Total 16,226 job vacancies in Singapore

• Assist in the planning, deployment, and enhancement of cybersecurity products and solutions across client environments.
• Support the implementation, configuration, and upgrade of security platforms, ensuring optimal performance and compliance with security best practices.
• Provide technical guidance and support to both internal teams and external clients on the effective use of the company’s cybersecurity solutions.
• Conduct product training sessions and knowledge sharing for clients and internal stakeholders to ensure proper usage and adoption.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of hands-on experience with CyberArk within the IT, Information Security, or Cybersecurity industry.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently as well as collaboratively in a team environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a well-established engineering and construction company involved in large-scale infrastructure and building projects across Singapore. Due to their ongoing project expansion, they are looking for an M&E Engineer to support project coordination and execution. They are located in the West – easily accessible.

Responsibilities:

• Manage and coordinate M&E works to ensure delivery within project scope, timeline, cost, and quality requirements.
• Interpret technical drawings and specifications for on-site construction.
• Coordinate CSD/SEM drawings and M&E submissions to relevant authorities.
• Oversee integration of Civil, Architectural, and M&E works with consultants, clients, and subcontractors.
• Monitor project schedules and ensure timely completion of M&E activities.
• Prepare progress reports and update stakeholders on delays, defects, and rectification works.
• Provide technical solutions for M&E issues and support site inspections with contractors and consultants.

Requirements:

• Degree in Mechanical Engineering.
• Minimum 2-3 years of relevant experience in M&E coordination or building design engineering within construction projects.
  
  Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
• We regret that only shortlisted candidates will be notified.
• Email Address: jobs@recruitpedia.sg
  EA License No: 19C9682
  EA Personnel No: R22104769
  EA Personnel Name: Ong Boon Kiet (Travys)

Our client is a well-established engineering and construction company involved in large-scale infrastructure and building projects across Singapore. Due to their ongoing project expansion, they are looking for an M&E Engineer to support project coordination and execution. They are located in the West – easily accessible.

Responsibilities:

• Manage and coordinate M&E works to ensure delivery within project scope, timeline, cost, and quality requirements.
• Interpret technical drawings and specifications for on-site construction.
• Coordinate CSD/SEM drawings and M&E submissions to relevant authorities.
• Oversee integration of Civil, Architectural, and M&E works with consultants, clients, and subcontractors.
• Monitor project schedules and ensure timely completion of M&E activities.
• Prepare progress reports and update stakeholders on delays, defects, and rectification works.
• Provide technical solutions for M&E issues and support site inspections with contractors and consultants.

Requirements:

• Degree in Mechanical Engineering / Electrical Engineer.
• Minimum 2-3 years of relevant experience in M&E coordination or building design engineering within construction projects.
  
  Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
• We regret that only shortlisted candidates will be notified.
• Email Address: jobs@recruitpedia.sg
  EA License No: 19C9682
  EA Personnel No: R22104769
  EA Personnel Name: Ong Boon Kiet (Travys)

Job Summary

You will deliver attentive customer service by accurately taking orders, handling cashier duties, serving food and beverages promptly, and maintaining cleanliness and hygiene in the dining area while supporting food preparation and following service standards.

Responsibilities

• Greet and assist guests to provide attentive and friendly customer service that enhances their dining experience
• Accurately take customer orders and process payments efficiently via POS system
• Serve food and beverages promptly to ensure timely delivery and customer satisfaction
• Maintain cleanliness and hygiene of the dining area by regularly cleaning tables, floors, and service stations
• Assist in basic food preparation tasks to support kitchen operations when needed
• Follow standard operating procedures (SOPs) to uphold consistent service quality and safety standards
• Adapt to rotating shifts, including weekends and public holidays, to meet operational needs
• Work effectively in a fast-paced environment while maintaining a positive and cooperative team attitude

Preferred competencies and qualifications

• Ability to communicate clearly in English to interact effectively with guests and team members
• Positive attitude and willingness to collaborate as a team player
• Commitment to delivering high-quality food service with a welcoming manner
• Enjoy engaging with guests to create a pleasant dining atmosphere

Benefits

• Staff meals provided
• Training and career progression opportunities
• Supportive and friendly work environment

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Control (Software) Design Engineer / PLC Programmer
• Working Location: Pioneer (Close to Joo Koon MRT)
• Working Hours: 5 days (Mon – Fri, 9am – 6.00pm)
• Salary Package: Up to $3,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Project Management including scheduling, Budget control & other project related matters
• Responsible for hardware and software (PLC) design for customized machine / total system
• To supervise, test and commission projects both in Singapore and/or to overseas
• Project presentation & documentation
• To work with third party engagement wherever necessary for project related matters

APPLY NOW!!!

