Total 13,666 job vacancies in Singapore

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Location: The work location will be at MOE schools in either the North or East region

5 days working

Requirements:

• At least 10 years and above of relevant working experiences in a supervisory role.

• 3 years of experience providing IFM services

• SIFMA Certified FM Expert (CFME) (Tier 3) certification or higher

Job Summary:

• Oversee daily facilities operations and maintenance activities across assigned sites, ensuring building services and M&E systems remain operational, safe, and compliant.

• Plan, coordinate, and monitor preventive, corrective, cyclical, and ad-hoc maintenance works while ensuring service delivery meets contractual KPIs and quality standards.

• Act as the key liaison with clients, authorities, consultants, contractors, and service providers, addressing operational issues and maintaining strong stakeholder relationships.

• Supervise FM Executives, technicians, subcontractors, and vendors, ensuring compliance with safety, statutory, and contractual requirements.

• Monitor contractor performance, fault rectification, incident response, and service recovery to ensure operational efficiency.

• Prepare and review operational reports, maintenance records, KPI reports, quotations, procurement requests, and related documentation.

• Support improvement initiatives, upgrading projects, digitalisation efforts, sustainability programmes, and energy-saving initiatives.

• Ensure compliance with workplace safety, fire safety, environmental regulations, and company policies.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

NGUYEN THI DOAN | R23116355

RRecruiter Pte. Ltd. | 18C9514

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing bothpersonal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our leadership team, you can look forward to career development, professional training, a friendly and collaborative culture and a competitive compensation package.

Responsibilities

• Underwrite Non-Marine (Property, Construction, Energy, Engineering and Liability) insurance policies/covers for large and complex commercial risks in Singapore and other Middle East/APAC territories
• Manage ongoing insurance broker relations and expectations in relation to underwriting, co-ordinating and ensuring the flow of relevant and timely information and communication between internal functions and external parties
• Contribute to managing and developing an agreed portfolio of accounts, negotiate with brokers/customers to achieve favourable terms for the Company
• Underwrite allocated cases in line with the agreed processes with the necessary senior direction and support; underwrite risks in accordance with the Company’s capacity and risk appetite
• Review relevant classes of proposals (case by case) and making balanced and well-reasoned recommendation for acceptance of each case above one's authority
• Provide error-free documentation to brokers/customers
• Ensure transactions are processed within the agreed timeframe; supervise and guide the allocated processing team to ensure timely and accurate recording of transactions
• Ensure compliance with all laws, regulations, and guidelines, including internal policies, rules and procedures
• Develop own skills/knowledge in the functional area with the aim of enhancing the quality of work and achievement of KPIs

Requirements

• At least 10 years' re/insurance underwriting experience in large/complex commercial risks segment; specific experience in the Middle East and/or APAC region is an added bonus
• SCI qualification/Membership of Chartered Insurance Institute (UK) or equivalent; a Degree in engineering or a related technical discipline will be ideal
• Compensation and job title will be commensurate with the candidate’s experience level; salary range stated in this job posting is meant as a guide only
• Knowledge/understanding of the risks underwritten in corporate/commercial segment
• Knowledge of commercial insurance underwriting process and market practices
• Understanding of reinsurance concept and practices
• Experience of conducting risk surveys
• Ability to understand/ interpret insurance conditions, clauses and warranties
• Ability to identify, analyse and interpret data, statistics and information for evidence-based decision-making

We regret that only shortlisted candidates will be contacted. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer <DPO@msfirstcapital.com.sg> for more information on the retention and disposal of your personal data.

• Responsible for managing month-end closing activities including property tax, depreciation, and investment-related entries while ensuring accuracy of financial records and compliance to relevant accounting standards. 
• Handles asset matters including minor assets tracking, stocktake, disposal schedules and capital expenditure reporting. 
• Prepares and submits regular financial reports including GST returns, variance analysis, Department of Statistics. 
• Support the review of policies, system changes and FRS applications
• Involve in financial analysis and prepare management presentation
• Liaise with external auditors on annual financial audit for relevant scope. 

Requirements:

• Degree holder in a relevant discipline
• Minimum 2 years of relevant working experience
• Positive attitude with strong interpersonal skills
• Good command of written and spoken English

About Us 

At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

Role Purpose

NESST’s mandate extends beyond the delivery of its own programmes to shaping the wellbeing of migrant workers and influencing the practices of the wider industry. The Business & Partnership role is the engine of NESST’s growth — building the revenue, business and strategic relationships that sustain and expand its work and extend its reach across the industry.

This is a growth, business development and relationship leadership role. The team sets and drives NESST’s business development strategy, leads from the front to win new business and partners, and holds NESST’s most important external relationships.

Key Responsibilities

1.  Business growth and revenue strategy

•      Own NESST’s business growth strategy and revenue targets, and lead their delivery from the front.

•      Diversify and strengthen NESST’s income base, identifying and opening new markets, channels and commercial opportunities.

