requirements:

1. Relevant working experience in beauty, personal care, wellness, customer service, or outlet operations.

2. Able to supervise staff and coordinate daily outlet operations effectively.

3. Good communication, customer service, and problem-solving skills.

4. Basic knowledge of beauty, skincare, wellness, or personal care services will be an advantage.

5. Able to work on weekends, public holidays, and retail operating hours when required.

6. Responsible, service-oriented, and able to work independently under pressure.
   

   EA License No. 24C2566

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Oversee efficiency of operational processes.

Participate in strategic planning and goal-setting for the business.

Analyse business requirements and customer needs.

Research methods to improve operations and reduce costs.

Monitor and report on department performance.

Supervise and train employees.

Provide administrative support.

Excellent leadership and decision-making skills.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

• Planning, managing and coordinating construction activities
• Supervising and coordinating the work of construction workers
• Coordinating with contractors, architects, engineers, and other outside parties to ensure that construction projects are completed on time and within budget
• Prevents fines and work interruptions by complying with, and enforcing, codes
• Maintains a safe, secure, and healthy work environment by following guidelines, standards, and procedures

• Candidate must possess at least Diploma in Quantity Survey/Building or equivalent.
• Min. of 2-4 years of working experience with a main contractor on private residential projects.
• 5-day week.

Responsibilities:

• Reporting to Contracts Manager.
• Responsible for all works related to Quantity Surveyor duties.
• Liaise and establish rapport with consultants, quantity surveyors, architects, developers and sub-contractors.

• Good Pay + Good allowance + Good Bonus

• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

·               Lead and managethe overall logistics operations across construction projects.

·               Oversee dailylogistics operations, fleet deployment, manpower coordination, and operationalplanning to support smooth project execution.

·               Manage fleetoperations including cranes, lorries, vehicles, machinery, and equipmentutilization.

·               Coordinate withProject Managers, site teams, vendors, and subcontractors to ensure operationaland logistics requirements are met.

·               Superviselogistics staff, general workers, and operational manpower across multipleproject sites.

·               Monitor fleetmaintenance, permits, insurance, and compliance with safety and regulatoryrequirements.

·               Reviewoperational performance, manpower deployment, resource utilization, andlogistics costs.

·               Drive processimprovement, operational efficiency, and problem-solving initiatives.

·               Prepareoperational and logistics reports for management review.

·               Perform any otherduties assigned by Management.

Requirements

·               Degree or Diplomain Civil Engineering, Construction Management, Operations/ Logistics or relatedfield.

·               Minimum 8–12years of relevant experience in construction operations, logistics, or fleetmanagement.

·               At least 3–5years of managerial experience in the construction industry.

·               Experiencemanaging cranes, lorries, machinery, fleet operations, and site manpower.

·               Familiar withSingapore construction industry practices and operational requirements.

To findout more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates willbe notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: Lionel Liew  |   Registration No: R1330693

Duties & Responsibilities

· Review Contract Docuements

· Make MTO, BOQ

· Study drawings, specifications

· Interface with Client and Make a Progress Claim

· Manage site activities, site workers, subcontractors, main contractors

· Experience for brand submission and technical discussion with authority, design consultant

· Deep knowledge in scheduling, planning, resource control and installation

· Capability in controlling of changes, variations and their costs.

· Monitor and review information from materials, events, or the environment, to detect or assess problems.

· Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

· Identify problems and reviewing related information to develop and evaluate options and implement solutions.

· Using logic and reasoning to identify the strengths & weaknesses of alternative solutions, conclusions or approaches to problems

Requirements

· Candidate must possess at least Diploma/Degree in Engineering (Mechanical) or equivalent.

· At least 2 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Accountability, Take ownership of task, Strong mindset, Communication skill

Responsiblities:

• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices

• Site inspection, planning and other site activities

• Ensure safety & compliance of work on site

• Monitor & coordinate project progress

• Control of materials

Requirements:

• Degree in Building / Civil Engineering or related discipline

• At least 3 years experience in relevant field

• Able to work in Jurong Island

• Good interpersonal and communication

• Mon to Sat (Ability to work beyond normal working hours)

Resposibilities:

