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Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Summary

Manage and coordinate calendar schedules, company event logistics, and communications with clients and internal teams to ensure smooth operations and professional engagement.

Responsibilities

• Coordinate and manage calendar schedules to organize meetings and appointments efficiently
• Plan and execute logistical arrangements for company events, including catering, transportation, and equipment setup to ensure seamless event delivery
• Communicate professionally with clients, stakeholders, and internal teams to serve as a reliable point of contact and maintain positive engagement

Required competencies and certifications

• Achieved at least A Levels or a local Polytechnic Diploma

Preferred competencies and qualifications

• Demonstrated ability to organize multiple tasks effectively to meet deadlines and priorities
• Strong communication and interpersonal skills to build and maintain positive relationships with stakeholders

Other Information

Benefits:

• Opportunities for personal growth and career development
• A collaborative and supportive work environment

Pay:

• Full time -- $2800 - $4500 depending on working experience

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

The Role:

We are looking for a hands-on and responsible Operations Executive to lead the daily operations of our fast-paced car detailing business. The ideal candidate is a proactive problem-solver who can maintain high standards of workmanship while ensuring a seamless experience for our customers.

Key Responsibilities

• Operational Excellence: Oversee daily workflow, manpower allocation, and job scheduling to ensure timely delivery of all vehicles.

• Quality Control: Supervise the quality of detailing, coating, and PPF services to ensure they meet our premium company standards.

• Team Leadership: Manage staff attendance, performance, and productivity; foster a culture of discipline and service excellence.

• Customer Care: Act as the primary point of contact for resolving customer feedback and ensuring a 5-star service experience.

• Resource Management: Monitor inventory levels, manage supplier relationships, and coordinate material orders.

• Strategic Improvement: Work closely with management to refine SOPs and improve operational efficiency.

Requirements

• Valid Singapore Class 3 / 3A driving license (required).

• Prior experience in automotive, detailing, workshop, or operations management is preferred.

• Strong leadership, communication, and conflict-resolution skills.

• Ability to thrive in a fast-paced, hands-on work environment.

• A proactive mindset with high attention to detail.

• Assist Warehouse Manager in running and overseeing the daily operations of Inbound Dept.
  
• Ensure department performance met the customer’s contractual Key Performance Indicator (KPI).
  
• Manage daily operations, includes goods receipt, order administration, serviceable returns from customer, and life-saving equipment.
  
• Lead the Inbound Team to ensure that all goods receiving, returns, inspection, updating of system, and put-away activities are well coordinated.
  
• Liaise with the authority, purchasers, contractors, and end-user on enquiry of receipt, issue, loan, return, and LSE related matters.
  
• Manage ad-hoc activities and exceptional cases, such as inventory discrepancy, returns, and invalid order.
  
• Compile and computing of monthly Receipt and Return Performance Reports.
  
• Ensure filing and documentations are completed in an efficient and systematically order for easy retrieval.
  
• Compile and compute LSE data for management meeting with the authority.
  
• Ensure proper housekeeping and compliance with the safety regulation.
  
• Manage manpower distribution on activity-based requirement.
  
• Provide on-job training to the warehouse staff.
  
• Perform Shift Duty Executive role to ensure Silent Hour Requests are attended to.
  
• Any other tasks assigned by the Warehouse Manager.

BENEFITS

·      5 Days work per week

·      44 hours weekly

·      Referral Fee (Up to $3000/-)

·      Uniform provided

·      Career Growth Opportunities

·      Employee discount of 25%

·      Birthday treat for 2pax (Worth up to $150)

·      Leave Benefits

·      Medical Benefits

RESPONSIBILITIES AND MEANS

·      Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

·      Managing Reservations, walk ins & Event bookings below 40 guests

·      Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

·      Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

·      Knowledge of Reservations/ Events Policies 

·      Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

·      Ensure that all requests are properly noted on reservation lists and followed up with 

·      Showing guests to their assigned tables 

·      Provide menu and announce server’s name

·      As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

·      Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

·      Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services 

·      Maintain constant awareness of operations and reservations on site

·      In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

·      Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

·      Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

·      Cashier duties; completing transactions, opening and closing cashier duties

·      Data Reporting; updating of sales report

We are seeking a results-driven Digital Marketing Executive to plan,execute, and optimize digital advertising campaigns across various onlineplatforms. The ideal candidate will have hands-on experience in paid mediamanagement, performance marketing, lead generation, and campaign analysis todrive business growth and maximize return on advertising spend (ROAS).

