Total 19,186 job vacancies in Singapore

Company Overview

THE WRITER'S PLACE has built a trusted reputation as Singapore’s specialist in English Creative Writing for primary school students since 2009. With over 5,000 students empowered and counting, it is known as The School of Writing by parents. Focused composition lessons are fun, interactive, and designed to make learning easy while driving examination success! Our top-notch curriculum helps students boost their English grades with students often improving by at least one AL band—some even making the leap from AL2 to AL1. Recognised as “Best in Honing Creative Writing Skills” by Parents World Singapore, The Writer’s Place is committed to championing young writers; nurturing mastery in English!

Job Summary

Join THE WRITER'S PLACE as a Customer Service (Part-time) to assist with administrative and operational tasks in a dynamic tuition centre environment.

Responsibilities

• Support daily administrative and operational tasks to maintain smooth centre functioning
• Communicate effectively in English and Mandarin to liaise with diverse customers
• Manage multiple tasks efficiently while maintaining attention to detail and solving problems as they arise
• 3 weekday + 1 Saturday
• Tues-Fri: 10am-730pm
• Saturday: 830am-530pm

Required competencies and certifications

• Ability to work during tuition centre operation hours, including weekday evenings and Saturdays
• Proficiency in English and Mandarin for customer communication

Preferred competencies and qualifications

• Strong organisational skills with the ability to manage multiple priorities
• Self-driven with initiative
  

Other Information

Work days/Location:

• Centre closed on Mondays, Sundays, and Public Holidays
• Locations: Woodlands Galaxy Community Club (5 min walk from Admiralty MRT) and Junction 10 mall (Bukit Panjang MRT)
  

Join us if you can be a driver of success! Interested candidates, please send your resume along with expected salary. We regret that only shortlisted candidates will be notified.

About the Role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes covering either import OR export operations. You will serve as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle Air Import OR Export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closures within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding (import and/or export).

• Good written and spoken English.

• Excellent communication and interpersonal skills.

·      Manage end-to-end airfreight forwardingshipments, including booking, documentation, coordination with airlines andground handlers, customs clearance (for imports), export documentation,billing, and shipment closure.

·      Act as the primary point of contact forcustomers regarding import and export shipments, providing timely updates,handling inquiries, and resolving operational issues.

·      Coordinate with airlines, ground handlingagents, trucking partners, and customs authorities to ensure smooth shipmentexecution and compliance with regulations.

·      Monitor and ensure compliance with service levelagreements (SLAs), key performance indicators (KPIs), and internal operationalprocedures.

·      Take ownership of complex or high-valueshipments, proactively resolving delays, documentation discrepancies, orcustoms queries.

·      Identify operational bottlenecks and recommendprocess improvements to enhance efficiency, accuracy, and customersatisfaction.

·      Maintain accurate shipment records, reports, andregulatory documentation for internal, customer, and regulatory purposes.

·      Support and guide junior customer service staffin airfreight forwarding procedures, shipment documentation, and bestpractices.

·      Escalate unresolved customer or operationalissues to management, ensuring appropriate follow-up.

Required Skills & Competencies:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system is preferred.

Other Info

WorkingLocation:      40 Alps AvenueSingapore 498781

Workinghours:            0900hrs-1730hrs(Mon-Fri), 0900hrs-1300hrs (Alt Sat)

Company Overview

CHEE FATT CO., (PTE.) LTD. is a leading distributor of precision hand and power tools, industrial consumables, and equipment in Southeast Asia, serving industries including Marine, Offshore, Oil & Gas, Aviation, Aerospace, Construction, and Utilities from offices in Singapore, Malaysia, and UAE.

Job Summary

Drive business growth by combining technical expertise with client-facing sales. Assess customer needs, deliver tailored mechanical engineering solutions, and provide end-to-end support across the sales cycle.

