Job Summary

You will lead business development and sales activities focused on expanding the business pipeline, generating revenue, improving profitability, and positioning products effectively in Singapore. Collaborate with internal teams to align business development efforts with company goals. Territory and industry vertical assignments will vary based on your seniority and experience.

Responsibilities

• Lead sales and business development efforts for company products and services within the Enterprise and Government sectors to drive revenue growth
• Manage and respond promptly to procurement-related queries including Pre-Qualification, Quotation, Proposal, and detailed contract requirements
• Drive deal closure and ensure timely revenue booking to meet business targets
• Conduct market-sensing activities, perform analytics, and generate reports to inform sales strategies
• Evaluate sales methods, costs, and outcomes to optimize effectiveness and profitability
• Monitor and report sales performance regularly on weekly, monthly, quarterly, and year-end bases to stakeholders

Preferred competencies and qualifications

• Minimum 2 years of sales experience in the IT industry, specifically in B2B business and Enterprise Services sales
• Proven track record of closing multiple million-dollar deals and managing full delivery cycles
• Ability to manage multiple projects and services efficiently and perform field sales independently
• Self-motivated, sales-driven, and results-oriented mindset
• Strong interpersonal and communication skills with effective presentation abilities
• Adaptability to dynamic work environments
• Established clientele network within the Enterprise or Government sectors
• Willingness and ability to travel regularly to meet business objectives
• Degree in Engineering, IT, or equivalent preferred but not essential

voco Orchard Singapore, located along the world famous Orchard Road, provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day

As Catering Sales Manager (Event Services), you will be responsible for driving business through direct sales solicitation and support overall catering and events revenue for the hotel. You will be liaising with clients on the logistics and event management for meeting events and any related accommodation. Building up powerful customer relationships that deliver repeat business, and consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
• Establish strong working relationship with meeting event organisers and maintain accurate and updated information about their needs for their function.
• Manage events functions to achieve the optimum departmental revenue targets.
• Follow up on potential sales leads.
• Design and plan meeting packages to maximise the conversions and profitability for the hotel.
• Negotiate and review meeting and events packages offered to clients.
• Represent the hotel in roadshows and events as required.
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed meeting events.
• Be up to date with current meeting and competitive packages in the market.
• Confident and professional approach when dealing with clients suppliers.
• Promote guest satisfaction and encourage referrals.
• Handle feedback and resolve complaints from guests.
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements.
• Maintaining a close working relationship with Vendors and Partners.
• Perform other duties as assigned.

What We Need From You

• Diploma/Degree in Marketing/ Tourism/Hospitality Management/Travel or related disciplines.
• 2-3 years’ experience in Sales within the Hospitality Industry.
• Good communication skills and shows initiative.
• Well versed in systems such as: Opera PMS
• Proficient in Microsoft Office applications.
• Flexible work approach.

What We Offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Maintenance Section Manager
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Transport & Mobile Allowance + AWS + VB
• Duration: Permanent

Key Responsibilities

• Schedule and oversee preventive maintenance activities, including IMTE and calibration for manufacturing equipment.
• Organise and manage both routine and ad-hoc preventive maintenance for buildings and utility facilities.
• Carry out hands-on maintenance tasks and basic electrical work when required.
• Coordinate feasibility assessments and planning for new equipment installations and facility upgrades.
• Work closely with contractors and service providers to supervise maintenance and repair activities.
• Prepare and review approval documentation, equipment training instruction, and installation applications to government agencies, and other internal documents
• Manage spare parts inventory, source quotations, negotiate pricing, and process purchase orders.
• Support the Technical Department in executing the company’s Environment, Health, and Safety initiatives.

APPLY NOW!!!

• Degree in Electrical & Instrumentation, Mechanical, or Chemical Engineering.
• At least 10-15 years of related working experience (Chemical industry exposure is an added advantage).
• Possession of a LEW certification is an added benefit; basic knowledge of electrical systems and/or instrumentation is required.
• Familiar with risk assessment processes and FMEA methodologies.
• Experience using AutoCAD is an added advantage.
• Knowledgeable in Environment, Health, and Safety practices, including ISO 14001 and ISO 45001 standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74381 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary

We seek a Relationship Manager for a banking client’s Commodity Structured Trade Finance Department to manage corporate client portfolios, structure credit facilities, and ensure compliance while driving business growth through strong client relationships.

