Total 15,065 job vacancies in Singapore

We’re Hiring: Assistant Manager, Digital Transformation Office

Join a dynamic team driving digital transformation and cybersecurity initiatives across enterprise ICT operations. This role offers the opportunity to strengthen ICT governance, improve cyber resilience, and lead impactful process enhancement initiatives within a collaborative and fast-paced environment.

Job Highlights

• Work Location: Pasir Panjang
• Employment Type: 12-Month Contract
• Salary: Up to SGD 5,300
• Working Environment: Collaborative and Transformation-Driven Team

Company Overview

Quantum is a Singapore-headquartered regional HR consultancy providing tailored HR solutions including manpower outsourcing and business process outsourcing services.

Job Summary

We are seeking a proactive and detail-oriented Junior Executive to provide operational and administrative support to our Clients. The successful candidate will play a key role in supporting IT systems, end-user services, vendor coordination, procurement activities, and departmental initiatives.

Responsibilities

• Provide technical support to new onboarding employees
• Supporting FIS SharePoint lists and Power BI dashboards (design, creation, updates, and maintenance)
• Raising Shopping Carts, PR/PO tracking, and GRN(requiring basic Ariba and SAP skills)
• Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
• Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
• Managing telco changes or contract renewals(MSA), including migration project coordination
• Organising departmental events (planning, communications, budgeting, collections, payments, logistics, presentation materials, and post-event activities such as photo/video editing and surveys)
  
  
  Requirements
• Diploma in Information Technology, or a related discipline.
• 1 to 2 years of relevant experience in IT support, IT administration, or a similar role.
• Working knowledge of Microsoft SharePoint and Power BI.
• Basic experience with SAP and Ariba procurement processes is preferred.
• Familiarity with mobile device management
• Good communication skills with the ability to engage multiple stakeholders at all levels.
• Detail-oriented with strong accuracy and follow-through in task execution.
• Ability to handle sensitive and confidential information
  
• Privacy Notice
  By submitting your application, resume, or any personal information, you authorize Quantum to collect, process, store, and share your personal data with its business partners and other relevant third parties for the purpose of assessing your qualifications and suitability as part of the recruitment and placement process. By doing so, you confirm that you have reviewed and accepted our Job Applicant Privacy Notice.

We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations.

Key Responsibilities

IT Support

• Provide first-level technical support for hardware, software, email, printers, and network issues.
• Set up and maintain user accounts, laptops, desktops, and mobile devices.
• Troubleshoot and resolve IT-related incidents promptly.
• Maintain IT inventory and asset records.

Restaurant Systems Support

• Support POS systems, payment terminals, kitchen display systems, and related applications.
• Troubleshoot system and connectivity issues affecting restaurant operations.
• Coordinate with vendors for maintenance, repairs, and upgrades.

Infrastructure & Security

• Maintain office and outlet networks, Wi-Fi, computers, and peripherals.
• Monitor system updates, antivirus protection, backups, and cybersecurity practices.
• Ensure data security and compliance with company policies.

Project & Vendor Coordination

• Assist with IT procurement, software licensing, and vendor management.
• Support new outlet openings, system implementations, and IT projects.
• Prepare documentation, user guides, and basic IT reports.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• 1–3 years of IT support experience preferred.
• Knowledge of Windows OS, Microsoft 365, networking, and cybersecurity fundamentals.
• Experience supporting POS systems or F&B operations is an advantage.
• Strong troubleshooting, communication, and problem-solving skills.
• Able to travel between office and restaurant outlets when required.

Interested applicants may click “ApplyNow”! We regret that only shortlisted candidates will be notified.

Stephanie Ang | R1331070

Educare Human Capital Pte Ltd | EA License No. 11C4731

Job Purpose

This role shall report to the Manager, IT Procurement and is a key member of the IT Procurement and Contract Management team that is committed to deliver excellent service, value and expertise to our internal partners and stakeholders through a managed process for IT Procurement. The successful candidate will be offered a one (1) year contract.

This role is crucial for IT Procurement team to provide support and guidance to IT globally for vendor selection and evaluation activities for each IT spend and contract review in accordance with the guidelines of the company’s policy and guidelines.

This role shall also support the IT Contract Management team in ensuring that all relevant IT contracts are uploaded in a timely manner onto the Global Contract Repository.

Roles & Responsibilities

IT Procurement

• Support IT team members globally on procurement activities including Request for Quote, Request for Proposal process and contract renewal/extension for all IT categories in a timely, consistent and quality manner in accordance with IT guidelines, company’s policy and guidelines.
• Ensure timely update, accuracy and completeness of electronic procurement approval process and IT Procurement SharePoint site.
• Prepare and support Request for Quote with the requestor including review of RFQ documents.
• Hands-on knowledge of Request for Proposal (RFP) activities and support IT Procurement Manager on the required tasks of each RFP.
• Carry out vendor contract review and negotiation with Finance, Global Risk, Legal, Tax and Treasury.
• Tracks closely on the completion status of each procurement request and contract review.
• Works closely with the IT owners on the procurement audit activities.

Vendor Management

• Support vendor contract review and negotiation.
• Liaise and coordinate vendors in the RFQ and RFP process.

Business Engagement

• Carry out vendor contract review and negotiation with Finance, Global Risk, Legal, Tax and Treasury.
• Where applicable, liaise and work with business users for business-led RFP process.
• Where applicable, liaise with business users and facilitate the vendor contract review and negotiation.

