Total 18,218 job vacancies in Singapore

Training program (paid training)

5-weeks training program on bank's product and services, CRM systems and on-the-job training.

Shift timing (PH Weekend Shift)

- Working hours: 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

- Staggered shift hours: 8.5 working hours between 7AM to 10PM + 1-hour meal break in between

- Rest day and off day: Scheduled by client (1 weekday + 1 weekend, non-consecutive)

- Or otherwise advised by the client

Working location

- Nearest MRT: Punggol Coast MRT

- Applicants should be comfortable with a North-East region work location

Job description (Non-sales role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Critical Tasks

Safety and Security

1. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
2. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
3. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
4. Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
5. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
6. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
7. Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

1. Protect the privacy and security of guests and coworkers.
2. Follow company and department policies and procedures.
3. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
4. Maintain confidentiality of proprietary materials and information.
5. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
6. Perform other reasonable job duties as requested by Supervisors.

Guest Relations

1. Address guests' service needs in a professional, positive, and timely manner.
2. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
3. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
4. Thank guests with genuine appreciation and provide a fond farewell.
5. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
6. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
7. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
8. Assist other employees to ensure proper coverage and prompt guest service.

Communication

1. Speak to guests and co-workers using clear, appropriate and professional language.
2. Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

1. Support all co-workers and treat them with dignity and respect.
2. Develop and maintain positive and productive working relationships with other employees and departments.
3. Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

1. Comply with quality assurance expectations and standards.

Physical Tasks

1. Read and visually verify information in a variety of formats (e.g., small print).
2. Stand, sit, or walk for an extended period of time or for an entire work shift.
3. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
4. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
5. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
6. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
7. General Food and Beverage Services
8. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
9. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
10. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
11. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
12. Pick-up trays and clean tables as needed to ensure a clean dining area.
13. Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
14. Thank every guest upon departure, invite them to return, and wish them a fond farewell.
15. Retrieve and deliver food and beverage orders in a timely manner.
16. Perform other reasonable duties as requested.

Assists Management

1. Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

1. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

1. Inspect the cleanliness and presentation all china, glass, and silver prior to use.
2. Prepare drink orders for guests according to specified recipes using measuring systems.
3. Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
4. Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

1. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
2. Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
3. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
4. Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
5. Bus tables by removing and separating tableware, plateware, glassware, and flatware.
6. Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
7. Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
8. Respond to and try to fulfill any special banquet event arrangements requested by guest.
9. Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
10. Follow up on special banquet event arrangements requested by guest to ensure compliance.
11. Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
12. Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

1. Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
2. Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
3. Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
4. Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
5. Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

1. Process all payment methods in accordance with Accounting procedures and policies.
2. Follow property control audit standards and cash handling procedures (e.g., blind drops).
3. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
4. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
5. Transport bank to/from assigned workstation, following security procedures.
6. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
7. To ensure and follow established procedures and compliance as per LSOP guidelines.

Steps of Service

1. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
2. Check in with guests to ensure satisfaction with each food course and/or beverages.
3. Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
4. Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

Any other duties as may be assigned from time to time.

Job Requirements

• Candidate must possess at least a Professional Certificate/NiTEC, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted to any F&B outlets in the Hotel.

Working Hours: Monday – Friday | 8:30am – 5:30pm

Location: Woodlands / Admiralty

Salary: $3,000 - $4,800

Job Responsibilities:

• Perform installation, testing, commissioning and maintenance of automation systems
• Set up electronic controllers, PCs, software and machine configurations
• Conduct on-site machine buy-off based on customer requirements
• Troubleshoot equipment failures and identify root causes for repair
• Analyse electrical and electronic circuits, machine log files and process flows to resolve machine breakdowns
• Repair electrical components and set up robot software / PC software when required
• Provide phone support and on-site support according to service requirements
• Coordinate with internal teams and customers to resolve service issues efficiently
• Prepare accurate and detailed service reports in a timely manner
• Support overseas assignments when required

Job Requirements:

• Diploma or Degree in Electronics, Computer Engineering or related field
• Minimum 3 years of experience in automation system setup, equipment servicing or service support
• Experience with electrical components such as servo motors, robots and machine control systems
• Able to install software, configure PCs and set up machines
• Able to read equipment log files and process flows for troubleshooting
• Willing to travel overseas for assignments on short notice