Responsibilities

• Manage and expand the bank’s corporate client portfolio to increase business opportunities
• Acquire new clients by evaluating their financial profiles and structuring appropriate credit facilities
• Perform credit assessments and cash flow projections to support informed lending decisions
• Prepare detailed credit reports to assess and mitigate credit risks effectively
• Conduct thorough KYC checks to ensure compliance with regulatory and internal policies
• Resolve client queries promptly to maintain high client satisfaction and trust
• Collaborate with local and overseas internal teams to align efforts with business objectives
• Execute additional projects or tasks as assigned by the Head of Department or management

Preferred competencies and qualifications

• Bachelor’s degree or higher in Business, Accounting, Banking, Finance, Economics, or related fields
• Minimum 3 years’ experience managing corporate banking relationships
• Experience in syndication, trade finance, or commodities sector
• Strong credit writing and analytical skills
• Excellent verbal communication and interpersonal skills to engage stakeholders effectively
• Proactive, energetic, results-driven mindset with strong business acumen

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Assist the Consultants in sales support work

• Work with Consultants / Bankers to arrange medical booking, preparation documentations and obtain financial documentation and KYC requirements

• Attend client’s medical examinations or other client’s meetings in Consultant’s absence (face to face with clientele)

• Liaise with Bankers and clients for meetings, medical arrangement, new & ongoing application documentation and policy delivery.

• Submission of application documentation to insurance companies

• Update Consultant on their pipeline and cases and to ensure that sales meetings are updated in the systems

• Ensure client documentation are complete, aligned and satisfied with internal & insurance company compliance and due diligence.

• Manage and bring all the cases under care into completion (includes follow-up/negotiation with insurers/underwriters)

• Work with Consultants and Client Servicing to ensure prompt preparation and completion of annual reviews

• Work closely with Illustration and Inforce Team on day to day basis on new and existing policies

• Prepare specific client’s power point presentation and product comparison for client’s meeting

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Our client is a well-established MNC specializing in industrial safety and engineered solutions for hazardous environments. Due to their current expansion plan, they are looking for a Business Development Manager (EHT) to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Manage day-to-day sales activities to ensure smooth project execution, timely deliveries, and compliance with customer specifications
• Review and evaluate RFQs, tenders, and project requirements to prepare commercial and technical proposals
• Conduct technical discussions and clarification meetings with customers regarding project scope and solution requirements
• Coordinate with regional sales teams, factories, and customers to support project execution and delivery timelines
• Handle quotation preparation, pricing strategy, order management, and contract follow-up activities
• Develop and expand business opportunities within industrial sectors including oil & gas, petrochemical, pharmaceutical, marine, and power industries
• Maintain and grow relationships with EPC contractors, system integrators, and end users across Singapore and Southeast Asia
• Monitor project progress, sales pipeline, and account receivables to support business objectives
• Achieve sales revenue and gross margin targets through strategic account management
• Prepare sales forecasts, pipeline updates, and periodic business reports

Requirements:

• Diploma/Degree in Engineering or related field with minimum 5 years of industrial sales experience
• Experience in Electrical Heat Tracing (EHT), hazardous area products, process industries, EPC projects, or SEA industrial markets is advantageous
• Familiar with RFQs, tender submissions, proposal preparation, and technical drawing/specification review
• Knowledge of IECEx / ATEX standards, Microsoft Office, CRM systems, and regional travel readiness preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

We are looking for a dedicated and experienced Senior / Nurse Manager to oversee daily nursing operations and ensure quality care delivery within a healthcare environment.

The ideal candidate will provide leadership to the nursing team, support operational excellence, and ensure compliance with clinical and regulatory standards.

