Total 2,232 job vacancies in Singapore

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering.
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure.
• Highly organized and detail-oriented.

Thisrole is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

The Specialist acts as the operational owner for Japan Benefits and Leaves, partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

1. Japan Benefits Operations (Core Accountability)

• Own day-to-day administration of Japan benefits, including:

o Social insurance enrollments and changes (health insurance, pension, employment insurance)

o Dependent enrollment, life events, eligibility changes

o Retirement and supplementary benefit programs (where applicable)

• Ensure timely and accurate submissions to vendors and authorities within statutory deadlines.

• Maintain data accuracy across HRIS and vendor systems; perform reconciliations where needed.

2. Japan Leave Administration & Knowledge

• Administer and support Japan leave programs, including:

o Statutory leaves (e.g., childcare leave, family care leave, sickness-related leave as applicable)

o Company-sponsored leave programs and policies

• Partner with Payroll to ensure correct pay treatment during leave periods.

• Handle complex or sensitive leave cases with accuracy and professionalism.

• Ensure leave processes align with Japanese labor law requirements and internal policies.

3. Compliance & Risk Management

• Ensure all benefits and leave activities comply with Japanese labor, social insurance, and leave regulations.

• Support compliance checks, audits, and data requests related to Japan benefits and leave programs.

• Identify compliance risks, gaps, or recurring errors and escalate with clear analysis and recommendations.

4. Vendor & Stakeholder Management

• Act as the operational point of contact for Japan benefits and leave vendors.

• Track vendor responsiveness, data quality, and SLA adherence.

• Manage issue resolution, escalations, and follow-ups with clear ownership.

• Partner closely with HRBPs, Payroll, and Global COEs to ensure alignment and timely decisions.

5. Case Management & Employee Support

• Resolve employee inquiries related to Japan benefits and leaves through case management systems.

• Deliver responses that are:

o Legally compliant

o Clear and easy to understand

o Empathetic and employee-focused

• Manage escalated and high-risk cases independently.

6. Documentation, Reporting & Operational Excellence

• Maintain and update SOPs, job aids, and work instructions for Japan benefits and leave processes.

• Support reporting, data submissions, and global questionnaires (e.g., retirement or benefits inventories).

• Track recurring issues, SLA breaches, or error trends and contribute to continuous improvement initiatives.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Extracting, analysing, and presenting data to support the Commercial team in meetings with key partners, including suppliers, buyers, and airlines.
• Involve in commercial negotiations, providing insights to drive business growth and optimize partner relationships.

Data Analysis & Interpretation:


• Analyze numerical data to identify trends, performance metrics, pricing insights, revenue opportunities

Commercial Support:


• Prepare and present detailed reports, dashboards, and summaries to the Commercial team ahead of and during meetings with partners to aid negotiation, partnership growth, and contract renewals.

Partner Performance Monitoring:


• Track and evaluate supplier/buyer/airline performance against KPIs, SLA adherence, and market benchmarks, highlighting areas for improvement or expansion.

Collaboration:


• Work closely with cross-functional teams including Sales, Product, Finance, and Operations to ensure accuracy, consistency, and relevance of shared data.

Ad-hoc Analysis & Insights:


• Provide quick, ad-hoc data analysis to support urgent commercial decisions or address partner inquiries

Job Requirements

• Degree holder
• Mandarin speaking to communicate with Chinese stakeholders
• Experience working in the Travel sector
• Ability to translate complex data into clear, concise insights and presentations for non-technical stakeholders.
• Basic understanding of the travel industry, commercial partnerships, and airline/supplier dynamics is a plus
• Comfortable presenting data and business insights in client-facing scenarios.
• 5 days work (Mon - Fri, 9am to 6pm) at Tanjong Pagar
• Salary $5000 - $7000

Interested applicants please send in your resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Overview

We are seeking a technically grounded Business Analyst with strong PowerApps experience to support the design, enhancement, and delivery of business applications on the Microsoft Power Platform. This role operates at the intersection of business process optimization and low-code solution delivery, translating operational needs into scalable, secure, and user-centric PowerApps solutions.

The successful candidate is comfortable working closely with business stakeholders, Power Platform developers, and IT teams, ensuring solutions are fit for purpose, technically feasible, and aligned with enterprise governance standards.