Key Responsibilities

Paid Advertising Management

• Plan, create, launch, and manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, TikTok Ads, and other relevant channels.
• Monitor campaign performance and optimize budgets, targeting, bidding strategies, and creatives to achieve KPIs.
• Conduct A/B testing on ad copies, creatives, audiences, and landing pages to improve campaign effectiveness.

Performance Monitoring & Reporting

• Track, analyze, and report campaign performance using tools such as Google Analytics, Google Tag Manager, Meta Business Suite, and other reporting platforms.
• Generate regular performance reports and provide actionable insights and recommendations.

Strategy & Market Research

• Develop audience targeting strategies to improve lead quality and campaign performance.
• Stay updated on the latest digital marketing trends, platform updates, and best practices.

Content & Creative Coordination

• Work closely with designers and content creators to develop effective advertising creatives and landing pages.
• Provide recommendations on ad messaging, visual assets, and conversion-focused content.
• Ensure brand consistency across all paid marketing campaigns

Lead Generation & ConversionOptimization

• Develop and implement lead generation strategies to support sales and business objectives.
• Optimize landing pages and customer journeys to improve conversion rates.
• Collaborate with the sales team to monitor lead quality and campaign effectiveness.

Requirements

• Diploma or Bachelor's Degree in Marketing, Business, Communications, or a related field.
• Minimum 1–3 years of experience in digital marketing or performance marketing.
• Hands-on experience managing Google Ads and Meta (Facebook & Instagram) Ads campaigns.
• Familiarity with LinkedIn Ads, TikTok Ads, and other paid advertising platforms is an advantage.
• Strong analytical skills with proficiency in Google Analytics and data reporting.
• Experience with conversion tracking, pixels, and tagging implementation.
• Excellent communication and project management skills.
• Ability to work independently and manage multiple campaigns simultaneously

Sales Executive (Construction)

·        5 Days Workweek

·        Location: Boon Lay

·        Basic Salary + Transport Allowance: S$3,000 – S$4,500

·        Attractive Sales Commission Scheme

KeyResponsibilities

·        Develop and manage sales opportunities for scaffolding systems, aluminium formwork, bridge components, and other construction materials.

·        Establish, develop, and maintain strong relationships with new and existing customers.

·        Prepare and present quotations, tenders, and technical proposals to secure sales opportunities.

·        Negotiate pricing and contract terms to successfully close deals.

·        Provide after-sales support and coordinate with internal departments to ensure timely fulfilment of customer requirements.

·        Analyse sales performance and market trends to identify business opportunities and drive growth.

·        Perform any other ad-hoc duties assigned by Management.

Requirements

·        Knowledge of construction materials will be an advantage.

·        Excellent negotiation, communication, and interpersonal skills.

·        Able to work independently with a strong customer service mindset.

·        At least 1 year of sales experience in the construction industry.

·        Bilingualin English and Mandarin to liaise with English- and Mandarin-speaking customers.

·        Possessing own transportation is preferred to facilitate customer visits and site meetings.

Job scope

•  Provide administrative support to BD team (calendar, meetings, emails, calls, filing, supplies)
• Manage document control, scanning, records, and correspondence
• Coordinate travel, claims, onboarding, and cross-department liaison (HR, Finance, Project, Company Secretary)
• Maintain client database and update contact information
• Conduct market and competitor research and track industry updates (JTC, URA, STB, Changi Airport)
• Schedule meetings with clients, consultants, vendors, and partners
• Follow up on submissions, approvals, contracts, and project records
• Support events, client visits, corporate functions, and seasonal greetings

Requirement

• Education level – Min. “O” levels or relevant qualification (Diploma in Business Admin)
• Do not mind taking on additional ad-hoc administrative support role
• Preferred work experience in a real estate or property related company