• Diploma / Degree
• Experience in project management, especially with PLC design and implementation, is preferred.
• Good organizational and communication abilities to handle diverse project aspects.
• Willingness to travel for project supervision and commissioning.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #70912 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Create, update, and manage project timelines to ensure efficient workflow and execution.
• Monitor project schedules, track progress, and provide regular updates while identifying any deviations.
• Analyse scheduling data, assess budget forecasts, and oversee cost estimations to maintain financial accuracy.
• Collaborate with engineering, procurement, and project teams to align work scope and prepare detailed reports for management.

Requirements:

• Degree in any relevant discipline.
• At least 4 years of project planning experience in Construction industry.
• Proficiency in Microsoft Project

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Coordinate Testing & Commissioning (T&C) activities, ensuring quality, cost, and timeline adherence.
• Plan, prepare, and execute T&C activities, including documentation, software installation, and functional testing.
• Conduct on-site testing with clients and contractors, troubleshooting system faults and recommending corrective actions.
• Ensure compliance with corporate standards, industry regulations, and operational processes.
• Support Quality Reviews and prepare reports on system performance.

Requirements:

• Diploma in Electrical/Mechanical Engineering or equivalent
• At least 3 years of relevant experience in Testing & Commissioning in the Construction/M&E industry.
• Strong project coordination, organizational, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Ensure quality control and compliance with construction standards on site.
• Conduct inspections, audits, and documentation of quality processes.
• Develop and implement quality improvement initiatives.
• Liaise with consultants and contractors for rectifications.

Requirements:

• Degree in Civil/Construction Engineering or equivalent
• At least 3 years’ QA/QC coordination experience in HDB, Condo, and Landed projects.
• Familiar with ISO or industry-specific quality management systems.
• Knowledge of quality standards and building codes.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Design and develop automation and semiconductor equipment modules, optimizing performance, yield, and manufacturability using Design of Experiments (DOE).
• Lead the product development lifecycle from concept, design, and prototyping through validation and transition to high-volume manufacturing.
• Collaborate with Engineering, Integration, Modules, and cross-functional teams to troubleshoot technical challenges and ensure alignment throughout project execution.
• Ensure designs are manufacturing-ready, supporting integration into production with a focus on scalability, reliability, and cost efficiency.
• Define performance metrics, monitor development progress, and prepare technical reports and documentation for continuous improvement.

Requirements:

• Degree in Mechanical/Mechatronics Engineering or equivalent
• At least 3 years of experience in automation or semiconductor equipment design, with knowledge of high-precision machine design.
• Proficient in 3D CAD software and capable of producing detailed mechanical drawings with GD&T understanding.
• Strong problem-solving skills with the ability to collaborate across teams and support manufacturing integration.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R26160345

• Develop and debug test programs for Digital, PMIC, RF & Mixed Signal products on ATE platforms (Advantest 93k – SmarTest 7/8, Teradyne UFLEX).
• Collaborate with design engineers on first silicon bring-up, device characterization across PVT, and production release.
• Perform digital vector debug (JTAG, SCAN, ATPG, Functional, MBIST) and characterize Mixed Signal IPs (ADC, DAC, PLL, etc.).
• Support production ramp-up, yield improvement, and test time optimization through cross-functional teamwork.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 2 years of Test Engineering experience, with hands-on skills in Teradyne UltraFlex or Advantest 93K ATE.
• Good knowledge of analog and digital electronics.
• Strong analytical and problem-solving skills, with a passion for hands-on work in a lab environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Plan, monitor, and track all maintenance works to ensure ships’ operational readiness.
• Manage and track MRO (Maintenance, Repair & Overhaul) expenditures, including spares and material utilization.
• Act as the main point of contact for direct customers (ship, SREC, SSEC), maintaining strong relationships and clear communication.
• Lead and manage a team of technicians, engineers, and contractors to deliver high-quality, safe, and timely work.
• Conduct Vessel Safety Committee Coordination (VSCC) meetings during ship programs.
• Prepare and submit monthly management reports in a timely manner.
• Perform service acceptance for jobs completed by the Production Department.
• Review, check, and approve Work Orders raised by the Commercial Department.

