Job Title: Assistant Manager / Senior Executive, Customer Value Management

Location: Singapore

This role is responsible for driving customer lifetime value, retention, and revenue growth through data-driven lifecycle marketing. The incumbent will develop and optimize data-driven retention, upsell, and cross-sell strategies across multiple channels, leveraging customer insights, segmentation, and marketing automation to enhance engagement and reduce churn.

Key Responsibilities

Customer Strategy & Campaign Planning

• Develop and execute customer lifecycle strategies to drive retention, engagement, and customer value

• Leverage customer data and analytics to identify insights, behavioral triggers, and growth opportunities

• Utilize SQL and analytics tools to support segmentation, targeting, and performance analysis

• Develop and optimize Next Best Offer (NBO) / decisioning frameworks in collaboration with Data Science/Analytics teams

• Plan and deliver targeted retention, upsell, and cross-sell campaigns to achieve churn reduction and revenue growth

• Design and implement personalized offers and propositions to drive product adoption and customer loyalty

• Build business cases and collaborate with cross-functional teams (e.g., Product, Marketing, Digital, Sales) to deliver initiatives

Campaign Execution & Optimization

• Manage end-to-end campaign execution across multiple channels (e.g., email, SMS, app push, digital platforms)

• Drive automation of marketing journeys to enable scalable, trigger-based, and real-time engagement

• Implement test-and-learn approaches (e.g., A/B testing) to continuously improve campaign effectiveness

• Monitor and optimize key performance metrics including conversion, engagement, retention, and ROI

• Ensure strong campaign governance, including contact strategy, customer experience, and compliance

Qualifications

• Degree in Marketing, Business, Statistics or similar field

• Minimum 3-5 years of work experience in campaign management, preferably in telecommunications, tech, FMCG or a related industry

• Good working knowledge of SQL as well as Tableau

• Ability to work independently as well as in a team in a fast-paced environment

• Strong analytical, problem-solving and communication skills

• Excellent interpersonal skills
  
  UEN: 202329526G

  EA Licence: 23S2061

About Us 

At NESST Singapore Limited, we are committed to building a sustainable and efficient  ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

To serve as the operational and analytical backbone of NESST's commercial function. The role combines three disciplines — sales pipeline support, marketing communications execution, and business analysis — into a single integrated mandate.

Key Responsibilities

The role spans three integrated domains with the following weightings:

A. Sales Support & Pipeline Management

•        Maintain the commercial pipeline tracker covering dormitory bed pre-leasing, customer account retention, and new customer acquisition

•        Prepare account dossiers and briefing materials ahead of senior client meetings

•        Coordinate proposal development for major accounts and sponsorship contracts

•        Track contract milestones, renewal dates, and account health indicators

•        Maintain CRM data hygiene and produce pipeline reporting for management review

B. Marketing Communications

•        Develop and produce marketing collateral for employer and sponsor engagement (brochures, case studies, pitch decks, digital assets)

•        Manage NESST's commercial external communications across digital and print channels

•        Coordinate sponsor activation materials for events including Migrant Day and Hub programmes

•        Ensure brand consistency across commercial materials, working with Corporate Comms & Programming team

•        Support content development for major touchpoints across the commercial calendar

C. Business Analysis

•        Conduct ongoing market intelligence on competitor dormitory operators, pricing movements, and sector developments

•        Analyse employer market segments and partnership opportunities to inform commercial strategy

•        Prepare commercial performance reports covering revenue analytics, conversion metrics, and account profitability

•        Support pricing strategy through competitor benchmarking and demand analysis

•        Develop business cases for new commercial initiatives —sponsorship tiers, partnership models, pricing changes

Qualifications & Experience

•        GCE 'O' Level/ Diploma/ Degree in Business, Marketing, Economics, Finance, or related discipline

•        Minimum 2 years' experience in B2B commercial support, marketing, or business analysis with B2B sales track records

•        Strong analytical capability with proficiency in Excel, PowerPoint, and CRM systems

•        Excellent written and verbal communication in English

•        People management experience preferred for future teams calling

•        Demonstrated track record in commercial pipeline management and marketing campaign delivery

•        Experience producing executive-level reporting and supporting senior commercial decisions

•        People management experience preferred for future team scaling

Key Skills & Attributes

•        Analytical thinking — able to translate data into commercial recommendations

