Total 1,370 job vacancies in Singapore

• E-Commerce & Marketing

• Marketplace Operations

• East

Job Scope:

• Manage daily operations across key e-commerce platforms such as Shopee, Lazada, and Shopify

• Create and maintain product listings, pricing, and promotional setup

• Plan and execute campaigns (e.g. mega campaigns, flash sales) to drive traffic and conversions

• Work closely with platform account managers to maximise visibility and sales performance

• Ensure online store content is accurate, updated, and aligned with brand guideline

• Coordinate with internal teams and external partners on inventory, inbound shipments, and stock planning

• Liaise with 3PL providers and logistics partners to ensure timely order fulfilment

• Monitor order flow and resolve issues related to shipping delays, returns, and cancellations

• Handle invoice verification, cost tracking, and operational documentation

• Track and analyse sales performance, campaign results, and customer behaviour to identify trends and opportunities

• Generate reports and provide actionable insights to optimise pricing, improve conversion rates, and drive overall sales growth

• Any other duties as assigned

Requirements:

• Minimum 2 years of experience in e-commerce / marketplace operations

• Hands-on experience with Shopee, Lazada, or similar platforms is a must

• Familiarity with Shopify or other CMS platforms

• Experience working with 3PL / logistics / fulfilment processes is preferred

• Strong analytical skills with the ability to interpret data and generate insights

• Detail-oriented, organised, and able to manage multiple tasks independently

• Good communication and coordination skills

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

Campaign Marketing

• Support the execution of 360 marketing campaigns to drive traffic and sales from new and current customers to TANGS stores and e-commerce channels
• Execution includes campaign ideation, creative, activations & events, digital marketing, PR, KOL, advertising, communications, and more.
• Key marketer in charge of marketing initiatives for assigned concept and segment marketing.
• Tracking and analysis of results and insights in digital marketing, social media, and in-store promotions and activations to improve marketing effectiveness and ROI.
• Assist with budget and expense tracking and keeping accurate records and processing.

Stakeholder Collaboration

• Support with alignment among the Integrated Marketing functions (Social Media, CRM) in the execution of key festive campaigns to drive common objectives and goals.
• Coordinate with internal business stakeholders such as Merchandising and E-commerce to execute marketing activities and communications that achieve business and brand objectives.

Communications

• Ownership of the calendar of TANGS communications channels to support campaigns and initiatives.
• Copywriting for marketing collateral, including e-dms, brochures, OOH, online banners, and more.
• Liaise with external agencies and partners such as design, photographer, PR, events,media, KOL; and liaison with landlords.
• Work with in-house design team to develop creatives that are in line with TANGS’ brand positioning.

Requirements, Skills & Experience

• At least 2+ years experience in consumer marketing
• Experience from industries such as retail, shopping mall, F&B, fashion, beauty, home, would be advantageous
• Excellent project leadership and project management skills and ability to juggle between projects and priorities
• Strong command of written and spoken English, with the ability to write copy for different purposes and audiences
• Proficient with Microsoft Excel, social media management, creating presentations
• Strong communication and interpersonal skills
• High level of initiative and capacity to work under pressure.
• Desire to explore new ideas and ways of doing things with a can't-is-not-an-option attitude.
• Strong work ethic and integrity, maintaining timeliness, discipline, and professionalism.

We are stealth mode - Healthcare AI startup

• Founding team - serial entrepreneurs
• Backed by Tier 1 US VCs
• Team of 30 across the globe

About the role

You'll be working directly with the founding team and wearing multiple hats:

• PA and EA support
• Basic product and market research
• Team follow-ups to keeping things moving
• Coordination with the team overseas

What to Expect

• Full time position, primarily in-office with option to WFH on some days
• Direct access to leadership from day one
• The right candidate is candidate and available
• Fresh graduates welcomed

Company Overview

HAZEL FLORIST & GIFTS PTE LTD is an established hamper company since 1990, offering creative floral presentations and quality gifts. We focus on excellent service and long-term client relationships in both corporate and individual markets.

Job Summary

We seek a proactive, results-driven professional to grow business by generating leads, developing partnerships, and converting prospects into loyal clients.