People

• Collaborate and work closely with IT owners on their procurement requirements and requests.
• Ability to translate technical IT procurement requests to layman words when raising the request for contract review.
• Monitor, track and drive prompt completion of contract review.
• Where applicable, liaise with business users and facilitate the vendor contract review and negotiation.

Qualification

• Diploma in disciplines related to Business, Information Technology, or related disciplines.

Requirements

• Minimum 3 years of relevant work experience in procure-to-pay activities for IT categories.
• Must have strong hands-on skills and knowledge on RFQ and RFP for IT categories.
• Must possess knowledge or industry experience in the above areas.
• Must be detail oriented.
• Essential to be independent and to have interpersonal skills in vendor management.
• Have experience in contract negotiation.
• Have some sourcing experience in supporting IT team for assessment of purchasing needs, conducting market research and identification of potential vendors.

Job Summary:
We are looking for a dynamic and results-driven IT Account Manager to join our team. The ideal candidate will be responsible for pitching and securing government projects and commercial sector deals, managing the entire IT sales process, and building strong relationships with new and existing clients. This role focuses on IT Software solutions, dealing with enterprise-level projects. The candidate must have a solid understanding of IT solutions and services to effectively address client requirements and close deals successfully.

Key Responsibilities:

• Identify and pursue new business opportunities in government and commercial sectors.
• Develop and deliver compelling sales presentations and proposals to potential clients.
• Manage the entire sales cycle from prospecting, pitching, negotiating, and closing deals.
• Build and maintain strong relationships with clients to ensure long-term business growth.
• Understand client requirements and work closely with technical teams to propose suitable IT solutions.
• Stay updated on industry trends, government regulations, and competitive landscape.
• Prepare sales reports, forecasts, and strategic plans for business growth.
• Collaborate with internal teams to ensure smooth project implementation post-sales.

Qualifications & Requirements:

• Bachelor's degree in Business, IT, or a related field.
• Proven track record in IT sales, preferably in government and commercial sectors.
• Strong knowledge of IT software solutions, enterprise projects, and industry trends.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain professional relationships with key stakeholders.
• Self-motivated, goal-oriented, and able to work independently.
• Experience in managing tender processes and government procurement would be an advantage.

JD for System Administrator

The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments as scheduled. This role reports into the Local SHE IT manager and Global ITS workplace team and works closely with different stakeholders to ensure smooth running IT/IS operation.

Core Mission:

• Support L1/L2 incidents or request raised end user.

• Deploy new computer images as companies’ standard using SCCM

• Co-Ordination with suppliers on parts replacement or repair activity

• Update all computer asset in CMDB or keep tracking asset in excel as per companies’ guidelines

• Support network related incident raised

• Support all L1/L2 ticket raised

• Support and troubleshoot printer and label printers

• Installation and deployment of Windows-10 and Windows-11 Operating System

• Installation of PC based software like – Office, Bartender, CodeSoft,etc

• Manage and keep track of all software and hardware assets.

• Keep track of asset allocation to users and shared resource

• Support Conference room and Barco Devices

Requirements:

• Good knowledge on Windows environment/Operating system Installations

• L1/L2 support for handling all service request and Incidents raised in helpdesk Tool

• Good Knowledge on SCCM Software deployment, Application installations

• Good knowledge on applications installations Like – Catia tools , inhouse tools or engineering apps installations etc.

• Coordination with Vendor for defective part replacement of workstation, Laptop

• Basic understanding of networking concepts(TCP, UDP, Routing)

• Good Command on troubleshooting of Windows OS related issues.

• Good knowledge on Scripting shell –Like – power shell or any other tool added advantage

• If any certification of MCP or MCITP-(Microsoft Certified IT Professional) added advantage

• The minimum experience will be 1 to 2 Years.

ITEngineer (Drone Manufacturing Company)

Job Overview

We are seeking a practical and hands-on Cyber SecurityManager to support and manage the company’s cybersecurity and IT securityoperations within a drone manufacturing environment. The role will focus onmaintaining secure day-to-day IT operations, protecting company systems andengineering data, implementing basic cybersecurity measures, and supportingoverall information security practices.

The ideal candidate should have a strong understanding ofcybersecurity fundamentals, network security, and IT infrastructure, with theability to independently manage operational cybersecurity matters in a small tomid-sized company environment.

Key Responsibilities

Cybersecurity & IT Security

• Maintain and monitor cybersecurity systems including antivirus, endpoint protection, firewalls, VPN access, and email security systems.
• Monitor company networks and systems for suspicious activities, security risks, and unauthorized access.
• Perform regular system updates, security patching, password management, and user access control administration.
• Support implementation of cybersecurity policies, procedures, and best practices across the company.
• Assist in conducting basic vulnerability checks and coordinate remediation of identified issues.
• Ensure company data, engineering files, and confidential information are securely stored and protected.

Incident Response & Compliance

• Assist in investigating and responding to cybersecurity incidents, malware infections, phishing attempts, or security breaches.
• Maintain cybersecurity logs, asset inventories, and security-related documentation.
• Support backup management and basic disaster recovery procedures.
• Assist in ensuring compliance with internal IT security requirements and operational procedures.

User Support & Awareness

• Provide basic cybersecurity guidance and support to employees on safe IT practices.
• Conduct cybersecurity awareness briefings and help enforce IT usage policies.
• Work closely with the IT team, engineering, and operations departments to address security-related concerns.

