Total 14,614 job vacancies in Singapore

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The IT Service Governance, Quality and Improvement Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role primarily focuses on service quality assurance, governance excellence, and continuous improvement, with supporting oversight of IT asset lifecycle governance .

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and operational maturity across service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen process discipline, service quality, audit readiness, and continuous improvement across the environment.

Key Responsibilities

1) Governance Framework and Operational Control

• Establish and maintain an integrated governance framework covering IT service quality processes and operational controls.
• Define standards, controls, workflows, SOPs, and accountability models to ensure operational activities are executed consistently and in line with governance requirements.
• Align governance practices with ITIL standards, contract requirements, internal policies, SLAs, KPIs, and audit expectations.
• Serve as the central point of oversight for operational compliance, data integrity, and service assurance across support functions.
• Drive governance maturity through structured reviews, control assessments, and stakeholder alignment.

2) Service Quality Assurance and Compliance

• Develop and implement quality assurance controls across incident, service request, change, and problem management processes.
• Define audit and review mechanisms to assess process adherence, ticket quality, documentation standards, and operational discipline.
• Translate contractual SLAs and KPIs into measurable internal controls and performance indicators for proactive monitoring.
• Monitor service performance trends, identify risks to SLA achievement, and highlight areas requiring intervention or corrective action.
• Support the development of a quality culture across operational teams through structured governance, coaching, and clear quality expectations.
• Conduct regular quality reviews and audits to ensure service delivery meets contractual and operational standards.

3) Continuous Improvement and Risk Reduction

• Identify operational inefficiencies, process gaps, recurring issues, and control weaknesses across service management practices.
• Lead root cause analysis and drive corrective and preventive actions to improve compliance, efficiency, service quality, and user experience.
• Recommend and implement improvements in process design, reporting, automation, and controls to strengthen operational maturity.
• Partner with support teams and stakeholders to embed sustainable ways of working and improve overall service governance effectiveness.
• Champion a culture of continuous improvement through structured improvement initiatives, lessons learned, and best practice sharing.
• Track and measure the impact of improvement initiatives on service quality, efficiency, and client satisfaction.

4) Audit, Reporting and Performance Management

• Define and track governance metrics across service quality, including SLA/KPI compliance, audit findings, process adherence, and improvement progress.
• Prepare regular governance reports, dashboards, and management updates for stakeholders and governance forums.
• Support internal and external audits by providing evidence, documentation, process records, and remediation tracking.
• Ensure governance findings, risks, and improvement opportunities are clearly documented and followed through to closure.
• Provide insights and recommendations to leadership based on performance trends and governance metrics.

5) IT Asset Lifecycle Governance

• Provide governance oversight for IT asset lifecycle processes, including asset registration, tracking, reconciliation, and disposal.
• Support the maintenance of a centralized asset inventory repository as the single source of truth for customer IT assets.
• Monitor compliance with asset management procedures and identify discrepancies, duplicates, missing records, and control gaps.
• Define inventory ownership, verification requirements, and escalation paths to support governance and audit readiness.
• Collaborate with asset management teams to ensure asset data integrity and alignment with governance standards.

6) Stakeholder Engagement and Enablement (10%)

• Work closely with System Managers, System Administrators, Helpdesk, Service Desk teams, and other stakeholders to ensure alignment on governance processes and quality expectations.
• Facilitate communication between teams to improve workflow coordination, transparency, and accountability.
• Deliver training, guidance, and coaching on quality procedures, audit readiness, process compliance, and continuous improvement practices.
• Act as a trusted governance partner to operational teams by balancing control, support, and continuous improvement.

Qualifications

Requirements and Experience

• 5–8 years of relevant experience in IT governance, service assurance, quality management, operational compliance, or continuous improvement within IT infrastructure or managed services environments.
• Proven experience in establishing governance processes or quality frameworks from scratch, preferably in live operational environments.
• Strong working knowledge of ITIL processes, especially incident, request, change, and problem management.
• Experience in SLA/KPI monitoring, operational audits, reporting, and continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and practical improvement opportunities.
• Experience in conducting quality reviews, root cause analysis, and driving corrective actions.
• Strong stakeholder engagement, communication, documentation, and facilitation skills.
• Comfortable working with reporting and analysis tools such as Excel and Power BI.
• Diploma or Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent practical experience.
• ITIL Foundation certification (strongly recommended).
• Additional certifications in Quality Management, ISO 9001 Internal Audit, Lean Six Sigma, or related disciplines are an advantage.
• Experience in IT asset inventory governance, reconciliation, and lifecycle control is beneficial but not essential.

This role offers the opportunity to shape governance and quality practices within a dynamic IT services environment, driving meaningful improvements that enhance service delivery and client satisfaction.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

Responsibilities:

·      Work with the R&D team on quality planning from the early stage of product development.

·      Manage overall quality activities across the Business Unit, including product development, customer requirements, sales support, inventory, and product transition.

·      Set quality goals for the BU and support departments in achieving them.

·      Build and improve quality systems, project development processes, and IPD processes.

·      Identify project risks, monitor product quality performance, and drive corrective and preventive actions.

·      Handle customer complaints, major quality issues, and product quality problems, ensuring proper follow-up and closure.

·      Monitor project process compliance and lead technical review assessments.

·      Use data analysis to identify problems and improve processes continuously.

·      Organize stage review meetings during the R&D phase.

·      Conduct process training and strengthen team quality capabilities.

·       Promote quality awareness and a strong quality culture across the BU.

Requirements:

·      Bachelor’s degree or above, with at least 5years of experience in quality-related roles, including at least 3 years in a managerial position. Experience in R&D quality is preferred.

·      At least 5 years of experience in quality-related work, preferably in R&D quality.

·      Familiar with ISO9001 and quality tools such as8D, QC tools, APQP, FMEA, Six Sigma, and QCC.

·      Good communication, interpersonal, and problem-solving skills.

·      Able to work well under pressure.

·      Familiar with hardware, software, FPGA, and mechanical development processes.

·      Knowledge of IPD processes; experience insetting up or implementing IPD is an advantage.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: LionelLiew   |   Registration No: R1330693

Greentech International is a dynamic and growing distributor of cutting-edge industrial automation and control systems in Singapore. We partner with leading global brands Schneider to provide high-quality PLCs, HMIs, SCADA systems, drives, and motion control solutions to a diverse range of industries, including manufacturing, electronics, food & beverage, and logistics.

Job Summary

We are seeking a results-driven Sales Engineer who is both technically proficient and commercially astute. You will be the key technical expert and primary point of contact for our clients, responsible for understanding their automation challenges and proposing optimal control system solutions from our portfolio. Your role is critical in bridging the gap between our advanced products and our customers' application needs, ensuring we deliver exceptional value and build long-term partnerships.

Key Responsibilities

Business Development & Sales:

· Identify and pursue new sales opportunities within Singapore.

· Develop and maintain a robust sales pipeline to achieve and exceed sales targets.

· Prepare and deliver compelling technical presentations, proposals, and quotations.

· Negotiate contracts and close sales, managing the entire sales cycle from lead to order.

· Conduct market research to identify trends and new potential applications for our products.

· Work closely with customers to understand their technical requirements and process challenges.

· Recommend and design appropriate control system architectures (e.g., PLC-based systems, HMI integration, network topologies).

· Provide pre-sales technical support, including product demonstrations, proof-of-concepts, and feasibility studies.

· Liaise with our technical team and principal suppliers to develop the best technical solutions for complex projects.

· Build and maintain strong, long-lasting relationships with key decision-makers, engineers, and project managers at existing and new client accounts.

· Provide regular updates and after-sales support to ensure high levels of customer satisfaction.

· Act as the primary technical contact for customers, ensuring their needs are met and issues are resolved promptly.

· Collaborate with the internal sales, marketing, and engineering teams to align strategies and share market insights.

· Provide feedback from the field to management on product performance, competitor activities, and market demands.

Qualifications & Experience

· Diploma/Degree in Electrical/Electronics/Mechatronics Engineering or a related field.

· Minimum of 2-3 years of experience in a Sales Engineer, Application Engineer, or similar technical sales role, preferably within the industrial automation, control systems, or components distribution industry.

· Candidates with a strong technical background in control systems (e.g., as an Automation/Control Engineer) looking to move into a sales role are strongly encouraged to apply.

Technical Competencies & Skills

· Essential Technical Knowledge: Strong understanding of control system components such as PLCs (e.g., Siemens, Mitsubishi, Allen-Bradley), HMIs, SCADA, Variable Frequency Drives (VFDs), and motion control.

· Sales Acumen: Proven track record of meeting or exceeding sales targets. Ability to manage the full sales cycle.

· Problem-Solving: Excellent analytical and problem-solving skills to address complex customer application issues.

· Communication: Outstanding verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

· Interpersonal Skills: A strong team player with high emotional intelligence, capable of building rapport and trust with customers and colleagues.

· Self-Motivation: Highly driven and able to work autonomously with minimal supervision, a key trait for success in an SME environment.

· Proficiency in MS Office Suite; experience with a CRM is a plus.

Job Summary
We are seeking a dedicated and certified Pest Control Technician to join our team. The successful candidate will be responsible for implementing vector control measures to prevent and manage vector-borne diseases in various environments.

Key Responsibilities

• Conduct site inspections and carry out vector surveillance.
• Apply appropriate vector control methods including fogging, larviciding, and residual spraying.
• Maintain records of control activities and findings.
• Adhere to safety protocols and standard operating procedures.
• Report any environmental issues or potential vector breeding grounds.
• Coordinate with team members and supervisors to ensure effective execution of control programs.
  
  Requirements
• Candidates with no experience are welcome
• Workplace literacy and numeracy proficiency in reading, listening, and numeracy.
• Preferably with driving license.
• Must be able to work in various outdoor environments.
• Minimum N Level education or equivalent.
  
  

Description

We are hiring a Pest Control Technician to join our team. As a Pest Control Technician, you will be responsible for inspecting properties, identifying pest infestations, and implementing effective pest control measures. Your role will involve treating infested areas, educating clients on prevention methods, and maintaining accurate records of services provided.

• Perform thorough inspections of properties to identify pest infestations
• Apply appropriate pest control methods, including the use of chemicals and traps
• Safely handle and apply pesticides according to established procedures
• Educate clients on effective pest prevention techniques and sanitation practices
• Document all services provided and maintain accurate records
• Respond promptly and professionally to client inquiries, concerns, and service requests
• Stay updated on the latest pest control techniques, products, and industry developments
• Adhere to company policies, industry regulations, and ethical practices

Requirements

• NEA Vector Control Technician/Worker license
• Good to possess Class 3 but not a requirement
• Must be willing to do outdoor job
• Good team player and positive work attitude
• Excellent communication and customer service skills
• Mature candidates are welcome to apply

Benefits

• Training provided- 5.5 days - Office Hour
• Working location : Islandwide
• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Good incentives
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees.

We are seeking a highly skilled and forward-thinking High-Level Control (HLC) / Operations Systems Manager to support mission-critical automated systems within a complex, high-availability operational environment.

This role plays a key part in ensuring the reliability, performance, and continuous improvement of real-time control systems that support large-scale operational flows in an airport environment, including baggage handling and related automation systems.

While experience in Baggage Handling Systems (BHS) is highly advantageous, we welcome candidates with strong backgrounds in industrial automation, mission-critical infrastructure, or large-scale control systems.

Key Responsibilities

1. System Operations & Reliability

• Manage and oversee operations and maintenance (O&M) contractors to ensure high availability and performance of high-level control systems.
• Ensure systems operate reliably in a 24/7 mission-critical environment.
• Monitor system health and proactively identify risks, performance degradation, and operational issues.

2. System Analysis & Improvement

• Analyse system and operational data to identify trends, risks, and improvement opportunities.
• Leverage analytics and monitoring tools to support performance optimisation.
• Drive continuous improvement initiatives for system stability, efficiency, and resilience.

3. Incident Management & Troubleshooting

• Diagnose and resolve network, software, and system issues in a timely manner.
• Lead root cause analysis for system incidents and implement preventive measures.
• Support operational continuity through effective incident response and recovery.

4. Projects & Technology Enhancement

• Lead and support system enhancement initiatives and technology upgrade projects.
• Manage end-of-life (EOL) and end-of-service (EOS) planning for hardware and software components.
• Define technical requirements, support procurement activities, and oversee vendor delivery.
• Participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).

5. Infrastructure, Network & Cybersecurity

• Ensure secure and stable operation of system networks and infrastructure.
• Work closely with cybersecurity teams and vendors to ensure compliance with security standards and regulatory requirements.
• Support implementation of cybersecurity controls and vulnerability management activities.
• Ensure adherence to ISO 27001 and critical infrastructure security practices.

6. Business Continuity & Risk Management

• Support and execute Business Continuity Plans (BCP) during system disruptions.
• Ensure minimal operational impact during incidents or system failures.
• Participate in risk assessments and resilience planning.

7. Stakeholder & Vendor Management

• Collaborate with internal stakeholders, vendors, and external partners.
• Manage the performance of outsourced maintenance and support providers.
• Ensure alignment between technical delivery and operational requirements

Requirements

Education & Experience

• Degree in Computer Science, Engineering, Information Technology, or related discipline.
• Minimum 5 years of experience managing enterprise IT infrastructure, industrial control systems, or mission-critical operational systems.
• Experience in airport systems, logistics automation, manufacturing control systems, or critical infrastructure environments is highly preferred.

Technical Skills

• Strong understanding of network infrastructure (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Experience with high-availability and resilient system architectures.
• Familiarity with system monitoring and performance management tools.
• Knowledge of industrial control concepts (SCADA, PLC, or equivalent systems) is a plus.
• Exposure to cybersecurity principles and compliance frameworks (e.g. ISO 27001, critical infrastructure standards).

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ability to manage incidents under pressure in a 24/7 environment.
• Strong stakeholder and vendor management skills.
• Ability to manage multiple priorities and drive operational excellence.
• Good communication skills with both technical and non-technical stakeholders.

Candidates with experience in any of the following industries are encouraged to apply:

• Airport operations or baggage handling systems
• Logistics and warehouse automation
• Industrial automation and control systems
• Transportation systems (rail, ports, traffic systems)
• Data center or critical infrastructure operations

Job Role Includes:

• You will also be required to issue updates and ensure documentation is easily available to all personnel, as well as provide HSE training as and when required.
• Instilling safety awareness to employees is a vital part of the role of the HSE Engineer and so you will be expected to lead by example and to promote best practice at all times with regards to safety at work in all areas.
• As the HSE Engineer you will be required to devise the company’s HSEQ plan and ensure its implementation.
• You are required to attend management meetings to provide ideas and best industry practice with all different level of employees.
• Liaison officer with local government agencies on operating licensing, permits and approval of work etc.
• Report incidents and conduct investigation to determine root cause(s) and lesson learn.
• Other duties as assigned.
• Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001 standards.
• Establish and monitor quality objectives, KPIs, and continuous improvement initiatives across plant operations.
• Ensure proper document control and quality records management in line with QMS requirements.
• Lead and coordinate internal and external quality audits, including certification processes.
• Drive Corrective and Preventive Actions (CAPA) for quality issues, non-conformances, and customer complaints.
• Work closely with production teams to ensure process consistency, product quality, and defect reduction.
• Promote a quality culture and awareness among employees aligned with overall HSEQ objectives.

Key Responsibilities:

• Oversees the safe, efficient and cost-effective performance of the plant operations.
• Ensures production processes are managed and safely operated in accordance with organizational policies, operating procedures and management systems.
• Analyze risks and ensure that all procedures are adhered to and comply with ISO 45001 requirements and local WSH regulations. Well organized, able to work as a team and may occasionally be required to travel within AICA operating sites.
• Check on compliance to local regulation requirements and legislation.
• Ensure compliance with ISO 9001:2015 Quality Management System requirements alongside ISO 14001 and ISO 45001 standards.
• Monitor, analyze, and report quality performance metrics (e.g. defects, rework, customer complaints, process deviations).
• Coordinate with cross-functional teams to implement process improvements and standardization initiatives.
• Ensure all processes and outputs meet customer specifications and regulatory requirements.

Key Skills, Qualifications and Requirements of a HSEQ Engineer:

• Ideally, you will be educated to diploma/degree level and will be fully experienced in the ISO9001, ISO14001 and ISO45001 / Quality Management Systems (QMS) compliance/ implementation and certification process.
• Experience in handling internal and external audits and certification processes.
• Strong analytical skills with the ability to interpret quality data and trends.
• Good understanding of manufacturing processes and quality control practices is preferred.
• As someone who will be expected to work with a team of people, it is important that you have people management skills and have excellent interpersonal and presentational skills and be able to build relationships with external partners.
• The ability to be able to problem solve, interpret complex issues and motivate others to work to the best of their ability is essential.
• Able to work with Microsoft Office as well as other industry standard computer programs

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 5 years of experience in QMS, AS9100, NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Job Description

We are seeking a Design Quality Engineer to support the development and qualification of semiconductor equipment, with a focus on test planning, reliability validation, and data analysis to ensure high product performance and quality.

Key Responsibilities

• Develop and execute qualification test plans to validate new product designs based on customer use cases
• Design and implement Accelerated Life Testing (ALT) and stress tests for high-value components
• Perform statistical analysis on test and reliability data (e.g., DOE, Cpk, regression) and prepare technical reports
• Evaluate component and system-level quality; work closely with suppliers to drive quality improvements
• Conduct root cause analysis and troubleshooting in collaboration with engineering teams
• Ensure all defects identified during testing are logged, tracked, and resolved through corrective actions
• Maintain 5S standards and ensure proper lab safety, equipment maintenance, and calibration

Job Requirements

• Bachelor’s Degree in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field
• Minimum 3 years of experience in semiconductor or high-tech manufacturing environment
• Strong knowledge of qualification test planning, test instrumentation, and problem-solving methodologies
• Experience in statistical analysis (DOE, Cpk, t-test, regression, reliability analysis)
• Proficient in Minitab and Microsoft Office (Excel, Word, PowerPoint)
• Independent, proactive, and able to work in a fast-paced environment
• Strong communication and interpersonal skills

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

l  Why Join Our Leadership Team

At Entegris, we believe leaders exist at every level of theorganization. We leverage the diverse perspectives of our global team to driveinnovation in the semiconductor industry. As the Asia Quality EngineeringDirector, you will be a high-impact, high-visibility leader responsible forshaping quality excellence in one of our most critical regions.

We are a values-driven culture, and we expect our leaders tochampion our PACE values:

-         People & Teamwork: Build and mentorambitious, high-performing teams.

-         Accountability, Integrity & Trust: Ownregional performance and foster transparent relationships.

-         Creativity & Innovation: Find uniquesolutions to complex customer challenges.

