THE ROLE
ReportingÂ
•     Report to Operations Manager
•     Escalate risk events immediately via email within 24 hours
•     Report all trade loss events, or near misses that could haveresulted in a loss within 24 hours
•     Clients – report new and closed accounts
•     Volume of trades – report on daily basis
Key Responsibilities:Â
•     Provide operational desk support to brokers, ensure timely input of trades into Trade Manager, providing trade details to traders and brokers on a daily basis
•     Provide support to brokers including ad-hoc queries; liaise with clients, clearing houses and brokers to ensure efficient settlement of trading activity
•     Build relationships with clearing banks and clients to improve the quality and productivity of work by integrating best practices as appropriate
•     Maintain client static data, including entering new contract terms in internal system e.g. commission rates, clearing account details etc
•     Monitoring unmatched transactions and timely investigation and resolution of queries
•     Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact
•     Suggest/ develop technological solutions in Trade Manager
•     Perform any other reasonable duties the desk may require
Risk Related Responsibilities
•     Develop understanding of regulation within the evolving regulatory landscape
•     Support a risk and compliance aware culture and comply with FIS company policies
•     Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with regulators and exchanges
•     Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities
•     Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to role
Training
•     Seek regular feedback from management to ensure role requirements are met
•     Complete any mandatory training required by the company and required deadlines
•      Maintain own Continued Professional Development(CPD)
Key Competencies / Skills:
•     Ability to multi-task and manage time effectively, managing expectations
•     Proactive approach to work combined with excellent organisational skills
•     Adhere to strict governance and controls that are in place
•     Strong client focus; personable and engaging, building relationships and networks wherever possible
•     Communicating effectively with clients and colleagues
•     Tenacious and thrives in a pressurised environment
•     Team oriented; works well with others and diverse groups /personalities
•     Excellent attention to detail; strong analytical and numeracy skills
•     Competent in Trade Manager, Excel and other systems as requiredÂ
Benefits
Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.
• Learning & Development / CPD opportunities Â
• Employee Assistance Programme
• Private healthcareÂ
• 25 days holiday