Total 4,310 job vacancies in Singapore

About the Company

Since 1997, Avallis Financial has been a trusted leader in Singapore’s independent financial advisory space. Built on a foundation of transparency and client‑first values, we empower individuals and families with personalised financial guidance that stands the test of time.

As a consistently top‑performing life brokerage, our breadth of solutions gives advisers the flexibility to design strategies that truly serve clients’ needs. With a strong heritage and a forward‑looking mindset, Avallis continues to grow — and we’re looking for the next generation of advisers to grow with us.

What the role looks like

• Handle client inquiries regarding insurance policies, coverage details, and procedural requirements, ensuring clear and timely communication.
• Coordinate with insurers and clients on policy issuance, endorsements, claims, and renewal matters to ensure smooth processing and customer satisfaction.
• Provide comprehensive administrative support to the team, including documentation, data entry, follow-ups, and maintaining accurate policy records.

What we are looking for

• Minimum Diploma qualification

• Candidates with at least 2 years of relevant experience will have an added advantage

• Candidates with the required Insurance Certification for handling general insurance and employee benefits will have an added advantage

• Good interpersonal and communication skills

• Possess initiative and strong problem-solving skills

• A team player and hardworking, and possess a warm personality

• Proficient in Microsoft Office and IT savvy

• Only applicable for Singaporeans and Singapore Permanent Residents
  

Manager, Sales & Customer Success

About AETOS

AETOS is a purpose-driven organisation committed to securing a better future for our families, communities, and clients. Built on strong values and fundamentals, we strive to go fast, go together, and go beyond in everything we do.

While security remains our core business, we are also at the forefront of solving real-world challenges through technology and integrated solutions across safety, security, facilities management, sustainability, and more.

At AETOS, our people are our greatest strength. We are committed to creating opportunities for personal and professional growth through continuous learning and development.

Why Join Us

At AETOS, we believe our people make the difference. We foster a culture of ownership, trust, collaboration, and excellence, where every team member is empowered to make an impact.

If you are passionate about building client relationships, driving business growth, and delivering value-driven solutions, we welcome you to be part of our journey.

Job Responsibilities

As a Manager, Sales & Customer Success, you will play a key role in driving business growth, strengthening customer relationships, and ensuring successful delivery of solutions and services to clients.

Key Responsibilities

• Drive sales, business development, and customer engagement initiatives to support the Group’s growth objectives

• Build and maintain strong, long-term relationships with key clients, partners, and stakeholders

• Serve as the main point of contact for major accounts and high-impact projects

• Identify opportunities to enhance customer retention, client satisfaction, and account growth, including upselling and cross-selling opportunities

• Develop and execute customer success strategies to deliver value-based outcomes

• Prepare and submit high-quality proposals for tenders and projects

• Develop impactful PowerPoint presentations and deliver persuasive presentations to clients and stakeholders

• Lead negotiations and manage commercial discussions for high-value and complex contracts

• Analyse business opportunities, customer needs, and market trends to support strategic decision-making

• Work closely with internal teams to ensure smooth project execution and customer satisfaction

• Continuously review processes and recommend improvements to enhance operational and commercial performance

Requirements

Qualifications & Experience

• Advanced Diploma / Degree in Business, Marketing, Engineering, or related disciplines

• Minimum 5 years of managerial experience, preferably in sales, business development, account management, or customer success

• Prior experience in the security industry will be an added advantage

Skills & Competencies

• Strong passion for sales, business development, and customer engagement

• Proven ability to build trust-based relationships and manage key stakeholder accounts

• Good understanding of customer success strategies, including client retention and account growth

• Excellent communication, presentation, and interpersonal skills

• Strong stakeholder management and influencing skills across all organisational levels

• Good analytical, commercial, and problem-solving abilities

• Experience in preparing tenders, proposals, and business presentations

• Strong negotiation skills, particularly in handling large-scale and high-value contracts

