Total 426 job vacancies in Singapore

Job Description

- Use MS Office Skills
- Handle Calls (For certain roles)
- Simple troubleshooting & data entry work

Job Requirements

- Minimum Diploma / A Levels
- Proficient in Microsoft Office applications
- Good interpersonal skills and communication skills!

EA License No: 99C4599
EA Personnel No: R1103712
EA Personnel Name: Aaron Teo Yiau Bing

Responsibilities

• Lead the infrastructure SRE team to support Tencent Cloud's global infrastructure.
• Oversee the platform SRE team responsible for cloud products including Kubernetes, databases, IAM, and API servers.
• Manage the technical service support team for overseas customer support, focusing on key accounts.
• Develop and maintain an independent overseas SRE system, ensuring strict segregation.
• Establish and manage professional service teams for customer migration and cloud architecture improvement.
• Develop migration tools, solutions, and frameworks for Tencent Cloud.
• Act as the chief architect for private cloud products and cloud-native platforms, including Kubernetes, micro-services, and serverless functionalities.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+years of experience in Cloud-related R&D, SRE, infrastructure, and service support.
• Proven leadership in managing global technology support teams.
• In-depth knowledge of cloud infrastructure, Kubernetes, databases, IAM, and API servers.
• Excellent communication skills in both English and Chinese Mandarin, with the ability to manage technical proposals, presentations and relationships with key accounts and stakeholders professionally in both languages.
• Strong problem-solving skills and a strategic mindset.

Job Overview

We are looking for a dedicated and organized Language School Coordinator to oversee the operations of our language schools, including SLS (Spanish Language School), FLS (French Language School), and CLS (Chinese Language School). This role requires a proactive individual with strong organizational skills, sales orientation, and experience in managing educational teams. The Language School Coordinator will play a critical role in driving school performance, maintaining high teaching standards based on internal SOP, and ensuring the efficient operation of multiple language programs.

Key Responsibilities

• Team Coordination Manage and coordinate a team of up to 10 teachers. Oversee team performance, ensuring all members are aligned with school standards and goals.
  
• Sales Performance Drive and monitor the school's sales performance to meet or exceed established targets and KPI. Utilize sales metrics and KPIs to develop strategies for growth.
  
• Scheduling and Timetable Management Organize and adjust class schedules based on budget constraints and teacher availability. Create and supervise monthly timetables for classes and team staff.
  
• Operational Oversight Handle operational aspects across multiple language schools. Ensure smooth operations and a high-quality experience for students in Saturday morning classes.
  
• Teacher Management Review and approve monthly teacher timesheets, ensuring accuracy in payroll processing.
  
• Marketing and Website Maintenance Assist in updating the website and supporting digital marketing efforts. Use basic knowledge of WordPress for website management; training provided as needed.
  

Requirements

• Organizational Skills Detail-oriented with strong organizational abilities to manage multiple tasks and priorities. You need to be mainly tidy.
  
• Sales-Driven Mindset Experience with sales strategies and ability of achieving KPIs, you won't be lonely, the language center team will help.
  
• Coordination Skills Ability to effectively coordinate class schedules and monitor teacher performance.
  
• Spanish Speaking Ability to hold a conversation in spanish language, even better if spanish mother tongue.
  
• Digital Marketing & Website Management (Preferred) Knowledge of digital marketing strategies and website maintenance. Experience with WordPress is advantageous; training available.
  
• Experience in Education Management (Preferred) Prior experience in managing or coordinating educational programs is desirable.

Compensation & Benefits

• Competitive salary
• Super Central working location
• Opportunities for professional development
• Super collaborative, young work environment with a passionate team

This role offers a unique opportunity to impact the growth and quality of language education across diverse programs. If you’re a dynamic, sales-oriented professional with a passion for education management, we’d love to hear from you.

To Apply: Submit your resume and cover letter detailing relevant experience and qualifications.

Position: Survey Project Manager

Salary: $7,000 – $8,000 

Contract Duration: 12 months

Responsibilities:

• Assist the management team and stakeholders to achieve operational objectives. 
• Provide regular statistical reporting and updates of various survey projects progress alongside survey statistics. 
• Provide sound recommendations to strategic plans and reviews. 
• Develop project plans with identified resources and budgetary needs. 
• Prepare and complete action plans devised in the efforts to improve quality and customer service standards. 
• Implement production, productivity, quality, and customer-service standards. 
• Conduct after-action reviews to improve processes and propose new initiatives. 
• Manage various stakeholders to ensure that operations are aligned with desired business outcomes.
• Provide guidance and advice to survey interviewers to ensure that the surveys are conducted in a timely manner and expected behavior and efficiency standards are achieved. 
• Perform Root Cause Analysis for service failures and develop future preventive measures and SOPs. 
• Responsible for Business Continuity Plan (BCP) and crisis management SOPs. 
• Coordinate with various survey teams to provide solutions for escalated cases. 
• Manage deadlines and ensure timeliness of data collection.
• Any other ad-hoc duties

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)

• Manage protocols (such as fire & emergency messages)

• Liaise with other department enquiries and requests

• Manage customers’ feedback

• Make accurate data entry to the CRM System and maintain records.

