Total 1,604 job vacancies in Singapore

Responsibilities

IT Helpdesk & Corporate Support (~20%)

·       Provide Level 1 IT support for Corporate Office users (~35 users)

·       Manage user provisioning, device setup, access rights, and asset tracking

·       Troubleshoot common issues (M365, endpoints, printers)

·       Escalate complex infrastructure issues to central IT or vendors

·       Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (~20%)

·       Support structured data quality assessments across corporate and plant systems

·       Coordinate with data owners to maintain master data integrity

·       Maintain enterprise data standards, dictionaries, and validation rules

·       Support digitization of manual data capture processes

·       Identify and document systems of record for key operational data

·       Work on digitization of data

Process Automation (~40%)

·       Document and map repetitive/manual processes across plants and corporate functions

·       Identify and prioritize automation opportunities

·       Develop and maintain low-code/RPA workflows

·       Test, deploy, and monitor automation performance

·       Maintain automation inventory and quantify efficiency gains

·       Track and report time savings and error reduction

·       Continuously refine deployed automations

Applied AI / ML Support (~20%)

·       Prepare structured datasets for AI/ML use cases

·       Perform exploratory data analysis (EDA)

·       Manage and maintain ETL/ELT pipelines for centralized data preparation

·       Support development, testing, and monitoring of predictive/prescriptive models

·       Document model performance and improvement opportunities

Qualifications & Skills

Education

·       Degree in Information Systems, Computer Science, Data Analytics, or related field

Technical Skills

·       Working knowledge of SQL, Python or R

·       Familiarity with JavaScript, HTML, CSS (basic level)

·       Experience with Power BI or similar visualization tools

·       Exposure to low-code automation tools (Power Automate, UiPath, etc.)

·       Understanding of data governance and data lifecycle principles

·       Strong documentation discipline

Helpdesk Technical Skills

·       Windows 10/11 troubleshooting

·       Microsoft 365 administration and support

·       Email configuration and troubleshooting

·       End-user device and peripheral support

·       Basic network connectivity troubleshooting

·       User and access management

·       Shared drive and permission management

Responsibilities

• Partner with the Head of Internal Audit to shape and execute the regional IT audit plan, focusing on key technology and security risks.
• Perform risk assessments across IT infrastructure, systems, and applications to identify priority audit areas.
• Lead and conduct end-to-end IT audits, covering infrastructure, cybersecurity, access controls, and system configurations.
• Mentor and guide junior auditors, supporting knowledge development in IT audit and strengthening team capabilities.
• Evaluate the design and effectiveness of internal controls within technology environments, ensuring alignment with policies and regulatory standards.
• Identify control gaps and risk exposures, and drive follow-up actions to ensure timely remediation.
• Prepare comprehensive and well-structured audit reports, providing actionable recommendations to management.
• Coordinate and oversee audit activities across regional offices, ensuring consistency in methodology and reporting standards.
• Engage with internal stakeholders including IT, Risk, and Compliance teams, as well as external auditors and regulators where required.
• Contribute to continuous improvement initiatives, including enhancing audit methodologies, leveraging data analytics, and adopting automation tools.

Requirements

• Degree in Accounting, Finance, Information Systems, or a related field, with relevant certification (e.g. CISA or equivalent preferred).
• At least 7 years of experience in IT audit / technology risk, with strong exposure to infrastructure and IT security environments.
• Familiarity with regulatory frameworks in a financial services or MAS-regulated environment is advantageous.
• Strong stakeholder management skills with the ability to handle regional responsibilities and travel when required.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

This is a 12 months fixed term contract role.

What will you do?

• Develop and maintain IT security policies and action plans, reviewing them at least annually or as required by the Customer.
• Evaluate and recommend IT security products and solutions for implementation within the Customer's IT infrastructure.
• Implement and manage risk assessment methodologies, ensuring compliance with relevant service management requirements and industry standards.
• Develop and implement security management frameworks and governance structures as specified by the Customer.
• Establish and manage IT Security Incident Management processes, including detection, response, and handling of security incidents according to Customer guidelines.
• Collaborate with external partners and suppliers to resolve IT security incidents effectively.
• Participate in and contribute to industry-wide IT security incident response simulations and technical assessment exercises.
• Conduct forensic investigations when required, including secure disk image acquisition and analysis within specified timeframes.
• Monitor, analyze, and report on emerging security threats, vulnerabilities, and solutions relevant to the Customer's IT infrastructure.
• Conduct regular meetings with key stakeholders to highlight security issues and propose improvements to the Customer's IT infrastructure.
• Liaise and coordinate with external suppliers, security organizations, and the Government on IT security matters related to the Customer's infrastructure.
• Perform additional activities as necessary to secure the Customer's IT infrastructure.
• Review and follow up on security reports generated from central security tools, providing timely updates to the Customer.
• Manage the inventory of IT assets to be monitored by central security tools, ensuring compliance and proper onboarding of servers, networks, and databases.

