Join Our Team at Thatz International Pte Ltd
Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of ourNext-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!
Our CORE VALUES:
- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environment Friendly
NOC Engineer
Work Location: East, Singapore
Job Type: 3 years contract, subject to renewal
About the Role:
To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities:
A) Monitor systems performance
- Monitor performance and capacity of computer systems to ensure stable operations
- Gather data for network health check reports for software and hardware teams
- Identify issues, alerts, or malfunctions in software and/or hardware components
- Prepare and documents system health check documents for software and hardware teams
B) Resolve network-related incidents
- Identify and respond to network-related incidents
- Adhere to organizational policies, procedures and protocols when resolving network-related incidents
- Administer service requests
- Escalate unresolved network-related incidents
C) Oversee service level agreements and service improvements
- Assist in developing service-level objectives and targets
- Maintain log of service level performance metrics
- Suggest improvements for procedures and controls to enhance performance and client satisfaction
- Identify recurring incidents and potential issues for senior management
Job Requirements:
- Nitec or Diploma in Computer Science, Information Technology, or related field.
- Preferably with 1 year of relevant working experience in at least one of the following: Network Infrastructure, and MS Windows Server, UNIX or Linux
- Working knowledge on three or more of the following technologies: VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
- A self-initiated, highly flexible and proactive team player who can work with minimal supervision.
- Strong sense of responsibility to the customers.
- Good customer service and communication skills.
- Able to perform shift duties (12 hours rotating shifts)
- Fresh IT graduates are welcome to apply.
How to Apply:
Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com.
Shortlisted candidates will be contacted.
Equal Opportunity Employer:
We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do notdiscriminate based on race, religion, gender, or any other characteristic.
Data Protection:
Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
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