•      Translate growth ambitions into clear plans, pipelines and measurable targets for the division.

2.  Sales and business development

•      Build, qualify and convert a healthy pipeline of new business and partnership opportunities.

•      Develop compelling value propositions and pitches; lead negotiations through to close.

•      Drive the full sales cycle from prospecting to deal closure, and grow the value of existing accounts over time.

3.  Relationship building and partnerships

•      Cultivate, win and grow strategic relationships with partners and clients across corporate, non-profit and government sectors.

•      Serve as NESST’s senior relationship-holder for its most significant partners, deepening engagement and renewing support for the long term.

•      Build coalitions that extend NESST’s reach and influence across a wider community of like-minded organisations.

4.  Team leadership and capability

•      Lead, coach and resource the Business Development team, Partnership Lead and supporting staff, and build a high-performing commercial team.

•      Set standards, ways of working and pipeline disciplines; develop capability and succession within a lean team.

5.  Stakeholder engagement and representation

•      Be a confident, credible external and public-facing representative of NESST with partners, clients and industry.

•      Engage the CEO, Board and MOM on growth strategy, opportunities, performance and outcomes.

•      Bring market intelligence and insight to bear on NESST’s positioning and growth priorities.

6.  Integrity and stewardship

•      Pursue growth consistent with NESST’s mission, values and public standing, and in line with NESST’s governance policies and internal controls.

•      Maintain the trust and reputation of NESST in all external dealings, and manage relationships free of real or perceived conflicts of interest.

Requirements

Qualifications and experience

•      A relevant degree, with min 5 years in business development, sales, commercial or partnership roles, including experience in leading a team or function.

•      A strong, demonstrable track record of revenue growth and of winning, negotiating and closing significant deals or partnerships.

•      An established network across relevant sectors, and experience growing income in a mission-driven, public-interest or commercial setting.

Attributes

•      Entrepreneurial, results-driven and self-starting — a hunter who builds relationships and gets deals done.

•      An outstanding communicator, negotiator and networker, credible from the shop floor to the boardroom.

•      Commercially astute, with the judgement to grow revenue while protecting NESST’s mission and standing.

•      A motivating leader able to build and drive ahigh-performing team.

Job Responsibities:

• Manage end-to-end project delivery for WSG and Government/SME projects in accordance with contractual obligations and/or tender requirements.
• Develop and maintain detailed project plans, schedules, and resource plans covering kick off meeting deployment, SIT, UAT, and handover to day 2 phases in accordance to requirements
• Coordinate cross-functional teams (engineering, opco, contractors, and partners) to meet project milestones and delivery timeline
• Track progress against baseline schedules/ Gantt Chart and proactively manage dependencies and constraints.
• Identify project risks and implement mitigation plans to minimise impact to cost, scope, and schedule.
• Coordinate and manage vendors and contractors to ensure delivery meets quality, safety, and contractual requirements.
• Prepare the run book to ensure smooth transition to Day 2 or maintenance phase
• Provide weekly/ad hoc project status updates, dashboards, and milestone reports for stakeholders
• Manage contractors during installation of services to ensure the installation works are completed well within stipulated timelines and comply with pre-determined technical specifications and ensure contractors compliance with site safety requirements, including PPE, permits, and site access protocols.
• Any Ad-hoc task assigned

SDM

• Oversee end-to-end service delivery for assigned projects, ensuring services are delivered in accordance with contract terms, KPIs, and SLAs.
• Manage project issues, escalations, and root cause analysis in a structured and auditable manner and maintain strong working relationships with stakeholders
• Control scope changes through formal change requests, impact assessments, and approvals
• Maintain accurate project cadence documentation including meeting minutes, risk logs, issue logs, and change records on weekly/monthly basis
• Prepare documentation for audits, inspections, and governance reviews.
• Ensure deliverables meet acceptance criteria prior to take over to support service delivery.
• Recommend improvements to project delivery processes, tools, and templates.
• Monitor service performance and implement corrective actions to address service gaps or operational risks.
• Any Ad-hoc task assigned

Job Requirements

• Degree in Computing Science/Engineering, Information Technology/Business
• PMP certification would be an added advantage
• Minimum 4 years of project management experience
• Good knowledge of cabling infrastructure, internet networks, routers and switches
• Excellent interpersonal, presentation and project management skills
• Able to work independently with minimal supervision

• Responsible for managing month-end closing activities including property tax, depreciation, and investment-related entries while ensuring accuracy of financial records and compliance to relevant accounting standards. 
• Handles asset matters including minor assets tracking, stocktake, disposal schedules and capital expenditure reporting. 
• Prepares and submits regular financial reports including GST returns, variance analysis, Department of Statistics. 
• Support the review of policies, system changes and FRS applications
• Involve in financial analysis and prepare management presentation
• Liaise with external auditors on annual financial audit for relevant scope. 

