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JOB DESCRIPTION
Job Title
Community Outreach Officer (Programme Assistant)
Occupation
SOCIAL WORK ASSOCIATE
Job Description & Requirements
Programme Assistant (Community Outreach & Operations)
Woodlands Social Centre
Be part of meaningful community work that supports vulnerable individuals and families.
Woodlands Social Centre (WSC) is looking for a committed, organised, and people-oriented Programme Assistant to support our community outreach operations. This role is ideal for someone who enjoys both ground operations and working with people, and who can maintain professionalism, structure, and care in a community setting.
You will play a key role in managing the daily operations of our Televisit Centre, coordinating volunteers, supporting monthly food ration distributions, maintaining inventory accuracy, and working closely with key partners in the community.
If you are dependable, hands-on, and motivated by purposeful work in the social service sector, we welcome your application.
Key Responsibilities
Manage and man the daily operations of the Televisit Centre
Ensure operational compliance, professionalism, and smooth day-to-day service delivery
Coordinate, deploy, and supervise volunteers to support outreach operations
Provide guidance and support to volunteers to ensure a positive and meaningful volunteer experience
Work with key volunteers to organise and carry out the monthly distribution of food rations
Oversee stock-taking, inventory control, and the receiving of goods
Maintain accurate records of stock movement, including incoming and outgoing inventory
Liaise with key partners in the community on operational matters and coordination issues
Prepare basic records, reports, and operational updates
Support other outreach and operational duties assigned by the Head of Community Outreach
Requirements
Diploma or equivalent qualification, preferably in community services, social services, operations, logistics, or related fields
Relevant experience in operations, programme support, volunteer coordination, logistics, or community work will be an advantage
Able to work on Saturdays, with a weekday off-in-lieu
Strong organisational and coordination skills
Comfortable supervising volunteers and working with people from diverse backgrounds
Able to manage both administrative and hands-on operational tasks
Good communication and interpersonal skills
Meticulous, responsible, and able to maintain accurate records
A team player with a heart for community service
Preferred Attributes
Professional, dependable, and grounded
Warm and approachable, while able to maintain structure and standards
Able to stay calm and practical when handling operational issues
Takes initiative and follows through well
Values teamwork, service, and strong community partnerships
Working Hours
Reporting Line
About Woodlands Social Centre
Woodlands Social Centre is committed to serving children, families, and vulnerable individuals through purposeful programmes, outreach efforts, and community partnerships. We are looking for staff who are passionate about community work and able to serve with both compassion and professionalism.
