Responsibilities:

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships, connecting with key business executives and stakeholders
• Maintain accurate client records, keeping track of any contract updates and renewals
• Liaise and work between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs
• Collaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and to facilitate customer need fulfilment
• Generate progress reports for clients and management within the company
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify upsell, cross-sell, and renewal opportunities and communicate with the management regularly
• Act as a customer advocate with a focus on improving the buying experience
• Monitor and analyse customer’s usage of our product and solution
• Responsible for working with the Sales and management to onboard and integrate new customers and developing existing customer relationships

Requirements:

• Min Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field
• Min 4 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is a Plus
• Have strong network and cyber security in the enterprise and government sectors as well as in local IT market is a Plus
• Critical thinking and problem-solving skills
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
• Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Strong interpersonal, communication (both verbal and written) and presentation skills
• Excellent listening and negotiation abilities
• Able to strategize and build strong rapport with customers and team members
• Experience delivering client-focused solutions to customer needs
• Natural relationship builder with integrity, reliability and maturity
• Ability to collect, track, and analyse large amounts of data
• Self-motivated and able to thrive in a results-driven environment
• Possess bid management experience
• Demonstrate a deep commitment to understanding customer needs and delivering tailored solutions that exceed expectations
• Able to maintain a polished and professional appearance with a confident and courteous demeanour in all client interactions
• Able to handle client issues or escalations calmly and constructively, offering solutions that maintain client confidence

Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

Please apply via our internal job board:
Fastmarkets Enterprise Account Manager | SmartRecruiters

SUMMARIES

To lead and grow high-impact, cross-functional relationships with Fastmarkets’ top global clients by aligning their strategic priorities with our full suite of data and analytics solutions. This role is pivotal in unlocking commercial value, driving sustainable revenue growth, and embedding Fastmarkets as a long-term, trusted partner across critical decision-making functions.

PRINCIPLE ACCOUNTABILITIES

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a strategic advisor who understands their business goals and aligns Fastmarkets’ capabilities to deliver measurable value.
• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner.
• Client Retention and Satisfaction: Deliver a consistently high standard of service and engagement to exceed client expectations, increase satisfaction, and strengthen retention and loyalty.
• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management.
• Market and Industry Insight: Leverage industry trends, market intelligence, and competitive insights to shape client conversations and anticipate future needs.
• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes.
• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests.
• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration.
• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account.
• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals

KEY INTERFACES

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies.
• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth.
• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients.
• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings.
• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption.
• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.
• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions.
• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies.
• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction.
• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships.

QUALIFICATIONS

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Knowledge

• Industry Expertise: In-depth understanding of commodities markets, including key trends, value chains, pricing models
• Account Management Principles: Strong knowledge of best practices in account planning and strategic relationship management. Applies a structured approach to understanding client priorities, mapping stakeholders, identifying white space, and aligning solutions. Uses account plans as living documents to drive internal alignment and support retention and growth.
• Market Analysis: Skilled in analysing market data, client usage trends, and market intelligence to shape account strategy and support insight-led conversations with clients.
• Product Knowledge: Familiarity with PRA products and broader data and analytics solutions, with an understanding of how they integrate into client workflows across pricing, strategy, risk, and commercial functions. Ability to understand how data and analytics capabilities translate into decision making determining business outcomes is critical.
• Client Business Models: Strong understanding of how enterprise clients operate, including their revenue drivers, procurement cycles, and success metrics.
• Procurement and Licensing Cycles: Solid grasp of enterprise procurement processes and licensing models, with experience managing complex renewals, multi-year contracts, and commercial negotiations.

Experience

• Account Management: Proven success managing and growing strategic, high-value B2B accounts. Demonstrates ownership across the full client lifecycle with a focus on retention, expansion, and long-term value delivery. Able to develop long-term account strategies, map complex client organisations, and identify opportunities across multiple business units or cost centres.
• Sales Performance: Consistently exceeds sales and growth targets by leading six-figure, multi-solution deals. Strong experience in driving cross-sell and upsell within existing and new relationships.
• Cross-functional Collaboration: Well-practiced in working across internal teams, including sales, marketing, product, customer success, and consulting, to deliver integrated solutions that meet client needs.
• Client Engagement: Confident in engaging senior stakeholders, including C-level and functional leads. Builds credibility through preparation, insight, and outcome-oriented conversations.
• Relicensing and Retention: Experienced in managing multi-year renewal and re-licensing conversations, involving a transformational shift in licensing and pricing structures focusing on reinforcing perceived value and business outcomes for the client.