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

LED Service and Repair Technician (Entry Level)

Requirements

• Basic PCB soldering and desoldering skills.
• Familiarity with soldering stations, hand tools, and basic repair equipment.
• Keen interest in electronics repair and LED display technology.
• Willingness to learn LED module repair, troubleshooting, testing, and maintenance through structured on-the-job training.
• Basic understanding of electronics, electrical systems, or related technical fields is an advantage.
• Fresh graduates, ITE, NITEC, Higher NITEC, Polytechnic graduates, and vocational/technical certificate holders are encouraged to apply.
• Candidates with electronics, electrical, AV, or repair experience will have an added advantage.
• Positive attitude, willingness to learn, and attention to detail.
• Able to work independently and as part of a team.

Salary & Career Development

• Entry Level / Trainee Technician: SGD 2,200 – 2,600
• Progression to Junior Technician: SGD 2,600 – 3,000
• Progression to LED Service and Repair Technician: SGD 3,000 – 4,000

Salary will be commensurate with qualifications, skills, and experience. Comprehensive training and career development opportunities will be provided to support professional growth within the Company.

about the company.
A well-established multinational organization with an expansive global footprint and a collaborative, forward-thinking corporate culture.

about the job.Take on a strategic leadership position orchestrating the complete design, alignment, and implementation of core enterprise order-to-cash business frameworks.

• Lead comprehensive process blueprinting covering customer account setups, global pricing matrices, billing routines, and accounts receivable workflows.

• Configure specialized customer service modules to manage long-term agreements, automated notifications, service orders, and resource-based invoicing linked to broader plant maintenance networks.

• Standardize diverse, fragmented regional transaction models, pricing structures, and billing lines into a single, cohesive global enterprise template and unified invoicing system.

• Manage cross-module linkages and core business platform connection pathways utilizing modern enterprise integration suites.

• Drive business fit-to-standard workshops, playback sessions, custom enhancement designs, and user acceptance phases while overseeing a balanced onshore and offshore project delivery team.

skills and experience required.

• Minimum twelve to fifteen years of professional experience, including extensive hands-on expertise with sales distribution models and customer service modules within enterprise platforms.

• Proven track record leading multiple end-to-end global template rollouts as a functional track lead for major enterprise system upgrades.

• Specialized technical proficiency configuring complex service contracts, resource tracking workflows, and core client accounts management systems.

• Comprehensive knowledge of cross-platform integration strategies, system testing lifecycles, and user training management.

• Strong leadership and communication capabilities to act as the primary liaison for senior business stakeholders and manage hybrid delivery teams.

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)

Duration: 1 year contract

Working Hours: Monday to Friday, 8.45am to 6pm

Working Location: Bukit Batok, Woodlands, Cashew, Fort Canning (rotational)

Summary:

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities:

You act as a bridge between homeowners, contractors, and the customer service team.

1. Pre-handover preparation (before keys are handed over)

• Work with contractors to ensure everything needed for handover is ready (documents, checklists, unit information)

• Make sure all units are properly prepared for buyers to inspect and receive

2. Unit inspection (very important part of the job)

• Inspect every unit before handover

• Check for defects such as paint issues, broken fittings, plumbing or electrical issues, finishing problems. Additionally, you are required to confirm whether the unit is ready to be handed over to the buyer.

3. Defects coordination (after inspection / handover)

• Track and follow up on defects reported by homeowners

• Liaise with main contractors to fix issues within deadlines

4. Customer complaint handling

• Respond to homeowner complaints related to defects or unit condition

• Ensure issues are resolved properly and homeowners are satisfied
  

Requirements:

• ‘A’ Level/Diploma in real estate or relevant discipline

• Minimum 2 – 3 years in real estate and customer service

• Good written and verbal communications skills

• Good organizational and problem-solving skills

• Customer oriented

• Adaptable to new and changing situations
  

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a Manager.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work on weekend and public holiday.

