Total 1,604 job vacancies in Singapore

IT Sales Manager 

5 Days per week

SG Office: Jurong East - Tradehub 21 [Travelling within SG is required]

Basic Salary: $4,000 - $5,500

Benefits: 14 Days AL + $500 Medical Benefits + Performance Bonus【No Comm, entitled to yearly bonus]

About the Role

1. Company is doing security system for airport, car park and checkpoint like car plate recognition system, vehicle screening system and surveillance system.
2. Hiring Sales Manager to join our regional sales team, responsible for crafting and executing strategic sales plans, working in a high-performing sales team, nurturing key client relationships, and uncovering new business opportunities.

Key Responsibilities

• Develop and execute strategic sales plans to meet or exceed targets.
• Cultivate and sustain strong client relationships by understanding their needs and offering customized solutions.
• Create compelling sales and marketing materials to support business development efforts.
• Monitor industry trends and competitor activity to identify growth opportunities.
• Deliver regular sales reports and forecasts to senior management.
• Represent the company in overseas business meetings, product presentations, and trade exhibitions.

Qualifications and Skills

• Bachelor's Degree or Diploma in Business, Marketing, or a related discipline.
• At least 5 years of experience in sales or marketing, preferably within the security, electronics, or IT sectors.
• Technical knowledge of IT and electronics is highly preferred. 

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

- 2 years contract (renewable/convertible)

- Up to $3,800

- Mon – Fri: 8.30am–6pm

- Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)

Job Responsibilities:

This position reports directly to Corporate Business Operations and is tasked with providing dependable, secure, and responsive IT helpdesk services. The IT Service Engineer is responsible for supporting end users, overseeing incident management and service requests, and ensuring the maintenance of IT assets in accordance with corporate policies and audit standards to facilitate efficient daily operations.

• ​Deliver Level 1 and Level 2 IT support for end-user devices, systems, and enterprise applications.
• Diagnose and resolve hardware, software, network, and access issues in compliance with SLA requirements.
• Log, monitor, and manage incidents and service requests efficiently.
• Utilize AI-driven tools to enhance productivity and optimize IT support workflows, promoting timely issue resolution and ongoing service enhancement.
• Conduct IT asset provisioning, tagging, registration, and disposal in accordance with organizational policies.
• Facilitate user onboarding and offboarding processes, including account setup and equipment management.
• Provide support for meeting rooms, collaboration platforms, and end-user productivity solutions.
• Escalate complex technical and security matters to appropriate teams when necessary.
• Develop and maintain SOPs, knowledge base documentation, and other support materials.
• Project and Ad Hoc Responsibilities: Supervise assigned IT projects and undertake additional IT-related duties as required.

Period:

• 2 years contract (renewable/convertible)
   

Location:

• Ang Mo Kio /Jurong East (shuttle service from Yio Chu Kang to Ang Mo Kio MRT)  

Working hours:

• Mon – Fri: 8.30am–6pm 

Salary:

• Up to $3,800

Job Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• One to three years of experience in IT Helpdesk, Desktop Support, or Service Desk positions.
• Familiarity with Windows operating systems, Microsoft 365, endpoint devices, and fundamental networking concepts.
• Excellent customer service, communication, and problem-solving abilities.
• Demonstrated organisational skills with the ability to manage multiple tasks efficiently.
• Proven capability in practising cybersecurity policies, including proficiency in key cybersecurity principles, vulnerability scanning, and system hardening methods.
• Exposure to ITIL methodologies, ISO 27001 standards, or audit-related environments is considered advantageous.
• Experience with or familiarity in AI development, participation in AI-related projects, or knowledge of AI technologies is highly regarded.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg 

Our client, a leading player in providing IT Services and IT Consulting. Due to business needs, they are now recruiting a Pre-Sales Consultant be part of their Team for ongoing transformation projects. They are located in the East - easily accessible.

