Total 16,504 job vacancies in Singapore

Job Description: Customer Service & Administration Executive

Job Summary

The Customer Service & Administration Executive is responsible for providing excellent customer support and administrative assistance to ensure smooth daily operations within the service center. This role involves managing customer inquiries, coordinating service appointments, maintaining records, processing documentation, and supporting the service team in delivering exceptional customer satisfaction.

Key Responsibilities

• Welcome customers and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Schedule and coordinate vehicle service appointments with customers and workshop staff.
• Prepare and process service orders, quotations, invoices, and related documentation.
• Maintain accurate customer, vehicle, and service records in the company database.
• Follow up with customers regarding service status, completed repairs, and customer feedback.
• Resolve customer concerns and complaints efficiently while ensuring customer satisfaction.
• Support warranty claims processing and other service-related administrative tasks.
• Coordinate communication between customers, service advisors, technicians, and management.
• Assist with filing, data entry, report preparation, and general office administration.
• Maintain and update customer information and service history records.
• Ensure compliance with company policies, procedures, and customer service standards.
• Maintain the cleanliness, organisation, and overall presentation of the customer lounge and reception area to provide a comfortable and welcoming environment.
• Monitor and replenish lounge amenities, refreshments, and reading materials as needed.
• Conduct regular inspections of the customer waiting area and coordinate with housekeeping or relevant personnel to ensure cleanliness and maintenance standards are met.
• Support ad hoc administrative duties and projects as assigned by management.

Requirements

• Diploma, Certificate, or equivalent qualification in Business Administration, Customer Service, or a related field.
• Previous experience in customer service, administration, or the automotive industry is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with CRM systems or dealership management software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Professional appearance and positive attitude.

Key Competencies

• Customer Service Excellence
• Administrative Coordination
• Customer Relationship Management
• Communication Skills
• Time Management
• Attention to Detail
• Problem Solving
• Teamwork
• Record Management
• Organizational Skills
• Service Excellence and Customer Satisfaction Focused Approach

• Attractive package up to $18k

• Well established Main Contractor

• Government and Private Building projects

• Challenging and Rewarding career

• Senior PM positions available

Our client is seeking for suitable candidates to join them as Project Manager.

Responsibilities:

• Lead and manage project team
• Execute projects according to Schedule and Tender Specifications within Contract Budget
• Plan and update master programme
• Preparation of Progress Reports
• Troubleshoot and recover from unexpected delays
• Resolve on-site Contractual Issues
• Coordinate works between Clients, Consultants, Sub-contractors, Suppliers

Requirements

• Degree or Diploma in Civil Engineering
• Min 5 years of working experience in construction industry
• Experienced in HDB / Condo / Commercial projects
• Good leadership and organizing abilities
• · Good Pay + Good allowance + Good Bonus
• · Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• · Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

1. Customer Communication:

• Handle inbound and outbound telephone calls in a professional and friendly manner.
• Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
• Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
• Maintain a positive, helpful attitude in all interactions with customers.

2.  Administrative Support:

• Perform general administrative tasks as assigned, including data entry, filing, and document management.
• Update and assist in processing requests as needed.
• Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
• Ensure information of customers is accurately recorded in the system.

3.     Problem Resolution:

• Act as a liaison between callers and internal departments to resolve issues or concerns.
• Escalate unresolved issues to the appropriate department or supervisor for further assistance.
• Follow up on requests to ensure satisfaction and timely resolution.

Requirements:

• Strong communication skills, both written and verbal.
• Previous experience in customer service or a similar role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving skills with a keen attention to detail.
• Excellent organizational skills and ability to prioritize tasks.
• A positive, proactive attitude with a focus on customer satisfaction.
• Ability to work independently and as part of a team.
• Diploma or Degree in any Discipline
• Prefer to have experience handling customer inquiries via phone and email.