• Participate in trainings, tests and audits when required.

Pay Package

• Salary: $2,100 + $400 (Allowance)
• Yearly performance bonus

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 11:30AM to 9PM
• Shift shall be rostered. - With 1 hour of mealtime

• 5-day work week, inclusive of 1 weekend workday
• 2 Off days

General Requirements:

• Able to work independently as well as in a team

• Proficient in MS Excel / office

• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

Able to work in Shifts , weekend and PH support

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies.. If you wish to withdraw your consent, please email us at Ken.Tan@persoloutsourcing.com. Please feel free to contact us if you have any queries.

Job Description:

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.
• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.
• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.
• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.
• To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.
• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.
• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.
• To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.
• To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.
• To attend all Tools Box meetings and all safety meetings.
• To implement Testing & Commissioning plan.

Job Requirements:

• Diploma / ITC certificate in Electrical Engineering with 3 years experiences. Those with more years of experiences will be considered for senior position.
• Building Construction Safety Supervisor course and any other WSH related certificates.
• Candidates with some MEP design experiences will be an added advantages.
• Must be a team player, perseverance, diligent, integrity and initiatives.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to ref70@trustrecruit.com.sg

Please include the following information:

-         Reason for leaving

-         Expected Salary

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• At least 2 years of hands-on experience in maintenance engineering, preferably dealing with ACMV/ DX systems.
• Strong troubleshooting skills in electrical and mechanical systems
• Possess practical knowledge of CRAC/ WDS or critical infrastructure.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Location

Ubi

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ubi

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• No Need experience training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Design and develop AI/ML solutions using LLMs, NLP, and Deep Learning models
• Build and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases
• Develop and deploy CNN–RNN based architectures for multimodal applications (vision, speech, text)
• Integrate AI models into production systems via REST APIs and microservices
• Develop scalable backend services using Python
• Deploy, monitor, and maintain AI solutions on AWS (or other cloud platforms)
• Build and manage end-to-end ML pipelines, including data ingestion, training, evaluation, and inference
• Optimize model performance for latency, scalability, and cost efficiency
• Collaborate with cross-functional teams to translate business requirements into AI solutions
• Implement CI/CD pipelines for model deployment and continuous integration
• Ensure best practices in model governance, security, and compliance

Requirements

• 3+ years of programming experience in Python
• Strong hands-on experience with LLMs (Eg: Claude)
• Experience building RAG pipelines and vector search systems
• Solid understanding of Machine Learning & Deep Learning concepts
• Experience with CNN, RNN, or Hybrid architectures
• Experience in Natural Language Processing (NLP)
• Experience with REST APIs and Microservices architecture
• Hands-on experience with AWS services
• Experience with Docker and CI/CD tools, GitHub, Jenkins
• Experience with frameworks like TensorFlow or PyTorch
• Experience with LangChain, LangGraph, or AI agent frameworks
• Experience with multimodal AI systems
• Experience in data pipelines and distributed systems
• This role requires weekend on call support

Location

Hougang

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ubi

Working Hours

Office Hours
Monday to Friday.

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Reply to all emails sent by prospective patients to the company’s general enquiry email addresses in a professional, courteous and timely manner

• Call or text message prospective patients where a phone number has been provided to make appointments and follow up with an email.

• Handle live chat by replying to messages posted live on website by prospective patients.

• Advise estimated treatment cost and briefly describe procedure.

• Send emails to live chat contactees who were not replied to eg because of out of office hours

• Follow-up on patient leads from other online sources

• Follow-up with cancelled appointments to reschedule appointments

• Follow-up on leads on a daily basis

• Handle Facebook and Instagram: post comments and reply to messages

• Call patients that had called the Night Dental hotline the previous night to check that their appointment has been made

• Call patients the day after their surgery to see how they are doing

• Handle incoming calls that spill over when a clinic has missed them by greeting and re-directing caller appropriately

• Any other duties as and when assigned

Job Requirements
·  Minimum GCE N level.  Candidates with relevant work experience may be considered

·  Training will be provided for those with lesser experience.