Responsibilities of Pre-Sales Consultant:

• Manage the complete sales cycle for digital and IT solutions, from identifying opportunities through contract finalisation.
• Handle submissions for open market and government-related sales opportunities, including, tenders, and procurement portals.
• Create customised sales materials including solution proposals, costings, technical write-ups, and client presentation decks.
• Support clients as a solutions partner during the pre-sales phase by translating business objectives into workable technology solutions.
• Present and explain system capabilities via demos, prototypes, and solution showcases.
• Maintain strong account relationships, manage renewals and expansion opportunities, and address client concerns professionally.
• Review and validate the technical suitability of proposed solutions, including system architecture

Requirements:

• Min Diploma in a technology, business-technology, or digital-related discipline (e.g. IT, Computer Science, Information Systems, Business Analytics, Digital Media).
• Proven experience supporting IT tenders and digital transformation initiatives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

*Seeking for an IT Risk/Cyber Security talent who has minimum 3 years of experience handling Banking or Financial services IT Risk/ cyber security*

THE COMPANY
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. They seek an IT Risk/Cyber Security Senior Officer to be part of their team.

JOB RESPONSIBILITIES

• Handle IT system risk framework and assessment (Outsourcing, critical and system risk assessment)
• Deal with MAS vulnerability announcement, patch management and access control
• Ensure compliance to regulations (MAS etc)
• Recommend measures to close gap and improve existing processes
• Update IT policy and guidelines
• Participate in any adhoc IT project/enhancements
• Work closely with other business stakeholders etc.

JOB REQUIREMENTS

• Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
• Minimum 3 years of experience handling IT Risk/Cyber security in a bank or from Financial Institutions
• Solutions-oriented, friendly, helpful, resourceful and able to multitask

If you will like to explore this opportunity, please email your resume in Microsoft Word format to marie@resolutehunter.com

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please visit our website https://resolutehunter.com

EA Licence 18C9105
EA Reg R1105305

Responsibilities:

• Monitor, support, maintain, and document CIM systems.
• Design, develop, maintain, and improve CIM applications and components.
• Provide Level 2 and Level 3 support for production line operations.

Requirements:

• Degree in Computer Science/Computer Engineering, or equivalents. Diploma with relevant experience acceptable.
• Minimum 2 years of experience in CIM with High Automation, MES, and SECS/GEM.
• Proficient in basic SQL (Oracle) and Java.
• Experience with Tibco (TIB/RV) or high-tech manufacturing environments is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth and profitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricing strategies.
• Conduct market research, analyse trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships to support product adoption and maximize market reach.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in IT sector.  
• Knowledge in managing products, services, and technical solutions within IT or cybersecurity domains.  
• Strong analytical and problem-solving capabilities, complemented by effective leadership and excellent interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The IT Executive is responsible for managing and supporting the organisation’s IT infrastructure, including both hardware and software systems, to ensure smooth clinic operations. This role requires a hands-on individual who is comfortable troubleshooting end-user devices, maintaining systems, and supporting digital systems and platforms, while also contributing to IT projects and process improvements.

Key Responsibilities

·      Provide day-to-day IT support for hardware, software, and network issues across clinic operations.

·      Set up, configure, and maintain PCs, laptops, peripherals, and user accounts

·      Manage system access, email accounts, and permissions inaccordance with security policies

·      Perform software installations, system upgrades, and routine maintenance

·      Support and maintain clinic systems, basic servers, and network connectivity

·      Maintain accurate IT inventory records (hardware and software licenses)

·      Troubleshoot and resolve technical issues, escalating when necessary

·      Attend management meetings to gather requirements and provide IT support for operational needs

·      Develop and maintain IT SOPs, documentation, and user guides

·      Support graphic design, website updates and digital marketing platforms, including basic HTML and content updates, and dashboard management for marketing and operations.

·      Ensure compliance with cybersecurity, data security and healthcare IT standards

·      Participate in IT projects and continuous improvement initiatives.