Key Responsibilities

• Oversee day-to-day nursing operations and ensure smooth workflow
• Lead and supervise nursing staff to maintain quality patient care standards
• Ensure compliance with MOH regulations, nursing policies, and clinical protocols
• Support manpower planning, staff scheduling, and deployment
• Monitor nursing care standards and support quality improvement initiatives
• Assist in staff training, development, and competency upgrading
• Coordinate with multidisciplinary teams to ensure efficient care delivery
• Support audits, inspections, and accreditation exercises
• Maintain proper nursing documentation, SOPs, and operational processes
• Assist Management with operational and nursing improvement initiatives

Requirements

• Degree/Diploma in Nursing or equivalent
• Registered Nurse with valid Singapore Nursing Board practicing license
• Valid BCLS certification
• Minimum 3–5 years of nursing management or supervisory experience
• Experience in healthcare, hospital, or nursing home environment preferred
• Strong leadership, communication, and interpersonal skills
• Able to work independently and in a fast-paced environment

Why Join Us?

✨ Leadership opportunity within nursing operations
✨ Stable and supportive healthcare environment
✨ Career development opportunities
✨ Meaningful and rewarding profession
✨ 5-day work week

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Role Overview

As the company’s first dedicated marketing and commercial hire, the Marketing Manager, China Market &E-Commerce will lead and coordinate the company’s China go-to-market planning and serve as its strategic bridge into the Greater China market — a highly developed e-commerce and social-commerce ecosystem — while contributing to brand and growth initiatives across wider Asian and selected international markets.

This is a market-facing role with both strategic and hands-on responsibilities. It requires native-level Mandarin, strong cultural fluency, and practical experience working with China-based manufacturing, supplier, platform, and channel partners. The role also requires proven experience in Asian cross-border marketing, China e-commerce and social-commerce platforms, creator/KOL partnerships, and AI-enabled marketing operations.

Key Responsibilities

China Market Strategy & E-Commerce Growth (approx. 60%)

•    Own the China market-entry strategy end-to-end —positioning, channel architecture, pricing, and launch sequencing —establishing Neró Lux as a premium hygiene brand in the Greater China market.

•    Build and lead the company's cross-border and domestic e-commerce strategy across China's major e-commerce and social-commerce platforms (e.g. Tmall, Douyin, Xiaohongshu).

•    Design and direct China creator and livestream-commerce partnerships — with disciplined briefing, measurement, and return-on-spend analysis — leveraging China-specific creator and live-selling ecosystems.

•    Provide strategic market intelligence on Chinese consumer trends, competitive positioning, pricing, and partnership opportunities to guide product and commercial decisions.

•    Identify and develop high-value channel, distribution, and platform partnerships across Greater China.

•    Lead the China go-to-market roadmap and serve as the company's strategic interface to the market — the capability around which this role is built.

China Commercial Negotiation & Supplier-Network Development (approx.15%)

•    Coordinate commercially in Mandarin with China-based manufacturers, suppliers, component vendors, OEM/ODM partners, and channel partners, securing favourable commercial terms and resolving high-stakes issues through direct Mandarin-language engagement.

•    Build and maintain the company’s China supplier and partner network to support product-line growth, drawing on existing China relationships, market knowledge, and platform-specific commercial requirements.

•    Translate first-hand China market, supplier, and platform insights into commercial advantage on cost, quality, speed-to-market, and launch execution.

Global Brand & Growth Strategy (approx. 15%)

•    Support brand positioning, content direction, creator-led campaigns, and full-funnel growth strategy across Singapore, Southeast Asia, and selected international markets, ensuring the China market strategy fits the company’s wider premium brand direction.

•    Use AI-enabled tooling to support competitive research, content production, publishing workflows, and campaign optimisation, helping the team scale efficiently ahead of future headcount growth.

•    Track and report key growth metrics including acquisition cost, conversion performance, creator campaign ROI, attribution, and customer engagement, providing data-driven input for commercial decision-making.

Commercial Strategy & Reporting (approx. 10%)

•    Manage the China market and e-commerce marketing budget, tracking campaign spend, platform performance, creator/KOL ROI, and return on marketing investment.

