Assistant Sales Manager

1. Identify, develop, and secure new business opportunities (strong hunter mindset)
2. Build and maintain relationships with existing and potential clients
3. Prepare sales proposals, quotations and presentations
4. Work closely with internal teams to ensure smooth delivery of services
5. Provide market feedback and support sales strategy development

Requirements to be successful for this role

1. Minimum education: Diploma and above
2. Strong command of spoken and written English
3. Prior experience in shipping/marine-related industries is an advantage
4. Willing and able to travel when required
5. Independent, proactive, and results-oriented
6. Strong communication and interpersonal skills

We are seeking a Catering Sales Manager to lead our Event Sales personnel and oversee the flawless execution of our food and beverage catered events.

In this pivotal role, you will balance strategic business development with hands-on team mentorship. Championing a collaborative spirit, you will work hand-in-hand with our Culinary and Operations teams to bridge the gap between sales vision and operational excellence.

If you are a solutions-oriented leader who thrives on building high-performing teams and delivering exceptional guest experiences, we want to hear from you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with the Senior Sales Manager to develop & execute sales strategies, to meet and exceed monthly, quarterly, and annual revenue targets.
• Proactively hunt for new corporate clients, manage high-value accounts, and build long-term pipelines for repeat business.
• Monitor competitor trends and customer feedback to recommend innovative, profitable catering concepts.
• Assist in structuring tailored catering solutions and menu recommendations for premium or complex client enquiries.
• Assist in managing contract negotiations and ensure pricing structures maximize profit margins.
• Partner closely with the Kitchen& Operation teams to bridge the gap between sales promises and seamless event execution.
• Lead vital pre-event briefings with internal departments and conduct site inspections for complex venue logistics.
• Act as the point of contactfor service recoveries and handle complex client concerns professionally.
• Guide and mentor the catering sales team to help them achieve individual and team sales targets.
• Design and implement training on sales techniques, menu knowledge, upselling strategies, and customer service standards.
• Conduct regular performance check-ins, resolve team roadblocks, and champion a supportive, high-performing team culture.

REQUIREMENTS

• 3 to 5 years of F&B/Catering sales experience in Singapore, including at least 1–2 years in a leadership, supervisory, or mentorship capacity.
• Proven ability to train, motivate, and develop junior sales personnel.
• Demonstrated success inB2B corporate sales and pipeline management.
• Strong interpersonal skills to collaborate smoothly with both internal kitchen/operational staff and corporate clients.

Job Description & Requirements

The Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Overall store management: Responsible for formulating the daily business hours, service procedures and standard operating procedures of the salon, ensuring efficient operation of all processes.

Environment and equipment: Maintain the overall environmental hygiene of the store, supervise the disinfection and hygiene of hairdressing tools, and ensure that the salon meets health and safety standards.

Appointment scheduling: Optimize the front desk appointment system, reasonably allocate the schedules of hairdressers, and increase customer occupancy rate and turnover rate.

Membership management: Maintain the relationship with VIP customers, handle customer complaints and disputes, and ensure customer satisfaction and repeat purchase rate.

Marketing promotion: Plan in-store promotional activities, or conduct online promotion and brand publicity in combination with social media and local life platforms.

Expand customer sources: Analyze competing products in the surrounding market and consumer demands, actively develop new customers, and expand the brand influence of the salon.

58 RECRUITMENT PTE. LTD. 19C9772 67026282

Job Responsibilities including but not limited to:

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Job Description & Requirements

· Assist Project Manager on project matters.

· Coordinate with subcontractors, supervisors and clients on site matters.

· Execute, monitor and ensure the project completed on time.

· Maintain work quality according to specification and requirement.

· Check drawing for accuracy and completeness for construction.

· Maintain inspection records of works, materials and all completed works.

· Implement cost control measures to meet project budget.

· Ensure the site operations comply with project quality plan, environmental and occupational safety and health.

· Ad-hoc duties as assigned by superior(s).