Others:
Working hours: Mon-Fri: 8.30am – 6.00pm

Salary: up to $15 per hr

Position: Customer Service Temporary Worker
Location: Woodlands Civic Centre
Duration: Till End Year (Dec 2026)

Reports To: Centre Manager / Supervisor

Interest applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Job Scope

• Attend to inbound and/or outbound customer calls professionally
• Handle customer enquiries, feedback, complaints, and requests promptly
• Provide accurate information on products, services, billing, or procedures
• Follow up on unresolved issues and ensure timely resolution
• Record and update customer interactions in the system accurately
• Escalate complex cases to relevant departments when necessary
• Meet service standards, response times, and KPIs
• Maintain professionalism and good customer relationships at all times
• Assist with administrative and documentation duties when required
• Support team operations and participate in training sessions

Requirements

• Good communication and interpersonal skills
• Customer-oriented with a positive attitude
• Able to handle difficult customers calmly and professionally
• Basic computer knowledge and typing skills
• Prior customer service or call centre experience preferred

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Kasey Kong

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

About Us

ECICS LIMITED' is a leading provider of general insurance solutions in Singapore. With a strong focus on customer service and innovation, we strive to offer our clients tailored insurance products and exceptional support. As a dynamic and forward-thinking organisation, we are committed to the continuous development of our employees and the growth of our business.

As a Customer Outreach Officer (General Insurance) at ECICS LIMITED', you will play a vital role in providing exceptional customer service to our clients. This full-time position is based in the Paya Lebar East Region, where you will be responsible for efficiently handling enquiries, resolving customer issues, and promoting our general insurance products.

Roles & Responsibilities:

• Conduct proactive outbound telesales activities to acquire new and renewal customers for our general insurance products.
• Value-add and create sales urgency to customers for our General Insurance products – Primarily retail motor, commercial motor, maid insurance and other smaller lines of retail products.
• Respond to customer queries professionally and facilitate resolution of problems while anticipating customers’ needs in phone, email and chat.
• Conduct verification checks on all existing customers as per company SOP and regulatory requirements.
• Ensure service quality and professional service conduct including intermediaries support.
• Ensure accuracy, customer information and complete documents are submitted.
• Coordinate with other departments as and when required to onboard cases in a timely manner.
• Compliance with established company policy procedures and guidelines.
• Assist immediate supervisor to prepare any reports and ad-hoc initiatives to improve sales and service strategies.

Qualifications & Requirements:

Basic Qualifications

• GCE O-Level / Diploma or equivalent

• Minimum two (2) years of telesales experience

Licensing & Certifications

• General Insurance certifications in BCP, PGI, and ComGI are preferred 

• Candidates without the certifications may be considered but must obtain them within two (2) months of employment

 Technical & Systems Proficiency

• Proficient in MS Office

•  Familiarity with policy administration system and typical manual referral workflows from UW/Claims history to Quotation is an advantage.

• Experience working in a call centre environment and using telephony systems.

Core Competencies

• Familiarity with General Insurance personal lines products, particularly Motor Insurance

• Strong sales, negotiation, and customer service skills

• Ability to draft professional email responses and communicate effectively with customers and stakeholders 

• Good interpersonal skills, pleasant telephone manner, meticulous in documentation and work fulfilment

• Fluent in spoken and written English; proficiency in an additional local language is an advantage

About the Role

Our client, a well-established trading company in the commodities sector, is seeking a Sales Coordinator to join their commercial team in Singapore.

This role plays a key part in ensuring smooth execution of end-to-end sales transactions — from contract creation through to shipment, billing, and final settlement. You will be the central coordination point between Sales, Finance, Logistics, Operations, and Customers, ensuring accuracy, efficiency, and timely execution of all commercial activities.

Key Responsibilities

Sales & Contract Administration

• Prepare and issue sales offers, contracts, and commercial documentation
• Maintain accurate records of contracts, amendments, pricing, and customer data
• Track key contract including shipment schedules, pricing validity, and payment timelines
• Ensure proper filing and maintenance of all commercial documentation
• Support contract execution and coordination of approvals and amendments

Customer & Stakeholder Coordination

• Act as first point of contact for routine customer enquiries
• Coordinate meetings, customer visits, and commercial arrangements
• Support onboarding and credit documentation processes
• Liaise closely with internal teams (Sales, Finance, Logistics, Operations) to ensure smooth execution

