Total 15,772 job vacancies in Singapore

Location: Raffles Place

Duration: 12 months contract

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $3500 + 1 month bonus

Job Responsibilities:

• Demonstrate technical proficiency in resolving recovery of claims and ensure that the recovery target is met
• Contact and engage with our policyholders on daily basis to gather information and assist them in claim submission to third party
• Use sound communication skills to successfully persuade and convince policyholders to proceed with the claim recovery process
• Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial representatives
• Ensuring proper tracking and documentation of calls activities and outcomes
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc assignments/projects assigned by supervisor.

Job Requirements:

• Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery or customer service experience
• Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Job Description

• Respond to patient enquiries and support them in navigating the healthcare system.
• Provide assistance to patients with mobility needs, including arranging wheelchairs when required.
• Identify fall-risk patients and carry out basic screening procedures such as temperature checks and mask distribution for those with flu symptoms.
• Promote and guide patients in using self-service kiosks and mobile applications.
• Assist with basic health checks, including measuring height, weight, and blood pressure when needed.
• Offer wayfinding support and handle general enquiries from patients.
• Support eligible patients in completing required medical questionnaires.

Requirements

• Full immunisation records
• Minimum GCE 'N' Levels or equivalent
• Able to commit for at least 4 months

All qualified applicants, please send in your resume to:

medicalhealth@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No.199601303W | EA License Number: 99C4599

Working Hours :
AM: 7am - 4pm
PM: 12pm - 9pm
ON: 7pm - 7am

Responsibilities:

• Registration of patients in A&E
• Assist in scheduling of appointments
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min N Level
• No experience needed , Training Provided
• Must be open to 3 rotating Shifts ( AM/ PM /ON )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg


Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Working Hours:

• 3 Rotating Shifts
• Any 6 days per week

Job Scope:

• Handle patient registration and front counter duties
• Assist with appointment coordination and enquiries
• Support patient flow in Emergency Department
• Provide frontline customer service to patients and NOKs
• Perform basic administrative duties

Requirements:

• Open to all backgrounds (training provided)
• Comfortable with shift work

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum N / O / NITEC / Diploma in any courses
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Coordinate vessel operations and oversee port activities to ensure efficient and timely execution.

Liaise with port authorities, principals, agents, and service providers to facilitate smooth operations.

Handle operational documentation, reports, and ensure compliance with regulatory requirements.

Manage crew change arrangements, including travel logistics, visa processing, and coordination with relevant parties.

Monitor vessel schedules and ensure smooth turnaround within port time constraints.

Prepare and maintain accurate logistics and operational reports.

Communicate effectively with clients, stakeholders, and internal teams to provide updates and resolve issues promptly.

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East  
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

Job Responsibilities:

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

Job Requirements:

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.
• Minimum 1 year of related working experience.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

A global provider of AI data and platform solutions, supporting enterprise AI development through services such as text/audio labelling, image/video annotation, and LLM customization. The company combines scalable technology with managed services to deliver high-quality datasets for enterprise customers.

We are looking for a results-driven Sales / Business Development professional to grow enterprise partnerships for AI data services (e.g. data annotation, data collection, content moderation).

Key Responsibilities

• Identify client business needs for AI data services and build commercial relationships
• Prospect, qualify, and manage inbound/outbound leads; build a strong, predictable pipeline to achieve revenue targets
• Run consultative sales cycles, translating technical requirements into commercial proposals (e.g. LLM projects, data platforms, managed annotation services)
• Collaborate with Solutions, Customer Success, Product, and Legal teams to develop scalable offerings and pricing strategies
• Work closely with delivery teams to ensure smooth project execution
• Participate in industry events, client workshops, and gather market/competitor intelligence

Requirements

• Experience in B2B sales within AI/data services across APAC or a specific regional market
• Track record of selling complex data or AI solutions to large enterprises
• Strong regional network and experience closing large, multi-million-dollar deals
• Ability to structure long-term commercial partnerships
• Strong communication skills in English (additional APAC languages are a plus)
• Willingness to travel across the region

Nice to Have

• Experience selling data annotation, ML training data, or LLM-related services
• Exposure to procurement processes within large enterprises, hyperscalers, or telcos

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player
• Able to commit 5.5/6 days work week
• Candidates with more experience may be appointed to a senior role

Yishun

Monday to Friday 8.30am to 5pm

Basic $2500-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Our client is a MNC in Equipment Manufacturing sector. Due to business needs, they are now recruiting a Maintenance & Service Technician to be part of their Sales team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Maintenance & Service Technician:

• Maintain and repair company and third-party equipment.
• Ensuring top performance via inspections and routine maintenance.
• Deliver excellent customer service with detailed reports and technical advice.
• Ensure a safe work environment.

Requirements:

• Minimum ITE in engineering field
• Minimum 1 years of machinery maintenance and troubleshooting experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

RecruitPedia Pte Ltd
EA License No: 19C9682
EA Personnel No: R2198636 (Oh Puey Xin)

Brief Summary:

Join a dynamic team where you will engage with customers and provide tailored solutions to meet their needs. This role offers a unique blend of problem-solving and customer service, ensuring satisfaction at every interaction.

Responsibilities:

• Conduct in-person engagement by greeting visitors and addressing inquiries through direct walk-ins or scheduled appointments.

• Facilitate on-site viewings, assessing customers' storage requirements and recommending suitable options and services.

• Process transactions at the branch counter, including sign-ups, payments, move-ins, move-outs, and merchandise sales.

• Manage customer complaints effectively, demonstrating composure and conflict resolution skills.

• Oversee inventory and asset control, ensuring proper organization and requisition of on-site supplies.

• Conduct facility inspections to maintain safety, cleanliness, and brand standards while coordinating with relevant departments for routine maintenance.

• Provide administrative support by maintaining accurate interaction records and processing documentation.

Requirements:

• Minimum GCE 'N' or 'O' Level education.

• At least 1 year of work experience in sales or customer service roles.

• Self-motivated with strong attention to detail and the ability to work independently.

• Open to learning and committed to delivering high-quality work.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

About the role

We are seeking a motivated and customer-focused Customer Service Assistant to join our team. This full-time role is based in the North-East Region and will be responsible for providing exceptional customer service to our valued clients.

What you'll be doing

• Process point-to-point (P2P) bookings and handle related enquiries in a timely and accurate manner.

• Provide real-time service recovery to affected parties when required, in accordance with established procedures.

• Attend to and manage initial feedback from relevant stakeholders within the defined scope of operational support.

• Support additional operational areas beyond P2P services as and when the operational scope is expanded.

• Perform ad hoc tasks as assigned by the superior (s)

What we're looking for

• Possess good interpersonal and hearing skills 

• Ability to work well in a team and independently

• Previous experience in a customer service or call centre role is preferred

• A positive attitude and a willingness to go the extra mile for our customers

• Willingness to work shifts

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

Our client is a well-established company within the food distribution sector, recognized for supplying frozen food products to major food service operators. Due to their current expansion plan, they are looking for a Sales Manager, in hopes of strengthening their market presence and supporting business growth. They are located in the (West) – easily accessible.

Company Car & Mobile phone provided

Responsibilities:

• Oversee sales performance across assigned food service accounts, including chain restaurants
• Maintain account coverage to optimize distribution, visibility, and product placement
• Manage key accounts and monitor sales volume against targets
• Prepare monthly sales forecasts and track actual performance
• Liaise with internal departments to address supply chain, operational, and service-related matters
• Monitor execution activities and ensure timely follow-up on outstanding issues
• Compile and submit periodic sales reports and pipeline updates
• Handle customer claims and oversee resolution processes
• Support execution of product launches, pricing adjustments, and promotional activities
• Analyze competitor pricing and market positioning for strategic planning
• Perform additional duties assigned in relation to sales operations

Requirements:

• Diploma or Degree in Business, Marketing, or related discipline
• Relevant experience in food service, FMCG, or distribution sales environment
• Experience managing key accounts such as restaurant chains preferred
• Proficient in sales reporting, forecasting, and data analysis

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.

• Dispensary of medication.

• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.

• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.

• Provide excellent customer service.

• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.

• Maintenance of clinic’s cleanliness and appearance.

• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week

KeyResponsibilities:

•Process customer orders, quotations, and invoices accurately

•Coordinate with warehouse and logistics for timely delivery

•Handle customer enquiries, order updates, and issue resolution

•Support tender submissions and sales administration

•Maintain proper documentation and ERP/CRM records

Requirements:

•Min. 2 years’ experience in sales support / customer service (B2B)

•Proficient in Microsoft Office; ERP/CRM experience preferred

•Strong communication and coordination skills

•Detail-oriented and able to manage multiple tasks

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

The Team:

The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programs utilising cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our wider business lines and clients alike.

The job:

This role sits within the Cloud Security team which is responsible for Private and Public Cloud Security, Container Security as well as strategic Secrets products. As we look to expand our programme, we are creating a consolidated SRE team that will work across our portfolio of products.

As a member of the SRE team, you will be responsible for working towards our SRE strategy and operating model, as the team embarks on a multiyear transformation journey.

Engineering excellence and secure by design are important principles for our CISO organisation. You will raise the bar on both our existing products but also the frameworks and capabilities that are engineered within the SRE team.

Partnership and collaboration are key. You will work closely with the existing Engineering and Operations teams, building out the SRE capability alongside evangelising SRE best practice and techniques for the wider organisation. Reducing TOIL will be paramount to your success.

What the role covers:

• Working across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products
• Architecting and building tools and platforms that provide capabilities for SRE
• Collaboration with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organisation
• Actively owning production level incidents till resolution

Job Skills/ Qualifications:

• Bachelor’s degree or equivalent work experience
• 6+ years of relevant work experience
• Highly motivated self-starter with excellent interpersonal and communication skills. Able to communicate efficiently at multiple levels of seniority
• Certification or formal training in site reliability engineering concepts and practices
• Prior experience working towards SLIs, SLOs and observability capabilities at a large scale
• 4+ years experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages.
• Experience working on observability, logging and metrics toolsets
• Experience of k8s and container technologies such as Docker, Openshift and EKS.
• Experience with public cloud technologies such as AWS, GCP or Azure
• Experience with Secrets products such as HashiCorp Vault or CyberArk
• Highly effective navigating large and complex organisations.
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Experience working in CISO or security led organisations desirable but not essential

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, anda keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role atCiti today

https://jobs.citi.com/dei

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience.

He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.