Total 13,682 job vacancies in Singapore

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Company Overview

Max Out Marketing fosters a culture of continuous learning, leadership development, and performance excellence. We empower individuals through hands-on training and mentorship while delivering customer acquisition, leadership development, and business growth solutions.

Job Summary

You will serve as a dynamic Brand Ambassador, building authentic relationships and creating memorable experiences that enhance brand loyalty and connect the company with its audience.

Responsibilities

• Demonstrate the brand’s values and messaging consistently in all interactions to enhance brand reputation
• Build and maintain authentic relationships with clients and customers to increase brand engagement and loyalty
• Collaborate effectively with team members to support brand initiatives and achieve marketing goals
• Communicate clearly and persuasively to convey brand stories and value propositions to diverse audiences
• Actively seek opportunities to learn new skills and apply them to improve brand representation and customer engagement

Preferred competencies and qualifications

• Strong interpersonal and communication skills to engage effectively with clients and team members
• Self-motivated and able to work collaboratively within a team environment
• Openness to continuous learning and professional development

Other Information

Benefits

• Competitive salary and performance bonuses
• Career growth opportunities in marketing
• Creative and collaborative work environment
• Gym membership
• Regional travel opportunities

About the Role

Join a dynamic team of officers that helps the IPOS Group understand and engage its customers and stakeholders in a timely and pro-active manner. The Enterprise & Ecosystem Department (E&E) does this through various platforms, programmes, and activities for the innovation community.

Key Responsibilities

• Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
• Review customer service processes to ensure they meet evolving needs;
• Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction;
• Develop and administer enterprise assistance programmes;
• Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed at helping enterprises identify, protect, and use intangible assets to grow; and
• Support any ad-hoc department and/or cross-department initiatives or projects.

Are you the one? Please write to us if you have/are:

• 1 to 3 years of relevant experience in formulating and implementing programmes, preferably, but not necessarily, in the areas of innovation or intellectual property;
• Service-oriented and adept at dealing with a diverse range of stakeholders;
• A strong team player;
• Strong communication and listening skills;
• A structured and analytical mind with good problem identification and solving abilities;
• Meticulous with an eye for detail and accuracy; and
• A keen interest in technologies for enhancing business operational efficiency and user experience.

To apply for this position, please click to apply or email your CV to careers@iposinternational.com

We regret to inform that only shortlisted candidates will be notified.

About IPOS International

IPOS International, a wholly owned subsidiary of the Intellectual Property Office of Singapore (IPOS), is the capability-building arm of the IPOS. We work with enterprises and governments to turn intangible assets and intellectual property (IP) into real business outcomes—driving growth, market expansion, competitive edge and investor readiness. Backed by over 100 IP specialists, including IP strategists, faculty and patent analysts, we bring deep expertise and commercial insight to help organisations grow in the global innovation economy. To achieve this, we will offer committed and passionate individuals a place where their talent and opinions are valued. To succeed as an organisation, we believe in empowering individuals while working as a team of professionals with honesty and displaying integrity as core values. We invest heavily in our people so that they get the training and development they need to succeed.

For more information on IPOS International, please visit www.iposinternational.com.

JOB DESCRIPTION:

• Lead and develop the HR team to ensure high performance and professional growth.

• Look at continuous process improvements as the team delivers end-to-end HR transactions including payroll and benefits administration, employee data management and reporting.

• Main point of contact for all employee relations matters

• Perform any other related duties as and when assigned by the management

• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork

• Provide advisories to the management about employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements.

• Reviewing human resources policies and procedures

• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance.

• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency

JOB REQUIREMENTS:

• Bachelor’s degree in Human resources or related Field

• Minimum 3 years of HR experience

• Excellent verbal and written communication skills

• High degree of integrity and discipline

• Ability to create, present and execute ideas, reports, and budgets

• Ability to work both independently and collaboratively in a fast-paced environment

• Proficient with Microsoft Office Suite especially Word and Excel

• Strong knowledge in local employment laws and best practice

Job Title: Sales Admin Executive (AutoCount / AWS + Bonus)
Job Hours: 5 Days, 9am to 6pm
Job Location: Tai Seng

The Opportunity:

• Hands-on accounts and admin role covering AP, AR, invoicing, payment follow-up and operational support
• Work with clients, suppliers and freight forwarders across local and overseas business transactions

Job Responsibilities:

• Handle accounts payable and accounts receivable duties
• Prepare and process purchase orders, delivery orders and invoices
• Track customer payments and follow up on outstanding receivables
• Prepare monthly ageing reports and customer statements of account
• Assist with month-end and year-end closing activities
• Check and verify invoices against purchase orders and supporting documents
• Maintain proper filing of accounting, admin and project documents
• Liaise with clients, suppliers and internal teams on billing, payment and documentation matters
• Assist in ordering, allocating and updating stock records
• Coordinate with freight forwarding companies for local and overseas shipment arrangements
• Support administrative duties and project documentation filing

Job Requirements:

• Minimally a Diploma in Accounting or its equivalent
• Minimum 2 years of relevant accounting or accounts admin experience
• Hands-on experience using AutoCount Accounting Software
• Able to handle invoices, PO, DO, SOA, ageing reports and payment follow-up

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Multimedia Designer / Web Development Executive
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $4,000 + Flexi Benefits + Variable Bonus
• Duration: Contract Role (1 Year)

Key Responsibilities

• Design graphics, icons, videos, animations, 3D models, and interactive content to explain ideas clearly.
• Create easy-to-use designs for websites, mobile apps, and other interactive platforms, ensuring consistency and accessibility.
• Produce 2D and 3D animations for use in web, video, and interactive projects.
• Build and manage custom websites (mainly using WordPress) with clean, responsive, and high-performing code.
• Maintain and update the company website, including design, backend development, and integration of tools like CRM and analytics.
• Improve website user journeys and conversion by applying UX/UI best practices and making data-driven updates.
• Set up and optimize multimedia plugins for features such as product builders, media uploads, or live previews.
• Make sure all digital content and websites work well on different devices and platforms.
• Work with different teams to ensure multimedia and web work matches project goals and brand strategy.
• Support creative and technical projects such as marketing materials, photography, video, and interactive demos.
• Join in brainstorming and planning for new features, digital, or physical campaigns.
• Coordinate with external developers or vendors as required.

APPLY NOW!!!

• Diploma or Degree in Multimedia Arts, Design, Animation, Computer Science, or related fields.
• 2 years of experience in gaming, multimedia design, or full-stack web development.
• Portfolio showing 2D/3D animations, motion graphics, and interactive media projects.
• Skilled in Adobe Creative Suite, especially After Effects, Premiere Pro, Photoshop, and Illustrator.
• Experience with 3D software (like Cinema4D) and understanding of techniques like masking, tracking, lighting, and modeling.
• Proven experience in building and managing custom websites, ideally with WordPress.
• Knowledge of HTML, CSS, JavaScript, backend systems, and plugins.
• Good understanding of UX/UI, web accessibility, and ways to improve website conversions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76015 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Key Responsibilities

• Maintain and update alumni records in the database to ensure data accuracy and completeness.

• Support system-related projects, including data updates, testing, and process improvements.

• Perform administrative and data management duties to support daily operations.

Requirements

• Diploma or Degree in Business Administration, Information Management, IT, or related disciplines.

• IT-savvy and comfortable working with databases and systems.

Interested candidates please send in your resume to:

Reina Patricia Johan

Outsourcing Team

Recruit Express Pte Ltd

Email: reina@recruitexpress.com.sg

EA License No: 99C4599

[This role is based in Singapore and fully on-site]

[Your Singapore Citizenship or Singapore Permanent Resident status MUST be stated clearly within your CV]

[Only Singapore Citizen or Singapore Permanent Resident candidates with bachelor’s degree and minimum 8 years of working experience in finance related role should apply]

About CSSD

China-Singapore Suzhou Industrial Park Development Group Co., Ltd. (CSSD) is the joint-venture master developer set up by the governments of Singapore and China in 1994, to develop the flagship bilateral project Suzhou Industrial Park (SIP). In 2019, CSSD was successfully listed on the Shanghai Stock Exchange. Today, CSSD is one of the largest township developers in China, and has replicated the successful SIP model, with multiple locations in Mainland China (Nantong, Chuzhou, Jiashan, Yinchuan and Changshu) under its portfolio of large-scale township development projects. CSSD has 3 main subsidiaries (that focuses on business park spaces, sustainability and investments) that support its overall vision and growth strategy.