Requirements:

• Degree in Accounting, Finance, or related field
• Minimum 2 years of relevant working experience
• Positive attitude with strong interpersonal skills
• Good command of written and spoken English

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

Job Description

The Manager, Risk & Compliance is a new role at Hafnia, to be based in Singapore or Copenhagen and part of the Governance, Risk & Compliance pillar within the Executive Projects, Compliance & ESG team. The team works closely with Hafnia's Leadership Group across three pillars to enable strategic execution, safeguard the organization through robust governance and risk oversight, and embed sustainability across the business.

The role reports to the Senior Manager, Head of Governance, Risk & Compliance. During an initial transition period, the role will report directly to the Head of Executive Projects, Compliance & ESG.

This position will play a critical role in operating Hafnia's risk management framework and Corporate Compliance Program, driving compliance efforts and managing enterprise risks. It involves guiding departments and maintaining oversight on compliance with all applicable laws and regulations, including but not limited to sanctions, anti-corruption, anti-trust, anti-money laundering, GDPR, and business ethics. A key focus is building a strong culture of integrity and adherence to regulatory and risk standards across the organization.

Key Responsibilities will include:

Risk management framework

• Operationalize and continuously improve Hafnia's enterprise risk management framework
• Conduct risk assessments and risk reviews with business owners across functions
• Maintain Hafnia's risk register and relevant documentation
• Work with business owners to develop risk mitigation strategies and contingency plans

Regulatory compliance and governance for corporate office

• Develop, implement and regularly review our compliance policies
• Keep up to date on regulatory developments to ensure the business remains complaint
• Assess effectiveness of the Compliance Program and adapt it to regulatory developments and emerging risks
• Coordinate regularly with the legal team and HSEQ department on compliance matters
• Represent Hafnia and develop its engagement within the Maritime Anti-Corruption Network (MACN) and other industry forums.
• Provide continuous recommendations for the development of the compliance program
• Perform counterparty sanctions screening and assist with KYC process
• Manage the network of compliance systems and guide business users

Forward Freight Agreement (FFA) governance

• Oversee the governance and compliance framework for Hafnia's FFA activities
• Maintain FFA-related controls, policies and documentation
• Coordinate with Commercial and Finance teams to ensure consistent FFA compliance and reporting

Corporate ethics and integrity

• Champion a culture of compliance and ethical decision-making across the organization
• Monitor adherence to our policies and procedures
• Develop compliance training programs and conduct mandatory training and awareness sessions, partnering with the Executive Projects team on rollout and change management
• Manage our whistleblower program and protection mechanisms
• Advise on internal investigations and corrective actions in case of violations

Reporting and auditor coordination

• Manage internal and external audit inquiries relating to Enterprise Risk Management and compliance activities
• Maintain documentation related to compliance and enterprise risk management
• Ensure timely reporting and resolution to inquiries or audits
• Report top risks to leadership and the Audit Committee on a regular cycle

Cross-functional collaboration

• Work with the Executive Projects team on policy implementation and change management initiatives
• Coordinate with the ESG team on governance frameworks, ESG risk integration and assurance alignment
• Work across Legal, HSEQ, Internal Audit and Commercial functions on shared risk and compliance topics

Crisis management and incident response

• Develop and implement crisis response strategies for compliance and risk-related incidents

Qualifications

• Bachelor's degree in Business, Law, Finance, or a related field
• Minimum 4 years of experience working in shipping, compliance and/or risk management, preferably within an in-house team and in a global context. Legal experience is a plus.

Requirements

• Strong knowledge of global regulatory requirements and industry/maritime best practices
• Clear grasp and understanding of key global anti-bribery, anti-trust, GDPR and trade sanctions frameworks
• Experience with enterprise risk management frameworks and methodologies
• Keen interest in maritime compliance and company governance structures
• Focus on details, with excellent analytical, problem-solving and communication skills
• Ability to work independently and to engage with cross-functional teams
• Ability to work under pressure and manage multiple priorities
• Relevant certifications (e.g., risk management, compliance) are a plus

Job Summary

Lead project planning and execution to deliver quality outcomes on time while managing budgets, safety compliance, and client relations. Drive tender processes, contract management, and company initiatives to secure new jobs and foster team development.

Responsibilities

• Plan and execute projects to meet or exceed quality and timeframe performance indicators
• Ensure project compliance with safety policies and redesign workflows to mitigate risks
• Serve as main liaison between project teams, clients, consultants, and authorities
• Assess staffing needs and allocate resources effectively across project phases
• Manage project budgets to achieve and surpass target profit margins
• Implement contract and claim management to increase contractual margins and protect company liability
• Independently formulate awards strategies to support business growth
• Lead tender processes and provide technical inputs to secure new contracts
• Champion company initiatives in technology adoption, innovation, and pre-casting
• Identify and develop potential staff for succession planning

Preferred competencies and qualifications

• Experience working on A&A, NRP, and R&R projects
• Experience liaising with Town Council and other authorities
• Demonstrated leadership and organizational skills in project environments
• Ability to work independently with a hands-on approach
• Proficiency in Master Programme, Microsoft Word, PowerPoint, and Excel

Other Information

Benefits:

• Health insurance
• Professional development

• Job Type: Full-time

[Job ID: 1059795] 
 

Job Summary:

Lead branch-level sales by delivering personalised wealth solutions and strengthening long-term client relationships in a dynamic banking environment.