Vendor & System Coordination

• Coordinate with external IT vendors or cybersecurity service providers when required.
• Support setup and maintenance of secure systems for office and manufacturing operations.

Mandatory Requirements

Educational Background

• Diploma or Degree in Cybersecurity, Information Technology, Computer Science, or related field.

Mandatory Experience

• Minimum 3 years of relevant experience in cybersecurity, IT security, or IT infrastructure support.
• Experience with basic cybersecurity tools such as firewalls, antivirus systems, VPNs, endpoint protection, and access management.
• Familiarity with Windows-based IT environments, networking, and system administration.
• Basic understanding of cybersecurity risks, incident response, and security best practices.
• Due to security risks, only Singaporean Citizens may apply and high security clearance will be required.

As an Engineer, IT Infrastructure you will provide technical support, implementation, and maintenance of IT infrastructure. You will work on system configurations, troubleshooting, and operational tasks to ensure secure, reliable, and efficient infrastructure systems. This role focuses on applying technical skills to support enterprise platforms and maintain high availability of critical IT services.

Essential Job Functions

• Implement, configure, and maintain enterprise IT infrastructure, including servers, storage, networking, virtualization, and cloud platforms.

• Troubleshoot and resolve technical issues affecting infrastructure systems.

• Support system upgrades, patches, and configuration changes.

• Assist with infrastructure integration and ensure proper data flow across applications.

• Collaborate with IT teams and business stakeholders to implement technical solutions.

• Maintain technical documentation, procedures, and knowledge base articles.

• Monitor infrastructure performance, availability, and security, escalating issues as needed.

• Support disaster recovery and business continuity planning for infrastructure platforms.

• Follow IT policies, security protocols, and compliance requirements in all activities.

• Contribute to process improvements and operational efficiency initiatives.

• Perform additional duties as assigned by management.

TECHNICAL SKILLS

• Operating Systems

Windows Server 2012–2022 | Windows 10/8 | Red Hat Enterprise Linux 6/7/8 | CentOS | macOS

• Container Technology

Kubernetes | Docker

• Virtualization

VMware vSphere | Microsoft Hyper-V | Linux KVM | Oracle VirtualBox | Citrix Virtual Apps 2203/2402 LTSR

• Infrastructure & Services

Active Directory | DNS | DHCP | IIS | File Servers | WSUS | SCCM | Microsoft TMG | Squid Proxy | SAMBA

• Security & Monitoring

Tenable | Tripwire | Microsoft SCOM | Symantec Endpoint Protection | PRTG

• Backup & Patch Management

Veritas NetBackup | Windows Server Backup | Lumension Patch Management

• Hardware & Storage

HP ProLiant | Dell PowerEdge | Cisco UCS | IBM Servers | HP 3PAR | HP P2000 | Oracle Storagetek

• Applications & Tools

Tectia SSH | Sterling Connect:Direct | Axway Secure Transport | Xmedius eFax | MS Office | Crystal Reports

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent professional experience).

• 4-9 years of IT experience in system administration, infrastructure engineering, or technical support roles.

• Technical knowledge of enterprise infrastructure platforms including networking, compute, storage, virtualization, and cloud technologies.

• Strong problem-solving and troubleshooting skills.

• Experience collaborating with IT teams and business stakeholders.

• Familiarity with data governance, security standards, and compliance requirements.

• Strong written and verbal communication skills.

• Alignment Core Values: Trust, Accountability, Respect, and Agility.

• Experience supporting enterprise IT environments or mission-critical infrastructure preferred.

• Data center, cloud, or high-availability operations experience preferred, but not required.

CERTIFICATIONS

● Red Hat Certified Engineer (RHCE – RHEL 6)

● Red Hat Certified System Administrator (RHCSA – RHEL 6)

● MCSE 2012

● AWS

Disclaimer: The company is committed to ensuring the privacy and securityof your information. By  submitting thisform, you consent to the collection, processing, and retention of theinformation you provide. The data collected (which may include your contactdetails, educational background, work experience and skills) will be usedsolely for the purpose of evaluating your qualifications for the positionyou're applying for. Your data will be stored securely and retained for theduration necessary to fulfill our hiring process. If you are not selected forthe position, your data will be kept on file for a limited period in casefuture opportunities arise. You have the right to access, correct, or deleteyour data at any time by contacting us at Quess Singapore | A Leading StaffingServices Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and EmployabilityInstitute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.”

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all server related needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Key Responsibilities:

Oversee infrastructure/system operations in Nanyang Business School (NBS)   

• Ensure that all programs and department operations run seamlessly.

• Manage the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contribute to the design and implementation of infrastructure replacement plans.

• Assist the IT operations (Server) of Graduate Programmes, Research Centers, Academic Divisions, Alumni, Career Services, and Corporate Communications.

• Manage infrastructure operations activities and installation of infrastructure systems according to design specifications.

• Manage the budget and costing for maintenance, operation, and upgrading of facilities.
  

Oversee service level agreements and service improvements, and other areas

• Oversee IT operations (Server) supporting and collaborating with the teams, and contributing to the strategic alignment of technology initiatives with organizational goals.

• Manage the development of service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Develop client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.
  

Oversee Server management, storage area and Vendor management

• File server folder management.

• Server patches and security compliance.

• Manage and maintain CITS audit/policy requirements.