Skills

• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
• Negotiation: Strong negotiation skills to facilitate contract discussions, pricing agreements, and multi-year renewals while ensuring mutual benefit.
• Analytical Thinking: Proficient in analysing data and market trends to develop strategic insights and inform account planning.
• Problem-Solving: Strong problem-solving skills to identify client challenges and proactively develop tailored solutions.
• Leadership: Ability to inspire and influence others, fostering a culture of collaboration, accountability, and high performance.
• Adaptability: Flexibility to adjust strategies based on changing client needs, market dynamics, and internal priorities.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.

• Manage and grow relationships with key corporate accounts through structured engagement and account development strategies.
• Identify and capture revenue opportunities in Supply Chain Financing, Factoring, and related financial solutions through cross-selling initiatives.
• Drive strategic collaborations and referral partnerships that contribute to sustainable revenue growth.
• Conduct regular client reviews and onsite engagements to ensure strong account performance and high client satisfaction.
• Act as the primary point of contact for strategic customers, overseeing issue resolution and service excellence.

Requirements:

• Degree in Business, Finance, or equivalent
• At least 4 years of experience in corporate or SME banking, or equivalent roles within financial services.
• Working knowledge of supply chain finance and factoring products.
• Strong stakeholder management, negotiation, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a global and established Multinational Company, who is seeking to recruit an Account Manager (Field Sales). This position is based in Singapore.

Account Manager (Field Sales)

Reporting to the Senior Manager, Industry Development, you will lead the profitable development of global and enterprise accounts by positioning our client as a strategic business partner and delivering agreed programs through a team drawn from across the client network. You will also participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales and portfolio. In addition, you will provide customer account revenue and activity reporting as required by the management team.

Key Responsibilities

· Identify, establish and manage multi-tier relationships across customer and our client organisations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Contribute to the regional bidding or RFQ process when requested.

Requirements:

· Degree in Business or related discipline

· Proven track record with at least 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry

· Strong teamwork / collaboration skills

· Excellent communication, presentation, networking and interpersonal skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Position: Customer Service Manager
• Location: Ang Mo Kio (Few bus stops from Yio Chu Kang MRT)
• Working hours: 5 days’ work week, Monday to Friday, 8.30am to 5.30pm
• Salary (commensurate with experience): Up to $7000 + Bonus + Medical + 14 days annual leave
• Duration: Permanent
• Industry: Semiconductor & Electronics

Main Responsibilities:

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Requirements:

• Bachelor’s Degree or Diploma in Business Administration, Engineering, Operations Management, or a related field.
• Minimum 3-5 years of managerial or senior leadership experience.
• Background in machinery, equipment, or technical service sectors is highly preferred.
• Strong team management, conflict resolution, consensus-building, and stakeholder alignment.
• Meticulous, analytical, and highly self-driven with strong decision-making capabilities.
• Excellent organizational, multi-tasking, and time-management skills in fast-paced environments.

• Customer-focused mindset with exceptional communication skills.
• Able to work outside of standard office hours when urgent customer support is required.

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you

Key Responsibilities

Student Recruitment & Business Development

● Drive student recruitment and achieve enrolment targets for diploma, degree,

postgraduate, executive education, and professional short-course programmes.

● Develop and manage relationships with education agents, schools, universities,

corporate partners, and industry stakeholders across regional and international markets.

● Identify new recruitment channels, partnership opportunities, and market expansion

initiatives.

AI-Enabled Sales & Productivity

● Leverage digital and AI-powered tools to improve lead generation, sales outreach,

communication, reporting, proposal writing, and workflow efficiency.

● Utilise platforms such as Claude, ChatGPT, Gemini, Perplexity, Notion AI, Claude

Co-Work, and similar tools to enhance productivity and customer engagement

workflows.

● Work with CRM systems, automation tools, and digital sales platforms to manage

pipelines and improve conversion rates.

● Continuously explore and adopt new technologies and workflows that can improve

operational scalability and sales effectiveness.

Student & Stakeholder Engagement

● Advise prospective students and parents on academic pathways, employability

outcomes, visa processes, and programme suitability.

● Conduct consultations through physical meetings, virtual sessions, webinars, education

fairs, networking events, and digital engagement platforms.

● Represent the institution professionally at international education exhibitions, corporate

meetings, and partnership engagements.

Strategic Collaboration

● Collaborate closely with marketing, academic, and management teams to support

institutional growth initiatives.

● Contribute ideas for process improvement, digital engagement, and AI-driven

transformation initiatives.

● Support the institution’s broader digital transformation and innovation efforts.

Requirements

● Minimum 3–5 years of proven experience in education sales, student recruitment,

business development, or related fields.

● Strong track record of achieving or exceeding enrolment and revenue targets.

● Experience in domestic and international student recruitment is highly preferred.