· Maintain endpoint security, antivirus updates, and system patches

· · Maintain endpoint security, antivirus updates, and system patches

·    Ensure proper handling and protection of sensitive healthcare data  
Requirements

1.Diploma/Degree in IT, Computer Science, or related field with minimum 1 year of IT support experience in a hands-on environment

2. Strong working knowledge of Hardware: PC/laptop setup, troubleshooting, peripherals. Software: Windows OS, Microsoft Office, common business applications

3. Basic knowledge of Windows Server, networking, SQL, or scripting (e.g., Python, Java Script )

4. Familiarity with troubleshooting both end-user devices and system-level issues

5. Good problem-solving skills with the ability to work independently

6. Strong communication and interpersonal skillss

Key Responsibilities

• Drive new business development and manage existing client accounts within the IT solutions space.

• Engage corporate customers to understand business needs and recommend appropriate IT solutions (hardware, software, services).

• Prepare and deliver proposals, quotations, and presentations tailored to client requirements.

• Build and maintain strong relationships with customers, suppliers, and product vendors to support sales growth.

• Collaborate with technical teams to ensure client requirements are fully supported during solution design and delivery.

• Achieve sales targets through proactive prospecting, pipeline management, and closing opportunities.

Job Requirements

• At least 2 to 3 years of experience in IT sales or B2B account management, preferably in hardware, software, or IT services.

• Strong interest in engaging corporate customers and delivering client-focused solutions.

• Good understanding of IT products such as servers, storage, and software licenses and more.

• Excellent communication and interpersonal skills, with the ability to present confidently in both written and spoken English.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Scope of Work

IT Management

·        Provide end user support, hardware and softwareapplication troubleshooting, installation and configuration of workstation andother IT equipment

·        Evaluate, test and deploy all software andhardware upgrades to the desktop

·        Perform daily system monitoring, housekeeping,backup and maintenance of systems

·        Assist to maintain operational procedure,configuration, inventory control and IT procurement

Administrative

·        Assist in the maintenance and management of useraccount and administration

·        Liaison on hardware & software maintenance

·        Assist in updating IT documentation

Any other duties/ projects as assigned

Requirements

·        Minimum Professional Certificate / Diploma / ITE in ComputerScience or Information Technology or equivalent

·        Required Skill(s):knowledge of hardware and software, Ability to work well with people, ProblemSolving, Resourcefulness

·        Priorexperience in tech support, desktop support, or a similar role will be anadvantage

·        Good interpersonal skills

·        Able to multi-task and work independently

·        Able to start work immediately, an advantage

We are seeking a proactive and organized IT Admin to provide operational and administrative support to our IT department. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and is meticulous with documentation, tracking, and process improvement.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the IT team, including meeting scheduling, internal coordination, and documentation management.

• Track and follow up on IT service requests and incident reports to ensure timely resolution and closure.

• Prepare, consolidate, and maintain regular reports (weekly/monthly) for management review.

• Support small-group IT briefings or user readiness sessions (e.g., service request processes).

• Maintain and update IT asset inventory, including tagging, records, licenses, and warranties.

• Liaise with vendors, internal users, finance, and suppliers to resolve discrepancies related to purchase orders, delivery orders, and invoices.

• Review incident and service request data periodically to identify trends and propose service improvements.

• Coordinate IT hardware and software procurement, including sourcing, quotation comparison, negotiation support, and purchase tracking.

• Ensure compliance with IT documentation standards and internal procedures.

• Suggest improvements to SOPs and workflows to enhance operational efficiency.

Requirements

• Nitec or Diploma in Information Technology or a related discipline.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Well-organized, detail-oriented, and able to manage multiple tasks concurrently.

• Good communication and stakeholder management skills.

• Ability to work independently with minimal supervision.

• Prior experience in IT administration, IT support coordination, asset management, or procurement is an advantage.
  

