Total 13,462 job vacancies in Singapore

As part of our customer project team, we are looking for an Advisor / Project manager with a good business understanding and the ability to understand the customer needs and requirement. You will work with the implementation and streamlining of the customer's eye-share solutions. You will be part of a very creative and exciting IT environment with committed and professionally skilled employees.

Who are we looking for?
We are looking for a solution-oriented Advisor/Project manager with business understanding, the ability to understand the customer’s needs and expertise in finance and/or purchasing. Experience from IT-related projects or finance/purchasing projects would be perfect. You are responsible, like to work with others and are not afraid to express your opinion.

Qualifications and work experience
You should have varied experience in some of the following subject areas:

• Strong domain knowledge in Accounts Payable/Reporting and/or procurement processes
• Strong ability to analyse detailed business process requirements and translate them into effective system solution
• General good competence about IT/ERP systems
• Mid-to-large scale project management exposure
• Have strong interest implementing and driving upgrade projects, including training delivery to local and overseas customers
• Ability to present and communicate effectively in English, written and verbally
• Ability to manage multiple assignments including resource co-ordination and planning

Personal characteristics

• High service standards, flexible and structured
• Creative / driving force / Initiative-rich
• Good work ethics and discipline
• Strong verbal and written communication skills
• Ability to collaborate well with teams from varying cultures and backgrounds
• Sense of humor and desire for the workplace to be fun

We offer

• Remuneration shall commensurate with experience
• Fast-paced learning environment, combined with work-life balance synonymous with Nordic culture
• Working with a highly experienced and skilled international team of developers, commercial professionals, consultants and industry experts
• Modern, centrally located office premises, and the chance to work remotely when needed

Key Responsibilities

Technical Leadership

• Lead and mentor a team of Java developers, providing technical guidance and best practices.

• Oversee the design and development of scalable and maintainable Java-based applications.

• Review system architecture and ensure adherence to coding standards and development frameworks.

Software Development Management

• Manage the full software development lifecycle including planning, development, testing, deployment, and maintenance.

• Coordinate with cross-functional teams to ensure project timelines and deliverables are met.

• Monitor development progress and ensure high-quality deliverables.

Architecture & System Design

• Design system architecture for enterprise applications and distributed systems.

• Evaluate and implement appropriate frameworks and development tools.

• Ensure systems are scalable, secure, and optimized for performance.

Project Coordination

• Work closely with product managers, stakeholders, and engineering teams to translate business requirements into technical solutions.

• Manage project priorities, resource allocation, and development schedules.

Quality & Performance

• Establish development standards, coding practices, and code review processes.

• Ensure system reliability, security, and performance through continuous improvement.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• 7+ years of experience in Java software development.

• 2+ years of experience in leading or managing development teams.

• Strong proficiency in Java, Spring Framework, and enterprise application development.

• Experience with RESTful APIs and microservices architecture.

• Familiarity with database technologies such as MySQL, PostgreSQL, or Oracle.

• Experience with version control systems (Git) and development collaboration tools.

Job Responsibilities:

1. Technical Leadership & Engineering Management

• Lead and mentor multiple development teams responsible for Passenger, Driver, and Dispatch systems.
• Set technical direction, development standards, and architectural guidelines across platforms.
• Oversee day-to-day engineering execution including design reviews, code quality, testing, and deployment readiness.
• Drive engineering excellence through continuous improvement, automation, and adoption of modern engineering practices.

2. System Architecture & Solutioning

• Own the technical roadmap and ensure systems are scalable, robust, and optimized for real-time operations.
• Provide architectural guidance for new features, system enhancements, and integration across internal platforms.
• Lead modernization initiatives, including refactoring of legacy services and migration toward cloud-native, microservices-based architecture (where applicable).

3. Product & Stakeholder Collaboration

• Work closely with Product, Operations, and Business teams to translate business requirements into technical solutions.
• Prioritize enhancements and improvements based on customer impact, service reliability, and operational needs.
• Ensure timely delivery of features and improvements while maintaining system stability.

4. Platform Reliability & Performance

• Oversee the health, performance, and availability of the Passenger/Driver apps and Dispatch system.
• Ensure appropriate monitoring, alerting, observability and incident response processes are in place.
• Lead post-incident reviews and drive long-term corrective actions.

5. People Leadership

• Build a high-performing engineering culture focused on teamwork, accountability, and continuous learning.
• Provide coaching, career development, and performance management for team leads and engineers.
• Grow and scale the engineering team as business needs evolve.

6.Any ad hoc duties as assigned

Job Requirements:

• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines.
• At least 8 years of software engineering experiences, preferably with at least 5 years leading engineering teams.
• Strong background in backend development (e.g., Java/Spring Boot, RESTful services).
• Solid understanding of real-time systems, distributed systems, messaging queues, and API design.
• Experience with frontend development with ReactJS
• Experience with mobile app ecosystems (iOS/Android), backend services, and cloud platforms (AWS) is preferred
• Familiarity with DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools.
• Exposure to microservices, event-driven architectures (Kafka, Redis Streams), and high-throughput systems.
• Proven experience leading multiple engineering teams in a fast-paced environment.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• Ability to drive decisions, manage complexity, and balance technical depth with business priorities.
• Demonstrated track record of delivering improvements to large-scale or mission-critical systems.
• Preferred experience in mobility, transport, dispatching algorithms, or real-time booking systems.

