Job Description:

• Support the Project Manager and engineers to deliver projects on time, within scope and budget.
• Manage project documentation and subcontractor coordination.
• Perform system setup, database configuration, and resolve technical/design issues.
• Provide IT infrastructure support (Microsoft & Linux environments).
• Handle network switch configuration and network device design within scope.
• Execute installation, debugging, and troubleshooting of IT systems.
• Guide site engineers and conduct knowledge transfer.
• Oversee project teams and subcontractors; lead and present project meetings.
• Track and report progress, following up on software development and site works.

Job Requirements:

• Degree/Diploma in IT, Computer Science/Engineering, Project Management, or related field.
• Minimum 7 years of relevant system experience.
• Experience in project management or IT systems deployment.
• Proficient in networking, SQL, and Windows OS.
• Knowledge of cybersecurity, database management (SQL), vulnerability assessment, software development concepts, and access control systems (e.g. CCTV, card readers).

EA Reg No: 20C0312

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Supports the day-to-day IT and cybersecurity operations for all PAP Town Councils and the coordinating office. Working closely with the appointed IT vendor, Town Council staff, and relevant external parties, this role focuses on operational coordination, issue tracking, and execution support, including assistance with IT and cybersecurity-related audit queries and inter-agency operational matters

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

As a Business Development / Sales Manager at Websparks, you will play a pivotal role in driving our market presence and achieving financial growth. You will build key customer relationships, identify business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions. You will lead persuasive approaches and pitches to convince potential clients to engage Websparks for their digital experiences work.

Roles & Responsibilities:

• Lead the preparation of compelling bid documents and proposals
• Research potential clients, existing and new markets, products, and services to identify new business opportunities
• Identify new business opportunities to grow revenue, diversify business streams and strengthen market position
• Collaborate with the Implementation Team to ensure seamless project handovers
• Perform any other duties as assigned by management

Requirements:

• Diploma/Degree in IT/Business or related fields
• Familiarity with current technologies/tools/platforms used in Web and App Development
• Proficient with Microsoft Office
• Experience in handling Public Sector accounts is an added advantage
• Familiarity with software development and project management is advantageous
• Excellent interpersonal and communication skills
• Strong client management and account servicing experience
• Independent, yet able to work effectively in a cross-team effort
• Self-motivated and capable of setting clear and meaningful goals

Why Join Us?:

• Be part of a dynamic and innovative team that values collaboration and professional growth
• Enjoy a supportive work environment with opportunities for career advancement
• Benefit from unique perks and a positive company culture

Call to Action: If you are passionate about driving business growth and want to be part of an innovative team, we want to hear from you! Apply now to join Websparks and make a significant impact on our success.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.

Key Responsibilities

• Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
• Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
• Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
• Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
• Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
• Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
• Support change management activities and user adoption of new systems and processes.
• Assist in the implementation and enhancement of government and enterprise technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
• Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
• Able to work effectively with both technical and non-technical stakeholders.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

We are seeking an experienced Senior Account Manager to manage and grow a portfolio of accounts within the IT logistics sector. The successful candidate will be responsible for maintaining strong customer relationships, driving account growth, and ensuring commercial success across assigned accounts.

This role offers the opportunity to work closely with senior leadership, inherit an established portfolio of active accounts, and develop towards a future leadership position.

Key Responsibilities

• Manage assigned customer accounts and serve as the primary commercial contact.
• Build and maintain strong relationships with customers and key stakeholders.
• Oversee account pricing, contract management, service scope, and issue resolution.
• Onboard new customers and ensure smooth account transitions and implementation.
• Identify opportunities to grow existing accounts through service expansion and new business opportunities.
• Monitor account profitability, pricing, billing matters, and receivables.
• Work closely with Operations and Sales Operations teams to ensure successful service delivery.
• Prepare and maintain sales forecasts, pipeline updates, and account reports.
• Support continuous improvement initiatives and contribute to business growth.

Requirements

• Minimum 5 years of account management experience within freight forwarding, logistics, supply chain, or related industries.
• Strong customer relationship management and stakeholder engagement skills.
• Good commercial awareness with experience in pricing, margins, contracts, and negotiations.
• Strong organisational skills with the ability to manage multiple accounts effectively.
• Proficient in CRM systems and sales forecasting.
• Experience in IT logistics, Importer/Exporter of Record (IOR/EOR), or related value-added logistics services will be an advantage.
• Strong communication and interpersonal skills.

email- lucas.chang@swiftsearchglobal.com
whatsapp - 93392324

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Job Description

We are seeking a highly motivated and experienced IT Project Manager (Japanese Speaking) to support the delivery of strategic technology initiatives within the banking sector. The successful candidate will work closely with business stakeholders, project teams, infrastructure teams, vendors, and regional/global counterparts to ensure projects are delivered successfully within scope, timeline, and budget.