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities

Casework & Counselling, Information & Referral

1.    Provide Information and Referral services

2.    Provide case intake for walk-in clients

3.    Handle up to 30 cases as assigned, maintain client’s records and monitor their progress

4.    Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service

5.    Complete case recordings timely

6.    Provide timely response and relevant intervention to clients

7.    Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention

8.    Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work and Groupwork

1.    Be a member of the Community Work Task Group

2.    Assess the needs and requirements of the community within the FSC boundary for intervention

3.    Plan, organise, execute and evaluate community work interventions

4.    Develop the proposal paper for a Groupwork project

5.    Coordinate, facilitate and evaluate the groupwork

Qualifications and Requirements

1.    Degree in Social Work; preferably an accredited Social Worker

2.    Minimum 3-5 years’ relevant work experience in social work setting

3.    Has a pleasant disposition, with good communication and interpersonal skills

Job Scope

Generate quotations to customer

• To assist in purchasing the necessary parts for service jobs
• To check spares availabilities & lead time with various suppliers
• To check & ensure that prices quoted from vendors are competitive
• To track spares delivery status and advise accordingly to store-man
• To track & file all purchases with reference to service jobs
• To prepare Delivery orders & Invoices in a timely and organized manner
• To assist service team on logistic preparation for overseas job assignment
• To assist the Accounts team with proper documents to ensure timely payment from customers

Requirements

• ITE/Diploma in Business, Engineering, or any related field

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC), while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

 Qualifications:

• Registered Nurse/Licensed Practical Nurse in Singapore with valid SNB licensure

• Bachelor’s degree or diploma in nursing; post-basic qualification in Emergency Nursing or Healthcare Management is an advantage

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

• Experience in Emergency Department/UCC settings preferred

• Excellent knowledge of triage, acute presentations, medication safety, and clinical incident management

• Able to work rotating shift hours (AM/PM), 5 days work week (including Weekends & PHs)

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big - Be visionary, strategic, and open to innovation

Build great things - Work in service of our users, always improving and pushing higher

Operate like an owner - Take responsibility with bold decision-making and bias for action

Win like a sports team - Be trusting and collaborative while empowering others

Learn and grow fast - Never stop learning and iterate fast

Share our passion - Share ideas and practice enthusiasm and joy 

Be user obsessed - Empathetic, inquisitive, practical

About the role:

At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, looking after ASO, Performance Marketing, and CRM. You will work alongside other marketers, designers, and the wider Goodnotes team to acquire new users.

As our User Acquisition Manager, you will own the execution of our paid acquisition program across global markets — managing campaigns, measurement infrastructure, and experimentation. This role sits within a structured capital allocation framework - you’re expected to understand and contribute to market-level unit economics (payback windows, LTV/CAC, ROAS by market) that determines where we invest, not just how individual campaigns perform. You’ll work closely with Data Science, Product, and the broader Marketing team.

This role will initially be offered as a 1 year fixed-term contract

This is the role for you, if you’re excited to work on the things listed below:

• Plan, launch, and optimize paid campaigns across Google Ads, Apple Ads, Meta Ads, and other platforms — driving efficient user growth across global markets
• Own market-level unit economics reporting — tracking 1Y ROAS, payback period, and LTV/CAC — and translate insights into concrete optimization decisions
• Manage our MMP setup (Appsflyer or equivalent) and partner with Data Science on attribution models, including SKAdNetwork and multi-touch attribution
• Design and run incrementality measurement via geo holdout tests with Data Science
• Manage budgets within defined guardrails, reallocating capital across markets based on performance thresholds and pausing investment where markets fall below hurdle rates
• Drive a structured experimentation pipeline across ad platforms, from hypothesis through to verdict and next action

The skills you will need to be successful in the above:

• 4+ years of hands-on experience in user acquisition, with proven success scaling paid programs across global markets
• Hands-on expertise in Google Ads, Apple Ads, Meta Ads and other platforms (eg. TikTok, Snapchat)
• SaaS or app-based experience is a plus but not required
• Strong analytical skills, including experience working with attribution models, MMP platforms (Appsflyer preferred), and incrementality measurement
• Experience operating within a capital allocation framework — understanding market-level unit economics, not just campaign-level KPIs
• Excellent communication skills, with the ability to translate data into decisions for cross-functional stakeholders

Interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• Role-specific interview to discuss your skillset further in detail and to complete a live assessment
• Hiring Manager interview: A call with your hiring manager — the person you'll work with day to day. You'll discuss how the role operates, how they'll support your development, and what success looks like during this engagement.
• Panel interview – A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes

What’s in it for you:

• Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
• Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
• Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
• Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

Aeqon is an enabler for the ICT (Information and Communication Technology) and Security industry in Southeast Asia, with 4 primary business verticals. It encompasses a myriad of products, technologies and professional services. 