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Key Responsibilities

Software Systems Oversight
• Oversee the design, development, and evaluation of software systems usedacross Liquid’s core payment and AI-first platforms.
• Guide the selection or adoption of new software solutions, ensuring they meet organisational requirements in performance, security, compliance, andscalability.

Quality, Performance & Delivery Governance
• Monitor the results and quality of software solutions generated both manuallyand through AI-assisted development tools.
• Establish quality gates across the SDLC to ensure all software projects andsystem enhancements meet architectural, security, and regulatory standards.
• Review completed features and system updates to verify functional accuracy,performance benchmarks, and alignment with product objectives.

Technical Leadership & Proof-of-Concept Development
• Oversee the development of Proof-of-Concepts (POCs) for new features,architectures, and platform capabilities.
• Provide technical expertise and advice to the Product Owner and engineeringteams on feasibility, risks, solution options, and architectural trade-offs.
• Validate that all POCs and proposed solutions appropriately address security,resilience, and risk considerations.

AI-First Development Enablement
• Translate enriched BRDs/PRDs into structured, reusable prompts for theAI-first IDE, ensuring they accurately represent requirements and constraints.
• Maintain and evolve prompt templates, architectural blueprints, and coding standards to ensure consistency across AI-generated output.

Architecture, Standards & System Integrity
• Maintain Liquids technical rulebook, architectural patterns, approvedframeworks, and system design guidelines.
• Ensure software systems—whether AI-generated or manually engineered—adhere to established principles, NFRs, and platform strategy.

Cross-Functional Collaboration
• Partner closely with the Product Owner, Product Committee, DevOps, andengineering teams to ensure seamless transition from business requirements totechnical execution.
• Coach engineers on interpreting AI-generated artefacts and applyingarchitectural standards throughout development.

Requirements
• Experience as a Software Developer, System Analyst, Solution Architect,Technical BA, or similar role.
• Strong understanding of software design patterns, microservices, and cloudarchitectures (AWS preferred).
• Familiarity with AI-assisted development tools (Cursor, Windsurf, GitHubCopilot) or willingness to learn.
• Knowledge of secure coding, performance tuning, and non-functionalrequirements.
• Excellent ability to interpret business requirements and translate them intotechnical specifications and prompts.
• Strong communication skills and attention to detail.

Nice to Have
• Experience configuring enterprise IDEs or coding guidelines for teams.
• Exposure to automated testing, CI/CD, and DevSecOps.
• Familiarity with compliance regimes (PCI DSS, GDPR, ISO27001).

• Global Exposure with Local Impact
• Stable, Well‑Funded Environment with Long‑Term Visibility

About Our Client

Our client is a well‑established technology and engineering organisation operating within Singapore's defence and communications ecosystem. They design and deliver mission‑critical electronics and connectivity solutions supporting government, defence, and strategic commercial programmes. With a strong focus on innovation, long‑term platform development, and advanced technologies, the organisation offers a stable yet forward‑looking environment where experienced professionals can make a meaningful, long‑term impact.

Job Description

• Define and execute the product strategy and roadmap for satellite communications solutions.
• Align product direction with customer needs, market opportunities, and emerging industry trends.
• Conduct market analysis, including customer segmentation, TAM/CAGR assessment, and competitive reviews.
• Develop and deliver business cases and financial projections to support product investment decisions.
• Lead go‑to‑market strategies, including product positioning, pricing, and sales enablement.
• Establish and manage channel and strategic partnerships with distributors, system integrators, and technology partners.
• Collaborate closely with engineering teams to manage the full product lifecycle, from concept through launch and support.
• Evaluate technical feasibility, scalability, and technology readiness levels (TRLs).
• Identify and mitigate risks related to regulation, competition, adoption, and market dynamics.
• Support pre‑sales and customer engagements as the product subject‑matter expert.

The Successful Applicant

• Degree in Engineering or a related technical discipline.
• Minimum 7 years of experience in the satellite communications industry, with a strong focus on product management.
• Prior pre‑sales or customer‑facing experience with solid understanding of satellite communications technologies, standards, and ecosystems.
• Proven ability to lead cross‑functional initiatives and manage multiple priorities.
• Strong communication, presentation, and stakeholder management skills.
• Willingness to travel on short notice as required.

What's on Offer

If you are passionate about satellite communications and looking to make a real impact, we encourage you to apply for this exciting Product Manager opportunity today.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-042026-6991971

Phone number

+65 6416 9801
Michael Page International Pte Ltd | Registration No. 199804751N   

Working in partnership with our clients, we deliver major projects and programmes with skill and precision, by focusing on outcomes and driving high performance.

Delivering innovative solutions and exceptional outcomes across our sectors, we drive the success of our client’s projects and programmes through effective planning, highly skilled teams, and rigorous controls.

Our capabilities include asset management, controls and performance, cost and commercial management, digital, procurement and supply chain, programme advisory, project management and sustainability. Backed by our extensive experience, we focus on outcomes to transform client’s projects and programmes.