Key Responsibilities

Business Analysis and Requirements Management

• Engage business users and stakeholders to elicit, analyze, and document functional and non-functional requirements
• Translate business needs into clear functional specifications, user stories, and acceptance criteria for PowerApps solutions
• Analyze existing processes and identify opportunities for digitization, automation, and efficiency improvements

PowerApps and Power Platform Enablement

• Work closely with PowerApps developers to ensure requirements are accurately implemented
• Support solution design across PowerApps, Power Automate, and related Power Platform components
• Validate application behavior, data flows, and business rules against requirements
• Support application enhancements, change requests, and continuous improvement initiatives

Data and Integration Support

• Work with data sources such as SharePoint, Dataverse, SQL, or other enterprise systems
• Support data validation, issue analysis, and functional troubleshooting
• Collaborate with technical teams on integration touchpoints and downstream system dependencies

Testing and Delivery Support

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect triage, clarification, and resolution with development teams
• Support deployment readiness and post go-live stabilization activities

Governance and Documentation

• Maintain clear documentation including requirements, process flows, solution designs, and user guides
• Ensure solutions align with security, compliance, and Power Platform governance standards
• Support audit and operational readiness for business-critical applications

Requirements and Qualifications

Core Skills and Experience

• Proven experience as a Business Analyst supporting application development or digital transformation initiatives
• Hands-on exposure to Microsoft PowerApps and the broader Power Platform ecosystem
• Strong understanding of business process analysis and requirements documentation
• Experience working with data sources such as SharePoint, Dataverse, or SQL
• Familiarity with Agile or SDLC delivery methodologies

Technical and Analytical Capabilities

• Ability to translate business requirements into technically actionable specifications
• Comfortable validating application logic, workflows, and data behavior
• Strong analytical and problem-solving skills with attention to detail

Professional Competencies

• Clear communication and stakeholder management skills
• Ability to collaborate across business, development, and IT teams
• Structured, delivery-focused mindset with strong ownership and accountability

Nice to Have

• Experience with Power Automate or Power BI
• Exposure to enterprise governance or regulated environments
• Microsoft Power Platform certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

So who are we?

Hello, we’re IG Group. No, not Instagram – we’re a leading FinTech who provides trading services to clients across 18 countries!

LEADING THE FIELD THINKING BIGGER

We’re a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands with people all over the world. We work in cross-functional teams, focused on delivering at pace to improve the experience of traders on our platforms. Join us for an exciting future and let’s innovate together!

Your role in the Team

The APAC Cash Operation team will predominantly be supporting the cash function for APAC, including Singapore, Australia, Japan, India, Dubai and Emerging Markets.  However, the team will also be working with its counterpart in Poland who is responsible for IG’s cash function for the EMEA and NA regions.  The two cash operations teams are required to work together closely to ensure that IG’s cash function globally is running smoothly and is compliant with the local regulations and its internal policies.

As a member of the APAC Cash Operations team, you will support daily cash reconciliations and cash resource projections. Comprehensive training will be provided to equip you with the skills required to succeed in the role. This position reports to the APAC Cash Operations Manager and will also involve participation in discussions and testing related to new products and business initiatives.

What you’ll do

As an APAC Cash Operation Senior Analyst, your roles and responsibilities will be:

• Complete daily asset and cash reconciliations promptly, meeting all deadlines, and investigate any discrepancies, ensuring timely resolution through communication with relevant parties.

• Accurately prepare daily client money segregation transfers within the required timeframe.

• Report any breaches or control failures to the supervisors without delay.

• Complete daily cash management projections to ensure liquidity is maintained within internal limits.

• Ensure daily payments are prepared and authorized before the cut-off time.

• Involve in discussions and testing related to new products and business initiatives.

• Stay up to date with internal policy changes and regulatory updates.

• Maintain and update process documentation.

• Provide assistance during internal and external audits, as well as compliance testing.

• Support with other ad-hoc tasks and administrative duties as needed.

LEADING THE FIELD THINKING BIGGER

Who we’re looking for?

While there are many profiles of people who work at IG – across all roles, we’re looking for a few common traits:

• You are curious about our product and the technology that sits behind it;

• You care about our clients, and you are hungry to improve their user experience;

• You are impatient about driving change and willing to deliver at pace;

• You are not afraid of the complexity of financial regulation and want to learn & grow your expertise; and

• You are a creative problem solver capable of innovating and thinking big. 

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, join us in raising the bar for our customers and across the trading industry.

What you’ll need

We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times. We are looking for below skills:

• Proficient in Microsoft Office with intermediate Excel skills. Confidence in writing simple VBA macros in Excel is an advantage

• Flexible to start at 8.15 am Singapore time

• Willingness to work on Singapore public holidays, including Chinese New Year

• Over 2 years of experience within Financial Institutions and experience in managing cash operations.

• Minimum of a BA degree (Business, Finance, Management or Economics preferred) 

• Proficiency in English. 

• Experience with AutoRek reconciliation system will be a Plus.

• Proficiency in reading Japanese will be preferred.

