Total 17,119 job vacancies in Singapore

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Any other duties/tasks as requested by management

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Key Responsibilities

• Support daily warehouse operations, including receiving, storage, picking, packing and dispatch activities.
• Assist with manpower planning, task allocation and operational briefings.
• Monitor warehouse workflows and ensure work is carried out according to SOPs.
• Check warehouse documents such as delivery orders, goods receipt records, picking lists and inventory movement records.
• Support WMS transactions and verify that system records match physical stock movements.
• Assist with stock arrangement, cycle count preparation and inventory discrepancy follow-up.
• Handle operational issues involving damaged goods, missing items, incorrect picking or packing, and delivery delays.
• Support warehouse safety, housekeeping and incident-reporting practices.
• Coordinate with warehouse supervisors, deployed workers, transport partners and client representatives.
• Assist in reviewing workflows and suggesting practical improvements to warehouse operations.

Requirements

• Prior experience in warehouse operations, logistics or manpower coordination is helpful but not compulsory.
• Applicants without direct management experience may be considered, as structured on-the-job training will be provided.
• Willing to learn warehouse operations and work at client warehouse sites.
• Basic computer and Microsoft Excel skills.
• Able to communicate clearly and work with different operational teams.
• Responsible, organised and comfortable working in a hands-on environment.

Responsibilities:

• Supervise and coordinate all store activities to ensure smooth daily operations and achievement of business objectives.
• Maintain high standards in retail operations, customer service, team management, and sales planning.
• Ensure full compliance with internal procedures and took responsibility for their implementation.
• Manage store budget by monitoring sales performance, expenses, and revenue to optimize profitability.
• Develop and execute strategic plans to meet sales targets and business goals.
• Analyze financial data to identify areas for improvement, drive sales growth, and implement corrective actions.

Requirements:

• Minimum of 5 years management experience in luxury retail
• Entrepreneurial mindset - Problem solver and go-getter
• Self-motivated with a positive attitude
• Customer focused with strong interpersonal and communication skills

Interested candidates kindly forward your CV to cathy.chou@peoplesearch.jobs (Cathy Chou, Reg No: R24121244). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

WE’RE HIRING — Branch Manager | 招聘分店经理

Ready to lead a team, drive results & grow your career with us?

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Any other duties/tasks as requested by management.

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sales Manager – Rooms is responsible for driving room revenue through proactive sales efforts, account management and market development.

Reporting to the Director of Sales, this role focuses on identifying and securing business across key segments including corporate, leisure and travel trade. The Sales Manager plays a key role in building strong client relationships, increasing market share and positioning the hotel within the competitive landscape.

Working closely with Revenue Management and the wider commercial team, the role ensures that sales strategies are aligned with pricing, demand and overall business objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Manager – Rooms are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Proactively identify, develop and secure room business across corporate, leisure and travel trade segments.

• Manage and grow a portfolio of accounts with a focus on room revenue generation.

• Conduct sales calls, site inspections and client meetings to promote the hotel’s room product.

• Respond to enquiries related to room bookings, corporate contracts and group room requests.

• Prepare proposals, contracts and rate agreements in line with hotel policies.

• Represent the hotel at trade shows, networking events and sales missions.

• Undertake any other duties or tasks deemed reasonable by the Director of Sales.

ACCOUNT MANAGEMENT

• Build and maintain strong relationships with corporate clients, travel agents, wholesalers and key partners.

• Develop account plans to grow production and maximise room nights.

• Monitor account performance and identify opportunities for growth.

• Ensure all client interactions reflect the brand standards and service philosophy of NoMad.

• Maintain accurate records of account activity and production.

SALES STRATEGY & PERFORMANCE

• Support the implementation of the hotel’s rooms sales strategy to achieve revenue targets.

• Work closely with Revenue Management to optimise pricing, availability and segmentation.

• Monitor market trends, competitor activities and demand patterns.

• Contribute to sales forecasting and pipeline management.

• Track individual performance against room night production and revenue targets.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue teams to ensure smooth handling of room bookings.