With over 133 offices across 47 countries, we are an organisation of over GBP 1.5 billion turnover and 12,000+ talented team members across the world. In 2025, we are combining with CBRE’s Project Management business to create the premier, differentiated programme, project, and cost management capability globally. Through this change, our profile in Asia will scale significantly, comprising a team of over 4000 staff across all major countries in region. The combination of our programme management and project management and commercial management capabilities will provide a unique opportunity to do things for our clients.

Job Description

• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place.
• Perform measurement of works and develop Notes On Pricing.
• Vetting of Packages Bid Form. Bidders qualifications and bidders list proposal for each procurement package.
• Perform general procurement (commercial and contractual) administration, management, and support.
• Provide regular report on procurement progress and cost tracking.
• Procurement package delivery status report.
• Develop implementation plan, including timing, resources, and program management necessary to achieve the identified savings per assigned work/project.
• Advising % of contingencies & projected cost escalation for labour + material.
• Participation during design meeting, bid interviews and negotiation.
• Determine Contractor’s Basis Of Estimate and provide professional advice.
• Drive for negotiations for change order and track the negotiation effort.
• Conduct sourcing events, including request for quotations (RFQ) or request for proposals (RFP), negotiations with bidders, bid awards with Decision Analysis (DA), and draft Tender Recommendation Report, as needed.
• Validating GC Cost of Works, Change Orders, Monthly Claim Recommendation

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 6 - 12 years' experience in related fields, with some experience functioning as a MEP cost consultant
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Candidates with experience in infrastructure and building experience are preferred.
• Team player with excellent leadership and problem solving skills
• Excellent communication skills with the ability to negotiation, influence and persuade others

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 8 years' experience in cost and contract management of major construction projects as a cost consultant
• Registered Quantity Surveyor with the Royal Institute of Chartered Surveyors (RICS) or Singapore Institute of Surveyors and Valuers (SISV) or equivalent
• Familiar with Building Information Modeling (BIM) for costing purpose (i.e.Cost X, etc.);
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Team player with excellent leadership and problem solving skills

Job Description

• Industry/ Organization Type: Electronics Manufacturing
• Position Title: Assistant Sales Manager
• Working Location: Bendemeer
• Working Hours: 5 days (Mon - Fri, 8.00am - 5.00pm)
• Salary Package: Basic salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage assigned customer accounts, including customer relationships, forecasting to the factory, inventory management, and meeting monthly sales targets.
• Coordinate with the factory and Japan headquarters on shipment schedules, sample requests, and R&D activities.
• Support sales activities with existing and new customers to create new business opportunities.
• Assist the Finance Department with accounts receivable collection from customers.
• Be willing to travel in the region to support customers or follow up on sales leads.
• Help the Sales Manager with preparing sales reports.
• Be open to traveling overseas, especially to India and Indonesia, to explore new business opportunities.

APPLY NOW!!!

• Diploma or degree in Sales, Marketing, or Engineering.
• Able to work independently and has strong interpersonal skills.
• Preferably has B2B sales experience in manufacturing, especially with experience in supporting customer design projects.
• Familiar with trading terms and conditions, and comfortable using Microsoft Office and Google productivity tools.
• Technical knowledge of mechanical products is an added advantage.
• Experience with Salesforce or SAP is an advantage.
• Experience in the electronics manufacturing industry is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77419 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration.

Key Responsibilities:

• Multi-Cloud Infrastructure Leadership & Architecture
• Technical Team Leadership & Mentorship
• Operating System Lifecycle & Patch Management
• Security Hardening & Compliance Management
• Infrastructure as Code (IaC) & Automation
• ITIL Process Management & Service Delivery
• Stakeholder Management & Communication
• Container Orchestration & DevSecOps
• Monitoring, Observability & Performance Optimization
• Documentation & Knowledge Management

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field
• Minimum5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities
• Atleast 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform
• Minimum1 years of experience in regulated environments such as public sector, government, financial services, or healthcare
• Proven experience in 24/7 operational support environments with incident management and on-call responsibilities
• Demonstrated experience leading technical teams, mentoring engineers, and driving operational excellence initiatives

Technical Skills &Expertise:

• Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services
• Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities
• Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF
• Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)
• Infrastructure as Code: Proficiency in Terraform, Ansible, AWS Cloud Formation, ARM templates, and GitOps practices
• Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration
• ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms
• DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform
• Scripting& Automation: Proficiency in PowerShell, Bash/Shell scripting, Python for automation and infrastructure operations
• Monitoring & Observability: Experience with Cloud Watch, Azure Monitor, GCP Cloud Monitoring, Prometheus, Grafana, ELK Stack, or similar platforms

Supporting the team
You will be working side-by-side with the team to ensure the success of a project – from the tendering stage, to design phase to construction, and to completion. The projects are many and varied, including variations in project dollar value and complexity. You will be exposed to Fit-outs & Refurbishments for both Tenants and Landlords in Commercial, Retail, lndustrial, Hospitality and Education. 

