JOB OVERVIEW 

Responsible for supporting end-to-end air freight import and export operations for key accounts. This role ensures shipments are executed efficiently, in compliance with standard operating procedures (SOPs), and aligned with customer requirements. The position requires close coordination with internal departments, overseas offices, and customers to deliver high service standards and operational excellence. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Ensure import and export operations run smoothly and are compliant with SOPs 

• Manage and coordinate the entire shipment process for customers 

• Plan and schedule cargo space, monitor flight uplift status, and pre-alert stakeholders on potential delays 

• Liaise with destination offices regarding shipment delays and discrepancies 

• Coordinate closely with customers and internal departments to ensure accurate shipment execution 

• Proactively prevent service failures and manage recovery actions when issues arise 

• Monitor daily operational activities to ensure compliance with customer requirements 

• Prepare daily, weekly, monthly reports and KPI reports for customers 

• Handle customer inquiries and complaints in a timely and professional manner 

• Expedite responses by coordinating between customer service and operations teams  

• Any other job-related tasks as assigned by the superior. 

• Adherence to the Code of Conduct policy of the DSV Group. 

QUALIFICATIONS 

• Strong coordination and organizational skills 

• Ability to manage multiple shipments and priorities in a fast-paced environment 

• Good problem-solving skills with a proactive mindset 

• Strong communication and interpersonal skills 

• Customer-focused with the ability to build and maintain relationships 

• Detail-oriented with strong follow-up capabilities  

• Proficiency in Microsoft Office applications and operational systems. 

• Experience using logistics systems such as CW1, Tango, MS, AI, etc. 

• Ability to work independently and collaboratively across teams. 

EDUCATION AND/ OR EXPERIENCE 

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field preferred. 

• Minimum 2–5 years of experience in freight forwarding, air freight operations, import/export operations, or logistics customer service. 

• Experience handling key accounts, shipment coordination, and billing activities is preferred. 

• Education can be compensated with relevant working experience. 

• Computer Knowledge. 

WORKING LOCATION 

• Red Lion – Red Lion, 20 Alps Ave, Singapore 498747 

WORKING HOURS 

• Monday to Friday: 0830hrs – 1730hrs  

• Saturday: 0830hrs – 1230hrs (Alternate Saturday)  

JOB OVERVIEW 

Responsible for managing end-to-end import shipment operations and customer account activities to ensure timely cargo movement, regulatory compliance, and service excellence. The role oversees shipment execution, customer requirements, billing activities, stakeholder coordination, issue resolution, reporting, and operational support across multiple internal and external parties while ensuring adherence to customer SOPs and company processes. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Shipment Operations & Coordination 

• Manage end-to-end import shipments for key accounts including Credit, Non-Credit, COD, and DDU customers from origin to Singapore delivery. 

• Extract shipment pre-alerts from email/ODM, upload data into WFS, and execute shipments according to customer SOP requirements. 

• Process shipment activities through Tango system, including updating CUS/TUR and generating delivery instructions. 

• Coordinate with overseas stations, airlines, terminals, transport providers, contractors, and vendors to ensure smooth shipment movement and cargo clearance. 

• Liaise with Export team on re-export shipment arrangements. 

• Support cargo clearance processes at terminals and agent warehouses. 

Customer Service & Exception Handling 

• Respond to customer inquiries and resolve shipment-related issues and complaints in a timely and professional manner. 

• Handle shipment exceptions including cargo discrepancies, short-landed cargo, damages, survey arrangements, and special transportation requirements. 

• Support urgent shipment communications with customers and origin stations outside normal office hours where required. 

Special Cargo & Compliance Management 

• Manage pharmaceutical cold chain shipments, valuable cargo, strong room storage, and escorted cargo requiring enhanced monitoring and status updates. 

• Process customer permits submitted via external forwarders by updating permit information, HS codes, descriptions, and documentation into relevant systems for submission. 

• Ensure compliance with internal and regulatory requirements throughout shipment handling. 

Billing, Customer Setup & Reporting 

• Create new customer accounts through Finance systems. 

• Generate COD invoices including GST and local handling charges for applicable customers. 

• Coordinate with Finance and SGBS teams for COD and customer creation processes. 

• Prepare and maintain customer operational reports (daily/weekly), origin discrepancy reports, and KPI reporting. 

Business Support 

• Handle SME and Connect4air quotations with origin stations and customers. 

• Support insurance application processing on behalf of customers. 

• Coordinate with IT and support teams regarding system-related issues. 

• Provide operational backup coverage during team members’ leave periods while maintaining own account responsibilities. 

• Perform additional duties assigned by management. 

• Any other tasks as and when assigned by management.  

• Any other job-related tasks as assigned by the superior.  

• Adherence to the Code of Conduct policy of the DSV Group.  

SPECIFIC ACCOUNTABILITIES 

• Ensure shipment execution meets customer SOPs and operational KPIs. 

• Maintain shipment visibility and provide timely updates to stakeholders. 

• Ensure billing accuracy and compliance with customer and company requirements. 

• Drive effective communication across internal and external stakeholders. 

• Maintain operational documentation and reporting accuracy. 

• Support business continuity through cross-functional backup support. 