Responsibilities:

• Conduct comprehensive financial needs analysis and client profiling to identify investment objectives.
• Build and maintain strong client relationships through regular portfolio reviews, market insights, and trend updates.
• Recommend and promote a broad suite of banking and treasury products, including structured notes, leveraged FX solutions, and corporate or sovereign bonds.
• Design and implement customised wealth management strategies covering bancassurance, lending solutions, and investment products.

Requirements:

• At least 1 year of sales experience in banking or wealth management.
• Diploma or Degree in any discipline from a recognised institution.
• Strong communication and interpersonal skills to effectively engage and manage client relationships.
• Results-oriented, proactive, and self-motivated with a strong drive to achieve sales targets.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. 
 
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/ 
 

EA Personnel Name: Tung Chi Jun (Deng Zijun) 
EA Personnel Reg. no.: R25157470 
EA License no.: 07C5771

An established regional bank is seeking an Assistant Relationship Manager to support its Corporate Banking team in managing and growing corporate client relationships.

Key Responsibilities

• Support Relationship Managers in client servicing, account management, and business development activities.
• Coordinate client onboarding, KYC reviews, account maintenance, and regulatory documentation requirements.
• Assist in monitoring loan and trade transactions, preparing facility documentation, and ensuring timely execution of client requests.
• Participate in client meetings, business calls, and site visits while supporting the pursuit of new business opportunities.
• Prepare management reports, client presentations, and internal submissions.
• Serve as a key liaison between clients and internal stakeholders to ensure efficient delivery of banking solutions, including cash management, trade finance, and digital banking services.
• Handle day-to-day client enquiries and support internet banking implementation and maintenance.

Requirements

• Degree holder with at least 3 years of relevant corporate banking experience in an Assistant Relationship Manager or similar client-facing support role.
• Exposure to transaction banking products such as cash management, liquidity solutions, and trade finance will be advantageous.
• Familiarity with KYC, client onboarding, and regulatory requirements within the banking sector.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, stakeholder management, and client servicing capabilities.

JF
Reg. No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

MMANAGER ( FULL TIME )

ABLE TO SERVE BOTH MALE AND FEMALE CLIENTS

CUSTOMERS SERVICE ORIENTATED, SALES DRIVEN AND TAGET ORIENTED PERSON

A TEAM PLAYER WITH GOOD COMMUNICATION AND INTERPERSONAL SKILL

RESPONSIBLE PREPARING THE NECESSARY TREATMENT PRODUCTS, STOCKS REPLENISHMENT, TOWELS

SUPPLY, ETC

BASIC + COMMISSION

AT LEAST 1 YEAR OF EXPERIENCE

STRONG COMMUNICATIONS AND INTERPERSONAL SKILLS WITH ALL LEVEL PEOPLE

WELL-GROOMEDANAGER ( FULL TIME )

We're looking for a hands-on Operations Manager to run our day-to-day service operations — leading the technician team, keeping jobs on schedule, holding service quality high, and keeping customers happy. You'll be the person who makes sure every job gets done well, on time, and that the team keeps improving.

What you'll do

• Lead the technician team — daily job allocation, dispatch, and scheduling so every booking is covered efficiently.
• Recruit, train and develop technicians, including fresh/inexperienced hires — set up onboarding, shadowing, SOPs and skills checklists so new staff get productive fast.
• Own service quality and safety — set standards, do spot-checks, handle escalations and customer complaints, and make sure work is safe and done right.
• Manage tools, parts and inventory — track stock, coordinate suppliers, and make sure technicians have what they need.
• Track performance — monitor jobs completed, response time, customer ratings, costs and revenue; report to the founder and act on the numbers.
• Coordinate bookings and customer service — work with the front-end/booking side so scheduling runs smoothly and customers are kept informed.
• Handle workforce admin — support work-permit / levy / MOM-related processes for foreign-worker technicians and ensure compliance.
• Improve and grow — find ways to make operations more efficient and support the company's growth.

What we're looking for

• Experience in operations, service or team management — ideally home services, facilities, trades, F&B ops, or similar fast-moving, people-heavy work.
• Strong people-management skills — able to lead, motivate and discipline a technician team, including foreign workers.
• Organised and calm under pressure — good at scheduling, prioritising, and solving problems on the fly.
• Customer-focused with clear communication.
• Comfortable with everyday tools — scheduling apps, spreadsheets, WhatsApp-based ops.