This role requires strong project coordination, stakeholder management, risk management, and communication skills, along with the ability to liaise effectively with Japanese-speaking stakeholders.

Key Responsibilities

Project Delivery Support

• Manage and support project delivery activities from initiation through to closure.

• Develop, maintain, and track project plans, schedules, milestones, and resource allocations.

• Ensure project deliverables meet business requirements, quality standards, budget, and timeline expectations.

• Prepare Steering Committee (SteCo) presentation materials and meeting documentation.

• Review meeting minutes and ensure follow-up actions are tracked to closure.

• Monitor project progress and provide regular status updates to stakeholders.

Project Governance & Methodology

• Ensure adherence to project governance frameworks, delivery methodologies, and control processes.

• Identify, assess, and manage project risks, issues, assumptions, and dependencies.

• Develop mitigation and contingency plans to address project challenges.

• Work closely with the Bank's Project Manager to align overall project plans across platform, infrastructure, system delivery, and release management teams.

• Ensure project deliverables are clearly defined, communicated, and understood by all stakeholders.

• Maintain project issue and risk registers, ensuring timely resolution and escalation when necessary.

• Provide accurate reporting on project progress, risks, issues, and dependencies.

Stakeholder Management

• Collaborate with internal and external stakeholders, including Bank Project Managers, Head Office teams, regional IT teams, vendors, and business users.

• Coordinate with Japanese-speaking stakeholders to facilitate project discussions, requirement clarification, and status reporting.

• Foster strong collaboration, transparency, accountability, and alignment across cross-functional teams.

• Escalate critical issues and concerns appropriately to ensure project success.

Additional Responsibilities

• Support other project-related activities assigned by the Project Manager.

• Participate in project planning, workshops, governance meetings, and operational discussions.

• Contribute to continuous improvement initiatives within project delivery processes.

Requirements

Education & Experience

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.

• Minimum 5 years of experience in IT Project Management, Project Coordination, or Technology Delivery.

• Experience supporting technology projects within the Banking or Financial Services industry is highly preferred.

• Experience working in regional or multinational project environments will be advantageous.

Technical & Functional Skills

• Strong understanding of project management methodologies and governance frameworks.

• Experience managing project schedules, risks, issues, dependencies, and stakeholder communications.

• Strong knowledge of system implementation, infrastructure, and technology delivery lifecycles.

• Proficiency in project reporting and presentation preparation for senior management and steering committees.

• Familiarity with project management tools such as Microsoft Project, JIRA, Confluence, or equivalent.

Language Requirements

• Proficiency in spoken and written Japanese is mandatory to communicate effectively with Japanese-speaking stakeholders and Head Office teams.

• Strong English communication skills, both written and verbal.

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

• 1-year contract, renewable
• Hybrid work arrangement
• Government project

Key Responsibilities

• Perform threat modelling and establish threat profiles to identify, assess, and remediate application security risks.

• Review application architectures, APIs, and cloud environments to ensure compliance with security best practices.

• Conduct security testing using SAST tools such as Fortify-on-Demand, SonarQube, and similar solutions.

• Track, manage, and remediate security vulnerabilities through timely patching and mitigation activities.

• Work closely with development, DevOps, and infrastructure teams to integrate security controls into CI/CD pipelines.

• Conduct security awareness training and provide security advisory support to project teams.

• Ensure adherence to security standards and frameworks such as OWASP Top 10 and OWASP ASVS.

Requirements

• Minimum 4 years of experience in software development, application security, and/or cloud computing (AWS preferred).

• Strong understanding of web and mobile application security, API security, and related technologies (REST, SOAP, SSL/TLS).

• Experience in threat modelling and application security risk assessment.

• Familiarity with Agile development methodologies, DevOps practices, and CI/CD pipelines.

• Hands-on experience with security scanning tools such as Fortify-on-Demand, SonarQube, or equivalent.

• Good knowledge of security best practices and secure software development lifecycle (SSDLC).

• Strong analytical, troubleshooting, communication, and stakeholder management skills.

• Ability to work independently and collaboratively within cross-functional teams.

Preferred Qualifications

• Relevant certifications such as CISSP, OSCP, AWS Security Specialty, AWS DevOps Engineer, or equivalent.

• Experience working in Government environments.

• Experience with Government Commercial Cloud (GCC) environments.