FUNCTION/ BUSINESS ACUMEN 

• Understanding of freight forwarding, import operations, cargo handling, and supply chain processes. 

• Knowledge of air freight shipment workflows and customs-related documentation. 

• Ability to manage multiple customer accounts while maintaining service standards. 

• Strong problem-solving and stakeholder management capabilities. 

• Familiarity with shipment systems, reporting tools, and operational KPIs. 

• Awareness of handling requirements for special cargo categories. 

QUALIFICATIONS 

• Strong customer service and communication skills. 

• Good coordination and stakeholder management capabilities. 

• Ability to work under pressure and manage multiple priorities. 

• Strong attention to detail and problem-solving mindset. 

• Proficiency in Microsoft Office applications and operational systems. 

• Experience using logistics platforms (e.g., WFS, Tango or equivalent systems) preferred. 

• Ability to work independently and collaboratively across teams. 

EDUCATION AND/ OR EXPERIENCE 

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field preferred. 

• Minimum 2–5 years of experience in freight forwarding, air freight operations, import/export operations, or logistics customer service. 

• Experience handling key accounts, shipment coordination, and billing activities is preferred. 

• Experience managing special cargo handling (e.g., pharmaceutical cold chain, valuable cargo) is advantageous. 

• Education can be compensated with relevant working experience. 

WORKING LOCATION 

20 Alps Avenue, Airport Logistics Park of Singapore, Singapore 498747 

WORKING HOURS 

5.25 days week with alternate Saturday off. 

Job Summary

Manage daily site operations and ensure vehicles are ready, safe, and on schedule while coordinating with teams and vendors. Maintain accurate records and support compliance and audits.

Responsibilities

• Oversee daily site operations to keep things running smoothly and safely
• Be the main point of contact for all on-site activities
• Make sure vehicles are ready (cleaning, charging, inspections, updates)
• Track fleet status, staff attendance, and incidents
• Coordinate with vendors, security, and cleaning teams
• Keep records and reports accurate and up to date
• Support audits and ensure compliance

Requirements

• Valid Singapore Class 3 or 4 driving licence with a good driving record
• Comfortable using tablets, basic software, and diagnostic tools
• Able to communicate in English; other languages are a plus
• Detail-oriented and careful in completing tasks
• Strong awareness and commitment to workplace safety

Other Information

• Location: Tampines
• Working Schedule: 5 day work week
• Salary: Up to $3,300

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Role: Senior Associate, Sales & Investor Services Operations

Location: Singapore

Role Overview

Our client, a large hedge fund who manages assets around USD5bn, is seeking a motivated and detail-oriented team member to join their Operations team, with a primary focus on investor-related matters and supporting the sales function. The role will involve day-to-day investor servicing, data management, reporting, and coordination across various stakeholders and platforms to ensure service delivery is maintained at a highest quality.

The successful candidate will collaborate closely with internal business units and external service providers to ensure timely and accurate investor support.

Key Responsibilities

• Proactively manage and follow through on investor issues and service requests to ensure effective resolution.
• Main point of contact responsible for coordinating and supporting the completion of investor due diligence questionnaires (DDQs) and operational due diligence (ODD) requests.
• Maintain and update investor and platform data including but not limited to PPM, factsheets, KIIDS, PRIIPs, and other funds related documentation.
• Prepare and review investors reports and performance updates
• Liaise with distributors on distribution fee matters, reporting requirements, and related operational queries.
• Maintain and reconcile investor trackers and databases.
• Contribute to process enhancement initiatives, focusing on strengthening controls, improving accuracy, and increasing operational efficiency.
• Provide support to the daily operation and management of the Firm's investment funds.
• Contribute to ad hoc projects and broader team initiatives as needed.
• Work closely with the sales team and provide support to external parties such as investors and distributors.

Requirements

• Bachelor’s degree in finance, Business, Economics, or related discipline.
• At least 3 years of relevant experience in asset management, fund operations or investor servicing.
• Strong analytical and problem-solving abilities, particularly when addressing client queries, change requests, and escalations.
• Demonstrate ability to partner across product groups, regions and functional responsibilities.
• Strong stakeholder management skills with the ability to operate effectively in a fast-paced, deadline-driven environment.
• Familiarity with fund reporting, investor reporting, or platform operations would be advantageous.
• Proficiency in Microsoft Excel and handling large datasets.
• Possess a keen interest in innovation and actively explore new ideas, particularly in leveraging AI tools to enhance business support and operational efficiency across our expanding platform.
• Be resourceful and able to work with fund data to support the team effectively.
• Good communication skills and able to manage multiple stakeholders efficiently.

Junior Operations Executive (Language Support & Client Services)

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

What you will gain

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Work from office in a central location in Singapore

• A clear pathway to handling projects independently within 6-9 months
  

Additional Details and Requirements

• Singapore Citizens or Permanent Residents only

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: how you have excelled in it, what hurdles you have encountered and how you have overcome them. What lessons did you learn from the experience?

Keep it simple and personal - we want your personal voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (the first of which will include a written assignment to test your critical thinking skills). 

Applications close on 19 June 2026 at 23:59 SGT.

Only successful applicants in each round will be notified.