What We Offer

• Opportunities for career growth and professional development

• A collaborative and purpose-driven work environment

• Exposure to strategic projects and key client accounts

• The chance to be part of an organisation that is transforming the future of integrated security and solutions

Responsibilities:

• Greet and welcome customers in a warm and professional manner
• Take customer orders accurately and efficiently
• Serve food and beverages promptly and courteously
• Handle customer inquiries, complaints, or feedback with a positive attitude
• Maintain cleanliness and organization in the dining area and service stations
• Process payments using POS systems and handle cash/credit transactions
• Restock and replenish service items as needed
• Perform opening and closing duties as assigned
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

Company Overview / Employee Value Proposition

SAACKE Singapore Pte Ltd offers comprehensive marine automation solutions. Our expertise includes troubleshooting boiler and burner systems, and providing service & repair for control systems, supported by a global network of service centers. SAACKE Singapore is committed to providing exceptional customer service and ensuring complete client satisfaction.

Job Summary

We are seeking a skilled and motivated Service Engineer to join our team in Singapore. The ideal candidate will have hands-on experience with marine equipment—particularly boilers, burners, and their supporting systems.

Responsibilities

• Lead commissioning, maintenance, repair, and troubleshooting of marine electrical and mechanical equipment onboard vessels and in company premises/workshop, including burners, boilers, scrubbers, EGE, EBG, GCU, and supporting systems
• Travel on short notice regionally and occasionally globally to perform onsite service and support, maintaining readiness with valid travel documentation, passports, visas, and vaccinations
• Execute work adhering strictly to company Quality, Health, Safety, and Environment guidelines and customer site procedures, and report unsafe practices and incidents promptly
• Prepare and obtain customer signatures on Service Certificates (time sheets) onsite to document completed work
• Write detailed Service Reports outlining job performed, identify potential safety issues, recommend spare parts, and suggest future service actions to customers
• Proactively recommend required or suggested spare parts to customers to optimize equipment performance and reliability
• Identify and communicate sales opportunities to Service Managers to support business growth
• Provide both onsite and remote technical support to clients, resolving issues efficiently and enhancing customer satisfaction
• Collaborate effectively with colleagues by sharing knowledge and experience to foster a team-oriented environment
• Prioritize and execute tasks with a customer-focused approach, ensuring clear communication and high-quality work outcomes

Required competencies and certifications

• Minimum 5 years of troubleshooting experience in electrical, electronic, and mechanical systems
• Strong automation background essential for effective service delivery
• Proficient in using MS Office applications for documentation and communication
• Fluent written and spoken English to ensure clear communication with clients and team members

Preferred competencies and qualifications

• Experience with boiler and burner systems, scrubbers, and marine industry automation preferred but not mandatory
• Basic programming skills in Siemens PLC (Programmable Logic Controllers) considered an advantage
• Experience with automation, control and instrumentation devices, pumps, electrical motors, frequency converters, actuators, and positioners preferred

Job Responsibilities:

• Responsible for troubleshooting equipment failures
• Plan, schedule and perform predictive and corrective maintenance    
• Ensure accurate and updated maintenance records.
• Provide maintenance report and conduct meeting
• Develop and implement maintenance procedures
• Track uptime, downtime, MTBF and MTTR of CDS
• Perform FMEAs and implement solutions
• Manage spare parts inventory and ordering
• Lead Shift Technicians in the timely completion of all required tasks
• Training of technicians/ customer personnel on equipment (i.e CDS and SDS) operation and maintenance
• Ensure high standard on safety and housekeeping and assist in such audits
• Generate reports and presentations on all related activities
• Lead startup, commissioning, installation of CDS, SDS and process systems
• Involved in improvement plan
• 24 hour standby for emergency activation or shutdown
• Perform miscellaneous job-related duties when necessary.

Job Requirement:

• Diploma / Degree in Engineering
• Min 2 years of experience in relevant industry
• Strong customer facing skills
• Fluent in written and spoken English to ensure clear communication with clients and team members

Company Overview

The client is an award-winning restaurant specializing in Brazilian Churrasco cuisine. Established in 1994, it is the first Brazilian Churrascaria in Singapore and Southeast Asia, known for authentic dining experiences.