Job Description:

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

Job requirements:

• Min Diploma or equivalent qualification in Information Technology, Computer Science, related field.
• Min 2 years of relevant experience preferred.
• Proficient in Microsoft Office applications and Windows operating systems.
• Basic understanding of TCP/IP, LAN technology, DNS, DHCP and network fundamentals.
• Hands-on experience or working knowledge of Synology NAS administration, including backup configuration and access management.
• Knowledge of Internet security and data privacy principles.
• Familiarity with hardware troubleshooting, cabling, and basic network devices is an advantage.
• Strong problem-solving, communication, and time-management skills.
• Proactive team player with the ability to work independently with minimal supervision
• 5 day work week

Role Summary

We are seeking a Staffing focused Project Manager with strong experience in resource augmentation, candidate sourcing coordination, and customer/vendor engagement. The role primarily supports staffing delivery, resource fulfilment, and customer commitments, with a strong focus on banking and financial services clients.

Key Responsibilities

• Manage staffing and resource augmentation engagements end to end.

• Understand customer requirements and translate them into staffing needs.

• Source, review, and shortlist candidate profiles with vendors and internal teams.

• Coordinate and participate in candidate discussions and interviews with customers.

• Ensure timely fulfilment of resources within agreed budgets and timelines.

• Act as the main point of contact for customers on staffing related matters.

• Work closely with sales and account teams to support business development and staffing pipelines.

• Track onboarding, replacement, and resource movement activities.

• Provide regular status updates and manage staffing related escalations.

Required Experience & Qualifications
• Immediate or short notice preferred

• Minimum 5 years of experience in Project Management or similar roles.
• Proven experience in staffing / resource augmentation is mandatory.
• Strong experience working closely with customers and vendors.
• University degree (IT, Engineering, or related discipline preferred).
• Good understanding of technology environments including:
o Java
o Oracle / databases
o Basic AI concepts / emerging technologies
• Strong communication, coordination, and interpersonal skills.

Added Advantage
• Prior experience working with banking or financial services clients.
• Good understanding of banking industry culture, operating models, governance, and delivery dynamics.
• Experience supporting staffing or delivery engagements in regulated environments will be highly beneficial.

Preferred Criteria
• Ability to join within a short notice period.
• Prior exposure to IT staffing for enterprise or financial institutions isa plus.

Executive, IT

You will provide support to the IT Department in overseeing the organization's information technology operations and other day-to-day tasks assigned by the IT Manager including activities and deliverables for IT projects and coordinating with vendors and staff.

Role and Responsibilities:

Your key role and responsibilities are:

* Support the day-to-day operation of various systems such as Donor Management System,

* Volunteer Management System, and Integrated Case Management System.

* Manage IT requirements for events, e.g. Charities Week.

* Support the implementation, enhancements, and changes to existing and new applications.

* Helpdesk support and troubleshooting for office IT, setup, and handle office computer/network/server issues.

* Support and manage other IT projects/tasks as assigned by the IT Manager.

* And any other projects or duties as assigned.

Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
  2+ years of relevant experience.

How to Apply   
Interested candidates are invited to submit their resume, along with a cover letter, to hr@caritas-singapore.org by 20 April 2026.  

Caritas Singapore is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals passionate about social impact and community service to apply.   

 Join us in our mission to serve and uplift the most vulnerable members of our community.   

IMPORTANT: We do not collect any of the following:  

(1) NRIC/FIN or any national identifiers.  

(2) Photo 

 (3) Date of birth  

(4) Age  

(5) Spouse/Family information  

Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.

Job Summary:
The IT Support Specialist is responsible for providing technical assistance andsupport for incoming queries and issues related to computer systems, software,and hardware. This role ensures smooth operation of IT services and quickresolution of technical problems to support business operations.

Key Responsibilities:

• Provide first-level support for hardware, software, and network issues via phone, email, or in-person.
• Install, configure, and maintain computer systems, laptops, printers, and other IT equipment.
• Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
• Maintain and update documentation of IT processes, systems, and troubleshooting steps.
• Assist in setting up new user accounts, email, and access permissions.
• Perform routine maintenance and upgrades of software and hardware.
• Escalate unresolved issues to senior IT staff or vendors when necessary.
• Monitor IT systems for performance, security, and potential issues.
• Provide guidance and training to end-users on best practices and IT policies.