Responsibilities

• Identify and evaluate new business opportunities within the aerospace sector to expand market presence
• Prepare detailed technical proposals that address client requirements and demonstrate solution value
• Conduct product demonstrations to effectively communicate technical features and benefits to clients
• Close sales deals by negotiating terms and aligning solutions with customer needs
• Provide after-sales support including troubleshooting technical issues, overseeing installation processes, and conducting site visits to ensure customer satisfaction
• Maintain and strengthen client relationships through regular communication and timely follow-up
• Accurately log all client interactions and sales activities in CRM to support sales tracking and forecasting
• Utilize MS Office tools to prepare reports, presentations, and correspondence
• Travel within Singapore as needed to meet clients and support sales activities

Preferred competencies and qualifications

• Possession of a valid driving licence is advantageous for client visits and site support

Company Overview / Employee Value Proposition

ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.

At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.

Job Summary

We are looking for a proactive and customer-focused Client Service Specialist to join our growing team in the general insurance industry. In this role, you will provide professional support to clients by handling insurance enquiries, sourcing competitive quotations, coordinating policy renewals, and assisting with claims matters to ensure a seamless customer experience. You will work closely with insurers, business partners, and clients to deliver timely solutions while building strong customer relationships. This opportunity is ideal for individuals who enjoy client interaction, problem-solving, and working in a fast-paced, service-oriented environment with opportunities for growth and business development.

Responsibilities

• Respond promptly to client enquiries to provide accurate general insurance information and solutions
• Obtain and compare competitive insurance quotations tailored to client preferences, budgets, and benefit choices
• Liaise with insurers to request, clarify, and follow up on quotations, policy issuance, and client requests
• Coordinate insurance policy renewals by following up with clients and insurers to ensure timely coverage placement
• Advise clients on claims procedures, notify insurers, track claim progress, and manage case documentation until final settlement
• Set clear expectations with clients and resolve any issues to maintain positive customer relationships
• Collaborate with stakeholders, business partners, and vendors to support product campaigns and promotional activities
• Identify and develop new business prospects and activities to expand client base and insurance solutions offered
• Maintain organized records of client interactions, quotations, renewals, and claims for efficient service delivery
• Work a 5.5-day work week to support client needs and company operations

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling preferred, but fresh graduates are welcome to apply.
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Choa Chu Kang, Bukit Panjang

If you’re interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/ 
For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Our client is a well-established company within the premium food distribution and supply industry, serving a diverse portfolio of hospitality, retail, and food service customers. Due to their current expansion plan, they are looking for a Customer Service Officer (Order Processing) to join their operations team. They are located in the (North) – easily accessible.

Responsibilities:

• Process and manage customer orders accurately through the company's ERP and order management systems.
• Coordinate with internal departments to ensure timely order fulfillment, delivery scheduling, and inventory availability.
• Monitor order status, shipment progress, and customer requirements to ensure smooth execution.
• Handle order amendments, returns, cancellations, and related documentation in accordance with operational procedures.
• Prepare and maintain order records, sales documentation, delivery instructions, and transaction reports.
• Liaise with customers on order confirmations, delivery schedules, product availability, and after-sales support.
• Investigate and resolve order discrepancies, billing issues, and delivery-related matters.
• Support inventory coordination and operational activities to ensure uninterrupted order processing.
• Generate periodic reports and provide updates on order fulfillment performance and customer requirements.
• Ensure compliance with established operational procedures, documentation standards, and service requirements.

Requirements:

• Experience in order processing, customer service, sales support, administration, or related operational functions will be advantageous.
• Familiar with ERP, order management, or inventory management systems.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Experience with SAP S/4HANA or similar ERP platforms will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Company’s Profile:

Our client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient’s health journey. Serving a diverse community, they are committed to innovation, collaboration, and using technology to deliver person-centered, holistic care. Awarded as one of the Best Employers in 2025, they are looking for qualified individuals to join their dynamic environment dedicated to improving lives within the community.