About Sembcorp

• Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Sembcorp Specialised Construction

• Sembcorp Specialised Construction, a wholly-owned subsidiary of Sembcorp Industries, provides design and build services with an in-house multidisciplinary consultancy. Specialising in building, civil engineering, and infrastructure projects, we deliver innovative and efficient solutions to meet the evolving needs of the industry.

Purpose and Scope

• The Principal Contracts Engineer leads the contractual and cost management functions across construction projects within the built environment. This role is responsible for developing procurement strategies, overseeing contract administration, and ensuring financial governance throughout the project lifecycle. The manager provides expert advice on contractual risks, negotiates with stakeholders, and ensures compliance with legal, regulatory, and commercial standards to support successful project delivery and value optimization.

Responsibilities

• Work with Client and/or in-house multi-disciplinary consultant team to cover full range of consultancy QS scope; including but not limited to feasibility studies, preliminary estimates, cost advice, budget review and control, formulate contract packages, pre-tender estimate, tender/contract documentation, tender evaluation and recommendation 
• Manage the financial & contractual of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc
• Work closely with Project Manager in preparing monthly updated project costing
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analyses & reporting, measurement etc
• Any other relevant duties as assigned 

Requirements

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent
• Experience Minimum 5 years
• Well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts
• Familiar with CostX is an advantage
• Strong communication skills  
• Due to the sensitivity of projects and job, only Singaporeans will be considered.

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition. 

We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact!

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as Catering Sales Manager (Weddings). As Catering Sales Manager (Weddings), you will drive business through direct sales solicitation for the wedding segment and support overall catering, weddings and catering revenue for the hotel.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
• Establish strong working relationship with Wedding couples and maintain accurate and updated information about their needs for their function.
• Manageweddings / events functions to achieve the optimum departmental revenue targets.
• Followup on potential sales leads.
• Design and plan wedding packages to maxmise the conversions and profitability for the hotel.
• Negotiate and review weddings / events packages offered to clients.
• Represent the hotel in wedding shows and events as required.
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed Weddings & social events.
• Be up to date with current wedding trends and competitive packages in the market.
• Confident and professional approach when dealing with clients and wedding suppliers.
• Promote guest satisfaction and encourage referrals.
• Handle feedback and resolve complaints from guests.
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction.
• Be a “Trusted Advisor” for the Wedding Couple during their journey with us, leading up to their Wedding Day.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• May serve as “manager on duty” as required.
• Prepare event orders, proposals, confirmation and other agreements.
• Maintaining a close working relationship with Vendors and Partners.
• Perform other duties as assigned.

What we need from you

• Diploma/Degree in Marketing/Tourism/Hospitality Management/Travel or related disciplines.
• Minimum 3-4 years of experience in Sales within the Hospitality Industry.
• Good communication skills and shows initiative.
• Committed to working on weekends, public holidays and evenings.
• Well versed in systems such as: Opera PMS
• Proficient in Microsoft Office applications.
• Flexible work approach.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job Description & Requirements

Responsibilities

• Responsible for the supervision of Assistant Manager and Baristas.
• Maintain a standard of quality, service, product, and cleanliness.
• Enforce standard operating procedures.
• Maintain a profitable and reputable outlet.

Requirements

• Minimum O Level / N Level /ITE
• Minimum 3 years of F&B managerial experience
• Good interpersonal and communication skills
• Able to manage multiple priorities in a fast-paced work environment
• Proficient in Microsoft Office software
• Able to commit to 6 days work week

We are seeking a highly skilled IT Audit Director to lead and develop our IT audit and technology risk practice. The role oversees client engagements while supporting revenue growth, profitability, and business expansion.

Candidates with slightly less experience may be considered for a Manager-level role, focusing on leading IT audits and contributing to technology risk advisory services.

As IT Audit Director, you will provide strategic advisory services to clients on IT governance, cybersecurity, data protection, and regulatory compliance, while building a strong team and enhancing the firm’s market presence.