We principally focus on the delivery of high quality wired-line and wireless cable products, as well as building data centre infrastructure, and providing innovative and resilient homeland security solutions. Aeqon also operate a Neutral Host business - building high-availability advanced digital infrastructure solution to meet telco companies' wireless coverage and capacity needs. 

Aeqon strives to overcome challenges and evolve to build next-generation technologies. 

To view our comprehensive offerings, do visit our website at https://www.aeqon.com.sg/

The Role

The incumbent is responsible for achieving sales targets and margins, be involved from initiation to completion of sales cycles; with particular focus on maintenance sales, the incumbent will ensure high level of client engagement and identify development potential in existing accounts. Good customer management, strong communication skills and being willing to work in a team are key to the success of this role.

Responsibilities:

• Achieve sales targets and margins by generating recurring maintenance / variation orders through both existing and ongoing projects. The sales leads may come from referrals or tendering platforms such as Gebiz and Sesami. Preparation of sales presentations and provision of all sales related reports.
• Sales closure through new projects by providing sound technical solutions and advice to clients upon review of tender documents. Incumbent will be required to work closely with vendors and internal pre-sales team on this aspect of the role.
• Involved in sales initiation to completion by following up on business opportunities via email/ sales presentations, qualifying potential, provision of relevant quotes to clients promptly and follow through of sales cycle to ensure smooth completion.
• Increase client engagement by following up proactively on enquiries, identifying clients’ needs, working closely with pre-sales consultants to build long term relationships with clients and maintain continuous businesses with existing and new clients.
• Maintain high customer satisfaction by striving for excellent customer service in terms of technical and sales aspects, resolving issues arising from technical issues, logistics issues such as shipment delays to facilitate smooth transactions of clients’ requirements.
• Identify development potential in accounts by studying the current business and project needs, be constantly updated on products entering the market and participating or self-initiate marketing events or promotions & par.

Requirements:
Essential:

• Diploma in any discipline or its equivalent
• 5 working years minimum with sales related background
• Ability to continuously develop prospects, leads, and new sales opportunities
• Strong interpersonal, customer management and communication skills
• A good team player with the ability to multi-task
• Outspoken and people-orientated
• Driven, self-motivated and ability to work independently
• Proficient in Microsoft Office (Word, Excel and PowerPoint)

Preferred:

• Experience / knowledge in security systems or related industry will be an added advantage
• Preferably possess own vehicle

Job Summary

The Business Development Manager leads the company’s growth strategy by securing new business, developing partnerships, expanding market presence, and managing key client relationships to drive revenue and achieve long-term objectives.

Responsibilities

• Develop and implement business development strategies aligned with company growth objectives to drive revenue and market expansion
• Analyze market trends, competitor activities, and industry developments to identify new business opportunities and mitigate risks
• Formulate annual business plans, sales forecasts, and revenue targets to guide strategic decision-making
• Advise senior management on market expansion opportunities and strategic investments based on data-driven insights
• Acquire new corporate clients and expand existing accounts through targeted business development initiatives
• Identify and develop new business channels, strategic partnerships, and commercial opportunities to enhance market presence
• Negotiate high-value contracts, commercial agreements, and service partnerships to secure profitable deals
• Establish pricing strategies and service offerings to improve profitability and competitiveness in the market
• Build and maintain strong relationships with key decision-makers, stakeholders, and strategic clients to ensure long-term retention
• Conduct regular business reviews with major clients to identify opportunities for service enhancement and account growth
• Resolve complex commercial issues by negotiating mutually beneficial solutions that maintain client satisfaction
• Lead, supervise, and mentor business development executives, sales personnel, and account management staff to improve team performance
• Set performance objectives, monitor productivity, and conduct evaluations to foster a high-performance culture focused on growth and client service excellence
• Review and approve business proposals, tenders, quotations, and contractual agreements ensuring compliance with company policies and regulations
• Assess financial viability and profitability of business opportunities before approval to minimize risk
• Manage contract renewals and strategic account negotiations to sustain business continuity
• Collaborate with recruitment, operations, finance, and HR departments to ensure service delivery aligns with client requirements and contractual commitments
• Coordinate manpower planning and resource allocation to support business expansion initiatives
• Ensure business activities comply with Singapore laws, MOM regulations, employment standards, and company policies
• Monitor contractual obligations and business risks, maintaining proper documentation and reporting for management review
• Represent the company in commercial negotiations and business meetings within authorized limits
• Recommend and approve business development initiatives and pricing structures within approved budgets