•        Strong writing — able to produce polished marketing collateral and executive briefings

•        Project coordination — managing multiple work streams across commercial, marketing, and analytical priorities

•        Stakeholder management — working across BD, Sponsorship, Corporate Comms, and Operations functions

•        Commercial acumen — understanding of B2B sales cycles, pipeline management, and revenue dynamics

•        Familiarity with the migrant worker housing sector, hospitality, or social purpose business is preferred but not essential

About the Company

Primech A & P is a leading Integrated Facility Services company in Singapore, delivering cleaning, maintenance, and property services across commercial, residential, institutional, and government sectors. With over a decade of operational experience, we serve a diverse portfolio of clients including commercial buildings, airports, educational institutions, hawker centres, and residential developments.

Find out more about our company at: https://primech.com.sg/

Role Overview

We are looking for a driven and relationship-oriented Account Manager to join our Business Development team. This is a full-cycle role — from prospecting and pitching to closing, contract onboarding, and long-term account retention. You will be the primary point of contact for your portfolio of clients, responsible for ensuring smooth service transitions to our operations team and maintaining strong client relationships throughout the contract lifecycle.

Key Responsibilities

1. Business Development & Pitching

• Identify and prospect new business opportunities within the condominium and residential property sector

• Conduct site visits, needs assessments, and prepare customised proposals and quotations

• Deliver compelling pitches to MCSTs, property managers, building committees, and corporate decision-makers

• Manage the full tender and quotation process through to award

2. Contract Closing & Negotiation

• Negotiate contract terms, pricing, and service scopes to achieve mutually beneficial agreements

• Coordinate with internal teams (operations, HR, finance) to ensure service commitments are deliverable

• Prepare and execute contract documentation in accordance with company standards

3. Contract Onboarding & Mobilisation

• Serve as the client's main contact during the mobilisation phase of new contracts

• Coordinate closely with the Operations team to ensure seamless service start-up

• Conduct client briefings, align expectations, and address any early-stage concerns before handover

4. Account Management & Customer Service

• Manage an active portfolio of clients post-mobilisation, maintaining regular touchpoints and service reviews

• Act as first point of escalation for client feedback, complaints, or service issues — resolving concerns promptly before escalating to operations

• Build strong, long-term relationships that drive contract renewals, upselling opportunities, and referrals

5. After-Sales & Retention

• Conduct periodic service review meetings and satisfaction checks

• Monitor contract renewal timelines and proactively initiate retention conversations

• Identify opportunities to expand scope of services within existing accounts

Requirements

• Minimum Diploma or Degree in Business, Marketing, Hospitality, Property Management, or a related field

• At least 3 years of B2B sales or account management experience, preferably in facilities management, cleaning services, property management, or building services

• Familiarity with the condominium, MCST, or residential property sector is a strong advantage

• Proven ability to manage the full sales cycle from lead generation to contract close

• Strong written and verbal communication skills — able to present professionally to building committees and senior stakeholders

• Customer-first mindset with strong problem-solving and conflict resolution skills

• Comfortable working independently with minimal supervision

• Experience with tender submissions (GeBIZ or private tenders) will be advantageous

• Proficiency in CRM tools or account tracking systems

BLKJ Havas is a creative company that engineers marketing moments for brands in culture, entertainment and media. Powered by the global network of Vivendi including Lagardère, CANAL+, Prisma Media, Gameloft, and Dailymotion, we pride ourselves as the unadvertising agency. Because people hate advertising and we love people.

The Senior Account Director is a key strategic leader within the agency, responsible for driving client success, agency growth, and team development. This role builds upon the Account Director position, with expanded responsibilities in strategic leadership, business development, and cross-functional collaboration. You will serve as a trusted advisor to senior clients, lead high-impact campaigns, and ensure the delivery of award-winning work that meets both creative and commercial objectives.

Job Responsibilities:

Strategic Leadership

• Lead strategic communications planning across multiple accounts, ensuring alignment with client business goals and market opportunities.
• Drive innovation and thought leadership in creative strategy, integrating emerging trends, technologies, and data-driven insights.
• Oversee the development of integrated marketing solutions across ATL, BTL, digital, and experiential channels.