Roles and Responsibilities:

• Develop and implement a risk-based IT audit plan aligned with client and firm objectives.

• Lead and oversee client engagements across IT general controls (ITGC), application controls, cybersecurity, data privacy, business continuity and disaster recovery, and IT governance including vendor management.

• Provide practical, value-added recommendations to improve clients’ risk management and internal control environments.

• Review engagement deliverables to ensure quality, consistency, and compliance with professional standards and regulatory requirements (e.g., SOX, GDPR, ISO 27001, MAS TRM).

• Build and maintain strong client relationships to support retention and identify new business opportunities.

• Contribute to proposal preparation, presentations, and business development initiatives.

• Monitor engagement budgets, timelines, and team utilization to ensure effective delivery and profitability.

• Lead, mentor, and develop managers and team members to enhance technical and leadership capabilities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• 8–12+ years of experience in IT audit, technology risk, or advisory services, including leadership experience.

• Candidates with 5–7 years of relevant experience may be considered for a Manager-level role.

• Demonstrated experience managing client engagements and contributing to revenue growth.

• Professional certifications such as CISA, CISM, CISSP, CIA, or equivalent.

• Strong knowledge of IT governance and risk frameworks (e.g., COBIT, NIST, ISO 27001).

• Strong analytical, communication, stakeholder management, and project management skills.

If you are ready to join a dynamic team and help businesses succeed while growing your own career, we want to hear from you. Apply now and take the next step in your professional journey with FKT!

Please do NOT include NRIC/FIN or any national identifiers, Photo, DOB, Age and Spouse/Family Information in your CV/Resume and we reserve the right to reject any application that contains the above.  For more details, please refer to our website, www.fookontan.com/careers for our Data Protection Notice for Job Applicants.

We regret to inform that only short-listed candidates will be notified.

The Deputy Design Manager is primarily responsible to lead the coordination within the technical team (Structural, Architectural and M&E). Besides identifying and resolving design, specifications, construction methodology, sequencing and maintenance issues, balancing contractual obligations, statutory requirements, site progress and product workmanship while ensuring that timely progress of works on site with timely issuance of shop drawings, the Architect will also interface with the Consultants, Client and/or Authorities to ensure the timely resolution of such issues.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Leads the coordination of the technical departments within the office.
• Drives and monitors the production of schematic design, design development and construction documents i.e. shop drawings, material approval, mock-ups etc.
• Collaborate with Architect and consultants to amicably resolve design and technical issues.
• Aligned with Woh Hup Building Information Modeling / (BIM) / Virtual Design and Construction (VDC) implementation roadmap.
• Drive to improve the skillsets of the technical departments through trainings and knowledge sharing
• Adherence to safety practices in the workplace.

Qualifications and Education Requirements

• Education: Minimum Degree in Architecture or relevant field.
• Experience: Minimum 8 years of experience, preferably to have been full time assigned or has led a major aspect of the project.
• Comfortable working within a fast-changing environment, ability to multi-task and cope with ambiguity
• Strong communication and interpersonal ability, coupled with influencing skills
• Independent and a self-starter, with strong personal drive to initiate and implement

Technical Competencies

• Proficient in the understanding of the requirements of relevant authorities (ie BCA, SCDF, LTA)
• Proficient in the understanding of various Forms of Contracts (i.e. Singapore Institute of Architects (SIA), Public Sector Standard Conditions of Contract (PSSCOC), Real Estate Developers' Association of Singapore (REDAS) etc)
• Proficient in technical knowledge of construction and material

We are searching for an experienced Commodity Risk Manager to join our Macro and Relative Value Risk Team based in Singapore, Hong Kong, or Dubai.

The Commodity Risk Manager will be responsible for helping to drive the risk management framework of the firm’s commodity portfolios, ensuring robust risk controls, and driving initiatives to manage and mitigate risks effectively.