Requirements

• At least 4 years combined work experience in software development, application security and cloud computing (e.g. AWS)
• Familiar with mobile and web application programming interfaces (API) architecture (e.g. REST, SOAP, SSL/TLS)
• Experience in threat modelling and able to establish threat profiles for application projects to identify, quantify and remediate application security risks
• Strong knowledge of security best practices such as OWASP Top 10, OWASP application security verification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Gitlab, Github, Ansible etc) and how automated security testing can be incorporated into CI/CI pipelines
• Experience on using SAST code scanning tools such as Fortify-on-Demand, Sonarqube, etc
• Track and address security vulnerabilities with timely remediation and patching processes.
• Conduct security awareness training sessions
• Good verbal/written communications, collaboration skills and experience interacting with various stakeholders
• Strong analytical, problem-solving and troubleshooting skills, ability to work independently
• Relevant certifications preferred (e.g. CISSP, OSCP, AWS security, AWS DevOps Engineer or equivalent etc.)
• Experience in working with Government Commercial Cloud (GCC) preferred

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Singaporean only

Role Overview

We are looking for a Business Analyst with Scrum Master responsibilities to support large, complex, and high-pressure government IT systems.

This role is primarily responsible for business analysis, requirements governance, stakeholder management, and end-to-end solution alignment (80%), while also performing Scrum Master duties (20%) to ensure structured Agile execution and delivery discipline.

The successful candidate must be able to operate effectively within strict governance, audit, and compliance environments while driving clarity across business, technical, and vendor teams. This is not a passive documentation role, the candidate must be decisive, structured, and delivery-focused.

Key Responsibilities

1. Business Analysis & Requirements Leadership (Primary – 80%)

Requirements Elicitation & Management

Lead requirement gathering sessions with business users, government officers, and vendors.

Translate business needs into clear functional and non-functional requirements.

Produce high-quality artifacts (BRD, FRD, user stories, process flows, data mappings, interface specs).

Ensure requirements traceability from business needs to implementation and testing.

Manage requirement changes within governance and change control processes.

Stakeholder Management

Engage senior and demanding stakeholders confidently and professionally.

Facilitate requirement workshops and resolve conflicting priorities.

Act as the bridge between business users, technical teams, system integrators, and project management.

Ensure business alignment before development starts to reduce rework and ambiguity.

Solution & Delivery Alignment

Work closely with architects, developers, and integration teams to validate feasibility.

Review design proposals to ensure alignment with approved requirements.

Support SIT/UAT planning, test case validation, and defect triaging.

Ensure operational readiness and cutover documentation are aligned with business expectations.

Governance & Documentation

Ensure compliance with Singapore Government SDLC, audit, and reporting standards.

Maintain structured documentation repository and requirement baselines.

Support audit queries, project reporting, and governance checkpoints.

2. Scrum Master & Agile Facilitation (Secondary – 20%)

Agile Execution

Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).

Ensure backlog readiness and clarity before sprint commitment.

Promote estimation discipline and sprint predictability.

Impediment & Delivery Support

Identify delivery blockers and work with stakeholders to resolve them.

Monitor sprint progress and highlight risks early.

Support integration milestones, SIT/UAT readiness, and release planning.

Continuous Improvement

Identify inefficiencies in delivery and recommend practical improvements.

Promote accountability and structured Agile practices aligned with governance requirements.

Mandatory Experience & Skills

Core Requirements (Strict)

Minimum 5–8 years of overall IT delivery experience

Minimum 3+ years of Business Analyst experience in large-scale IT systems

Minimum 2 years exposure to Agile / Scrum environments

Strong understanding of both Agile and traditional SDLC (Waterfall / Hybrid)

Proven experience handling complex system integrations and multi-vendor environments

Demonstrated ability to operate under tight timelines and delivery pressure

Strong analytical, documentation, and stakeholder engagement skills

Must-Have Experience

Experience in Singapore Government / Public Sector IT projects

Experience in mission-critical or 24/7 systems

Experience working with system integrators and multiple vendors

Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)

Experience supporting SIT/UAT and production rollout activities

Work Environment & Expectations

Able to manage demanding stakeholders and strong personalities professionally

Comfortable operating within structured governance and audit-heavy environments

Willing to work overtime (including after-hours or weekends) when project demands require

Able to adapt quickly to scope changes and shifting priorities

Resilient, structured, and delivery-focused mindset

Certifications (Strong Advantage)

CBAP, CCBA, or equivalent Business Analysis certifications

Certified ScrumMaster (CSM) or PSM

SAFe or Agile-related certifications are advantageous

Overview

We are seeking an experienced Application Security Consultant to drive secure application development practices, perform security assessments, and support cloud security initiatives. The ideal candidate will have strong expertise in application security, secure SDLC, DevSecOps, threat modelling, and cloud technologies.