Required competencies and certifications

• Proven track record in generating revenue growth and securing major corporate accounts
• Experience managing teams and overseeing commercial operations
• Strong understanding of business strategy, contract negotiation, and client relationship management

Preferred competencies and qualifications

• Bachelor’s Degree in Business Administration, Marketing, Management, Human Resources, or related discipline
• Minimum 5 years of relevant experience in business development, sales management, account management, or corporate partnerships
• Experience in the recruitment, staffing, employment agency, or manpower industry

Wealth Management Consultant(Investment)

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1.     Project planning and coordination, coordinate with architects, engineers, subcontractors, suppliers and clients

2.     Execution and monitoring of site progress against schedule and provide regular updates to stakeholders

3.     Attend to any resident feedback regarding the project matters

4.     Preparation monthly progress report update and attend monthly progress meetings with consultants and clients

5.     Ensure compliance with local building codes, regulations, and environmental requirements, enforce health and safety procedures and protocols.

6.     Other ah-hoc duties as assigned

Job Responsibilities:

1.   Operational Oversight & Execution

·     Oversee and support Facilities Manager on daily facilities operations across multiple client sites.

·     Manage facilities, predictive, and corrective maintenance programs for M&E, HVAC, electrical, plumbing, and building services.

·     Ensure service levels and KPIs are met, with prompt escalation and resolution of technical issues.

·     Oversee incident management, emergency response, and business continuity planning.

·     Monitor site inspections, audits, and contractor performance for compliance and quality.

·     Conduct fire drill and table-top exercise annually

2.   Client Relationship Management

·     Build and maintain strong, trusted partnerships with key client stakeholders.

·     Address escalations, resolve disputes, and ensure a high level of client satisfaction.

·     Proactively propose value-added FM solutions and continuous improvements.

3.   Contract & Service Delivery

·     Translate client FM requirements into deliverable service solutions.

·     Monitor KPIs, SLAs, penalties/service credits, and ensure contractual obligations are fulfilled.

·     Prepare reports, dashboards, and performance reviews for clients and senior management.

4.   Business & Account Development

·     Identify opportunities for contract renewals, upselling, and cross-selling FM services.

·     Work with senior management to design and implement account growth strategies.

·     Expand scope of services (e.g., sustainability, energy management, asset lifecycle).

5.   Business Development & Tender Support

·     Provide technical input to tender submissions, bids, and sales presentations.

·     Participate in site show round with prospective clients.

·     Collaborate with sales teams to improve tender win rates.

6.   Financial & Budgetary Control

·     Prepare and manage budgets for assigned projects.

·     Monitor financial performance, analyse cost variances, and ensure profitability targets are achieved.

7.   Compliance & Statutory Requirements

·     Ensure client sites comply with statutory and regulatory requirements (fire safety, WSH, MOM, environmental).

·     Lead audits, inspections, and ensure timely reporting.

8.   Vendor & Team Management

·     Manage vendor selection, contract negotiations, and SLA performance reviews.

·     Lead, mentor, and develop site teams (engineers, supervisors, technicians).

·     Promote training, succession planning, and continuous improvement.

Job Requirements:
- Strong balance of operational excellence and business acumen.

- Proven client engagement, negotiation, and presentation skills.

- Leadership ability with experience managing large, multi-site FM teams.

- High level of initiative, problem-solving, and crisis management.

- Bachelor’s degree in Engineering, Facilities Management, Building Services, or related field.

- Minimum 3 years of experience in facilities management.

- Strong track record in contract management, client servicing, and account growth.

- Experience in tender support, solution design, and commercial development within an FM contractor environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.