•    Support the development of scalable commercial processes, including campaign reporting templates, platform performance tracking, supplier coordination workflows, and market intelligence updates.

•    Support fundraising with investor-facing materials, growth narratives, and China market data.

Required Qualifications & Experience

•    5+ years of progressive marketing, e-commerce and business development experience in Asian cross-border markets, with at least 2years in a leadership or project lead role.

•    Demonstrated success establishing brand, content, and commercial functions in a greenfield or early-stage setting, including market entry across Greater China and Southeast Asia.

•    Native-level Mandarin and full professional English proficiency, with proven experience leading commercial negotiations and partnerships with China-based manufacturers, suppliers, and channel partners.

•    Deep, hands-on command of China's major e-commerce and social-commerce platforms (e.g. Tmall, Douyin, Xiaohongshu), including creator and livestream-commerce partnerships with disciplined measurement.

•    Experience deploying AI-enabled marketing automation and operations tooling.

•    Proven track record of growing brand communities and social channels, with demonstrable month-on-month growth.

•    Experience owning a marketing budget end-to-end, accountable for spend and return.

•    Bachelor’s degree in Communications, Media, Marketing, Business, E-Commerce, or a related field; master’s degree in a relevant field is preferred.

•    Prior professional experience in Singapore's business environment preferred.

Salary : Up to SGD 8000 (depending on overall skills and experience)

Cat 1 clearance required

Work location - Bukit Merah Area

Job Description

• Lead a team of Infra Engineers to perform managed service for entire IT Infrastructure

• Lead a team of Desktop Engineers to provide first level support and technical problem solving for non-IT end users

• Oversees and directs the day-to-day activities of an organization’s information technology (IT) infrastructure, ensuring that systems, services and applications work reliably and securely

• Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

• Ability to engage organization’s management

• Set guidelines, policies and procedures and drive the execution

• Able to manage multiple deadlines - self-starter, able to prioritize appropriately

• Proficient in managing onsite as well as remote teams, as well as coordinating and communicating customer requirements

• Be proactive in highlighting potential issues or service improvement

• Provide supporting documentation, reports, and other information to management

• Expected to work during off-peak hours on system/maintenance activities

• Be a mentor to juniors    

Required experience and skills:

• High-level understanding of various complementing technologies including Systems, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity, and Automation

• Preferably having technical background in EUC and server management

• 5 – 7 years of working experience in IT, out of which at least 3 years in a team management role

• Possess excellent client service skills

• Positive, resourceful, creative and detail-oriented

• Passionate toward new and existing technologies

• Be effective in interpersonal communication and problem solving

• Sharp technical, analytical, and holistic problem-solving abilities

• Independent, accountable, and take ownership

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

Disclaimer: The company is committed to ensuring the privacy andsecurity of your information. By submitting this form, you consent to thecollection, processing, and retention of the information you provide. The datacollected (which may include your contact details, educational background, workexperience and skills) will be used solely for the purpose of evaluating yourqualifications for the position you're applying for. Your data will be storedsecurely and retained for the duration necessary to fulfill our hiring process.If you are not selected for the position, your data will be kept on file for alimited period in case future opportunities arise. You have the right toaccess, correct, or delete your data at any time by contacting us at QuessSingapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.

We are seeking an experienced Project / Site Manager to oversee project execution from planning through completion, ensuring projects are delivered safely, on schedule, within budget, and in accordance with quality standards. The role involves managing site operations, coordinating contractors and subcontractors, maintaining client relationships, and ensuring compliance with all safety, health, and environmental requirements.

Key Responsibilities

Project & Site Management

• Manage and oversee all site activities to ensure successful project delivery.
• Supervise contractors, subcontractors, and site personnel throughout the project lifecycle.
• Support project planning, scheduling, resource allocation, and execution.
• Monitor project progress, identify risks, and implement corrective actions where required.
• Ensure projects are completed within approved budgets and timelines.

Safety, Health & Compliance

• Promote and enforce workplace safety policies and procedures.
• Conduct regular site inspections to ensure compliance with HSE regulations and client requirements.
• Identify and mitigate potential hazards, risks, and non-compliance issues.
• Ensure all personnel adhere to site safety protocols and permit-to-work requirements.