Managing multiple projects concurrently

Do you enjoy multi-tasking? Several projects are on-going at various stages hence you will have to coordinate with multiple vendors to ensure no downtime during works. You will be involved from preparing project specifications and project timeline, preparing tender or bid documents and vendor procurement as well as weekly project reports and updates to be submitted the stakeholders. Delivering projects within the established budgets and timelines is the key!

Sounds like you?

Our successful Assistant Cost Manger is involved in:

• Design & Build tender pricing and cost estimations, souring of quotations, cost evaluation and prepare cost comparison

• Prepare high level cost estimations / pre-tender estimates for Design & Build projects in short turnaround time

• Preparation of tender documents including review and understanding the tender documents, specifications and drawings for taking off quantities

• Confer with engineers, architects, designers, owners, contractors and subcontractors on changes and adjustments to cost estimates

• Compilation of Bill of Quantity, tender documents / amendments and submission of tender bids etc

• Familiar with Contract forms, terms and conditions, etc.

• To compare and negotiate price and with suppliers, contractors and subcontractors

• Evaluate Contract/Sub-contract works and carry out other Contracts Administration with clients and vendors

• Maintain Design & Build project cost monitoring, reporting systems and procedures

• To prepare and issue of PO and verify supplier invoice for payment

• Preparation of client invoices and processing of vendor invoices

• Managing procurement process via JLL's own cloud-based platform for all procurement

• Researching and evaluating prospective suppliers.

• Prepare on On-board and pre-qualify vendors to JLL standards; and to expand current vendor pool in directory

• Maintaining positive relations for suppliers, contractors and subcontractors

• Experience in Large scale Design & Build Interior Fit-out works preferred 

• Thrive under pressure and deal effectively with tight deadlines and high expectations

• Any other duties as assigned

To apply you need to be:

We employ talent from a wide range of backgrounds, though typically you should have:

• A degree or diploma in a relevant field, and/or at least two to five years’ experience as a QS in a Interior Design firm, D&B or Contractor firm or in a similar position.

• Proficiency in Microsoft Office and technologically savvy Strong communication and negotiation skills

• Good analytical and strategic thinking skills

• Attention to detail

• You should have a great sense of urgency when it comes to solving problems, improving products or services, finding new markets, and implementing new strategies

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Account Management

• Develop strategic and integrated plans to enhance the customer journey across digital and on-ground channels.
• Serve as the primary point of contact for assigned clients, ensuring consistent communication and relationship management.
• Build and maintain strong relationships with senior client stakeholders, decision-makers, and key influencers.
• Lead the project management process, ensuring timely, high-quality, and cost-effective delivery of solutions aligned with client objectives.
• Participate in the briefing and discovery phase to understand client needs, identify business challenges, and contribute strategic insights.
• Effectively manage client concerns and escalate issues to the Account Director when necessary.
• Collaborate with internal creative and strategy teams to develop innovative and impactful solutions.
• Maintain accurate tracking and reporting of key account metrics through the company’s CRM platform, including billing and profitability.
• Organize and maintain account documentation and archives for internal reference and continuity.

Event Management

• Develop a thorough understanding of each client’s unique event requirements, including layout planning, site inspections, and coordination with external service providers.
• Provide attentive, personalized client service with clear and confident communication.
• Plan and execute events aligned with client objectives, proactively identifying and resolving potential challenges.
• Manage various event formats, including roundtables, conferences,hospitality functions, and appreciation events.
• Oversee all phases of event execution, from budgeting and planning toon-site management and post-event reporting.
• Negotiate with and coordinate third-party vendors to fulfill event production needs and ensure high-quality delivery.
• Work collaboratively with internal teams to ensure seamless event execution, including troubleshooting and real-time client support.
• Maintain a strong understanding of the company’s offerings and communicate these effectively to clients.
• Provide regular updates on project status, client interactions, and key developments on a weekly basis.

 Requirements

• Minimum 3–4 years of relevant experience in MICE (Meetings, Incentives, Conferences, and Exhibitions), hospitality, tourism, integrated marketing agencies, or related industries.
• Strong client service orientation with excellent communication and negotiation skills.
• Self-motivated with a high degree of initiative, sound judgment, and personal accountability.
• Proven ability to manage multiple tasks and perform well under pressure.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel); strong writing and proofreading skills are essential.
• Ability to work independently while being a dependable and detail-oriented team player.
• A fast learner with efficiency, adaptability, and a strong sense of urgency.

The AI Transformation Manager supports AI innovation delivery by helping teams convert business problems into research-backed requirements and validated solutions with well-documented outcomes.

This role works with business partners, product owners, service designers, and technical teams to run structured discovery, support rapid experimentation (including lightweight prototypes), and maintain strong documentation and reporting.

The purpose of the role is to reduce ambiguity early, so AI initiatives are built on evidence, clear user needs, and measurable success criteria, which is critical to delivering innovation that actually works in real workflows.

AI Discovery Documentation and Evidence-Based Reporting

• Support the Business Partner and Product Owner in creating and maintaining innovation documentation, including problem statements, hypotheses, user stories, product backlog items, PRDs, and basic evaluation criteria.
• Maintain detailed documentation of requirements, assumptions, decisions, experiment outcomes, and test results.
• Support data-informed decision-making by developing simple dashboards/reports to track experiment progress, adoption signals, and delivery milestones.
• Provide regular progress reporting to PMO, including what was tested, what was learned, and what decisions/risks are emerging.