• Exceptional attention to details

• Strong time management skills and ability to perform under pressure in a fast-paced environment

• Demonstrates clear and concise verbal and written communication skills

• Capable to work independently while also being a strong team player

• Adaptable to change and flexible in approach

• Strong numerical and analytical abilities

• Proactive in identifying and driving process improvements

How you’ll grow

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

The perks

It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

• Competitive salary & benefits plan

• 1 additional day off to celebrate your Birthday

What you'll do:

As a Static and Reference Data Analyst based in Singapore within the Asia Client Management Unit, you will be responsible for ensuring the integrity of securities reference data across various asset classes. Your day-to-day activities will involve managing instrument data setup for indexes and curves specific to the Asia timezone, handling settlement instructions when tickets are transferred locally, maintaining centralised reference data platforms for accuracy across systems, updating fixings according to operational schedules, completing audit checks with thorough documentation, responding promptly to stakeholder requests via ticketing systems, collaborating with cross-functional teams to improve processes, adhering to risk controls with diligence, and actively participating in knowledge sharing within your team.

• Ensure timely and accurate set up of securities reference data across all asset classes and systems for the Asia timezone, supporting both cash and derivatives products.
• Manage the set up of other instrument data such as indexes and curves for the Asia timezone, guaranteeing precision and consistency.
• Handle settlement instructions, post-trade contacts, and ledger counterparty data when tickets are transferred to the Asia team, maintaining meticulous records.
• Maintain all reference data and supported market data on the central instrument management platform (FMDM), ensuring uniformity of published information across distinct systems.
• Update required daily, weekly, and monthly fixings promptly to meet operational deadlines and stakeholder expectations.
• Complete FMDM audit reports and checks on a daily basis, establishing a comprehensive audit trail for all reference data additions, deletions, and amendments across each system.
• Manage the ISD and CRD ticketing inbox daily to ensure all stakeholder requests are responded to efficiently and processed without delay.
• Collaborate with front office teams as well as operations and IT functions to foster strong partnerships that enhance data quality control processes.
• Adhere strictly to established procedures while understanding risks and control processes inherent in referential data management.
• Contribute positively to team goals by sharing knowledge, supporting colleagues, and participating in communal problem-solving initiatives.

What you bring:

The ideal candidate for the Static and Reference Data Analyst position brings proven experience in analysing complex financial datasets with meticulous attention to detail. Your background includes hands-on involvement in securities or counterparty party data maintenance where strict adherence to procedures was paramount. You possess advanced IT skills—particularly in Word and Excel—and demonstrate adaptability when faced with new software platforms. Your excellent interpersonal abilities allow you to collaborate effectively across departments while maintaining high standards of integrity aligned with regulatory requirements.

• Demonstrated ability to analyse complex datasets with exceptional attention to detail while providing dependable service to internal stakeholders.
• Experience in securities or counterparty party data maintenance within financial services or related industries is highly desirable.
• Proven track record of adhering strictly to procedures while understanding risks and control processes associated with referential data management.
• Advanced IT literacy including proficiency in Word and Excel; ability to quickly adapt to new software systems is essential for success.
• Excellent interpersonal skills enabling effective collaboration with colleagues across front office, operations, IT functions, and other departments.
• Self-motivated approach combined with enthusiasm for communal achievement; proactive participation in team initiatives is valued.
• High level of personal integrity demonstrated through respect for regulatory requirements governing financial data management.
• Ability to plan and prioritise own work efficiently; consistently meets deadlines even under pressure by making best use of available time resources.
• Commitment to continuous learning through training opportunities provided by the organisation; willingness to share knowledge with peers enhances team performance.
• Sensitivity towards inclusive practices that promote diversity within the workplace; supportive attitude contributes positively to organisational culture.

What sets this company apart:

This global financial institution stands out for its unwavering commitment to fostering an inclusive environment where every employee’s contribution is valued. The organisation offers flexible working opportunities designed around your needs so you can achieve optimal work-life balance. Training programmes are regularly available—ensuring you remain knowledgeable about industry developments while advancing your career at your own pace. Supportive leadership encourages open communication between teams; collaborative efforts are celebrated as key drivers of success rather than individual achievements alone.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Title

Investment Associate / Senior Investment Analyst – Luxury Hospitality Private Equity

Company Overview

Client is a specialist private equity firm focused on direct investments and operating platforms in the luxury and upper-upscale hospitality sector globally. They target iconic trophy assets, branded luxury resorts, ultra-luxury boutique hotels, and high-end branded residences, and luxury hospitality-related operating companies across North America, Singapore, New Zealand and select Asian gateways.

Role Overview

The Investment Associate will play a lead role in the sourcing, evaluation, execution, and asset management of luxury hotel and branded residence investments. Working directly with the Partners and senior team members, the Associate will take ownership of financial underwriting, market research, stakeholder presentations, and ongoing portfolio oversight. This is a high-exposure position within a lean, entrepreneurial team that offers significant carry participation and career progression.