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: jinyee.o@manfield.com.sg

EA Personnel Name: Jin Yee
EA Personnel No: R23112241
EA License No: 95C2823

We are seeking a highly motivated and detail-oriented professional to join our team as a Sales Support Executive This role plays a critical part in driving customer satisfaction, supporting business growth, and ensuring operational excellence. You will collaborate closely with Business Development to support sales initiatives and enhance the overall customer experience

Key Responsibilities

• Collaborate with Business development team to implement new and existing sales initiatives within the region.
• Support the preparation of RFQ, and quotations in coordination with the Business Development Team.
• Proactively maintain and improve CRM data quality and integrity.
• Identify and streamline administrative processes within the Business Development organization.
• Support with Cold Call and analyse weekly/monthly sales performance data (pipeline, volumes, GP) and highlight areas requiring action.

Qualifications & Skills

• Minimum 3 years’ experience in freight forwarding, logistics, or related industry in a Sales Support role
• Strong communication skills (written and verbal) in English; additional languages are an advantage.
• Highly motivated, customer-oriented, and result-driven with a problem-solving mindset.
• Strong collaboration and interpersonal skills; proven ability to work effectively with cross-functional teams.
• Well-organized, structured, and capable of handling multiple priorities in a fast-paced environment.
• Proficient in MS Office applications (Word, PowerPoint, Excel); analytical skills are an advantage.
• Familiarity with CRM systems and data management best practices.
• Ability to prepare accurate reports, presentations, and dashboards for management review.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job description

Job Description & Responsibilities:

• Serve as the first point of contact for students, parents, and visitors, building trust and rapport.

• Handle customer enquiries, class registrations, and payments with attention to detail.

• Provide proactive problem-solving and issue resolution.

• Assist with day-to-day operations and administration, ensuring smooth and efficient branch function.

• Promote Aspire Hub’s mission and values, acting as a brand ambassador for our services.

• Ensure confidentiality when handling sensitive data (e.g., student records, payments).

• Strive for customer satisfaction, building strong relationships for increased retention and loyalty.

Job Requirements:

• Strong communication skills, with the ability to handle customer interactions professionally, empathetically, and with responsiveness.

• Ability to work a fixed schedule (1 PM – 10 PM) on weekday and (10AM-8PM) on weekend, with occasional flexibility depending on operational needs.

• Proactive, adaptable, and detail-oriented in handling tasks and resolving issues.

• Prior experience in customer service, sales, or administration is preferred, but candidates with the right attitude are encouraged to apply.

• Familiarity with Microsoft Office and CRM System for administrative tasks is required.

• Ability to maintain confidentiality and demonstrate ethical conduct in handling sensitive information.

Job Benefits:

• Formal training program to help you succeed.

• Collaborative, supportive work environment with room for growth.

• Opportunities for career development and internal promotions.

• Become part of a team dedicated to making a difference in education.

• Competitive salary package, incentive and performance bonuses

Job summary

Rewarding career in customer service with professional development and healthy work-life balance. Join our dynamic team!

• Attractive sales incentive
• Good career progression
• Competitive salary package and performance bonuses

Job Description & Requirements

The Logistics Executive is responsible for managing the end-to-end logistics operations related to the import, export, storage, and distribution of goods across local and international markets. This role ensures that all goods are received, stored, and delivered efficiently, cost-effectively, and in compliance with regulations and company standards.

Key Responsibilities:

• Coordinate and manage inbound and outbound shipments, including customs clearance and freight arrangements.
• Monitor inventory levels and maintain accurate stock records.
• Liaise with suppliers, freight forwarders, and warehouse operators to ensure timely delivery of goods.
• Prepare shipping and delivery documentation, including invoices, packing lists, and bills of lading.
• Track and optimize transportation routes to reduce costs and improve delivery efficiency.
• Handle logistics-related documentation and ensure compliance with import/export regulations.
• Assist in procurement planning and replenishment processes.
• Resolve any issues related to transportation delays, damages, or inventory discrepancies.
• Maintain regular communication with sales and operations teams to align delivery schedules with customer requirements.

