Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

As a Technology Support I in Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.

Job responsibilities

• Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations

• Assist in the improvement of operational stability and availability through participation in problem management

• Assist in monitoring production environments for anomalies and address issues using standard observability tools

• Identify and document basic issues and potential solutions for business and technology stakeholders

• Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes

• Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and initial problem analysis (e.g., summarizing logs/symptoms into hypotheses), validating outputs and handling operational data according to sensitivity and security requirements.

• Applies reuse-first, AI-assisted practices within operational stability routines to identify recurring interruption patterns and support validated remediation actions aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines

• Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud

• Working knowledge of using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations.

Preferred qualifications, capabilities, and skills

• Exposure to one or more general-purpose programming languages or automation scripting

• Exposure to Information Technology Infrastructure Library (ITIL) framework

• Experience with monitoring tools such as Geneos, Splunk, Dynatrace, or Grafana is an added advantage.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c0a7a64e317c16fee84caff037ee96fc

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

We are seeking a Technical Support Specialist to join a fast-growing maritime software company. You will be responsible for providing high-quality technical assistance to global customers using our SaaS platform, ensuring smooth system operations, and resolving issues efficiently across multiple time zones.

Key Responsibilities

• ⁠Provide first and second-line technical support to customers via email, ticketing system, and phone
• ⁠Troubleshoot software, integration, and system-related issues (SaaS/web-based applications)
• ⁠Analyze logs, replicate issues, and escalate complex cases to engineering when required
• ⁠Monitor system performance and proactively identify potential disruptions
• ⁠Maintain accurate documentation of issues, solutions, and knowledge base articles
• ⁠Collaborate with product, engineering, and implementation teams to improve user experience
• ⁠Support onboarding of new clients and assist with configuration/setup issues
• ⁠Ensure adherence to SLAs and maintain high customer satisfaction levels

Requirements

• ⁠1–4 years experience in technical support, helpdesk, or IT support role
• ⁠Strong troubleshooting and problem-solving skills
• ⁠Familiarity with SaaS platforms, APIs, or system integrations preferred
• ⁠Basic understanding of networking, databases, or cloud environments (AWS/Azure is a plus)
• ⁠Ability to read and interpret logs or error messages
• ⁠Strong communication skills (written and verbal), especially in customer-facing situations
• ⁠Ability to work in a fast-paced, global support environment
• ⁠Maritime or logistics industry exposure is a plus but not required

Nice to Have

• ⁠Experience with ticketing systems (e.g., Zendesk, Jira Service Desk, Freshdesk)
• ⁠Basic scripting knowledge (SQL, Python, or similar)
• Understanding of maritime operations or fleet management systems
• ⁠Prior experience supporting enterprise clients

What We Offer

• ⁠Opportunity to work in a global maritime technology environment
• ⁠Exposure to complex enterprise systems and international clients
• ⁠Career growth into technical specialist, implementation, or engineering tracks
• ⁠Collaborative and supportive team culture

Monthly Rotation sequence for tech support:
Week 1: Mon-Fri, 8-5pm
Week 2: Mon-Fri, 2pm-11pm
Week 3: Mon-Fri, 7am -4pm + Sat-Sun 8am-8pm (7 days straight)
Week 4: Tue-Wed, 8am-5pm (Mon, Thu, Fri off)

Contact Kirc Lyndell Jareno at kirc@sallingsearch.com for more info or apply via our website.

Ellaine Legaspi Gorospe
Reg No: R1220634
EA License No: 15S7671

Make an impact by:

• Design Kubernetes cluster architecture 
• Define deployment models for:

• Red Hat OpenShift (on-prem)
• Amazon EKS, Azure AKS, Google Kubernetes Engine (cloud)

• Deploy and configure Kubernetes/OpenShift clusters
• Implement control plane and worker node setup
• Develop Infrastructure as Code (IaC) for cluster provisioning
• Build reusable templates / golden images for clusters
• Implement GitOps pipelines for deployment
• Standardize Dev/UAT/Prod environments
• Deploy monitoring and logging stack (Prometheus, Grafana, ELK)
• Define baseline alerts, thresholds, and dashboards
• Integrate with enterprise monitoring / ticketing systems
• Provide 24×7 standby support, as required.