• Develop comprehensive project plans with clear timelines, milestones, and deliverables to guide project execution
• Utilize project management tools to create detailed schedules and track progress against objectives
• Define project scope and establish measurable objectives aligned with client requirements and business goals
• Prepare and manage project budgets to ensure cost efficiency and timely financial reporting
• Monitor expenditures continuously and implement corrective actions to address cost overruns promptly
• Negotiate contracts with vendors, suppliers, and subcontractors to secure favorable terms and ensure project needs are met
• Lead and coordinate cross-functional project teams including engineers, architects, contractors, and stakeholders to achieve project goals
• Assign clear roles, responsibilities, and tasks to team members to optimize productivity and accountability
• Foster collaboration and resolve conflicts within teams to maintain a positive and effective working environment
• Serve as the primary liaison between clients, contractors, and internal teams to facilitate communication and decision-making
• Provide regular project updates, progress reports, and presentations to stakeholders to maintain transparency and alignment
• Address client concerns proactively and adjust project plans to meet evolving requirements
• Ensure all construction activities comply with industry standards, building codes, and client specifications through rigorous oversight
• Conduct site inspections to verify work quality and adherence to approved plans and specifications
• Implement and enforce quality control measures to maintain high standards throughout project lifecycle
• Identify potential risks including safety, financial, and legal, and develop mitigation strategies to minimize impact
• Monitor and manage changes to project scope, schedule, and costs to maintain project integrity and delivery timelines
• Ensure strict compliance with safety regulations and protocols on-site to protect personnel and assets
• Review and manage contracts to ensure all terms and conditions are fulfilled and risks are mitigated
• Oversee daily on-site operations and resolve operational issues promptly to maintain project momentum

Requirements:

• Degree in Civil Engineering or related discipline, recognized by Professional Engineers Board (PEB) Singapore
• At least 10 years’ relevant experience in construction industry
• Candidate with extensive experience in building projects preferred
• Excellent team player, good interpersonal skills and a “can-do” attitude
• Ability to multi-task in a fast paced and dynamic environment

Job Description:

1. Coordinating the activities onsite to achieve project planning, quality goal and safe execution

2. To ensure subcontractor/vendor perform the work according to the project requirement includes but not limited to project specification, classification rules, mandatory regulation and good industry practices

3. Close communication with owner reps and classification surveyor to resolve any technical issue arisen in the construction execution phase

4. Monitor the performance of the subcontractor and supplier, taking necessary action to resolve the quality and safety related issues, including but not limited to re-training, fines, dismissal of the person involved

5. Provide the lesson learn report to prevent the recurrence of the non-compliances

6. Provides the production planning to ensure the construction activities are carried out in the right sequence and minimized the rework

7. Coordinate all onsite activities to ensure project milestones are achieved while maintaining uncompromising standards for quality and safety.

8. Ensure all subcontractors and vendors adhere strictly to project specifications, Classification Society rules, mandatory regulations, and established industry best practices.

9. Maintain proactive communication with Owner Representatives and Class Surveyors to identify and resolve technical challenges during the construction and execution phases.

10. Monitor and evaluate subcontractor and supplier performance; implement corrective actions for quality or safety breaches, ranging from mandatory retraining and financial penalties to the dismissal of non-compliant personnel.

11. Develop comprehensive Lesson Learned reports to identify root causes of non-compliance and implement preventative measures for future projects.

12. Formulate detailed production schedules to ensure construction activities follow a logical sequence, maximizing resource utility and minimizing costly rework

13. This position is required to be full-time based in Indonesia, Batam.

Requirements:
1. Bachelor’s degree or Diploma in Naval Architecture, Marine Engineering or similar qualification with strong technical background.

2. At least 5 years working experience as construction manager

3. Prossess knowledge of newbuilding project

4.Proficient in English and able to communicate in Bahasa will be an advantage.

5. Proficiency in MS Office

6. Able to work in Batam, Indonesia Full time

·       Plan, execute, and manage all phases of the project, ensuring alignment with time, budget, and quality targets.

·       Collaborate closely with Quantity Surveyors, Site Engineers, and Supervisors to allocate resources efficiently.

·       Lead discussions with stakeholders to define project specifications and deliverables.

·       Negotiate and manage contracts with vendors and subcontractors.

·       Secure permits and licenses from authorities (MOM, NEA, HDB, etc.), and ensure full regulatory compliance.

·       Determine manpower, equipment, and materials required throughout the project lifecycle.

·       Develop and manage construction schedules, ensuring all milestones and deadlines are met.

·       Monitor and manage inventory of materials and equipment on-site.

·       Supervise and provide leadership to site teams including site coordinators, safety personnel, supervisors, and workmen.

·       Resolve site conflicts or issues quickly and professionally.

·       Prepare project documentation such as method statements, work programmes, and other required submissions.

·       Evaluate progress and provide regular reports to senior management.

·       Ensure strict adherence to safety protocols and report hazards or incidents.

Requirements:

·       Diploma or Degree in Civil or Structural Engineering

·       4 years of relevant experience as a Project Manager in construction.