Outside of China, together with our strategic partner JTC Corporation, CSSD has established the “CSSD International Business Cooperation Centre” (IBCC), a 4700 sqm facility located in Singapore's one-north district. IBCC focuses on creating a business platform for inbound Chinese investments into/ through Singapore and Singapore-based companies planning to venture into the China market.

For more information on CSSD and CSSD Singapore, please visit the following sites:

https://cssd-ibcc.sg

https://www.linkedin.com/company/cssd-international-business-cooperation-centre-pte-ltd

http://www.cssd.com.cn

Role we are hiring for

We are looking for 1 candidate to join CSSD Singapore in the following position:

· Principal Executive/ Deputy Head (Finance & Accounting) - minimum 8 years of working experience in finance related role

This role will report to the General Manager of CSSD Singapore.

Primary responsibilities of role

• Oversee financial management functions, including developing, reviewing, and submitting budget proposals and five-year strategic plans
• Analyse financial budget execution, review and adjust significant variances, and provide recommendations for management improvements
• Research tax-related policies, manage tax filing, analysis, and planning, and oversee tax risk assessment and control
• Assist in administrative management, including developing and implementing internal management policies, and overseeing daily asset and logistics operations
• Actively contribute to ad-hoc projects tasked to CSSD Singapore by higher management
• Oversee daily accounting operations and financial management and coordinate with various business units to ensure standardized and orderly financial processes
• Be responsible for monthly and annual financial closing, and prepare financial statements, management reports, and relevant statistical reports
• Organize and implement fund management activities, including bank reconciliations, cash planning, cash flow forecasting, and intercompany reconciliation
• Support and coordinate annual audits, budget preparation, financial forecasting, tax filings (including GST), and fixed asset management, ensuring compliance with group policies and regulatory requirements
• Maintain and enhance financial information systems, participate in business unit performance analysis

Requirements / Key Attributes

• Singapore Citizen or Singapore Permanent Resident, with minimum 8 years of working experience in finance related role
• Minimum education qualification of bachelor’s degree from reputable Singapore local universities or top 100 ranked universities
• Degree in finance, accountancy, or economics. And preferably possess ACCA or Chartered Account qualifications
• Fluency in mandarin (both spoken and written) is essential, due to the nature of work which involves significant amount of communication with various stakeholders based in China
• Demonstrates integrity, strong professional ethics and a high sense of responsibility. Possesses excellent teamwork, communication, and coordination skills. Detail-oriented, resilient, and logical
• Excellent interpersonal and effective communication skills
• Preference will be made for candidates that have Corporate Secretary qualifications
• Be familiar with accounting policies, tax rules and annual audit process in Singapore
• Preferably with experience in China-corporate accounting principles
• Able to work well independently and as part of a team who is willing to learn and take on additional roles in a dynamic shared service environment with multiple business units

Interested applicants, please send your resume to recruitment@cssd.com.sg by 21 June 2026 with the email subject heading and resume file name in the following format: “CSSD_FIN_YearsofWorkExperience_CandidateName” (Example: CSSD_FIN_8Years_AliciaTeo).

Selected candidate should be prepared to undergo 2 rounds of interviews (with a written test being part of the 1st round interview) by the recruiters in-person.

