Total 14,421 job vacancies in Singapore

Role Purpose

The Process Excellence & Services Manager drives continuous improvement across the shared services operation and ensures the organisation's process documentation is produced and maintained to a consistent, high-quality standard.

The role has two connected mandates. First, itis embedded in the shared services operation across all service lines, diagnosing performance issues, driving improvement, and ensuring the services delivered meet the standards the business requires. Second, it owns the process documentation standards and methodology for the department, managing the pipeline of documentation work and the process repository.

The role is based in Singapore with regular travel to the shared services centres. It reports to the General Manager, Business Excellence, and works closely with domain leads, shared services leadership, and Technology.

Role Accountabilities

Shared Services Performance and Continuous Improvement

• Spend significant time on the ground in the shared services centres, building a detailed understanding of how work flows across all service lines and where performance breaks down.
• Diagnose root causes of quality, throughput, and cycle time issues within the shared services operation, using structured problem-solving and data analysis.
• Lead and deliver improvement initiatives that reduce rework, exception volumes, processing errors, and turnaround times across shared services.
• Work with shared services leadership to embed practical performance routines that convert signals into action: queue management, triage effectiveness, SLA adherence, exception handling, and escalation discipline.
• Monitor and respond to new failure patterns as work migrates into the shared services centre, ensuring transitions are stabilised and sustained.
• Track and report on improvement benefits, maintaining an evidence base that supports prioritisation and demonstrates return on effort.

Process Documentation Standards and Methodology

• Define and maintain the standards for how processes are documented across the department: notation conventions, levels of detail, naming, metadata, and tooling.
• Establish clear documentation templates, style guides, and quality criteria that shared services and any outsourced providers work to.
• Own the methodology for how process documentation is requested, produced, reviewed, approved, and published, including version control and review cycles.
• Ensure documentation standards capture how digital transactions and system-enabled workflows change task ownership, exception handling, and fallback requirements.

Process Documentation Services Management

• Act as the primary interface between the department and shared services for process documentation and analytical support.
• Translate design intent received from domain leads into clear briefs, specifications, and priorities for the shared services team to execute against.
• Define and manage the scope of documentation work: what is delivered, to what standard, and within what capacity
• Quality-assure all documentation outputs before publication, ensuring they accurately reflect the approved design intent and meet the department's standards.
• Where capacity is supplemented or replaced by outsourced providers, manage the scope, quality, and integration of those engagements.

Process Repository Ownership

• Own and maintain the process repository as the single source of truth for all documented processes, standards, and process metadata.
• Ensure published documentation is accessible, searchable, current, and organised to support adoption and operational use.
• Track and report on documentation coverage, currency, and quality across end-to-end domains, flagging gaps and providing visibility to leadership.

Cross-Domain Documentation Coherence

• Review documentation across end-to-end domains to identify inconsistencies, gaps, or overlaps at domain boundaries and handoff points, and work with domain leads to resolve them.
• Maintain a map of how documented processes connect across domains, so the department has a coherent view of the end-to-end process landscape.

Key Qualifications & Skills

Qualifications

• Bachelor's degree in Business, Engineering, Logistics, Supply Chain, Finance, Analytics, or a related discipline; postgraduate qualification is an advantage.
• Lean Six Sigma certification preferred (Green Belt minimum; Black Belt an advantage).
• Training or certification in change management, programme/project delivery, or equivalent transformation discipline is valued.
• 10 to15+ years' experience in process improvement, shared services operations, operational excellence, or transformation delivery, ideally in shipping/logistics or other complex B2B service industries.
• Demonstrated track record of diagnosing and improving shared services or business process outsourcing operations, with measurable results in quality, throughput, and cost-to-serve.
• Experience managing process documentation standards, repository management, and documentation production pipelines across multiple functional domains.

Technical skills

• Proficient in process mapping methodologies and tools (BPMN, SIPOC, value stream mapping, or equivalent) with the ability to set and enforce documentation standards across multiple teams.
• Strong analytical capability: able to diagnose operational performance issues using data, quantify impact, and prioritise interventions.
• Working knowledge of shared services and BPO operating models, including queue management, triage, SLA frameworks, exception handling, and transition/stabilisation disciplines.
• Working knowledge of process repository platforms and document management systems, including structure design, metadata management, and access control.
• Digital enablement literacy: understands how online workflows, integrations, and system-enabled transactions affect process documentation and shared services operations.
• Working knowledge of workflow platforms, ERP environments, or CRM/service tooling is an advantage.