Qualifications & Skills:

• Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 1–3 years of relevant experience in logistics or supply chain operations (entry level may also be considered with strong academic background).
• Knowledge of shipping procedures, customs clearance, and trade documentation.
• Proficiency in MS Office and logistics management software.
• Strong organizational and problem-solving skills.
• Ability to work independently and communicate effectively with internal and external stakeholders.Customs Regulations
• Export
• Import Logistics
• Inbound Logistics
• Packing planning
• Problem Solving
• Regulatory Compliance
• supplier liaison
• Supply Chain Management
• transportation responsibilities
• Transportation Route & Schedule Planning

Position Summary

We are seeking a dynamic and results-driven Corporate Sales Executive to drive corporate training sales, build strategic partnerships, and expand our client portfolio across Academy of Design Arts & Media (ADAM) and Wong Fong Academy (WFA).

The successful candidate will be responsible for identifying new business opportunities, developing relationships with corporate clients, government agencies, associations, and industry partners, while promoting our wide range of SkillsFuture-funded and professional development programmes.

Key Responsibilities

Business Development & Corporate Sales

• Identify, develop, and secure new corporate accounts and training opportunities.
• Generate leads through networking, referrals, cold calling, email marketing, events, and strategic partnerships.
• Conduct sales presentations and training needs analysis with prospective clients.
• Promote public and customised corporate training programmes offered by ADAM and WFA.
• Prepare quotations, proposals, training plans, and corporate packages.
• Negotiate training agreements and close sales opportunities.

Account Management

• Build and maintain strong relationships with existing corporate clients.
• Serve as the primary point of contact for corporate accounts.
• Understand client workforce development needs and recommend suitable training solutions.
• Ensure high levels of customer satisfaction and repeat business.

Event & Outreach Activities

• Support and participate in corporate roadshows, exhibitions, SkillsFuture festivals, community outreach events, and career fairs.
• Assist in organising training previews, workshops, webinars, and information sessions.
• Follow up on event-generated leads and convert them into registrations or corporate projects.

Sales Administration & Reporting

• Maintain accurate records of sales activities, leads, opportunities, and client interactions.
• Prepare weekly sales reports and pipeline updates.
• Monitor sales performance against KPIs and targets.
• Coordinate with Operations, Finance, Marketing, and sales teams to ensure smooth programme delivery.

Requirements:

• Able to commit on weekends and/or public holidays

• Willing to travel across Singapore (near MRT)

* Perform inbound and outbound logistics operations

* Seek out new business opportunities in the industrial, manufacturing, and engineering sectors

*Promote our moving services, including the relocation, installation, and transportation of heavy equipment.

* Coordinating with operations team to meet customer requirements

* Understand client requirements and recommend the best logistical solutions.

* Prepare quotations, conduct site visits, and coordinate with internal teams to ensure smooth execution.

* Handle customer inquiries and provide excellent post-sales support.

* Manage the day to day transportation services

* Handling and delivery of goods

* Able to communicate effectively with staffs of different nationalities

* Able to handle pressure & adapt in a fast-pace environment

* Able to work overtime when required

• Well Established Company
• Basic $2800 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression\
• Working location: Gul Circle (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Required to work within the Company workshop where there is no outdoor repair
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful
• Possess Class 3 driving license is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

• Execute loyalty campaigns, strategic partnerships and promotions (e.g., point multipliers, tier upgrades, special events, travel, lifestyle, or merchant partners)
• Execute strategic partnerships (e.g., travel, lifestyle, or merchant partners) for the loyalty ecosystem
• Plan rewards catalogs and ensure a seamless redemption experience for members
• Monitor program effectiveness and prepare reports on member engagements, redemptions, and campaign success
• Perform cohort analysis, drive insights for ongoing program refinement, and analyze customer behavior and segment performance
• Support and test loyalty system enhancements, app updates, or campaign set-ups
• Execution of activities and functions with relevant support departments on guest retention
• Perform all duties in compliance with the relevant Regulatory Authority and other statutory requirements, department and company policies, standard operation procedures, internal controls and service standards

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
• Diploma/Degree in marketing, Business Administration, or a related field
• Prior experience in partnership engagement isa plus
• Proficiency with CRM systems and digital marketing platforms is desirable
• Ability to work effectively under pressure and manage multiple projects with tight deadlines
• Good communication and interpersonal skills to collaborate with cross-functional teams and build relationships with internal and external stakeholders
• Minimum of 1 year’s experience in loyalty marketing, or CRM or related field. Candidates with more years of relevant experience may be considered for more senior roles.