The ideal candidate will have a background in commodity trading or risk management, strong analytics skills, and the ability to communicate effectively with stakeholders across the organization to operate effectively within a fast-paced, complex trading environment.

Responsibilities:

·       Report to the Head of Macro Risk and work closely with Portfolio Managers, Quants and Developers to improve the quantification of various sources of risk.

·       Perform independent risk assessment and monitoring of traded positions via macroeconomics analysis, PnL analysis, tools such as VaR, Stress Testing, and ongoing engagement with the business.

·       Collaborate closely with PortfolioManagers to review strategy performance, portfolio construction, market developments, positioning, and risk deployment.

·       Maintain a forward outlook on markets and event risk.

·       Calibrate and monitor VaR, stress scenarios, exposures, and other risk guidelines. Engage with Portfolio Managers regarding breaches or exceptions and escalate to senior management, where appropriate

·       Work closely with technology groups to design/prototype new risk capabilities and improve modelling/analysis tools used by the Risk Department.

Requirements:

·       5+ years of relevant experience in investment risk management and analysis, with practical exposure to commodity risk management.

·       Direct experience in Commodity strategies– with exposures to both financial and physical markets a plus.

·       In-depth knowledge of Derivatives and Risk Management metrics.

·       Strong communication skills (strong written and verbal communication skills in English) and negotiation skills are essential for effectively conveying complex ideas to senior management and portfolio managers.

·       Excellent knowledge of financial market instruments and market drivers/dynamics.

·       Strong analytical skills and attention to details.

·       Proficiency in SQL, Python, and other risk management tools.

·       An Advanced degree in Mathematics, Statistics, Business or Finance is preferred.

Job Description & Requirements

The Deputy Technical Manager is responsible for all technical operational activities for civil & infrastructure engineering projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Purpose

The role is responsible for providing business analyst support to Joint Managing Director. This role relies on extensive experience in financial analyst and judgment to plan and accomplish goals and performs a variety of tasks.

Role Description

• Analyze & prepare management summaries on competition / peers financial results & business strategies.
• Benchmark competition - business performances
• Analyze domestic & global trends in auto, financial services & housing business
• Analyse engaging domestic & global economic trends
• Assess changes in regulatory landscape, political & economic factors which will affect our business directly (or) indirectly
• Actively support new business activity where required
• Regular assessment & updates of key industry developments
• Assist in the preparation of business plans, reports, budgets and forecasts
• Assist management in defining and implementing corporate strategies.
• Advice management in developing business planning and forecasting techniques

Requirement

• The ideal candidate should possess a Bachelor's degree in Engineering (BE) and an MBA from a well-recognized institution
• 10 to 15 years of total relevant experience including a successful track record of developing and implementing financial modeling and analysis, competitive analysis with strong understanding of macro & micro economic fundamentals
• Financially astute business leader with sound decision making, strategic acumen, process improvement and analytical problem-solving capabilities
• Strong executive presence and previous experience relating to key customers and articulating company direction, plans and approach, both in one-on-one environments and presenting to larger groups
• Ability to think strategically and communicate effectively with all levels of management, with the capability to guide, educate and influence the thinking of senior decision makers
• Demonstrated ability to work with ambiguity and complex strategic analysis projects
• Should have experience & exposure across industry, especially focusing on consumer sector
• Should have interest in technology & tech trends

Responsibilities:

· Manage day-to-day project including coordinating all activities with main contractors and sub-contractors.

· Plan, supervise, execute and follow up on all projects to ensure they are delivered on time, within scope and within project budget.

· To monitor construction / project progress, ensure productivity, legal and safety compliances till completion of projects.

· Liaise and communicate with Quantity Surveyors as well as drafter for project material submissions and ensure they are approved before issuing material requisition.

· Responsible to submit all site progression reports to the Quantity Surveyor as well as handling main contractors / authorities paperwork requirements.

· Allocate manpower effectively for each individual projects on a weekly basis, maximising the productivity of all the workers at site.

· Plan forecast and work process for all projects, to ensure that cost is kept within budget set.

· Assist Quantity Surveyor with tenders and quotations, ensuring that the best supplier was chosen for the respective projects.

· Attends to all main contractor meetings, site meetings, clients, authorities, agencies, the public and other interested parties for smooth executions of work assigned.

Requirements:

· Minimum 3-5 years of relevant working experience as Project Manager.

· Experience in carpentry industry preferred

· Proficient in Ms Office and AutoCAD
· Willing to travel

Responsibility

• Assisting the site manager in running day to day operations.

• Participate in new projects planning/go-live

• Ensuring operations not failing KPIs set out by clients

• Communication between internal and external stakeholders

• Attending internal and external business meetings

• To ensure smooth and efficient flow of all inbound and outbound shipment.

• To ensure cleanliness/housekeeping / tidiness of warehouse, warehouse equipment is kept in good order/conditions

• Any ad-hoc task assigned

• Always adhering to warehouse safety to avoid any personal injury / property damage

Requirement:

• Possess a Diploma with 5 years' experience in managing warehouse.

• Excellent People management

• Strong Willed with good command of English to converse with local/overseas client

• Willing to be 'hands on' by assisting operations when required

• Knowledge of WMS is a must

• Forklift license is an added advantage

• Excellent knowledge on Micosoft office applications especially Excel and Powerpoi

We're seeking a motivated and experienced Wholesale Sales Representative to help drive sales growth for our bakery/cake business. The successful candidate will be responsible for developing and maintaining relationships with wholesale customers, identifying new business opportunities, and increasing sales revenue.

Key Responsibilities:

1. Customer Relationship Management:

- Develop and maintain strong relationships with existing and potential wholesale customers, including cafes, restaurants, and specialty food stores.

- Understand customer needs and provide tailored solutions to meet their requirements.

2. Sales Growth:

- Identify new business opportunities and pursue leads to drive sales growth.

- Develop and implement sales strategies to increase revenue and expand customer base.

3. Product Knowledge:

- Develop in-depth knowledge of our bakery/cake products, including ingredients, pricing, and production capabilities.

- Provide product information and samples to customers as needed.

4. Order Management:

- Manage and coordinate wholesale orders, ensuring timely delivery and satisfaction of customer requirements.

- Resolve any issues or complaints related to orders or deliveries.

5. Reporting and Communication:

- Provide regular sales reports and updates to the Sales Manager or Owner.

- Communicate effectively with internal stakeholders, including production and logistics teams.

Requirements:

1. Experience: Proven experience in wholesale sales, preferably in the food or bakery industry.

2. Skills:

- Excellent communication and negotiation skills.

- Strong relationship-building and customer service skills.

- Ability to work independently and as part of a team.

- Basic knowledge of bakery/cake products and ingredients is an advantage.

3. Qualifications:

- No specific qualifications required, but a degree in business, marketing, or a related field is an advantage.

The Incident Manager will be responsible for managing and coordinating all migration-related incidents during and after application cutover activities. The role ensures timely resolution, stakeholder communication, and operational stability throughout the migration lifecycle. Backup Change Manager.

Key Responsibilities

• Track, manage, and coordinate migration-related incidents during cutover and post-migration phases.
• Act as the central point of coordination for ongoing issues, escalations, and resolution tracking.
• Facilitate incident triage calls with technical teams, vendors, and client stakeholders.
• Monitor incident progress and ensure timely updates are communicated until closure.
• Maintain incident logs, action trackers, and status reporting dashboards.
• Escalate critical issues appropriately to ensure service restoration within agreed timelines.
• Coordinate root cause analysis and post-incident review activities.
• Provide regular operational updates to project leadership and stakeholders.
• Support stabilization activities during hypercare periods following migration.
• Provide backup support for Change Management activities during heavy pre-migration periods.