Our client is a well-established SME with over 40 years in the landscaping industry. Due to business needs, they are looking to recruit a Project Manager to be part of their team for ongoing transformation projects. They are located in the Central Region.

Responsibilities

• Ensure a safe, clean, and compliant work environment by enforcing site procedures, safety standards, and regulatory requirements.
• Oversee end-to-end project execution, including planning, scheduling, and coordination of landscape works.
• Review project designs, specifications, and scope changes; assess impacts and recommend corrective actions where necessary.
• Define project objectives and deliverables in collaboration with management based on project proposals and requirements.
• Develop detailed project plans, including scope allocation, resource planning, and sequencing of work activities.
• Assign responsibilities across project phases, manage subcontractors, and evaluate contractor bids and performance.
• Establish and monitor project timelines by determining resource requirements and coordinating project milestones.
• Liaise with internal teams, clients, consultants, and contractors to ensure smooth project delivery.
• Perform any other ad-hoc duties as required to support project completion.

Requirements

• Minimum Diploma in Horticulture, Landscape Architecture, Construction Management, or related field.
• At least 3 years of relevant experience in project coordination or project management within landscaping, horticulture, or construction.
• Candidates with horticulture or landscape maintenance experience will have an advantage.

Interested candidates who wish toapply for the advertised position, please click APPLY NOW or email an updatedcopy of your resume/cv.

We regret that only shortlistedcandidate will be notified.

Email Address:jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R25157612 (Lim YongKang)

Responsibilities

• Plan, lead and manage the overall procurement function, aligning procurement strategy and sourcing plans with project requirements and company objectives
• Manage the day-to-day operations of the procurement department, including sourcing, supplier evaluation and selection, purchase order management, materials and equipment planning, budgeting and cost control
• Develop, implement and enforce procurement policies, procedures and standards to ensure consistency, transparency and compliance
• Monitor procurement progress and performance against project schedules and budgets, ensuring timely delivery of materials and equipment to site
• Take prompt action to address supply delays, material shortages, price fluctuations or emergencies that may impact site progress
• Liaise with project teams, commercial/QS, consultants, subcontractors, suppliers and relevant authorities to resolve procurement and supply issues
• Manage supplier relationships, conduct supplier performance evaluations and maintain an approved vendor list
• Lead, guide and develop the procurement team to build a capable and high-performing department

Requirements

• Recognised Degree in Supply Chain Management, Engineering Management or its equivalent
• Minimum 15 years' procurement & commercial experience, with relevant managerial/leadership experience, preferably in the construction industry
• Strong knowledge of construction materials, market trends and supplier networks
• Familiar with procurement systems/ERP and relevant procurement compliance requirements
• Able to communicate and write fluently in both English and Chinese to prepare procurement analysis and supervision reports for Beijing HQ
• Independent, diligent, meticulous and highly motivated with strong leadership and excellent team spirit

Responsibilities :

Team Leadership & Technical Direction

• Lead a multidisciplinary team of engineers to deliver engineering solutions ensuring team capabilities align with customer expectations.
• Provide direction, expert advice, mentoring, and workflow management, including task prioritization and resource coordination, to achieve project objectives and milestones.
• Provide technical guidance to engineering teams in line with the agreed architecture, ensuring both effectiveness and adherence to customer requirements.
• Provide functional encompassing the Thales Performance Management framework management for reporting delivery roles

Promote knowledge sharing, ensuring work products are sufficiently documented for reuse across projects.

Project & Process Management

• Oversee the timely delivery of artifacts and releases in line with program milestones.
• Facilitate and lead technical reviews, workshops, peer reviews, and project reviews as required by the program.
• Ensure delivery in accordance with Thales processes and practices, actively contributing to their continuous improvement

Support discipline managers in defining and tailoring applicable processes, practices, and tools for the project

Stakeholder Engagement & Communication

• Communicate, analyse, plan, and report as necessary to align team capabilities with customer requirements
• Ensure clear and effective communication (both written and verbal) with internal and external customers
• Manage customer scope in line with the approved baseline and schedule

Manage customer expectations and provide support during requirements analysis, proposing and negotiating mutually beneficial (“win-win”) solutions

Risk, Quality & Reporting

• Identify and assess risks, propose effective solutions, execute mitigation actions, and report on outcomes, cost savings, and residual risks
• Define and maintain metrics to monitor progress, measure performance, identify issues early, and support informed decision-making to ensure successful delivery