Outpatient Pharmacy - Office Hours
Inpatient Pharmacy - 3 Rotating Shift
Compound Pharmacy - Shift / Office Hours

Job Scope

• Assist pharmacists in dispensing medications accurately and efficiently
• Perform medication packing, labelling, and inventory management
• Ensure proper storage and handling of pharmaceutical products
• Assist in stock replenishment and inventory checks
• Support medication distribution to wards and clinics
• Maintain accurate documentation and comply with pharmacy regulations
• Ensure compliance with medication safety and infection control protocols

Requirements:

• Diploma in Pharmaceutical Science / Pharmacy Technician course or relevant qualification

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6589530688 

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Overview

Element has an opportunity for a Civil Material Technician for testing, sample preparation and delivery/collection of samples and preparation of test reports. Candidates should ideally have gained considerable experience in construction material testing either with a commercial test house or contractor.

Responsibilities

• Perform varies of construction testing onsite such as concrete, soil, structural fixings and etc.
  
• Perform test as directed by customer specification / Engineers instruction
  
• Operate testing independently and /or under supervision of senior test technician
  
• Gather and record test data and able to communicates properly with client onsite.
  
• Prepare and compile reports/worksheets as per supervisors instruction.
  

Skills / Qualifications

• Working knowledge of laboratory safety & site safety.
  
• Diploma in Civils or Material Science certificate preferred.
  
• College or vocational school coursework welcomed
  
• 0-2 years experience in a testing related field
  
• Basic understanding of testing concepts
  
• Possess computer skills.
  
• Ability to apply concepts of basic algebra and geometry a plus
  

Physical Demands:

• Frequency of required physical force: Minimum (moderate).
  
• Lifting requirements: lifting 50 lbs. often and 50 lbs. on occasion
  
• Ability to stand on feet for long periods of time
  
• Ability to lift 50+lbs periodically
  

#LI-CL1

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to Make tomorrow safer than today. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Work Location: Central

Monthly Salary: up to $4500 per month

Job Scope:

• Oversee and manage daily operations of assigned projects
• Lead, mentor, and conduct regular training, ensuring team members have the necessary resources and training to excel in their roles.
• Conduct performance evaluations and provide regular feedback to team members.
• Identify areas for improvement and implement solutions for increased efficiency and productivity
• Manage client and company's expectation to ensure profitability is the top priority with customer satisfaction
• Prepare and analyze reports
• Ensure timely Invoicing and collection of monthly billings for all assigned projects

Requirements:

• Diploma / Degree
• Min 3 years of experience in operations management or a related role.
• Proven track record in managing projects and driving operational excellence.
• Strong leadership, organizational, and problem-solving skills

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Purposes:
The primary objective of this role is to drive and accelerate profitable growth for KBC’s technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Sales Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including simulation, cloud-based technologies and consulting services.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsibilities:
Key Account Management - Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decisionmakers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Needs Clarification - Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions - Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g. price reduction) that gain the customer's agreement.

Promoting Customer Focus - Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Customer Relationship Management (CRM) Data - Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities.

Sales Opportunities Creation - Develop a personal network within the sales territory and represent the organization at tradeshows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

Operational Compliance - Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.

Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Skills:

• Manages Buyer Indifference - Works at an advanced level to acknowledge a client's indifference before continuing the sales call and asks questions to understand the circumstances surrounding the indifference. Typically works independently and provides guidance. Acknolwedges indifference, Probes for relevance to proceed, Probes to understand indifference, Identifies new needs or opportunities.
• Manages Resistance - Works at an advanced level to identify, address, and navigate opposition or reluctance effectively, fostering a collaborative environment and facilitating positive outcomes in the face of resistance. Typically works independently and provides guidance. Responds to client concerns, Seeks understanding before responding, Addresses objections, Follows up after resolution.
• Understands Customer Needs - Works at an advanced level to articulate customer needs in the customer's business language and business context. Typically works independently and provides guidance. Understands customer context, Uncovers customer Key Performance Indicators, Articulates customer objectives, Adds value to partnerships.
• Understands Issues/Motivations - Works at an advanced level to comprehensively grasp and analyze the underlying problems or motivations in a given context, enabling informed decision-making and effective solutions. Typically works independently and provides guidance. Adapts to changing goals/objectives, Maintains focus on win-win goal, Identifies key interests, Recognizes key negotiation points, Shares goals and recognizes value.
• Verbal Communication - Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Keeps customer at center of sale, Collaborates with customers, Elevates partner insights, Uses common terminology.
• Initiates Compelling Sales Conversations - Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Typically works without supervision and may provide technical guidance. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships, Confirms client understanding, Leverages pre-call prep, Adds value through perspective.
• Knows the Buying Influences - Works with full competence to accurately identify and understand the key buying influences pertaining to an opportunity. Typically works without supervision and may provide technical guidance. Identifies all buyers and their level of influence, Assesses each buyer's sense of urgency and readiness, Seeks to understand each buyer's desired business results and concerns, Assesses buyer feelings about the proposed solution, Secures a coach within the buyer organization to facilitate introductions and access, Leverages a strategic coach to support the partner relationship.
• Understands Buying Influencer Needs - Works with full competence to quickly and accurately define the needs of the key buying influencers. Typically works without supervision and may provide technical guidance. Seeks to understand buyer needs, Determines the root of buyer needs, Uncovers buyer's goals, Seeks buyer need priorities, Assesses channel relationship needs and expectations.
• Maintains the Relationship - Works at an advanced level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works independently and provides guidance. Monitors client value perception, Communicates successes and challenges, Makes measurable contributions.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works independently and provides guidance. Listens nondefensively to angry/upset customers, Defuses customer tension, Explains and addresses customer issues, Offers appropriate goodwill gestures, Keeps promises made to the customer, Prepares for commonly encountered customer challenges, Assists multiple customers simultaneously.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance. Connects on a personal level, Demonstrates a willingness to help customers, Chooses customer-focused words and phrases, Acknowledges what the customer says, Affirms the customer's choices, Appreciates what the customer does, Assures the customer of the organization's commitment, Transitions a customer to another service provider, Avoids technical or industry-specific jargon.
• Builds Rapport - Works with full competence to quickly and effectively establish trust within the buying centers in the client's organization. Typically works without supervision and may provide technical guidance. Shows interest in buyer needs, Shows empathy with buyer's circumstances, Respects the client's time, Incorporates client's point of view, Provides relevant context, Confirms understanding, Reinforces professional capability.
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Seeks to understand the client's situation, Explores client problems and solutions, Differentiates between complaining and a desire for action.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover dissatisfaction, Raises awareness of the client's problem, Probes to uncover and develop needs, Seeks alignment between needs and solutions.
• Account/Client Management - Works at an advanced level to manage clients and accounts to the mutual benefit of the account client and own organization. Typically works independently and provides guidance.
• Expands the Service - Works at an advanced level to grow the value of the account through cross-sell and up-sell opportunities. Typically works independently and provides guidance. Prioritizes time effectively, Develops a long-term strategy, Identifies cross-sell/ up-sell business opportunities, Communicates product/service advances, Improves channel management.
• Planning and Organizing - Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.
• Strategic Planning and Analysis - Works at an advanced level to collaborate with clients to prioritize business objectives and challenges through thoughtful analysis of their business context. Typically works independently and provides guidance. Knows key client issues, Identifies issues affecting the sale, Mitigates uncertainties and roadblocks, Identifies client-specific differentiators, Connects solutions to client objectives, Understands the sales stages, Supports partnership goals, Positions partnerships for long-term relationship.
• Understands the Buying Process - Works at an advanced level to effectively align the client’s sales process with the organization’s sales process, incorporating key influencers and sales team members when appropriate. Typically works independently and provides guidance. Understands customer processes, Manages customer/org team alignment, Manages customer/org process alignment, Determines partnership market perception.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science Discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales success selling industrial software, ideally related to process simulation, energy management, and digitalization.
• Understanding of sales processes, and opportunity management, is essential.
• Experience in working in a client-facing role and proactively managing client relationships.
• Proven ability to develop new and grow existing relationships at the senior / executive level.
• Experience of working within APAC region, including knowledge of cultural, economic, and legal differences across the region.
• Ability to translate a target company’s vision and translate it into a journey for both the Client and internal colleagues.
• Proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Commercially aware with the ability to understand how individual and team activity impacts the bottom line
• Proven ability to craft high quality business prose and supporting materials in PowerPoint.
• Consummate presenter, able to operate both at the Executive level, and further down an organization.
• Natural self-starter with extensive business contacts.
• Proactive and networked self-starter with an entrepreneurial mindset.
• Excellent interpersonal skills is a pre-requisite.
• Technical experience is essential.