Commercial Reporting & Data Management

• Maintain accurate sales, shipment, stock, and revenue data
• Prepare weekly and monthly sales and performance reports
• Support forecasting, budgeting, and sales analysis
• Ensure data accuracy across all commercial records and systems

Systems & Process Support

• Update and maintain ERP and CRM systems (e.g. Oracle NetSuite or similar)
• Ensure timely and accurate data entry across platforms
• Support system improvements and process standardisation
• Perform data validation and reporting checks

General Support

• Assist with preparation of presentations, reports, and meeting materials
• Coordinate internal documentation and record management
• Support ad-hoc administrative and commercial tasks as required

Requirements

• Diploma or Degree in Business, Commerce, Marketing, or related field
• 2–5 years’ experience in sales coordination, import and export operations, logistics coordination, or similar roles
• Experience in trading, commodities, shipping, logistics, or international trade is highly preferred
• Strong proficiency in Microsoft Excel and Office applications
• Experience with ERP systems (e.g. SAP, Oracle NetSuite, or similar) is an advantage
• Strong attention to detail, organisation, and ability to manage multiple priorities
• Good communication skills and ability to work across cultures and functions
• Comfortable working in a fast-paced, deadline-driven environment

For a confidential discussion, please submit your updated resume to:

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients

What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Job scope

• Welcome customers enquiring about mobile issues
• Basic technical troubleshoot for the handphone and explain it to customers
• Attend to service customer enquiries promptly and politely
• Ensure data entry of keying of customer’s details and mobile details with accuracy
• Cooperate closely with technician especially for the handover of mobile handset and customer info

Requirements

• Minimum 1- 2 years of customer service experience
• Able to commit at least 3 to 4 days per week (weekdays)
• Good in interpersonal communication and love to interact with customers

Up to $3000

Based in Airport T3

Responsibilities

• Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

• Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

• Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

• Collaborate with colleagues and stakeholders to achieve customer satisfaction targets.

• Participate in training and development programs to continuously improve customer service skills and product knowledge.

• Analyze customer feedback and provide insights to improve customer experience.

• Develop and maintain a loyal customer base through personalized interactions and excellent service.

• Steering and manage Customer’s experience both on line and off line.

• Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc.

• Provide and upkeep service recovery protocol.

• Any other ad-hoc assignment as assigned by the Superiors

Requirements

• Diploma or Degree in relevant business related discipline
• At least 1 years’ experience in similar role

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 5-Day Work Week: Mondays –Fridays, 8:30am to 6:15pm
• Location: West / North-East
• Basic Salary: Up to S$4,000 per month + Attractive Commission
• Industry: Early Childhood Education

A leading preschool operator is seeking a Customer Relations Specialist to drive enrolment growth and deliver an exceptional parent experience from first enquiry through enrolment and beyond.

Job Responsibilities:

• Manage inbound and outbound enquiries via calls, walk-ins and digital channels
• Build strong rapport with prospective parents and understand their childcare and educational needs
• Present and communicate the school's curriculum, programmes, learning outcomes and approach confidently and professionally
• Drive conversion of enquiries into centre visits and enrolments
• Conduct engaging centre tours for prospective parents
• Guide parents through the decision-making process
• Take ownership of enrolment follow-ups and closure activities
• Deliver a personalised and positive customer experience and build long-term relationships with parents
• Serve as the primary point of contact for parents and ensure timely follow-up on enquiries
• Maintain accurate records of leads, follow-ups, visits and enrolment outcomes

Job Requirements:

• Min.Diploma in any discipline
• Min. 3 years of sales and/or customer service experience, preferably within the Early Childhood Education industry
• Sales-driven, results-oriented and motivated by achieving targets
• Willing to work weekends when required to support parent visits (time-off will be provided on weekdays)

Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225

Customer Service Officer (Enrichment Centre)
Working days & hours : 5 days (Inclusive of both weekends)
Weekday (1230PM - 930PM)
weekend (830AM - 630PM)
Working location (Current Hiring): 

• Toa Payoh
• Tampines 

(Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500 

Job Responsibilities: 

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers. 
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre
• Management or teachers. 
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

F&B CustomerService Staff (Full Time/Part Time)

If you are adynamic and motivated person who has strong interpersonal skills and more importantly, believe that YOU CAN MAKE A DIFFERENCE to the company, we would like to hear from you.