● Strong communication, presentation, negotiation, and relationship management skills.

● Entrepreneurial, self-motivated, and highly adaptable in a fast-changing environment.

● Familiarity with CRM systems, digital marketing funnels, lead nurturing, and data-driven

sales processes.

● Diploma or Degree in Business, Marketing, Education, Communications, or related

disciplines.

● Bilingual proficiency in English and Mandarin will be advantageous to support regional

markets.

● AI-ready mindset and willingness to learn and adopt AI-powered workflows and digital

tools in day-to-day operations.

AI & Digital Skills (Preferred but Not Mandatory)

● Familiarity with AI productivity and collaboration tools such as Claude, ChatGPT, Gemini,

Perplexity, Notion AI, Claude Co-Work, or similar platforms will be an advantage.

● Candidates who are not yet familiar with AI tools are still encouraged to apply. Training,

guidance, and support will be provided as part of the institution’s AI transformation

journey.

● We value candidates with a growth mindset, curiosity towards emerging technologies,

and willingness to continuously learn and adapt.

Preferred Qualities

● Passion for education, employability, and future workforce development.

● Strong curiosity towards AI, emerging technologies, and digital transformation.

● Comfortable working in an agile, startup-style environment.

● Ability to think strategically while executing operationally.

● Strong initiative and willingness to experiment with new tools and ideas.

● Comfortable engaging with senior stakeholders, institutional partners, and international

clients.

● Willingness to travel for overseas recruitment and partnership activities when required.

What We Offer

● Competitive base salary with attractive commission and performance incentives.

● Opportunity to work in a fast-growing, innovation-driven education environment.

● Exposure to international partnerships, innovation ecosystems, and future-skills

initiatives.

● Dynamic, entrepreneurial, and collaborative culture.

● Career progression opportunities into regional business development and leadership

roles.

● Flexible and remote working arrangements for selected overseas markets.

● AI training and exposure to emerging productivity and automation tools.

● Opportunity to develop future-ready digital and AI skills within the education industry.

● Supportive environment for continuous learning, innovation, and professional growth.

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.  

We’re all in, are you? 

Join EY and shape your future with confidence. 

About the opportunity 

We are looking for a techno-functional Low Code Support Analyst specializing in OutSystems to join our team. The ideal candidate will have strong analytical and technical skills, with hands-on experience in troubleshooting OutSystems applications /support and SQL (including advanced queries). This role requires excellent communication skills, a proactive mindset, and familiarity with Agile methodologies, stakeholder management, and low-code application environments.

Your key responsibilities 

• Provide Level 2 support for OutSystems applications, ensuring timely resolution of incidents and service requests.
• Analyze and troubleshoot application and data issues using OutSystems Service Studio, logs, and SQL queries.
• Collaborate with development, QA, and platform teams to escalate and resolve complex issues.
• Maintain documentation of support processes, known errors, and solutions.
• Monitor OutSystems application performance, logs, and integrations, proactively identifying areas for improvement.
• Engage with business stakeholders to understand requirements, pain points, and provide functional support.
• Participate in Agile ceremonies (stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement.
• Support release management and deployment activities within the OutSystems platform.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Ensure adherence to best practices in low-code development and support, including performance optimization and security.

To qualify for the role, you must have

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimally 6 years of software development experience with strong expertise in Java
• Proven experience in a techno-functional support role, in Outsystems.
• Strong hands-on experience with troubleshooting OutSystems based applications
• Proficiency in SQL (including advanced queries) for data analysis and troubleshooting.
• Excellent verbal and written communication skills.
• Experience working in Agile environments with cross-functional teams.
• Ability to manage stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.

Ideally, you’ll also have 

• OutSystems certification (Associate / Professional Developer) is a plus.
• Experience in enterprise application support or digital transformation programs.
• Knowledge of ITIL practices and incident management tools (e.g., ServiceNow, Jira).
• Exposure to cloud platforms (Azure, AWS) and integration technologies (REST, SOAP APIs).
• Familiarity with CI/CD pipelines and release governance in OutSystems.

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. 

What working at EY offers 

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer: 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Company description 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

All in to shape the future with confidence. 

Senior / Assistant Manager, Talent Development (Healthcare / GOV)

Recruitment

·        Support in local and overseas recruitment exercises such as recruitment in Polytechnics, ITEs, job fairs, overseas trips etc.

·        Put up and review job advertisements, shortlist applicants, arrange applicants for interview by respective Department Managers.

·        Prepare employment contracts, letters and other relevant documentation

·        Keep track and follow-up on recruitment progress for open positions and update Management on the recruitment progress

Employee Engagement

·        Coordinate social and recreational activities to promote staff interaction and enhance the well-being of the employees.