Responsibilities

• Perform application security assessments and reviews for web, mobile, and cloud-based applications.
• Conduct threat modelling exercises to identify, assess, and mitigate application security risks.
• Establish threat profiles and recommend security controls for application projects.
• Track, manage, and remediate security vulnerabilities through timely patching and remediation processes.
• Integrate security best practices and automated security testing into CI/CD pipelines.
• Conduct security awareness training and promote secure coding practices across development teams.
• Collaborate with developers, engineers, and stakeholders to strengthen application security posture.
• Support security governance, risk management, and compliance initiatives. 

Requirements

• Minimum 4 years of combined experience in software development, application security, and cloud computing (AWS preferred).
• Strong understanding of web and mobile application architectures and APIs, including REST, SOAP, SSL/TLS.
• Experience in threat modelling and application security risk assessment.
• Strong knowledge of application security standards and frameworks, including:OWASP Top 10OWASP Application Security Verification Standard (ASVS)
• Familiarity with Agile development methodologies, DevOps practices, and CI/CD pipelines.
• Experience integrating security testing into development workflows.
• Hands-on experience with SAST (Static Application Security Testing) tools such as:Fortify on DemandSonarQubeSimilar security scanning platforms
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaboratively within cross-functional teams.

Preferred Qualifications

• Professional certifications such as:CISSPOSCPAWS Security SpecialtyAWS DevOps EngineerEquivalent cybersecurity certifications
• Experience working with Government Commercial Cloud (GCC) environments.

Key Skills

Application Security | DevSecOps | Threat Modelling | OWASP Top 10 | OWASP ASVS | AWS Security | CI/CD | SAST | Fortify | SonarQube | REST API | SOAP | SSL/TLS | GitLab | GitHub | Ansible | Cloud Security | Vulnerability Management | Secure SDLC | Security Awareness Training | GCC Cloud Environment

·      Understands and translatesthe Entities and programmes (here after referring as RE) operational, tactical, and strategic needs for IT matters,and works closely with REs to plan for their IT needs. 

·      Plans, facilitates andexecutes continuous communication with REs, advising,sharing updates and obtaining feedback in areas such assecurity, policies and user experience, and works with the relevantITSS branches, to enhance awareness at the REs. 

·      Plans and operationalises processimprovement to engage and collaborate with REs on ITinitiatives, policy and compliance, IT related matters, ITbudget management and managing the RE’s IT needs. 

·      Performs the role of project managerin managing the implementation of IT solutions to complywith corporate directions, or to meet the RE’s business/ operationalrequirements independently. 

Roles and responsibilities 

IT Infrastructure: 

·      Basic understanding of networksetup. 

·      Be able to propose and setup ITsolutions to comply with corporate directions, like VirtualMachines, Data Storage system, SingAREN, etc. 

·      Be familiar with IT systems,platforms, and data centre operations to support corporate services. 

·      Be familiar with IT Servicedesk process and monitor tickets’ status. 

·      Be familiar with ITSS serviceoffering and translate to requirement needed by RE. 

·      Be familiar with IT policies andWhole of A*STAR system register. 

·      Help to ensure REs complywith all IT PSPG (Policies, Standards, Procedures andGuidelines), examples are IM8, A*STAR IT Policies, End-user Acceptable UsePolicies, etc.  

·      Effective Communication: Ensuretimely and intelligible responses to users. Act as a translation layer,explaining complex IT policies in simple terms to researchers and Researchinstitute management.

Explore New IT Technologies: 

·      To keep abreast with new ITTechnologies and strategies by attending courses, seminars andconferences. 

·      To conduct Proof-of-Conceptactivities with IT vendors and ITSS teams, to identify and exploitnew capabilities and features of emerging IT technologies,to assist in digitalization efforts of the REs to improvethe entities’ productivities and better use of resources.

Engagement Approach – Creating Value for Entities​: 

·      Develop deep domain knowledge ofthe REs. 

·      Ability to be proactive and adaptableto changes. 