Prepare and lead monthly Technical and Financial Reviews (TFR) sessions and support the Work Package review process

Commercial & Bid Support

• Support bid activities and contribute to the preparation and review of engineering cost estimates for modification proposals to the functional baseline

Qualifications

·       Degree inEngineering, Computer Science, IT or other relevant qualification

Essential Experience

·       Solid experienceof managing the development of real time distributed complex software centricsolutions in a safety critical environment (10+ years)

·       A recognisedleader with solid experience in managing multi-skilled global engineering teamsand fostering a collaborative and productive work environment

·       Solid knowledgeand experience in Systems Engineering lifecycle (eg. EIA632, ISO/IEC15288)

·       Advancedanalytical and problem-solving skills, with the ability to engage a wide rangeof stakeholders across a complex environment

·       Solid experiencein upskilling and training new engineers

·       Strongexperience using Earned Value Management, Work Package Control and reporting,with exposure to scheduling tools (MS Project, Primavera etc.)

·       Financial /budgetary management of engineering work packages or tasks

·       Strong abilityto communicate effectively with various stakeholders, including Project,Engineering Delivery Managers, Product Owners, Technical Design Authorities,Speciality engineers and the engineering team under management.

·       Collaborationtools including Jira, Confluence etc.

Desirable:

·       Air TrafficManagement domain expertise (inc. standards such as ICAO, Eurocontrol, AIDC)

·       Experience inproduct delivery using agile methodologies like Lean methods (including PDCA,Kanban, Value-Stream Mapping).  Priorexperience working in an Agile@Scale framework is a bonus

General/SpecialRequirements

GENERAL

·       Assist inensuring a harmonious work environment in all departments that you are workingwith by upholding Thales' key values.

·       An advocate forcontinuous improvement and knowledge sharing

·       An advocate fordiversity and inclusion who will be actively involved in implementing changeinitiatives to achieve our diversity goals

·       An advocate fora culture of continuous improvement

·       An advocate forAccountability, transparency and curiosity

·       Comply with allrelevant company Occupational Health, Safety and Environmental policies andframework and work practices with the intent of preventing or minimisingaccidental exposures to self, colleagues, visitors and/or the environment andto ensure a safe work practises at all times.

·       Comply with allrelevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

·       Occasional international travel may be required

Job Summary

The Food Safety Manager is responsible for leading, developing, implementing, and continuously improving the company's Food Safety Management System (FSMS) to ensure full compliance with Singapore regulatory requirements, international food safety standards, and company policies. The role is critical in safeguarding product quality, consumer health, brand reputation, and operational excellence throughout the manufacturing process.

Key Responsibilities

1. Food Safety Management System (FSMS)

• Develop, implement, maintain, and continuously improve the Food Safety Management System in accordance with HACCP, ISO 22000, FSSC 22000, GMP, and relevant food safety standards.
• Establish and monitor food safety policies, procedures, and standard operating procedures (SOPs).
• Ensure all food production activities comply with applicable regulatory and customer requirements.

2. Regulatory Compliance

• Ensure compliance with requirements of the Singapore Food Agency (SFA), relevant local authorities, and international food safety regulations where applicable.
• Act as the primary liaison with regulatory authorities during inspections, audits, investigations, and licensing matters.
• Monitor regulatory updates and implement necessary operational changes.

3. Hazard Analysis and Risk Management

• Lead HACCP studies, risk assessments, and food safety reviews.
• Identify potential food safety hazards and implement preventive and corrective measures.
• Conduct root cause analysis for food safety incidents and establish effective corrective action plans.

4. Quality Assurance and Auditing

• Plan and conduct internal food safety audits and inspections.
• Coordinate external certification and customer audits.
• Monitor corrective and preventive actions (CAPA) to ensure timely closure and effectiveness.

5. Training and Competency Development

• Develop and deliver food safety and hygiene training programs for all employees.
• Promote a strong food safety culture throughout the organization.
• Evaluate staff competency and ensure ongoing compliance with food safety requirements.

6. Supplier and Raw Material Management

• Approve and evaluate suppliers from a food safety perspective.
• Review supplier documentation, certifications, and audit reports.
• Ensure incoming raw materials meet established food safety and quality standards.