• Work with vendors on security issue related to applications, and update applications if needed.
  

Requirements:

• Degree in Information Technology, Computer Science or a related discipline.

• At least 3 years of hands-on experience in server and system operations.

• Strong technical expertise in Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), and virtualization platforms (VMware, Hyper-V).

• Good working knowledge of server and system security, backup and recovery, and hardware maintenance will be an added advantage.

• Experience with shared storage and enterprise networking technologies.

• Exposure to cloud platforms like AWS or Azure.

• Proficiency in providing end-user support for Windows and Mac OS based computers.

• Experience in administering Windows-based servers.

• Ability to troubleshoot PC hardware issues.

• Familiarity with network and cybersecurity concepts.

• Strong team player with the ability to demonstrate leadership when required.

• Good oral and written communication skills.
  

We regret to inform that only shortlisted candidates will be notified.

Job Description & Requirements:

Test Program Manager will work closely with the respective stakeholders across the organisation to drive testing Projects which is aligned to organisation's transformation strategy.

Reporting to the Digital Domain Lead, the candidate will ensure the overall successful delivery of all testing services for Cross Border Payments + NPS Enhancements and upgrade Project, change requests and production fixes under Digital domain suite of applications.

The candidate is also expected to manage and ensure the successful delivery of testing services provided by organisation's appointed test service providers, and in accordance with the organization’s standards and processes.

·        Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications.

·        Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.

·        Works with the testing service providers and other client stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

·        Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

·        Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.

·        Engages with various client stakeholders(including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

·        Act as the first point of escalation for any issues raised by client stakeholders, testing service providers.

·        Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

·        Drive and collaborate with all client stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

·        Participate and contribute in forums, as required, to drive testing transformation and innovation.

·        Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

·        Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:
·        Bachelor’s Degree or Master’s degree in computer engineering or related field.

·        Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organization's preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.

·        Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

·        Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

·        A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

·        Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

·        Strong attention to details, excellent analytical and problem-solving skills.

·        Experience in managing multiple external testing service providers.

·        Experience in managing multi-cultural, diverse, direct and virtual teams.

·        Must display a high level of professional judgment, commitment, integrity, and teamwork.

·        Excellent client facing, internal communications, written and verbal communication skills.

·       Testing or quality certifications, PMP certifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain.
• Strong domain knowledge in Digital Domain. Experience in managing testing one or more areas of these domains will be an advantage.
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.

Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com 

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (Ajay Sharma)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: IT Manager
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8am – 5.00pm)
• Salary Package: Basic + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Oversee daily IT operations and ensure stable system performance.
• Troubleshoot IT issues, identify root causes, and implement preventive solutions.
• Propose and implement IT solutions to address business needs.
• Manage IT infrastructure, including networks, servers, security, and cloud systems.
• Develop and enforce IT security policies to prevent cyber threats and data breaches.
• Ensure compliance with HQ IT and security standards.
• Manage identity and access controls, including mobile authentication.
• Oversee business systems, especially ERP and productivity tools.
• Lead system development and improvement projects from planning to post-implementation support.
• Manage external vendors to ensure quality, cost control, and timely delivery.
• Support digital transformation initiatives with local and global teams.
• Promote effective use of Microsoft 365 and develop internal applications using M365 tools.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum Diploma in Computer Science or related field.
• Minimum 5 years of IT leadership experience.
• Strong knowledge of IT infrastructure and enterprise systems.
• Experienced in IT solution design and operations management.
• Familiar with ERP systems (preferably Microsoft Dynamics 365, SAP, or Oracle).
• Experience with Microsoft 365 app development (Power Platform, Power Apps).
• Proven vendor management experience.
• Experience leading system implementation projects.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82701 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

ROLE & RESPONSIBILITIES

• Administration and maintenance of Active Directory, Group Policy, DNS and DHCP.
• Support file server permissions management and user access requests.
• Monitor server health and perform routine checks.
• Endpoint security management and antivirus monitoring.
• Assist in incident response and security investigations when required.
• Perform basic network and connectivity troubleshooting involving switches, wireless access
• points and VPN connectivity.
• Support ERP and other business applications in user account management and basic
• troubleshooting.
• Assist in data extraction, reporting and troubleshooting using SQL queries.
• Develop and assist in maintaining Power Automate workflows and Power BI dashboards.
• Assist in IT projects, system upgrades, migrations and deployments.
• Maintaining of IT documentation and asset management, including procurement, deployment
• and disposal.

REQUIREMENTS

• 2 – 3 years of professional experience in an IT related position
• Pro-active, dynamic with good analytic and problem-solving skills
• Some experience with databases (SQL) is an advantage
• Knowledge of operating systems, networking, VPN
• Being familiar with Microsoft 365 power platform is an advantage

Role Summary

The Infrastructure Project Manager is responsible for end‑to‑end delivery of a large‑scale, highly critical infrastructure program spanning on‑premises, security, monitoring and ITSM platforms. The role oversees complex, multi‑phase implementation activities from design through implementation, testing, operational readiness and handover, ensuring scope, schedule, budget and quality objectives are consistently met.