Support AI Innovation Delivery

• Assist in the delivery of AI innovation initiatives within a defined workstream, supporting activities from analysis and research exploration through workshop and prototype.
• Work closely with the squad to clarify requirements during sprints, ensuring work items are testable and measurable.
• Support agile ceremonies (planning, stand-ups, retrospectives, showcases) and support sprint readiness through clear requirements and acceptance criteria.
• Track progress and highlight potential risks or blockers to the workstream lead.
• Collaborate with Service Designer/UX to map user journeys and identify where AI can create value (and where it needs guardrails).
• Support sprint tracking (velocity, burndown, outcomes) and highlight blockers—especially those tied to data availability, workflow fit, or model/tool limitations.
• Use agile tools (e.g., JIRA) to maintain clear and traceable requirements.

Run AI Research, Workshop Facilitation, and Problem Framing

• Conduct interviews, workshops, and lightweight research to understand business needs and translate them into AI-ready problem statements.
• Help define use cases, edge cases, exceptions, and constraints, including operational realities and user trust expectations.
• Translate needs into detailed specifications/user stories with acceptance criteria that include both functional outcomes and basic AI success measures (where relevant).
• Support the Business Partner, Product Owner, and Service Designer in workshops and meetings, capturing decisions and follow-ups clearly.

Solution Analysis, Prototyping Support, and Testing

• Support early validation through simple prototypes, feasibility checks, and gap analysis, using available tools to make concepts tangible.
• Assist in defining acceptance criteria and supporting UAT, ensuring validation includes user usefulness and quality expectations, not just functionality.
• Prepare UAT scripts with QA testers; collate results and consolidate defects/feedback for Product Owner/Tech Lead triage.
• Document test findings, key issues, and recommended next steps.

Support Change Management and Continuous Improvement

• Prepare SOPs, training guides, and user communications for AI-enabled workflow changes.
• Gather feedback post-implementation and support continuous improvement loops (e.g., workflow tweaks, clarification of requirements, backlog enhancements).
• Identify opportunities for process optimization and improved user experience.
• Participate in team discussions and knowledge sharing; contribute to a positive, solution-oriented culture.

Skills for Success:

- At least 2-4 years of relevant experience in product support / project delivery / business analysis

- Exposure to agile delivery in a squad/team setting (writing stories, supporting ceremonies, basic sprint reporting).

- Experience gathering requirements through interviews/workshops, and producing clear documentation (BRD/PRD/user journeys/user stories).

- Some involvement in testing support (UAT coordination, test scripts, defect logging) and stakeholder follow-ups.

1. AI innovation discovery basics: can help frame problems into hypotheses, define simple success measures, and capture assumptions/constraints clearly.
2. Requirements & documentation quality: strong in user stories, acceptance criteria, process maps/user journeys, and traceability from need → build → test.
3. Agile toolkit: comfortable with JIRA (or similar), sprint support, dependency tracking, and producing clear status reporting/dashboards.

1. Structured communication: writes and speaks clearly; can summarise workshops into decisions, actions, and next steps.
2. Stakeholder handling: confident working with multiple teams, following up, and keeping people aligned on requirements.
3. Curiosity & learning mindset: asks good questions, is comfortable with ambiguity, and iterates based on new information.

Company Overview

Hexacon Construction is a reputable main contractor based in Singapore. We are dedicated to providing reliable, timely, excellent, and safe construction services to our clients.

Job Summary

Support and coordinate Mechanical & Electrical (M&E) works for construction projects, ensuring compliance with design, quality, and safety standards while collaborating with consultants and subcontractors to drive project success.

Responsibilities

• Coordinate with consultants, subcontractors, and project teams to execute M&E systems smoothly and according to project plans
• Monitor project progress and quality to ensure compliance with design specifications and safety standards
• Review technical drawings, materials, and equipment specifications to support accurate project delivery
• Resolve site-related technical issues by providing effective engineering solutions
• Prepare detailed reports, documentation, and project updates for management review
• Manage multiple tasks independently to meet project deadlines and support overall M&E project management

Required competencies and certifications

• Degree in Mechanical/Electrical Engineering or related discipline
• Minimum 5 years of relevant experience in M&E works within construction projects

Preferred competencies and qualifications

• Strong knowledge of M&E systems, technical drawings, and industry standards
• Coordination, leadership, and problem-solving skills demonstrated in managing M&E project tasks
• Ability to multitask and work independently under project deadlines

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Tax Manager (GST)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45AM – 5:30PM)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Advise clients on the GST implications of their business operations and transactions of various industries including financial industry.
• Assist clients with the applications of GST registration, exemption and various GST schemes.
• Review and e-file the clients’ GST returns.
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews.
• Assist clients in managing IRAS GST audits/investigations.
• Assist clients in seeking GST rulings from IRAS.
• Supporting the partners in developing the GST practice and be involved in any other adhoc projects and related tasks as and when required by the Partners.

APPLY NOW!!!

• Bachelor of Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP.
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm.
• Must be familiar with Singapore Tax laws and guidelines.
• Possessing an accreditation by SCTP will be an advantage, eg. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78460 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Topkee Pte. Ltd. is dedicated to helping businesses leverage cutting-edge technologies and emerging trends, including data analytics and artificial intelligence, to unlock new marketing opportunities, enhance customer engagement, and expand into broader markets and diverse consumer demographics. Our tailored strategies ensure businesses stay competitive and achieve sustainable growth in an ever-evolving digital landscape.

Job Summary

We are looking for a highly driven and client-focused Key Account Manager to manage and convert high-intent leads transferred from the sales consulting team.

This role focuses on closing high-value deals, managing premium client relationships, and ensuring successful payment conversion for high-net-worth individuals. The ideal candidate excels in face-to-face and video-based negotiations and has a strong track record in closing large transactions.

Key Responsibilities

1. High-Intent Client Conversion

• Take over qualified, high-intent clients transferred from Sales Consultants
• Drive the final stages of the sales funnel and complete the deal closure cycle
• Ensure efficient and professional handling of premium client expectations

2. High-Value Deal Closing

• Conduct in-depth consultations via video calls and in-person meetings
• Lead negotiations and finalize high-value contracts (large-ticket deals)
• Present tailored solutions and address client concerns to secure commitment

3. High-Net-Worth Client Relationship Management

• Build and maintain strong, long-term relationships with high-net-worth clients
• Provide personalized service and strategic advisory throughout the engagement
• Ensure smooth client journey from agreement to payment completion

4. Payment Conversion & Revenue Delivery

• Take ownership of client payment conversion and revenue realization
• Monitor deal progress and proactively resolve obstacles to closing
• Work closely with internal teams to ensure seamless onboarding after signing

Requirements

• Bachelor’s degree or above
• 2–6 years of experience in high-ticket sales, wealth management, immigration consulting, or related fields
• Proven track record in closing high-value deals (preferably USD 20,000+)
• Strong negotiation, communication, and interpersonal skills
• Ability to manage high-net-worth clients with professionalism and discretion
• Comfortable with video conferencing and in-person client meetings
• Proficiency in English; Mandarin is a strong advantage

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45AM – 5:30PM)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage local and international client portfolios, ensuring high-quality audit and assurance services are delivered.
• Plan, lead, and complete audits, while guiding and developing your team to meet objectives.
• Use professional judgment and apply critical thinking to address technical issues during audits.
• Manage project timelines and keep stakeholders updated on progress.
• Attend training sessions to stay current with professional standards.
• Coach and mentor team members, including conducting training with in-house support.
• Oversee staff performance, conduct regular reviews, and give constructive feedback.
• Support business development efforts and collaborate on client pitches.
• Work with support teams to manage audit budgets, profitability, billing, and collections.
• Encourage effective communication within a cross-functional and diverse team.

APPLY NOW!!!

• Professional accounting qualification.
• At least 5 years of relevant audit experience.
• Strong technical knowledge of SFRS/IFRS and SSA/ISA.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78461 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Responsibilities:

1. Training Delivery, Facilitation & Program Ownership

• Operational & Systems Oversight: Oversee the complete operational lifecycle of training programs by coordinating end-to-end logistics—including venue management, materials preparation, and scheduling—to ensure seamless execution with minimal business disruption. This includes managing the Learning Management System (LMS) and enrolment data to provide audit-ready reporting.

• Facilitation: Facilitate and deliver engaging, interactive trainingsessions, both in-person and virtually, to staff and managers at all levels. Act as the lead trainer and subject matter expert for the following core programs:

o   Performance Management:Coaching on goal setting, effective feedback, development planning, and conducting formal reviews.

o   Mindset & Culture:Delivering foundational programs on the Outward Mindset and reinforcing organizational values.

o   Service Excellence:Designing and delivering programs to enhance customer service skills, manage difficult interactions, and promote a customer-centric culture.

o   HR & Compliance:Facilitating awareness sessions on company policies, professionalism, and organizational compliance procedures.

• Program Assessment and Improvement: Collecting and analysing post-training feedback to measure the effective transfer of knowledge and skills. Conduct regular audits and curriculum refreshes to ensure all training materials remain accurate, relevant, and aligned with evolving business objectives and industry best practices.

2. Talent Management

• Talent Review Cycle:
  Oversee the end-to-end Talent Management process, including the identification, utilizing the 9-box grid and assessment of high-potential employees

• Succession Support:Support the Talent Review cycle to ensure a pipeline for future leadership needs

3. Employee Engagement 

• Data Interpretation:
  Work with the HR team to analyse results from the Employee Engagement Survey.

• Consulting & Action Planning:
  Meet with departmental managers and leaders to review their specific engagement data, help them diagnose root causes of low engagement, and co-create tailored departmental action plans.

• Employee Engagement events: Planning and execution of internal developmental engagement events.