7. Product Quality and Recall Management

• Oversee product traceability, withdrawal, and recall procedures.
• Investigate customer complaints related to food safety and quality.
• Lead crisis management activities involving food safety incidents.

8. Documentation and Reporting

• Maintain accurate food safety records, audit reports, corrective action reports, and compliance documentation.
• Prepare food safety performance reports for senior management.
• Analyze food safety data and identify opportunities for continuous improvement.

Qualifications

• Degree in Food Science, Food Technology, Microbiology, Biotechnology, or related discipline.
• Certified HACCP Team Leader or equivalent food safety qualification.
• Strong knowledge of HACCP, GMP, ISO 22000, FSSC 22000, and Singapore food regulations.
• Minimum 3–5 years of relevant experience in food manufacturing, food processing, or food service operations.

Key Competencies

• Leadership and team management
• Regulatory compliance expertise
• Food safety risk assessment
• Audit and inspection management
• Problem-solving and root cause analysis
• Excellent communication and stakeholder management skills
• Strong attention to detail and commitment to operational excellence

As the Senior Channel Sales / Business Development Manager (CCTV), you will be responsible for driving the sales of VIGI CCTV product range through the company's channel partners islandwide of Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and expand our customer base in the VIGI CCTV market.
• Cultivate, manage and maintain new and existing relationships with clients and key channel partners to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention.
• Develop and implement sales strategies and campaigns to achieve revenue and growth targets
• Identify new channel opportunities through market research, networking and secure new partnerships to expand the distribution network
• Monitor market trends and competitor activities to identify new product and service opportunities
• Collaborate cross-functionally with marketing, product, and technical teams to support the go-to-market strategy
• Analyse sales data and provide insightful reporting to the business
• Collaborate with the marketing team to create targeted campaigns that promote our CCTV solutions
• Conduct presentations and product demonstrations to prospective clients, showcasing the benefits and features of our offerings
• Attend industry events, trade shows, and conferences to represent the company and network with potential clients.

Job Requirements:

• Min. 2 years of experience in channel sales or business development, preferably in the CCTV or security technology industry
• Proven track record of building and maintaining successful channel partnerships, business development, exceptional communication skills
• Deep technical understanding of CCTV systems, security technology, systems and solutions
• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team to achieve sales targets
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Job Description & Requirements:

Test Program Manager will work closely with the respective stakeholders across the organisation to drive testing Projects which is aligned to organisation's transformation strategy.

Reporting to the Digital Domain Lead, the candidate will ensure the overall successful delivery of all testing services for Cross Border Payments + NPS Enhancements and upgrade Project, change requests and production fixes under Digital domain suite of applications.

The candidate is also expected to manage and ensure the successful delivery of testing services provided by organisation's appointed test service providers, and in accordance with the organization’s standards and processes.

·        Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications.

·        Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.

·        Works with the testing service providers and other client stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

·        Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

·        Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.

·        Engages with various client stakeholders(including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

·        Act as the first point of escalation for any issues raised by client stakeholders, testing service providers.

·        Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

·        Drive and collaborate with all client stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

·        Participate and contribute in forums, as required, to drive testing transformation and innovation.

·        Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

·        Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:
·        Bachelor’s Degree or Master’s degree in computer engineering or related field.

·        Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organization's preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.

·        Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

·        Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

·        A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

·        Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

·        Strong attention to details, excellent analytical and problem-solving skills.

·        Experience in managing multiple external testing service providers.

·        Experience in managing multi-cultural, diverse, direct and virtual teams.

·        Must display a high level of professional judgment, commitment, integrity, and teamwork.

·        Excellent client facing, internal communications, written and verbal communication skills.

·       Testing or quality certifications, PMP certifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain.
• Strong domain knowledge in Digital Domain. Experience in managing testing one or more areas of these domains will be an advantage.
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.

Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com 

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (Ajay Sharma)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

1) Oversee the full operation of the project sites of our tunnel projects.

2) Control & monitor the day to day operations

3) Cost control

4) Safety issues of the sites

5) Discuss & nego technical issues with the clients

6) Planning of materials, manpower deployment & equipments usages

7) Engineering and technical drawings interpretation