Job Summary

Manage trade settlements and corporate action processes to ensure accurate fund operations and regulatory compliance. Collaborate with custodians and clients to deliver timely transaction execution, reconciliations, and client service reviews, supporting operational excellence and risk management.

Responsibilities

• Execute trade settlements and process corporate action events, including fund subscriptions, redemptions, documentation, transaction execution, cash transfers, and compliance with regulatory requirements
• Perform daily reconciliations between custodians’ records, clients’ accounts, and internal securities and cash positions to ensure data accuracy
• Coordinate settlement transactions and liaise with custodians to resolve discrepancies and facilitate smooth operations
• Process corporate action payments in accordance with client instructions and event timelines
• Manage cash transactions following client directives to maintain accurate fund flows
• Respond promptly to client inquiries related to audit requests, statements of accounts, fund transfers, and corporate action events to maintain high service standards
• Conduct annual service level reviews with custodians to assess performance and compliance
• Lead client service reviews to evaluate and enhance client satisfaction and operational effectiveness
• Perform annual Know Your Customer (KYC) reviews for existing clients to ensure compliance with regulatory standards
• Collaborate closely with operational checkers to verify and promptly attend to all client instructions, ensuring accuracy and timeliness

Required competencies and certifications

• Minimum Bachelor’s Degree in Accounting, Finance, or a relevant discipline
• At least 2 years of experience in custody settlement, corporate action processing, and cash management

Preferred competencies and qualifications

• Strong knowledge of investment products including securities, fixed income, foreign exchange (FX), repurchase agreements (Repo), and derivatives such as futures and options
• Experience using Bloomberg terminal for market and transaction data analysis
• Proficient in PowerPoint and Excel to prepare reports and presentations
• Excellent organizational, communication, and stakeholder management skills to support team objectives and client relationships
• Ability to manage multiple tasks meticulously and efficiently in a fast-paced, dynamic team environment
• High ethical standards in handling confidential and sensitive information

About the Role

Our client is seeking a motivated Analyst to join the Securities Settlements Operations team. This role offers an opportunity to work closely with Trading Desks, internal stakeholders, agent banks, brokers, and market participants to ensure the timely and accurate settlement of securities transactions.

You will support post-trade processes, help mitigate operational risk, and contribute to the efficient functioning of trading and sales activities across the Asia region, with a primary focus on the Japan market.

About the Team

Asia Securities Settlements Operations supports trading and sales teams across the region by managing trade settlements and facilitating the successful exchange of securities and cash. The team is responsible for maintaining operational controls, managing settlement risks, and supporting business activities through effective post-trade processing.

Key Responsibilities

• Ensure timely and accurate settlement of securities transactions.

• Monitor trade lifecycle events and manage settlement activities to mitigate operational risk.

• Liaise with agent banks, brokers, custodians, counterparties, and internal stakeholders via email and telephone.

• Perform trade pre-matching activities and proactively manage settlement exceptions.

• Investigate and resolve failed trades in accordance with market requirements and deadlines.

• Prepare operational reports and perform reconciliation and break resolution activities.

• Monitor inventory availability to facilitate successful trade settlements.

• Escalate risks, issues, and exceptions appropriately and in a timely manner.

• Contribute to process improvements and operational efficiency initiatives.

• Collaborate with Trading, Operations, Risk, and other internal teams to support business objectives.

Requirements

• Degree or equivalent qualification in a relevant discipline.

• Experience in banking operations, securities operations, settlements, trade support, financial services operations, or related functions is advantageous.

• Knowledge of securities markets, equities, and post-trade operations will be beneficial.

• Ability to work effectively in a deadline-driven environment.

• Strong attention to detail and risk awareness.

• Strong analytical and problem-solving skills.

Skills & Competencies

• Excellent communication and stakeholder management skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Ability to work effectively both independently and as part of a team.

• Strong client service orientation.

• High level of accuracy and attention to detail.

• Ability to identify, investigate, and resolve operational issues efficiently.

• Proactive approach to learning and continuous improvement.

• Proficiency in Microsoft Excel and other standard office applications. Additional Information

• Experience in securities settlements, custody operations, trade operations, or post trade processing will be advantageous.

• Knowledge of Japan equities markets and settlement practices will be beneficial.

• The ability to communicate effectively in Japanese may be advantageous for supporting interactions with Japan-based stakeholders and market participants where required by the role.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://rmabpo.com/policy

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

If you are keen to know more about this role, please email Syasya at nurilyana.syasya@rmagroup.com.sg and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

Nurilyana Syasya (EA Regn No: R25157984)

RMA Consultants Pte Ltd (EA Licence No: 93C4403)

About the Role

This role is for individuals with experience in event AV setup and operations who are ready to take on more responsibility.

You will be involved in setup, troubleshooting, and on-site execution across live events and productions.

• We welcome both developing technicians looking to strengthen their operational capabilities and experienced technicians who are ready to take on greater ownership of deployments.

• Successful candidates do not need to know everything on Day 1. We value attitude, reliability, coachability, and the willingness to learn.

• You should be comfortable working independently in fast-paced environments.

• We are building a high-performance team and are looking for technicians who take pride in disciplined, systems-driven operations.

• We value individuals who are coachable, receptive to feedback, and committed to continuous improvement.