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct and assist in sales activities and events to help the team with lead generation and conversions
• Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover.
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
• Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 1 - 2 years' experience specializing in customer service field
• Must be available to work retail hours and on both weekends
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Able to work in a fast-paced environment
• Flexible and able to adapt to any work situation
• Excellent problem-solving skills
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Responsibilities:

Relationship and Account Management

• Building Client Relationships: Developing trust with prospective and existing buyers to understand their long-term business needs.

• Providing Customer Service: Acting as the primary point of contact for client queries, resolving complaints, and ensuring high levels of satisfaction. This role includes participation in a 24/7 customer support on-call rotation as part of the team.

• Managing After-Sales Support: Conducting follow-up calls to ensure customers are happy with their purchase, which often leads to repeat business or referrals.

Generating Leads and Prospecting

• Identifying potential customers through research and customer visits.

• Presenting and Demonstrating Products: Tailoring pitches and live demonstrations to show how a product or service solves a specific prospect's problems.

• Negotiating and Closing Deals: Handling objections and negotiating terms, pricing, and contracts to reach mutually beneficial agreements while protecting company margins.

• Meeting Sales Targets: Consistently striving to meet or exceed specific monthly, quarterly, or annual revenue quotas set by management.

Strategic and Administrative Tasks

• Conducting Market Research: Monitoring competitor pricing, products, and industry trends to refine sales strategies and identify new opportunities.

• Maintaining CRM Systems: Accurately logging all client interactions, sales figures, and pipeline updates in software like Salesforce or HubSpot.

• Producing Sales Reports: Creating regular performance reports and forecasting future sales progress for senior management.

• Liaising with Internal Teams: Collaborating with technical and finance to align messaging and ensure order fulfillment.

Job Requirements:

• Bachelor’s degree in Business, Marketing, or related field (preferred but not mandatory).

• Proven track record in sales, preferably in Marine or related industry.

• Strong communication, negotiation, and interpersonal skills.

• Ability to work independently and as part of a team.

• Goal-oriented mindset with resilience and adaptability.

• Proficiency in MS Office and CRM tools.
  

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Summary

You will manage administrative and HR tasks, including calendar coordination, event logistics, candidate sourcing, and communication with clients and internal teams to support smooth operations and recruitment processes.

Responsibilities

• Coordinate and manage calendars by scheduling meetings and appointments to optimize time management
• Organize logistics for company events, including catering, transportation, and equipment setup to ensure seamless execution
• Facilitate professional communication as a primary contact point for clients, stakeholders, and internal teams
• Source candidates to support recruitment efforts and maintain an updated pipeline of potential hires
• Track candidates’ application progress to ensure timely follow-up and status updates
• Write, post, and update job advertisements to attract qualified candidates
• Liaise effectively between clients, stakeholders, and internal teams to maintain smooth communication flow

Required competencies and certifications

• Minimum A Levels or a Local Polytechnic Diploma

Preferred competencies and qualifications

• Excellent organizational skills demonstrated through managing multiple administrative and HR tasks efficiently
• Strong communication and interpersonal abilities to engage professionally with diverse stakeholders

Other Information

Benefits

• Opportunities for career advancement and personal development
• A collaborative and supportive work environment

Pay

• Part time -- $13-17/hr
• Full time -- $3000-5000 depending on experience