Skills for Success:

• Diploma/ bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
• Minimal 3–5 years of working experience with Kubernetes (K8s) architecture and operations.
• Strong hands-on experience with virtualization, container platform and private cloud/Public technologies.
• Practical experience with monitoring, performance management, and capacity planning for infrastructure.
• Strong background in incident management, including troubleshooting complex issues, performing root cause analysis, and implementing permanent corrective actions.

Platform Build & Engineering (Day-1)

• Design, deploy, and configure Kubernetes clusters (on-prem and cloud-based)
• Implement container platforms using OpenShift or managed Kubernetes (EKS, AKS, GKE)
• Define cluster architecture, networking (CNI), ingress/egress, and storage integration
• Automate infrastructure provisioning using IaC tools (e.g., Terraform, Ansible)

Operations & Support (Day-2)

• Perform cluster administration, monitoring, and performance tuning
• Manage upgrades, patching, and lifecycle of Kubernetes/OpenShift environments
• Troubleshoot cluster, pod, networking, and application issues
• Ensure platform availability, resiliency, and backup/recovery readiness

Observability & Automation

• Implement monitoring, logging, and alerting (e.g., Prometheus, Grafana, ELK)
• Build CI/CD pipelines integrating container platforms
• Automate operational tasks and standardize runbooks/SOPs

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

• MNC Company
• Basic up to $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan (walking distance from MRT)
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Construction Industrial Machinery
• Position Title: Sales Support Executive (Japanese Speaking)
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5 days / Mon-Fri: 8 am-5 pm
• Salary Package: Up to SGD 5,000 + Travel Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Drive market expansion and identify new business opportunities in Southeast Asia
• Undertake frequent business travel within Southeast Asia as per request
• Manage customer accounts and maintain strong, long-term business relationships
• Oversee customer sales activities, marketing meetings, and reporting
• Provide administrative and logistical support during client visits
• Handle customer inquiries and resolve issues in a professional and timely manner
• Prepare internal and external documents, reports, and communications
• Prepare proposals and application documents in Japanese, ensuring accuracy and clarity
• Perform other related tasks or duties as assigned by management

APPLY NOW!!!

• Min. 1 year of experience in Sales & Marketing in the Construction/Engineering field
• Flexible to travel in short notice for oversea business trips when required
• Proficient in both written and spoken Japanese and English, with the ability to adapt communication style to effectively engage with Japanese-speaking clients
• Proficiency in MS office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80259 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• MNC Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• To process all AMS customer’s requests & handle customer inquiries on AMS matter
• To assist Project Engineer in testing & commissioning of AMS customer programming
• Responsible in processing AMS report according to customer’s request or schedule
• To perform downloading of data from site’s card access panel to Control Centre
• Conduct periodic backup & archive customer’s history transactions and database
• To backup Technical Department & response to AMS Technical Fault
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec in Business Administration qualification or relevant
• Possess minimum 1 year of experience in technical support or customer service

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Pre-sales Support Engineer (ITE Standard)

Salary: $ 2500 - $ 3000 + OT
Address: 3 Bus stop from Tiong Bahru MRT
Working Hours: Monday - Friday / 8.45am to 6pm
                               Alternate Saturday / 8.45am to 1.15pm

Responsibilities

• Provide pre-sales support by assisting with technical information and solutions for projects
• Apply IT and networking knowledge to support customer success and enhance communication solutions
• Conduct product demonstrations and technical presentations to highlight the capabilities of our solutions.
• Manage the technical interconnection between our platform and partner systems.
• Provide technical consultation, integration guidance and support to clients during both pre-sales and implementation phases.

Requirements

• Diploma in Information Technology (IT) / Computer Engineering / Infocomm Technology (ICT) / Electronics Engineering
• Training provided

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

AI Business Analyst (AI & Automation) | Up to $9,000 | Central | Mon-Fri

Are you passionate about transforming business processes through AI, automation, and digital solutions? Join a growing team driving AI adoption and process innovation across multiple business functions.