Job Responsibilities:

• Provide full managerial and administrative support to the CFO and HODs.
• Coordinate the administrative and logistics aspects of meetings.
• Assist in the consolidation of agenda/materials for meetings.
• Produce minutes of meetings.
• Arrange travel and accommodation & support the expense claims.
• Undertake any other function-related duties and tasks assigned.
• Play key role in organization and/or coordination of events within own division as well as those that involve cross-divisional collaborations.
• Assist, provide ad-hoc assistance to the other Managers where necessary.
• Liaise for the purpose of information requests, provision, event/meeting coordination & confirmation, and ensuring adherence to company policies and procedures.
• Coordinate meetings and arrangements.
• Coordinate with other departments’ Coordinators to ensure that administrative office information and procedures are updated and complied with efficiently.
• Disseminate information as requested.
• Process Travel Request System and Purchase Requisition System.
• Obtain necessary approvals for all purchase/travel requisitions & expense claims.

Job Requirements:

• Minimum of 5 years of secretarial experience with senior management.     
• Proficient in Microsoft Office skills (Word, Excel, PowerPoint, etc.)
• Posses good time management skills.                                   

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Salary: $2800 - $3000
• Working Days: Mon – Fri (9am – 6pm)
• Working Location: Changi Airfreight Center

Job Responsibilities:

• Administrative support responsibilities include managing day-to-day tasks, office supplies, equipment, mail and other ad-hoc duties as assigned by department heads or managers.
• To source for good vendors for the company if needed and upkeep all company's assets, renewal of memberships, vehicle VPC and road-tax and insurance.
• Work closely with employment agencies and source for good candidates when required.
• Perform interview and select the right candidate for the company.

Requirements:

• Diploma in Human Resources 
• Training Provided
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Identify and develop new business opportunities in assigned international locations.
• Understand client requirements and recommend appropriate automotive or industrial products.
• Build and manage strong relationships with distributors, channel partners, and end clients.

Requirements:

• Diploma and above
• At least 1 year of experience in international B2B sales, preferably in automotive, industrial, or allied sectors.
• Excellent communication, negotiation, and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Location: One-north

Salary: Up to $3k

Working Hours: Monday to Friday office hours

Key Responsibilities

1. Data Processing, Documentation & Filing

• Perform data entry for new hires, ensuring all mandatory fields and documents are accurately completed.

• Assist the In Service team in updating staff data in system (e.g., Transfers, Re-designation, Contract extension etc.).

• Support offboarding data updates for resignees.

• Ensure all related documentation is properly P filed according to Service Level Agreements

2. Operational & Team Support

• Provide support to both the Onboarding and In Service teams during operational peaks.

• Help grant SharePoint access to users as required.

• Cover duties for colleagues who are on leave to ensure continuity of operations.

• Undertake any other ad hoc duties as assigned by the supervisor.

Requirements:

• Min Diploma in Business or Human Resource or related field

• Previous HR / Administrative Experience would be advantageous

• No experience required as training provided

Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Looking to kick-start your career in Payroll? Do you enjoy working with numbers and have a keen eye for detail? Join our team and gain hands-on experience in end-to-end payroll operations.

What You'll Be Doing

• Create employee records in the payroll system
• Perform timesheet calculations
• Perform monthly payroll processing
• Prepare and compile payroll related reports
• Filing of employees year income to IRAS
• Submit NS make-up pay claims, government paid maternity leave claims and government paid childcare leave claims
• Assist with other administrative and ad-hoc duties as assigned

What We're Looking For

• Degree in any discipline
• No prior payroll experience required – training will be provided
• Proficient in Microsoft Excel
• Detail-oriented and meticulous with numbers
• Able to work in a fast-paced environment and meet deadlines
• Strong communication and organisational skills

Why Join Us?

• Comprehensive on-the-job training
• Valuable exposure to payroll
• Opportunity for permanent conversion based on performance
• Supportive and collaborative work environment

Apply now and start building your career in Payroll!

Interested candidates can apply here or write in to Ann at pharma@recruitexpress.com.sg

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Challenges
You will provide operational support to clinical departments and work closely with key stakeholders on matters related to implementation and monitoring of projects, process improvement, justification for new services and funding, and ensure that they are in line with the hospital's overall strategic direction. You will assume a key role in ensuring good financial performance and smooth operations of the clinical departments by proactive tracking, monitoring, analysis and reporting of key performance indicators.