• Coordinate with Events and F&B teams where group business includes additional components.

• Collaborate with Marketing & Communications on campaigns targeting room sales.

• Ensure clear and accurate communication between clients and internal teams.

ADMINISTRATION & REPORTING

• Maintain accurate records in the CRM system, including account details and sales activities.

• Prepare regular sales reports, account production reports and pipeline updates.

• Track leads, conversions and room revenue performance.

• Ensure all documentation is completed accurately and in a timely manner.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Represent NoMad Singapore with professionalism and confidence in all client interactions.

• Ensure a seamless and positive experience throughout the sales journey.

• Build long-term relationships that drive repeat room business.

• Uphold the brand standards and positioning of NoMad.

EXPECTATIONS:

The Sales Manager – Rooms is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including commercial and pricing guidelines.

• Demonstrate strong sales drive, accountability and ownership of room revenue targets.

• Foster clear communication across departments and with clients.

• Exhibit strong relationship-building and negotiation skills.

• Champion company values and foster a collaborative and results-driven working culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management, Business Administration or a related field.

• Minimum 3–5 years of experience in hotel sales with a focus on room sales or corporate accounts.

• Strong understanding of room revenue drivers, segmentation and market dynamics.

• Experience managing corporate, leisure or travel trade accounts.

• Strong communication, negotiation and interpersonal skills.

• Ability to work independently and manage multiple priorities.

• Familiarity with CRM systems and revenue management concepts.

• Proactive, results-oriented and customer-focused mindset.

Summary

We are looking for an experienced Claims Manager to support a claims automation project. You will work closely with Claims, Business Analysts, Data Scientists, and Project teams to ensure the automated claims solution is accurate, reliable, and ready for production. This is a project-based role focused on testing, validation, and process improvement rather than day-to-day claims processing.

Key Responsibilities

• Provide claims expertise to support the development of AI-driven claims automation.
• Validate claims data, business rules, and automation outputs to ensure accuracy.
• Build and maintain a database of non-payable claim items to improve automated decision-making.
• Compare manual and automated claims outcomes, investigate discrepancies, and recommend improvements.
• Validate Intelligent Document Processing (IDP) outputs and ensure data quality.
• Support User Acceptance Testing (UAT), including defect identification, retesting, and business sign-off.
• Prepare claims datasets and documentation for project teams and data scientists.
• Handle exceptions and provide manual intervention for claims outside automation rules.
• Support system stabilisation during parallel runs and post go-live activities.
• Collaborate with cross-functional stakeholders to resolve issues and improve the automation solution.

Requirements

• Diploma or Degree, preferably in Insurance, Financial Services, or a related field.
• 5–7 years of Accident & Health (A&H) claims experience; Life claims experience is an advantage.
• Strong understanding of claims operations and claims adjudication.
• Experience supporting UAT, testing, validation, or process improvement projects is preferred.
• Able to analyse system issues, identify gaps, and work with technical teams to deliver solutions.
• Strong communication and stakeholder management skills, with experience working alongside Business Analysts, Data Scientists, and project teams.
• Good analytical, problem-solving, and documentation skills.
• Fluent in English; Mandarin is a plus.

Job Description:

• The Project Manager will lead cross-functional teams to deliver projects that meet quality, delivery, and cost (QDC) objectives.
• The role involves comprehensive project management from initiation to closure, ensuring
• alignment with customer expectations and organizational standards.
• Manage project teams to achieve QDC goals, including planning, estimating, and tracking activities.
• Act as the primary point of contact for customer issues, driving resolution through collaboration with teams.
• Coordinate with local and overseas teams for project execution and stakeholder alignment.
• Develop project timelines and ensure timely delivery of milestones.
• Provide necessary documentation and communicate project status to stakeholders.
• Anticipate and mitigate potential risks and adapt to changing requirements.
• Support RFI/RFQ activities, including work breakdown and schedule estimation.
• Travel frequently for project kick-offs, discussions, and alignment meetings.