·        Assist in communication sessions such as Town Hall Meetings, Conversations with ED, Tea Sessions with Chairman etc.

·        Coordinate Workplace Health programs.

·        Coordinate and administer Recognition Awards for employees

·        Coordinate for employees’ accommodation arrangement and dormitory

·        Coordinate and conduct staff orientation programs

HR Administration and Operations

·        Assist in the review and update of Company’s policies and procedures as required.

·        Maintain and update job descriptions for the whole Company.

·        Create, maintain and update employees’ record in HRIS & P-Files

·        Conduct audit check on employees’ accommodation

·        Conduct exit interviews for employees leaving the Company

·        Review and improve HR processes to enhance efficiency and effectiveness

·        Ensure accurate and timely data submission to government agencies

Payroll

·        Perform full spectrum of payroll processing that is in compliance with Company policies and statutory requirements.

·        Submit monthly CPF payments, tax filing for employees

·        Administer and submit NS make-up pay claims and all government paid leave claims

·        Maintain and update payroll records and data

·        Prepare manpower cost reports and statistics

·        Assist in employees’ queries on pay and benefits

Compensation & Benefits

·        Provide administrative support in HCM activities such as performance appraisals, annual increment, performance bonus payment.

·        Administer staff benefits and claims in accordance with Company policies such as medical, insurance, leave, Workman Injury Compensation Claims etc.

·        Work with Head of HR to review on compensation and benefits programs including salary benchmarking and benefits policies.

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Project Manager (ACMV)

We are looking for an experienced Project Manager (ACMV) to oversee and manage building services projects.

We are an AI-powered education company building a new education model for the Singapore market.

This is a hands-on founder-stage role for a commercially strong builder who can help drive student growth from zero while also helping shape the first commercial proof points for the Singapore market.

This is a full-time, on-site role in Singapore.

This is not a mature admissions role inside an established branded institution. It is also not a pure back-end operations role.

The education offering is still being refined, so this role is best suited to someone who is comfortable working with an early product, translating it into clear parent-facing value, and helping shape a commercially workable offer for Singapore parents.

Key Responsibilities

• Build early student enrolment traction for the Singapore market from zero

• Drive parent consultation, objection handling, conversion, signing, retention, and renewals

• Translate a new AI-enabled education proposition into clear parent-facing value

• Work closely with founders to localise the concept for Singapore and refine early go-to-market execution

• Understand and respond to Singapore parent decision logic, local competition, and offline centre dynamics

• Help shape the first-centre parent journey, follow-up rhythm, and admissions workflow

• Contribute practical thinking on SOPs, user journey flow, and early scale-up readiness

• Gather market feedback and surface practical commercial insights to help improve the offer

• Test and refine growth channels including outreach, partnerships, referrals, roadshows, and local activation efforts

• Support a high-accountability, founder-stage build environment where priorities may evolve quickly

Requirements

• Strong experience in education admissions, consultative sales, enrolment, business development, or related education-facing commercial work

• Clear evidence of building traction from zero, not just converting existing inbound leads

• Strong understanding of Singapore parent decision-making and education market realities

• Strong parent-facing communication and conversion ability

• Ability to turn a new or technical concept into simple value that parents can understand and buy into

• Strong spoken and written Chinese is required for day-to-day internal communication with stakeholders who work primarily in Chinese

• Strong spoken English is required for communication with parents in Singapore

• Comfortable working full-time on-site in a fast-moving early-stage business

• Practical judgment around workflow, process, user journey, and commercial improvement

• Hands-on, commercially driven, resilient, and comfortable with ambiguity

• Comfortable working in a product-led environment and giving grounded market feedback

Ideal Profile

• Strong in consultative selling, not just lead handling

• Comfortable in a founder-stage environment without relying on mature branding, stable SOPs, or heavy support functions

• Able to combine commercial ownership with practical execution on the ground

• Able to localise an early product concept for the Singapore market rather than just sell a ready-made offer

• More suited to candidates who can combine student-growth ownership with early go-to-market thinking

This role is best suited to candidates who can combine real commercial ownership with practical founder-stage execution.

It is less suitable for candidates whose results came mainly from strong existing brands, ready lead flow, or heavy central marketing support.

It is also less suitable for candidates who are either purely back-end operations profiles, purely product-led profiles with weak parent-conversion ability, or polished admissions profiles without real 0-to-1 traction-building experience.

How To Apply

Interested applicants may apply with an updated resume.

Only shortlisted candidates will be contacted.

This recruitment is handled by First Konnection Pte. Ltd.

Please note that First Konnection is the appointed recruitment agency for this role.