Key Responsibilities

1. Transaction Execution & Underwriting

• Lead the construction and ongoing maintenance of sophisticated three-statement hotel financial models (P&L, cash flow waterfalls, promote structures, multi-scenario IRR/EM analysis, hold/sell/refi scenarios).
• Underwrite luxury hotel acquisitions, recapitalizations, and ground-up developments with debt and preferred equity layers.
• Develop detailed operating assumptions (ADR, RevPAR, GOPPAR, F&B margins, management & franchise fees, FF&E reserves, PIPs, ROI on renovations).

2. Luxury Market Intelligence & Research

• Perform deep-dive research on global luxury travel trends, ultra-high-net-worth spending patterns, branded residence demand, and competitive supply pipelines.
• Analyze sub-market dynamics in gateway cities and prime resort destinations (Maldives, Aspen, Côte d’Azur, Dubai, Mykonos, St. Barths, etc.).
• Maintain relationships with luxury operators (Four Seasons, Aman, Rosewood, Mandarin Oriental, One&Only, Ritz-Carlton, Peninsula, etc.) and track brand expansion pipelines.

3. Deal Execution & Stakeholder Management

• Prepare investment committee memos, board presentations, and LP updates with institutional-grade quality and storytelling.
• Coordinate due diligence (legal, technical, commercial, brand/franchise, reputation & ESG risk).
• Negotiate term sheets, LOIs, purchase agreements, management agreements, and franchise agreements alongside external counsel.

4. Portfolio & Asset Management

• Actively monitor portfolio assets: monthly/quarterly performance vs. underwriting, annual budgeting, major capex/renovation oversight, and re-financing/disposition planning.
• Work directly with third-party operators and internal asset management teams to drive revenue enhancement and cost efficiency.
• Prepare investor reporting and quarterly valuation updates.

5. Network & Market Coverage

• Cultivate and maintain relationships with luxury hotel brokers (JLL Hotels, CBRE Hotels, HVS, Eastdil, Christie & Co), lenders, high-end operators, family offices, and sovereign wealth investors.
• Attend key industry events (ILTM Cannes, IHIF, ALIS, etc.).

Required Qualifications & Experience

• Minimum 5–9 years of relevant experience with a clear track record in luxury/upscale hospitality investments.
• Prior roles within: – Hotel-focused private equity or real estate private equity – Investment banking (real estate/hospitality M&A or lodging coverage) – Luxury hotel operator corporate development / strategy (e.g., Four Seasons, Aman, Rosewood, Dorchester Collection) – Hospitality investment sales brokerage or advisory (JLL, CBRE, Eastdil Secured)
• Demonstrable experience in project management of luxury hotel transactions (acquisitions, developments, or recapitalizations)
• Bachelor’s degree from a top-tier university; MBA/CFA/CAIA strongly preferred.

Key Skills & Attributes

• Mastery of Excel; ability to build institutional-quality hotel models from scratch.
• Exceptional PowerPoint skills and ability to distill complex analyses into clear, persuasive presentations.
• Deep understanding of hotel profit & loss dynamics, franchise/management agreements, brand standards, and PIP economics.
• Commercial intuition for luxury consumer behavior and what drives value in trophy assets.
• Strong presence and communication skills; comfortable presenting to CEOs, family offices, and investors.
• Fluency in English required; additional European or Asian languages highly advantageous.

If this sounds like you and you have a genuine passion for five-star hospitality and trophy real estate, we would love to hear from you.

The Company

Our client is a well-established asset management firm with core investments across real estate and sustainable infrastructure, and a strong presence across the APAC region.

This role is ideal for candidates from fund administration, asset management firms, or Big 4 audit (with exposure to investment funds) who are looking to transition into a buy-side fund management environment.

The Role

You will work closely with the line managers, supporting the following key responsibilities:

• Support the end-to-end operations of assigned funds, including monitoring fund structures, cash flows and investor activities.
• Assist in maintaining fund-level data, records and documentation to ensure accuracy and completeness.
• Prepare and review investor reporting packages (monthly/quarterly), including performance summaries and supporting schedules.
• Coordinate with fund administrators, auditors, custodians and internal stakeholders on reporting, valuations and fund matters.
• Support regulatory and compliance reporting, including KYC/AML documentation and periodic filings.
• Assist in fund setup, onboarding and structuring activities, including documentation and deal-related materials (e.g. deal bibles).
• Monitor underlying asset performance and business plans, working closely with asset management teams.
• Support Group-level reporting and consolidation, including AUM tracking and operational metrics.
• Respond to investor queries and assist in managing investor communications.
• Participate in process improvements and ad hoc projects relating to fund operations and reporting.