Professional skills

• Senior stakeholder management: able to influence without authority, align cross-functional teams, and hold the line on standards calmly.
• Strong facilitation and negotiation: closes decisions, resolves trade-offs, and avoids governance becoming bureaucracy.
• Clear and credible communicator: produces decision-ready recommendations backed by evidence and communicates operational truths in business language.
• Change leadership with sustainment bias: designs for adoption, stabilises changes, and embeds routines and controls into BAU.
• Sound judgement and resilience in high-interruption environments, maintaining discipline on priorities and outcomes.
• Comfortable working across locations, spending extended periods on-site at the shared services centre to build relationships and drive improvement at the operational level.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Location: Central area
Position: HR Assistant Manager - CK Job ID:20176
Salary: basic up $5,000 + bonus

Industry: Hospitality/Tourism

Responsibilities:
• Oversee and support end-to-end HR operations, including recruitment, onboarding, performance management, and employee lifecycle processes
• Ensure full compliance with local labor laws, regulatory requirements, and company policies
• Establish, monitor, and enhance HR internal controls, policies, and standard operating procedures
• Act as a key point of contact for employee relations matters, providing guidance and resolving issues professionally
• Support management in organizational development, workforce planning, and talent management strategies
• Maintain and ensure accuracy, confidentiality, and integrity of HR records and documentation
• Lead or support HR projects and process improvement initiatives
• Provide sound HR advice to stakeholders and contribute to decision-making processes
• Handle audits (internal/external) and ensure HR practices meet governance standards
• Proactively identify issues and implement effective solutions in a dynamic and fast-paced environment
• Perform other duties and responsibilities as assigned by management

Requirements:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related discipline
• Relevant HR experience, with exposure to HR operations and compliance
• Strong knowledge of employment laws and HR best practices
• Experience in implementing or managing internal controls and audit processes
• Proven ability to manage multiple priorities and work under pressure
• Strong problem-solving, analytical, and decision-making skills
• Excellent communication and stakeholder management abilities

Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for HR Assistant Manager - CK Job ID:20176".


By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Please find Privacy Policy Agreement from the below link.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Company Overview

RIO LOGISTICS (S) PTE. LTD is an international freight forwarding company providing air and sea freight, transportation, and warehousing services. Its core business focuses on ship spare and offshore logistics and Dangerous Goods (DG) Trucking.

Job Summary

Drive growth by acquiring new customers and expanding existing accounts for ocean, air, and customs brokerage services. Collaborate with internal teams and global networks to develop business opportunities aligned with sales strategies.

Responsibilities

• Proactively acquire new customers for ocean, air, and customs brokerage services to expand market presence
• Build and maintain strong, long-lasting relationships with new and existing customers to develop additional business opportunities
• Grow revenue and volume footprint to achieve economies of scale and enhance service reliability
• Partner with Rio’s network to increase volumes in key trade lanes and verticals following the Sales Strategy
• Engage with local and global networks to support account development and business growth
• Represent Rio’s values and ethics, including Safety, Integrity and Trust, and Continuous Improvement, in all customer interactions
• Act as the primary sales contact for assigned customers, managing relationships to identify and convert new business opportunities
• Maintain and update a sales pipeline to meet growth targets by identifying, developing, and converting leads into customers
• Utilize the Global CRM platform to document sales activities and customer details accurately
• Research market trends and identify new opportunities focused on air and ocean freight services
• Develop, update, and prioritize sales pipeline opportunities in collaboration with internal teams such as Logistics and Business Development
• Participate in regional and local RFP/RFQ processes to identify customer needs and tailor solutions accordingly
• Develop pricing strategies, negotiate terms, and close deals with new customers to secure business growth
• Collect and analyze market information to support the Freight Forwarding Manager and participate in training to stay current with industry changes
• Research market trends and new opportunities, focusing on air and ocean freight
•  2-3 years experience in Business Development in Forwarding within the region.

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production ofalphas and financial strategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academicsensibility with accountability for results. Employees are encouraged to thinkopenly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challengeconventional thinking and possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.