Job Requirements:

• Bachelor’s degree in Science, Computer, Mechanical, or Electrical & Electronics Engineering.
• Minimum 3 years of project management experience, preferably in the automotive industry.
• Proficiency in product development processes and quality assurance.
• Strong interpersonal, leadership, and organizational skills.
• Ability to prioritize tasks and perform under pressure.
• Proficiency in English; role also include frequent interactions with Chinese-speaking stakeholders in headquarters.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write to CS Chua, EA 12C6130/ R1548619 cschua@hpspartners.com.sg. Shortlisted candidates will be contacted for a discussion.

Star Alliance is the world’s largest airline alliance.

Established in 1997 as the first truly global airline alliance, Star Alliance was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Today, guided by a vision for a world effortlessly connected, Star Alliance enriches customer journeys and reinforces loyalty by creating tailored solutions that empower member airlines beyond their individual capabilities. The Star Alliance office in Singapore coordinates the global activities of the Alliance, including managing joint projects on behalf of its 26 Members.

Based in Singapore, the Senior Lead, Business Operations reports to the General Counsel & Vice President Business Operations.

The role is responsible for leading the end-to-end preparation and execution of strategic priorities and board engagements, ensuring high-quality materials, disciplined planning, and seamless delivery.

They will operate as a trusted partner to senior leadership, contributing to high-impact decision-making and organisational priorities.

Job Description

Strategic Content & Executive Communication

• Develop and deliver high-quality presentations, briefing packs, and strategic documents for senior leadership and board engagements

• Translate complex business and strategic topics into clear, structured, and decision-oriented

narratives

• Draft and refine executive communications, including talking points, memos, and reports

• Ensure messaging is aligned, concise, and tailored to senior stakeholders

Board & Leadership Readiness

• Lead the end-to-end planning and execution of board meetings and large-scale leadership events, ensuring seamless delivery and alignment with strategic priorities

• Drive coordination across stakeholders to ensure readiness across content, logistics, and overall flow

• Ensure events are structured, decision-oriented, and executed to a high executive standard

Cross-functional Alignment & Influence

• Engage and influence stakeholders across functions to gather inputs, challenge assumptions, and drive alignment

• Act as the central point of coordination to consolidate information and maintain quality control

• Navigate ambiguity and drive clarity across complex, multi-stakeholder topics

• Lead follow-ups and ensure timely execution of actions and deliverables

Execution Excellence & Delivery Ownership

• Own end-to-end delivery of strategic materials and engagements, ensuring timelines and quality standards are met

• Drive disciplined planning, coordination, and execution across multiple priorities

• Operate with speed, precision, and strong attention to detail in a fast-paced environment

• Anticipate risks and proactively address gaps to ensure seamless delivery

Quality, Standards & Continuous Improvement

• Set and uphold high standards for structure, storytelling, and visual quality of all outputs

• Ensure consistency in messaging, formatting, and presentation across materials

• Enhance templates, tools, and ways of working to improve efficiency and effectiveness

• Embed best practices in executive communication and content development

Key Capabilities

• Strong strategic thinking combined with a hands-on, execution-focused mindset

• Ability to develop high-quality materials independently, with attention to detail

• Comfortable operating at both strategic and detailed levels

• High ownership, with a willingness to roll up sleeves to deliver end-to-end outcomes

• Builds and sustains strong, collaborative relationships with internal and external stakeholders, enabling alignment and effective execution across functions

Profile & Experience

• 8+ years of experience in strategy, consulting, or corporate environments

• Proven track record of developing executive-level presentations and written materials

• Experience supporting senior leadership and board-level engagements in a fast-paced, international environment

• Demonstrated ability to manage multiple priorities with strong ownership and attention to detail

What We Offer

• Full-time position based in our Singapore office

• Competitive salary including variable compensation

• Permanent contract

• Comprehensive medical and dental benefits

• Flight benefits

Summary
The L1 Service Operations Analyst is responsible for providing first-level support for production systems and infrastructure to ensure smooth day-to-day operations. This role focuses on system monitoring, incident management, and operational support within the Data Centre environment, while collaborating closely with L2 teams to maintain system stability, availability and performance.