Responsibilities:

• Own your portfolio of IT vertical accounts end-to-end on the commercial side

• Receive new accounts from our business development team and onboard them properly

• Grow your accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD). Identify and pursue opportunities within your book.

• Work closely with the SOE and operations teams on quotations and execution.

• Maintain visibility on revenue, pipeline conversion and expected workload

Requirements:

• Minimum 5 years in account management within freight forwarding, logistics or supply chain. Exposure to IT logistics, IOR/EOR or value-added services is a strong plus.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Lee Shi Le (Cheryl)
CEI Registration Number: R1434624
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

We are looking for a senior IT operations leader to manage large scale workplace and end user computing services within a managed services environment. This role is accountable for ensuring reliable, secure, and high performing IT support for end users, while progressively enhancing service delivery through AI driven insights, automation, and data led decision making.

The position oversees end to end workplace service delivery across service desk and onsite support, including people leadership, resource planning, asset governance, and professional services. A key objective is to modernize operations by embedding intelligent automation, predictive analytics, and virtual support capabilities to improve efficiency, user satisfaction, and operational outcomes.

Key Responsibilities

Workplace Service Delivery & Operations

• Lead and manage multiple workplace managed services engagements supporting large end user populations ranging from approximately 3,000 to 9,000 users.
• Oversee daily workplace operations across service desk and onsite support teams, ensuring contractual deliverables and service commitments are met.
• Apply operational expertise to design, enhance, and standardize workplace support processes.
• Take ownership of service performance, ensuring compliance with agreed service levels and operational targets.
• Serve as the primary escalation authority for high impact, complex, or urgent support incidents.

Incident Management & Service Improvement

• Coordinate resolution of critical incidents and complex service issues to minimize business disruption.
• Conduct root cause investigations and ensure structured communication of findings and remediation actions to customers.
• Lead detailed ticket analysis and service reviews to identify recurring issues and improvement opportunities.
• Implement corrective actions and preventative measures to improve service stability and support quality.

AI, Automation & Data Driven Operations

• Use AI enabled analytics to gain visibility into operational performance, incident trends, and service demand patterns.
• Drive the adoption of intelligent automation to streamline workflows, reduce manual effort, and improve first contact resolution.
• Shift operational delivery from reactive support to proactive and predictive service models using data insights.
• Support deployment of AI powered self-service and virtual assistance solutions to enhance end user experience and reduce support load.

Asset, Resource & Cost Management

• Govern asset management practices across large volumes of endpoint devices, including lifecycle management and inventory accuracy.
• Manage workforce planning, scheduling, and resource utilization across workplace support teams.
• Optimize operational costs while maintaining service quality, including delivering year on year cost efficiency improvements of at least 5 percent.

Stakeholder Engagement & Governance

• Facilitate regular operational meetings with internal teams and customers, including weekly and monthly reviews.
• Prepare and deliver service performance reports to customers and internal stakeholders, including Fujitsu leadership.
• Build strong working relationships with customers to align service delivery with business expectations.
• Drive continuous service improvement initiatives through structured governance and performance tracking.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 10 years of experience in IT operations, with a minimum of 5 years in a people management or service leadership role.
• Proven experience managing large scale workplaces or end user computing environments.
• Demonstrated experience driving Digital Employee Experience initiatives and operational transformation.
• Strong analytical and critical thinking capabilities in an operational context.

Technical & Professional Competencies

• Solid hands-on knowledge of end user computing environments, including hardware, software, and network support.
• Strong understanding of IT service management principles and operational best practices.
• Excellent problem-solving capabilities with the ability to handle complex and high-pressure situations.
• Effective communication skills with the ability to translate technical issues into business relevant messages.
• Industry certifications such as ITIL, CompTIA A+, Microsoft 365, or Power BI are advantageous.

Preferred Experience

• Experience working with asset management frameworks covering device lifecycle, inventory control, and optimization.
• Exposure to automation platforms, intelligent workflows, and AI assisted operational tools.
• Experience using analytics to identify service trends, forecast demand, and support proactive IT operations.
• Familiarity with AI enabled self service solutions such as chatbots, virtual agents, or intelligent knowledge platforms.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

What You'll Do:

• Assess vulnerabilities and recommend or plan patch deployments.
• Coordinate with business, application and system teams on patch decisions and schedules.
• Install updates and patches for servers, applications, and systems.
• Validate patch stability and compatibility.
• Conduct periodic scans on air-gapped systems and cloud services, coordinate penetration tests and asset inventory mapping.
• Provide weekend support for emergency patches, critical deployments, or maintenance windows.
• Track and report KPIs/KRIs on vulnerability exposure, patch compliance, and SLA adherence.
• Develop and present dashboards and technical reports for the security council and senior management.
• Prepare documentation for Change Requests and Deviations.
• Coordinate security reviews, risk assessments, and audits; implement recommendations from auditors or the security council.
• Support VM Lead in facilitating remediation meetings with system owners and stakeholders.
• Automate system and network tasks using scripting tools (e.g., PowerShell).
• Implement and utilize automation tools for pre- and post-patching tasks.