The successful candidate will be employed directly by our client and will be under the client’s payroll.

First Konnection is not the employer for this position.

EA Licence No.: 22C1307

EA Personnel: Ben Chang

EA Personnel Registration No.: R23111820

Our esteemed client in the ICT industry is seeking a Sales Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Sales Manager (Public Sector/ Regional Markets)
• Location: West
• Working Hours: Monday to Friday, office hours
• Salary Package: Up to $5,000 + Commission + Transport Allowance + Bonus

Job Responsibilities:

• Design and execute sales strategies to expand market share in government/public sector or multi-region markets.
• Identify, prospect, and nurture relationships with institutional and corporate clients.
• Lead negotiations, presentations, and product demonstrations for complex technology solutions.
• Analyze market trends, competitor activity, and client requirements to refine sales approaches.
• Partner with engineering, product, and marketing teams to align solutions with client needs.
• Manage sales pipelines, forecasts, and performance reports for senior leadership.
• Oversee budget allocation for regional/government sales operations, ensuring cost efficiency.
• Research emerging technologies and untapped market opportunities.
• Ensure post-sale client satisfaction through follow-ups and proactive support.

Job Requirements:

• At least NITEC with minimum 2 years of sales experience within ICT, AV, or enterprise software industry, preferably with exposure to public sector/ government agencies.
• Willing to travel as and when needed.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

​Our Client is an established company in Singapore, who is seeking to recruit a Product Manager (Cybersecurity Solutions), to drive user engagement and stakeholder management for cybersecurity solutions. This role is instrumental in shaping product strategy, understanding user needs, measuring product impact, and translating security requirements into valuable features. You will lead sprint ceremonies and workhand-in-hand with development teams to drive continuous improvement and delivery excellence. The role involves facilitating agile ceremonies, managing sprint backlogs, and fostering a culture of iterative development while collaborating with cross-functional teams to manage and develop cybersecurity solutions. You are also required to take on product management responsibilities, including strategic roadmap planning and continuous security posture assessment.

Responsibilities

Strategic Product Management:

·        Partner with lead Product/Programme Manager to develop and execute product strategy and vision 

·        Own and drive specific product features or components of the cybersecurity solution 

·        Develop and maintain product road map in alignment with overall strategy 

·        Conduct market research and competitive analysis to inform product decisions 

·        Build compelling business cases for new features and improvements 

·        Lead end-to-end product lifecycle management for assigned features 

User Engagement & Stakeholder Management:

·        Drive user research initiatives to deeply understand user needs and pain points 

·        Develop and maintain strong relationships with key stakeholders 

·        Collaborate with UX teams and development team to design intuitive security solutions 

·        Lead regular product reviews and feedback sessions with users and stakeholders 

·        Transform user insights into actionable product requirements 

Agile & Development Team Collaboration:

·        Lead and facilitate all sprint ceremonies including planning, daily stand-ups, reviews, and retrospectives 

·        Drive continuous improvement initiatives within the development team 

·        Work closely with engineering leads to remove blockers and optimise team velocity 

·        Facilitate technical discussions between product and engineering teams 

·        Prioritise and manage product backlog based on business value and technical constraints 

·        Lead sprint planning and backlog refinement sessions 

·        Drive product launches and go-to-market strategies 

·        Ensure product compliance with security standards and regulations 

·        Monitor and analyse product metrics to drive data-informed decisions 

Requirements

·        5 years of product management experience, with demonstrated success in driving product roadmaps and strategy 

·        Proven experience working in agile development environments and leading cross-functional teams 

·        Track record of end-to-end product delivery in enterprise software or cybersecurity solutions 

·        Experience in stakeholder management across different organisational levels 

·        Demonstrated experience in product discovery, development, and launch 

·        Experience in gathering and translating customer requirements into product features 

·        History of successful collaboration with engineering teams in agile environments 

·        Advanced knowledge of agile methodologies and frameworks 

·        Expertise in product management tools(JIRA, Confluence, product analytics tools) 

·        Knowledge of UX principles and design thinking 

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg statingposition applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Position: F&B Management Trainee

• Industry: F&B Quick Services Concept
• 6 Work Days, 60 Hours Per Week | 1 Day Off on Weekday
• Location: Islandwide, Singapore

Requirements:

• Degree holder in any field and keen to work in food and beverages industry
• Shortlisted profiles will undergo training in kitchen duties & service crew in front line
• Able work on weekends / public holidays

Job Scope:

• Prepare and cook menu items in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Preparation for opening and closing of shop
• Weekly/ monthly inventory reporting
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Daily sales reporting to F&B Operation Manager
• Run basic SOP training for untrained part-timers
• Handle staff grievances and staff monthly roster
• Address and resolve customer complaints and issues promptly and professionally
• Any other ad-hoc duties base on operational need

[Job ID: 1614396]

Responsibilities

• Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue management
• Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
• Drive workflow transformation, digitalisation, process improvements, and system enhancements to improve efficiency, controls, and manpower utilisation
• Lead CHCS and related system transformation projects, including operational readiness and change management
• Develop, coach, and strengthen the Business Office team to achieve operational excellence and service quality

Requirements

• Degree in Business, Finance, Healthcare Administration, or a related discipline
• Proven experience in healthcare Business Office, patient billing, or operations management
• Strong understanding of healthcare billing, patient charging, subsidies, and ILTC operations
• Experience in healthcare systems implementation or transformation projects is an added advantage

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

Job Description

Key Account & Sales Manager

Company: Oishi Manufacturing Pte Ltd
Location: Singapore
Reporting To: Directors

About Oishi Manufacturing

Oishi Manufacturing Pte Ltd is a Singapore-based food manufacturer specializing in ice cream, gelato, soft serve premixes, bakery premixes, waffles, desserts and OEM food manufacturing solutions. The company serves leading foodservice, retail, hospitality and institutional customers across Singapore and Southeast Asia.

Position Summary

The Key Account & Sales Manager is responsible for managing strategic customer relationships, driving revenue growth, securing new business opportunities, and ensuring the successful execution of customer projects from onboarding through commercialization.

The role focuses on growing existing key accounts while identifying and developing new opportunities in foodservice, retail, hospitality, airline catering, convenience stores, chain restaurants, distributors and OEM manufacturing sectors.

Key Responsibilities

1. Key Account Management

• Manage and develop relationships with assigned key accounts.
• Serve as the primary point of contact for customers.
• Conduct regular business reviews with customers.
• Understand customer requirements and identify opportunities for product expansion.
• Ensure customer satisfaction and retention.
• Monitor customer performance, sales trends and growth opportunities.

2. Business Development & Sales

• Identify and acquire new customers for OEM manufacturing and branded products.
• Develop and execute sales strategies to achieve revenue and profitability targets.
• Build a robust sales pipeline and maintain CRM records.
• Attend industry exhibitions, networking events and customer meetings.
• Conduct market research and competitor analysis.
• Prepare sales forecasts and business plans.

3. Project Commercialisation

• Coordinate with R&D, Production, Procurement, QA and Logistics teams to ensure successful product launches.
• Manage customer onboarding and commercialization timelines.
• Follow up on product development projects and customer approvals.
• Monitor launch performance and customer feedback.

4. Pricing & Contract Management

• Prepare quotations, pricing proposals and commercial agreements.
• Negotiate pricing, supply agreements and annual contracts.
• Monitor product profitability and recommend price adjustments where required.
• Support contract renewals and customer tenders.

5. Forecasting & Demand Planning

• Obtain customer forecasts and monitor demand trends.
• Coordinate with production planning teams to ensure supply continuity.
• Manage inventory-related discussions with customers.
• Support annual budgeting and sales forecasting exercises.

6. Reporting & Administration

• Prepare weekly sales reports and pipeline updates.
• Track KPIs and account performance.
• Maintain accurate customer records and documentation.
• Provide market intelligence and competitive insights to management.

Key Performance Indicators (KPIs)

Sales Growth

• Achievement of annual sales revenue target.
• Growth of existing customer accounts.
• Gross profit contribution.

Business Development

• New customers acquired.
• New products commercialised.
• Pipeline value generated.

Customer Management

• Customer retention rate.
• Customer satisfaction.
• On-time project execution.

Financial Performance

• Account profitability.
• Collection performance.

Core duties and responsibilities include:

• Strategy & Planning: Develop overarching digital marketing plans, including SEO/SEM, content, social media, and paid advertising (PPC) campaigns.
• Campaign Management: Oversee the execution of marketing initiatives from start to finish, ensuring alignment with overall business goals.
• Budget Oversight: Allocate and manage marketing budgets across various platforms to maximize Return on Investment (ROI).
• Analytics & Reporting: Track key performance indicators (KPIs) using tools like Google Analytics, providing actionable reports to stakeholders.
• Team Leadership: Lead, mentor, and collaborate with cross-functional teams—such as content creators, SEO specialists, and graphic designers.
• Conversion Optimization: Improve website user experience (UX) and landing pages to optimize lead generation and sales conversion rates

Job Summary

We are a GP clinic seeking a Assistant / Deputy Clinic Manager to lead daily operations, support clinical and administrative tasks, manage patient feedback, oversee claims and payments, and drive staff training and marketing initiatives across multiple locations.

Responsibilities

• Lead and coordinate daily clinic operations to ensure efficiency and service quality
• Perform clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and assisting doctors during clinical procedures
• Manage patient feedback and resolve complaints related to operational and medical services
• Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims
• Monitor and follow up on outstanding patient payments to maintain financial accuracy
• Develop and implement online and offline marketing strategies aligned with company policies and business goals
• Supervise clinic staff compliance with company policies and procedures, providing actionable feedback to management
• Manage staff training programs to enhance clinical skills and ensure attendance at relevant courses
• Model and enforce high standards of service and patient care among clinic staff and doctors
• Coordinate formal responses to audit requests in collaboration with the Medical Director
• Execute ad-hoc projects assigned by management to support clinic objectives
• Travel between Yishun and Boon Keng / Bendemeer clinic locations as required
• Work shifts including weekends to maintain clinic coverage and service continuity

Preferred competencies and qualifications

• Experience in clinic management or healthcare operations
• Ability to manage multi-location clinic logistics and staff coordination
• Skills in marketing strategy development for healthcare services

Other Information

• Shift work including weekends and weekday nights required
• Travel between Yishun and Boon Keng / Bendemeer areas required

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

We are looking for a hands-on Talent Development professional to build and drive foundational development capabilities in a growing and evolving organisation.

This is a standalone individual contributor role for someone who is comfortable building from a relatively greenfield starting point. The role focuses on development strategy, framework-building, and capability development across different staff groups, rather than training administration, course coordination, or routine learning operations.

You will work closely with HR leadership to shape practical talent development structures that support organisational growth, capability-building, and future talent pipeline needs. This includes building career roadmaps, development pathways, manager-readiness support, and selected internship, scholarship, and traineeship frameworks, while also contributing to development-related process and systems design.

This role is best suited for someone with strong Learning & Development and/or Talent Development depth who has personally built frameworks and programmes in a medium to large organisation, and who is comfortable operating in a governance-heavy environment with evolving processes and system migration considerations.

Key Responsibilities

• Design and build foundational talent development frameworks across different employee groups
• Develop career roadmaps and development pathways for varied staff populations
• Shape manager and leadership development structures to support readiness for broader people-management responsibilities
• Identify and recommend development interventions that strengthen capability-building across the organisation
• Build or refine onboarding-related development pathways beyond basic orientation where relevant
• Support the design of internship, scholarship, and traineeship frameworks as part of longer-term talent pipeline development
• Partner stakeholders on development-side policy, process, and governance alignment
• Contribute development input into HR systems and process improvement work, including future-state learning and development workflows
• Work closely with HR leadership to establish practical, scalable structures before broader talent-management expansion over time
• Operate as a hands-on standalone contributor who can build first, stabilise, and improve progressively

Requirements

• Degree in Human Resources, Business, Psychology, Organisational Development, Education, or a related discipline
• Around 8 to 10 years of relevant Learning & Development and/or Talent Development experience is strongly preferred
• Candidates with 6 to 7 years may be considered only if they demonstrate strong end-to-end builder depth, framework ownership, and credible complexity exposure
• Proven experience designing and implementing development frameworks, pathways, or programmes rather than mainly coordinating training operations
• Strong exposure to medium or large organisations with meaningful policy, stakeholder, and process complexity
• Demonstrated ability to work in low-structure or evolving environments and build from the ground up
• Experience partnering stakeholders on development strategy, process alignment, and practical implementation
• Experience with internship, scholarship, traineeship, leadership development, career development, or capability-building frameworks will be advantageous
• Exposure to HR systems, process improvement, or system migration work will be advantageous
• Workday exposure is a plus but not mandatory
• Background from education, healthcare, or other governance-heavy environments can be advantageous

Why Join
This role is ideal for a pragmatic development builder who enjoys creating structure, working through complexity, and putting in place strong foundational talent development practices that can scale over time.

How To Apply

Interested applicants may apply with an updated resume.

Only shortlisted candidates will be contacted.

This recruitment is handled by First Konnection Pte. Ltd.

Please note that First Konnection is the appointed recruitment agency for this role.

The successful candidate will be employed directly by our client and will be under the client’s payroll.

First Konnection is not the employer for this position.

EA Licence No.: 22C1307

EA Personnel: Ben Chang

EA Personnel Registration No.: R23111820

Duties and Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements:

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, or electrical engineering
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Our esteemed client in the M&E Engineering industry is seeking an Tender Manager (Electrical) to join their dynamic team:

• Employment Type: Permanent
• Position: Tender Manager (Electrical)
• Location: East (Nearest MRT: Paya Lebar)
• Working Hours: 5 days (Mon to Thu, 8.30am to 6pm; Fri, 8.30 - 5.30pm)
• Salary Package: Up to $8,000 + AWS + VB

Job Responsibilities:

• Lead and oversee the Tendering and Estimation Department, ensuring effective planning and execution of all tender activities.
• Develop, implement, and continuously improve SOPs for tendering processes and departmental operations.
• Coach and develop team members by strengthening their cost estimation knowledge and upgrading relevant skill sets.
• Manage pre-tender activities, including pre-qualification exercises and tender briefings.
• Oversee the preparation and review of base cost estimates for all tenders.
• Conduct technical and commercial risk assessments to support tender submissions.
• Prepare and review cash flow projections and P&L forecasts for tenders.
• Supervise the development of project management proposals and technical submissions.
• Coordinate tender submissions with cross-functional teams to ensure timely and accurate delivery.
• Review tender notices to assess feasibility and winning potential before participation.
• Present tender proposals, including risk analysis, tender strategy, cost estimates, and cash flow forecasts for approval.
• Lead tender presentations and interviews with clients.
• Track tender outcomes and provide recommendations on tender strategies to senior management and stakeholders.
• Develop, standardise, and enhance cost summary templates, proposal models, and gap analysis tools used across the organisation.

Job Requirements:

• At least Diploma in Electrical Engineering, Quantity Surveying, Construction Management, or related field.
• Minimum 5 years of experience in tendering, estimation, or commercial management in construction or M&E industry.
• Experience leading a tendering/estimation team.
• Strong knowledge of cost estimation, cash flow forecasting, and risk assessment.
• Skilled in preparing tender proposals and presenting to management and clients.
• Proficient in Excel and relevant cost/project management tools.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Able to oversee day to day operations with 5 years experience in thai food and halal food.

Able to cover chef duty at least 3 days to 5 days (Thai Food).

Able to cover miscelleaneous duty e.g. dish washing, accounting of sales.

Able to travel around Singapore to check on different shops.

Able to use mircosoft word, excel and powerpoint to generate weekly sales projection.

Able to speak english, thai or chinese or malay.

Must be a team player and leader.

Job Summary

Support the management and growth of a strategic semiconductor customer account by coordinating customer requirements, driving project execution, and fostering strong customer relationships. This role serves as a key liaison between customers and internal teams to ensure operational excellence, on-time delivery, and long-term business growth.

Key Responsibilities

Key Account Management

• Support the management and growth of assigned strategic customer accounts within the semiconductor industry.
• Serve as a primary point of contact for customer inquiries, requirements, and operational matters.
• Build and maintain strong relationships with customer stakeholders to enhance customer satisfaction and business partnership.

Customer Relationship Management

• Understand customer business needs, forecasts, and project requirements to ensure timely support and execution.
• Monitor customer demand trends and proactively identify opportunities to expand account revenue and business engagement.
• Conduct regular customer reviews and maintain effective communication to strengthen long-term partnerships.

Project & Business Operations Coordination

• Manage customer projects and orders from quotation, order fulfillment, delivery, through post-sales support.
• Coordinate closely with Engineering, Operations, Quality, Planning, Supply Chain, and Customer Service teams to ensure smooth project execution.
• Monitor project schedules, delivery commitments, and operational performance to meet customer expectations.
• Resolve customer issues and escalations promptly while driving effective corrective actions.

Business Growth & Performance Management

• Support the achievement of sales revenue, profitability, and customer satisfaction targets.
• Analyze customer demand, business performance, and account opportunities to develop account growth strategies.
• Prepare sales forecasts, business reports, customer presentations, and performance reviews.
• Identify opportunities for process improvement to enhance customer experience and operational efficiency.

Requirements

• Diploma or Bachelor's Degree in Business, Engineering, Marketing, Supply Chain, or a related discipline.
• 3–5 years of experience in Key Account Management, Customer Program Management, Sales Operations, or Business Development within the semiconductor, electronics, precision engineering, or manufacturing industries.
• Experience supporting strategic multinational customers is highly preferred.
• Strong communication, negotiation, customer engagement, and stakeholder management skills.
• Experience coordinating cross-functional teams and managing customer projects in a manufacturing environment.
• Strong analytical, problem-solving, and organizational abilities.
• Self-motivated, customer-focused, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications and ERP/MRP systems.
• Willing to travel occasionally for customer meetings and business reviews.
• Willing to working at East Region, Changi North Crescent

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Benefits and Prospect

-Attractive remuneration and a comprehensive benefits package.

-Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.

-Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.

-Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

-Bachelor's degree from a recognized university or a diploma from a local polytechnic

-Interested in financial planning or wealth management.

• We regret that only shortlisted candidates will be notified.
  Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
  
  PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

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