Responsibilities

• Monitor and manage scheduled jobs using Control-M, including batch processing and end-of-day cycles
• Identify, troubleshoot, and escalate job failures in accordance with standard operating procedures (SOPs)
• Perform initial incident diagnosis and ensure timely escalation to L2 support teams
• Support application deployments, migration activities, and operational readiness checks
• Execute tape management operations, including loading, unloading, vaulting, and reconciliation
• Manage user access and password requests through PALMS, including privileged access requests
• Perform basic UNIX/Linux system checks and execute commands using tools such as PuTTY and WinSCP
• Support SWIFT-related operations, including daily monitoring and secure file handling
• Carry out Data Centre operational tasks, including access control, environmental monitoring, and compliance checks
• Maintain accurate logs, reports, and operational documentation
• Ensure all activities comply with security policies, audit requirements, and regulatory standards

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field
• 0–2 years of experience in IT operations, service desk or infrastructure support
• Basic knowledge of Control-M scheduling tool
• Familiarity with UNIX/Linux operating systems
• Experience with monitoring tools (e.g., Helix or similar platforms)
• Proficiency in tools such as PuTTY and WinSCP
• Understanding of incident management and escalation frameworksStrong attention to detail with the ability to follow defined procedures
• Effective communication and collaboration skills
• Ability to work under pressure in a fast-paced, high-availability environment

Grow your career in a dynamic retail & FMCG environment!

We are looking for a driven and hands-on Sales & Operations Executive to support our growing retail, O2O, and Modern Trade channels. If you enjoy working in a fast-paced environment and making a direct impact on business performance, we’d love to hear from you.

What You’ll Be Doing

You will play a key role in ensuring smooth day-to-day operations while driving sales growth across multiple channels:

Sales & Operations

• Support daily retail operations and ensure seamless business execution

• Coordinate across outlets, warehouse, customer service, and partners

O2O & Digital Platforms

• Manage online platforms (e.g. Grab, Foodpanda)

• Ensure accurate product listings, pricing, promotions, and order fulfilment

Outlet Support

• Work closely with store teams to resolve operational issues

• Monitor stock availability and customer concerns

Inventory Management

• Track inventory levels across outlets and online channels

• Coordinate replenishment and resolve discrepancies

Promotions & Campaigns

• Execute marketing campaigns and in-store promotions

• Track performance and provide insights for improvement

Modern Trade

• Manage operations with key accounts (e.g. Cold Storage, 7-Eleven)

• Coordinate with buyers and internal teams for smooth distribution

Pricing & Product Management

• Maintain accurate pricing across all channels

• Support SKU listing, product setup, and updates

Reporting & Analysis

• Prepare sales and operational reports

• Analyse trends to identify growth opportunities

What We’re Looking For

✔️ Minimum 5 years of experience in Sales & Operations (Retail / FMCG preferred)
✔️ Hands-on experience with O2O platforms (Grab, Foodpanda is a plus)
✔️ Exposure to Modern Trade accounts is advantageous
✔️ Strong skills in Excel & PowerPoint (Power BI / SAP is a bonus)
✔️ Highly organised with strong problem-solving abilities
✔️ A proactive, results-driven team player who can work independently

Job Description

We are seeking a proactive and detail-oriented Operations & Administration Executive to support the company's daily operations. The successful candidate will be responsible for office administration, inventory control, HR and payroll administration, logistics coordination, customs permit declarations, accounts administration, and project coordination.

Key Responsibilities

Administration & Operations

• Perform daily booking and data entry activities.
• Process backlog bookings and maintain accurate operational records.
• Handle general office administration and documentation.
• Manage office supplies and ensure timely replenishment of consumables.
• Review existing operational workflows and develop SOPs to improve efficiency, accountability, inventory control, and workplace organization.
• Ensure proper housekeeping, inventory management, and adherence to operational procedures by all staff.