The Role: 

We are seeking an exceptionally talented Assistant Portfolio Manager to join our team. The job responsibilities include, but are not limited to, the following:

Research

• Execute search for Meta Research under Portfolio Manager’s direction
• Test modules provided by Portfolio Manager

Strategy Maintenance

• Maintain Production and Incubator Strategies by ensuring smooth daily production, fixing any errors, bugs, etc.
• Perform upgrades for strategies under Portfolio Manager’s direction
• Execute rebalances for Portfolio Manager’s trading units

Increasing Automation

• Assist with consolidating python portfolio management library and integrating it with wqbooklib and GraphBuilder/simdesigner
• Automate back-testing for strategy allocation algorithms and automate strategy-level allocation and rebalancing 

What You’ll Bring:

• A technical degree from a top tier institution
• Strong Math or Computer Science background
• Good knowledge of Optimization and Machine Learning
• Experienced Programmer in Python and C++
• Experienced Quant Researcher (Alphas/Metas)
• Ability to precisely communicate complex principles and goals
• Excellent problem-solving abilities and judgement with strong attention to detail
• Ability to work independently and thrive in a team-oriented environment

JJ Consulting Services is a recruitment firm and preferred partner for multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates. Our client is a luxury 5‑star city‑centre hotel in Singapore, who is seeking to recruit an Assistant Bar Manager.

Job Summary

The Assistant Bar Manager will lead daily bar operations, develop innovative beverage programs, manage budgets, and drive marketing efforts to elevate the outlet’s reputation and profitability in a luxury 5-star hotel.

Responsibilities

• Oversee and coordinate daily Front of the House and Heart of the House operations to ensure effective delegation and operational efficiency
• Manage guest service quality, beverage program execution, and overall financial performance of the bar
• Collaborate with mixologists to develop a cocktail menu aligned with current trends and market research
• Conduct market research to enhance the outlet’s reputation aiming for inclusion in Asia’s top 50 bars
• Partner with regional bars to increase the commercial visibility and brand presence of the bar
• Design and implement comprehensive training programs to maintain team knowledge and competitiveness
• Facilitate ongoing training and re-training to ensure continuous team development
• Develop and execute long-term strategies to advance the outlet’s business objectives
• Identify and capitalize on market trends to pursue expansion or strategic realignment opportunities
• Lead marketing and public relations initiatives to promote the outlet and support industry recognition goals
• Analyze and manage outlet budgets to reduce expenses and improve profitability
• Oversee control of outsourced labor, casual staffing, and overtime within budgetary limits
• Maintain and enforce service standards, procedures, and compliance with hygiene and food safety regulations per Fairmont and corporate guidelines
• Support the Bar Manager in operational and strategic tasks

Preferred competencies and qualifications

• Minimum 1 year experience in an Assistant Bar Manager role
• At least 3 years experience as a Head Mixologist
• Experience working in Asia or at a World 50 best bar
• Knowledge of financial management and marketing principles
• Strong interpersonal and communication skills to engage guests and employees at all levels
• Ability to work independently and perform effectively under pressure
• Service-oriented mindset with strong attention to detail
• Proficient computer skills, including Microsoft Word and Excel
• Effective problem-solving, decision-making, and conflict management skills in a diverse, multicultural environment
• Ability to use sensitivity and discretion in supporting guest needs
• Leadership skills to continuously improve guest service experience and team performance

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating the position applying for, present/expected salaries, and earliest available date. Only shortlisted candidates will be notified.

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Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Support the day-to-day operations of the store and assist in manpower planning to achieve operational and business goals

• Assist in leading, training, and motivating team members to deliver excellent customer service

• Support key administrative functions including inventory control, sales tracking, and basic reporting

• Participate in inventory audits to ensure optimal stock levels and minimize losses

• Work closely with internal teams to ensure smooth store operations and execution of promotions

• Ensure compliance with product quality, hygiene, and safety standards

• Assist in handling customer feedback and service recovery in a professional manner

• Maintain good knowledge of menu items and ensure consistent product presentation

• Support daily opening, closing, and shift operations

• Participate in a structured training program with progressive exposure to store management responsibilities

Requirements:

• At least 2 years of experience in F&B or retail, preferably in a supervisory or team lead role
• Strong willingness to learn and grow into a Store Manager position
• Good communication and interpersonal skills
• Able to thrive in a fast-paced environment
• Positive attitude and proactive mindset

Roles & Responsibilities

This entry-level position supports the Fuel Department across fuel operations, data analysis, and digital initiatives, while providing exposure to marine fuel strategy and sustainability developments.