What You'll Need:

• Bachelor’s degree in Cybersecurity, Computer Science, or related field.
• 5+ years’ experience in IT, OT, or network administration.
• Solid understanding of ISO 27001, risk assessment, network security, patch and vulnerability management.
• Strong troubleshooting skills for patching and firmware upgrades.
• Candidates are expected to fulfil one or more of the following areas. Experience in multiple areas is a plus:
• Operating Systems & Virtualization: Linux (RedHat preferred), Windows, vCenter, ESXi, Kubernetes.
• Database Management: MSSQL, Oracle, PostgreSQL.
• SAP Systems: Kernel, PO, support packages, SAP Notes.
• Application stacks: Java, .NET, Apache, nginx, IIS, Weblogic.
• Network Systems: Routers, switches, firewalls (ACI, Cisco, Arista, F5, Checkpoint, Palo Alto); network flows.
• VM Analyst: 3+ years in vulnerability management and 5+ years in analytics; skilled in dashboards and reporting (MS Excel, Co-Pilot, PowerBI).

Thank you for your interest in SP Group. You will be directed to our chatbot to complete the application after you click apply!

We regret to inform that only shortlisted candidates will be notified.

• Develop and maintain enterprise reporting solutions and business intelligence dashboards for insurance operations. 

• Analyze insurance data across policy, claims, underwriting, customer, finance, actuarial, and regulatory domains. 

• Design and deliver interactive dashboards, reports, and analytics solutions using Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

• Work with business stakeholders to understand requirements and translate them into data-driven insights. 

• Develop KPI dashboards covering premium growth, loss ratio, claims performance, underwriting profitability, customer analytics, and operational metrics. 

• Build and optimize data models, reporting layers, and self-service analytics capabilities. 

• Work with Microsoft Fabric components including Lakehouse, Data Warehouse, One Lake, Dataflows Gen2, Semantic Models, Notebooks, and Pipelines. 

• Support data integration, data warehousing, ETL/ELT processes, data quality, reconciliation, and governance initiatives. 

• Collaborate with underwriting, claims, actuarial, finance, risk, compliance, and technology teams. 

• Minimum 3 years of experience in Data Analytics, Business Intelligence, or Reporting. 

• Hands-on experience in to BFSI domain  

• Strong experience with Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

•  Strong SQL development skills with experience in query optimization. 

• Good understanding of Data Warehousing, Data Modeling, ETL/ELT, and Data Governance concepts. 

• Experience with Azure Data Services and cloud analytics platforms. 

• Knowledge of KPIs such as GWP, NWP, Loss Ratio, Combined Ratio, Claims Leakage, Claims Turnaround Time, and Customer Retention Metrics. 

• Experience with Python, Spark, Databricks, or Machine Learning will be an added advantage. 

• Relevant certifications in Power BI, Microsoft Fabric, Azure Data Engineering, Tableau, Qlik, or Insurance domain are preferred. 

. 

Employment Type: 1-Year Contract
Experience Level: Entry Level (0–1 year experience)

About the Opportunity

Join a leading global financial institution and gain exposure to the fast-paced world of capital markets. This is an excellent opportunity for recent graduates or candidates with up to one year of experience who are interested in financial markets, operations, and client servicing.

You will be part of a high-performing Operations team supporting Global Markets businesses, working closely with stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology. The role offers broad exposure to trade lifecycle management, risk controls, process improvement initiatives, and client relationship support.

This position is ideal for individuals who are highly analytical, detail-oriented, technologically savvy, and eager to build a career within the financial services industry.

Key Responsibilities

• Support the end-to-end processing and management of transactions within Global Markets.
• Monitor and manage operational workflows to ensure timely and accurate execution.
• Partner with internal stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology teams.
• Assist in identifying operational risks, control gaps, and process improvement opportunities.
• Analyse data, prepare reports, and support presentations for management and key stakeholders.
• Investigate and resolve trade exceptions and operational issues in a timely manner.
• Ensure adherence to internal controls, market standards, and regulatory requirements.
• Contribute to workflow enhancement and automation initiatives to improve efficiency and reduce risk.
• Support client servicing activities and maintain strong working relationships with internal and external stakeholders.
• Participate in strategic projects focused on operational excellence and risk management.