• We are looking for individuals who demonstrate ownership, initiative, reliability, and a willingness to continuously improve their technical and operational capabilities.

Key Responsibilities

Warehouse & Prep

• Prepare equipment based on packing lists.

• Follow existing packing systems and checklists to ensure 100% load-out accuracy.

Delivery & Logistics

• Load and unload equipment safely.

• Support vehicle packing to improve deployment efficiency.

On-Site Setup

• Assist in setup, testing, and teardown of displays, projectors, audio, and lighting.

• Ensure all cable management is neat and "client-ready" without needing a second look from a supervisor.

Event Execution

• Support live operations.

• Ability to translate show-flows into technical reality on-site, providing solutions rather than just following instructions.

• Take ownership of assigned tasks and follow through to completion.

• Identify issues early and contribute practical solutions during deployments.

Requirements

• At least 1–3 years of hands-on experience in AV, events, staging, or technical production.

• Singapore Class 3 driving license is a plus, but not required.

• Ability to maintain technical precision and performance during busy event periods and high-pressure deployments.

• Role involves regular physical activity, including the safe lifting and moving of event equipment.

• Positive attitude and ability to follow instructions and checklists precisely.

• Candidates who demonstrate initiative, ownership, and increasing independence in troubleshooting and deployment execution will be strongly preferred.

Technical Skills

• Knowledge of audio, video, and signal flow.

• Familiarity with XLR, HDMI, SDI, CAT6, and power distribution.

• Ability to identify and resolve common signal path issues independently and escalate appropriately when required.

What Success Looks Like

• Arrives on time and is deployment-ready.

• Packs and preps accurately with minimal supervision.

• Handles equipment with care with a low damage rate.

• Learns quickly and becomes more independent over time.

• Takes ownership of assigned tasks and follows through to completion.

• Identifies issues early and contributes practical solutions during deployments.

Personal Traits We Value

• Punctual, Alert, and Practical.

• Takes initiative and solves problems independently.

• Maintains professionalism, attentiveness, and focus during deployments and live operations.

• Disciplined in following established company systems.

• Coachable, receptive to feedback, and committed to continuous improvement.

• Demonstrates ownership, accountability, and a willingness to step up when needed.

Growth & Progression

Progression in this role is based on:

• Reliability

• Technical capability

• Independence

• Ability to take on greater operational responsibility

Strong performers may progress into handling increasingly complex systems, taking ownership of larger deployments, supporting less experienced crew members, and contributing to operational excellence across the team.

Important Notes

• Position based in Singapore.

• All candidates will be considered based on merit and the ability to perform essential job functions.

General Description

Responsibilities:

• To ensure staff comply to operation processes
• Handle day to day operations issues
• To prepare reports and assign jobs to staff
• Maintain cleanliness in the warehouse and ensure proper housekeeping
• To investigate inventory variances
• Verification or petty cash
• Verification of supplier invoices
• Authorize Overtime

Requirements:

• Hands on experience in storekeeping will be an added advantage
• Diploma
• Minimum 2 years’ experience in warehouse operations
• Good communication skills
• Ability to deal with all levels of people
• Able to perform work with minimal supervision

Are you currently in the freight-forwarding industry? Possess knowledge on ship spares logistics? Look no further!

Faststream Recruitment has partnered with a local organization who is looking to grow their presence in Singapore. We are looking for a Business Sales and Operations Manager.

Responsibilities:

• Oversee daily operations: order management, logistics, and fulfilment with high OTIF (on-time in-full) performance.
• Improve processes and implement KPIs for cycle time, cost-to-serve, and customer satisfaction.
• Drive sales growth through pipeline management, pricing discipline, and accurate forecasting.
• Lead S&OP reviews to align revenue growth with operational optimization
• Manage and develop a cross-functional team, fostering collaboration between Sales and Operations.
• Ensure effective use of systems and maintain data accuracy.
• Execute continuous improvement projects and support strategic initiatives.

Key Requirements:

• Bachelor’s degree in Business, Supply Chain, or related field
• 7–10 years in B2B Sales in Marine Industry with proven sales results
• Maritime and logistics experience is a must

Jeralyn Chong (EA Reg no: R21100780)

Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

Program & Product Operations

• Own the end-to-end affiliate program experience, including partner onboarding, activation, and lifecycle management.

• Design and launch affiliate initiatives (e.g., campaigns, missions, incentives) within internal platforms, ensuring scalability and strong user experience.

• Drive partner growth through targeted lifecycle campaigns (acquisition, activation, reactivation) using CRM and engagement tools.

• Manage and continuously improve the affiliate ecosystem and community experience at scale.

Product Analytics & Insights

• Leverage data to evaluate product and campaign performance, uncover growth opportunities, and identify friction points in the user journey.

• Monitor key metrics (e.g., activation rates, conversion, tracking accuracy) and proactively surface anomalies or performance gaps.

• Translate data insights into actionable product and operational improvements.

Product & Process Optimisation

• Continuously refine workflows and user journeys across onboarding, campaign setup, communications, and support.

• Identify product gaps, tooling limitations, or UX pain points, and partner closely with Product and Engineering teams to implement enhancements.

• Contribute to roadmap discussions by providing data-backed recommendations to improve platform functionality and partner experience.