Responsibilities

• Identify and develop new business opportunities and market segments to expand company reach
• Generate qualified leads through targeted calls, emails, networking, and market research
• Build and maintain strong relationships with clients and partners to foster loyalty and repeat business
• Prepare detailed proposals, accurate quotations, and conduct timely follow-ups to close sales
• Conduct market and competitor analysis to inform strategic sales approaches and identify growth areas
• Collaborate with internal teams to ensure smooth project delivery and client satisfaction
• Consistently achieve or exceed sales and growth targets through effective outreach and negotiation

Preferred competencies and qualifications

• 1–3 years of experience in business development, sales, telemarketing, or account management
• Strong communication and negotiation skills demonstrated in client engagement and deal closure
• Comfortable with outreach activities and proactive client engagement
• Self-driven, organised, and target-oriented with the ability to manage multiple priorities
• Basic proficiency in Microsoft Office and CRM systems to support sales activities

• To be part of a globally recognised firm
• Exciting career growth opportunities.

About Our Client

Our client is a globally established investment firm with a strong presence across globally. Operating a multi-manager platform, the organisation partners with portfolio managers across a range of strategies including quantitative, fundamental equity, and tactical trading.

Job Description

• Provide comprehensive secretarial and administrative support to a team of Front Office executives/investment leaders
• Manage complex calendars, meetings, and scheduling across time zones
• Coordinate domestic and international travel, including itineraries and accomodation
• Prepare meeting materials, agendas, and handle correspondence
• Process expenses and support day-to-day operational needs
• Assist with event planning, team activities, and ad hoc projects
• Act as a key coordination point for internal and external stakeholders

The Successful Applicant

• Has 5 years of secretarial experience as an Executive Assistant or team assistant within Financial Services Firms
• Strong organisational skills with the ability to multitask effectively
• Excellent attention to detail and structured approach to work
• Service oriented, team player and strong collaboration with various departments
• Professional demeanour with strong interpersonal skills
• Ability to handle confidential information with discretion
• Demonstrated ability to work independently in a fast-paced environment
• Proficient in MS Office and Concur system

What's on Offer

• You will join a high-performing and collaborative organisation that places strong emphasis on talent development and employee growth.
• The role offers exposure to leadership, opportunities to be involved in impactful projects, and a supportive environment that fosters learning and career progression.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-062026-7038848

Phone number

+65 6533 2777

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Job Description

• Industry/ Organization Type: Agriculture/ Poultry
• Position Title: Accounts cum HR Executive
• Working Location: Senoko
• Working Hours: Monday – Friday (8am – 5pm), Alternate Saturday
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle partial set of accounts including AP, AR, GL, and bank reconciliations.
• Process supplier invoices, payments, staff claims, and customer billings accurately and promptly.
• Prepare monthly financial reports, schedules, and supporting documentation.
• Assist in month-end and year-end closing activities.
• Maintain proper accounting records and filing systems.
• Monitor cash flow and follow up on outstanding receivables.
• Coordinate with external auditors, tax agents, bankers, and other professional service providers.
• Handle employee onboarding and offboarding processes, including preparation of employment contracts and related documentation.
• Maintain employee records and HR databases, ensuring accuracy and confidentiality.
• Administer employee benefits, leave management, and attendance records.
• Assist in recruitment activities and monthly payroll processing.
• Support performance appraisal exercises and employee engagement initiatives.
• Assist with documentation keeping and other related administrative duties as assigned.

APPLY NOW!!!

• Diploma qualification in a related field of study.
• Minimum 2 years of relevant experience in accounting, HR, or administration.
• Familiarity with accounting software is an advantage.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently and manage multiple responsibilities effectively.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10078 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Oversee patient registration, admission, discharge, and related finance administration in line with service standards.
• Prepare invoices, manage billing accuracy, and handle claims submission (MediShield, Medisave) with timely reconciliation.
• Administer receipts, donations, and financial records while ensuring compliance with internal policies.
• Engage patients and next‑of‑kin on outstanding balances, issuing reminders and settlement notices.
• Coordinate with internal teams to ensure complete documentation for billing and finance processes.

Requirements:

• Diploma in Accountancy or equivalent qualification.
• At least 2 years of experience in healthcare finance operations — admission administration, patient billing, credit control, debt collection, and claims processing.
• Proficiency in MS Excel (Pivot, VLOOKUP) and adaptable to new systems/software.
• Strong communication and interpersonal skills to engage patients, families, and stakeholders professionally.
• Meticulous, organised, and able to manage multiple priorities with discretion and accountability.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• In charge of supporting the team through accurate business reporting, data governance, and cross‑functional project execution.
• Responsible for regular operational reporting, ensuring data accuracy in the ERP system
• In charge of providing insightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.
• In charge of preparing, analysing, and presenting monthly/ weekly operational reports.
• Responsible in ensuring proper, accurate, and timely data update in the ERP system
• In charge of identifying data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face‑to‑face meetings
• Establish and maintain a data management framework which consist of Data ownership and accountability, standard definitions and reporting logic as well as regular data validation and controls
• Lead multiple cross‑functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirement:

• Minimum Degree in Business or related field
• Minimum 3 years of working experience in business operation in engineering industry
• Experience in ERP
• Proficiency in Excel and data analysis tools

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary

The Cluster Lead coordinates community care programmes within an assigned cluster, delivering beneficiary support, volunteer engagement, and accurate record management to ensure effective service delivery.

Responsibilities

• Manage daily operations of community care programmes within the assigned cluster to ensure smooth delivery
• Act as the primary contact for beneficiaries, providing timely support and assistance
• Conduct beneficiary intake interviews and enter data accurately into records systems
• Plan and coordinate outreach activities and community events to engage beneficiaries and stakeholders
• Organize and oversee distributions of meals, grocery packs, and other support items to beneficiaries
• Collaborate with volunteers to facilitate befriending programmes and beneficiary visits
• Maintain comprehensive documentation and update records for accurate reporting and compliance
• Participate in hotline duty rotation to respond promptly to beneficiary enquiries
• Coordinate with internal teams and external partners to ensure beneficiaries receive appropriate services and support

Preferred competencies and qualifications

• Experience in community services, eldercare, or social programmes
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking beneficiaries

Other Information

• Willingness to support occasional evening or weekend activities as required

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Sales Executive (Freight Forwarding)
• Working Location: Tanjong Penjuru
• Working Hours: 5 days (Mon-Fri 9am-6pm)
• Salary Package: Basic Salary $3,000 + Commission + Car Allowance + VB
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities to expand the client base.
• Promote and sell freight forwarding services to potential customers.
• Develop and maintain strong relationships with existing clients to ensure repeat business.
• Collaborate with the operations team to ensure smooth service delivery.
• Prepare and present sales proposals and quotations tailored to client needs.
• Meet and exceed sales targets and objectives set by the management.
• Keep up-to-date with industry trends, market conditions, and competitor activities.
• Provide excellent customer service and address client inquiries promptly.

APPLY NOW!!!

• Minimum 'O' level or diploma.
• Positive attitude and self-motivated.
• Strong written and verbal communication skills.
• Intermediate computer proficiency.
• Training will be provided.
• Willing to work OT when there are sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71175 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

• Managing and handle full set of accounts including Account Receivable, Accounts Payable, General Ledger and Bank Reconciliation.
• Perform timely month-end financial statements and consolidation reports
• Involve budgeting and forecasting and cash flow management
• Liase with external auditors and tax agents in year end audit
• Any other ad-hoc duties as and when assigned by Management

Requirement

• Min Degree in Accountancy/Finance or relevant
• Min 2 years of experience in Full Set of Accounts
• Proficient in Microsoft Office Program and Accounting Software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Managing and handle full set of accounts including Account Receivable, Accounts Payable, General Ledger and Bank Reconciliation.
• Perform timely month-end financial statements and consolidation reports
• Involve budgeting and forecasting and cash flow management
• Liase with external auditors and tax agents in year end audit
• Any other ad-hoc duties as and when assigned by Management

Requirement

• Min Degree in Accountancy/Finance or relevant
• Min 2 years of experience in Full Set of Accounts
• Proficient in Microsoft Office Program and Accounting Software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Tasked with turning foundational datasets into actionable sales strategies. This involves managing promotional planning, lead generation, and sales enablement while utilizing software like Microsoft, SAP, and company systems
• Build, maintain, and analyze datasets to guide sales directions and map out market development.
• Lead B2B lead generation, promotional planning, and sales enablement campaigns to drive measurable growth.
• Proactively propose strategies to improve sales performance and investigate the "why" behind data outcomes.
• Utilize, build, and optimize reporting tools to streamline marketing and sales operations.

Requirements:

• Min Degree in Marketing/ Business/Engineering or related field
• Min 3 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Must possess proficiencies in Excel and PBI/Tableau

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Audio-Visual (AV) Multimedia Executive

Location: Singapore School Environment ( Cedar Avenue )
Contract Period: 1 January 2027 – 30 June 2028 (18 Months)
Working Hours:

• Monday to Thursday: 7:30 AM – 5:00 PM (inclusive of 1-hour lunch break)

• Friday: 7:30 AM – 4:30 PM (inclusive of 1-hour lunch break)

• Off on Saturdays, Sundays, and Public Holidays

• Occasional support required for school events during evenings and weekends (time-off will be provided where applicable)

Job Responsibilities

Operational Support & Setup

• Provide technical support and setup for Audio-Visual (AV) and multimedia facilities used in lessons, meetings, examinations, CCAs, and school events.