Your Profile

• Degree in Accounting, Finance, Business or related discipline
• 1–2 years of experience in fund management, fund administration, or audit (Big 4 with exposure to funds/asset management clients).
• Familiarity with fund structures, investor reporting, and financial statements preferred.
• Exposure to private equity / real estate / asset management funds would be advantageous.
• Strong analytical skills with attention to detail, particularly in financial and operational data.
• Good understanding of regulatory and compliance requirements (e.g. KYC/AML) is a plus.
• Strong communication skills with ability to liaise with external service providers and internal stakeholders.
• Able to work in a fast-paced environment and manage multiple workstreams.
• Proficiency in English and Mandarin language capability is a plus in order to communicate effectively with stakeholders across the region, including Chinese-speaking counterparts.

Job Title: Trade Analyst

Contract Duration: 6 months

Working Hours: Mon to Fri, 9AM-6PM (Default)

Location: Changi Biz Park (EXPO)

Key Accountabilities

1. Provide end-to-end (holding the trade from inception to expiry) processing support to Global Financial Markets on FX Options, Commodities, Carbon, Crypto products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong

2. Ensure accurate validation and timely settlement is being performed on all relevant trades

3. Provide end-to-end support for Settlement processes

4. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter

5. Perform data analysis and problem solving at SME level

6. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. FX Options, Commodities, Carbon, Crypto product against source documents in Murex systems

2. Authorise payments and receipts for above mentioned Treasury products

3. Perform Fixing procedures in Murex

4. Liaising of settlement or fixing with respective counterparties and local GFM Ops

5. Monitor and handle end-to-end settlement process, including exception handling of unmatched/alleged trades and the necessary follow ups and escalation

6. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time

7. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

We regret to inform that only shortlisted candidateswill be notified.

Bysending us your personal data and curriculum vitae (CV), you are deemed toconsent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use anddisclose your personal data for the purposes set out in the Privacy Policyavailable at https://www.persolkelly.com.sg/policies.You acknowledge that you have read, understood, and agree with the PrivacyPolicy.

PERSOLKELLYSingapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No:R23117785 (Lok Ding Hann) 

About the job

Role Summary

The System Analyst will support the analysis,design and implementation of workflow-driven enterprise systems of the client,including document and content management platforms (e.g., OpenText). This is atechno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze and document business and system requirements
• Translate requirements into functional specifications, workflows and system designs
• Perform impact analysis and support solution definition

Workflow & Process Management

• Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
• Ensure workflows align with business needs, operational efficiency and compliance standards
• Ensure application solutioning aligns with defined application technical and functional design principles
• Identify opportunities for process improvements and automation

Techno-Functional Coordination

• Act as a liaison between business users and technical teams
• Work closely with developers and architects to ensure accurate implementation
• Support integration discussions and data flow analysis

Testing & Implementation

• Review test cases and scenarios and support SIT/UAT execution
• Coordinate defect resolution and ensure quality delivery
• Support deployment, release activities and post-implementation validation

Support & Maintenance

• Assist in troubleshooting system issues and support production environments
• Participate in incident and problem management activities
• Ensure proper documentation and knowledge management

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional)
• Strong understanding of workflow-based systems and business processes
• Good technical knowledge of system integrations, APIs and data flows
• Ability to communicate effectively with both technical and business stakeholders

Must Have

• Experience with OpenText or Enterprise Content Management (ECM) platforms
• Exposure to banking systems and regulatory environments
• Familiarity with Agile / Waterfall methodologies

Preferred Attributes

• Strong analytical and problem-solving skills
• Attention to detail and documentation quality
• Ability to work in a structured, governance-driven environment

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/ recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Conduct fundamental research with a primary focus on the Japanese stock market to identify and develop investment ideas.
• Build and maintain detailed financial models and valuation frameworks with deep analysis of pricing dynamics, and earnings drivers.
• Perform company, industry, and macro analysis, including global trends and cross-strait/geopolitical considerations.
• Collaborate with portfolio managers to develop, challenge, and refine investment decisions.
• Prepare and present investment recommendations to the investment team.
• Monitor portfolio holdings, catalysts, and risk exposures, including ongoing performance tracking.
• Stay up to date on corporate developments, earnings releases, and industry trends across the Taiwan semiconductor and broader tech ecosystem.

Qualifications:

1. Major in Business, Economics or Finance preferred.
2. At least 5 years of experience in equity research, asset management, hedge funds, or investment banking (buy-side or sell-side).
3. Strong financial modelling, valuation, and analytical skills.
4. Demonstratedability to conduct fundamental company and industry research.
5. Fluent Japanese and English required.
6. Strong communication skills and ability to present investment ideas clearly.
7. High level of intellectual curiosity, discipline, and attention to detail.