Required Skills & Qualifications:

• Nitec, Diploma in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support or helpdesk roles.
• Knowledge of Windows, macOS, and/or Linux operating systems.
• Familiarity with networking concepts (LAN/WAN, TCP/IP, VPN).
• Knowledge of common business software (Microsoft Office, email clients, etc.).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Location: Changi Airport
Work Week: 5 Days
Salary Range: SGD 5,000 – 7,000

We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.

Key Responsibilities

Service Delivery & Quality

• Ensure IT and administrative services consistently meet SLA and quality benchmarks.
• Take ownership of escalations, major incidents, and service recovery, ensuring timely and effective resolution.
• Drive continuous improvement initiatives to elevate service standards.

Team Leadership & Development

• Lead and inspire the Service Desk team by managing resourcing, training, mentoring, and performance evaluation.
• Champion a customer-first culture, fostering accountability and service excellence.
• Play a key role in talent acquisition and building a strong, future-ready team.

Process & Tools Optimization

• Ensure effective utilization of the tools (e.g., ServiceNow) for seamless ticketing and workflow management.
• Keep documentation, workflows, and processes up-to-date and aligned with best practices.
• Identify and implement innovations to enhance service desk efficiency.

Stakeholder Engagement & Reporting

• Represent the service desk in regular cross-functional meetings.
• Deliver insightful weekly and monthly reports, providing actionable recommendations.
• Offer feedback to refine the IT Service Desk playbook and drive operational improvements.

Strategic Growth & Industry Best Practices

• Stay ahead of emerging industry trends and integrate relevant practices into operations.
• Align service delivery with ITIL frameworks and global service management standards.
• Support the development of long-term strategies to future-proof the service desk.

Qualifications & Skills

Education & Certifications

• Degree in Computer Science, Information Technology, or related fields.
• ITIL 3 Foundation certification.

Technical Skills

• Proficiency in end-user computing, M365, networking, and AV solutions.
• Strong hands-on experience with ESM tools (e.g., ServiceNow).

Experience

• At least 3 years of IT Service Desk management experience in a corporate environment.

Soft Skills

• Exceptional leadership, communication, and stakeholder management skills.
• Strong strategic thinking, multitasking, and time management abilities.
• A natural customer advocate with a passion for service excellence.

We are looking for a dedicated and diligent team player to join us as an IT Assistant for the following:

- Assist staff in troubleshooting matters

- Assist with Access Card activations / deactivations

- Assist in the issuance of laptop and desktop to all staff

- Assist with the purchase and stock take of all IT equipment

- Assist with all the documentation to keep track of IT equipment issuance

- Assist with the set up of any new IT equipment (eg: temperature scanner, thumb print scanner, etc)

- All other ad-hoc work

Requirements:

• Diploma/ Degree in IT or equivalent studies.
• Minimum 1 year of work experience as IT support
• Able to multi-task and work independently
• Awareness of Cybersecurity is an added advantage

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Responsibilities

Project Governance
- Ensure project compliance with the company's wider portfolio management decision-making structures and processes
- Provide regular project milestone reporting to management
- Ensure strict adherence to the Solution Delivery Process Guide (SDPG) and the organization's Policy and Operating Manuals
- Participate in the internal and external compliance audits when called upon (including the provision of audit request items, interviews, etc.)

Project Planning
- Define the scope of the project
- Create a detailed workplan which identifies and sequences the activities needed to successfully complete the project
- Determine the resources required to complete the project
- Develop a schedule for project completion
-Establish the objectives and measures upon which the project will be evaluated

Project Implementation
- Execute the project according to the project plan
- Perform document controlling duties for documents related to the project
- Monitor the progress of the project, keep updates and course-correct as necessary

Project Control
- Communicate with sponsors as outlined in project objectives
- Monitor and get approval for all budgeted project expenditures
- Monitor project expenses, cash flow projections and report actual cash flow and variance to senior management
- Manage all project funds according to established accounting policies and procedures

Stakeholder Management
- Plan and deliver stakeholder engagement activities to develop effective project working relationships
- Ensure that stakeholder needs and concerns are identified and met

Project Risk Management
- Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate
- Develop and implement solutions to overcome identified risks
 
Qualifications

• Bachelor's Degree or Equivalent Level
• Sound experience and understanding of straightforward procedures or systems

* This is a contract role till End Aug 2027*

Job Summary:
We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise IT environments. This role is the frontline of IT service excellence, ensuring seamless end-user experience, rapid incident resolution, and strict SLA performance.