Job Summary

Join a fast-paced, dynamic team as a Service Crew member, delivering excellent food and beverage service while maintaining cleanliness and engaging positively with guests.

Responsibilities

• Collaborate with team members to deliver smooth and efficient service that meets customer service standards consistently
• Demonstrate complete knowledge of all beverage items on the menu to assist and inform guests
• Take accurate food and beverage orders and serve them promptly to guests
• Engage with guests by suggesting and introducing new menu items to enhance their dining experience
• Maintain cleanliness and hygiene standards in the work area to ensure a safe and pleasant environment

Preferred competencies and qualifications

• Positive learning attitude and self-motivation to adapt in a fast-paced environment
• Strong interpersonal skills to interact effectively with guests and team members

Other Information

Benefits

• Meal allowances
• Uniform provided
• Annual leave, sick leave, public holiday off, and all other leave entitlements
• Medical reimbursement
• Overtime pay

Contact

• If you are keen to join as part of our highly motivated and fun team, please submit your resume @ fiza@brazilchurrasco.com or call: 64678175 / 96553269 for an interview. We will contact you shortly.

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Possess min NTC, NITEC or Technical Trade Certificate
• Preferably with class 2 or 3 driving licence
• Greet customers/drivers professionally and courtesy
• Listen to customer/driver concerns and accurately document vehicle issues in the job card. Open and close job cards/repair orders in the system
• Handle accident repairs and claims
• Provide accurate time and cost estimates for servide jobs
• Handle customer/driver complaints or issues
• Liaise between workshop and customers to communicate technical information

Interested candidates, please submit your updated resumes to Human Resource via email at : yani@wts.com.sg or call 6799 6881.

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy

• Assist customers in navigating respective website and online services

• Maintain accurate records of customer interactions and transactions

• Collaborate with other team members to improve processes and enhance customer satisfaction

• Stay up-to-date with product knowledge and company policies

• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written

• Customer-focused with a genuine passion for helping people

• Basic computer proficiency

• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Secretary, Customer Service

Reports to: SVP, Head, Customer Service

Role Summary:

This role provides secretarial support to the HOD and supporting the operations of the department to ensure smooth daily operation.

Job Responsibilities:

• Provide secretarial support to HOD, schedule and coordinate meetings and calendar management and maintain minutes of meeting if required
• Assist in budgeting, maintain and monitor expenses
• Provide administrative support in terms of payment processing, filing, upkeeping of records, requisitions etc
• Provide operational support in setting up and closing down of site offices, and admin support as and when required onsite.    
• Manage department’s warehouse needs and cost
• Assist in preparation of reports, presentations and communication/publicity posters
• Provide logistics support to ensure stakeholder events are implemented successfully.
• Support HOD in organizing and coordinating City Sunshine Club (CSC), CDL’s volunteering events and activities.
• Maintain all CSC records and ensure accuracy of information for reporting 
• Represent department for company-wide initiatives (EHS, fire warden/safety officer, StaffConnect, Sustainability sub-com, etc)
• Assist in ad hoc projects/matters as and when required.

Job Requirements:

• Private Secretarial Certificate
• Diploma in Administration/Management
• Min 3 years secretarial experience in Customer Service
• Good writing skills
• Good organising skills
• People skills
• A good team player
• IT savvy and competent in Microsoft (Word, Excel, PowerPoint), Canva, Adobe, etc.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Responsibilities:

• Perform outbound calls to users who leave callback
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact
• Handle emails as assigned by team leader
• Handle responses via the Chatbot
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Requirements:

Need to work in shifts, on weekends and PHs

Shift/Work schedule – 44 hours per week. 5.5 days.

    (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

Company Overview

Dynacast is a global leader in precision die casting and MIM components manufacturing for automotive, electronics, healthcare, and more. We deliver value through engineering expertise, efficient operations, and advanced quality planning systems.