Locations available: Kent Ridge OR Queensway OR West side polyclinics

Job Responsibilities:

• Conduct financial advice to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.
• Assist patients in their billing enquiries.
• Collect deposits and any outstanding bills for eligible patients.
• Collect payment for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Explain and advise patient on the various forms and the necessary proof of documentation needed.
• Ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• Ensure SAP system is updated whenever these forms are consented by patient.

Requirements:

• At least 1 year experience as Patient Service Associate, experience in any clinic/hospital setting will be a strong advantage
• Strong communication skills, passionate to interact with patients
• Minimum O levels education qualification

Interested candidates may whatsapp your resume to 8977 7062. Only shortlisted applicants will be contacted.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Cassie Chan | R2197426

EnviroDynamics Solutions Pte Ltd | EA No: 12C6285

Highlights

• Salary up to $4,000 + monthly allowance provided
• Exposure to banking operations and customer service
• Multiple work locations available in Singapore

Job Description

• Attend to walk-in customers and provide professional customer service
• Handle customer enquiries and banking transactions accurately
• Support customers on account-related services and banking products
• Handle inbound customer enquiries via phone and branch support
• Assist customers with digital banking platforms and self-service channels
• Promote and introduce suitable banking products and services
• Resolve customer issues and escalate matters when required
• Ensure compliance with banking policies and operational procedures
• Work closely with internal stakeholders to ensure smooth customer experience
• Deliver excellent service standards and maintain customer satisfaction

Requirements

• Minimum Diploma qualification or equivalent
• Entry-level candidates are welcome to apply
• Customer service experience in banking or call centre environment will be an advantage
• Good communication and interpersonal skills
• Customer-oriented and able to work in a fast-paced environment
• Comfortable handling both face-to-face and phone enquiries

Additional Information

Working Hours: Office / Bankinghours

• Salary: $3000 - $4000 + VB

• Working location: Central

• Working hours: Normal Working Hours (Mon – Fri)

• Training Provided

Job Responsibilities:

Primary: Maintenance & Service

• Perform maintenance and servicing of automation systems (AMR, AGV, ACR, 4-Way Shuttle, ASRS).
• Troubleshoot and resolve system issues to minimize downtime.
• Carry out routine inspections and preventive maintenance.
• Monitor system performance and maintain service records.
• Manage spare parts (stock, tracking, and replenishment).
• Prepare basic reports on downtime and maintenance activities.
• Support and troubleshoot PLC, sensors, conveyors, and related systems.
• Work closely with operations team to ensure smooth system performance.
• Identify and carry out minor system improvements.

Secondary: Projects & Support (When Required)

• Support installation and commissioning of automation systems.
• Assist in warehouse automation projects and upgrades.
• Help with basic layout and workflow planning.
• Prepare and update project documentation.
• Track project timelines and costs.
• Coordinate with contractors, vendors, and stakeholders.
• Perform other duties assigned by supervisor.

Requirements:

• Diploma in Related Field (Mechanical, Electrical, Mechatronics, or related).
• Experience in equipment servicing or automation systems preferred.
• Proficient in Excel, PowerPoint, and AutoCAD.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The Service Delivery Executive is responsible for managing day to day operational support. Identifies a client’s needs and oversees the delivery of the services.

Customer focused – Manage customer expectations and build strong partnership:

• Act as a single point of contact for all support related queries and issues.
• Build executive-level relationships with clients to ensure long term success and act as an escalation point for complex customer issue.
• Be passionate about customer satisfaction and continuous service delivery improvements.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided

Communication and Stakeholder engagement

• Possess strong interpersonal skills, which enables them to communicate with customer and team, give clear instructions and provide great customer service
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Notify/escalate critical issues or variations to leads or management

Staff Management:

• Act as the direct reporting manager to a team of 50–60 Desktop Engineers.
• Lead, mentor and develop team members, fostering a culture of accountability, collaboration and continuous improvements.
• Oversee resource forecasting and workforce planning to ensure seamless and uninterrupted service delivery.
• Monitor and evaluate individual Desktop Engineer KPIs, ensuring targets are met, delivering coaching where required, and managing Performance Improvement Plans (PIP) when necessary.
• Manage and approve leave applications and ensure timely and accurate submission of timesheets for all Desktop Engineers.
• Ensure strict adherence to established processes and procedures.
• Conduct training sessions for engineers and team members, mentor junior team members to promote skill development.
• Delegate tasks effectively by providing clear and specific instructions and goals, plan, track and monitor tasks assigned to team members.