Job Specifications:

• Bachelor’s degree in Human Resources, Education, or a related field.
• Minimum of 2 to 4 years of dedicated experience as a Corporate Trainer or Learning & Development Facilitator.
• Proven ability to design and deliver engaging training on Service Excellence, Performance Management, and core HR-related topics.
• Exceptional classroom presence, presentation and communication skills.
• Professional certifications in training/assessment (e.g., ACTA, ACLP, or equivalent).
• Certification in or prior experience facilitating a specific behavioural framework like the Outward Mindset (e.g., Arbinger Institute).
• Strong understanding of adult learning principles and instructional design models.
• Candidates with stronger qualifications and relevant experience may be considered for appointment at a more senior level.

Country Success Manager

Purpose

The Country Success Manager ensures that the Siemens goals and objectives are aligned within the Zone and across the responsible LCB’s. This requires managing and orchestration of tasks from BU Headquarters towards regions and developing and executing the business plan & breakdown into TPEs for the country. Responsibilities of the country success manager involve supporting budget and forecast planning & monitoring for the regions and establishing and maintaining relationships with key stakeholders such as customers and partners. They orchestrate portfolio priorities, country strategies, pricing operations between Zone & the responsible LCB’s. Additionally, they are responsible for identifying and resolving any issues or challenges that may arise in the LCB’s as well as reporting and communicating progress, performance and feedback to Domain and Zone management.

You can make a difference with...

1. Business Planning & Monitoring

• Develop and implement a clear and effective country strategy aligned with the company’s global objectives.
• Development of target agreement, masterplan and country strategy
• Supporting business mix breakdown during budget planning and forecasting to LCBs
• Identify and mitigate potential risks and challenges that may impact business operations.

2. Country Development

• Cooperate with the regions in conducting regular operational performance reviews and provide coaching and guidance for responsible LCBs.
• Special assignments in case of crisis-scenarios or turnaround situation of respective countries
• Support to define & drive Sales in assigned countries and support local organization to win Market share
• Cultivate and maintain strong relationships with key clients, partners, and stakeholders
• Ensure compliance with all local laws and regulations, as well as company policies and processes.

3. Market intelligence

• Monitor and analyze performance metrics, financial indicators, and market data to track progress towards goals and make data-driven decisions.
• Market analysis for assigned LCB’s to identify business opportunities, to provide input on potential new markets and CMM
• Identify market trends and competitor activities to develop strategies for market growth.

4. Customer & market feedback

• Drive and actively join global sales communities within Zones and regions
• Share consolidated customer and market feedback as well as product requirements with BUs and responsible Sales functions
• Provide insights on portfolio specific pipeline performance in the regions
• Support escalation process by logistics and quality issues on Zone and LCB level
• Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

5. Sales internal interface

• Establish and maintain relationships with DI Sales, Top Customers & Partners and local authorities
• Provide sales country input for marketing
• Monitor focus initiatives to Sales Acceleration on LCB level
• Close collaboration and alignment to other sales activities in Zone and Regions (Verticals/Sales Enablement/Business Excellence/Inside Sales).

6. Mentoring & Leadership

• Provide advice and coaching to Sales Domain Management and Sales Acceleration team
• Establishes and drives a culture of excellence, innovation, and continuous learning
• Communicate and share best practices and lessons learnt across Zones and LCBs to promote shared success and improvement.

Overview

In this role, you will manage assigned IT projects and selected IT operational activities to ensure adherence to budget, schedule, scope, and compliance requirements. You will be responsible for end-to-end project delivery—from initiation through implementation and operational handover—while also overseeing ongoing infrastructure operations such as security reviews, health checks, change management, and vendor coordination.

Responsibilities:

Project Delivery & Governance

• Ensure all projects are delivered on time, within scope, within budget, and in compliance with organizational and regulatory standards.
• Develop and maintain project scopes, objectives, and detailed project plans, involving all relevant stakeholders and ensuring technical feasibility.
• Gather, analyze, and plan business and technical requirements, aligned with approved standards and enterprise architecture.
• Monitor project progress and performance using appropriate systems, tools, and reporting mechanisms.
• Apply structured change management and verification techniques to manage changes in project scope, schedule, cost, and quality.
• Manage project issues, risks, dependencies, and escalations, ensuring timely resolution.
• Create and maintain comprehensive project documentation, including governance papers, status reports, RAID logs, and handover documents.
• Support project budgeting, cost tracking, and financial reporting, including IT contract, procurement, and payment management.

IT Operations & Infrastructure Oversight

• Oversee and coordinate IT operational activities post-implementation, ensuring smooth transition from project delivery to steady-state operations.
• Conduct and manage infrastructure reviews, including:

- Security posture and compliance reviews

- System and infrastructure health checks

- Capacity, availability, and performance monitoring

• Ensure daily, weekly, and monthly operational reporting for infrastructure, including uptime, incidents, problems, and service performance metrics.
• Support and govern change management processes (Change Requests, impact assessments, approvals, implementation, and post-change reviews).
• Coordinate and support incident and problem management activities in collaboration with operations teams and vendors.
• Ensure compliance with audit, regulatory, and cybersecurity requirements, particularly for infrastructure and security-related environments.

Stakeholder & Vendor Management

• Manage relationships with clients, internal stakeholders, and external vendors to ensure alignment and delivery of outcomes.
• Establish and maintain strong partnerships with third-party vendors and service providers, including review of SLAs, KPIs, and performance.
• Coordinate vendor activities across project delivery and operational support, ensuring accountability and service quality.
• Support vendor onboarding, renewals, contract variations, and compliance with organizational policies.

Requirements:

• 5–10 years of experience in IT with exposure to both project delivery and IT operations.
• Strong experience managing projects in the Public Sector / Whole-of-Government (WOG) environment.
• Proven experience across full project & operational lifecycle, from project initiation through implementation and operational handover and Operation & Support.
• Experience managing infrastructure-related projects, including:

- Security and compliance reviews

- Audit and regulatory requirements

- Exposure to cybersecurity solutions and controls

• Solid understanding of IT service management and operational processes, including:

- Infrastructure health checks and monitoring

- Daily operational reporting

- Change management and incident coordination

- Service Level management

• Strong experience working with internal teams, external customers and vendors, including multi-vendor environments.
• Excellent communication, stakeholder management, and documentation skills.
• Ability to manage project & operation concurrently while supporting ongoing operational responsibilities.
• Strong organizational, analytical, and problem-solving skills.

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

What You’ll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients.
• Fulfill all client requests across all sectors by utilizing the Experts in the company database and project management tool, and custom recruiting resources.
• If industry knowledge and expertise is needed to fulfill the project, coordinate with the Vertical Manager/Subject Matter Expert to better understand the scope of the project to identify companies and job functions that can fulfill the project requirements.
• Coordinate and work with a team of Associates to execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Weekly meeting to review client accounts to make sure performance meets expectations project management.
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services.
• Participate in client on-boarding calls to explain workflows and understand client preferences regarding Expert backgrounds, proposed lists, and call scheduling.
• Work with other members in the team to provide industry guidance for projects.

WHAT YOU’LL HAVE:

• Bachelor’s degree and strong academic record required
• Fluency in English
• 2 to 3 years of work experience in total, related to consulting and strategic analysis, HR search, account and service management, equity research, or market research to cover various industry sectors is highly preferred
• High proficiency with web research and knowledge of niche websites
• Outgoing personality with the ability to speak with people at all professional levels
• Excellent priority management and ability to work within tight deadlines
• Excellent written and verbal communication skills
• Ability to think creatively and focus on opportunities for growth
• Desire to work in a fast-paced, entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time

What We Offer:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements

As the Beverage Outlet Manager of a beverage outlet, you are fully responsible for all aspects of the outlet's operations from day-to-day service execution and team management to inventory control, cost management, and customer satisfaction. The outlet offers a diverse range of products including juices and ice smoothie. Your role is critical in ensuring smooth operations, achieving sales targets, controlling costs, and delivering a top-tier customer experience.

Key Responsibilities:

1. Outlet Operations & Execution

• Oversee all daily operations of the outlet, ensuring efficiency, cleanliness, and consistency in product preparation and service.
• Ensure all food and beverage items are prepared and served according to brand SOPs.
• Implement and maintain hygiene and safety standards according to local regulations (e.g. SFA/NEA).

2. Manpower Planning & Staff Management

• Lead recruitment, onboarding, training, and development of outlet staff.
• Create and manage effective shift rosters to ensure proper manpower coverage during peak and off-peak hours.
• Monitor staff performance, provide coaching and feedback, and implement disciplinary actions when needed.
• Foster a motivated, team-oriented working environment.

3. Inventory & Ordering Management

• Monitor daily stock usage and place timely orders to avoid overstocking or shortages.
• Conduct regular inventory counts and track wastage.
• Work with suppliers to ensure quality, pricing, and delivery timelines are met.
• Implement controls to minimize spoilage, overproduction, and expired stock.

4. Budget Control & Cost Management

• Manage outlet expenses (labor, inventory, utilities) within allocated budget.
• Monitor and control food cost and wastage against set targets.
• Analyze cost patterns and propose cost-saving initiatives without compromising quality.

5. Sales Target & Business Performance

• Monitor daily sales and track performance against weekly/monthly sales targets.
• Drive in-store promotions, upselling strategies, and menu optimization to increase average order value and profitability.
• Provide sales and operational reports to management with improvement suggestions.

6. Customer Satisfaction & Experience

• Ensure high standards of service to enhance the overall customer experience.
• Handle and resolve customer complaints or feedback promptly and professionally.
• Monitor and improve customer satisfaction scores or ratings (e.g. in-store feedback, Google Reviews, etc.).
• Encourage repeat visits through loyalty programs, promotions, or personalized service.

7. Reporting & Documentation

• Submit daily sales reports, petty cash logs, and staff attendance to management.
• Maintain accurate records of stock levels, supplier invoices, and customer feedback logs.
• Ensure food safety documentation (e.g., cleaning checklists, expiry logs, temperature checks) are updated and filed.

Key Performance Indicators (KPIs):

• Outlet Sales Target Achievement (%)
• Labor Cost % vs Sales
• Food Cost % and Wastage Rate
• Customer Satisfaction Rating (e.g., 4.5+ on review platforms)
• Staff Retention Rate & Training Completion