Requirements

• Bachelor's degree in Finance, Business, Economics, Banking, Accountancy, Information Systems, Engineering, or related disciplines.
• 0–1 year of experience in finance, banking, operations, or related fields (internships are welcome).
• Strong interest in financial markets and the trade lifecycle.
• Tech-savvy with proficiency in Microsoft Excel and PowerPoint; familiarity with data analysis tools is advantageous.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Team player with a proactive mindset and willingness to learn.

Why Apply?

• Gain exposure to a leading global financial markets environment.
• Work closely with front-office, operations, and risk management teams.
• Develop a strong understanding of trade lifecycle processes and financial products.
• Build valuable stakeholder management and problem-solving skills.
• Opportunity to work on process improvement and technology-driven initiatives.

Suitable for fresh graduates and candidates with internship experience seeking to start a career in investment banking operations and global markets.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

Syed Hafiz

EA Regn No: R21103431

RMA Consultants EA License No: 93C44

Skills:

Core Experience: Min 5 years of experience in Identity and Access Management (IAM) engineering or analysis within enterprise ICT Security environments.

Platform Expertise: Hands-on experience with IAM/IGA tools (e.g., SailPoint, Saviynt, Okta) and Microsoft Entra ID (formerly Azure AD).

Regulatory Knowledge: Familiarity with public sector cloud environments, GCC requirements, and data privacy laws (e.g., PDPA, GDPR) as they relate to identity.

Protocols: Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.

Directory Services: Strong proficiency in Active Directory (AD), LDAP, and Azure AD Connect.

PAM Knowledge: Experience with Privileged Access Management (PAM) tools and managing "Just-In-Time" access is highly preferred.

Automation: Experience using PowerShell, Bash, or Python for identity task automation and API integration.

Infrastructure as Code: Experience managing identity configurations via Terraform or Bicep is an added advantage.

Cloud Security: Familiarity with cloud-native security tools (AWS IAM, Azure Policy) and Zero Trust Architecture principles.

Certifications: Professional certifications such as CIAM, CAMS, Microsoft Identity and Access Administrator (SC-300), Okta Certified Professional, or CISSP will be an added advantage.

Soft Skills: Strong analytical skills for troubleshooting complex access issues and the ability to document technical identity workflows clearly.

Education: Degree or Diploma in Computer Science, Cybersecurity, Information Technology, or related disciplines.

About the role:

The firm's investment philosophy is grounded in fundamental, bottom-up research and a long-term value investing approach.

We are seeking an Intermediate Investment Research Analyst to join the investment team. The successful candidate will conduct independent equity research, build financial models, and contribute actionable investment ideas across our coverage universe. This is a high-quality research role for an analyst who is intellectually curious, rigorous in valuation, and serious about compounding capital over the long term.

Key Responsibilities

Primary Responsibilities

• Equity Research: Conduct deep-dive, bottom-up fundamental analysis on listed companies across six coverage markets (CH/LI, EU, SG, AU, CA), spanning a broad range of industries and market capitalisations
• Financial Modelling: Build and maintain detailed financial models (DCF, dividend discount, sum-of-parts, EV/earnings multiples); scenario-test assumptions on revenue growth, margins, capex, and capital allocation
• Valuation & Investment Memos: Produce well-reasoned investment theses supported by quantitative analysis; assess intrinsic value vs. market price and articulate a clear margin of safety
• Idea Generation: Proactively screen and surface investment opportunities — both long ideas and potential shorts — using quantitative screens, industry research, and network-based sourcing
• Company & Industry Monitoring: Track portfolio holdings and coverage universe; read earnings releases, annual reports, and regulatory filings across multiple geographies and languages where applicable
• Macro & Market Awareness: Maintain awareness of macro developments, currency dynamics, and regulatory changes across covered markets that could affect portfolio companies
• Investment Committee Support: Present research and investment recommendations to the Portfolio Manager / CIO; prepare and update materials for investment committee reviews

Day-to-Day Activities

• Reading earnings releases, annual reports, and broker research across the coverage universe
• Updating financial models for new data points and revising forward estimates
• Screening for new ideas using Bloomberg, FactSet, or equivalent tools
• Drafting and refining investment memos and valuation updates
• Contributing to weekly investment team discussions and portfolio reviews
• Monitoring regulatory and corporate governance developments in covered markets