Requirements:

• Diploma/Degree in Marine Engineering, Mechanical Engineering, Naval Architecture, or Electrical Engineering.
• Minimum 3 years’ experience in newbuild or ship repair projects preferred.
• Completion of the Ship Repair Manager Course is advantageous.
• Strong project management skills in planning, scheduling, costing, risk management, manpower management, and customer relationship management.
• Effective communicator with the ability to engage and work well with people at all levels.
• Familiarity with SAP software will be an advantage.
• Willingness to work onboard vessels and on weekends as required by project needs.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary

Reporting to the Managing Director and Technical Sales Director, this is a Technical Presales Engineer position for fast growing market in Industrial Automation with key focus in Machine Vision, DEEP Learning, IIOT etc. Perform technical performance benchmarking and analysis to support engineering solutions. Assist in installation and running of product demonstration, events and exhibition. Strong interest to guide and impact knowledge to guide customers on product knowledge. Organize and lead classes for Customers for beginner and intermediate level. Work alongside other Engineers on the team to evaluate software and consistently apply best practices. Propose and implement creative, efficient solutions for machine vision problems, and contribute to expanding our application for assigned Product Group

Job description

• Technical Support. Perform technical benchmarking and analysis to support engineering solutions.
• Assist in installation and running of product demonstration, events and exhibition of HALOCN.
• Strong interest to guide and impact knowledge to guide customers on product knowledge
• Presales and Solution Provider.
• Propose and implement creative, efficient solutions for machine vision problems.
• Contribute to expanding our application for assigned Product Group
• Collaborate cross-functionality with supplier, customers, Sales Team and other engineers to achieve elegant solutions.
• Organizer and Training Provider.

Requirements

• Min Degree in computer, electrical and electronics, mechanical engineering fields, or computer science
• Proficiency in Technical Support, including diagnosing and resolving technical issues
• Strong Troubleshooting and Analytical Skills to identify and resolve system malfunctions effectively

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Job Scope:

• Monitor, operate, and maintain utility systems and production equipment such as Boiler steam generation system, Wastewater Treatment Plant (WWTP); Odour Containment System with chemical scrubber; Reverse Osmosis (RO) water system; Chillers etc
• Ensure all utility systems and production equipment start and operate efficiently and reliably.
• Conduct regular maintenance activities such as chemical top-ups for systems like WWTP and chemical scrubber. Removal and proper disposal of waste residues, such as flocculated sludge in WWTP
• Perform Periodic inspection and preventive maintenance of all systems and production equipment
• Perform functional checks and monitor key operating parameters, maintaining accurate records.
• Execute primary maintenance programs and promptly identify early signs of malfunction or wear, reporting issues to superiors.
• Coordinate and liaise with vendors and contractors for maintenance works, spare parts procurement, and chemical supplies.
• Oversee contractor-led instrument calibration programs for utility systems and production equipment.
• Other ad hoc duties assigned

Job Requirements:

• Min NITEC in Engineering and above
• Open to perform 12 hour shift
• Certificate of Competency for Boiler Attendant (Class 2) is an added advantage

Interested candidates kindly send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

(No Experience Required) Lift Maintenance Technician

• Work Location: Various locations within Mainland Singapore
• Office Location: Jurong East, Singapore
• Working Hours: Mon – Fri 8am – 5.15pm
• Monthly Salary: up to $3010 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a leading global organization recognized for delivering high‑quality solutions across diverse industries. With a strong commitment to innovation, reliability, and customer satisfaction, the company continues to set benchmarks in excellence while fostering a culture of continuous improvement and growth.