Key Responsibilities

• Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
• Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
• Manage incident and service request tickets via ITSM tools with full documentation
• Perform user account administration in Active Directory and Azure AD
• Support onboarding, offboarding, and asset deployment activities
• Escalate complex technical issues to infrastructure and application teams
• Maintain strong communication with users on ticket status and resolution progress
• Ensure compliance with security, audit, and operational procedures
• Participate in shift rotation and standby support when required

Required Technical Skills

• Strong troubleshooting experience in Windows 10 and 11 environments
• Hands-on exposure to Microsoft 365, Outlook, Teams, and OneDrive
• Basic network knowledge including LAN, WAN, DNS, and VPN
• Familiarity with ITSM platforms such as ServiceNow, Remedy, or equivalent
• Basic knowledge of Active Directory and endpoint management tools
• Experience supporting hardware, printers, and mobile devices

Qualifications and Experience

• Diploma or Degree in Information Technology or related discipline
• Minimum 1 to 3 years of service desk or IT support experience
• Fresh graduates with strong technical aptitude are welcome to apply

Core Competencies

• Strong customer service and communication skills
• High sense of ownership and accountability
• Ability to thrive in fast-paced support environments
• Structured problem solving and documentation discipline
• Team-oriented with strong learning agility

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Worked on larger system e.g. have testing experience of front end application and back end application along with API testing.
• Worked independently or with a team to create test cases of end 2 end system.
• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients’ business requirements.
• Develop and maintain documentation on business in put and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Coordinate with development team and support team to analyse and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.

IT Security Manager  

Job Description

• Monitoring & closure of technology compliance matters
• Conduct gap analysis to ensure compliance with MAS and internal security group guidelines on various new technologies and latest updates issued by MAS and propose mitigating controls
• Perform technology risk & control assessments on internal processes and controls, e-banking controls, etc to ensure in compliance with the MAS guidelines and supervisory policies and internal group guidelines
• Engage with Information Security teams in Head Office for better and quick resolution of audit gaps or incidents
• Conduct risk assessment and due diligence in relation to new products/ services and outsourced activities
• Manage local IT BCP, application and infrastructure resilience and DR capabilities.
• Other responsibilities and activities as advised by the line manager

Requirements:

• With at least two years' relevant banking experience in technology risk management, information security, cyber security consultancy or IT Audit field
• Familiar with technology risk and cyber security regulatory requirements, including but not limited to those defined by MAS
• Cybersecurity certification such as CISSP, CRISC, CISA, CISM, etc. is prefered

In this role, you will have the unique opportunity to engage in technical support and troubleshoot any hardware and software problems related to server, in-house ERP system and storage devices.

Responsibilities

• Managing and monitoring all installed IT systems and infrastructure

• Support all IT related projects such as in-house ERP system maintenance and integration.

• Implement security, back up and redundancy strategies to maintain data safety

• Write custom scripts to reduce the need for human intervention.

• Software Development Fundamentals & Process

• Analyzing information, General programming skills, Software debugging, documentation & testing.

• Liaise with vendors and other IT personnel for problem resolution.

Requirements

• Diploma in IT or Computer Science related discipline

• Capable of multi-tasking, Network skills, Server management & Desktop support skills

• Working knowledge of C#/ WPF / .NET / MSSQL

• Strong problem solving/ troubleshooting skills.

• Possess good communication and interpersonal skills with the ability to work well in a team.

5 day work week : Monday to Friday

Location : Changi Airport

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with the Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.