·      Work closely with otherdivisions/entities to understand the different prioritiesand align the interest of REs to these priorities. 

·      Be a trusted partner and single pointof contact for REs IT needs. 

·      Sharing and adopting of new ITinitiative and drive cybersecurity awareness. 

·      Regular cadencewith REs management 

·      Bethe bridge between REs and ITSS functional team. 

·      Demonstrates high EQ in managingcomplex stakeholder relationships, balancing strict corporate compliance withthe flexibility required for users.

·      Service Orientation, StakeholderNegotiation, Crisis Management, and Urgency Prioritization.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270

This will be a 2-years direct contract position.

Responsibilities

• Management of product lifecycle roadmap.
• Research and analysis of market demand and trends in order to innovate and conceptualise potential products or features.
• Illicit business requirements, write user stories and prioritise product backlog.
• Record reference user journeys as well as content voice and copy to craft the product experience.
• Deliver product releases within budget and on schedule.
• Execute go-to-market, product adoption and usage strategies.

Requirements

• Strong in Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework.
• Knowledge of systems and business processes within SAP Supply Chain or equivalent.
• Understanding of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
• Able to manage ambiguity, put across sophisticated concepts in an understandable manner.
• Able to influence partners across organisational boundaries.
• Knowledge of logistics and trade industry advantageous.

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities
About Team

IT Enterprise Solution Product Design Team is responsible for supporting the entire lifecycle of IT product design. This includes but is not limited to, participating in early-stage user research and requirement analysis, outputting and iterating design solutions, executing and implementing designs, conducting testing, validating designs post-release, following up on feedback, and supporting product commercialization efforts. The team also handles product-related brand promotion and operational design work.

Responsibilities

1. Provide professional training and guidance to designers, establishing work standards and design delivery requirements.

2. Recruit and select top talent, building a highly skilled and efficient design team.

3. Develop a robust and comprehensive knowledge base of IT business, leveraging deep business insights to maximize design effectiveness.

4. Formulate the medium- to long-term strategic planning for the design team in alignment with departmental goals and strategies.

5. Solve complex design challenges, distilling clarity from intricate contexts, identifying core issues, and delivering practical and effective solutions.

6. Approach problems from various perspectives, balancing and driving upstream and downstream processes, while fostering clear communication and strong trust-based collaboration with business, product, and R&D teams.

Qualifications
Minimum Qualifications

1. Bachelor’s degree or higher in Design, Computer Science, or a related field.

2. 3+ years of experience in UX, Product, or Service Design.

3. Professional proficiency in Mandarin, including demonstrated ability to communicate product features and manage business requests for stakeholders in Mainland China.

4. Experience collaborating with product and engineering teams to define requirements, resolve design constraints, and deliver enterprise product solutions.

5. Highly self-motivated and driven, with a commitment to continuously raising design standards and quality.

Preferred Qualifications

1. Proven experience in leading design teams.

2. Strong logical thinking and modeling capabilities, with the ability to uncover underlying issues rather than focusing on surface-level symptoms.

3. A high capacity for learning, with the ability to quickly acquire and understand new fields and knowledge.

4. A deep passion for design and a love for life.

KEY DUTIES AND RESPONSIBILITIES

1. Server Administration, Maintenance and Backup

2. Provide IT support to end users

3. Maintain user login and email accounts

4. Setup and issue laptops to new joiners

5. Support IP Phone System

6. Support Office Applications

8. Setup Printers

Responsibilities:

• To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
• Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
• Provide IT support to users primarily on Windows 10 platform.
• Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
• Troubleshoot and maintain office network, PC hardware and software system.
• To assist in hardware and software procurement.
• Participate in ad-hoc projects as per assigned by IT Manager.
• Perform other IT support responsibilities as assigned by IT Manager.

Requirements:

• Must possess at least a diploma in Computer Study or Information Technology or equivalent.
• Proven 2 years of working experience in IT Support and Operations.
• Strong administrative knowledge in MS Office 365, Windows 10, Windows 11 and network protocols.
• Good knowledge and able to handle all network-level problems.
• Self-motivated and to be able to work independently or as a team with a good service aptitude and enjoy working in a fast-paced environment.
• Strong interpersonal and communication skills.
• Meticulous and excellent administrative work.
• Proficient in Microsoft Office

Job Title

IT Sales Account Manager – Software Solutions & Managed Services

Occupation

KEY ACCOUNT MANAGER (SALES)

Job Description & Requirements

Department: Sales & Business Development

Reports To: Sales Director / Head of Sales

Job Summary:

We are seeking a driven and experienced IT Sales Account Manager with a background in both software solution sales and IT managed services. This role is responsible for managing and expanding enterprise accounts by delivering value-driven technology solutions and services. The ideal candidate combines deep understanding of customer needs with the ability to sell complex software offerings and IT service models in a consultative, strategic manner.