Nice to have

• Technical understanding of aircon / electrical / plumbing work.
• Bilingual (to communicate with foreign-worker technicians).
• Familiarity with MOM work-permit / levy processes.
• Class 3 driving licence.

Managers ensure that their assigned department, store, or district is well staffed and provisioned, adheres to quality and service standards, increases revenue and market share, and helps the business accomplish its goals. They hire and train employees, help develop and implement business strategies, and perform a variety of other tasks to ensure the business is thriving.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Who we are

Diot-Siaci Asia is an insurance broker specializing in advisory and placement of protection solutions to a growing demand in the Singaporean and South-East Asia across personal, corporate and specialty lines.  

Established in Singapore since 2009, Diot-Siaci Asia is a branch of the Diot-Siaci Group, a leading European broker headquartered out of France operating in 72 cities around Europe, Africa, The Middle East and Asia. The Group counts 7,000 colleagues worldwide and manages over €10 billion in premium placed.

From its early days as an award-winning international health insurance specialist, Diot-Siaci Asia has evolved into a boutique broker with strong technical expertise and placement abilities across all major lines of insurance business, with an ever-present concern of improving our reach and capabilities along the way. With the support of an ambitious group that will keep growing both organically and through acquisitions, the company is now entering a new phase of development and expansion and is looking for skilled professionals to reinforce the current team.

What we offer

• A competitive salary package with performance-based incentives
• Wide growth perspectives in Singapore and beyond
• Opportunities for career development and training
• Comprehensive benefits coverage
• Wellness programmes

Who we are looking for

We are seeking motivated and client-focused professionals to join our growing Private Clients team.

We have opportunities for both early-career candidates looking to build a successful career in insurance broking and experienced Relationship Manager seeking to take the next step into a Team Lead role, with responsibility for mentoring, developing and leading a small team.

In these roles, you will be responsible for generating new business opportunities, converting leads, managing a portfolio of renewal clients and building long-term client relationships to drive portfolio growth and retention.

You enjoy working with people and thrive in a client-facing environment. You take a consultative approach to understanding clients' needs, challenges, and priorities and are committed to delivering tailored insurance solutions and exceptional client service.

This is an excellent opportunity to join a growing business, build meaningful client relationships and make a tangible impact. Compensation will be competitive and commensurate with your qualifications, skills and relevant experience.

Key Responsibilities

• Actively generate new business opportunities through referrals, networking and outreach to achieve individual sales targets and KPIs
• Conduct face-to-face client meetings and build a strong sales pipeline to grow your portfolio
• Convert inbound and outbound leads into new clients
• Act as a brand ambassador for Diot-Siaci Asia
• Manage and develop a portfolio of individual/private clients
• Build and maintain long-term client relationships through regular engagement
• Manage policy/contract renewals to ensure strong client retention
• Identify cross-selling and up-selling opportunities within your portfolio
• Provide tailored advice and solutions based on clients’ needs
• Ensure timely follow-up on client inquiries and service requests
• Maintain accurate and up-to-date records of client interactions and sales activities
• Collaborate with internal teams to ensure smooth onboarding and service delivery
• Support operational and administrative tasks, including preparation of proposals, renewal documentation, and client reports
• Participate in ad-hoc projects and initiatives as assigned by the Company

Additional Responsibilities for Team Lead

• Lead, guide and support a team of Relationship Managers on sales activities, client engagement and business development strategies.
• Monitor team’s pipeline and sales activity to achieve individual and team performance objectives
• Work closely with management to drive business growth, improve processes and support strategic initiatives.

Requirements

• Diploma or Degree in any discipline.
• Experience in insurance, financial services, sales, or a client advisory role is preferred.  Fresh graduates, as well as candidates from customer-facing industries such as hospitality, healthcare, airline cabin crew, luxury retail, and F&B, are encouraged to apply.
• Strong communication, interpersonal, networking, and relationship-building skills.
• Confident, client-focused, and able to build rapport and long-term relationships.
• Well-organized, proactive, and able to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• CGI, BCP, PGI, HI, CM-LIP (M9 & M9A), andM5/RES5 certifications are advantageous but not mandatory. Sponsorship for relevant certification examinations may be provided for suitable candidates.
• Must be legally authorized to work in Singapore and not require work pass sponsorship.
• For the Team Lead position - you will have prior people & team management experience who can mentor, develop and lead a small team while continuing to build and manage client relationships.

We look forward to receiving your application. Please note that priority will be given to candidates who meet the stated requirements.

Company Overview

Mega Scoop Pte Ltd is the holding company for Baskin Robbins in Singapore. Baskin Robbins is the world's biggest and favorite ice cream chain.

Job Summary

Lead outlets effectively to meet performance targets. Address issues promptly and effectively and ensure manpower needs are managed.