·       Proficient in Microsoft Project + PMP Certification

·       · Good Pay + Good allowance + Good Bonus

·       · Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

·       · Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

The full-time Site Project Manager is to be exclusively full time on site to assist the Architect in performing the project management and day-to-day operations to achieve the objectives :

1) To deliver the upgrading works, phases and overall project within the period specified or approved and within the budget allotted;

2) To deliver the quality specified and required

3) To ensure the works are carried out safely and with minimum inconvenience to the residents.

The Site Project Manager shall possess

1) An Architectural, Civil / Structural / Electrical / Mechanical / Environmental Engineering, Building Science, Project Management, Construction Management or other construction and engineering related degree. The degree shall be recognised either by the respective Professional Bodies in Singapore (Board of Architects or Professional Engineering Board) or BCA.

2) Minimum of 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.

·       · Good Pay + Good allowance + Good Bonus

·       · Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

JOB RESPONSIBILITIES:

• Online Quality Checking (Metal Detector, Cooker, Pasteurizer, Steamer)
• Online Finished Product Testing
• Monthly Verification of CCP (Critical Control Point)
• Online Verification Sampling for Microbial Analysis
• Internal Calibration of Weighing Scales
• Verification on goods return
• Handle Customers’ Complaint
• Conduct routine physical, chemical, sensory and other analyses accordingly.
• Take appropriate decisions for rework of material based on historical trend and in consultation with seniors
• Raise non-conformation for quality deviations of Raw Material/Finished Goods and follow up with proper closure of corrective and preventive action
• Initiate actions to investigate customer complaint in consultation with relevant team members
• Collect comprehensive evidence/crucial data, provide sound reasoning and propose possible root cause for customer complaints and internal rejection
• Maintain up-to-date quality control programs, policies, process workflows, procedures and work instructions

JOB REQUIREMENTS:

• Diploma / Degree in Food Science preferred
• At least 2 years of relevant experience for Senior position
• Experienced and passionate in Continuous Improvement
• Exceptional problem-solving skills
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Strong ability to work well in a team and independently
• Excellent IT skills, particularly in MS Excel, PowerPoint, Word, Access
• Ability to work with multiple priorities in a fast-paced environment is required.
• 5 Days Work Week + 1 Saturday per month
• Undertake any other ad-hoc projects/ tasks assigned
• Job Scope, Work Day and Work Hours subject to changes depending on work requirement
• Fresh grads are welcome
• Salary package commensurate with experience

Responsibilities:

• Reporting to Production Manager
• Daily production planning
• Supervise a team of leaders/workers to achieve quality product and high productivity
• Check and countersign process records and production forms to ensure conformance to quality standards
• Oversee day-to-day operation and rectify non-conformances through coordination with relevant departments
• Handle minor machinery problems
• Perform other activities assigned by immediate superior

Requirement:

• Min 'O' level or Diploma
• Min 2-3 years of relevant working experience with proven leadership skills
• Excellent communication skills, able to communicate effectively at all levels
• The proficiency in Mandarin & English language is required as the position involves communicating with workers/vendors/suppliers
• Excellent Microsoft office skills
• Able to provide high level of production management
• Possesses relevant supervisory experience in food manufacturing industry
• 5.5 days work week
• Working location: 22 Senoko Way
• Salary package commensurate with experience

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

RESPONSIBILITIES

• Provide administrative support to the Project Manager and site team to ensure project operational efficiency
• Administer daily incoming and outgoing correspondences, maintain accurate and updated electronic and paper filing systems for quick retrieval
• Schedule appointments, manage calendars and site visits for coordination of team activities
• Upkeep of project documentation including drawings, reports and contracts to ensure accuracy
• Distribute documents, track and assist to prepare submissions, approvals, and project reports to monitor project progress
• Manage attendance records to support workforce tracking
• Maintenance of site office supplies
• Assist in other duties that are assigned from time to time

REQUIREMENTS

• Minimum Diploma or equivalent
• GCE N/O/A-Levels applicants with relevant experience are welcomed to apply
• Preferably to have at least 2 - 3 years working experience in the Construction industry
• Knowledge on Aconex construction software or other document control software is an added advantage
• Proficient in MS Office (PowerPoint, Excel, Words)
• Must be able to communicate with PRC / Chinese workers
• Able to work independently with minimal supervision
• Positive working attitude with good interpersonal skills
• Good written and verbal communication
• Working location - Tuas Avenue
• 5.5-day work week (Alternate Saturdays)

BENEFITS

• AWS & Variable Bonus (based on company & individual performance)
• Annual leave entitlement of 14 days, up to maximum of 21 days
• Medical insurance

Our client is an estate management services company. They are looking for a Project Manager to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities for Project Manager (Construction):