Job Summary

Manage customer inquiries and order processing while coordinating with production and logistics to ensure timely delivery. Maintain records and support customer communications to enhance service quality and operational efficiency.

Responsibilities

• Respond to customer inquiries and process orders accurately in the system to ensure seamless order management
• Coordinate with production, planning, and logistics teams to achieve timely order fulfillment and delivery
• Monitor order status and proactively communicate with customers to resolve issues and complaints promptly
• Maintain accurate records and prepare reports on orders, forecasts, delivery performance, inventory, and customer feedback
• Support customer meetings and follow up on order, delivery, and service-related matters to strengthen customer relationships

Required competencies and certifications

• Diploma or Degree in Business, Supply Chain Management, or equivalent
• Minimum 3 years of relevant experience in Customer Service, Sales Support, or Order Management
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Strong interpersonal, communication, and negotiation skills to effectively manage customer interactions
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently

Other Information

Interested applicants please submit your resume via the Apply Now button below, stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

Job Summary

You will respond to customer inquiries through multiple channels, provide accurate product and service information, handle complaints professionally, and maintain detailed records. You will also prepare reports, support office tasks, and coordinate with other departments to enhance customer satisfaction and build lasting relationships.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person to provide timely and accurate information about products or services
• Handle customer complaints and concerns professionally to resolve issues and maintain satisfaction
• Record customer interactions and transactions accurately to ensure reliable documentation
• Prepare reports on common customer issues and feedback to inform service improvements
• Maintain proper records for future reference and audit purposes
• Collect customer feedback systematically to identify opportunities for service enhancement
• Build long-term relationships with customers by delivering consistent, positive experiences
• Assist with general office tasks as needed to support daily operations
• Coordinate effectively with sales, technical, and logistics departments to resolve customer issues and improve service delivery

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

Order & Fulfilment Management

• Serve as the primary customer interface for order processing, changes, and delivery coordination

• Ensure timely and accurate processing of customer orders to meet delivery commitments

• Coordinate with third-party logistics providers to manage shipments and deliveries

• Update delivery commitments on customer portals for new orders, reschedules, and forecast confirmations

• Handle sample requests and customer returns, including RMA and credit/debit documentation

• Maximize monthly billings by aligning deliveries with customer request dates

Forecasting & Inventory Planning

• Lead forecast planning in collaboration with Sales to understand demand trends and backlog status

• Translate forecasts into actionable shipment and production plans

• Manage customer stocking programs (VMI/SMI, Demand Pull) to balance inventory availability and optimization

• Monitor supply vs. demand and escalate gaps in inventory or production capacity

• Identify and escalate discrepancies between OEM, CM, and distributor forecasts

• Proactively chase missing purchase orders and validate forecasts against actual orders

Cross-Functional Collaboration

• Work closely with Sales to support revenue maximization through timely fulfilment and issue resolution

• Attend sales reviews to provide data, shipping updates, and insights on capacity and constraints

• Participate in the implementation of customer-related program initiatives and process improvements

• Drive backlog management by prioritizing urgent orders and coordinating with factory teams

Process Optimization & Support

• Identify opportunities to streamline workflows and reduce manual tasks

• Support ad-hoc projects and assignments as directed by the Manager

INTER BU / SBG LIAISONS (Responsibility for transversal activities or cross departmental line : projects, programs, etc.)

1. Liaise with Manufacturing Units and Material Planners on order acknowledgements and schedule changes.

2. Co-ordinate delivery with Logistics.

3. Liaise with Finance Dept for any account receivable discrepancies.

4. Liaise with IS for customer requirements such as barcoding and EDI.

EDUCATION (Qualifications obtained in the course of formal education and/or training)

Diploma or Degree Holders.

EXPERIENCE & KNOWLEDGE REQUIRED:

• 5 years of experience working in a customer service and planning function, preferably in the electronics industry.

• Knowledge of inventory management will be an added advantage.