Responsibilities:

• Set up and maintain assigned tables with proper cutlery and glassware aligned to service standards
• Have thorough knowledge of menu items including ingredients, pricing and preparation time
• Provide excellent customer service with a warm and friendly attitude
• Provide menu recommendations appropriately
• Maintain high standards of cleanliness, hygiene, grooming and safety at all times
• Adhere to all health and safety guidelines
• Assist with any other duties assigned by Manager

Requirement:

• Prior experience in restaurant or hotel F&B is an advantage
• Passion for delivering high quality guest service
• Positive attitude, team player and good communication skills
• Able to work on rotating shifts and on a 5 days week basis inclusive of weekends and public holidays

Benefits

• Basic + Allowances+ Medical benefits + FREE movies!
• Attractive bonuses(applies to full-timers only).
• Career advancement opportunities.
• FUN and LIVELY working environment.

Interested candidates please e-mail your cover letter and detailed resume with Passport Size Photograph and Indication

of Expected Salary& Date of Availability to:

The Recruitment Officer

Re: Application for the post of Head Chef Recruitment

Email: recruitment@shaw.com.sg

(Only shortlisted candidates will be notified)

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 Days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Jurong East
Working hours: Mon - Fri, 8.15am-5.30pm
Basic Salary:  $2500-$2800

Responsibilities 

• Responsible for managing and coordinating Sea Export / Import shipments. 
• Ensure customer requirements are met and documentation is accurate and precise. 
• Ensure Fully Compliance on Workplace Safety & Health Procedure 
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.
• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations. 
• Perform general shipping functions including system data entries. 
• Coordinating and resolve shipment issues 
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments. 
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise. 
• To ensure related charges are billed and collected timely from the consignee or its agent 
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints. 
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents. 
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements

Requirements

• Minimum Diploma
• Knowledge in freight forwarding, import & export procedure or permit declaration. 

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 Days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

Execute Butler core tasks
• Takes accountability and ownership with every guest assigned in ensuring purposeful engagement and butler presence in each of their stay
• Diligently studies the guest profile of incoming arrivals, including but not limited to checking on guest history, conducting research on internet or social media platforms, sending out pre-arrival email and respond promptly, making amenities requisition, assisting with guests requests effectively over the phone, taking in-room dining orders, placing the order over POS (Point of Sales) system, dispatching job to floor butler as and when required, coordinating among internal and external stakeholders/vendors via MS Teams, messaging and other operational-related systems
• Responds to guest professionally in-person, over the phone, emails, and messaging systems
• Assists with limousine/taxi bookings, dining, attractions and entertainment reservations/ticket purchase, and any other guest queries/requests
• Prepares thoughtfully each suite, conducts seamless arrival meet and greet and in-suite check-in, customizes suite orientation, offers welcome drink, initiates unpacking service and customizes itinerary based on guest’s preferences
• Serves and replenishes amenities, facilitates daily make-up room and turndown services, assists with laundry services, performs shoe-shining, and purposefully notes down preferences through observations and interactions
• Makes appropriate dining recommendations, proficiently takes in-room dining order, promptly serves the order and organize clearance of soiled dishes
• Orchestrates celebrations for guest with special occasions with creativity and customization
• Proactively connects with guests for pre-departure arrangement, initiates packing assistance, booking of limousine, luggage assistance, ensures accuracy of bill settlement and conducts a seamless check-out and fond farewell
• Addresses any security incidents and feedback to Butler Management
• Resolves feedback and guest challenges with good standard
• Rotates to any taskforce when operationally required
• Rotates to Butler Command Center as and when designated (located at Perennial Business Centre)
• Adapts to changes and ensure adherence to organizational operating procedures and service standards
• Performs any other duties and responsibilities as and when assigned by Management