·  Have excellent communication skills to reassure patients and create a friendly and condusive atmosphere 

·  Ability to speak English and any other languages to attend to patient’s enquiries and communicate with non-English speaking clients but not a requirement

·  Ability to multi-task and work under pressure

·  Ability to use Plato is an advantage but not a requirement

·  Pleasant disposition

·  Able to work night shift and weekends 

Location

Ubi

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• No Need experience training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Ability to communicate in English and Chinese fluently
4. Willing to work a flexible schedule including weekends
5. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Job Responsibilities

• Manage full-cycle recruitment processes.
• Develop and implement effective sourcing strategies.
• Utilize various channels to attract a diverse pool of candidates.
• Ensure a positive candidate experience with timely feedback.
• Collaborate with hiring managers to understand job requirements.
• Track and report recruitment metrics.
• Promote the company’s employer brand.
• Participate in career fairs and networking events.
• Identify opportunities to streamline recruitment workflows.

Job Requirements
• Bachelor’s degree in human resources, or related field
• Proven experience as a Talent Acquisition Specialist or similar role.
• Familiarity with sourcing techniques and platforms.
• Excellent communication, interpersonal skills and strong problem-solving skills
• Possessed 1-3 years of specialized talent acquisition experience

Job Responsibilities

• Manage full-cycle recruitment processes.
• Develop and implement effective sourcing strategies.
• Utilize various channels to attract a diverse pool of candidates.
• Ensure a positive candidate experience with timely feedback.
• Collaborate with hiring managers to understand job requirements.
• Track and report recruitment metrics.
• Promote the company’s employer brand.
• Participate in career fairs and networking events.
• Identify opportunities to streamline recruitment workflows.

Job Requirements
• Bachelor’s degree in human resources, or related field
• Proven experience as a Talent Acquisition Specialist or similar role.
• Familiarity with sourcing techniques and platforms.
• Excellent communication, interpersonal skills and strong problem-solving skills
• Possessed 1-3 years of specialized talent acquisition experience

The Data Center Facilities Engineer is a primarily administrative and coordination‑focused role supporting both local and data center operations. This position acts as an on‑site coordination point between operations stakeholders, facilities teams and network resolver teams, to ensure activities are executed smoothly, accurately tracked, and fully documented during live operations.

While the role is not a primary break‑fix position, it requires both basic DC operations and networking knowledge to support coordination, validation, and observation of general DC and network‑related activities. Hands‑on interaction with network equipment is expected at a foundational level.

Key Responsibilities:

Operations Coordination & Administration

• Coordinate with network, facilities, and other resolver teams during incidents, maintenance, and change activities.
• Track and monitor operational activities to ensure tasks are executed according to approved procedures.
• Maintain accurate and timely operational records, including:
• Incident and service request logs, Change and maintenance records, Shift handover documentation, Escalation and resolution updates
• Provide clear status updates and facilitate escalations during ongoing operations.
• Respond and deal with emergency events in daily operation.

Facilities & Environment Monitoring

• Monitor data center facilities systems including power, cooling, temperature, humidity, and alarms via the Building Management System (BMS).
• Acknowledge, log, and coordinate responses to routine facilities and environmental alerts.
• Support emergency events by coordinating response teams, documenting actions, and ensuring follow‑up activities are completed.

Network Resident Technician Support

• Provide basic network support assistance such as:
• Visual inspection of network equipment and indicators, Verifying port labels, cabling connections, and link status, Supporting guided reboots or checks under instruction from resolver teams
• Act as an on‑site liaison for remote network engineers, ensuring work is correctly executed and documented.
• Support rack‑and‑stack activities for network equipment under approved procedures.

On‑Site Access & Compliance

• Escort and supervise vendors, visitors, and technicians working within the data center.
• Witness and document work performed on facilities and network equipment.
• Ensure compliance with safety standards, regulatory requirements, and company policies.
• Support physical security processes including access control, key management, and visitor logging.

Record Keeping & Asset Management

• Maintain and update operational, maintenance, inventory, and asset records.
• Support inventory tracking for facilities and network equipment (e.g., DCIM or asset tools).
• Ensure documentation accuracy to support audits and operational reviews.

Other Bank Compliance

• Ensure adherence to bank compliance that will be provided as part of the training.

 Required Qualifications

• Minimum 1 year experience in data center operations, facilities support, or resident technician roles.
• Diploma or Degree in Electrical Engineering, Mechanical Engineering, IT, Computer Science, Networking, or a related field.
• Strong administrative and coordination skills, with experience managing tickets, records, and operational documentation.
• Basic networking knowledge, including:
• Understanding of network devices (switches, routers, firewalls), Structured cabling concepts and patching, Rack layouts and port identification
• Familiarity with data center environments, including power, cooling, fire protection, temperature, and humidity control.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Good command of English for operational communication and documentation.
• Willingness to work rotating shifts, including weekends and public holidays.

Good‑to‑Have / Advantageous Skills

• Hands‑on experience with network equipment installation, replacement, or troubleshooting.
• Experience with rack & stack for network devices.
• Exposure to structured cabling standards and labeling practices.
• Experience with DCIM or inventory tools (e.g., Nlyte).
• Familiarity with physical security operations in a data center environment.
• Local language proficiency is an advantage.

 Working Environment:

• There are 3 Shifts:

• Morning shift (M-F): 7:00AM to 4:00PM, Afternoon shift (M-F): 12:00NN to 9:00PM, Weekend Shift (Sat & Sun): 9:00AM to 6:00PM

  (Overtime is compensated)

Job Responsibilities
• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely,
accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle
accuracy and operational effectiveness

• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary
documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Degree/ Diploma in any discipline.

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing

environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

Micron Technology is seeking a Manager, Data Center SSD Firmware (M1/M2) to lead the Media Management (MM) firmware component team supporting Data Center SSD products. This role combines people management, technical leadership, and firmware component ownership to enable successful delivery of complex SSD firmware solutions.

Media Management (MM) firmware is the SSD firmware domain responsible for translating host data requests into reliable and efficient NAND flash operations. It comprises the Flash Translation Layer (FTL), which manages logical‑to‑physical address mapping, data placement, wear leveling, and reliability algorithms, and the Back End (BE), which controls low‑level NAND command execution and media interactions. Together, MM firmware is foundational to SSD performance, reliability, endurance, and quality of service.

The successful candidate will manage and develop a team of firmware engineers, serve as a firmware component lead for Data Center SSD programs, and partner closely with firmware leadership and cross‑functional teams to drive execution, quality, and continuous improvement.

Responsibilities

• People & Functional Management

• Manage and develop the Singapore‑based DC SSD Firmware Media Management (MM) team, including hiring, onboarding, performance management, coaching, and career development.

• Drive continuous skill growth and technical depth across the team to meet current and future business needs.

• Foster a culture of accountability, ownership, collaboration, and inclusion.

• Firmware Component Leadership

• Serve as Firmware Component Lead for Media Management in Data Center SSD programs.

• Own firmware component responsibilities including resource planning, scope definition, execution planning, and delivery tracking.

• Ensure component designs and implementations meet product requirements, quality standards, and schedule commitments.

• Program Execution & Delivery

• Partner with SSD firmware project leads and cross‑functional engineering teams to support successful execution and on‑time delivery of firmware milestones.

• Identify technical and execution risks early; drive mitigation plans and escalate appropriately.

• Take on additional assignments as needed to support broader SSD Engineering Group objectives.

• Process & Continuous Improvement

• Collaborate with the Firmware Leadership Team to improve engineering processes, development efficiency, and product quality.

• Promote best practices in firmware design, code quality, reviews, documentation, and knowledge sharing.

• Collaboration & Communication

• Foster strong teamwork and effective communication within the firmware organization and with global partners.

• Build trusted working relationships with peer managers, technical leads, and stakeholders.

• Micron Values & Leadership

• Act as a responsible Micron employee, demonstrating integrity, professionalism, and Micron values.

• Lead by example and serve as a positive role model for engineers and peers.

• Serve as Firmware Component Lead for Media Management in Data Center SSD programs.

• Own firmware component responsibilities including resource planning, scope definition, execution planning, and delivery tracking.

• Ensure component designs and implementations meet product requirements, quality standards, and schedule commitments.

• Program Execution & Delivery

• Partner with SSD firmware project leads and cross‑functional engineering teams to support successful execution and on‑time delivery of firmware milestones.

• Identify technical and execution risks early; drive mitigation plans and escalate appropriately.

• Take on additional assignments as needed to support broader SSD Engineering Group objectives.

• Process & Continuous Improvement

• Collaborate with the Firmware Leadership Team to improve engineering processes, development efficiency, and product quality.

• Promote best practices in firmware design, code quality, reviews, documentation, and knowledge sharing.

• Collaboration & Communication

• Foster strong teamwork and effective communication within the firmware organization and with global partners.

• Build trusted working relationships with peer managers, technical leads, and stakeholders.

• Micron Values & Leadership

• Act as a responsible Micron employee, demonstrating integrity, professionalism, and Micron values.

• Lead by example and serve as a positive role model for engineers and peers.

Minimum Qualifications

• Bachelor’s degree or equivalent experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field.

• Min 10 years of relevant firmware or embedded software development experience.

• Min 4 years of people management experience, including managing managers or senior technical leads.

• Experience delivering firmware in complex, cross-functional product environments.

• Strong communication, planning, and execution skills.

• Demonstrated success scaling teams, developing leaders, and driving execution across multiple projects or components.

• Strong critical thinking and cross-organizational influence skills.

Requirements:

• Experience with Data Center SSD firmware, NAND flash, storage subsystems, or components related to media management.

• Experience driving firmware projects in a matrixed, global engineering environment.

• Demonstrated success in talent development and team scaling.

• Familiarity with continuous improvement, engineering process optimization, and quality metrics.