• Oversee all project activities, including on-site teams and workforce, ensuring compliance with quality and safety standards
• Ensure projects are delivered on time, within budget, and in accordance with contractual scope and specifications
• Monitor and control project costs, with full accountability for financial performance and profitability
• Prepare and submit project documentation, including progress reports, claims, safety reports, procurement lists, and ad-hoc reports
• Coordinate and liaise with clients, consultants, architects, main contractors, vendors, suppliers, subcontractors, and internal departments
• Lead project execution, including planning, scheduling, and resource allocation

Requirements:

• Diploma (Mechanical / Electrical / Electronics/ Mechatronics), Project Management or equivalent.
• 3 year of working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R25157233

EA Personnel Name: Loh Pooi Keng

• Managing construction personnel and delegating tasks to meet deadlines
• Performing regular inspections of the construction site
• Identifying potential safety hazards and managing them accordingly
• Ensuring all personnel comply with health and safety practices, such as wearing the appropriate protective equipment
• Checking work techniques are correct and safe
• Assisting project managers with planning work activities
• Completing site reports and other records
• Attending site management meetings
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance with project requirement and scope of work.
• To monitor the progress and quality of work being performed by workers.

• Reading and interpreting blueprints to understand the layout of HVAC systems
• Installing HVAC systems, including air conditioning units, furnaces, and ventilation ducts
• Inspecting and maintaining HVAC systems to ensure they are functioning properly
• Measuring and marking sheet metal to prepare for installation
• Cutting, bending, and fabricating sheet metal ducts
• Using power and hand tools to secure ductwork in place
• Repairing or replacing worn or defective parts
• lANGUAGE SPOKEN: ENGLISH,BANGLA & MALAY

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events)

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertaining guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Job Summary

The Concierge Supervisor is responsible for leading, mentoring, and overseeing the front-of-house concierge team to ensure an exceptional living experience for residents. This role combines team leadership, shift management, and administrative tracking with hands-on, high-end hospitality and security oversight.

Key Responsibilities

Team Leadership & Shift Management

• Supervise front-desk staff on daily operations, ensuring team members strictly adhere to uniform, grooming, and performance standards.
• Manage team rosters and shift scheduling to guarantee optimal front-desk coverage during peak hours, holidays, and weekends.
• Train new hires on standard operating procedures, customer service excellence, and handling difficult residential situations.
• Conduct daily briefings to update the team on facility maintenance schedules, upcoming private events, and ongoing management notices.
• Step in actively to assist the team during high-traffic periods, including helping residents and guests with heavy luggage.

Resident Relations & Escalation Handling

• Resolve complex complaints or sensitive enquiries escalated by junior staff, ensuring residents receive swift, professional resolutions.
• Communicate effectively in both English and Chinese to seamlessly address inquiries from a diverse, multicultural resident demographic.
• Build strong relationships with members of the Management Corporation Strata Title (MCST) or residential council to align service standards.
• Oversee VIP arrivals and coordinate complex personal logistics, transport arrangements, or special resident requests.

Operations & Vendor Management

• Audit visitor management systems and digital logs daily to ensure accuracy in parcel distribution and key control records.
• Coordinate facility maintenance by liaising with engineering teams regarding lobby upkeep, elevator updates, or amenity repairs.
• Supervise external vendors, including cleaning crews and landscape contractors, ensuring front-of-house communal spaces remain immaculate.
• Prepare operational reports regarding incidents, lost-and-found assets, and team performance metrics for the Residence Manager.

Security, Safety & Emergency Response

• Enforce access control policies strictly across the concierge team to prevent unauthorized entries into the estate.
• Serve as first responder during on-site emergencies, executing evacuations or emergency protocols during fire alarms or medical crises.
• Verify CCTV audit trails alongside the security team whenever security breaches or residential disputes occur.

Job Requirements

Experience & Education

• Minimum 2 to 3 years of supervisory experience in luxury hospitality, premium serviced apartments, or high-end residential developments.
• Educational background with a Diploma in Hospitality Management, Estate Management, or a related professional certification.

Skills & Competencies

• Bilingual proficiency is essential; must be fully fluent in spoken and written English and Chinese to handle daily communications, written notices, and resident relations effectively.
• Proven leadership skills with the ability to motivate team members and defuse high-pressure situations calmly.
• Strong proficiency in administrative report writing and digital communication tools.
• Proficiency in tech solutions, including property management systems (PMS), visitor software, and standard office applications (MS Office).
• Strong problem-solving capacity to tackle operational bottlenecks independently.

Physical & Schedule Requirements

• Ability to lift up to 20kg occasionally to assist team members with resident luggage, parcels, or heavy logistics.
• Willingness to work shifts, including rotating night schedules, weekends, and public holidays as required by the property.