Key Responsibilities:

Software & Managed Services Sales

• Manage a strategic sales pipeline ranging from $1M and above, spanning enterprise software solutions and IT managed services.
• Drive upsell and cross-sell opportunities for both software products and managed service offerings to increase customer value and solution adoption.
• Collaborate with technical and service delivery teams to develop tailored proposals addressing customer pain points across infrastructure, cloud, security, and end-user services.
• Lead client engagements from initial qualification through to proposal, negotiation, and closure.
• Structure and negotiate contracts for licensing, subscription models, and managed services agreements aligned to customer objectives.
• Maintain high levels of client satisfaction by ensuring smooth onboarding, delivery coordination, and long-term relationship development.

New Business Development & Strategic Growth

• Identify and develop new enterprise opportunities through proactive outreach, partner collaboration, and targeted industry campaigns.
• Support go-to-market initiatives for software platforms and managed service bundles tailored to government and enterprise clients.
• Leverage strategic partnerships and alliances to enhance offerings and expand into new accounts.
• Deliver compelling presentations, product demos, and tailored solution overviews for key stakeholders and decision-makers.

Core Skills & Competencies:

• Enterprise Software & IT Services Sales
• Consultative & Solution Selling Techniques
• Customer Relationship & Key Account Management
• IT Managed Services Offering Familiarity (cloud, infrastructure, support)
• Pre-Sales Engagement & Proposal Development
• Contract Structuring & Commercial Negotiation
• Cross-Functional Collaboration
• Business Needs Analysis & Value Proposition Design
• Excellent Presentation & Communication Skills

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• 5+ years of experience in B2B IT sales, with demonstrated success in software solution and managed services sales.
• Proven ability to manage complex sales cycles and close deals in both public and private sectors.
• Familiarity with CRM and sales enablement tools for tracking and pipeline management.
• Strong stakeholder management, negotiation, and strategic account planning skills.

Preferred Experience:

• Background in selling SaaS, PaaS, and managed IT services (e.g., end-user support, cloud infrastructure, security services).
• Experience working within the Microsoft ecosystem (e.g., Microsoft 365, Azure, Dynamics) or equivalent enterprise platforms.
• Familiarity with government and enterprise industries including regulatory, compliance, and procurement processes.
• Understanding of emerging technologies such as AI, automation, and cloud-native solutions in enterprise IT.

This will be a 2-years direct contract position.

Responsibilities

• Lead and mentor junior PM.
• Define standards for discovery, PRDs, experimentation, and product quality.
• Define product strategy and OKRs
• Translate needs into a sequenced and measurable roadmap.
• Conduct market analysis and customer research to identify needs, trends, and opportunities.
• Ensure user needs and feedback are integrated into product planning and development.
• Drive rollout readiness (training, comms, support, feedback loops).
• Champion instrumentation and dashboards for adoption/efficiency/quality.
• Manage risks (privacy/security, data quality, operational readiness).

Responsibilities

• Bachelor's degree in Computer Science, Business, Engineering, or a related field
• Minimum 8 years in product management experience with evidence of shipping outcomes
• Minimum 3 years in leading PMs and cross-functional teams in complex environments
• Strong in Product Discovery, Prioritisation, Metrics, Data-Driven, Stakeholder influence
• Technical literacy to work effectively with engineers on platform, data and integration trade-offs

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong

IT Application Manager

Job Overview

We are seeking an experienced IT Application Manager to lead application support, enhancements, and project delivery across a diverse enterprise application landscape. This role is responsible for ensuring high system availability, strong stakeholder engagement, and effective vendor management while driving continuous improvement across core business systems.

Key Responsibilities

Leadership & Team Management

• Lead and manage the IT Application team in delivering application enhancements, operational support, and project initiatives.
• Coach, mentor, and develop team members to meet service standards, productivity targets, and technical competency.
• Promote cross-training and knowledge sharing to reduce key-person dependency across critical systems.

Application Management & Support

• Oversee end-to-end support for enterprise applications (e.g. ERP, CRM, HRMS, WMS), ensuring stability and performance.
• Ensure all application incidents, service requests, problems, and changes are properly managed within agreed SLAs.
• Develop and maintain SOPs, runbooks, and documentation to support operational excellence and risk mitigation.
• Manage user lifecycle activities including onboarding, offboarding, access control, and governance.