Responsibilities

• Lead assigned outlets to achieve clear performance targets through effective management and leadership.
• Prepare and analyze daily, weekly, and monthly performance reports focusing on sales and food safety to identify issues and implement corrective actions.
• Verify daily sales bank-in reports to ensure timely and accurate banking of takings.
• Resolve sales and operational issues promptly to maintain smooth outlet operations.
• Collaborate with support functions to address manpower, logistics, finance, and administrative challenges.
• Conduct Reviews of Operations Risks (ROR) on food safety, SOPs, product quality, and health risks to ensure compliance with required standards.
• Manage customer complaints by investigating issues and implementing effective solutions to prevent recurrence.
• Verify outlet requisitions including stock take reports, petty cash, claims, payroll, and part-time hiring to ensure accuracy and compliance.
• Provide operational support by allocating skills, manpower, and stocks during functions or business opportunities to maximize company topline achievement.
• Plan, organize, and execute employee engagement initiatives across multiple outlets to foster positive work culture, enhance staff morale, and improve retention.
• Perform additional duties and ad hoc tasks as assigned by superiors.

Preferred competencies and qualifications

• Ability to set clear direction and goals for teams to drive performance.
• Hands-on operational experience in local or international foodservice industries.
• Proven track record in delivering Key Result Areas (KRAs).
• Effective communication skills to interact with stakeholders at all levels.
• Ability to coach and motivate team members to improve performance.
• Passionate and results-driven mindset aligned with corporate objectives.
• Strong numerical aptitude to analyze and interpret data.
• Creative thinking to develop innovative solutions.
• Experience managing multiple units simultaneously.
• Understanding of service expectations in the foodservice industry.
• Demonstrated leadership skills to guide and inspire teams.

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

About the Role

We are seeking an experienced and organized Project Manager to lead cross-functional projects from initiation to delivery. The ideal candidate will be responsible for planning, coordinating, and managing resources to ensure projects are completed on time, within scope, and within budget while meeting business objectives.

Key Responsibilities

• Define project scope, goals, timelines, and deliverables
• Develop and manage detailed project plans and schedules
• Coordinate cross-functional teams including Product, Engineering, Design, QA, and Business stakeholders
• Monitor project progress and proactively manage risks, issues, and dependencies
• Facilitate project meetings, status updates, and stakeholder communications
• Ensure projects are delivered on time, within budget, and aligned with quality standards
• Track project performance using appropriate tools and methodologies
• Manage changes to project scope, schedule, and costs
• Support Agile/Scrum ceremonies where applicable
• Prepare project documentation, reports, and presentations for management
• Drive continuous improvement in project management processes and team collaboration

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or related field
• 5+ years of experience in Project Management or related role
• Strong leadership, communication, and organizational skills
• Experience managing cross-functional teams and multiple projects simultaneously
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Proficiency in project management tools such as Jira, Trello, Asana, MS Project, or similar
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced environment

Preferred Qualifications

• PMP, PMI-ACP, Scrum Master, or related certification
• Experience managing software development or digital transformation projects
• Understanding of SDLC and product development lifecycle
• Experience working with remote or international teams
• Knowledge of budgeting and resource planning

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

JOB SUMMARY

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

To lead, manage, and oversee all construction activities on-site, ensuring that the project is executed safely, on schedule, within budget, and in accordance with design specifications, quality standards, and client requirements.

Responsibilities

Business Development & Coordination with the Business Development Department

· Liaise with clients and look for new opportunities, then give feedback to BDD for follow-up.

· An opportunity for other discipline services to clients to explain and brief about value-added service to clients to supply if any.

Proposal preparation and coordination with the proposal team.

· Feedback lesson learnt from previews project to tender team for future cost estimation.

· Leading the project (VO) proposal preparation in the project.

· Tack over the project after award, initial on the project handover from the proposal team.

· Advise and evaluate the cost optimisation to the engineering team if any engineering issues at the site.

· Provide recommendations on the constructability/Engineering optimization.

· Follow up on the material selection and technical.

Client Management & coordination.

· Attending all client meetings regularly.

· Operational problems and minimize delay.

· Coordinate with the client’s team to address any construction and commercial issues at the site.

· Understanding client needs and working closely with the client to address potential issues.

· Attending the daily coordination meeting with inter-discipline leaders for smooth execution of work.

Construction Planning Execution and QS Management.

· Allocate capital and human resources to productivity. Supervise and implement project expenses, other assets and recourse within budget.

· Review and monitor the construction activity schedule including the analysis of costs, progress and other productivity data (3S, 5M)

· Set the project PI before starting the work for major activities, collect the actual data for analysis and adjust the work to achieve a more effective project set PI. Follow up with QS for any variation order (VO) proposal submission until the client approves.

· Assign the DWI to the individual supervisors and ensure that the DWI has been reported every day before closing the daily activities.

· Lead and control the workman to carry out tasks for the E&I - installation works.

· Building a sense of teamwork and commitment by leading in a manner that encourages and values each person’s uniqueness.