Required Skills & Experience

• Strong understanding of ITIL Incident Management processes.
• Experience managing incidents in enterprise IT or migration environments.
• Excellent coordination, communication, and stakeholder management skills.
• Ability to manage high-severity incidents under pressure.
• Familiarity with ITSM tools such as ServiceNow or equivalent.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• ITIL Foundation certification or equivalent.
• Experience supporting migration cutovers or large-scale infrastructure/application transitions.

Knowledge of operationalsupport and service restoration processes

Job Purpose

Steer complex EPC/EPCM projects through all phases—front‑end engineering (FEED), detailed design, procurement, construction and commissioning—while safeguarding schedule, budget and quality.

Key Accountabilities

1. Project Planning & Mobilization

• Lead development of FEED deliverables: Basis of Design, PEP (Project Execution Plan), PSSR (Pre‑Start Safety Review).
• Establish WBS, RACI matrix and master schedule (integrated across design, procurement, site).
• Onboard consultants, vendors and key subcontractors; ensure contract terms align with scope and risk allocation.

2. Execution & Performance Monitoring

• Coordinate internal and external interfaces: technical disciplines, construction, logistics, client teams.
• Chair weekly progress meetings, oversee action‑item closure, track Earned Value and schedule variance.
• Manage budget forecasting: monthly cost‑to‑complete, estimate at completion (EAC) and change‑order management.

3. Quality, HSE & Compliance

• Verify that QA/QC plans, inspection and test plans (ITPs) and non‑conformance reports (NCRs) are implemented.
• Monitor HSE KPIs to ensure site compliance with Permit‑to‑Work and WSH regulations.

4. Stakeholder & Client Management

• Serve as primary client interface: attend design reviews, variation meetings and management of change (MOC) workshops.
• Maintain high client satisfaction (≥ 8/10), manage expectations and resolve escalations

Qualifications & Experience

• B.Eng or BSc in Engineering/Construction Management; PMP or equivalent certification preferred.
• 10+ years in EPC/EPCM project delivery with at least 3 years as lead PM on multi‑discipline projects.
• Hands‑on experience in FEED, HAZOP (Hazard and Operability study) facilitation and commissioning.

Core Competencies

• Robust planning & scheduling skills (MS Project).
• Analytical mindset with strong commercial and contractual awareness.
• Highly effective communicator, adept at building cross‑functional alignment.
• Negotiate scope changes and manage high-stakes client communication.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As a Senior Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 5 to 10 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Guest Relations Manager will be responsible for effectively and efficiently manage guestand customer inquiries and ensure all guests are recognized and welcomed anddeliver the highest possible standards of service and being pro-active inmaintaining and/or improving turnover.

Day to day Responsibilities:

• Responsible for the entireGuest Relations department procedures and processes.
• Ensure that Guest Relationdepartment are working aligned with established procedures and processes tosustain consistency.
• To ensure all telephonecalls are handled politely, timely and efficiently. Ascertaining and accuratelymeeting the caller’s needs.
• Ensure consistentcommunication from the department to the Manager on duty. In that all customerrequests and feedback are responded to promptly and efficiently.
• Ensure constant deliveryof excellent customer service
• Increase repeat businessthrough relationship building and interaction.
• Actively seekopportunities to increase revenue.
• Understand the competitivemarketplace through analysis of trends and data and build strategic approach tomanage trends.
• To communicate and trackreservations and special requests made by the guests, coordinating with therelevant departments head to ensure seamless execution
• Responsible on daily tasksof Hostess/Host and Reservation.
• Responsible for the dailytable reservations & allocations.
• Review booked reservationsand arrival reports daily.
• Ensure smoothcommunication in regard to bookings and occupancy.
• Performs other dutiespertinent to this job as assigned.

Technical Skills

• Strong computer literacy,particularly in Microsoft Office and Windows applications.
• Experience with restaurantPOS systems, reservation platforms, and operational managementsystems.