• Manage live streaming, video conferencing, photography, videography, and multimedia productions.

• Support ICT-integrated classroom activities and assist in multimedia content creation, video editing, and post-production.

Technical Support & Training

• Provide recommendations on AV and multimedia equipment and software procurement.

• Conduct training and guidance for staff on the effective use of AV and multimedia tools.

• Support media-related projects and event coverage activities.

Equipment & Asset Management

• Oversee maintenance, servicing, troubleshooting, and repair of AV and multimedia equipment.

• Maintain accurate inventory records, equipment loan systems, and asset tracking documentation.

• Assist in budgeting, procurement, and equipment replacement planning.

Project Coordination

• Work closely with ICT teams and school departments to ensure smooth AV and multimedia operations.

• Coordinate AV-related projects, vendor management, and implementation of school AV initiatives.

Additional Duties

• Support website updates, graphic design work, and PA system troubleshooting.

• Perform other duties assigned by school management.

Requirements

Qualifications

• Diploma in Audio-Visual Technology, Multimedia Design, Mass Communication, Digital Media, or a related field.

Experience

• Minimum 2 years of experience in AV system management and multimedia production.

• Minimum 2 years of experience in equipment inventory and asset management.

• Experience in photography, videography, live streaming, and video editing will be an advantage.

Skills & Attributes

• Strong knowledge of AV equipment, multimedia software, and ICT technologies.

• Proficient in video editing, photography, and multimedia content creation.

• Excellent communication and interpersonal skills.

• Positive attitude, self-motivated, and able to work independently.

• Strong organizational and multitasking abilities.

• Team player with the ability to work effectively with staff, students, and external vendors.

Interested applicants are invited to submit their detailed resume, including qualifications, relevant experience, current salary, expected salary, notice period, and availability.

Are you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industries!

Why Join Us?

• Comprehensive, hands-on training to build real-world skills
• Clear, fast-track career advancement with leadership opportunities
• Supportive, vibrant, and collaborative team culture
• Exciting overseas exposure and professional networking
• Meaningful experience that opens doors for your future

Your Role:

• Assist clients in planning and executing effective sales campaigns and marketing strategies
• Engage customers face-to-face to promote products and create lasting relationships
• Collaborate with your team to develop ideas that drive sales growth
• Participate in ongoing training and team-building activities to sharpen your skills

Who We’re Looking For:

• Strong communicator in English preferred
• Positive, motivated, and eager to learn
• Passionate about building connections and making an impact

Training will be provided for individuals with no prior experience. Apply now and grow with Us!

Marketing Executive (Engineering Industry)

Working Days: 5 days, Mon to Thurs 8:30am-6pm &  Fri 8:30am-5:30pm

Working Location: One-North

Salary: $2,900 ~ $3,500

We are looking for a Marketing Executive to develop B2B marketing strategies and campaigns locally and overseas.  You will be required to coordinate with staff in other departments and regional offices.

The goal is to ensure that the marketing efforts of the company add to the highest value to its business.

Responsibilities

• Develop efficient and intuitive marketing strategies and campaigns.
• Monitor corporate branding applications across all corporate and marketing materials to deliver quality corporate brand identity consistently.
• Organise and attend events such as seminars, trade shows, exhibitions and networking sessions.
• Conduct market research and analysis to assess current market trends, brand awareness and competitors.
• Managing the design, content and production of marketing collaterals, such as brochures, flyers and newsletters.
• Manage and update the content of the company’s website.
• Compiling and distributing product information to the sales department.
• Liaise and negotiate with vendors, suppliers, contractors and marketing agencies.
• Interact with country managers, sales team, principals and government agencies.