Project Delivery & Enhancements

• Lead and support application-related projects including system rollouts, enhancements, and integrations.
• Manage project scope, timelines, risks, and stakeholder expectations to ensure successful delivery.
• Support system migration, testing, validation, cutover planning, and post-go-live stabilisation (hypercare).

Vendor & Stakeholder Management

• Manage external vendors and partners to ensure timely issue resolution and quality delivery.
• Track vendor performance, resource utilisation, and escalate risks proactively.
• Communicate effectively with business stakeholders on system performance, risks, and project updates.

Technical & Integration Oversight

• Support and troubleshoot integrations including APIs and EDI interfaces.
• Interpret technical specifications (e.g. XML, JSON) and coordinate issue resolution across systems.
• Maintain working knowledge of all business applications and ensure team capability across systems.

Continuous Improvement

• Drive adoption of systems and standardisation of processes across business units.
• Identify opportunities to improve system performance, user experience, and operational efficiency.
• Stay updated on emerging technologies, including low-code/no-code platforms, to enhance delivery.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or related discipline.
• Minimum 8 years of relevant IT experience, including leadership in application support and delivery.
• Proven experience managing enterprise applications such as ERP, CRM, HRMS, or WMS.
• Strong experience in vendor management, including offshore teams and service providers.
• Knowledge of API and EDI integrations, with hands-on exposure to tools such as Postman.
• Ability to understand and work with XML/JSON interface specifications.
• Experience in IT service management (ITSM) processes (incident, problem, change management).
• Familiarity with low-code/no-code platforms is an advantage.
• Strong communication and stakeholder management skills across business and technical teams.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Experience

• Exposure to supply chain, demand planning, or operational systems.
• Experience in regional or multi-country system rollouts.
• Proven track record in driving system stability, uptime, and continuous improvement initiatives.

Key Competencies

• Leadership and team development
• Stakeholder management
• Problem-solving and analytical thinking
• Project and vendor management
• Communication and collaboration

WOLA RECRUITMENTPTE. LTD. (23C1703)
EA Personnel No:R21100547 ; EA Personnel Name:KIT WEE LEX

• Team manager role
• Benefit from the backing of a Temasek-invested organization
• All rounded Senior IT Manager role

about the company
With fresh leadership, a brand-new corporate energy, and massive technological developments rolling out since the start of the year, we are looking for an dynamic leader to help steer this ship.

about the job

• Evaluate, optimize, and future-proof our retail tech ecosystem, ensuring that Microsoft 365 (M365) environments, secure network architectures, and cloud infrastructures run flawlessly across both our corporate offices and multi-site storefronts.
• Design the workflows, manage vendor service agreements, and act as the definitive engineering safety net for complex, high-tier outlet queries or POS/ERP system anomalies.
• Lead, guide, and upskill a lean, multi-generational local IT team. Focus will be on building a culture of responsive execution, strategic planning, and clear performance standards as we transition into a more corporate structure.
• Align local operations with robust corporate MNC benchmarks, owning the region's IT policy frameworks, risk monitoring, and data compliance standards (such as Singapore PDPA).
• True to our progressive management shift, you will pragmatically seek out, pilot, and deploy smart digital solutions, streamlined workflows, or practical automation tools to enhance overall productivity and team efficiency across our business units.

skills and experience required

At least 5 years of broad IT experience, including a minimum of 2 years in a leadership, supervisory, or senior-level capacity. Exposure to fast-paced retail,

FMCG

, F&B multi-branch environments will give you a massive head start.

Strong hands-on background in Microsoft 365 (M365) administration, cloud platform capabilities, and secure network infrastructure. Experience handling modern Koomi POS frameworks is an absolute gamechanger.

Whats an offer
This is a permanent Senior IT Manager role offering a competitive monthly salary of $ 8,000– $ 12,000, along with company perks and benefits.

To apply online please use the 'apply' function, alternatively you can reach me athttps://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942).

We are seeking a motivated mid-career professional to join us as an IT Executive under the Career Conversion Programme (CCP). This role offers structured training and hands-on exposure in software development, data management, automation, and IT infrastructure.

Key Responsibilities

• Support development and maintenance of SQL databases (MySQL, SQL Server, PostgreSQL)
• Assist in Python scripting, data processing, and reporting solutions
• Develop basic web-based dashboards/reports (HTML, Power BI)
• Build and maintain automated workflows using Power Automate
• Support deployment of scripts/services in Linux (Ubuntu) environments
• Work with vendors to maintain network infrastructure and IT systems
• Assist in server, cloud, and storage administration (Windows Server, VMware, AWS, NAS)
• Support IT operations including hardware lifecycle, CCTV, DNS/domain, and Microsoft 365

Requirements

• Degree in IT or related field (or CCP-eligible background)
• Open to mid-career switchers; training provided under CCP
• Basic knowledge/interest in SQL, Python, Power BI, Power Automate, Linux
• Understanding of IT infrastructure (networks, servers) preferred
• Strong problem-solving skills and willingness to learn

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

DUTIES AND RESPONSIBILITIES

• Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in Logitech and Poly products video conference systems
• Knowledge in PC and IOS mobile devices
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

The Group IT Data Team’s vision is to establish scalable, enterprise-grade AI solutions that enhance operational efficiency, unlock new business value, and accelerate digital transformation across business units. The team consists of forward-thinking engineers, data specialists, and technologists, working closely with business stakeholders to deliver impactful AI-driven solutions.

The AI Engineer is responsible for designing, developing, and deploying AI-driven applications, with a primary focus on Generative AI (GenAI) and Large Language Models (LLMs).

The role will collaborate with business and technology teams to identify use cases, translate requirements into AI solutions, and deliver scalable, secure, and production-ready applications. Over time, the role will also expand into broader machine learning and advanced analytics initiatives.

Responsibilities

• Design, develop, and deploy GenAI/LLM-based applications such as copilots, chatbots, search, and knowledge assistants.
• Work with enterprise platforms (e.g., Azure OpenAI, Azure AI Services, SAP AI capabilities) to build and integrate AI solutions.
• Translate business use cases into AI solution architectures, including prompt design, orchestration, and API integration.
• Able to conduct data analysis and data engineering/modelling to prepare data for model training.
• Develop and manage end-to-end AI pipelines, including data ingestion, preprocessing, embedding, model interaction, and output validation.
• Collaborate with cross-functional teams (business users, IT, vendors) to ensure AI solutions align with operational needs and enterprise architecture.
• Ensure responsible AI practices, including governance, security, data privacy, and model evaluation.
• Improve and maintain AI systems for performance, scalability, and cost efficiency.
• Stay updated with emerging AI technologies and continuously enhance the organization’s AI capabilities.
• Gradually expand into machine learning model development, predictive analytics, and advanced data science use cases.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or equivalent, with at least 2–5 years of experience in software engineering, data engineering, or AI/ML-related roles.
• Hands-on experience or strong exposure to GenAI/LLM technologies (e.g., Azure OpenAI, LangChain, prompt engineering).
• Familiarity with cloud platforms (preferably Azure) and API-based system integration.
• Experience in programming languages such as Python, JavaScript, or similar.
• Understanding of data concepts including data pipelines, embeddings, vector databases, and APIs.
• Proficiency in advance SQL and major data platforms (relational, cloud data warehouse and big data tools)
• Strong problem-solving skills with the ability to translate business needs into technical solutions.
• Exposure to SAP ecosystem or enterprise systems integration is an advantage.
• Understanding of machine learning concepts and willingness to grow into ML model development.
• Strong communication skills and ability to work effectively in cross-functional teams.
• Self-driven, adaptable, and keen to learn emerging AI technologies.
  

Job Description & Requirements

We are looking for an IT intern who can commit to at least 3 months. This internship offers a valuable opportunity to gain hands-on experience in IT support and infrastructure, working alongside experienced professionals in a collaborative environment.

Responsibilities

• Assist in installing, configuring, and troubleshooting hardware and software, including operating systems and applications
• Observe and support Microsoft 365 administration tasks (Intune, Entra ID, SharePoint, Exchange, Defender)
• Provide Level 1 support: log, diagnose, and resolve basic IT issues for local and remote users
• Update and maintain help-desk tickets and documentation
• Regularly update asset inventory lists
• Collaborate on IT projects, coordinating with vendors under supervision
• Ad hoc assignments from the IT Manager

Learning Opportunities

• Hands-on experience with industry-leading tools and platforms
• Exposure to Microsoft 365 suite and cloud SaaS environments
• Practical understanding of network architecture and security fundamentals
• Mentorship from experienced IT professionals
• Development of problem-solving, documentation, and communication skills

Requirements

• Currently pursuing a Diploma / Bachelor’s degree in computer science, Information Technology, or a related field
• Able to commit for at least 3 months (5 days per week), starting in June 2026
• Basic familiarity with Windows operating systems and networking conceptsation Technology, or a related field
• Basic familiarity with Windows operating systems and networking concepts
• Eagerness to learn Microsoft 365 and cloud-based server administration
• Proactive and attentive to detail
• Good communication skills and ability to work both independently and in a team

Location: Bugis
IT industry
Mon to Fri 9am to 6pm
Career advancement

Job Description

HRIS

• Oversee HRIS operations, system enhancements, reporting, and HR digitalization initiative
• Lead the process transformation and digitalise our current traditional filing and processes.
• Update and maintain HRIS to ensure HR records are accurate, current, and compliant (employee movements, contract changes, personal particulars, benefits, etc.).
• Support HR reporting and data accuracy for audits, management reporting, and operational needs.