Responsibility

• Perform preventive and corrective maintenance on equipment to ensure reliability and minimize operational downtime.
• Respond to equipment breakdowns, support troubleshooting activities, and assist teams to maintain operational readiness, including standby duties when required.
• Ensure compliance with workplace safety procedures, environmental policies, and regulatory requirements, including participation in inspections or audits.
• Maintain proper handling, usage, and safekeeping of tools and equipment in accordance with company guidelines.
• Collaborate effectively with supervisors and internal teams to ensure smooth maintenance operations and timely issue resolution.
• Accurately document maintenance activities, reports, and findings, and support investigations into equipment issues to improve quality and performance.

Requirements

• Diploma or equivalent in Vertical Transportation or Mechanical Engineering
• Proficient in Microsoft Word, PowerPoint, and Excel
• Access to own a motorbike for work-related travel
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 10th April 2026. 

What you'll be doing:

• Taking ownership of customer queries received via phone, email, live chat and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting, and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team to improve customer satisfaction, increase productivity or reduce costs.
• Creating and updating Standard Operating Procedures (SOP) or suggesting amendments to relevant teams.
• Playing an active role in the achievement of department goals by assisting with all types of work across the department as needed and assisting with training if appropriate.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• In addition to the above, this role may also be required to help on projects and workload as determined by business needs and the Manager.

Job Description

• Oversee servicing, maintenance, and repair of HVAC systems, especially water-cooled and air-cooled chillers
• Manage a team of technicians and subcontractors for preventive and corrective maintenance
• Plan and schedule service jobs, ensuring timely completion and client satisfaction
• Attend site inspections, troubleshoot system issues, and provide technical solutions
• Ensure compliance with safety standards, regulations, and company policies
• Liaise with clients, consultants, and internal teams on service matters
• Prepare service reports, quotations, and maintenance contracts
• Monitor spare parts inventory and coordinate procurement
• Drive continuous improvement in service quality and operational efficiency

Job Requirements

• Diploma/Degree in Mechanical Engineering, Electrical Engineering, or related field
• Minimum 5–8 years of experience in HVAC/chiller systems, with supervisory experience
• Strong knowledge of chiller systems (e.g., centrifugal, screw, scroll chillers)
• Familiar with BMS, cooling towers, pumps, and chilled water systems
• Good leadership, problem-solving, and communication skills
• Ability to manage multiple projects and work under pressure
• Knowledge of local safety regulations and standards (e.g., MOM, WSH in Singapore)
• Proficient in MS Office and report preparation

Preferred Qualifications

• Experience in managing large commercial or industrial HVAC projects
• Relevant certifications (e.g., BCA, BizSAFE, HVAC-related certifications)
• Class 3 driving license (Singapore) is an advantage

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Our client is a MNC in Equipment Manufacturing sector. Due to business needs, they are now recruiting a Maintenance & Service Technician to be part of their Sales team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Maintenance & Service Technician:

• Maintain and repair company and third-party equipment.
• Ensuring top performance via inspections and routine maintenance.
• Deliver excellent customer service with detailed reports and technical advice.
• Ensure a safe work environment.

Requirements:

• Minimum ITE in engineering field
• Minimum 1 years of machinery maintenance and troubleshooting experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

A Halal F&B takeaway outlet looking for inspiring candidates to join us as our Outlet Service Crew (Part-time) x 2

Location:

•⁠ ⁠Pasir Ris Mall at Pasir Ris MRT

Job Description:

•⁠ ⁠Taking sales orders from customers

•⁠ ⁠Basic food preparation, simple deep frying & oven operation

•⁠ ⁠Ensuring the outlet daily operation & cleanliness

•⁠ Ad-hoc duties assigned by Oultet Manager

Part Time:

•⁠ ⁠Min 20 hours per week

•⁠ ⁠Starting from $10 - $14 per hour

Job Requirements:

•⁠ ⁠Candidates with relevant working experience in the F&B industry.

•⁠ ⁠No F&B experience but with a positive & learning attitude would be welcomed.