Client Partnership & Growth

• Cultivate senior-level client relationships, acting as a strategic advisor and business partner.
• Identify growth opportunities within existing accounts and lead new business pitches and proposals.
• Ensure client satisfaction and retention through proactive engagement and consistent delivery of value.

Team Leadership & Development

• Mentor and manage Account Directors and Managers, fostering a high-performance culture.
• Oversee team resourcing, career development, and succession planning.
• Champion collaboration across departments and with external partners to ensure seamless execution.

Operational Excellence

• Ensure all work meets the highest standards of quality, creativity, and strategic relevance.
• Lead financial management of accounts, including forecasting, budgeting, and profitability tracking.
• Drive process improvements and operational efficiencies across account teams.

Creative & Campaign Oversight

• Provide strategic direction and oversight on all creative outputs and campaign executions.
• Lead planning workshops, brainstorms, and client presentations.
• Ensure post-campaign analysis and reporting are insightful and actionable.

Requirements:

• Tertiary qualification in Marketing, Communications, or related field.
• 8–10+ years of experience in creative communications, with proven success in leading regional or multi-market accounts.
• Strong strategic planning capabilities and deep understanding of integrated marketing.
• Exceptional leadership, communication, and presentation skills.
• Experience managing large teams and complex client portfolios.
• Passion for creativity, innovation, and delivering business results.
• Familiarity with emerging marketing technologies and data-driven approaches.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Kindly note that only shortlisted applicants will be notified.

HR Operations

Recruitment & Onboarding

•  Recruitment Support — Coordinate job postings, sourcing, interview scheduling, basic screening, and liaison with hiring managers and recruitment agencies to support timely hiring.

•  Onboarding & Offboarding — Manage end-to-end onboarding and off boarding, including contracts, orientation,document collection, system and asset coordination, exit clearance, final documentation, and employee record updates.

Employee Support & HR Governance

·        Employee Queries & HR Support — Serveas the first point of contact for staff on HR policies, payroll, leave,benefits, and general employment matters, providing timely and professional support.

·        Probation & Performance Administration — Coordinate probation confirmations, performance review timelines, appraisal documentation,and follow-up with supervisors on required submissions.

·        Policies & SOPs — Support the drafting, updating, and communication of HR policies, procedures, templates,and standard operating practices.

Training & Course Administration

Manage company-initiated and worker-requested training, course registration, certification tracking, and related documentation.

•      Receive course requests; identify suitable training centres; liaise with managers and supervisors on scheduling.

•      Prepare training agreements;

•      Purchase attendance notification (AN) for BCA Coretrade courses. Manage Coretrade/CET renewal requests initiated by workers, including personal login coordination

•      Book courses and confirm with training centres; arrange worker attendance.

•      Obtain course certificates/cards upon completion; update worker skills report; file copies in HR Training Record.

Office Administration & Procurement

•    OfficeOperations  —  Oversee day-to-day office operations: office facilities, supplies, utilities, courier, vendor coordination.

•    General Procurement  —  Source quotes and place orders for office supplies, pantry, stationery, and adhoc admin items; track spend against budget.

•     Compliance Admin  —  Coordinate insurance renewals, license renewals, and regulatory submissions (excluding accounting-led submissions).

•  ISO Surveillance & Audit Coordination — Coordinate annual ISO surveillance activities and audits, including scheduling, document preparation, follow-up on audit findings, and maintaining records to support ongoing compliance.

Employee Engagement

• TeamEngagement  —  Plan and execute team bonding activities and welfare initiatives; manage logistics, budget, and vendor coordination.

 Requirements

•     Minimum 3-4 years’ experience in a similar HR & administrative role, preferably in an SME setting.

•     Working knowledge of Singapore Employment Act, CPF Act, and MOM regulations including Work Permit / S Pass administration.

•     Hands-on experience with payroll software.

•     Proficientin Microsoft Excel and general office software.

•     Strong process discipline, attention to detail, and ability to work independently withminimal supervision.

•     Goodwritten and verbal communication in English.

•     Diploma or Degree in Human Resource Management, Business Administration, or relatedfield.

About the Company

We are a growing international technology company establishing and expanding our Singapore operations. We are looking for a hands-on HR & Admin Executive to support the day-to-day HR and office administration functions of our Singapore office while working closely with our regional and headquarters teams.