Hiring Senior Business Analyst for a permanent role with one of our Insurance Clients.

Senior Business Analyst- JD

Key Responsibilities

Underwriting & Policy Lifecycle Expertise

• Document and optimize workflows across:

. Risk submission & quotation

. Referral & authority matrix approval

. Policy issuance & endorsements

. Coinsurance / facultative placement (if applicable)

• Define automation opportunities in underwriting workflows.

• Improve authority governance through system controls.

Claims & Operational Modernization

• Map claims lifecycle across Construction losses

• Identify automation levers:

. FNOL digitization

. Document automation

. Reserve management workflow

• Improve underwriting-to-claims data flow.

Technology Transformation

• Lead business requirements for:

. Core system upgrade or replacement

. Workflow automation

. Integration with finance systems

. Data migration and validation

• Produce structured BRDs, process maps and user stories.

• Support SIT, UAT and production rollout.

Exposure & Portfolio Analytics

• Understand accumulation risk

• Support exposure reporting logic

• Enable portfolio monitoring dashboards

Requirements

• 7+ years in Large Commercial insurance.

• Strong experience in Construction and Property underwriting workflows.

• Knowledge of Liability and WICA operational flows.

• Experience in system implementation or modernization.

• Strong stakeholder management with Underwriting & Claims.

• Experience with Guidewire / Duck Creek / TIA/ proprietary platforms.

• Exposure to regulatory reporting.

Job Responsibilities:

• Gather and analyse user requirements across multiple regions and ensure alignment with business needs
• Document current processes and propose improved workflows to support system enhancements
• Review functional specifications to ensure accuracy and completeness
• Coordinate testing activities including test case creation and execution
• Manage and track issues, defects, and enhancements using JIRA
• Assist in post-implementation support and issue resolution
• Act as a liaison between business users
• Provide insights and recommendations for process and system improvements
• Perform other duties as assigned

Requirements:

• Degree in Information Technology, Business Analysis, or related field
• 3–5 years of experience as a Business Analyst, preferably in banking or financial services
• Experience in requirements gathering, process improvement, and system implementation
• Hands-on experience with JIRA for test case and defect management
• Familiarity with UAT coordination and testing processes
• Good understanding of banking systems and operations
• Able to work in a fast-paced and collaborative environment

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

As a Junior Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets.

Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation.

This entry level position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity.

If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Responsibilities:

• Answer incoming calls to assist with information security inquiries or issues.
• Document all interactions accurately for record-keeping and analysis.
• Follow established processes and guidelines to handle common issues.
• Collaborate with team members to resolve more complex problems or escalate as necessary.
• Monitor your assigned queues and work cases in an efficient and effective manner

Skills:

• Effective typing skills
• Familiarity with Cyber Security and Information Technology
• Strong problem-solving and critical thinking skills
• Effective communication and interpersonal skills

User Requirements Gathering:

• Collaborate with users across 10 international locations to gather, analyse, and standardize user requirements for the enhancements needed core banking system.
• Ensure consistency and alignment of requirements with global banking standards and local regulatory needs.

Business Impact Analysis (BIA):

• Document current (as-is) business processes to identify inefficiencies and improvement opportunities.
• Develop future (to-be) processes that align with the new core banking system, with a focus on long-term benefits to bank operations and core banking functionalities.

Functional Specification Document (FSD) Review:

• Review and provide detailed feedback on FSDs to ensure they accurately reflect standardized user requirements and business objectives.

Test Coordination and JIRA Management:

• Coordinate testing activities including the development and execution of test scripts based on user requirements and FSD.
• Manage JIRA tickets related to test cases, defects, and enhancements—track statuses such as blocked, in progress, and resolved until closure.
• Facilitate defect triage meetings, prioritizing issues and coordinating with business teams for timely resolution.
• Monitor and report on testing progress and defect resolution status through JIRA dashboards and reports.

Change Request Assistance:

• Assist in raising and documenting change requests, ensuring alignment with business goals and impact assessments.
• Collaborate with stakeholders to evaluate change requests and support approval workflows.

Post-Production Rollout Support:

• Support planning and execution of post-production activities, including issue resolution and user support.

Stakeholder Liaison:

• Act as a bridge between business users and counterparts to ensure efficient delivery and resolution of production issues.
• Provide insights and recommendations to teams based on business impact and long-term process improvements.
  