· Implement and execute new work methods in E&I-relevant works. Review with IFC quantity & price schedule periodically with the QS team.

• To increase subscription revenue, find new markets, accounts, and market niches.
• Follow up with incoming leads and use outreach to proactively create new opportunities.
• Create and deliver presentations, discussions, and sales proposals.
• Work together with local and international sales teams to coordinate projects and exchange best practices.
• Contribute to reporting and sales insights while keeping correct CRM data.
• Maintain a high level of customer satisfaction and always present the business in a professional manner.
• Find and seize new business possibilities to increase corporate subscriptions.
• Promote and market the whole publication portfolio in all pertinent businesses.
• Sustain and grow ties with current corporate clients, including renewals and upselling.
• Oversee your own pipeline and meet monthly KPIs and sales goals.
• Establish trusting connections with decision-makers and have a thorough grasp of client demands.
• Promote the company's goods as value-driven solutions for businesses and professionals.

Requirements:

• Experience in customer-facing positions, account management, or B2B sales
• A track record of establishing connections and closing agreements
• Strong business acumen and the capacity to spot expansion prospects
• A customer-focused strategy that emphasizes long-term value
• Outstanding communication abilities and the capacity to interact with people at all levels and in many industries
• Knowledge of CRM systems

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

Job Description:

• Oversee entire project, including Mechanical, Electrical services and Architectural works
• Report to Project HOD/ Project Sponsor/ Directors and communicate with all team members
• Prepare cost budget and negotiate with all sub-contractors on scope of works and final cost
• Assemble, coordinate project staff, and provide direction and support to project team
• Delegating tasks on the project to employees best positioned to complete them
• Hold regular client meeting/ subcon meeting, prepare weekly report and MS project macro and micro schedule for all trades
• Coordinate, instruct, and update individual services
• Plan and coordinate between client, main contractor, colleagues, sub-contractors, and vendors to schedule and sequence of work
• Ensure deliverables are according to specification and drawing
• Ensure team update as-built drawing according to individual services
• Ensure team members understand and perform the requirement according to the local standard and comply to the authority's requirement
• Responsible for all safety requirements and carry work with good safety practice
• Review and monitor submission of material and drawing
• Identify possible technical problems, and propose solutions
• Carry out pre-inspection with trades sub-contractors
• Ensure preparation for Operational Maintenance manual
• Oversee testing and commissioning according to standard and client's requirement
• Building good working relationships with clients
• Prepare, submit, and ensure variation orders are agreed with client/ consultants
• Close up final account with clients and all sub-contractors

Job Requirements:

• Degree in Mechanical Engineering with minimum 5 years experience in mechanical, electrical or architectural discipline
• Experiences with Architectural discipline will be advantageous
• Well versed in CAD drawing, MS Excel, MS Word, MS Project and MS PowerPoint
• Customer-oriented and good leadership skills
• Good understanding of construction contracts
• Experience in Additional & alternation project/ Fit-out work is a plus
• CSCPM / Risk Management preferably
• Experience in Additional & alternation project/ Fit-out work is a plus

CASA STEFANO RICCI

Position: Lounge Manager

Job Summary

As a Club Lounge Manager, you’ll oversee and direct all aspects of the Club Lounge function to deliver a memorable service to guests not limited only to club lounge and exceeds their expectations.You’ll also assist to create a warm atmosphere that makes our guests feel athome in any location and achieve the highest possible guest satisfaction to current and future VIP. Including recommending wine varieties to our guests, supervising wine serving and collaborating with winemakers to renew our selections and achieve better prices.

Maintain exceptional high customer service levels and sales through regular reviews of customers preferences in order to ensure that the unit provides quality service to its customers thereby generating substantial revenues for Casa Stefano Ricci Lounge.

To be qualified forthis role, you should have relevant experience in sales, hospitality, or a vineyard and be available to work during business hours.

Accountabilities

• Create and update the wine list in coordination with chefs and the Food and Beverage staffs.
• Recommend food and wine pairings.
• Advise guests on wines based on their personal tastes and food choices.
• Inform guests about different varieties of wines and prices.
• Ensure wines are served at the right temperature and within the proper glassware.
• Store open bottles properly to maintain strong taste.
• Manage the wine cellar and ensure it’s fullystocked.
• Train staff on available wines.
• Negotiate purchase prices with vendors.
• Comply with all health and safety regulations.