Candidate Profile

Essential Qualifications

• Bachelor's degree in Finance, Economics, Accounting, or a related quantitative discipline
• CFA Level II or III preferred, or actively pursuing the CFA designation
• 3–5 years' experience in equity research (sell-side or buy-side), fund management, or investment banking with a strong analytical track record
• Demonstrable experience applying fundamental valuation techniques (DCF, NAV, comparable companies, precedent transactions)
• Advanced financial modelling in Excel; able to build models from scratch and interrogate third-party models critically
• Strong written English — able to produce clear, well-structured investment memos that articulate a thesis, key risks, and valuation

Desirable Skills & Knowledge

• Familiarity with at least two of the covered markets: Swiss/European listed equities, Singapore-listed companies (SGX), ASX-listed equities, or TSX/TSX-V Canadian equities
• Reading proficiency in German or French advantageous for Swiss/EU coverage
• Bloomberg terminal proficiency; experience with screening tools (FactSet, Capital IQ, or Refinitiv)
• Python or SQL for data aggregation and quantitative screening
• Exposure to small- and mid-cap equities, which often require deeper primary research
• Understanding of cross-currency and multi-jurisdictional accounting standards (IFRS, US GAAP, local GAAP)

Competencies & Personal Attributes

• Value investing mindset — patient, contrarian, focused on understanding business economics and buying assets below intrinsic value
• Independent thinker who can form, defend, and update investment views as facts change
• High intellectual curiosity — genuinely interested in understanding diverse businesses across industries and geographies
• Rigorous and detail-oriented in financial analysis; uncomfortable with imprecise or unsupported assumptions
• Collaborative and low-ego; comfortable working in a small, high-standards investment team
• Self-directed and able to manage a multi-geography research workload with minimal supervision

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Toh Qiu Wei (R23116260)

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Urban-Intelligence-&-Policy-Analyst%29/33289-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

NUS Cities is a university-wide, interdisciplinary entity hosted within the College of Design and Engineering, serving as an open and inclusive collaborative platform spanning Education, Research, and Advisory Services.

This role focuses primarily on the urban planning, qualitative research, and policy translation components of NUS Cities' ongoing projects, helping ensure that research outputs are grounded in real-world planning contexts and communicated effectively to planning practitioners and policymakers. The Research Analyst will also contribute to academic publications, helping advance and disseminate knowledge to the broader research community.

Key Responsibilities

• Support the integration of technical outputs with urban planning and policy context, ensuring insights align with real-world governance needs and planning workflows.
• Support the policy translation process — helping operationalise research outputs into formats suitable for decision-makers (e.g., slides, briefs, memos, workshop materials, and presentation narratives).
• Contribute to documentation, visualisations, and the writing of reports and publications, with a strong focus on clarity, structure, and readability for both policymakers and academic audiences.
• Support other NUS Cities research and analysis activities, including contributing to engagements, knowledge products, and deliverables that connect research insights with practitioner and policy audiences.
• Support qualitative research activities, such as synthesising practitioner needs, summarising stakeholder feedback, drafting case studies, and translating technical outputs into clear planning narratives.
• Assist in designing and validating use cases for the technical framework (e.g., built environment and residents' well-being analysis; estate management and operational efficiency), with emphasis on framing, interpretation, and real-world relevance.

Qualifications

• Bachelor's or Master's degree in Urban Planning, Public Policy, Social Sciences, Geography, Urban Studies, or a closely related field.
• Strong organisation and project coordination skills, with the ability to manage multiple workstreams, timelines, and stakeholder touchpoints.
• Excellent writing and presentation skills, including the ability to produce clear, well-structured slides, briefs, summaries, and stakeholder-facing materials.
• Resourceful and analytical, with good communication skills; able to work independently while collaborating effectively with interdisciplinary teams of planners, social scientists, and technical researchers.
• Keen interest in working with AI tools and prompt engineering to support research, synthesis, and knowledge production workflows.

Preferred
• Familiarity with Singapore's urban governance landscape (e.g., URA, HDB, BCA, LTA, MND) is a strong advantage.
• Demonstrated experience in qualitative research and synthesis (e.g., interviews, thematic analysis, sensemaking, narrative development, stakeholder needs analysis).
• Familiarity with geospatial tools (e.g., QGIS/ArcGIS/GeoPandas) and/or data analysis in Python.

Application Procedure

Interested applicants should submit a dossier consisting of the following to the NUS career portal:

• A cover letter (maximum 3 pages)
• Up-to-date CV
• A statement describing their research trajectory, interests and career ambitions
• Contact details for three referees. Only short-listed applicants will be invited to submit reference letters.