Knowledge, Skills, andExperience

• Minimum 3 - 4 years ofsimilar experience within a high-end, high-volume restaurant bar or luxuryhospitality environment.
• Prior experience in SevenRooms system will be an added advantage
• Fluent in English andexcellent communication and management skills
• Excellent planning and budgetary skills
• Good business awarenessincluding external markets and competitor positions
• Prior experience in nightlife or high-volume restaurants
• Able to work in fast-paced environments and require to commit to shifts that extend up to midnight and weekends.

Job Description

• Key member of IT Operations team that manages the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Manage or to be involved infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

Key Responsibilities

• Support the development and implementation of corporate communications strategies aligned with the firm’s objectives;

• Provide sound communications counsel and collaborate with internal stakeholders to ensure alignment and consistency in corporate messaging across all channels;

• Oversee awards programme, including managing timelines and submissions;

• Draft, edit and proofread a range of corporate materials including publications, award submissions, media releases, web articles and EDMs;

• Manage and update the firm’s website, social media platforms and intranet with accurate and engaging content;

• Contribute to the development and production of brand content, such as corporate videos and marketing collateral;

• Assist with media relations, including facilitating media requests and supporting media coverage opportunities;

• Manage and coordinate key corporate events;

• Guide junior team members, ensuring smooth execution of day-to-day activities.

Requirements

• 5 to 8 years of relevant professional experience, with some supervisory responsibilities;

• Degree in Communications, Marketing, Journalism or Business;

• Excellent interpersonal and communication skills, with experience in stakeholder engagement at all levels;

• Strong project management skills, with ability to manage multiple deadlines in a fast-paced environment;

• Excellent writing, presentation, and visual communication skills;

• Experience in managing digital platforms, public relations, and media relations;

• Design and architecture industry experience is a plus.

What You Will Do:

Lead the development of the Best-in-Class (BiC) strategic roadmap for core segments

Develop the BiC strategic framework for the Institutional key segments (start with Lodging)

Support the EES BiC global activation strategy

Support T20 / E15 / L10 BiC activation strategy globally in support of regional and market leadership

Actively coordinate regional customer segment activities (customer at the center)

Market Understanding & Strategy

Actively works with teams to have broad understanding of market -- competitive as well as customer insights -- and transferring that knowledge into actionable strategies.

Effectively bring together fact-based market, customers, and internal business insights to clearly identify and prioritize the regional strategies (short- and long-term) to maximize market penetration and profitability.

Portfolio & Innovation

Partner closely with R&D to develop innovation and products based on a thorough understanding of customer needs as part of Phase Gate process. 

Lead innovation launches in the region in collaboration with individual Market Marketers

Digital

Adapt and localize digital initiatives that are defined by Global Institutional

Lead and continue building the Center of Excellence for Regional & Global Business

Coordinate core innovation programs

Support market owned implementation and activation

Provide guidance on portfolio management

Coordinate the global Institutional sustainability strategy in partnership with the Enterprise Sustainability team

Sales Execution & Total Value delivery

Strong partnership with selling organization and connects marketing strategies to sales goals.

Partner with Global & AP Marketing and the region sales team to develop and implement a comprehensive communication and promotion plan which communicates our value proposition to the sales teams and customers in a compelling way in the market.  These may include marketing collateral, training, conferences, promotions, newsletters, marketing & sales initiatives, digital marketing, etc.

Requirements:

• Bachelor degree with at least 10 years of broad marketing experience

  Successful track record of developing multi-channel marketing strategies that support long-term, enterprise-wide goals and objectives.

  Strategic and visionary leader with ability to collaborate and influence all levels of global stakeholders, including Executive Leadership.

  Experience with transformative business and innovation initiatives

• Strong communication and interpersonal skills, experienced with Executive presentations

• Talent Leader; passion for talent development with experience building diverse high performing teams
• Strong agility and resiliency with ability to effectively work under pressure and meeting deadlines with changing priorities

• Strong Ecolab business acumen; understanding of customer insights, industry trends and competitive landscape

• Global knowledge and work experience across various Regions