Operational

• Develop strategies for increasing sales and profitability for the lounge.
• Maintains excellent relationships with guests and clients as well as other departments.
• Oversees staff daily scheduling and team training.
• Motivate, coach, mentor and develop frontline (hourly) and management staff.
• Ensure full compliance to lounge operating controls, SOP’s, policies,training programs, including all required certifications, procedures, andservice standards.
• A strong understanding of P&L statements and the ability to foresee potential budget variances and react with impactful strategies.
• Manage on-going profitability of the lounge, ensuring cost effectivenessand guest satisfaction targets are exceeded.
• Initiate and develop improvement actions plans and carry out costs savings.
• Achieve company and client financial targets and goals.
• Uphold and elevate high standards regarding health, safety, and cleanliness.
• Ensure lounge standards are met including compliance with company food and safety programs.
• Report and track maintenance issues within the lounge.
• Closely monitor lounge reports daily and make decisions accordingly.Prepare monthly reporting for ownership and other stakeholders.
• Ensure all decisions are made in the best interest of the lounge and partnerships.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintainingon-going communications with employees.
• Other duties as assigned by the HQ/Management.

Requirements and skills

Certification as a Sommelier or Degree in Hospitality Management, Business Administration, or a related field.

Maintain highest standards of professionalism,ethics, grooming and attitude towards staff and guests.

Excellent communication skills and interpersonal skills.

Possess a strong command of both written and spoken English and Mandarin, enabling effective communication with a diverse range ofcustomers, stakeholders, and business partners.

Excellent customer relationship management skills,with the ability to build and maintain strong, long-term client relationships.

IT proficiency in MS Office applications and hospitalities systems.

Strong team player, whilst still having the ability to work independently.

Ability to multi-task in a demanding environment.

Ability to create tasty food and wine pairings.

Extensive knowledge ofdifferent wines and which regions produce each type.

Availability of working during opening hours, including weekends and holidays.

Flexibility to travel occasionally to meet with wine producers and visit wine-tasting events.

We offer attractive benefits such as 5 days week, Flexible Work Arrangement, AWS, Variable Bonus etc. to successful candidate.

Job Description:

• Review sales handover budget to project department with reference to standards in compliance with the company policies, statutory requirements and contract specifications.
• Ensure project life cycle operation within budget and accordance to ISO set out.
• Monitor and guide engineer on project life cycle implementation from time to time including:

1) Project Planning & Scheduling, preparation and monitoring.

• Outlines the project goals, deliverables, tasks, and sets the acceptance criteria.
• Identifies the necessary personnel, vendors, and tools
• Develops detailed financial estimates, Work Breakdown Structures (WBS), and timelines (e.g., using MS Project) or similar Project Management Tools.
• Plan Quality Control: Acts as an internal quality control check, ensuring deliverables meet stage-gate and organizational standards.
• Plan Issue Resolution: Navigates complex roadblocks, resolves team conflicts, and handles change requests.
• Plan Status Reporting: Develops and delivers progress metrics and reports to management& executives, and clients.

2) Project submission (Documents & Drawing) progress.

3) Material procurement process.

4) Variation work quotation submission.

5) System implementation design.

• Monitor site progress to ensure in line with project schedule. Identify potential or actual causes of delay and take preventive or remedial actions. Monitor compliance with Workplace Safety and Health (WSQ) policies and practices.
• Conduct weekly project meetings with the project team and submit MOM to the project director.
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response.
• Review submission of internal submission including Material requisition, weekly labor report, staff claims, forecast and etc.
• Attending commercial & technical meeting, Coordinate and work with stakeholders, external parties and customers.
• Coordinate with the engineering team to discuss work procedures, scope, scheduling, work sequence. Ensure all the FAT, testing and commissioning, training, and handover projects on time.
• Provide guidance and training to the engineers and supervisors and ensure they follow company procedures, rules, and regulations to perform their duties.
• Monitor and control project activities to ensure the project is completed on schedule and within budget. Identify potential or actual causes of delay and take preventive or remedial actions.
• Ensure all the equipment procurement and delivery to the site within the schedule.
• Ensure all the Variation Orders and Quotations are submitted on time to obtain the approval for the assessment of the Variation Order and submit the claim accordingly.
• Submit the weekly progress report, quarterly forecast revenue, and half-yearly budget review.
• Develop project schedules in compliance with customer requirements, deadlines and/or milestones; develop mechanisms to track schedule progress in the field.
• Manage project cash flow to ensure positive cash flow and stock control.
• Ensure all the payment responses are received on time and no overdue payment from the main contractor/client.
• As and when to take on new assignments.

Requirements:

• Degree/ Diploma in Electrical & Electronics Engineering equivalent.
• Minimum 5 years of relevant working experience.
• Experience in Security card Control System, PA, Fire Alarm System, CCTV, Structure cabling, AV System etc.
• Experience in Cyber security documentation/ Implementation.
• A self-starter, comfortable working independently and taking a high level of responsibility
• Resilience, entrepreneurship spirits, self-direction, risk-taking and adaptability
• Innovative thinking, thinking outside the box, resourceful problem solver
• Excellent leadership, communication and interpersonal skills.

What we offer:

• Flexible Work Arrangement

• 5 days week

• Medical benefits

• Annual Wages Supplement

• Performance Bonus

• Insurance

• Company transport provided at Admiralty and Sengkang MRT