Teamwork and Collaboration

• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Operational Excellence & Service Management

• Track and follow up on incident investigations, root cause analysis (RCA) and closure to ensure incidents reported are tracked and resolved till closure.
• Help document SOPs, work instructions and service management processes to ensure knowledge retention and operational consistency.
• Analyse customer data and feedback for service improvement and identify upsell opportunities
• Prepare and provide operational reports, dashboards and status updates to stakeholders.

End-to-End Follow-Up and Closure Management

• Ensure end-to-end ownership and follow-up of all customer-related actions, issues, and service requests through to full closure.
• Track progress against agreed timelines, proactively drive actions, chase updates, and manage dependencies to prevent delays.
• Maintain clear visibility of all open items, ensuring no gaps in communication or execution.
• Identify and escalate risks or blockers early to relevant stakeholders to ensure timely resolution.
• Validate resolution with customers and stakeholders, securing formal closure and satisfaction confirmation.
• Ensure proper documentation of outcomes, root causes, and lessons learned to support continuous service improvement.

Qualifications

Requirements

• 2-3 years as a Service Delivery Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Strong coordination and problem-solving skills with a customer service mindset.

Preferred Attributes

• Professional approach with strong customer relationship focus

Professional and/or Technical Certifications

• ITIL Foundation Certification (Preferred)

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

Join our team at the golf driving range at Arena Country Club, Upper Jurong, Singapore. We are looking for friendly and service-oriented individuals to join us as a Customer Service Officer. As the first point of contact, you will play an important role in creating a welcoming experience for guests while supporting front desk operations, guest enquiries, event coordination, and daily operations. If you enjoy customer service and working in a dynamic sports and hospitality environment, we’d love to hear from you.

CORE RESPONSIBILITIES:

• Welcome guests and providing a professional front desk service.
• Handle enquiries, bookings, check-ins, equipment rentals, and provide information on services, promotions, and events.
• Assist with quotations, event coordinating, and administrative support.
• Support daily operations and administrative a clean and organized reception area.
• Handle guest feedback and resolve issues promptly, escalating matters to management when required.
• Promote membership packages, programs, and other services where appropriate.
• Coordinate closely with operations, F&B, coaching, and events teamsto ensure seamless guest experiences.

JOB SPECIFICATIONS:

• Diploma or higher qualification in hospitality, tourism, business or a related field.
• Able to work flexible shifts including weekends and public holidays.
• Prior experience in customer service, front‑desk, hospitality, sports, or recreational environments is preferred.
• Strong communication and interpersonal skills with a friendly, professional, and guest‑oriented attitude.
• Able to multitask, solve problem independently, and work well in a fast-paced environment.
• Proficient in Microsoft Office applications and booking systems.
• Interest in golf or sports is an advantage.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Our client is a well-established company in the FMCG industry, specializing in food distribution and retail operations. Due to their current expansion plan, they are looking for a Key Account Executive to join their Commercial team. They are located in the (North) – easily accessible.

Basic + Commission

Responsibilities:

• Manage and support key retail accounts to drive sales growth, product distribution, and in-store visibility.
• Handle sales forecasting, account planning, and monitoring of sales performance.
• Liaise with internal departments to coordinate order fulfilment, inventory planning, promotional activities, and customer requirements.
• Monitor trade execution including product placement, stock availability, pricing, and shelf presence across assigned accounts.
• Support new product launches, product range expansion, and promotional activities within retail channels.
• Coordinate and execute trade campaigns, pricing adjustments, and retailer initiatives.
• Track promotional performance and prepare post-campaign evaluations.
• Prepare sales reports, account updates, and market analysis on a timely basis.
• Conduct market visits to monitor competitor activities and pricing trends.
• Support ad-hoc operational and commercial activities when required.