Key Responsibilities

• Lead overall project planning and execution across infrastructure domains (compute, storage, network, security stack, Kubernetes platforms, monitoring, ITSM, backup and related tools) for a multi‑phase program.
• Develop and maintain the integrated project plan, including milestones across design, build, configuration, integration, testing and final handover.
• Collaborate with the Project Director to prepare concise, outcome‑focused status reports and presentations for the Project Steering Committee, highlighting key achievements, upcoming milestones, risks and required decisions.
• Drive effective internal stakeholder management across architecture, infrastructure, security, application, operations, and service management teams to align priorities, resolve issues and remove delivery roadblocks.
• Manage external stakeholders including OEMs, implementation partners, vendors and service providers to ensure deliverables, timelines, SLAs and contractual obligations are met.
• Coordinate and facilitate working sessions with multiple SMEs (e.g. network, security, platform, monitoring, ITSM, backup) to identify technical inputs, inter‑dependencies, resource needs and implementation sequencing.
• Use project management tools (e.g. Jira, Confluence, or equivalent) to manage epics, user stories, tasks, RAID logs and to provide real‑time visibility of project progress and dependencies to stakeholders.
• Establish and maintain a structured RAID (Risks, Assumptions, Issues, Dependencies) register; proactively track project risks, perform impact assessment and define/drive mitigation and contingency strategies.
• Oversee change management and release planning in coordination with operations and security teams, ensuring adherence to governance, compliance and audit requirements.
• Ensure proper documentation is produced and maintained (HLD/LLD, implementation runbooks, cutover plans, test plans, configuration baselines, operational handover documents).
• Support budget tracking, forecasting and vendor effort validation in collaboration with the Project Director and PMO.
• Ensure readiness of operations teams through training, knowledge transfer and clear definition of support models, SLAs and escalation paths before handover.

Stakeholder & Communication Focus

• Build strong relationships with internal stakeholders along with the Project Director (CIO/CTO office, infrastructure and security heads, application owners, operations leads) to ensure alignment to strategic objectives and risk appetite.
• Prepare clear, executive‑level updates and dashboards for Steering Committee meetings, focusing on scope, schedule, budget, risks, issues, and decision points.
• Act as the primary coordination point between internal teams and external vendors/OEMs, ensuring expectations, timelines and responsibilities are clearly understood and agreed.
• Facilitate resolution of cross‑team issues and conflicts, escalating promptly to the Project Director or Steering Committee when necessary.

Required Skills and Experience

• 10–15 years of proven experience managing large‑scale, mission‑critical infrastructure projects or programs in complex enterprise environments.
• Demonstrated experience managing projects that span multiple technology domains such as data center infrastructure, network and security, virtualization/hypervisors, Kubernetes or container platforms, security tooling (HSM, PAM, vulnerability management, endpoint protection, DLP), monitoring/observability (e.g. Splunk, AppDynamics) and ITSM platforms (e.g. BMC Helix, OpenText).
• Strong track record in managing a broad stakeholder landscape including internal leadership, cross‑functional technical teams and multiple external vendors and partners.
• Strong ability to develop and oversee detailed project budgets, track actual costs against forecasts, optimize resource allocation, and implement corrective actions as needed to ensure delivery remains within approved financial and resourcing constraints.
• Experienced using modern project management and workflow tools (e.g. Jira, Confluence, MS Project, or equivalent) for planning, tracking, reporting and dependency management.
• Excellent communication, facilitation and presentation skills, with the ability to distil complex technical topics into concise messages for senior stakeholders.
• Strong analytical and problem‑solving skills with a proactive, risk‑aware mindset and the ability to balance timeline, quality, and security/compliance considerations.
• Singaporean only.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering or related discipline; Master’s degree is an advantage.
• Professional project management certification is mandatory (e.g. PMP, PRINCE2 Practitioner, or equivalent).
• Additional certifications in Agile/SAFe, ITIL or cloud/infrastructure technologies will be an added advantage.

Pre-requisition:

·      Diploma or Degreein Information Technology, Computer Engineering, Network Engineering or related fields.

·       1-3years relevant working experience

·       Knowledge of Servers, operating system concepts, storage and backup fundamentals, and virtualization would be an advantage.

·       Basic understanding of Infrastructure as Code (IaC) concepts would be an advantage.

Job Description:

·      Assistin the installation, configuration, and maintenance of servers, virtualization platforms, storage systems, backup solutions, and supporting infrastructure.

·      Support daily infrastructure operations, monitoring, and health checks.

·      Perform basic troubleshooting for server, virtualization, operating system, storage, and backup-related issues.

·      Escalatecomplex incidents to senior engineers or vendors where required.

·      Assistin infrastructure deployment, migration, and upgrade activities.

·      Monitor infrastructure alerts and respond to incidents in a timely manner.

·      Maintain accurate documentation including system diagrams, configurations, SOPs, asset inventory, and operational procedures.

·      Work with internal teams, vendors, and customers during troubleshooting and implementation activities.

·      Support system testing activities such as SAT, UAT, backup recovery testing, and failover testing where required.

·      Ensure compliance with security policies, operational procedures, and change management processes.

·      Participate in standby support rotation and after-office-hours support activities when required.

·      Support automation and continuous improvement initiatives for infrastructure operations and monitoring.

Technical Skill Sets:

OS / Hypervisors:                         VMware vSphere / ESXi, MicrosoftHyper-V, Windows Server, Linux
Server Hardware:                         Dell PowerEdge, HPE ProLiant
Storage Systems:                          SAN (Fibre Channel/iSCSI), NAS(NFS/SMB)
Protocols:                                       TCP/IP, DNS, DHCP
Backup Software:                         VeeamBackup & Replication
Scripting Languages:                    Python,Bash, PowerShell
Provisioning & Configuration:    Infrastructureas Code (IaC), Monitoring systems, Configuration Management
CloudConcepts:                            IaaS(Infrastructure as Service), Hybrid Cloud, Public Cloud (AWS/Azure/GCP)

IT Sales Account Manager – Software Solutions & Managed Services

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

• Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.

• Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.

• Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.

• Lead client engagements from initial qualification through to proposal, negotiation, and closure.

• Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.

• Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

• Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.

• Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.

• Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.

• Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

• Enterprise Software & IT Services Sales

• Consultative & Solution Selling Techniques

• Customer Relationship & Key Account Management

• IT Managed Services Offering Familiarity (cloud, infrastructure, support)

• Pre-Sales Engagement & Proposal Development

• Contract Structuring & Commercial Negotiation

• Cross-Functional Collaboration

• Business Needs Analysis & Value Proposition Design

• Excellent Presentation & Communication Skills

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.

• 5+ years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.

• Proven ability to manage complex sales cycles and close deals in both public and private sectors.

• Familiarity with CRM and sales enablement tools for tracking and pipeline management.

• Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

• Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).

• Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.

• Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.

• Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Responsibilities

• Oversee the organization’s IT infrastructure, ensuring optimal performance, security, and reliability of servers, network and security systems, as well as cloud services.
• Design, implement, and maintain the IT infrastructure of the organization.
• Maintain Windows servers, virtualization platforms, and storage solutions.
• Manage Active Directory, DNS, DHCP, and Group Policy.
• Ensure high availability and disaster recovery with backups and replication.
• Monitor system performance, troubleshoot issues, and apply patches and updates.
• Implement network design, configure, and maintain LAN, WLAN, and VPN infrastructure, managing firewalls, switches, and routers.
• Implement and monitor network security policies, intrusion detection, and access control.
• Optimize network performance, troubleshoot connectivity issues, and ensure redundancy.
• Implement cybersecurity best practices, monitor threats, and manage endpoint protection and vulnerability assessments.
• Ensure compliance with regulations.
• Conduct security audits and enforce policies on user access, encryption, and authentication.
• Create and maintain network documentation, including network diagrams, configurations, and procedures.
• Carry out any other tasks assigned by the management

Requirement

• Min Degree in Information Technology or relevant
• Min 5 years of experience in providing Network, System and Cybersecurity operational support.
• Experience with servers, network and security devices, firewall, switches, routers, load balancers and wireless solutions.
• Certifications in CCNA/ CCNP/ CCIE/ Microsoft certified Azure Solutions Architect and/or Windows Server Administrator, CISSP, CISM and CompTIA Security will be required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Manage the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Responsible for the Company's infrastructure related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution comply with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

Job Summary

This role is crucial for ensuring the reliable operation, maintenance, and deployment of all local IT systems, minimizing downtime, and providing excellent technical support to local staff. The ideal candidate is a hands-on problem-solver with strong technical acumen and excellent customer service skills.

Key Responsibilities

1. Technical Support and Incident Resolution:

• Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized site equipment (e.g., POS systems, local servers, IP cameras).

• Perform timely diagnosis, repair, and replacement of failed IT equipment, managing local spare parts inventory and logistics.

• Document all support activities, resolutions, and technical findings accurately in the IT Service Management (ITSM) system.

• Act as the technical point of contact during major site-specific incidents, ensuring effective communication and quick resolution.

2. Infrastructure Maintenance and Deployment:

• Perform regular preventative maintenance on local network closets, servers, and endpoint hardware, ensuring systems are patched, secured, and running optimally.

• Execute standardized equipment deployments for new site openings, technology refreshes, and site closure/decommissioning projects, adhering strictly to central IT standards.

• Manage local user accounts, access controls, and security policies as mandated by the central IT Security team.

• Collaborate with centralized Infrastructure and Networking teams on remote diagnostics, troubleshooting, and scheduled upgrades.

3. Asset Management and Documentation:

• Maintain accurate inventory records of all IT assets at assigned field locations, tracking asset lifecycle from deployment to disposal.

• Create and update technical documentation, knowledge base articles, and site-specific runbooks to empower local staff and improve First Call Resolution (FCR) rates.

• Ensure local compliance with corporate IT policies, licensing requirements, and physical security standards for IT equipment.

Qualifications

Technical Skills

• 3+ years of hands-on experience in IT Support, Field Service Engineering, or Systems Administration supporting a multi-site environment.

• Strong proficiency in troubleshooting PC/laptop hardware, operating systems (Windows 10/11), and common enterprise applications.

• Solid working knowledge of network fundamentals (TCP/IP, DNS, DHCP, basic routing, and switching) and remote access technologies (VPN).

• Experience with managing and troubleshooting specialized field equipment (e.g., Point-of-Sale/POS systems, local printers, industrial scanners).

• Experience with Active Directory and basic server maintenance/virtualization (VMware/Hyper-V).

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are highly desirable.

Professional Skills

• Excellent customer service, communication, and interpersonal skills, with the ability to clearly explain technical issues to non-technical users.

• Proven ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment.

• Willingness to travel to assigned sites as required for installations, break-fix, and maintenance.

Role Overview

We are seeking a highly skilled IT/OT Lead to drive industrial data integration, connectivity, and digital transformation across pharmaceutical manufacturing environments. The role will focus on implementing scalable industrial data platforms using AVEVA OSI PI, MQTT (HiveMQ, Sparkplug), Kepware, and Ignition, enabling real-time visibility, analytics, and smart factory initiatives.

Key Responsibilities

IT/OT Architecture & Digital Strategy

• Define and implement IT/OT convergence architecture
• Design unified data flow from shopfloor (OT) → enterprise IT systems
• Lead Industry 4.0 initiatives leveraging: MQTT (HiveMQ, Sparkplug B), Edge-to-cloud data pipelines, Unified namespace (UNS) architecture

2. Industrial Data Platform Implementation

• Lead deployment and support of: AVEVA OSI PI (PI AF, PI Vision, PI Interfaces), Ignition (SCADA, HMI, Edge Gateway)
• Build scalable real-time data infrastructures for analytics and reporting
• Ensure high availability, performance, and zero data loss

3. Connectivity & Edge Integration

• Implement device and system connectivity using: Kepware (OPC UA, device drivers, industrial protocols) PLCs, SCADA, DCS (DeltaV, etc.)
• Integrate plant systems using: OPC UA/DAMQTT (HiveMQ broker with Sparkplug B)
• Enable plug-and-play integration for factory equipment and IoT devices

4. MQTT & Unified Namespace (UNS) Enablement

• Design and implement MQTT-based architectures
• Configure and manage: HiveMQ broker infrastructure, Sparkplug B specification for stateful data communication
• Establish enterprise-wide Unified Namespace (UNS) for real-time data sharing
• Ensure scalable, decoupled, and event-driven data architecture

5. Historian & Data Management

• Manage and optimize OSI PI and/or Aspen IP21 historian systems
• Build contextualized asset models using PI AF
• Develop dashboards, reports, and analytics pipelines
• Ensure data integrity, governance, and audit readiness (GxP)

6. Cybersecurity & Compliance

• Implement OT security best practices: Network segmentation, Secure MQTT architecture (TLS, authentication)
• Ensure compliance with: GMP / GxP / 21 CFR Part 11 Data integrity standards
• Conduct security risk assessments for IT/OT environments

Requirements

• Bachelors degree in Computer Science or any related degree or discipline
• More than 10 years experience delivering data integration and MES solutions across large scale projects
• At least 6 years of data integration and MES solution experience in Pharmaceutical CAPEX projects
• Certified in Aspen and OSI PI Date historian
• Proven experience end-to-end equipment data integration (PLC, delta process equipment, benchtop instruments) for pharmaceutical CAPEX projects
• Proven experience installing and configuration of PI server, AF server, PI Vision, Reports and PI SQL DAS (RTQP) in a pharmaceutical project and facility

Key responsibilities:

• Provide IT support operation on daily basis, include below activities:

o IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;

o Support HR on all employee on-board/off-board process including IT training;

o Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);

o IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;

o Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.

o Troubleshoot and configure the firewall, router and switch when issues arises.

o Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;

o Liaise with IT vendor management, include IT hardware/software quotation, costing, PR process and make proposal if any recommend system tools).

• System maintenance work on regular basis, include below activities:

o All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;

o Coordinate department head on storage Clean up include File server, SharePoint and NetApp;

o Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;

o Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;

o Regular update antivirus related tools and window related system patches.

• IT governance and direction:

o Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;

o Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);

o Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;

o Assist external or internal auditor on IT compliance or ISO related audit;

o Evaluate vendor proposal and provide justification to management.

• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

o IT project plan, budgeting and proposal;

o IT project deployment after project approved;

o IT project verification and provide necessary training to end user;

o IT project sign off and documentation.

Additional responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Diploma in IT related discipline with at least 3-years relevant experience in IT support or maintenance experience;
• Hands on IT support working experience include Desktop/Laptop support, Printer, Lan/Wan, Router, Switches, Firewall Support;
• MCSE in Windows Server and RHCSA in Linux server or equivalent hands on working experience;
• CGEIT preferred or IT governance working experience in IT policy or security;
• International IT project management experience;
• SAP working experience good to have;
• Able to remotely support regional IT issue (CN, TW), Both English and Mandarin read and write required (to be able to liaise with Mandarin speaking associates on tasks assigned by management to ensure smooth running of the business);
• Good negotiation/communication skill with IT contractor or external IT supplier

Job Description

IT Infrastructure & Support (Approximately 70%)

• Serve as the first point of contact for IT-related issues, providing support for hardware, software, Microsoft 365, VPN, and end-user devices.
• Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls.
• Manage IT assets, software licenses, and equipment inventory, including procurement, deployment, maintenance, and replacement.
• Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance.
• Support the deployment and maintenance of corporate systems and platforms in alignment with headquarters' IT standards and requirements.
  

Office Administration & Operations (Approximately 30%)

• Support the day-to-day operations of the office, including office supplies, pantry management, and workplace maintenance.
• Coordinate with building management, facilities providers, and external vendors to ensure a safe and efficient working environment.
• Manage incoming mail, courier services, andvisitor arrangements, including support for headquarters visitors and business guests.
• Provide administrative and operational support to management and business teams as required.

Requirements

Education & Experience

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• 1–3 years of experience in IT support, infrastructure support, office administration, or a related role.
• Fresh graduates with relevant internship experience and a strong willingness to learn are encouraged to apply.
  