Salary & Benefits

Key Responsibilities

• Conduct periodic KYC/CDD reviews for clients and financial intermediaries

• Perform independent assessments of account structures, Source of Wealth (SOW) and Source of Funds (SOF)

• Work with Front Office to address review gaps and red flags within deadlines

• Track AML exit cases related to financial crime and reputational risk

• Coordinate cross-functional working groups (Compliance, Operations, Technology, Front Office)

• Support Client Lifecycle Management Target Operating Model (TOM) initiatives

• Develop SOPs, process flows, training materials, and documentation

• Conduct training for Front Office on AML policies and changes

• Prepare management reports and support ad-hoc initiatives

Requirements

• Degree in Accountancy, Finance, Business Administration, or equivalent

• 2–3 years’ experience in AML/KYC, compliance, or controls within banking

• Strong knowledge of AML risks (PEP, sanctions, reputational risk)

• Familiarity with MAS, HKMA, FATF, Wolfsberg standards

• Understanding of banking products and account structures

• Strong analytical, project management, and communication skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Knowledge of VBA, Power BI, JIRA, or Agile tools is an advantage

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Business Systems Analyst (Forward Deployed Engineer) | Up to $9,000 | Central | Mon-Fri

Are you passionate about transforming business processes through AI, automation, and digital solutions? Join a growing team driving AI adoption and process innovation across multiple business functions.

Salary & Benefits

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.

b. Strong writing and verbal communication skills.

c. Good team player, responsible and conscientious.

d. Resourceful, independent, responsive and pro-active.

e. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in HR projects is preferred.

Job Overview

We are seeking a Business Analyst cum Tester to join the Business Excellence Centre of Excellence team. This role combines business analysis and testing responsibilities to ensure business solutions are aligned with operational needs, quality standards, and organizational objectives.

The successful candidate will support product launches, operational improvement initiatives, regulatory projects, and system enhancement activities while acting as a bridge between business stakeholders and IT teams.

Key Responsibilities

Business Analysis

• Gather, analyze, and document business and functional requirements from stakeholders
• Act as a liaison between business users and IT teams to ensure requirements are accurately translated into system solutions
• Identify business process gaps, improvement opportunities, and operational efficiencies
• Support regulatory, operational, and system enhancement initiatives aligned with business objectives
• Ensure risk, governance, and compliance standards are adhered to for all changes and implementations

Testing & Quality Assurance

• Design and execute end-to-end testing strategies based on business and functional requirements
• Develop test scenarios, test scripts, and test plans across the application lifecycle
• Conduct User Acceptance Testing (UAT), document test results, and prepare UAT status reports and scorecards
• Log and track defects with clear reproduction steps, business impact analysis, and follow-up with technical teams for resolution
• Monitor testing progress, risks, and issues while coordinating corrective actions with stakeholders and technical teams
• Validate that delivered solutions meet operational excellence and business quality standards

Stakeholder & User Support

• Communicate testing outcomes, risks, and recommendations to business and project stakeholders
• Prepare user guides, operational documentation, and conduct training sessions for end users
• Provide system-related business support to internal stakeholders and operational teams

Required Qualifications & Skills

• Diploma or Degree in Information Technology, Business Information Systems, or related discipline
• Preferably 2 years of experience in Business Analysis, UAT
• Candidates with insurance operations or insurance processing experience are advantageous
• Understanding of business requirement gathering and documentation processes
• Exposure to UAT planning, execution, and defect management
• Strong analytical, problem-solving, and decision-making skills
• Good understanding of SDLC, testing methodologies, and operational processes
• Strong communication, interpersonal, and stakeholder management skills
• Proactive, resourceful, and detail-oriented mindset

Preferred Skills

• Experience in insurance domain projects or operations
• Knowledge of business process improvement and operational excellence initiatives
• Familiarity with project coordination and testing lifecycle activities
• Exposure to regulatory and compliance-driven environments

Soft Skills

• Excellent written and verbal communication skills
• Strong listening, collaboration, and consultative abilities
• Ability to work independently and manage multiple priorities effectively
• Innovative, critical thinker with strong stakeholder engagement capabilities
• Detail-oriented with a strong commitment to quality and accuracy

Ankita

EA License Number: 23C2060 Registration ID is R22109715

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities:

• Will be responsible for the gathering of requirements, process modeling and preparation of the requirement specifications.
• Will play the role of the communicator between the end-users, the solution team and vendor.
• Will be responsible for preparation of test scenarios and integrated testing before user acceptance testing.
• Will be responsible for planning, managing assigned projects or enhancements’ timeline and vendor management.