Inventory & Warehouse Coordination

• Track incoming and outgoing inventory movements.
• Maintain accurate stock records and inventory databases.
• Conduct stock reconciliation and periodic stock counts.
• Prepare inventory and stock balance reports.
• Coordinate local stock collection and delivery arrangements.

Logistics & Customs Coordination

• Arrange incoming freight shipments and customs clearance.
• Liaise with freight forwarders, transport providers, customers, and vendors.
• Prepare and submit import and export permit declarations through TradeNet.
• Ensure compliance with Singapore Customs requirements.

HR & Payroll Administration

• Process monthly payroll accurately and on time.
• Maintain employee attendance, leave, and personnel records.
• Assist with onboarding and offboarding processes.
• Support CPF submissions and HR administrative matters.

Accounts Administration

• Prepare and issue quotations, invoices, delivery orders, and purchase orders.
• Verify supplier invoices and maintain proper documentation.
• Assist with accounts receivable and accounts payable tracking.
• Maintain accurate accounting records and support month-end closing activities.

Project Coordination

• Coordinate IT asset collection, disposal, and recycling projects.
• Schedule collection and transportation activities.
• Maintain project documentation and status reports.

Requirements

• Diploma or equivalent qualification in Business Administration, Accounting, Logistics, or related disciplines.
• Minimum 2 years of relevant working experience.
• Basic understanding of accounting principles and bookkeeping practices.
• Experience with payroll administration and HR support.
• Familiarity with inventory management and logistics coordination.
• Knowledge of Singapore Customs TradeNet permit declarations is an advantage.
• Proficient in Microsoft Office applications, especially Excel.
• Experience using Xero Accounting Software and Info-Tech Payroll/Accounting Systems preferred.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good communication and interpersonal skills.

Preferred Skills

• TradeNet Permit Declaration
• Inventory Management
• Payroll Administration
• Xero Accounting Software
• Info-Tech Payroll System
• Logistics Coordination
• Accounts Administration
• Microsoft Excel

Salary

SGD 3,500 – 5,000 per month (commensurate with experience)

Benefits

• Annual Leave
• Medical Benefits
• Career Development Opportunities
• Supportive Working Environment

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

• MRT/LTA Project: Support all M&E site-works involving the preparation and interpretation of specifications, drawings, and regulations for M&E services/ systems/ installations, and the engineering calculations required for the design of projects.
• Liaises with architects, engineers, landscape architects, environmental scientists, builders, contractors, suppliers, and project owners to ensure design intentions are met.
• Leads the analysis and interpretation of reports on loading, labour, productivity, quality, materials and performance.
• Review monthly reports on M&E activities and report to management.

Requirements:

• Degree/Diploma in Mechanical/Electrical Engineering
• At least 10 years of M&E working experience with contractors, construction projects and/or building variation works.
• Strong knowledge of M&E details, working drawings and local construction practices
• Must have prior MRT-project experience

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.com

Dickson KOH, EA Registration R1103367

www.bayesrecruitment.com

• Lead, manage and coordinate Mechanical works and services for building construction projects for a well-established M&E Contractor
• Plan, develop, and manage work schedules to ensure tasks are completed on time.
• Prepare progress reports for clients and project managers, detailing delays, defects, and necessary rectification measures for Mechanical works.
• Provide technical guidance and resolve Mechanical-related issues efficiently.
• Report on Mechanical progress and arrange site inspections with contractors, subcontractors, and clerk-of-works.

Requirements

• Minimum 5 years of relevant experience with an M&E Contractor
• Diploma/Degree in Mechanical, Mechatronics or relevant engineering discipline
• Advanced knowledge of local code of practice of design implementation.

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.com

Dickson KOH, EA License 10C5468

www.bayesrecruitment.com

M&E Project Engineer Cum Drafter (Data Centre)

• Up till $4000 basic + Variable Bonus

• Working Location: Bendemeer

• Working Days/Timings: Monday to Friday – 8am to 5pm AND Saturday – 8am to 12pm

Roles & Responsibilities

You will be responsible for drafting for construction project, these includes AutoCAD 2D and Revit 3D modelling. You must have experience in drafting for mechanical and electrical systems.