Key Responsibilities

Human Resources

• Support full employee lifecycle activities, including onboarding and offboarding
• Coordinate recruitment activities, including job postings, interview scheduling and candidate communication
• Assist with Employment Pass applications, renewals and other MOM-related matters
• Maintain employee records, HR documentation and personnel files
• Support payroll preparation, leave administration and HR reporting
• Assist in organizing employee engagement activities, team bonding events and company functions
• Ensure HR processes comply with Singapore employment regulations and company policies

Administration & Office Operations

• Manage daily office administration and ensure smooth office operations
• Coordinate office supplies, equipment procurement and vendor management
• Liaise with building management, contractors and service providers
• Support office setup, maintenance and workspace planning
• Assist in organizing office events, staff welfare initiatives and internal communications
• Provide administrative support to management and business teams as required

Requirements

• Diploma or Degree in Human Resources, Business Administration or related disciplines
• 2-5 years of HR and/or office administration experience
• Familiar with Singapore employment practices, MOM regulations and Work Pass administration
• Experience supporting onboarding, payroll coordination and office administration
• Strong organizational and communication skills
• Proficient in English and Mandarin to support communication with headquarters and regional stakeholders
• Positive attitude, strong sense of ownership and willing to be hands-on
• Able to work independently in a fast-paced environment

Preferred Qualifications

• Experience in technology, internet, gaming, startup or fast-growing companies
• Experience supporting office setup, office relocation or workplace projects
• Experience organizing employee engagement activities and company events

Benefits

• Regional exposure
• Fast-growing business environment
• Career development opportunities
• Collaborative and dynamic workplace

Job Description

• Responsible for preparing full sets of accounts

• Prepare monthly management reports and Consolidation of accounts

• Handle corporate tax and GST filing

Accounts Payable

• Process payment invoices.

• Inventory: Invoice matching, Invoice receipt and Invoice posting in Xero System

• inventory reconciliation and adjustments

Accounts Receivable, Banks and Statutory

• Perform daily sales reconciliation & posting

• Consignment: Invoice processing & stock reconciliation

• GIRO processing

Administration

• Develop strategies in administrative manager functions to effectively run an organization.

• Supervise and manage the administrative operations of a department.

• Develop and implement administrative functions to monitor business/research operations

Job Requirements:

• Degree and Diploma in Accountancy

• More than 3 years’ experience in Accounting , experience in Flooring / Construction industries

• Audit experience is preferred

• Knowledge of office management responsibilities, systems, and procedures

• Attention to detail and problem-solving skills

How to apply :

Salary range : sgd3,000 - 4,500

Send email to accounts@floormelody.com.sg ; what's app +65 8139 0202

Company Overview

Axis-Tec was founded in 2004 by engineers specializing in industrial automation and manufacturing assembly. Deliver precision engineering solutions and machine complex components for clients in electronics, semiconductor.

Job Summary

To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing activities by preparing quotations, following up with customers, and coordinating with internal teams to drive customer satisfaction and business growth.

Responsibilities

• Prepare accurate quotations, sales documents, and proposal materials aligned with customer requirements to support sales processes
• Follow up proactively with customers on sales enquiries, quotations, purchase orders, and delivery status to ensure timely communication and order fulfillment
• Support service sales by preparing service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up
• Coordinate effectively with engineering, service, and operations teams to gather technical and commercial information for customer proposals and internal reporting
• Maintain and update customer records, quotation tracking, and sales follow-up reports to ensure data accuracy and support sales forecasting
• Assist in basic marketing activities by preparing product information, updating presentation materials, and supporting exhibition or customer visit preparations
• Respond professionally and promptly to customer enquiries to enhance customer experience and build trust
• Continuously learn and develop knowledge of the company’s technical products, including automation systems, semiconductor equipment, and test solutions

Required competencies and certifications

• Diploma or Bachelor's Degree or equivalent qualification in Engineering, Business, Marketing, or related field (as stated under Requirements)

Preferred competencies and qualifications

• Basic technical understanding of automation, electronics, mechanical, electrical, or semiconductor-related products

✨ Operations Executive (Contract up to 2 Years)

About Us

We are a fast-growing catering company looking for a responsible, system-driven individual to handle both Catering Software System & Operations.

Key Responsibilities

1. Catering System (Full Ownership)

·        Manage daily catering system operations

·        Liaise with the Vendor & Follow up on next Module.

·        Ensure all orders, quotations, and records are accurate

·        Monitor workflow and flag issues early proper tracking and documentation (B&W)

2. Sales Execution

·        Handle customer enquiries (WhatsApp / Email /Calls)

·        Prepare and send quotations

·        Follow up and close sales

·        Ensure all enquiries are properly tracked

·        Maintain fast response time

Requirements

·        Experience in Sales / Admin / Operations

·        Strong sense of responsibility and ownership

·        Fast, organised, and detail-oriented

·        Able to work in a structured SOP & KPI environment

·        Good communication skills

·        Bachelor’s Degree or higher holders preferred

Benefits

·        Performance-based growth Bonus

·        Exposure to full sales & operations system

·        Opportunity to take on leadership role

How to Apply:

1.      Email to novie@eatzgroup.com

2.      Whatsapp your CV to 98579292

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities:

• Communicate with guests and/or customers to understand their preferences and needs and gather feedback
• Investigate and handle concerns and feedback received from guests and/or customers
• Communicate to relevant personnel and/or team members regarding guests and/or customers with specific needs
• Take action to address guests’ and/or customers’ concerns and feedback
• Handle Reservation Amendment Requests
• Handle Reservation Amendment / Cancellation Requests
• Handle Guest Complaint/ Guest Special Requests
• Handle Pre-Authorisation Of Guest’s Credit Card
• Handle Waiver Request

Requirements:

• Working knowledge in PMS will be an advantage
• Detailed oriented individual
• Able to work independently
• Strong interpersonal and communication skills

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About The Role
As a Business Support Executive at Knight Frank, you’ll be an essential part of our business development engine—supporting proposal preparation, driving tender submissions, and ensuring all our client-facing materials are sharp, professional, and on point. You’ll work closely with internal stakeholders to coordinate key deliverables and help drive our growth strategy through efficient planning and execution.

What You Will Be Doing

• Support the preparation of business development proposals, including fee submissions, tender documents, and presentation decks.
• Collaborate with teams to prepare polished reports and materials for board meetings and client pitches.
• Record and distribute meeting minutes, ensuring timely follow-up on action items.
• Coordinate and manage MA (Managing Agent) agreements and ensure documentation is complete and well-organized.
• Review and validate incoming documents from various departments for accuracy and compliance before final submission.
• Assist in preparing materials for tender interviews and support the team with follow-through on deliverables.
• Manage Section 47 requests and other business-related correspondences in line with statutory and internal guidelines.
• Provide support in maintaining internal records, trackers, and databases to streamline reporting and business planning.

We’re Looking For Someone Who’s:

• Experienced in supporting business development, marketing, or client servicing functions, ideally in real estate or professional services.
• Highly proficient in Microsoft Office, especially PowerPoint, Excel, and Word, with a keen eye for presentation quality.
• Meticulous and detail-oriented, with strong organizational and coordination skills.
• A confident communicator, both written and verbal, who can liaise effectively across teams and with external stakeholders.
• Proactive, resourceful, and capable of juggling multiple tasks and timelines without missing a beat.
• Diploma-qualified (or higher) in Business Administration, Real Estate, or a related field.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Procurement Executive (Korea Market)

Working Days: Monday - Friday

Location: Central Area

Salary: $3000 - $3700

Join a growing F&B group and support procurement activities for the Korea market, working closely with overseas suppliers and internal stakeholders to ensure smooth sourcing and supply chain operations.

Job Responsibilities:

• Manage procurement activities for food ingredients, packaging materials, and operational supplies
• Source and coordinate with suppliers from the Korea market
• Monitor inventory levels and ensure timely replenishment across outlets
• Track purchase orders and ensure timely delivery of goods
• Work closely with outlets to support stock planning and demand forecasting
• Liaise with overseas suppliers regarding pricing, product specifications, shipment schedules, and supply matters
• Monitor supplier performance, quality, delivery timelines, and cost efficiency
• Maintain accurate procurement and inventory records
• Collaborate with Logistics and Operations teams to ensure smooth supply chain activities
• Support supplier sourcing, cost optimisation, and procurement improvement initiatives

Job Requirements:

• Degree in Business, Supply Chain Management, Logistics, Procurement, International Business, or related discipline
• Minimum 1-3 years of procurement or purchasing experience
• Experience in F&B, restaurant, FMCG, retail, or hospitality industry preferred
• Experience handling overseas suppliers and procurement activities within the Korea market

Supreme.edmundho@gmail.com

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• STP Administration: Manage the end-to-end student pass application process via the ICA e-system.