The role is designed to develop future talent, offering opportunities to contribute to operational efficiency, data-driven decision-making, and cross-regional collaboration, particularly with stakeholders in Singapore and Japan.

1. Fuel Operations Support

• Assist in monitoring marine fuel procurement activities, including price tracking and supplier evaluation
• Support the preparation of operational reports and performance analyses
• Assist in handling fuel-related disputes and maintaining claims documentation

2. Data Analysis & Reporting

• Collect, organize, and analyze fuel-related data (e.g., pricing, consumption, and trends)
• Develop and maintain dashboards and reports for internal stakeholders
• Support data-driven initiatives to enhance cost efficiency and transparency

3. Digital & Process Improvement Initiatives

• Support ongoing digital transformation projects within the Fuel Department
• Assist in the development, testing, and implementation of analytical tools and systems
• Identify opportunities to streamline workflows and improve operational processes

4. Sustainability & Regulatory Support

• Assist in tracking fuel emissions and environmental performance
• Support the preparation of reports aligned with internal decarbonisation goals and external regulatory requirements (e.g., IMO, FuelEU, ISCC)
• Conduct research on alternative fuels and emerging industry developments

5. Stakeholder Coordination

• Liaise with internal departments (Operations, Technical, Finance) to support data and reporting requirements
• Coordinate with regional stakeholders, including teams in Japan
• Assist in preparing presentations, reports, and documentation for management

Job Requirements

Skills

• Strong analytical and problem-solving capabilities
• Proficiency in Microsoft Excel; familiarity with data tools (e.g., Python, Power BI) is an advantage
• Good organizational and time management skills with attention to detail
• Effective communication and interpersonal skills, with the ability to work across teams

Language Requirements

• Proficient in English (spoken and written)
• Fluency in Japanese (spoken and written) is an advantage to support regional collaboration

Additional Requirements / Advantages

• Experience or exposure to AI or Agentic AI-related workflows is an advantage
• Knowledge of the bunker fuel market, including fuel types (e.g., HSFO, LSMGO), bunker standards, and international regulations is preferred
• Prior experience in maritime shipping is required

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS).
• Project Planning and Management
• Lead Student Information System projects from initiation to completion, including planning, execution, and resource management.
• Develop and manage project plans, timelines, milestones, and budgets.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
• Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
• Prepare and present status reports to the steering committee and key stakeholders.
• Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
• Student Information System Implementation and Maintenance
• Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
• Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
• Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
• Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
• Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
• Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
• Maintain and support the existing Integrated Student Information System on the Oracle-PeopleSoft Campus Solutions, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
• Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
• Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration.
• Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
• Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
• Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
• Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
• Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
• Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
• Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.
• Other duties as assigned.

• Degree/Diploma in Computer Science, IT or related discipline with at least 10 years of relevant work experience, including at least 5 years of hands-on project management experience demonstrating solid understanding of the higher education domain as well as Oracle-PeopleSoft Campus Solutions implementation and support experience.
• Certification in Project Management and/or Business Analysis (e.g. PMP, CITPM, CBAP) preferred.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management (e.g., PMP, CITPM) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job role: Employee Benefits - Business Development Insurance Broker (Manager/Senior Manager)

Department: Employee Benefits, Howden Singapore

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES:

Business Development:

• Sales/Securing of new business
• Identify new prospects, leads and pipelines (including networking)
• Propose the most suitable insurance solution to clients
• Onboarding new clients including placement
• Devise and deliver employee communication plan
• Assist in claims where required (during initial stage of onboarding the new client)
• Identify cross-selling opportunities with other divisions
• Engage in marketing activities
• Promote good team spirit and co-operation

Relationship Management:

• Build and maintain strong relationships with clients, understanding their evolving needs.
• Provide exceptional customer service and support to retain clients and build long-term partnerships.

Needs Assessment and Analysis:

• Conduct thorough assessments to understand client’s specific needs and objectives.
• Analyze the existing employee benefits programs and identify areas for improvement on renewal.
• Help clients manage and control the costs of their benefits.
• Provide strategies for cost containment.