Requirements:

• Degree qualification with relevant experience in FMCG sales or key account management.
• Possess Class 3 driving license; own vehicle will be an added advantage.
• Experience handling retail accounts, sales forecasting, and trade promotions.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Operations Assistant

Company Description
Presto Drycleaners Pte Ltd is one of Singapore’s leading garment care specialists with over 30 years of experience in laundry and dry-cleaning services. We combine technology, operational excellence, and customer-focused service to deliver quality garment care solutions to both consumers and businesses.

We are looking for a motivated and detail-oriented Operations Assistant to support our daily operations and customer service back-end processes. This role is suitable for someone who enjoys problem-solving, working with people, and ensuring things run smoothly behind the scenes.

Key Responsibilities

• Perform garment quality inspections and identify defects

• Monitor order status and garment workflow

• Investigate missing or outstanding items

• Coordinate with outlets and operations teams

• Communicate with customers on order updates and garment issues

• Provide administration and operational support

• Assist with process improvement initiatives

Requirements

• Fresh graduates and interns welcome

• Responsible, detail-oriented, and willing to learn

• Good communication problem-solving skills

• Comfortable using WhatsApp and computer systems

Working Hours

• Monday - Saturday, 8.30am to 4.30pm

Interested candidate may send in their resume to: hr@prestodrycleaners.com.sg

Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

Job Requirements:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

About us

Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on their educational journey, and our mission is to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment where both our staff and students can thrive.

About the role

We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the Bukit Timah Central Region. This is a contract to full-time position that plays a vital role in delivering good customer experiences to our students, parents, and educational partners. As a Customer Service Executive in the education industry, you will be the first point of contact for inquiries relating to our programmes, enrollments, course information, and student support services. This role is essential in maintaining our reputation for outstanding customer service and ensuring that every interaction reinforces our commitment to educational excellence.

Key responsibilities

Parent Communication & Enquiries

• Handle incoming and outgoing calls, WhatsApp messages, and enquiries from prospective and existing parents.

• Provide accurate information about the centre's programmes and schedules.

• Address parents' questions and concerns in a professional and empathetic manner.

Student Enrolment & Lead Follow-Up

• Follow up with prospective parents who have expressed interest in the centre's programmes.

• Encourage parents and students to attend diagnostic consultations, trial lessons, and centre visits.

• Guide parents through the enrolment process and assist with registration matters.

• Maintain timely follow-up with leads and ensure no enquiries are missed.

Customer Service & Relationship Management

• Understand parents' concerns and learning goals for their children.

• Handle objections professionally and confidently.

• Provide a positive customer experience throughout the enquiry and enrolment journey.

• Escalate complex cases appropriately when required.

Administrative Support

• Update customer records and notes accurately in the system.

• Track enquiries, appointments, consultations, and enrolments.

• Support the operations team with customer-related administrative matters when required.

What we offer

At Achievers Dream Learning Centre, we believe in supporting our team members to succeed. We offer a range of benefits designed to enhance your professional experience and work-life balance. We provide ongoing training and development to ensure you have the skills and knowledge needed to excel in your role. Our supportive work environment encourages collaboration and personal growth, and we value the contributions of every team member.

Apply now

If you are a customer-focused professional with a passion for delivering excellent service in the education industry, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to the Achievers Dream Learning Centre recruitment team. Join us in making a difference in students' lives whilst building a rewarding career in education support services!

Operations Assistant (Class 3 Driving Licence Required)
Location: Singapore
Employment Type: Full-Time / Part-Time

About Us

Preztigez Asia Private Limited is a dynamic and growing company committed to delivering excellent service and operational support to our clients. We are seeking a reliable and motivated Operations Assistant to join our team and contribute to the smooth day-to-day running of our operations.

Key Responsibilities

• Assist with daily operational and administrative activities.

• Coordinate deliveries, collections, and transportation of goods or materials.