Requirement

• Minimum 4 years’ experience in Business Analyst role, preferably with insurance domain.
• Have knowledge and experience in SDLC cycle and implementation.
• Experience with Java and other internet technologies will be advantageous.
• Good analytical and listening skills.

Interested applicants, Please send your updated resume in Word format to hres@itcspl.com

Please indicate Job Code "Technical Business Analyst - 101" on email subject

We regret that only shortlisted candidates will be notified.

Bacalso John Bryan Bedayo (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

About the Role

We are seeking a motivated Analyst to join the Agentic Intelligence Business Unit, supporting initiatives across data automation, process optimization, and agentic (AI-driven) automation solutions. This is a junior role ideal for candidates starting their careers in automation, data Automation, and intelligent process transformation.

Scope of Activities include but no limited to:

• Support delivery of data, process, and agentic automation projects across client engagements and internal initiatives.
• Assist in analysing business processes and data workflows to identify automation and optimization opportunities.
• Work with senior team members to design and implement automation solutions using low-code/no-code platforms (e.g., UiPath, Power Automate, Alteryx, Xceptor) and emerging agentic tools.
• Develop and maintain data pipelines (ETL/ELT) for ingestion, transformation, and integration across various systems.
• Good to have Integration experience from multiple sources including databases, APIs, and cloud platforms.
• Translate business requirements and process flows into structured automation workflows and technical solutions.
• Contribute to documentation including Business Requirements (BRD), Process Definition (PDD), and Solution Design Documents (SDD).
• Support the automation lifecycle – including development, testing, deployment, and post-implementation support.
• Create and execute test cases and scenarios for system integration, UAT, and production readiness.
• Monitor and troubleshoot automation processes, perform root cause analysis, and resolve issues within SLA timelines.
• Ensure adherence to best practices in automation development, including code quality, reusability, and maintainability.
• Follow incident, problem, and change management processes to support stability of deployed solutions.

Experience, Knowledge & Skills Requirements

• 0–2 years of relevant experience in data, automation, or software development (fresh graduates are encouraged to apply).
• Foundational knowledge of programming/scripting (e.g., Python, Java, C#, VBA, or SQL) is preferred.
• Basic understanding of data processing, ETL/ELT concepts, and APIs.
• Exposure to or willingness to learn low-code/no-code and RPA tools (e.g., Power Automate, UiPath, Alteryx, Xceptor).
• Interest in AI/Agentic automation, decisioning systems, or intelligent workflows is an advantage.
• Strong analytical thinking with the ability to break down problems and propose structured solutions.
• Good understanding of software development lifecycle (SDLC), including Agile methodologies (preferred).
• Ability to interpret process diagrams and business requirements into technical implementations.

Other Requirements

• Ability to work well within a multi-disciplinary team structure, but also independently.
• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel up to 20% (domestic, regional and international).

Education Requirements

• Degree in in Computer Science, Information Technology, Business Systems or related Engineering disciplines.
• Written and spoken fluency in English with business proficiency

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Experience: 15+ Years
Role: Analyst Programmer

Job Description:

• Strong hands‑on experience with the ETL(Informatica Power Center) and Teradata based ETL development, similarly Hadoop ecosystem (Hive, Impala, Spark, Kafka, Iceberg, Ranger, Atlas, Nifi, Flink etc.,), and data pipeline orchestration.
• Create EDW ETL/ELT codes using Teradata SQL, Informatica, apache Spark, QueryGrid, Trino to perform various transformation and load into Teradata based data warehouse or datamarts
• Performance tuning of highly complex applications to reduce resource usage
• Create framework using GCFR, shell scripts, BTEQ and shell scripts to automate end to end. Also to integrate with control
• Build in-house CDC framework using Java to process OLR logs from SAP(Oracle) and ingestion the data into Teradata. Create framework around this CDC ingestion to make it configurable
• Install and build Master Data Management(MDM) application for various user uploads along with data validations and approval workflow.