• Application Processing: Review all applicant documentation for course eligibility and ensure the issuance of the Letter of Offer and Student Contract.

• Progression Management: Actively monitor student academic progression and facilitate the timely issuance of progression documents once a student completes their previous course of study.

• Onboarding Logistics: Coordinate essential arrival services, including airport pick-ups, medical check-up appointments, and the physical collection of the Student Pass.

• Data Integrity: Maintain and update comprehensive student records to ensure they are complete and compliant with institutional policies.

• Committee Participation: Serve on departmental or staff committees to address general administrative and operational concerns.

• Payment & Receipting: Manage the collection of student fees/payments and ensure the accurate and timely issuance of official receipts.

·  Workflow Optimization: Develop a structured prioritization matrix tomanage the turnaround time for both STP eForms and Student Contracts,especially during peak intake periods.

·  Cross-Functional Coordination: Implement a systematic follow-up systemwith the sales team to ensure all required documents are received promptly,reducing application bottlenecks.

·  Complex Case Resolution: Analyze trends in rejected applications andprovide strategic solutions or appeals to the ICA to improve the overallstudent pass approval rate.

·  Compliance Leadership: Lead the department's readiness for EduTrust andERF regulatory requirements by applying advanced knowledge gained from internalrefresher trainings.

·      EduTrust Training (refreshment training)

·      ERF Training (refreshment training)

Join Our Team – HR & Admin Executive

We are looking for a proactive and organized HR & Admin Executive to support the daily HR and administrative operations of our company. If you enjoy managing people-related matters, coordinating office operations independently, and contributing to a positive workplace environment, we would love to hear from you.

Key Responsibilities

Human Resources Functions

• Oversee end-to-end HR operations, including recruitment, onboarding, and employee lifecycle management

• Administer Compensation & Benefits, payroll processing, and ensure accuracy and timely submission

• Handle statutory submissions such as IR21 and IR8A in compliance with local regulations

• Manage employee performance processes, including probation tracking, confirmation, appraisal, and promotion

• Support training and development initiatives and coordinate employee engagement programs

• Maintain positive employee relations, address HR-related queries, and handle disciplinary matters including preparation of warning letters

• Process applications and renewals for work passes, permits, and other employment-related documentation

Administrative Functions

• Perform general office administration, including document control, filing, and record management

• Coordinate travel arrangements, including air tickets, accommodation, and transportation

• Organize and manage company events and team-building activities

• Handle petty cash administration and related claims

• Manage renewal of company licenses and support compliance activities such as ISO audits

• Provide day-to-day administrative support to ensure efficient office operations

General Duties

• Support management with ad-hoc HR and administrative tasks as required

• Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

• Minimum Diploma or Degree in Human Resources, Business Administration, or related field

• Minimum 3 years of relevant HR & Administration experience

• Cheerful, responsible, meticulous, proactive, and able to take initiative in work

• Fast learner with the ability to work systematically and complete tasks efficiently

• Fluent in English and Chinese; proficiency in Malay will be an advantage

• Knowledge of Sage Payroll System and Whyze HR System will be an advantage

• Able to commence work immediately or within short notice preferred

Working Hours

• Monday to Friday: 8:00 AM – 5:00 PM

• Alternate Saturday: 8:00 AM – 12:00 PM

• Free transportation provided from Jurong East MRT

Interested applicants are welcome to apply now. We regret that only shortlisted candidates will be notified.

Key Responsibilities

Manage IT infrastructure such as network infrastructure, PC,applications, PABX, and telecommunication services.

Review IT systems and structure and provide IT recommendations,direction and strategy to enhance the Company’s IT systems efficiency to meetbusiness needs.

Develop/review IT policies and procedures.

Monitoring & managing software license to ensure regulationcompliance.

Participating in the design, development and implementation of MobileApp with appointed vendors.

Responsible for preparation, monitoring and tracking of IT Budget andDeliverables.

Manage and Lead IT vendors contract negotiation and perform procurementin accordance with the company’s policy.