• Drive client vehicles as required for operational tasks.

• Support inventory management.

• Liaise with suppliers, customers, and internal departments to ensure efficient workflow.

• Prepare and maintain operational records and documentation.

• Assist with scheduling, logistics coordination, and general office support.

• Ensure compliance with company safety and operational procedures.

• Perform other duties as assigned by management.

Requirements

• Possess a valid Singapore Class 3 Driving Licence.

• Minimum GCE 'N' Level, GCE 'O' Level, ITE, or equivalent qualification.

• Prior experience in operations, logistics, warehouse, or administrative support is an advantage.

• Good communication and interpersonal skills.

• Able to work independently and as part of a team.

• Physically fit and willing to perform hands-on operational tasks when required.

• Basic knowledge of Microsoft Office applications (Word, Excel, Outlook).

• Responsible, punctual, and detail-oriented.

What We Offer

• Competitive salary package.

• Opportunities for career growth and development.

• Supportive and collaborative work environment.

• Training and on-the-job guidance.

How to Apply

Interested candidates are invited to submit their updated resume, including their availability.

Preztigez Asia Private Limited is an equal opportunity employer. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

Apply today and become part of our growing team!

YOUR NEW JOB

As a Security Operations Engineer, you will support Security Operations Centre (SOC) activities, including security monitoring, incident investigation, threat hunting, and incident response.
You will act as a Level 2 security analyst, investigating alerts, identifying threats, supporting remediation activities, and improving overall security operations.
This is a 12-month renewable contract role. Work will be onsite at One-North, Mon – Fri office hours.

WHAT YOU’LL BE DOING

• Investigate and triage security alerts from SIEM, EDR/XDR, email, cloud, identity, and network security platforms
• Analyse security events to determine root cause, scope, and business impact
• Investigate phishing, malware, account compromise, and unauthorized access incidents
• Perform threat hunting activities using threat intelligence and MITRE ATT&CK methodologies
• Support containment, remediation, and recovery activities during security incidents
• Improve SOC processes, playbooks, detection rules, and monitoring capabilities
• Assist with onboarding and integration of new security technologies
• Support security reporting and documentation activities
• Participate in after-hours support when required

WHAT IS NEEDED FROM YOU

• At least 3 years of SOC, cyber security operations, or incident response experience
• Hands-on experience with SIEM, EDR/XDR, cloud security, or identity security platforms
• Strong understanding of cyber attack techniques, threat analysis, and MITRE ATT&CK
• Experience investigating and responding to security incidents independently
• Good analytical, troubleshooting, and problem-solving skill• Strong communication and documentation skills

WHAT WILL MAKE YOU STAND OUT

• Experience working in government, statutory board, or public sector environments
• Experience with threat hunting and advanced incident investigations
• Exposure to security automation, detection engineering, or SOC optimisation projects
• Relevant certifications such as Security+, CySA+, GCIH, GCIA, CEH, SC-200, or equivalent

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, SSG works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, SSG enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the SPD team in SSG. We drive strategic coherence across the organisation, while sparking new forms of thinking and conceptualise new national and agency level policies to advance SSG’s mission in supporting the SkillsFuture movement. We also advance research aligned to the SSG strategic priorities to facilitate evidence-based policymaking, programme development and improvements to practice.

The Manager/Senior Manager in the Corporate Planning Office within SkillsFuture Singapore’s Strategic Planning Division is an individual contributor role focused on strategizing and planning corporate strategies that align with the whole-of-agency direction. This position involves conceptualizing, tracking, and reporting corporate KPIs to ensure long-term targets remain on track, driving collaboration with Workforce Singapore (WSG), and overseeing the SSG Board portfolio. The incumbent will also perform secretariat duties for key meeting platforms, requiring a detail-oriented and proactive individual capable of engaging stakeholders and synthesizing complex information.

The Senior Manager level will be expected to handle work of greater complexity and manage additional projects.