Requirements

• Diploma/Degree in Marketing, Communications or equivalent.
• At least 1-2 years of relevant work experience is preferred.
• Experience with Adobe Illustrator, WordPress and Google Analytics would be beneficial.
• Willing to travel for occasional business trips.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Job Description

• Industry/ Organization Type: Testing & Measurements
• Position Title: Accounts Executive
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage partial set accounts, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and month-end closing activities.
• Prepare journal entries, maintain fixed asset records, and oversee prepayments, accruals, and intercompany transactions.
• Generate accurate and timely monthly management reports, including bank reconciliations and balance sheet schedules for assigned entities.
• Monitor daily cash flow and provide updates to ensure adequate funding levels.
• Ensure proper and accurate recording of all revenue and expenses.
• Support year-end audit activities and assist with tax computations.
• Prepare and submit quarterly GST filings.
• Take on additional responsibilities and opportunities for professional development based on performance and capabilities.
• Support ad-hoc tasks, projects, and new assignments as required.

APPLY NOW!!!

• Diploma or Degree in Finance, Accountancy or equivalent.
• Preferably with at least 1-2 years of Accounting experience.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with Microsoft Business Central system is an added advantage.
• Able to work independently, multitask and meet deadlines.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #65059 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Role Overview

We are looking for a proactive, detail-oriented IT Support Executive to deliver reliable day-to-day IT operations and Level 1 support across MTFA locations in Singapore (HQ, DI/DIL, IKCs, IC, IEH/childcare). You will manage incident resolution, keep tickets and knowledge tidy, handle device and account lifecycle, and ensure smooth onboarding/offboarding so staff can work securely and without friction. You’ll operate under the IT head and partner closely with the IT Operations Executive (L2/L3).

Key Responsibilities:

1. Incident & Ticket Management

• Respond promptly to user tickets via portal/chat/phone and provide clear updates through to closure.
• Triage and resolve L1 incidents (workstations, standard apps, printing/Wi-Fi); escalate to L2/L3 per runbook.
• Log every case in the ITSM platform with accurate category/priority, SLA timer, and resolution notes (link a knowledge article where applicable).

2. IT Asset & User Support (Singapore sites)

• Manage laptops/desktops, peripherals, and loaners; coordinate repair/RMA when required.
• Enrol, configure, and troubleshoot endpoints using the endpoint-management platform (MDM) in line with policy.
• Reimage/re-enrol devices to restore compliance or during tech refresh.

3. User Onboarding & Offboarding (Identity & Access)

• Execute standard account and access tasks in the collaboration/identity suite via runbooks (joiners, movers, leavers).
• Conduct IT onboarding for productivity and collaboration tools.
• Secure offboarding: disable accounts, revoke sessions/MFA as required, reclaim licenses, back up user data per SOP, and wipe/re-provision devices.

4. Documentation & Reporting

• Document technical issues, resolutions, and maintenance activities.
• Prepare periodic IT support reports for management review.
• Maintain updated records of configurations, procedures, and user manuals.

5. Daily & Weekly Operations

• Monitor endpoint compliance (encryption, patch status, MDM policies) and perform basic network health checks (Wi-Fi/printing/meeting rooms).
• Maintain the IT asset register and accurate device/user records.
• Surface recurring issues and propose quick fixes; keep end-user knowledge-base articles current.

6. General IT Support

• Perform basic connectivity triage (device/app/Wi-Fi symptoms); escalate persistent LAN/VPN issues to L2/L3 with clear notes.
• Provide on-site support across MTFA locations and events when needed.

Core Skills

• Comfortable using computers and smartphones (installing apps, basic settings, printing).
• Clear, friendly communication and strong customer-service mindset.
• Structured problem-solving: identify the issue, follow steps, document what you tried, confirm resolution.
• Able to learn new digital tools quickly; follow checklists/runbooks accurately.
• Good record-keeping and documentation (notes, guides, simple screenshots).
• Team player who can manage priorities and follow up until tasks are closed.

Qualifications & Requirements

• ITE or Diploma in any discipline (or equivalent experience).
• IT experience useful but not required — fresh grads welcome; training provided.

Nice to have (we’ll train if you don’t have these yet)

• Basics of user accounts and shared folders/resources.
• Familiarity with ticketing/helpdesk tools and remote support.
• Simple network triage: distinguish device/app vs. network issues; check IP/config; run a quick connectivity test (e.g., ping/speed).
• Comfort with office productivity tools (docs, spreadsheets, slides).
• Curiosity to learn new technologies and simple automation (e.g., following a script or template) to improve repeatable tasks.

Working Conditions

• May require occasional after-hours or weekend support for system maintenance or urgent troubleshooting.
• Some travel between different work sites may be required.

PDPA Notice: By submitting your application, you acknowledge that you have read and agree to our Privacy Policy (https://www.mtfa.org/privacy-policy) regarding the collection, use, and disclosure of your personal data.