We will begin evaluating candidates immediately, but the position will remain open until a suitable candidate is found. Further enquiries should be sent to mzyeric@nus.edu.sg (please indicate “Research Assistant (Urban Intelligence & Policy Analyst) Application” as the subject heading).

Duties:

• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.

• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.

• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).

• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.

• Maintenance of customer lists and records.

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Accountancy/Business or related.

• 0-2 years of experience in Banking or related job.

• Willingly to learn attitude.

• Role is a supporting role.

• No experience is required as training will be provided.

Interested candidate, please sent your resume in MS Word format to bfcg11@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

The Opportunity

• We are partnering a leading bank to look for Senior Business Analyst (Financial Crime Analytics)
• 6 months contract at MBFC

Business Function

Group Legal, Compliance & Secretariat ensures that the organisation’s interests are protected by safeguarding and enhancing its reputation and capital. The function works closely with regulators, customers, and business partners to maintain strong regulatory standing. At the core of business banking is a commitment to trust, integrity, and responsible financial practices for all stakeholders.

Key Responsibilities

1. Strategic Screening Optimisation
   Drive the continuous enhancement and optimisation of detection logic and algorithms across financial crime screening processes, including customer onboarding, ongoing customer due diligence, and real-time transaction screening across all operating regions. Balance alert efficiency with comprehensive risk coverage to strengthen financial crime prevention and protect the organisation’s reputation.

2. Cross-Functional Collaboration & Project Leadership
   Partner closely with internal stakeholders such as Compliance, Technology, Business Units, Legal, Risk, and Operations to lead and support complex initiatives aimed at improving operational efficiency, enhancing customer experience, and integrating new technologies for financial crime prevention. This includes presenting insights, negotiating requirements, and influencing outcomes at a senior level.

3. Advanced Analytics & Solution Development
   Perform in-depth data analysis to identify key performance drivers and emerging financial crime trends. Design, validate, and implement robust analytical models for risk scoring and detection improvement. Translate complex analytical findings into clear, actionable insights for senior management decision-making.

4. Regulatory Assurance & Quality Control
   Ensure strict compliance with audit and regulatory requirements related to financial crime prevention. Drive comprehensive documentation, gap analysis, and proactive risk mitigation. Oversee data validation, cleansing, and quality controls throughout the lifecycle of screening systems and analytical solutions.

5. Agile Solution Delivery
   Champion Agile delivery methodologies by defining requirements, solution design, managing UAT, and overseeing deployment of enhanced screening capabilities. Maintain end-to-end ownership from concept through post-implementation review.

6. Subject Matter Leadership & Innovation
   Act as a Subject Matter Expert for financial crime screening systems, particularly in Sanctions and CDD domains. Provide expert guidance to internal partners and contribute to the strategic direction of the Financial Crime Analytics function by identifying new methodologies, tools, and technologies. Mentor junior team members and promote a culture of continuous improvement and learning.

7. Performance Reporting & Stakeholder Insights
   Produce regular management reports with actionable insights based on key performance indicators and trend analysis. Provide timely support for ad-hoc analysis and stakeholder queries to support informed business decisions.

Requirements

1. Experience & Foundation

• Bachelor’s degree or equivalent practical experience in a quantitative or technical discipline (e.g. Computer Science, Statistics, Engineering, Data Science).
• 8–10 years of progressive experience in financial services, consulting, or related industries, with strong exposure to financial crime prevention and analytics.

2. Technical Acumen

• Strong proficiency in data analysis tools and languages (e.g. Python, SQL); cloud platform experience is mandatory.
• Exposure to big data technologies and data warehousing solutions is highly advantageous.
• Proven ability to analyse large, complex datasets (millions of records) to derive insights and support strategic decisions.
• Advanced proficiency in data visualisation tools (e.g. Tableau).
• Familiarity with financial crime detection and screening platforms.

3. Analytical & Strategic Mindset

• Exceptional analytical, problem-solving, and critical-thinking skills.
• Strong commercial awareness with a data-driven approach to managing financial crime risk and system performance.
• Highly detail-oriented and risk-aware, with the ability to identify data inconsistencies and potential biases.

4. Project & Domain Expertise

• Demonstrated experience leading complex initiatives spanning IT, analytics, and business functions.
• Strong understanding of AML/CFT/KYC regulatory frameworks and financial crime risk management.
• Experience with screening engines is advantageous.

5. Communication & Influence

• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to senior stakeholders.
• Proven ability to build strong relationships and influence outcomes across cross-functional teams.

6. Personal Attributes

• Self-motivated and proactive, with the ability to work independently.
• Resilient and adaptable, thriving in a fast-paced, dynamic environment.