Strategic Planning & Direction

· Strategize and plan short-to-medium term corporate strategies, aligning whole-of-agency direction to map out year-on-year priorities

· Drive collaboration with sister agency Workforce Singapore (WSG) to strengthen the Jobs-Skills nexus with joint strategies, workstreams, and indicators

Performance Management & Reporting

· Conceptualize, track, and report corporate KPIs to ensure SSG’s longer-term targets remain on track

· Plan and oversee the SSG Board portfolio, including the selection, appointment, and renewal of members to advise on and support strategic direction and corporate priorities

Stakeholder Engagement & Collaboration

· Engage with various stakeholders and drive fruitful collaborations

· Perform secretariat duties for key meeting platforms

Information Synthesis & Communication

· Synthesize a broad range of information with an eye for detail, structuring and substantiating findings using both written and visual formats

· Communicate clearly in both written and verbal form

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Manager: Up to 6 years of relevant work experience in corporate planning. Those with no relevant experience but have been involved in relevant projects or short stints in similar areas / functions can apply
• Senior Manager: At least 6 years of relevant work experience in corporate planning
• Strong ability to synthesise and communicate complex information effectively
• Excellent communication skills, both written and verbal
• Ability to multi-task and balance competing priorities, at times under tight deadlines and with ambiguity
• Proven experience in engaging stakeholders and driving fruitful collaborations
• Resourcefulness and a strong drive to achieve results
• Ability to anticipate needs and make informed judgement calls within the scope of responsibilities
• Prior experience in organization development (OD) and data analytics is advantageous

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

Headquartered in Singapore with presence in the United States and Indonesia, Straits Financial serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We provide a fully-integrated service for our clients to access the financial and commodity derivative markets and will continue to expand into key financial and commodity markets.

We are looking for Executive to join the Clearing Operations & Settlements Department to perform post trade processing, clearing, settlements and reconciliation for Exchange Traded Derivatives, OTC Margin Forex and Commodities as well as any new Business Lines. The incumbent will report to Operations Team Lead.

Key Responsibilities:

· Perform daily operational activities for HQ and other Singapore subsidiaries, namely:

o Ensure trades & journals are booked/loaded in back-office system accurately and promptly for processing.

o Ensure customers statements are accurate and issued on a timely manner.

o Ensure timely settlements and resolve any transactional or settlement issues.

o Perform trade, position and equity reconciliation between internal system against brokers/ counterparties and resolve any discrepancies.

o Coordinate and process requests for trade/position transfers, give-out/Give-in, attend to client or sales team enquiries and handle audit confirmations etc

o Management reporting on daily volume and revenue.

· Update & maintain daily broking blotter & commission records

· Initiate solutions and active communications with relevant stakeholders or counterparties to remediate /resolve problems pertaining to trades, fee/commission or cash

· Participate in User Acceptance Testing of any system enhancement and/or for system migration

· Work with team members to identify process improvement points and implement ideas/solutions to achieve process automation and efficiency.

Requirements:

You should possess the following:

· Minimum Diploma in Banking & Finance, Business or Accounting.

· Minimum 1-2 years of experience in Operations, handling clearing, post trade processing, settlements and reconciliations.

· Prior experience in brokerage houses with Exchange Clearing Membership will be an advantage

· Demonstrate good understanding of Exchange traded Futures & Options and OTC Margin Forex.

· Meticulous and a fast learner with good problem-solving skills.

· Able to adapt to a fast-paced operational environment.

· Self-motivated and a good team player with positive and can-do attitude.

· Must be able to converse in mandarin due to need to liaise with Chinese Associates.

· Must be able to work on Singapore public holidays and shift work.

· Good interpersonal and communication skills.

Working Hours & Shift Arrangement
This role operates on a rotating shift basis, including Public Holidays. Shifts include morning (approximately 6:30am–7:00am start), afternoon (2:00pm–3:00pm start), and night (11:00pm start).

The position will primarily be on the morning shift. However, for training and operational coverage, the incumbent is expected to rotate across all shifts and cover afternoon or night shifts when required (e.g. during leave coverage).