Client & Stakeholder Management

• Act as the primary liaison between clients, contractors, and project teams.
• Attend client meetings and provide regular updates on project status and progress.
• Accompany clients during site visits and address project-related queries and concerns.
• Maintain positive working relationships with stakeholders throughout project execution.

Reporting & Resource Management

• Prepare project documentation, site reports, and monthly progress reports for management.
• Monitor project costs and identify opportunities to improve efficiency and reduce waste.
• Develop and manage manpower resource plans to support project requirements.
• Ensure timely and accurate completion of all project-related documentation.

Requirements

• Diploma or Degree in Engineering, Construction Management, Project Management, or a related discipline.
• Minimum 5–10 years of project management and site supervision experience within the Oil & Gas, Construction, Petrochemical, Tank Terminal, or related industries.
• Proven track record of managing contractors, subcontractors, and site personnel to deliver projects safely, on time, within budget, and to quality standards.
• Strong knowledge of construction methodologies, site operations, HSE regulations, and permit-to-work systems.
• Experience with above-ground storage tank construction, maintenance, inspection, or repair projects is highly preferred.
• Knowledge of above-ground storage tank design and construction, as well as API 653 certification, will be an advantage.
• Strong stakeholder management, leadership, planning, and problem-solving skills.
• Experience in preparing project schedules, manpower plans, progress reports, and project documentation.
• Excellent communication and interpersonal skills.

Yee Jie Ling Jaslin (R1440114)
Business Edge Personnel Services Pte Ltd (96C4864)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Programme & Academic Administration
  • Manage end-to-end student lifecycle processes, from matriculation to graduation
  • Coordinate onboarding activities, academic calendars, programme schedules, and dissertation milestones.
  • Oversee academic administration, including course setup, registration, records management, and workshop logistics.
  • Ensure smooth and timely delivery of classes, workshops, and programme activities.
  • Manage programme budgets, forecasting, student financial matters, and instructor payment processes.
  • Support accreditation and compliance-related activities.
  • Serve as a primary liaison for students, faculty, Academic Directors, and internal stakeholders.
  • Coordinate student engagement initiatives, including orientation, networking events, and programme milestones.
• Support Team on Grading & Academic Processes
  • Support the PD Team in the administration and oversight of grading processes across programmes and workshops.
  • Manage grading timelines, communications, and follow-ups to ensure timely submission by instructors and students.
  • Verify accuracy, completeness, and compliance of grade submissions in accordance with academic policies.
  • Address discrepancies and ensure adherence to grading standards and guidelines
  • Maintain clear documentation of grading processes for reporting and quality assurance.
  • Generate regular and ad hoc reports to support academic monitoring, decision-making, and compliance requirements.
• Systems & Process Management
  • Administer academic processes within institutional systems, ensuring data integrity, timeliness, and compliance.
  • Manage system-based operations, including student enrolment, course registration, grading, and academic records.
  • Update and maintain student and programme records as required.
  • Monitor system workflows to identify bottlenecks, errors, or inconsistencies, and implement corrective actions.
  • Identify opportunities to improve processes and enhance operational efficiency through best practices.
  • Collaborate with internal departments to resolve system-related issues and optimise functionality.
• Other Duties as Assigned
  • Support special projects, events and initiatives that align with the programme's long-term goal.

• Bachelor's degree with at least 4 to 6 years of relevant working experience, preferably in an educational setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) will be advantageous.
• Strong operational and systems management capabilities.
• High attention to detail and accuracy in academic and grading processes.
• Ability to manage multiple stakeholders and competing priorities effectively.
• Proactive in identifying process improvements and driving efficiency.
• Strong communication and coordination skills.
• Proficient in AI Tools and MS Office (Excel, PowerPoint, Word) and video conferencing tools;
  • Familiarity with analytical tools such as Power BI would be an advantage.
• Willingness to work on weekends and weekday evenings when required.
• A proactive, independent team player with flexibility to perform ad-hoc duties as needed.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.