Partner & Stakeholder Experience

• Act as the voice of affiliates by addressing partner needs related to platform features, attribution, incentives, and performance.

• Collaborate cross-functionally with product, marketing, and support teams to deliver a seamless and consistent partner experience.

• Support enablement through training materials, knowledge hubs, and scalable documentation.

Quality, Governance & Platform Integrity

• Ensure campaigns, incentives, and partner activities align with platform policies, compliance standards, and regional regulations.

• Maintain high standards of data integrity, tracking accuracy, and overall platform reliability.

Web & Digital Experience Management

• Own and optimise affiliate-facing digital touchpoints (landing pages, education hubs, dashboards).

• Iterate on content, design, and UX using CMS tools (e.g., Webflow, WordPress) to improve conversion and usability.

Requirements

• 5-8 years of experience in product operations, growth and digital platforms.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Demonstrated ability to identify user pain points and drive cross-functional solutions.

• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description

• Understand and comply to all warehouse related safety, quality & operating processes.
• Perform 5S in warehouse.
• Perform warehousing activities including inbound, outbound and cycle count, in a timely and orderly manner.
• Conduct visual inspection and report any non-conformity / exception from shipment
• Support Supervisor to achieve all required KPI.
• Perform general warehousing duties including maintaining database integrity, stocktaking, material handling, documentation control, etc.
• Ensure all documentation are accurate and submitted timely.
• Participate in process improvement initiatives and implementation.
• Continuously striving for higher level of performance efficiency.

Requirements

• Minimum 4 years of related experience
• PC literate, preferably familiar with Warehouse Management System
• Forklift license and/or Reach Truck license is an advantage

Your new company

A leading multinational mining group is looking for a CTC and Pricing Operations personnel.

• Tenure: 6 months
• Salary: up to $5,500 per month (+ completion bonus)

Your new role

We are currently looking out for a CTC and Pricing Operations personnel to assist until the year end.

For CTC– this person will execute and deliver contract to cash operations through strong communication and stakeholder engagement skills at all times. The Commercial Services team is responsible for the Contract to Cash (CTC)activities for the sales of all materials both in the Pacific and Atlantic region. Partnering with the respective business units (BU) and other centralized functions, Commercial Services ensures appropriate credit risk mitigation tools are in place, commercial invoices and associated shipping, logistics or other relevant documents are produced and presented to trade banks, and customers, in a timely and accurate manner, to ensure undisrupted cash flow.

For Pricing Operations to Commercial Services in Singapore - The Commercial Services team is responsible for the Contract to Cash (CTC) activities for the sales of all materials both in the Pacific and Atlantic region. Partnering with the respective business units (BU) and other centralized functions, Commercial Services ensures appropriate credit risk mitigation tools are in place, commercial invoices and associated shipping, logistics or other relevant documents are produced and presented to trade banks, and customers, in a timely and accurate manner, to ensure undisrupted cash flow.

What you'll need to succeed

• Bachelor degree in either Accounting, Finance, or Commerce (or equivalent relevant experience).
• Contract to cash and general shipping knowledge.
• Sound understanding of international trade documentation, letters of credit (UCP600)and incoterms.
• SAP experience will be an added advantage

What you'll get in return 
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or emailErnieza.Zailani@hays.com.sg for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No.200609504D

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Job Responsibilities

• Oversee and manage daily ocean freight import and export operations.
• Process shipment orders, invoices, delivery notes, and maintain accurate operational records.
• Coordinate with overseas offices, customers, carriers, and vendors to ensure smooth shipment execution.
• Monitor shipment status and resolve operational issues proactively to minimize delays and demurrage exposure.
• Ensure timely customs clearance, permit declarations, and cargo delivery.
• Accrue operational costs and verify vendor invoices accurately.
• Lead and support the operations team to achieve service excellence and operational efficiency.
• Drive process improvements and ensure compliance with Company SOPs and regulatory requirements.
• Handle general import/export administrative duties and any other tasks assigned by Management.

Job Requirements

• Diploma or Degree in Maritime Business Management, Air & Sea Freight Management, Logistics, Supply Chain Management, or a related field.
• Minimum 3 years of relevant experience in ocean freight forwarding operations, with solid exposure to both import and export operations.
• Strong knowledge of international shipping procedures, documentation, customs requirements, and carrier operations.
• Ability to manage daily operations effectively, resolve operational issues, and support customer requirements in a timely manner.
• Supervisory or team leadership experience will be an advantage.
• Strong communication and coordination skills inworking with customers, carriers, overseas offices, and internal departments.
• Team player with a proactive “can-do” attitude and willingness to learn.
• Proactive, detail-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications.
• Salary package and position offered will be commensurate with the candidate's qualifications, experience, and skill set.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Join a premier maritime organization as an executive in tanker operations, where you will play a pivotal role in maintaining our reputation as a shipper of choice. This position offers the opportunity to manage complex voyage cycles from pre-fixture planning to post-fixture completion while ensuring maximum customer satisfaction. You will work at the heart of our commercial operations, balancing vessel efficiency with rigorous compliance and cost management.