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description :

• Verify incoming and outgoing goods against delivery document/s challans, invoices, or packing lists.
• Ensuring goods received and released physically are accurate and tallied with document/s.
• Record accurate data into Tally ERP or inventory management systems.
• Inspect products for damage, shortage, or discrepancies and report as needed.
• Supervise loading and unloading processes to ensure goods match documentation.
• Maintain proper records of all materials received, issued and returned.
• Coordinate with warehouse staff and drivers to ensure timely delivery and dispatch.
• Assist in monthly and annual stock audits.
• Ensure compliance with company policies and warehouse safety standards.
• Generate and submit daily and weekly tally reports to the supervisor.
• Verfiy 3PL billing reports (storage, handling, and transport charges) against system data.
• Prepare internal summaries for logistics cost tracking and customer billing.
• All adhoc duties assigned by Management.

Requirements and Qualifications

1. Related field in business administration, supply chain management, or its equivalent
2. 3+ years relevant experience in logistics and warehouse
3. Excellent communication and organizational skill.

JOB DESCRIPTION:

Manage the fulfillment of customers order within the Operations Team.

RESPONSIBILITIES:

· Review Daily Turn Around Time and On Time Delivery of all orders.

· Perform operational activities such as system transactions, initiating shipment of parts and controlling and monitoring all spare parts related activities and on-site Stocks.

· Coordinate with in-house Logistics, freight forwarders and customers to ensure parts is delivered on time.

· Review and approve quotations and raise invoices to existing customers.

· Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.

· To develop, manage and maintain strong relationship with Customers.

· Maintain basic competency working with integrated data systems, Microsoft Office, Power Point and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.

· Perform standby duties (AOG) on rotation basis.

REQUIREMENTS:

• Minimum Diploma in Business/Supply Chain Management/Aerospace Engineering or equivalent level qualifications.

• At least 2 years' experience in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).

• Knowledge of Aviation or Supply Chain management is a plus.

• Good interpersonal and organizational skills.

• Highly adaptable and willing to learn.

• Committed and have a positive work attitude.

• Proficiency with MS Office (word, excel, powerpoint).

• Willing to be rostered to be on standby and respond within stipulated time-frame upon activation (with standby and activation allowances payable).

Job Duties:

• Processing of Corporate Actions income and events for APAC region.
• Timely and accurate data entry for processing of all Incomes/Corporate events.
• Process corporate actions with a focus on Equity-Linked Notes (ELNs)
• Gather and validate event information from depositories, issuers, and paying agents
• Execute and monitor inbound/outbound client instructions within deadlines
• Process redemption proceeds and ensure accurate cash/securities settlement
• Reconcile discrepancies and resolve breaks in a timely manner
• Liaise with external counterparties for event clarification and reconciliation
• Respond to client queries via email, phone, and case management systems
• Ensure high service quality while minimizing operational risk
• Support additional tasks related to Corporate Actions as required

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Objective: 

Acts as the strategic interface between digital, process team and end-users to ensure operational excellence and performance by monitoring user efficiency, animating best practices, and driving process & tool continuous improvement.

Acts as the strategic interface between digital, process team, and end-users to ensure operational excellence and performance through monitoring user efficiency, animating best practices, and driving continuous improvement in processes and tools.

1st Responsibility: Ensure the right gestures of our users on a daily basis

• Communicate effectively with users: Disseminate Newsletters, priorities, alerts, memo sheets, and tool unavailability notifications (collaborating with digital teams for technical comms and Skills and BPO).
• Create, share, and improve best practices: Develop business cases and standard operating procedures to share knowledge.
• From business cases develop and share standard operating procedures 
• Monitor user gestures: proactively track usage patterns and launch action plans if deviations are detected.
• Animate best practice workshops via the network of skills owners and referents.
• Define, conduct, and debrief diagnoses on user gestures upon request or following an alert from digital or BPO

2nd Responsibility: Coordinate Process Improvements (Accompany Digital Teams)

• Provide standard responses, communication templates (tickets, bugs, tool outages), and guidance to technical support teams to ensure user queries are handled consistently.
• Guarantee that IT monitoring tools effectively alert on functional impacts, not just technical ones.
• Analyze Ticket Activity (Training & Process): I analyze the global ticket trends to identify gaps and collaborate with right stakeholders (Skills owner, BPO, PM etc) to provide corrective action (FAQ, Tips, Memo files) to reduce recurrent training issues. I am accountable of the global action plan follow up.
• Based on satisfaction surveys and user feedback (CLUB U), prioritize and propose actions to stabilize solutions, sensitizing technical teams on business impacts.
  

3rd Responsibility: Participate in the deployment of new solutions

• Review new solutions during the design phase to identify potential functional impacts (direct and cross-functional) along with my BPO
• Formulate functional GO/NO GO Criteria: Define functional criteria for launch validation to ensure reliable SUPPORT after GO LIVE
• Ensure users needed Write Process Documentation: Create memos, files, and tips during product development to prepare for launch.
• Act as the voice of the user to project teams after the deployment and stabilization phases
• (Optional) Participate in deployment training to master new processes and support them effectively.

4th Responsibility: Performance Monitoring & Efficiency

• Create, monitor, and animate indicators and dashboards relevant to user efficiency and supply processes to ensure seamless operations
• Collaborate with business stakeholders to analyze data, identify process inefficiencies or performance gaps, and propose concrete improvements.
  

Skills:

• SAP F&R, SAP AFO - knowledge and practical usage of tools
• At least 6+ year experience in Supply Chain - Distribution area
• Functional Management
• Change Management
• Continuous Improvement
• Digital product management
• Adaptability
• Collaboration & Cooperation
• Listening & Questioning
• Organization
• Problem-solving

By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (https://www.decathlon.sg/s/privacy-policy) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.

About the Company

A premier global financial institution committed to excellence.

About the Job

• Execute comprehensive reviews and enhancements of KYC profiles to align with internal and regulatory standards.

• Validate Source of Wealth (SoW) through rigorous document analysis and market intelligence.

• Evaluate risks associated with complex or opaque legal entities.

• Analyze historical transaction patterns to ensure alignment with risk profiles and detect irregularities.

• Resolve AML/CFT and Sanctions screening matches, including adverse media hits.

• Escalate emerging risk indicators or suspicious activities identified during the review process.

• Maintain precise and thorough documentation of all review justifications and outcomes.

• Meet strict deadlines while ensuring high-quality case completion.

• Assist in internal governance by providing periodic status reports.

Skills and Requirements

• Professional Expertise: Proven background in KYC/CDD within a private banking or trust environment.

• Technical Knowledge: Deep understanding of MAS 626 guidelines, enhanced due diligence, and Source of Wealth corroboration.

• Analytical Ability: Skilled at interpreting complex financial documents, such as property deeds and financial statements.

• Communication: Exceptional English proficiency (written and verbal); additional languages are beneficial.

• Core Competencies: Strong organizational skills, high integrity, and the ability to manage multiple priorities under pressure.

• Education: A recognized degree and a solid grasp of the private banking industry.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Job Summary

You will manage Japan employee benefits and leave administration, ensuring compliance with Japanese labor laws and internal policies. You will maintain accurate HRIS and vendor data and serve as the operational contact for benefits and leave vendors.

Responsibilities

• Administer Japan employee benefits programs including social insurance, dependent enrollment, retirement, and supplementary benefits to ensure compliance and operational efficiency
• Manage leave administration programs covering statutory leaves and complex, sensitive leave cases aligned with Japanese labor laws and company policies
• Maintain accurate and up-to-date employee data across HRIS and vendor systems to support benefits and leave operations
• Serve as the primary operational liaison with Japan benefits and leave vendors to coordinate service delivery and resolve issues
• Communicate effectively in Japanese with employees to facilitate benefits and leave administration processes

Required competencies and certifications

• Japanese language capability for effective communication with Japanese employees and stakeholders

Preferred competencies and qualifications

• Degree with minimum 1 year or diploma with 3 years of experience administering Japan benefits and leave programs

Other Information

• 1-year contract to permanent position
• 5-day workweek
• Candidates may forward resumes to vas@hrfactors.com.sg
• EA No:00C5393/Registration No: R1109317

About the Company

A premier global financial institution committed to excellence.

About the Job

• Execute comprehensive reviews and enhancements of KYC profiles to align with internal and regulatory standards.

• Validate Source of Wealth (SoW) through rigorous document analysis and market intelligence.

• Evaluate risks associated with complex or opaque legal entities.

• Analyze historical transaction patterns to ensure alignment with risk profiles and detect irregularities.

• Resolve AML/CFT and Sanctions screening matches, including adverse media hits.

• Escalate emerging risk indicators or suspicious activities identified during the review process.

• Maintain precise and thorough documentation of all review justifications and outcomes.

• Meet strict deadlines while ensuring high-quality case completion.

• Assist in internal governance by providing periodic status reports.

Skills and Requirements

• Professional Expertise: Proven background in KYC/CDD within a private banking or trust environment.

• Technical Knowledge: Deep understanding of MAS 626 guidelines, enhanced due diligence, and Source of Wealth corroboration.

• Analytical Ability: Skilled at interpreting complex financial documents, such as property deeds and financial statements.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Strong Business Analyst experience on complex technology initiatives in financial services or asset management.
• Solid understanding of Front Office trade lifecycle and L&R / compliance requirements.
• Proven experience translating business requirements into functional and technical specifications.
• Experience working with multiple vendors and complex system integrations.
• Strong analytical mindset, attention to detail, and ability to identify scope gaps and edge cases.