The Team
The Global Learning & Talent team serves over 5,000 people from over 60 offices across both fee
earner and business services teams and provides specialist advice and learning solutions across
a broad remit including: professional core skills training, continuing legal education, talent
development programs, talent planning, coaching, career development initiatives and practice
area or business specific requirements.
The Role
This role serves as a strategic partner to the APAC region in designing and delivering effective
learning solutions while supporting strategic global HR priorities and ensuring operational
excellence.
Reporting into the Head of Learning and Talent Delivery, the role will apply thought leadership,
project management and strong facilitation skills to successfully design and deliver talent
programmes and business change initiatives across learning, leadership and talent. Deep
expertise of managing, designing and delivering across all phases of the learning cycle is
essential, including ROI and learning metrics.
Adopting a trusted advisor approach, the role will collaborate closely with the Regional Head of
HR, local HR Business Partners (HRBPs), Global Learning and Talent team and regional Practice
Group stakeholders to identify and address specific learning and talent development needs
across the firm. The role will focus on equipping stakeholder groups with essential professional
development and behavioural skills, enabling them to deliver exceptional client services.
Key Responsibilities
• Regularly engage with key regional stakeholders to align the regional business priorities
with global learning and talent projects.
• Review existing talent mapping initiatives, analysing data to identify gaps and
opportunities for development and integrating findings into talent development strategies
in collaboration with HR Business Partners in the region
• Design and deliver engaging and relevant learning solutions for diverse audiences,
partnering with external suppliers where required and ensuring alignment with existing
content that is available globally.
• Lead the design and delivery of team development and strategy days to drive higher
performance and build cohesive teams across the region.
• Provide direct support to partners and regional leadership, working in collaboration with
Partner Relations, to facilitate coaching, leadership development and strategic team
effectiveness initiatives that strengthen leadership capability and support high
performing teams across the region.
• Ensure that learning administration support delivered from the global business services
centre is of a high quality and aligned with APAC operational processes and in compliance
with regional and regulatory requirements.
• Provide coaching and support to the Learning and Talent Advisors and Senior Advisors
when working on projects together in the global team, facilitating their professional
growth and performance management, ensuring that their assigned projects are delivered
effectively.
• Oversee the delivery and impact of the Early Careers Curricula in collaboration with the
Early Careers Programme Lead and other key stakeholders ensuring that mandatory
requirements are tracked and reported.
• Provide project management and support to the Global Learning and Talent strategic
priorities, ensuring effective implementation and adoption across the APAC region.
• Review effectiveness of existing global talent programmes and identify any gaps in the key
career milestones of high potential talent in the region, including supporting regional
succession planning and leadership pipeline development.
• Draw insights from metrics to enhance learning and talent initiatives and to make
commercial decisions about future investments, ensuring programmes deliver value for
money and the required impact.
• Oversee the firm’s external coaching offering and internal mentoring capability, including
supporting internal coaching and career development conversations for lawyers in the
region where appropriate.
• Hold budget management responsibility for the regional allocation of learning and
development costs.
• Oversee contracting and negotiations with key external suppliers in the region, in
alignment with global requirements.
• Provide regular progress reports to regional and global leadership as required, including
updates on regional learning initiatives, programme impact and emerging capability
needs across APAC.
• Work in partnership with Business Development colleagues to support the development
of lawyers’ client relationship and business development capabilities, aligning learning
initiatives with the firm’s client growth and key account priorities.
• Support the implementation and embedding of the firm’s performance management
framework and performance coach role by developing capability in areas such as
feedback, coaching conversations, objective setting and development planning across
the region.
• Oversee regional Continuing Professional Development (CPD) requirements where
applicable, working with office managers and relevant stakeholders to ensure
compliance with local regulatory obligations while aligning CPD activity with broader
development priorities.
Essential Skills & Experience
• Experienced learning and development professional (experience in Manager/ Business
Partner level) with experience of working in professional services environments.
• Demonstrated skills in facilitating and designing learning curricula and leadership
programmes using the most up to date methodologies and technologies, tailoring to
specific audiences.
• Proven track record in partnering with external suppliers to source high quality learning
solutions and managing these relationships.
• Demonstrated experience in effectively managing and allocating budgets for learning and
talent development initiatives.
• Prior experience of working with regional and global cross-functional teams in complex
environments undergoing significant transformation and modernisation.
• Excellent interpersonal skills with the ability to partner, advise and influence at all levels
of the business.
• Strategically minded with strong attention to detail.
• A self-starter and able to perform with minimal supervision.
• Comfortable in working at pace in sometimes ambiguous situations with strong project
management skills and a solution focused, pragmatic approach.
• Accreditation with psychometric tools is desirable, e.g. Insights Discovery, Hogan.