•⁠ ⁠Passionate, service-oriented & excellent team player.

Interested candidates, please kindly whatsapp us for more details @ 9389 0909

Funeral Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Key Responsibilities

• Perform on-site installation and commissioning, servicing maintenance, and troubleshooting of equipment and machine at site.
• Provide on-site preventive maintenance service on machine/equipment according to schedule.
• Required to work OT or during weekend / public holidays but not very often.
• Any other duties or tasks when assigned.

APPLY NOW!!!

• Min Nitec in Electrical or Mechatronics Engineering, or equivalent.
• Min 1 year of hand-on-experience in industrial automation or F & B equipment will be an added advantage.
• Good working attitude and willingness to learn new machine or equipment

Job Description
- Responsible for providing excellent customer service and support through rendering assistance to callers by addressing their queries, feedback and requests

- Understands the information provided and advises the callers on appropriate actions to be taken in accordance with the established Standard Operating Procedures (SOP)

- Identifies and executes appropriate solutions to address customer queries, feedback and requests

- Coordinates and activates the relevant parties to ensure callers are assisted to meet the expected services standards

- Record the nature of calls, activations and assistances rendered in the Daily Occurrence/clients’ system

- Abide by safety and/or security standards in the workplace according to organisational Workplace Safety and Health (WSH) practices

Job Requirements
- At least GCE ‘O’ Levels or equivalent

- 2 years of working experience in the customer service or Control Centre roles is preferred

- Excellent customer service and communication skills

- Proficient in Microsoft Office tools (Excel and Word)

Mama Shelter is more than a hotel — it’s a vibrant place to live, eat, work, and play. We are looking for an energetic and people‑focused Guest Service Manager (Duty Manager) to lead hotel operations during assigned shifts, ensuring exceptional guest experiences, smooth daily operations, and strong team coordination while embodying Mama’s playful and caring personality.

KEY RESPONSIBILITIES

Guest Experience

• Act as the main guest contact during the shift, ensuring warm, personalised, and engaging service.
• Handle guest feedback, requests, and complaints with professionalism and empathy.
• Oversee VIP arrivals, special occasions, and guest recovery situations.
• Ensure service standards are consistently met across all guest touchpoints.

Operational Leadership

• Oversee daily hotel operations including Front Office, Housekeeping, Security, and coordination with F&B.
• Monitor arrivals, departures, room status, and occupancy flow.
• Support restaurant operations and table management during peak periods in collaboration with F&B teams.
• Take charge during operational challenges, disruptions, or emergencies.

Team Supervision

• Lead and support operational teams on duty.
• Ensure proper shift handovers, staffing coverage, and compliance with SOPs.
• Coach team members to maintain high standards of service and professionalism.
• Act as Manager On Duty in the absence of senior management.

Systems & Administration

• Use hotel operational systems to manage daily operations effectively.
• Authorise room moves, billing adjustments, paid‑outs, and rate changes within guidelines.
• Ensure accurate shift reports, logbooks, and incident documentation.

Safety, Security & Compliance

• Ensure adherence to hotel safety, security, and emergency procedures.
• Coordinate emergency responses when required.
• Maintain compliance with brand standards and local regulations.

SYSTEMS KNOWLEDGE (REQUIRED / PREFERRED)

• Simphony (POS) – restaurant and bar transactions, guest billing, voids, and checks
• SABA (Table Management System) – restaurant reservations, guest flow, and seating optimisation
• Opera Cloud (PMS) – check-in/check-out, reservations, room allocation, guest profiles
• Housekeeping & maintenance coordination systems (e.g. task or room-status platforms)
• Basic proficiency in Microsoft Office and reporting tools

REQUIREMENTS & QUALIFICATIONS

• Minimum 3 years’ experience in hotel operations or front office supervisory roles.
• Diploma or Degree in Hospitality, Tourism, or related field preferred.
• Strong leadership, decision‑making, and problem‑solving skills.
• Guest‑focused mindset with excellent communication skills.
• Comfortable working rotating shifts, including weekends and public holidays.
• Confident using hospitality systems and handling multiple priorities simultaneously.

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Salary: $13.60 per hour

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified