Total 16,095 job vacancies in Singapore

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Cybersecurity Project Manager to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

Responsibilities:

• Lead, plan, and execute cybersecurity projects—including VAPT, Asset Discovery, Risk Assessment, GRC, and related initiatives—through all phases from initiation to closure.
• Develop comprehensive project plans, including timelines, milestones, and resource allocation, to ensure delivery on schedule and within scope.
• Monitor project progress, identify risks, track issues and dependencies, and escalate matters as needed.
• Prepare and deliver regular project status updates, reports, and dashboards to stakeholders and management.
• Conduct and contribute to IT risk assessment activities, including risk identification, impact and likelihood evaluation, and risk mitigation planning.
• Oversee and coordinate governance and compliance efforts aligned with standards and regulations such as ISO 27001, IM8, PDPA, or other industry frameworks.

Requirements:

• Diploma from Computer Science / Cybersecurity related discipline of study
• 3 years of working experience in project management involving IT risk, governance, or compliance
• Familiarity with GRC frameworks and standards such as ISO 27001, NIST, COBIT, PDPA, or equivalent is advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• Coordinate M&E works with consultants, contractors, and subcontractors to ensure compliance with project specifications and quality standards.
• Supervise on-site M&E installation activities and support smooth execution of construction works
• Manage MEP clearances and documentation in accordance with approved project plans.
• Participate in coordination meetings and liaise with construction teams to resolve technical and scheduling issues.
• Assist project management and M&E leadership on assigned tasks, including BIM (Revit) model updates and detailing as required.

Requirements:

• Diploma in Mechanical or Electrical Engineering
• At least 5 years of relevant M&E experience with infrastructure/LTA projects.
• Proficient in interpreting M&E drawings, specifications, and construction sequences.
• Team-oriented with strong communication and interpersonal skills.
• Familiarity with BIM (Revit) and ability to make model edits is advantageous.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people's lives through your work, this is the place for you.

HR Project Manager

As a Project Manager within our Global HRO perations team, you are the operational backbone of our strategic HR Shared Services transformation. You will play a pivotal role in the successful rollout of our global HR services delivery model across the APAC region by 2027. This is not just an administrative role; you are the guardian of process and governance, ensuring that our transition to a standardized, world-class HR service experience runs seamlessly.

More about the role:

·      Steer the Project Engine: You will be responsible for the administrative and operational execution of our APAC HR SSC rollout program. This includes orchestrating project meetings (from Steering Committees to Working Groups), documenting critical decisions, and ensuring every action item has a clear owner and timeline.

·      Governance & Tracking: Maintain the "single source of truth" for the project. You will manage comprehensive logs of actions, decisions, and risks, providing structured support to stakeholders and ensuring nothing falls through the cracks.

·      Transparency &Reporting: Support the Program Manager in creating high-impact progress reports, dashboards, and presentations for senior leadership. You will monitor timelines, identify potential bottlenecks, and ensure the project stays on track.

·      Continuous Improvement: Collaborate with cross-functional teams to identify inefficiencies. You will propose and implement process enhancements to improve the transparency and effectiveness of our project management practices.

More about you:

·      Education: You hold a Bachelor’s degree in Business Administration, Project Management, or a related field.

·       Experienced: You bring 5-7 years of experience in a PMO or project management role, ideally within a global corporate environment.

·      Process & Tool Proficiency: You are proficient in project management tools (e.g., MS Project, Smartsheet) and possess a keen eye for detail. Experience with HR systems (e.g., ServiceNow, SuccessFactors) is a strong advantage.

·      The Connector: You excel at coordinating with multi-site, cross-cultural teams. You have the ability to influence team members without direct authority and can navigate complex stakeholder landscapes.

·      Adaptable & Proactive: You thrive in changing environments and are comfortable addressing conflicts arising from competing priorities. Your problem-solving skills ensure risks are mitigated before they become issues.

·      Global Communicator: You are fluent in English, both written and spoken, enabling you to communicate effectively across diverse teams.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Interested applicant, please submit your updated resume with your expected remuneration to https://www.linkedin.com/jobs/view/4402251045/

Job Responsibilities:

1. Daily management of data center team leaders and engineers across various locations.
2. Coordinate with local clients on requirements related to security, recruitment, attendance, and technical matters.
3. Monitor and understand SLA performance across all ITO projects.
4. Evaluate the daily work behavior and discipline of the ITO team, including compliance with KPI standards.
5. Manage attendance consolidation, leave and shift scheduling, and monthly data reporting.
6. Handle recruitment activities, which serve as the primary responsibility in the early stage.

Minimal Job Requirement:

1. Strong communication skills, high sense of responsibility, professionalism, and ability to work under pressure.
2. Proficient in English — able to listen, speak, read, and write in languages.
3. Willing to travel when required.
4. Other relevant project coordination or IT support experience is an advantage.

• Minimum 8 years of working experience in Data Governance or Data Management within a financial institution, preferably in banking.
• Proven ability to manage multi‑stakeholder environments across business, IT, compliance, and vendor teams.
• Strong documentation skills (PowerPoint, Excel, Word).
• Working experience in banking projects, consulting firm, team management and leadership skills, and strong stakeholder management capabilities are mandatory.
• Working experience with Risk Management, Finance/Accounting department about external/internal reporting is preferred.
• Working experience with BCBS239 Implementation is preferred.
• Understanding of Regulatory Reporting/Internal Reporting, Finance/Account business process, related systems is preferred.
• Experience in Project Management is preferred. (Progress, Issue, Risk, Stakeholders etc.)
• Experience preparing executive-level reporting is preferred.

About PLAYON

PLAYON is a new-generation indoor entertainment and active play destination designed for families, kids, teens, and young adults. We are building a vibrant, energetic, and experience-driven venue that combines fun, movement, and memorable customer experiences. We are looking for a hands-on and responsible Store Manager to lead the daily operations of the outlet and manage the ground team on site.

Job Summary

The Store Manager is an on-site, hands-on role responsible for the daily operations, team management, customer service standards, safety, cleanliness, and overall performance of the outlet. This person will lead by example, ensure smooth operations during opening and closing, and drive revenue while maintaining high service standards.

Key Responsibilities

• Oversee the day-to-day operations of the outlet and ensure smooth running of all activities
• Lead, supervise, and manage the outlet team, including duty roster planning, attendance monitoring, and daily deployment
• Ensure high standards of customer service and handle customer feedback or complaints professionally
• Maintain cleanliness, safety, presentation, and operational readiness of the outlet at all times
• Monitor ticketing, admissions, retail sales, party bookings, and other revenue-related activities
• Ensure all staff follow company SOPs, safety rules, and service standards
• Conduct on-site briefing, training, and performance coaching for staff
• Manage opening and closing procedures, cash handling, and daily reporting
• Monitor stock levels for operational supplies, retail items, and other outlet needs
• Coordinate with maintenance, suppliers, mall management, and internal departments when required
• Support marketing campaigns, festive events, school holiday activities, and promotional launches at outlet level
• Track outlet performance and assist management in improving sales, efficiency, and customer satisfaction

Requirements

• Minimum Diploma qualification; Degree is an advantage
• At least 3–5 years of experience in outlet operations, retail, F&B, attractions, playgrounds, entertainment, or related service industry
• Prior experience in a supervisory or managerial role is preferred
• Strong leadership and team management skills
• Hands-on, responsible, and able to solve problems on the ground efficiently
• Good communication and interpersonal skills
• Able to work in a fast-paced environment, including weekends and public holidays
• Familiar with daily operations reporting, scheduling, service recovery, and staff supervision
• Comfortable managing customer-facing operations and handling peak crowd situations
• Basic knowledge of Microsoft Office or Google Sheets/Docs is preferred

Preferred Experience

• Experience in indoor playgrounds, family entertainment centres, activity venues, attractions, theme parks, or hospitality-related operations
• Experience handling front-line teams, shift planning, and outlet KPI performance
• Strong awareness of operational safety, cleanliness, and customer experience

What We Are Looking For

We are looking for a dependable and mature Store Manager who is willing to be physically present on site, lead the team from the front, and take ownership of the outlet’s daily performance. This is not a desk-bound HQ role. It is a hands-on outlet leadership role that requires strong execution, discipline, and people management.

• Review structural design submissions and produce/endorse shop drawings for reinforced concrete and temporary support systems.
• Coordinate with consultants, checkers, architects, and site teams to ensure alignment of structural designs and execution.
• Develop and assess temporary works designs such as formwork, scaffolding, and support systems.
• Provide technical input to project teams, addressing design-related challenges and site issues.
• Oversee progress on engineering, quality, and scheduling matters, ensuring timely resolution.

Requirements:

• Degree in Civil/Structural Engineering
• At least 5 years of experience in civil/structural works, with LTA projects.
• Prior site experience in underground or tunnelling projects.
• Familiar with structural coordination with consultants and design management processes
• Proficient in design and drafting tools (e.g. STAAD, AutoCAD or similar).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Create, update, and manage project timelines to ensure efficient workflow and execution.
• Monitor project schedules, track progress, and provide regular updates while identifying any deviations.
• Analyse scheduling data, assess budget forecasts, and oversee cost estimations to maintain financial accuracy.
• Collaborate with engineering, procurement, and project teams to align work scope and prepare detailed reports for management.

Requirements:

• Degree in any relevant discipline.
• At least 4 years of project planning experience in Construction industry.
• Proficiency in Microsoft Project

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage and oversee BMS projects in construction and M&E sectors from planning to execution.
• Coordinate with clients, consultants, and contractors to ensure project requirements are met.
• Supervise the installation, testing, and commissioning of BMS systems on construction sites.
• Ensure compliance with M&E standards, construction safety regulations, and project specifications.
• Provide technical support, troubleshoot system issues, and conduct system handovers.

Requirements:

• Diploma in Electrical, Mechanical, or Building Services Engineering.
• Minimum 3 years of experience in BMS-focused projects within construction/M&E industry.
• Familiar with BMS systems (e.g., Siemens, Schneider, Honeywell, etc.).
• Strong project management, coordination, and problem-solving skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Responsibilities

• Lead the planning and execution of commercial foodservice fit-out projects, ensuring alignment between operational requirements, technical constraints, and client expectations.

• Drive coordination across consultants, contractors, suppliers, and internal stakeholders to ensure smooth integration of kitchen systems within the overall build environment.

• Review and interpret layout drawings, equipment specifications, and service requirements, providing technical input and resolving design clashes where necessary.

• Oversee on-site installation works including mechanical, electrical, ventilation, and plumbing interfaces, ensuring quality standards and regulatory compliance are met.

• Track project timelines, procurement schedules, and cost controls, proactively identifying risks and implementing corrective actions.

• Ensure all submissions, inspections, and installations comply with relevant authority guidelines relating to ventilation, fire safety, and foodservice infrastructure.

Requirements

• Diploma or Degree in Mechanical Engineering, Building Services, Construction Management, or a related discipline.

• Proven experience managing commercial kitchen, foodservice, or hospitality infrastructure projects from coordination through handover.

• Working familiarity with kitchen equipment systems, ventilation and exhaust coordination, and basic drawing review or mark-up in AutoCAD.

• Strong stakeholder management skills with the ability to manage multiple contractors and technical parties concurrently.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS).
• Project Planning and Management
• Lead Student Information System projects from initiation to completion, including planning, execution, and resource management.
• Develop and manage project plans, timelines, milestones, and budgets.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
• Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
• Prepare and present status reports to the steering committee and key stakeholders.
• Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
• Student Information System Implementation and Maintenance
• Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
• Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
• Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
• Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
• Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
• Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
• Maintain and support the existing Integrated Student Information System on the Oracle-PeopleSoft Campus Solutions, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
• Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
• Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration.
• Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
• Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
• Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
• Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
• Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
• Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
• Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.
• Other duties as assigned.

• Degree/Diploma in Computer Science, IT or related discipline with at least 10 years of relevant work experience, including at least 5 years of hands-on project management experience demonstrating solid understanding of the higher education domain as well as Oracle-PeopleSoft Campus Solutions implementation and support experience.
• Certification in Project Management and/or Business Analysis (e.g. PMP, CITPM, CBAP) preferred.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management (e.g., PMP, CITPM) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Summary

• Salary range $5500-$6500 (Based on experience)

• 5.5 days
  Monday to Friday 8:30am-5:30pm
  Saturday 8:30am-12:30pm

• Industry: Power protection solutions and engineering services provider

• AWS & Bonus is given

• MNC, good company prospect

Responsibilities

• Manage projects from design, submission, procurement, construction, to final handover

• Organize and control all project activities to ensure quality, cost, and timeline targets are met

• Identify contract issues and manage commercial, technical, and site risks

• Work closely with internal teams such as Business Development, Tender, Cost Control, and Service teams

• Coordinate conceptual studies, pre-design, detailed design, and procurement activities

• Manage subcontractors for construction, installation, testing, and commissioning works

• Oversee construction and installation of building and M&E facilities

• Liaise with consultants, data center owners, and building landlords to meet mission-critical facility requirements

Requirements

• Diploma or Degree in Electrical or Mechanical Engineering

• Minimum 5 years of working experience in construction management with a contractor and/or consultancy

• Experience in greenfield and brownfield projects, including interior A&A and fit-out works

• Project Management Professional (PMP) certification is an advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R24120071)

Company Overview

The Salon Manager leads salon operations to deliver exceptional client experiences, drive revenue growth, and develop a skilled team. This role balances customer service excellence, business management, and team leadership to ensure salon success.

Job Summary

The Salon Manager is responsible for overseeing all operational aspects of the salon, ensuring a high-quality client experience, driving revenue growth, and leading and developing a skilled team of beauty professionals. This is a crucial leadership role that balances excellent customer service, strong business acumen, and effective team management.

Responsibilities

Staff Management & Leadership

• Recruit, hire, and onboard stylists, colorists, technicians, and front desk staff to build a skilled team.
• Develop and manage staff schedules to ensure adequate coverage and operational efficiency.
• Conduct performance reviews and provide coaching to improve technical skills, product knowledge, and customer service.
• Lead training sessions to enhance team capabilities and service quality.
• Foster a positive, collaborative, and professional work environment to boost staff retention and morale.
• Resolve employee conflicts and disciplinary issues promptly and fairly to maintain workplace harmony.

Operations & Business Management

• Manage daily cash handling, financial reconciliation, and payroll processing to ensure accurate financial operations.
• Monitor and control inventory levels of professional and retail products to minimize waste and maintain stock availability.
• Oversee the booking system to ensure efficient client appointment and walk-in management.
• Maintain salon cleanliness and equipment upkeep in compliance with health, safety, and hygiene regulations.
• Analyze sales data and key performance indicators (KPIs) to identify growth opportunities and improve business performance.

Client Experience & Sales

• Serve as the primary contact for complex customer service issues, resolving them swiftly to maintain client loyalty.
• Drive retail product sales by training staff and implementing promotional campaigns.
• Develop and execute local marketing strategies and client loyalty programs to attract and retain clients.
• Maintain a welcoming, high-end salon atmosphere that aligns with the brand image.

Required competencies and certifications

• Minimum of 3-5 years of proven experience in a management or supervisory role, preferably within a salon, spa, or high-end retail environment.
• Demonstrated ability to manage a team of 5 or more employees.
• Ability to stand and walk for extended periods and lift up to 25 pounds occasionally.
• Willingness to work a flexible schedule including evenings, weekends, and holidays as needed.

Preferred competencies and qualifications

• License in cosmetology or a relevant field is a plus but not required if management experience is extensive.
• Proficiency with salon management software (e.g., Mindbody, Vagaro) and standard office applications.
• Strong business acumen including retail operations, budgeting, inventory control, and sales forecasting.
• Exceptional coaching, mentoring, and team-building skills.
• Excellent verbal and written communication skills to interact effectively with clients, staff, and vendors.
• Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Are you passionate about education, leadership, and making a real impact? At LCentral, we’re looking for a Centre Manager who can take ownership of daily operations, lead a team, and create a fun, engaging, and professional environment for students, parents, and staff.

Whether you have prior management experience or are a highly motivated graduate ready to grow into the role, we welcome driven individuals who are eager to step up, take initiative, and make a difference.

What You’ll Be Doing

As a Centre Manager, you will take full responsibility for the daily operations of your centre:

• Lead the team: Manage and support teachers and administrative staff to ensure smooth operations.
• Student & Parent Engagement: Build strong relationships with students and parents, addressing enquiries, providing updates, and ensuring a positive experience.
• Centre Operations: Oversee enrolments, documentation, fee processing, and general administration.
• Customer Service Excellence: Maintain a welcoming, friendly, and professional environment for students, parents, and staff.
• Problem Solving & Improvement: Take ownership of operational challenges, suggest improvements, and contribute to the centre’s overall success.

Requirements

• Diploma or degree holder in any discipline.
• Energetic, warm, and people-oriented — able to motivate staff and engage students.
• Strong communication and leadership skills.
• Responsible, accountable, and solution-driven.
• Prior management experience in a similar setting is a plus, but not required.

Work Hours & Commitment

• Weekdays: 1:00 PM – 9:00 PM (2 Weekdays off).
• Saturday & Sunday: 8:30 AM – 6:30 PM (both days are weekends compulsory).

Why You’ll Love Working at LCentral

• Leadership Experience: Manage your own team and develop strong people management skills.
• Autonomy & Ownership: Take charge of your centre without micromanagement.
• Positive, Fun Environment: Work directly with students in a cheerful, engaging learning space.
• Career Growth: Continuous learning opportunities in operations, customer service, and centre management.
• Impactful Work: Shape the learning journey of students while ensuring smooth centre operations.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Summary

Responsible for the overall management of sales operations, providing leadership to the Singapore regional headquarters to ensure operational excellence and drive growth strategies across Southeast Asia and India.

Responsibilities

• Lead the development and execution of the regional sales strategy to achieve sales targets and expand market presence across SEA and India
• Manage daily sales operations, ensuring effective coordination between the Singapore office and regional subsidiaries
• Drive operational excellence by aligning sales processes with business goals and regional market demands
• Facilitate high-level negotiations and reporting with Japanese stakeholders and Japan headquarters using native-level Japanese proficiency
• Oversee communication and management of local workforce and regional operations using business-level English

Required competencies and certifications

• Minimum 10 years of professional work experience in Japan to understand business nuances and operational standards for Japan HQ alignment
• Native-level proficiency in Japanese for effective communication with Japanese stakeholders and Japan HQ
• Business-level proficiency in English for managing local workforce and regional operations in SEA and India