Key Responsibilities

• Manage the full voyage cycle for spot and time charter fixtures to ensure all charter party requirements are met.
• Monitor vessel movements and maintain real-time updates within the IMOS operations module.
• Coordinate pre-fixture activities including the submission of Q88s, trading certificates, and stowage plans.
• Review fixture recaps and provide clear proceeding instructions to Masters regarding speed and consumption.
• Appoint agents and surveyors while overseeing the timely remittance of port duty accounts.
• Execute post-fixture tasks such as calculating demurrage, submitting claims, and preparing voyage results.
• Liaise with insurance and security departments regarding war risk areas and guard embarkation.
• Facilitate time charter deliveries and redeliveries in strict accordance with contract notice periods.
• Initiate freight billing and ensure all bunker and hire invoices are processed accurately.
• Ensure all vessel operations comply with legal standards, liabilities, and safety certificates.

Requirements

• Diploma holder or higher qualification in a relevant field.
• One to two years of relevant working experience within the shipping industry.
• Preferably at least one year of sailing experience onboard a vessel.
• Proficiency in Microsoft Word, Excel, and professional email communication.
• Strong verbal and written English communication skills to interact with seafarers and global stakeholders.
• Proven ability to work effectively under pressure and meet tight deadlines.
• A proactive learner with a strong sense of urgency and the ability to work independently or as part of a team.

If you are ready to advance your career in maritime operations with a reputable global shipper, we want to hear from you. Apply today to join our dedicated team in Singapore.

All applications will be treated in strict confidence and used solely for recruitment purposes.

Job Summary:

We are seeking a proactive and detail-oriented Operations Executive to support the day-to-day operations of our growing technology startup. The successful candidate will work closely with management and cross-functional teams to improve operational efficiency, coordinate projects, streamline processes, and ensure smooth business operations.

Key Responsibilities:

Operations Management

•           Coordinate and monitor daily business operations to ensure smooth execution across departments.

•           Develop, implement, and maintain operational processes, policies, and standard operating procedures (SOPs).

•           Identify process bottlenecks and recommend improvements to enhance productivity and efficiency.

•           Support the implementation of operational initiatives and company-wide projects.

Project Coordination

•           Track project timelines, deliverables, and milestones across multiple teams.

•           Facilitate communication between Product, Engineering, Sales, Marketing, and Customer Success teams.

•           Follow up on action items and ensure projects progress according to schedule.

•           Prepare project status reports and operational updates for management.

Business Administration

•           Manage company documentation, contracts, vendor records, and operational databases.

•           Coordinate procurement of software subscriptions, equipment, and office resources.

•           Assist in budgeting, expense tracking, and vendor management.

•           Support onboarding and offboarding processes for employees.

Data & Reporting

•           Maintain operational dashboards and key performance indicators (KPIs).

•           Collect, analyze, and present operational data to support decision-making.

•           Generate weekly and monthly reports on operational performance and project progress.

•           Monitor resource utilization and operational costs.

Process Improvement & Automation

•           Evaluate existing workflows and recommend automation opportunities.

•           Assist in implementing productivity and collaboration tools.

•           Drive continuous improvement initiatives across departments.

•           Ensure adherence to operational best practices.

Stakeholder Management

•           Serve as a point of contact for internal teams and external vendors.

•           Coordinate meetings, prepare agendas, and document action items.

•           Support management in executing strategic and operational priorities.

Requirements:

Qualifications

•           Diploma or Bachelor's Degree in Business Administration, Operations Management, Information Systems, or related fields.

•           2–5 years of experience in operations, project coordination, business administration, or a related role.

•           Experience in a technology startup or fast-paced environment is preferred.

Skills & Competencies

•           Strong organizational and multitasking abilities.

•           Excellent communication and stakeholder management skills.

•           Analytical mindset with strong problem-solving capabilities.

•           Ability to manage multiple projects simultaneously.

•           Proficiency in Microsoft Excel and Google Workspace.

•           Familiarity with project management tools such as Jira, Asana, ClickUp, or Monday.com.

•           Experience with data reporting and dashboard tools is an advantage.

•           Self-motivated, adaptable, and able to work independently.

At Crestar, we don’t just move air — we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we’ve been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking for Operations Supervisor (Warehouse & Inventory) to join our Operations Team. The role involves inventory management, warehouse operations, continuous improvement and quality control tasks to support our business operations.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees’ contributions to reimagine comfort and sustainability in homes.

Job Scope:

Lead and supervise the Operations team: Provide training, daily guidance, and performance monitoring.

Oversee end-to-end warehouse operations: Arranging delivery routes and ensure orders are fulfilled accurately and delivered on time while maintaining service quality. Assist in deliveries as and when required.

Inventory Management: Maintain accurate inventory records, including receiving, storage, and tracking of products using inventory management systems. Perform regular cycle counts and reconcile inventory discrepancies.

Pack Goods for Delivery: Carefully and accurately pack products for outbound shipments, ensuring items are secure and protected during transit. Label packages with shipping information and handle necessary documentation. Tailor and enhance products with accessories as per the order specifications. Scan out the pick list and items to proceed with delivery.

Unload Containers: Safely and efficiently unload incoming shipments from trucks and containers. Inspect and verify received goods against packing lists or purchase orders. Optimize store space by strategically adjusting the placement of goods and their respective locations.