Perform Service and Operational Excellence
• Performs all tasks with accordance to Forbes 5 stars standards and guidelines
• Always exhibits exceptional service to guests and fellow employees
• Ensures handover between shifts are communicated effectively
• Attends daily pre-shift briefing and post-shift debrief, and job-related trainings
• Obtains and keeps Guest/VIP preferences up to date in OPERA and individual profile sheet along the stay journey – Pre-arrival, arrival, in-house, departure, post-departure, and return stay
• Maintains cleanliness of front and back of house (lift lobbies, corridors, storage rooms, offices, pantries, etc.)
• Stays up to date on internal promotions and local offerings
• Adheres to department’s grooming standards and professional disposition
• Recommends innovative ideas to enhance guest journey
• Suggests improvements towards butlers’ efficiency and effectiveness

Apply Operational Risks
• Adheres to Workplace Safety and Health (WSH) policies, practices, and procedures
• Monitors activities in both front and back of the house; reports any suspicious characters, items, and/or activities to Security Department
• Responds to emergency situations and reports to Butler management
• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details
• Handles luggage/baggage lifting, placement or other related requests such as moving or storing the items.
• Lengthy periods of standing, walking; seating or taking stairs may be required
• Moves operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing and carrying items
• Able to perform under high stress level and able to deal with challenging guests/situations

Participate Employee Engagement
• Holds the values of One MBS (Marina Bay Sands) culture
• Works cohesively and respectfully within the department
• Ensures a collaborative working relationship with other departments and vendors
• Self-motivates for continuous self-learning and development

Involve in Documentation, Financial and report management
• Attends scheduled departmental meetings as required
• Reviews systems and processes for workflow and productivity improvement
• Performs administrative duties such as inventory and filing of reports as required based on the assigned duties given within the Paiza Butler Tea
• Observes the usage of supplies to ensure that it is within budget and minimize wastage
• Contributes ideas in support of the company vision, mission, value, and guiding principles
• Actively involves in Sands Cares and sustainability programmes to drive organisational initiatives

Job Requirements

Education & Certification
• Diploma or Degree in Hospitality or Tourism Management preferred

Experience
• Minimum 1 year experience in relevant experience

Other Prerequisites
• Proficient in the use of Property Management System and all relevant property management and operational systems, such as FCS, LDS, and Point of Sales (POS) Systems.
• Proficient in using Microsoft Office applications
• In-dept knowledge of Marina Bay Sands is mandatory
• Good knowledge of Singapore, the difference of multi-cultures, sights, attractions, and dining
• Excellent communication skills in English and Bahasa Indonesia are essential as the role will require to serve Bahasa Indonesia-speaking guest
• Ability to speak other language(s) is an advantage
• Be flexible and willing to work on any day and any shift (shift rotation is based on operational demands)
• Possesses exceptional interpersonal skills and attentiveness to details
• Works well with a team and supports proactively
• Focuses on service with an eye for detail
• Prioritizes and organizes work efficiently
• Self-motivates and with a positive “Can Do” mindset
• Acts with integrity and high professionalism
• Embraces and adapts supportively to changes
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Ensures security and confidentiality of guest and hotel information
• Embraces and responds to changes effectively
• Understands the needs of international luxury travellers
• Multicultural understanding

Key Responsibilities

* Provide administrative and customer service support to the Safety Sales team and Key Account Managers.

* Prepare and submit government tenders via GeBIZ.

* Handle customer enquiries on products, pricing, quotations, order status, and delivery timelines.

* Process customer purchase orders (POs) and generate relevant sales reports.

* Verify pricing and commercial terms before order confirmation and processing.

* Coordinate closely with the logistics team to ensure timely fulfilment and delivery of orders.

* Follow up with local customers on enquiries, order updates, and delivery arrangements.

* Liaise with Purchasing for procurement arrangements when required.

* Prepare quotations in line with company policies and guidelines.

* Support general departmental administrative duties and ad hoc tasks assigned by management.

* Participate in Workplace Safety & Health (WSH) activities and responsibilities.

Requirements:
* Diploma in Business Administration/Sales & Marketing or any other relevant discipline
* Minimum five (5) years experience in a similar role
* Proficiency in Microsoft office, SAP system

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599