Recruitment

• Recruitment-Lead end-to-end hiring process from job posting, candidate sourcing, interviews, offer management, to onboarding completion
• Develop and implement HR policies and procedures that align with company values, Singapore labour laws, HR policies, and regulatory standards

Only shortlisted candidates will be notified

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd.
MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Bukit Merah

Salary: $3,000 - $4,200

Responsibilities:

• Prospect, identify and establish new customers.
• Plan and execute sales strategies to achieve the sales quota.
• Effectively manage and drive the sales cycle from prospection.
• Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
• Collect, track, and analyze large amounts of data.
• Other tasks and projects as assigned by Reporting Manager or Management

Requirements:

• Diploma/Degree in IT/Engineer or Business Administration.
• Prior experience in Sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the Role

We are seeking an IT Executive (Cybersecurity & Operations) to support the organisation’s cybersecurity posture and day-to-day IT operations. This role combines hands-on security operations with IT support responsibilities, ensuring systems are secure, reliable, and well-managed. The ideal candidate is technically hands-on, operationally strong, and able to translate cybersecurity requirements into practical system configurations.

Responsibilities:

1. Cybersecurity Operations & Monitoring

• Monitor security alerts from SIEM, endpoint protection, and network systems; perform triage and escalate where required
• Analyse logs and system activity to detect anomalies and potential cybersecurity threats
• Support implementation and maintenance of security tools (e.g., SIEM, endpoint detection, MDR services)
• Review and fine-tune security alerts and monitoring rules to improve effectiveness

2. Incident Response & Risk Management

• Perform first-level incident investigation, containment, and recovery actions
• Document incidents, root causes, and follow-up remediation actions
• Coordinate with internal stakeholders and vendors during security incidents
• Support vulnerability remediation and follow-up on identified risks

3. Governance, Risk & Compliance (GRC)

• Support implementation of cybersecurity policies, standards, and procedures
• Assist in audits, risk assessments, and compliance activities (e.g., PDPA and internal governance requirements)
• Maintain documentation for risks, controls, and mitigation actions
• Work with relevant stakeholders on data protection and data security initiatives

4. Vulnerability Management & Hardening

• Conduct vulnerability scans and coordinate remediation activities
• Track patching status and ensure timely updates across systems and endpoints
• Implement and maintain system hardening baselines (e.g., CIS benchmarks, NIST guidelines)
• Monitor security posture across assets and follow up on gaps

5. Vendor & Security Tool Coordination

• Liaise with cybersecurity vendors (e.g., MDR, VAPT, firewall providers)
• Track service deliverables, incidents, and remediation progress
• Support evaluation and onboarding of new tools and solutions

6. IT Operations & End-User Support

• Provide Level 1–2 IT support for incidents and service requests
• Support system administration for Microsoft 365, Entra ID / Active Directory, endpoints and network infrastructure
• Manage user access, onboarding/offboarding, and device lifecycle activities
• Perform routine system monitoring and preventive maintenance

Requirements:

Qualifications & Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related field
• Preferably 3–6 years of relevant experience in cybersecurity and/or IT operations
• Experience in environments requiring both security and tech support responsibilities

Technical Skills

Familiarity with:

• Security monitoring tools (e.g., SIEM, log analysis, MDR platforms)
• Endpoint protection solutions (e.g., Microsoft Defender, Bitdefender or equivalent)
• Endpoint management tools (e.g., Microsoft Intune, Atera or equivalent)
• Vulnerability scanning and patch management tools
• Microsoft 365, Entra ID / Active Directory
• Network fundamentals and monitoring tools
• Implementation of cybersecurity frameworks (e.g., CIS, NIST) using Intune and Group Policy (GPO)
• Firewall configuration and management (e.g., Fortinet, SonicWall or equivalent)

Technical Exposure (Advantageous)

Experience with:

• PowerShell scripting for automation and administration
• Microsoft 365 ecosystem, including Entra ID security configurations
• Windows Autopilot or modern device provisioning workflows

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.