Check Return Goods: Accept and inspect returned products from customers, checking for defects, damages, or discrepancies. Process returns in accordance with company policies and guidelines. Scan in into inventory system after checked.

Customer Service: Assist walk-in customers, providing product information and guidance. Process sales transactions for spare parts, handle payments, and issue receipts.

Testing Faulty Parts: Evaluate and test faulty or damaged parts brought in by customers to determine the extent of repair or replacement needed. Communicate repair options and associated costs to customers.

Quality Control: Ensure that products are handled, stored, and packaged in compliance with quality standards and safety regulations. Report any product quality issues or safety concerns to supervisors.

Safety and Cleanliness: Maintain a safe and organized warehouse environment by following safety protocols and keeping work areas clean and clutter-free.

Documentation: Complete and maintain accurate records of shipping and receiving activities, including delivery confirmation and return documentation.

Team Collaboration: Collaborate with other warehouse team members and sales to achieve efficiency and meet shipping deadlines. Provide support during peak periods or staff shortages.

Continuous Improvement: Identify opportunities for process improvements and contribute to warehouse efficiency initiatives. Suggest enhancements to inventory management systems or workflows.

Job Requirements:

Possess Class 3 / 3A License, company van will be provided

Prior warehousing/inventory/logistics experience required

Basic computer skills

Attention to detail and follow procedures

Willing to learn new technologies and processes

Professional, respectful, and customer-oriented attitude

Working location: 1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559 (near Courts,
Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to1pm)

Benefits:

Annual Wage Supplement (13th month)

Performance Bonus

14 days Annual Leave

Medical and Dental Benefits

Company Incentive Trips

On-the-job and External Training provided

Key Tasks

• Responsible for overall air operation division and ensure smooth day to day transactions.
• Liaise with various parties such as agent, carrier and internal parties to ensure smooth execution of load plan.
• Work closely with the Group's key account, tender and local sales teams to develop new business opportunities.
• Support the team to streamline the workflow, optimize utilization in handling of operational and capacity issues.
• Liaise and build strong relationships with airlines and co-loaders.
• Complete other tasks assigned by the Management.

Qualifications:

• Bachelor's degree in transport/logistics related disciplines.
• Being reachable outside normal working hours
• Excellent communication, inter-personal and people management skills.
• At least 8 years of relevant experience in the industry, familiar with international import and export space management, well established and connected in the international air transport market.
• Positive attitude with a strong sense of responsibility, able to work under pressure.
• Good organization and coordination skills.
• Collaboration with Mandarin speaking overseas clients and counterparts is required, proficiency in Mandarin is essential.

Roles & Responsibilities

This is an interesting position for the right candidate to provide top-notch digital financial transactions operations and best- in-class customer services.

Operations

• Perform customer onboarding related activities following company’s AML/ CFT policy
• Perform transactions processing tasks timely and accurately
• Monitor transaction completion status, investigate issues/errors and resolve
• Liaise with counterparties and customers on transaction confirmations/ investigations/ settlements
• Prepare and submit internal and external reports
• Maintain SOPs based on up-to-date process workflows
• Proactively review and recommend systems/ process improvements
• Work closely with systems engineers/ product managers in systems/product designs
• Participate in systems testing as needed

Customer Service

• Provide a high standard of customer service to both Business and Retail customers
• Handle feedback and customer complaints promptly, patiently and professionally
• Liaise with various teams to resolve operational issues
• Provide well thought-through resolutions to customers
• Attend to all walk-in customers, phone calls, social media channels and emails promptly and professionally
• Handle registrations of new user sign-ups and follow up on outstanding documents
• Perform Other ad-hoc duties assigned by Supervisor.

Requirements

• Meticulous and fast learner
• Language abilities: Must be able to converse fluently in English and Mandarin. Bahasa Indonesia is an added advantage.
• Computer literacy skills: MS Office
• Personalities: Warm, positive, self-motivating, good organization skills and interpersonal skills. A strong problem-solving team player.
• Prior customer service-related job experience of at least 2 years is a must.
• Good English & Mandarin communication skills (verbal and written).
• Mature and high sense of responsibility and accountability to ensure day-to-day operations tasks are completed timely
• Possess a zero-error mindset
• Be extremely detailed and very good with numbers, especially currency conversions
• Ability to work weekends shift

Job Description

* To verify & execute renewable fuel, crude oil and petroleum products trade instructions accurately to ensure seamless settlement and reduce operational risks.

* To perform physical delivery operations of renewable fuel, crude oil and petroleum products.

* To analyze trading exposures and profit/loss.

* To support business development.

* To generate external and internal trade reports in both English and Japanese.

Job Requirements

* More than 3 years of renewable fuel & petroleum trading/operations/risk analysis experience.

Role Overview 

This role supports Security Operations Centre (SOC) activities, including monitoring, investigation, threat hunting, and incident response. The resource operates as a second line of defence, translating alerts into actionable findings and improving detection capability. 

Core Responsibilities 

• Perform L2 triage and investigation of security alerts across SIEM, EDR/XDR, email, identity, network, and cloud platforms 
• Correlate events to identify root cause, scope, and impact of security incidents 
• Investigate phishing, malware, account compromise, and unauthorised access cases 
• Conduct proactive threat hunting using threat intelligence and MITRE ATT&CK 
• Support containment, remediation, and recovery activities 
• Contribute to SOC improvements (playbooks, detection tuning, onboarding of new tools) 

Core Requirements 

• Degree or Diploma in Cybersecurity, IT, or related field 
• At least 3 years of experience in SOC operations or incident response (L2 preferred) 
• Experience with SIEM, EDR/XDR, and cloud or identity security tools 
• Strong understanding of attack chains, MITRE ATT&CK, and threat analysis 
• Demonstrated hands-on experience in incident investigation or threat hunting 
• Ability to operate independently in a SOC environment 

Location:
On-Site - Singapore/Malaysia (Kuala Lumpur)

About The Company:
Our client is building a next-generation protocol for decentralized event markets where real-world outcomes are tradable as onchain tokens. By combining continuous pricing, objective settlement, and modular market mechanics, the protocol enables traders to express conviction, hedge scenarios, and engage with events in real time. This is a fast-moving, high-agency environment where operational excellence is critical as every decision impacts live markets, event outcomes, and user trust.

Position Overview:
We are seeking a Junior Operations Associate to own critical operational and research functions across the protocol. You will monitor live markets, maintain operational integrity, and ensure event outcomes are accurately resolved. This role demands ownership, precision, and the ability to contribute meaningfully from day one, while collaborating closely with product, engineering, and research teams.

You will help shape operational workflows, enhance market processes, and support the growth of the protocol’s infrastructure. Exceptional candidates can grow into senior operations, research, or strategy roles over time.

Key Responsibilities

• Own end-to-end daily market operations, including monitoring markets, resolving events accurately, and managing data feeds
• Maintain operational documentation and workflows for event resolution, market rules, and data standards
• Conduct structured research on markets, competitors, and event viability; synthesize findings into actionable recommendations
• Ensure quality assurance across event listings, market descriptions, resolution criteria, and research references
• Identify operational inefficiencies and implement improvements with clear follow-through
• Participate in cross-functional discussions and contribute insights that inform product and market strategy

Job requirements

• 2+ years professional experience in operations, research, fintech, crypto, or a related field
• Working knowledge of market microstructure, onchain trading mechanics, or financial markets
• Strong analytical skills, able to structure ambiguous problems and arrive at independent, well-reasoned conclusions
• Exceptional attention to detail and a track record of accurate, high-quality work
• Strong written communication skills for documentation, reports, and stakeholder updates
• Ability to manage multiple workstreams, meet deadlines, and operate with minimal supervision
• Familiarity with data or AI tools (Notion, Sheets, SQL, Python)
• Genuine interest in DeFi, event-based markets, and emerging financial primitives
• Journalism/news background or financial markets (like derivatives ops) background

Nice to Have

• Direct experience with prediction markets, event derivatives, or onchain protocols
• Background in quantitative research, trading operations, or market-making
• Familiarity with smart contracts, token mechanics, or DeFi primitives
• Experience building or improving operational systems and tooling from scratch

Grab the chance and don't lose it. Apply now!
https://nodeworthy.recruitee.com/o/junior-operations-associate-3

We are seeking a highly skilled Ops DBA Engineer to join our team. The ideal candidate will have deep expertise in administering and maintaining enterprise-grade databases across multiple platforms, with focus on Oracle, Microsoft SQL Server, and AWS RDS. This role requires a proactive professional who can ensure database reliability, performance, and security while supporting mission-critical applications.

Key Responsibilities

• Manage and maintain Oracle, MSSQL, and MySQL platforms, including Oracle Encryption (TDE) and Hardware Security Module (HSM).
• Oversee database health, performance, and availability; proactively resolve issues before they impact services.
• Perform backups, restoration testing, and disaster recovery planning.
• Apply patches, upgrades, and security fixes in line with change management processes.
• Control user access, roles, and permissions in compliance with security policies.
• Tune queries, indexes, and configurations to maximize performance.
• Collaborate with application teams on schema changes, deployments, and troubleshooting.
• Maintain comprehensive records of configurations and procedures.
• Resolve database incidents within defined SLA timeframes.

Job requirement

• Bachelor’s degree in Computer Science or equivalent.
• Minimum 6 years of professional experience in database administration.
• Proven expertise in:Oracle RAC & RMAN backup/recoveryMicrosoft SQL Server administrationAWS RDS management

• Good analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and collaboration skills.
• Commitment to maintaining high standards of database security and compliance.

  Job Responsibilities

• Manage warehouse stock fulfillment and inventory-related activities through the Warehouse Management System (WMS).
• Monitor and maintain accurate records of all incoming and outgoing inventory transactions in WMS.
• Handle and resolve customer inquiries, issues, and concerns independently and promptly via email.
• Manage customer expectations and ensure service levels and KPI targets are consistently achieved.
• Track order progress and ensure all timelines and delivery commitments are met by working closely with the Warehouse Supervisor.
• Assist with the handling of heavy loads and physical warehouse operations when required.
• Collaborate closely with the warehouse and logistics teams to ensure all customer orders are processed and completed accurately and on time.
• Maintain effective communication and teamwork across departments to support operational efficiency.

✨ Operations Executive (Contract up to 2 Years)