• Autocad 2d And Revit 3d Drafting For M&E Systems

• FSSD Authorities’ Submissions

• Assist Project Engineer And Reporting To Project Manager

Requirements:

• 1 year experience in Data Centre Construction project

• Revit Mep, AutoCAD And Microsoft Office Suite

Do you enjoy making sense of data to improve real-time service delivery? Are you motivated by understanding how services work on the ground and helping teams deliver better outcomes for families? We are looking for someone who enjoys translating data to drive actionable improvements to strengthen performance and sustain quality delivery.  

Description of Division

You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1.       Service Management (KSL and Funded Partners)

a.       Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams, hospitals and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.

b.       Assist the Regional Head to support the design, planning and implementation of operational initiatives.  This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.

c.       Act as the primary liaison officer between KSL, hospitals and KSAs, leading efforts to review and strengthen collaboration. 

d.       Conduct data verification in accordance with funding agreement and service standards requirements.

e.       Monitor manpower recruitment and training of KSPs, hospitals and KSA staff to ensure capacity and capability in service delivery.

f.       Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink +integration.

g.       Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.

h.       Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.

1.      Operational Data Analysis

a.       Consolidate and analyse KPI and performance data across KSL and KSAs. This includes tracking trends, identifying performance gaps, and highlighting risks against service standards and programme requirements.

b.       Develop and coordinate action plans in response to KPI outcomes, audits or performance reviews through working closely with service delivery teams to track progress, follow up on deliverables, flag delays or emerging risks.

c.       Analyse service delivery data, including caseloads, workload distribution and service intensity to identify service gaps, operational bottlenecks and opportunities to improve processes, reporting and operational efficiency.

d.       Assess factors that affect service delivery and outcomes to better curate solutions to improve service delivery outcomes.

e.       Provide timely feedback to Service Management Teams, Ops Planning and Programme Development teams to support informed decision making.

f.       Work closely with other divisions to align data, insights and action plans.

Competencies

·      Strong administrative, facilitation &communication skills with a proven track record in programme management and building community partnerships

·       Able to facilitate and negotiate effectively with partners 

·       At least 2years of supervisory experience or experience in a leadership role

·      At least 3-4 years' experience in service management, performance analysis and programme monitoring

·      Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage

·      Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions

·      Adaptable and flexible in managing varied stakeholders and partners

·      Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.

·      Able to work well in a fast-paced and dynamic environment

·      Confident, effective and collaborative team-player with strong interpersonal skills

·      Able to analyse KPIs and operational data, confident with data analytics and dashboards

·      Proficient in Excel, Power BI, and reporting tools, with experience using CRM systems and operational reports to support monitoring and decision‑making.

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

•  Position: Sales Coordinator (Sales Admin / Operations Support)

•  Location: Joo Chiat Road (Nearest MRT: Paya Lebar / Eunos)

•  Working hours: 5 days’ work week: Monday-Friday, 9am-6pm

•  Salary (commensurate with experience): Up to $3,500 + Medical claim is capped at $200 per year + 14 days Annual Leave

•  Duration: 1 year contract Can be converted to Permanent Position

•  Industry: Information Technology Company

Main Responsibilities:

• Handle accounts administration including invoices, payments, and claims.

• Support HR administration, onboarding, training, and recruitment activities.

• Coordinate work pass updates, insurance renewals, and compliance matters.

• Liaise with vendors on IT support, office maintenance, and supplies.

• Assist with audits, government grants, and general administrative duties.

Requirements:

• Diploma in Business, HR, Accounting, or related field.

• Minimum 2 years of HR, admin, accounts, or corporate support experience.

• Proficient in Microsoft Office applications.

• Good communication, interpersonal, and organisational skills.

• Able to multitask and work independently.

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin.

Send your resume via Email to Jane@searchpersonnel.com.sg

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.