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply Senior Business Analyst (Financial Crime Analytics)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.
• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.
• Prepare and review UAT plans for projects to align with business and technical requirements.
• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.
• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.
• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.
• Proven experience in QA testing within Agile/Scrum environments.
• Hands-on experience with QA automation tools and frameworks.
• Experience with no-code/low-code testing platforms (advantage).

Position title : Corporate Communications Executive

Location: West Region

Working Days: Monday- Friday, 5 days

Working hours : 8am to 530pm

Salary : $4,000 - $4500

Key responsibilities

• Manage the end-to-end production of the Annual Report and Corporate Magazine

• Ensure all publications are aligned with corporate branding, tone, and quality standards

• Support and drive ESG initiatives across the group, aligning with corporate objectives

• Oversee the preparation of the Sustainability Report, collaborating with internal stakeholders and external consultants for accurate data collection and credible reporting

• Plan and execute employee engagement and volunteerism activities

• Prepare and support materials for leadership communications, including presentations and speeches for corporate events

• Manage and update corporate social media platforms such as LinkedIn and Facebook

• Maintain key corporate communication materials, including the corporate website, corporate profile, and reception video

• Develop and implement initiatives to improve the Group's corporate profile and public presence

About you

• Minimum 3 years of relevant experience in Corporate Communications or a related field

• Familiar with digital communications and basic branding principles

• ESG experience is a plus
  

Ways to apply

Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279 

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

General

• Procure goods and services (from local and overseas sources) in compliance with Hamilton Sundstrand Pacific Aerospace Pte Ltd (the Company's) Supply Chain Procurement procedures, Ethics, Global Trade, and EH&S requirements to support operations and business needs.
• Ensure understanding and compliance with RTX Code of Ethics, Global Trade, and EH&S (Environment, Health and Safety) policies, its supplements and governing policies, and compliance to legal, corporate, and country requirements.
• Ensure timely completion of all regulated trainings in ethics, compliance and EH&S.
• Maintain an awareness of advances in technology or innovations to facilitate improvement in effectiveness and efficiency of supply chain practices.

Specifics

• Work with requestors/users to establish scope of works/services, and/or product specifications, to facilitate the process of soliciting quotations, request for price proposals, competitive bidding, as per Procurement procedures.
• Establish baseline prices, price evaluation, negotiations of prices and commercial terms and conditions based on the total cost of ownership consideration; within established limits of authority, in the Company's best interest.
• Provide routine purchasing support to functional stakeholders for the purchase of (but not limited to) goods, services, capital equipment and machinery, machining or special process services.
• Insure timely processing of purchase requisitions, order releases, and/or confirmation of purchase and/or service agreements.
• Delivery assurance and follow-up to insure goods are delivered, and/or services are completed in accordance with committed fulfillment dates.
• Coordinate the resolution of non-conforming goods, and/or services, and delivery recovery planning.
• Perform periodic vendor visits (where necessary) to assess adequacy of vendors' operations, capabilities and capacity to support the Company's requirements.
• Work in cross functional teams in work transfer assessment, vendor qualification and selection for operations offload of machining or special processes.
• Facilitates the disposal of company properties and/or scrap material as per disposal procedures.
• Facilitates internal and external audits.

Vendor Account

• Perform vendor screening as per global trade policy; prior to any engagements with any vendor or adding the vendor to the vendor master file.
• Vendor account creation, vendor account amendments, and vendor credit terms application.
• Identify inactive vendor accounts, and/or opportunities for consolidation of services or product purchases; to reduce the vendor base.
• Work with related functional stakeholders (requestors, Logistics and Accounts Payables) in the disposition and resolution of payables to vendors / suppliers.

Innovations

• Apply and utilize CORE (continuous improvement) tools in facilitating and supporting organizational innovations. Identify opportunities in process improvements and reduce non-value-add activities or processes on a continuing basis.
• Identify and evaluate opportunities in cost reduction activities and initiatives, either within the purchasing group or working with functional stakeholders or vendors.

Reports and Documentation

• Publish standard reports as may be established and assigned from time-to-time to the intranet dashboards, preparing and submitting reports for management reporting; not limiting to vendor performance metrics, and commodity program metrics.
• Ensure proper retention and document archive (manual or electronic), including but not limited to purchase orders, vendor quotations, order acknowledgements, correspondence, or documents to be retained as required of related functional procedures; and/or for the purpose of reference, evidence, audit and compliance requirements.

Vendor Accreditation

• Facilitate EH&S training for vendors, maintaining and updating the Accredited vendor list, database of records and licenses as required of accredited vendors.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction