As a Project Manager, you will support the Chief Information Officer to oversee technology-driven projects that improve government services. You will collaborate with cross-functional teams including business analysts to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.
RESPONSIBILITIES:
· Define project scope, objectives, and deliverables with government stakeholders
· Oversee service providers to ensure contractual responsibilities are met and manage vendor relationships
· Oversee day-to-day system operations to meet business objectives on uptime and availability
· Lead and drive ops-tech sessions to facilitate project planning and execution
· Coordinate and track multiple projects across teams, ensuring timely completion
· Lead and coordinate procurement activities including contract renewals and licenses
· Coordinate system security audits and vulnerability assessments
· Lead and facilitate collaboration between development and technology teams
· Develop and maintain project schedules, statuses, and reports
· Lead regular meetings to update senior leadership and stakeholders on progress and challenges
· Manage and monitor project plans to ensure successful completion within schedule, scope and budget
· Implement processes covering issue management, change control, documentation management and quality assurance
· Assist the CIO in identifying digital transformation opportunities
QUALIFICATIONS;
· Degree in a relevant IT field with 5+ years of experience in project management, preferably in technology environment
· PMP or equivalent project management certification
· Ability to manage multiple projects simultaneously
· Experience in managing system implementation and maintenance projects using Agile methodology
· Experience in budget management, cost optimisation, and financial planning
· Team player with strong analytical, problem-solving, and influencing skills
· Proficiency in project management tools and methodologies
· Experience facilitating collaboration between diverse teams
· Experience with government agencies and understanding of procurement processes
· Technical background with IT teams and developers
· Experience in Agile, Cloud Technologies, Knowledge Management, or Service Design
Good-to-have Skills
· Experience working with Agile tools such as Figma, Miro, or JIRA
· Experience facilitating workshops, focus groups, and sprint reviews
· Knowledge of data analytics and product metrics
· Certification such as Scrum Master or Product Owner is a plus
· Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration
· Experience to rapid application development platforms such as OutSystems
· Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms
