Job Summary
Supply Chain Management (SCM) is responsible for the commercial oversight, performance management, and risk governance of the Bank’s third party ecosystem.
The SCM Global Technology team is seeking an experienced technology leader with the seniority and credibility to operate at executive level across Technology & Operations, while leading strategic, value based relationships with the Bank’s most strategic technology suppliers. The role is accountable for driving strategic alignment, commercial outcomes, and long term partnerships that support business resilience, innovation, and growth.
Key Responsibilities
Strategy
• Act as the primary executive point of contact for designated Technology Strategic Suppliers, maintaining strong, collaborative, and value based relationships.
• Oversee the appointment of Strategic Suppliers working with Senior Technology members (or Governance Board) and appointed Executive Sponsors.
• Define and execute enterprise strategies for Technology Strategic Suppliers aligned to business objectives, demand management, and contractual obligations
• Lead joint business planning, performance reviews, and continuous improvement initiatives.
• Identify opportunities to deepen strategic partnerships through innovation, co investment, and growth enabling initiatives.
Performance Management and Optimization:
• Establish, monitor, and report supplier KPIs, scorecards, and service performance against agreed outcomes for Strategic Suppliers, working closely with the Contract Management Services team, Contract Owners and Executive Sponsors.
• Lead root cause analysis and corrective actions for significant relationship performance or service issues.
• Drive cost reduction, value engineering, and supply chain efficiency initiatives.
• Own contractual compliance and commercial governance across all designated Strategic Technology Suppliers, ensuring value, risk, and service outcomes are actively managed end to end.
• Oversee sustainability and Diversity and Inclusion objectives and reporting with Strategic Suppliers.
Risk Management:
• Proactively identify, assess, and mitigate supply chain, operational, geopolitical, and market risks.
• Ensure contingency and business continuity plans are in place for Material Contacts that are under a Strategic Supplier.
• Ensure full compliance with the Bank’s Third Party Risk Management framework
• Exercise senior judgement in identifying, escalating, and mitigating material third party risks, ensuring alignment between regulatory obligations, service resilience, and commercial outcomes.
• Maintain high standards of data quality across Strategic Supplier metadata.
• Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio.
People and Talent
• Act as a subject matter expert on strategic suppliers, technology, markets, and supply dynamics.
• Provide direction, coaching, and oversight to Technology Supplier Strategic Supplier Managers (SSRM), ensuring consistent application of supplier management frameworks.
• Foster strong collaboration between technology, business/function, and Supply Chain Management teams.
• Build and embed a high performing Strategic Supplier Management capability and team, developing talent with strong commercial judgement, executive presence, and regulatory awareness.
• Matrix manages the Technology Supplier Managers to ensue alignment on process and adherence to Strategic Supplier Framework (this will become a direct reporting line 6-12 months post appointment)
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
The role operates at executive level across Technology & Operations and represents SCM various senior settings.
• Technology CIO’s
• T&O MT
• Strategic Suppliers Global Acct teams
• Global Category Managers
• T&O Finance
• Head of Commercial and Technology Legal team
• Risk Heads supporting T&O
• Group Internal Audit
Our Ideal Candidate
• Education: Degree Or Equivalent Qualifications
• Membership: CIPS or Similar
• 10+ years’ experience in senior supply chain, technology, procurement, or supplier management roles, preferably within technology or financial services.
• Proven experience operating in large, complex, multinational organisations.
• Strong strategic and commercial acumen with the ability to deliver measurable business value.
• Demonstrated ability to lead teams across multiple geographies and cultures.
• Executive level communication, influencing, and stakeholder management skills.
• Deep understanding of technology categories and global supply markets.
• Strong alignment to organisational values and ethical standards
• Strong presentation, communication and influencing skills, at all levels of the organisation and into supplier organisations
• A clear commitment to Standard Chartered values and the ability to incorporate those into all aspects of corporate life
• Self-motivated and confident with the enthusiasm and determination to succeed
• Strategic thinking & decision making at functional, project, relationship and Supplier level
Role Specific Technical Competencies
• Negotiation Skills
• Commercial Skills
• Strategic Mindset
• Stakeholder Management
• Project Management
• Excel Skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
