Job Summary:
The ideal candidate will be responsible for managingand actively monitoring leads from partner communication channels, with a focuson increasing company revenue by hunting for and identifying potential clients.You will address customer inquiries and requests, ensuring a clearunderstanding of business requirement and preparation of quotations and serviceagreements.
Additionally, you will build and maintain strongrelationships with both business customers and driver partners, ensuring a highlevel of satisfaction. A proactive approach to identifying issues, seekingimprovement ideas from customers, and accurately relaying information to theOperations Team is key. You will also complete operational tasks in a timelymanner, adhering to deadlines, and foster strong collaboration with theOperations Team. Other duties may be assigned as required by your supervisor.
WhatYou Will Deliver
● Manage and actively monitor andattending to leads from partner communication channels
● Increase company revenue via hunting & searching for potential clients
● Address inquiries & requests from customers & obtain clear understanding ofbusiness’ requirements
● Assist Head of Department in preparing Quotation & Service Agreements
● Build rapport & maintain strong relationships with our business customers as wellas driver partners
● Proactively identify issues & seek ideas for improvement from customers & relayaccurate messages back to the Operations Team
● Completeoperational tasks in a timely manner & adhere to tight deadlines
● Fosterstrong collaboration with Operations Team
● Perform any other duties assignedto you by your supervisor
Whoyou are
● Minimum Diploma in Supply Chain,Logistics or Business related disciplines
● Preferably equipped with 1-2 years relevant experience in sales and related industries
● Havea good understanding of the supply chain landscape, ecommerce logistics,warehousing and freight forwarding
● Energetic and well-organized, hard-working with strong team work
● Excellent communication and interpersonal skills
● Proficient in Google Suite and MSoffice applications
WhatWe Offer
● Condusive working environment amongst a multi-cultural team
● Continuous learning, improvement,and personal growth opportunities.
Working Hours:
● Working hours 9:00am - 6:00pm , Mondays to Fridays