Technical Skills

• Familiarity with Windows operating systems, Microsoft 365, VPN, and office collaboration tools.
• Basic understanding of networking concepts, including LAN/WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Experience with IT asset management and end-user support is preferred.
  

Core Competencies

• Strong sense of ownership, accountability, and problem-solving ability.
• Adaptable and comfortable working in a growing and evolving business environment.
• Positive, hands-on attitude with a willingness to support both IT and administrative functions.
• Strong communication and interpersonal skills
  

Language Requirements

• Proficiency in both English and Mandarin to support communication with headquarters in China and local stakeholders.
  

What We Offer

• Opportunity to be part of a growing international organization.
• Exposure to regional stakeholders and cross-functional projects.
• A collaborative and entrepreneurial working environment.
• Competitive compensation and comprehensive employee benefits.

IT Security Engineer (Governance, Incident Response& Vulnerability Management)

Mon to Fri Office hours/ Outram Work Location
Cat2B security clearance for this 1 year project renewable

Salary Package:
• Up to S$5,000 Basic
• 1 Month Performance Bonus
• S$50 Monthly Mobile Phone Claim
• Additional S$100 Staff Amenities Claim given for Night Deployment or Weekend Patching Activities

Join a growing cybersecurity team responsible for protecting critical enterprise IT systems, applications, and infrastructure. We are seeking a hands-on IT Security Officer who enjoys security operations, incident response, vulnerability management, and compliance activities. You will be under Agency payroll for this 1 Yr project renewable assignment.

Key Responsibilities

Security Governance
• Develop, review and maintain information security policies, standards and procedures
• Support security risk assessments and risk register management
• Ensure compliance with security frameworks and regulatory requirements

Threat Detection & Incident Response
• Monitor and investigate security incidents using SIEM and EDR platforms
• Perform incident triage, root cause analysis and risk assessment
• Coordinate incident escalation and remediation activities
• Maintain incident response plans and playbooks

Vulnerability Management
• Perform vulnerability assessments and coordinate remediation activities
• Work closely with infrastructure, application and system owners to address security findings
• Prioritize vulnerabilities based on risk and business impact
• Track remediation progress and reporting

Compliance & Auditing
• Support internal and external security audits
• Prepare security documentation and evidence collection
• Assist in compliance reporting and governance reviews

Good to Have Exposure
• Cloud Security (AWS, Azure, GCP)
• IAM, SSO, MFA and PAM solutions
• Data Loss Prevention (DLP)
• Security Awareness Training
• Third-Party Risk Management
• Application Security and Secure SDLC
• OT / ICS / SCADA Security

Requirements
• Minimum 3 years of IT Security or Cybersecurity experience
• Hands-on experience in Security Operations, Incident Response or Vulnerability Management
• Experience using SIEM, EDR and Vulnerability Scanning tools
• Familiarity with security frameworks such as ISO27001, NIST or CIS Controls
• Strong stakeholder management and communication skills
• Ability to work independently and coordinate with multiple technical teams

Preferred Certifications
• Security+
• CEH
• GSEC
• CySA+
• SSCP
• CISSP (Advantageous)
• ISO27001 Lead Implementer/Auditor (Advantageous)

If you enjoy investigating security incidents, managing vulnerabilities and strengthening enterprise security posture, we would like to hear from you.

EA LicenseNo: 09C4235 I EA Reg: R1103307 (Hong Mei Lin)

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (Privacy Policy | SCIENTE

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Overview

We are seeking a proactive IT Systems Engineer to support and maintain enterprise infrastructure across both cloud and on-premiseenvironments. This role will be responsible for ensuring the stability, security, and performance of critical IT systems while supporting daily operations and infrastructure projects.

The ideal candidate should possess hands-on experience in Microsoft technologies, server administration, and cloud platforms, with strong troubleshooting and problem-solving capabilities.

Key Responsibilities

Infrastructure & System Administration

• Manage and maintain enterprise IT infrastructure across cloud and on-premise environments.
• Administer Microsoft 365, Azure, Windows Server, and messaging platforms.
• Perform server installation, configuration, patch management, and system upgrades.
• Monitor system health, performance, and availability to ensure business continuity.

Operational Support

• Provide technical support for internal IT systems and infrastructure-related issues.
• Troubleshoot and resolve server, application, and system performance issues.
• Support daily IT operations and respond to incidents in a timely manner.
• Work closely with users and stakeholders to address technical requirements.

Security & Compliance

• Maintain system security controls and ensure compliance with established IT policies and standards.
• Support security reviews, audits, and infrastructure hardening initiatives.
• Ensure system configurations align with operational and compliance requirements.

Documentation & Projects

• Maintain accurate technical documentation, system configurations, and operational procedures.
• Participate in infrastructure enhancement and technology implementation projects.
• Support continuous improvement initiatives across the IT environment.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience supporting Microsoft 365, Azure, Windows Server, and Exchange environments.
• Strong knowledge of server administration, system monitoring, and infrastructure support.
• Ability to diagnose and resolve technical issues across enterprise IT systems.
• Familiarity with IT security practices and compliance requirements.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate effectively within a team environment.
• Comfortable working in a fast-paced operational environment.

Preferred Skills

• Experience with Microsoft Exchange administration.
• Exposure to cloud infrastructure and hybrid environments.
• Knowledge of system backup, patch management, and disaster recovery processes.
• Familiarity with IT infrastructure projects and system migrations.
• Understanding of ISO 27001 or related IT governance and security standards.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability