Warehouse & Order Planning Responsibilities
1. Order Planning
Inbound
Use system to create purchase/receiving orders (qty, batch, ETA)
Send arrival forecasts to warehouse
Update and post actual received quantities in system
Handle discrepancies (shortage, damage, incorrect items)
Outbound
Review and confirm store orders via system
Plan shipments and allocate inventory
Use system to create outbound orders
Issue shipping instructions to warehouse
Maintain accurate inventory records in system
Inventory Planning
Monitor stock in system (on-hand, in-transit, safety stock)
Analyze demand and forecast material requirements
Generate replenishment requests to head office
Track shipments and update in-transit inventory in system
Notify warehouse of incoming goods
2. Warehouse Operations
Inbound (Receiving)
Prepare for arrivals (space, equipment)
Verify items (SKU, quantity, condition, batch)
Record and report discrepancies with photos
Confirm received quantities and update system if required
Store goods in designated locations
Outbound (Shipping)
Pick and pack based on system instructions
Handover shipments to logistics
Inventory Control
Perform regular stock counts
Reconcile physical vs system inventory
Investigate and resolve discrepancies
3. Key Skills
Proficient in warehouse management systems (WMS) / ERP system operations
Strong inventory control and data accuracy awareness
Coordination between planning, warehouse, and stakeholders