-         Dedication to Excellence: Set the goldstandard for quality and operational success.

l  Job Overview

LeadershipExpectations (PACE + Great Leader Profile)

-  Customer centricity: Anticipate customerrequirements, translate Voice of Customer (VOC) into measurable quality plans,and lead crisp communication during escalations.

-  Data-driven decisions with speed: Userisk assessment and statistical methods to accelerate containment, root causeconfirmation, and permanent corrective/preventive actions.

-  Accountability: Establish clear ownershipacross sites and functions, deliver on commitments, and reinforce disciplinedexecution against KPIs.

-  Global partnership: Align prioritiesacross Asia plants and North America-based manufacturing/support teams toensure consistent standards and one-team execution.

-  Innovation: Modernize quality systems andreporting, standardize best-known methods, and scale improvements across sites.

-  Talent development: Build organizationalcapability by hiring, coaching, and developing CQE/QE leaders; createsuccession depth and strong knowledge transfer.

Theseexpectations align to Entegris’ PACE Values and the Great Leader Profile (GLP)characteristics used across the company to define and develop leadershipbehaviors.

TheAsia Quality Engineering Director is a dynamic, cross-functional leadershiprole responsible for developing and executing regional quality strategy alignedto global objectives—driving zero-defect performance and high-reliabilityoutcomes across Process and Product Management -related value chains. Based in Singaporeand reporting to global Quality leadership, this role leads multi-site teamsand partners with Sales, Manufacturing, Product, and Supply Chain to meetdemanding customer and corporate KPIs.

l  Primary Responsibilities

-         Strategic leadership: Develop and executeregional quality strategies aligned with global corporate objectives to achievezero-defect, high-reliability standards for wafers and assembly; translatestrategy into operating mechanisms, resourcing, and measurable outcomes.

-         Quality Management System (QMS): Leadquality assurance processes for regional plants, including qualification,change management, performance monitoring, audits, corrective action plans maintain,effective CAPA closure and continuously improve the QMS across Asiamanufacturing sites to ensure readiness and adherence to the requirements.

-         Customer quality interface: Serve as thekey quality liaison for strategic Asia customers; lead escalations for qualityexcursions and reliability failures, and drive robust corrective actions using sixsigma, 8D, RCA, and cross-functional containment/preventionplans.

-         Continuous improvement: Champion aquality-first culture by driving Lean Manufacturing and Six Sigma initiatives;strengthen process control and capability using data analytics to reduce defectdensity and improve customer satisfaction.

-         Team leadership: Lead, mentor, and scalea high-performing regional Quality organization across multiple Asia locations;set clear expectations, develop successors, and build strong engagement andretention.

l  Required Qualifications & Skills

-             Experience: 12–15+ years ofQuality experience in the semiconductor industry, including 10+ years ina senior leadership role.

-             Technical knowledge: working knowledge orexperience of front-end (wafer fabrication) and/or back-end(assembly, packaging, test) processes/ ecosystem of customer qualification andchange control expectations is strongly preferred.

-             Semiconductor quality toolkit:Expert-level application of 8D, RCA, CAPA/SCAR, FMEA, SPC/SQC, DOE, Six Sigma,and trend/statistical analysis to drive robust corrective and preventiveaction.

-             Problem-solving: Demonstrated ability tolead containment, failure analysis, root cause confirmation, and permanentfixes in time-sensitive, customer-facing situations.

-             Leadership: Strong cross-culturalleadership capability to lead teams across multiple Asia locations (e.g.,Singapore, Malaysia, Taiwan, China, Korea and Japan) and influence outcomesthrough a matrixed organization.

-             Education: Bachelor’s degree inEngineering, Physics, or Materials Science; Master’s degree is highly desired.

-             Communication: Excellent verbal andwritten English; proficiency in additional regional languages (includingMandarin) is a plus.

-             Location & travel: Based in Singaporeand willing to travel frequently within Asia and periodically to globalheadquarters/manufacturing support teams as needed.

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
• Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
• Perform other duties as requested by management .

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
• Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
• Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)