We are seeking experienced Business Analysts to drive the transformation of Corporate Digital Banking platform. This role involves partnering with Product Owners to document platform behavior, and collaborating with UX and Technology teams to design seamless user journeys for Corporate and SME customers.

Key Responsibilities

• Collaborate with Product Owners to define and document functional and non-functional requirements for key business banking capabilities, including account services, payments, cash management, corporate cards, trade finance, loans, and user administration.
• Create detailed business process flows, user journeys, and functional specifications that reflect both client needs and internal requirements.
• Partner with UX/UI designers to ensure screen designs adhere to business banking usability standards and align with functional objectives.
• Work with technology teams to translate business requirements into scalable, robust technical designs.
• Support agile ceremonies including backlog grooming, sprint planning, and feature validation to ensure timely and complete delivery of business features.
• Contribute to User Acceptance Testing (UAT) by developing acceptance criteria, reviewing test cases, and validating outputs against expected outcomes.

Required Skills & Experience

• Minimum of 5 years' experience as a Business Analyst in digital platform environments, with at least 2 years in the corporate or business banking domain.
• Familiar with transactional banking, user access management, trade services, or payment workflows tailored for business clients.
• Strong expertise in developing user stories, process maps, and functional documentation.
• Proficient in Agile/Scrum methodologies and tools such as JIRA, Confluence, and Figma.
• Ability to understand complex business processes and translate them into clear, actionable requirements.
• Comfortable working with cross-functional teams spanning product, design, technology, and compliance.
• Strong analytical skills with excellent communication and stakeholder management capabilities.

Preferred Qualifications

• Experience in fintech or enterprise-grade digital platforms within the corporate banking sector.
• Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.
• Familiarity with micro-frontend-based platforms is an advantage.
• Exposure to design thinking or service design framework is a plus.

Description:

· Assist in the in-depth analysis of the business requirements and IT solutions specifications

· Provide analysis to support the development of proposed solutions and assist in preparing the proposals

· Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps

· Ensure proposed solutions and/or enhancements are aligned with user needs and requirements

· Keep proper documentation of detailed specifications and solution enhancements

· Document and manage any change in requests of projects and calculating the associated costs

· Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan

· Escalate any issues to relevant team members for resolution

· Run user training sessions

· Assist Project Managers in project matters

Job Requirements:

• Degree in Information technology or any relevant discipline
• Strong written, interpersonal and communication skills
• Planning Experience
• Stakeholder Management, Negotiation & Communication Skills
• Experience in CMS
• JIRA/Confluence experience

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

• Understand and review source codes from vendor(s) for deployment;

• Support and review on-site acceptance and System Integration Testing (SIT);

• Facilitate and support User Acceptance Test (UAT) and trainings for users;

• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

• Provide maintenance and technical operations support for the Authority’s

• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems

• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience in business analysis.

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

• Experience in the following would be advantageous:

• Cloud platform and technology;
• Application development using Power builder, Java, Delphi or ASP.Net; and
• Government projects.

• Experience with stakeholder management;

• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Responsibilities:

· Perform IT audit, regulatory compliance assessment and IT risk assessment, in areas covering IT general controls, application controls, business cycle and IT security review.

· Perform third party assurance engagement covering business and IT controls

· Understanding of COSO and IT Assurance Framework issued by ISACA.

· Able to evaluate IT internal controls and identify opportunities for controls improvement.

· Strong analytical and problem solving skills.

· He/she must have demonstrated knowledge of IT operations and experience executing audits.

· He/she must have Identify and evaluate complex technology and business risks and internal controls which mitigate risks, and related opportunities for internal control improvement.

Requirements:

· Degree in Information Systems, Information Technology, Computer Science, Business Studies, Actuarial Science or Cyber Risks or equivalent.

· Experience in IT audit, IT internal audit and/ or other related disciplines relevant to the

role.

· Excellent written English and interpersonal skills, a team player and communicator, and a self-starter.

· Pro-actively identify other areas of business initiatives and changes in the business environment and

· assess their impact on the business control environment

· Able to handle multiple tasks and assignments

· Logical thinking, good and positive attitude, fast learner and good team player

· Able to work under pressure and meet deadlines