Requirements
Bachelor degree in any discipline , preferably in hospital operations, will be advantageous
Critical thinker, self-motivated, excellent communication skills, a team player who is also able to work independently
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Details

Working Days: Monday – Friday
Working Hours: 08:00 – 05:33 PM 
Working Location : Boon Lay,  Aircon environment

Company Transport from Multiple Locations  in the morning

Company Transport back to Boon Lay / Multiple Locations at 5:30pm.

6 Months Contract, convertible to perm based on company's needs

Job Purpose

We are seeking a Procurement Executive to support sourcing, purchasing, and supplier management activities. The role involves identifying and evaluating suppliers, negotiating, documentation, and coordinating the timely delivery of materials and services.

Key Responsibilities

• Maintain a strong supplier base to support operational and business requirements
• Sourcing for local and overseas suppliers based on pricing, quality, reliability, and capacity
• Negotiate contracts, pricing, and payment terms with vendors
• Issue purchase orders and follow up to ensure timely delivery of materials and services
• Maintain accurate procurement records, supplier databases, and purchasing documentation
• Monitor supplier performance and maintain positive vendor relationships
• Work closely with finance and operations teams on budgeting, cost control, and procurement planning
• Handle procurement documentation, approvals, reporting, and administrative processes
• Coordinate and manage import shipments where required
• Other ad hoc duties as assigned by Procurement HOD

Requirements

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, or a related discipline
• 1–3 years of experience in procurement, purchasing, or supply chain functions
• Strong negotiation, communication, and interpersonal skills
• Knowledge of procurement processes and supply chain operations
• Able to manage multiple suppliers, priorities, and deadlines effectively
• Familiarity with import and shipment procedures will be an advantage

Interested candidates may send their CV to: ahe@temp-team.com.sg

Hendro Abidin
EA Licence No.: 01C3135
EA Registration No.: R25130044

Role:
Accounts Admin Executive (AR / AP / Up to $2800)

• Singapore Based (Bendemeer)

• 5.5 Days work per week (Mon to Fri 845am-530pm, Sat 845am - 1230pm (Alt Sat work))

• Salary: $2600 to $2800

• Relevant partial accounts experience

• Career Progression Opportunities

Job scope:

Do Filling

Prepare AR or AP

Other ad-hoc duties

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Summary

We are seeking an experienced and driven Senior Airfreight Customer Service Executive with 5–10 years of freight forwarding experience to handle key customer accounts, manage quotations, and support sales operations.

The ideal candidate should be capable of independently managing customer requirements, driving quotation strategies, and eventually taking on a full SOE role.

Key Responsibilities

• Act as the main point of contact for key customers on airfreight inquiries

• Handle end-to-end quotation (RFQ, ad-hoc, project shipments) with competitive pricing strategy

• Liaise with airlines, co-loaders, and vendors to secure best rates and space

• Follow up on quotations and drive conversion to confirmed bookings

• Provide market insights (rates, capacity, peak season trends) to customers and internal team

• Coordinate with operations, warehouse, and accounts for smooth execution

• Support and work closely with Sales / SOE team on business development and account management

• Monitor shipment progress and proactively manage exceptions

• Maintain accurate records in system (e.g., Shipthis )

• Mentor junior team members when required

Requirements

• 5–10 years experience in airfreight / freight forwarding

• Strong knowledge of airfreight operations, pricing, and airline coordination

• Proven experience in quotation handling and customer servicing

• Familiar with Singapore Customs permits (XO, OD, etc.) is an advantage

• Ability to work independently and handle key accounts

• Strong communication, negotiation, and problem-solving skills

• Proficient in MS Office and logistics systems

Preferred Profile

• Experience handling key accounts / freehand customers

• Strong network with airlines / co-loaders is a plus

• Commercial mindset with focus on profitability and conversion

• Leadership potential to step into SOE role

Working hours:

Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )

Responsibilities

• Drive outbound outreach efforts through events, partnerships, networking, and marketing-generated leads
• Build and maintain relationships with prospects, partners, vendors, and external stakeholders
• Support lead generation initiatives together with the marketing team to grow pipeline opportunities
• Qualify and follow up on enquiries promptly to support business development activities
• Coordinate with internal teams on proposal preparation, quotations, and opportunity tracking
• Engage vendors and suppliers to obtain proposal inputs and support tender submissions where required
• Support campaign activities, outreach initiatives, and brand visibility efforts
• Track opportunities and ensure timely follow-ups across ongoing business discussions

Requirements

• Minimum 2 years of experience in business development, marketing, partnerships, or client-facing roles
• Outgoing and confident personality with strong communication and relationship-building skills
• Comfortable attending events, networking, and engaging stakeholders proactively
• Able to manage multiple timelines and work in a fast-paced environment independently

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

❤️Associate Sales Executive (100% Customers Provided)

(Looking For New Career Opportunity + No Relevant Experience Required)

❤️Earn $3000 Salary + High Active Comms = $8000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(It Is Common For New Personnels Without Experience To Fetch At Least $8000 Monthly Income Over Here)

Job Overview

We are seeking a proactive and customer-focused Operations Executive to manage end-to-end Import and Export operations, ensuring shipments are executed accurately, efficiently, and in compliance with customer SOPs and company standards. This role serves as the key liaison between customers and internal teams, driving operational excellence, resolving service issues, monitoring performance through KPI reporting, and supporting continuous process improvements.

5.5 days week
Location: Alps Ave

Key Responsibilities

Operations & Shipment Management

• Manage and coordinate the complete import and export shipment lifecycle for assigned customer accounts.
• Ensure all shipment activities are executed accurately, on time, and in accordance with customer SOPs and operational requirements.
• Implement and onboard new customer processes and operational workflows.
• Coordinate closely with customers and internal departments to ensure seamless shipment execution.
• Monitor daily operations and proactively identify and resolve potential service disruptions.

Customer Relationship Management

• Act as the primary point of contact for customers and internal stakeholders.
• Build and maintain strong customer relationships through responsive and professional service.
• Handle customer enquiries, operational issues, and complaints effectively and in a timely manner.
• Ensure prompt communication and follow-up on customer requests and shipment updates.

Performance Monitoring & Continuous Improvement

• Prepare KPI reports and operational performance reviews for customers.
• Participate in customer review meetings and present operational performance data when required.
• Analyze operational trends and identify opportunities for process enhancements and service improvements.
• Recommend and implement corrective actions to improve efficiency and customer satisfaction.

Commercial & Financial Support

• Prepare ad-hoc quotations and pricing proposals for customers.
• Monitor customer payment status and follow up on outstanding invoices.
• Investigate and resolve payment discrepancies in collaboration with relevant stakeholders.
• Support cost management initiatives and minimize operational errors and Cost of Quality incidents.

Compliance & Governance

• Ensure compliance with company policies, customer requirements, and regulatory standards, including AED compliance.
• Maintain accurate documentation, SOP updates, and process alignment across the team.
• Support staff training and knowledge sharing on operational procedures and customer requirements.

Additional Responsibilities

• Prepare operational data and reports for customer business reviews.
• Support team objectives and contribute to overall operational excellence.
• Perform any other duties assigned by management.

Requirements

• Diploma or higher qualification in Logistics, Supply Chain Management, Business, or a related discipline.
• Minimum 2 years of experience in freight forwarding, logistics operations, import/export coordination, or customer service within the logistics industry.
• Strong understanding of air freight operations and shipment processes.
• Excellent communication, interpersonal, and stakeholder management skills.
• Proven ability to manage customer enquiries, complaints, and operational issues independently.
• Strong analytical and problem-solving capabilities with the ability to translate data into actionable insights.
• Proficient in Microsoft Excel, Power BI, and other data analytics tools.
• Experience with digital automation tools such as Power Apps or similar platforms is advantageous.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Demonstrated commitment to continuous improvement and service excellence.
• Effective team player with a proactive and adaptable mindset.