Market Research and Plan Design:

• Identify the insurance market to find best available plans and carriers.
• Design customised employee benefits plans that align with client’s goals and budget.
• Present multiple options and explaining the benefits and drawbacks of each.

Negotiation:

• Negotiate with insurance carriers to secure the best rates and terms for the client.
• Leverage industry knowledge and relationships to obtain favorable terms for clients.

Employee Communication and Education:

• Conduct in-person or online sessions to brief employees on their benefits.
• Provide on-going support to answer employee/HR questions and resolve issues/

Claims Management:

• Assist in claim escalations from HR or employees
• Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

OUR IDEAL CANDIDATE WILL BE:

• Excellent report writing skills
• Good team spirit
• Resilient and able to meet deadlines
• Able to build relationship across all levels
• Minimum 4 years of relevant experience in a similar capacity
• A recognized degree in any discipline and/or professional insurance qualifications
• Good working knowledge of employee benefits products
• Good communication and interpersonal skills
• Strong verbal and written English (Effective bilingual in Mandarin will be bonus)

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative environment with excellent learning opportunities

DATA PROTECTION NOTICE FOR JOB APPLICANTS

This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”

For more information, please refer to the link below.

• https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 5 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Main Responsibilities

• Partner with the VP of Finance & Admin to develop long-term HR strategies and succession plans.

• Manage recruitment for Singapore and overseas locations, including Malaysia.

• Lead traineeship programs, including coordinating training schedules and designing career pathways.

• Draft and refine corporate policies regarding recruitment, performance, and compensation.

• Conduct audits to ensure all practices align with local labor laws and regulatory requirements.

• Monitor HR policy implementation across all group subsidiaries.

• Oversee group data collation for head office reporting and spearhead new initiatives like HR digitization.

Requirements

• Degree in Human Resources, Business, or equivalent.

• Knowledge of the Singapore Employment Act and labor laws.

• A proactive problem-solver with excellent communication skills, high attention to detail, and the ability to manage multiple priorities in a shifting environment.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application, and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

Nguyen Thi Doan | R23116355

RRecruiter Pte. Ltd. | 18C9514

Admin & Account Executive

• Working days: 5 days (Mon-Fri, 8am-5pm)
• Location: Tuas
• Basic: $2,900 - $3,300 + AWS

Job Scope:

Finance

Be responsible for the day-to-day transaction processing of the Sales, Purchase and Nominal Ledger and Accounting to ensure the completeness and accuracy of the accounting records, including the following:

• Handling bank receipts and payments & petty cash payments.
• Handling Supplier invoice , delivery order
• Processing expense claims after review.
• Preparing Quotation to customer 
• Update the material cost & labour cost
• Update the accounting entry ( Accounting software : Peachtree )  
• Preparing the report for month end closing
• Handling opening job file 
• Preparing sales invoices 

Admin 

• Manage general communications such as posts, deliveries, couriers, etc. 
• Manage worker dormitory matters.
• Manage supply of stationery and other office supplies   
• Apply and update for Safety Course , Yard entry permit , etc 
• Update for staff personnel information, etc 
• Cover for the Finance & Admin Manager in case of absence
• Carry-out other tasks that can be reasonably expected from this role 

Job Requirements:

• Min. Diploma in Accounting 
• Min. 2 years’ finance/accounting and/or reporting experience

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Sun City is a leading provider of integrated facilitysolutions. We are seeking a sophisticated Strategic Account Manager tospearhead our pre-tender engagement strategy and lead our competitive biddingprocess. Unlike traditional sales roles, this position focuses on long-cyclerelationship architecture—identifying and influencing key stakeholders withinTier-1 commercial and industrial assets before the formal procurement processbegins, and personally steering the proposal to a successful win.

Key Responsibilities

• Market Intelligence & Mapping: Identify high-value asset portfolios and map the decision-making unit (DMU) including Property Managers, MCST Councils, and Procurement Heads.
• Pre-Tender Influence: Engage prospects early in the contract lifecycle to conduct "needs discovery," positioning our service capabilities as the benchmark for upcoming tender specifications.
• End-to-End Bid Management: Lead the entire submission process once a tender is live. This includes coordinating with technical teams, site walks, pricing strategy, and the final assembly of compelling, high-quality bid documents.
• Brand Ambassadorship: Serve as the primary face of the organization, maintaining an impeccable professional image that aligns with the premium nature of our facility partners.
• Pipeline Nurturing & Closing: Manage a sophisticated CRM of contract expiry dates and incumbent gaps. You are responsible for the lead from the initial "cold" touchpoint through to the final contract signing and handover.