Track and Lead vendors deliverables, service level and ensure optimalservice is achieved.

Requirements:

• Degree/Diploma in Computer Science or Engineering, Information Technology or equivalent
• At least 1 year proven experience in IT infrastructure and end-user management
• Strong technical knowledge in PBX, infrastructure technologies, data interface, system integration, virtualisation environment, VPN/firewall, cloud services, application administrative and maintenance functions
• Strong vendor management background
• Knowledge of IT service management standard and information security standard such as ISO 20000 and ISO 27001 is an advantage
• Strong communication skills and able to work effectively with people across different levels and different roles

Job Summary:

The Channel Sales will be responsible for driving and expanding D-Link's presence in the Singapore retail and superstore channels. This role will involve managing relationships with key retail partners, ensuring the successful promotion and sales of D-Link products, and achieving sales targets. The Channel Sales will work closely with cross-functional teams to develop and execute sales strategies that maximize retail distribution, improve brand visibility, and increase revenue within the retail sector. The ideal candidate will have a strong understanding of the local retail market, exceptional communication skills, and the ability to foster long-term relationships with retail partners.

Key Responsibilities:

1. Channel Development & Management:Build and maintain strong relationships with retail partners, including superstores, IT retailers, and e-commerce platforms in Singapore.
   Identify new potential retail partners and develop new business opportunities in the channel.
   Ensure the efficient execution of sales strategies within the retail sector, driving D-Link product sales in stores and online.
   
2. Sales Target Achievement:Set and monitor sales targets for retail accounts in collaboration with the regional sales team.
   Drive channel growth and ensure the achievement of monthly, quarterly, and annual sales targets.
   Analyze sales performance, identify opportunities for growth, and develop strategies to achieve sales goals.
   
3. Product Promotion and Merchandising:Oversee product placement and merchandising in retail outlets to enhance visibility and drive customer engagement.
   Collaborate with retail teams to ensure that D-Link products are adequately represented in-store through promotional activities, displays, and marketing materials.
   Support retail partners with training on D-Link product features, benefits, and customer value propositions.
   
4. Market Intelligence & Competitor Analysis:Monitor and analyze competitor activities, market trends, and consumer behavior to identify opportunities and threats within the retail space.
   Provide feedback to D-Link's product and marketing teams based on insights from the retail channel.
   
5. Marketing & Promotions:Work closely with the marketing department to plan and execute joint marketing campaigns, seasonal promotions, and product launches that drive foot traffic and sales.
   Ensure timely and effective promotional campaigns are implemented across retail partners to boost product sales.
   
6. Relationship Management:Serve as the main point of contact for all retail partner inquiries, ensuring excellent communication and a high level of customer service.
   Conduct regular visits to retail outlets to build relationships, understand customer needs, and provide support.
   
7. Reporting & Performance Tracking:Track, measure, and report on retail sales performance against targets, KPIs, and key metrics.
   Provide regular updates to management on the sales pipeline, key wins, and opportunities for growth within the retail channel.
   Use CRM tools and analytics to manage accounts and monitor performance.
   
8. Channel Support & Customer Satisfaction:Provide ongoing support to retail partners, helping them to resolve issues and ensuring high levels of customer satisfaction.
   Collaborate with internal teams to ensure retail partners are equipped with the right tools, training, and support for success.

Key Qualifications & Skills:

• Experience: Minimum of 3-5 years of experience in channel sales, retail sales, or account management, preferably in the technology or networking industry.
• Knowledge: Strong understanding of the Singapore retail landscape, including experience working with IT superstores, large retail chains, and e-commerce platforms.
• Skills: Excellent interpersonal and communication skills; strong negotiation and relationship-building abilities; analytical skills for market analysis and sales forecasting
• Problem-Solving: Ability to quickly identify problems and implement solutions to meet sales goals and improve retail performance.
• Language: Proficiency in English (additional languages, such as Mandarin, will be an advantage).
• Travel: Willingness to travel within Singapore for store visits, partner meetings, and events.

Key Performance Indicators (KPIs):

• Achievement of sales targets and revenue growth for retail channels.
• Expansion and management of retail partner relationships.
• Successful execution of promotional campaigns and product launches in retail stores.
• Improvement in product visibility and sales performance in key retail outlets.
• Customer satisfaction and feedback from retail partners.