The Desired Profile

• The Architect: You are socially confident, articulate, and capable of building instant rapport with diverse stakeholders.
• The Driver: You are motivated by outcomes, possess a high sense of urgency, and are disciplined in your pursuit of market share.
• The Closer: You possess the technical rigor to manage complex bid documents and the "finishing touch" required to win competitive tenders.
• Communication Excellence: Exceptional command of English; the ability to present complex operational solutions with clarity and poise during formal tender interviews.
• Strategic Intuition: You understand that "farming" is about timing and trust, while "winning" is about precision and compliance.

Qualifications

• Significant experience in Business Development, Corporate Relations, or Luxury Hospitality.
• Proven track record in Bid Management or Proposal Writing, specifically within the Singapore commercial landscape (e.g., GeBIZ or private MNC tenders).
• Demonstrated ability to manage long-term, high-value corporate relationships from inception to close.
• A background in Facilities Management or Real Estate is advantageous but secondary to your ability to influence, persuade, and execute.

Our client is actively searching for a Assistant Manager/ Senior Asst Manager (Ops Surgery) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

You will provide/support project management, operations and administrative oversight in clinical operations including planning and implementation of clinical services.  You will drive workflow improvements to enhance patient experience, optimise efficiency, ensure financial sustainability and improve operational outcomes.  You will support the strategic development and redesign of clinical services by shaping the patient journey and partnering with Clinical Heads and key stakeholders to plan, develop and implement care models that enable the effective delivery of clinical services across the hospital.

The responsibilities of this role are:

• Support the implementation of hospital initiatives in alignment with national and cluster-level strategies and directives.
• Manage and support departmental projects, tracking progress, mitigating risks, and ensuring timely, on-budget delivery of objectives.
• Perform in-depth data quality reviews to detect, validate and flag anomalies for follow-up.
• Monitor key performance indicators as well as support analysis and reporting to inform decision-making processes.
• Manage procurement projects end-to-end, including coordinating across multiple stakeholders to gather required information, and develop justifications to secure funding approval.
• Collaborate across clinical and non-clinical teams to deliver patient-centric initiatives, operational strategies and sustainable care models.
• Develop and maintain management reports and documentation that provide insights into operational performance, project progress, and resource utilization to support strategic decision-making.
• Contribute to process improvements and maintain service quality standards to drive excellence in patient care.

The ideal candidate will need to have the following qualities and experience:

• Good Bachelor's degree in any discipline with at least 2 years of relevant experience. 
• Candidates with prior experience in hospital clinical operations or healthcare  administration will have an added advantage, although this is not a pre-requisite.
• Organised, meticulous individual with excellent command of written and spoken English, strong interpersonal skills and good project management skills.
• Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
• Self-motivated, enthusiastic about learning on the job and willing to go the extra mile to see things through.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Strong numerical proficiency and comfortable translating data into insights.

• Manage and grow relationships with key corporate accounts through structured engagement and account development strategies.
• Identify and capture revenue opportunities in Supply Chain Financing, Factoring, and related financial solutions through cross-selling initiatives.
• Drive strategic collaborations and referral partnerships that contribute to sustainable revenue growth.
• Conduct regular client reviews and onsite engagements to ensure strong account performance and high client satisfaction.
• Act as the primary point of contact for strategic customers, overseeing issue resolution and service excellence.

Requirements:

• Degree in Business, Finance, or equivalent
• At least 4 years of experience in corporate or SME banking, or equivalent roles within financial services.
• Working knowledge of supply chain finance and factoring products.
• Strong stakeholder management, negotiation, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

  Account Management

• Manage and grow existing retail accounts
• Conduct regular store visits to check stock levels, product display, and sales performance
• Build strong relationships with buyers and store managers

 Sales Growth

• Drive sell-in and reorders from existing accounts

• Propose promotions, bundles, and new product launches

• Ensure strong in-store visibility and merchandising
  
   Business Development

  • Identify and open new retail channels (electronics, sports, fitness, lifestyle stores)

  • Pitch and secure new accounts

  • Expand brand presence across Singapore