• Familiar with MRP/ERP planning system preferably with QAD application.

• Knowledge of Microsoft Excel and Words application.

Working hours:

Mon to Fri, 8:30am to 5:30pm

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Job Description:

• Basic knowledge of MS Excel

• Customer service oriented

• Good communications skills. Able to express clearly, to listen and understand effectively

• Demonstrates effective customer communication skill

• Able to manually be handling of up to 10kg of loads

• Ability to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm

We are a ​Café in the day, music bar at night with 15 private karaoke / entertainment rooms.

We are the first family karaoke place in Singapore with a full fledge kitchen that serve café quality food. Majority of our foods here are made in-house from scratch and we even grow our own herbs!

We understand the important role that food plays in building relationship and experience. The entertainment facilities that we have here are beyond karaoke system. There are pool table, game consoles, dice, as well as card and board games. We are best known as the place for celebration.

We are looking for a full time Customer Service Administrator

Job scope includes:
- Handling reservations and answering customers enquries via phone call or email

- Handling all delivery orders which includes creating packing list, DO, PO, invoices
- Keying online orders into system and communicate with the various team to ensure a smooth operation flow
- Planning efficient delivery routes, allocating and matching drivers
- Maintain cleanliness within work premises.
- Assisting in F&B operation

- Assisting with administrative duties like printing, laminating and labeling

Job requirements:
= Proficient with Microsoft
- Able to prioritize task and organized.
- Positive customer service skills with an ability to communicate eloquently and effectively.

We are hiringa customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalatecomplaints across a number of communication channels.

Responsibilities:

·       Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, andcomplaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Managing a team of junior customer service representatives.

·       Ensure customer satisfaction and provide professional customer support.       

Qualifications:

·      Experience working with customer support.

·      Excellent communication and interpersonal skills

·      A positive, can-do attitude

·      The ability to stay calm under pressure

·       Basiccomputer skills

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Roles & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Consistently well-groomed according to the high appearance standards of the salon and the company
• Degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Description

We are looking for a Customer Service Executive to support day‑to‑day customer enquiries and deliver a positive customer experience across multiple service channels.

The role involves handling customer enquiries, managing basic complaints, maintaining service records, and supporting service quality standards.

Key Responsibilities

• Handle customer enquiries via phone calls, emails, and digital channels.
• Provide accurate and timely responses to customers.
• Record customer interactions and cases in the CRM system.
• Assist with handling and resolving customer complaints, escalating cases when required.
• Support frontline service operations and follow established SOPs.
• Track basic service metrics and support reporting requirements.
• Ensure customer data is handled in compliance with PDPA and company policies.

Job Requirements

• Diploma in any discipline.
• Fresh graduates are welcome, preferably with some customer service or retail experience.
• Good communication and interpersonal skills.
• Ability to communicate in English and Chinese to serve customers.
  (Language requirement is job‑related and required for customer interactions.)
• Customer‑oriented, willing to learn, and able to work in a team environment.

About the Role

Drive customer acquisition through outdoor and event-based interaction, focusing on high-volume face-to-face conversations.

Responsibilities

• Engage walk-by prospects at outdoor sites

• Conduct quick value-focused explanations

• Close sales immediately

• Track and improve KPI performance

We are looking for individuals who enjoy interacting with people and building meaningful connections.

As a Customer Relations Specialist, you will play a key role in representing brand clients and creating positive experiences for customers.

Key responsibilities:
• Engage with customers and introduce brand campaigns
• Provide clear and confident communication about products or services
• Build rapport and positive customer relationships
• Support marketing initiatives and brand awareness campaigns

Requirements:
• Good communication skills
• Friendly and approachable personality
• Willingness to learn and grow professionally
• Team-oriented mindset

What we offer:
• Training and mentorship provided
• A collaborative team environment
• Exposure to marketing and sales campaigns
• Opportunities for growth and development

Apply here for more info.

Safran Aircraft Engines is currently seeking a skilled and enthusiastic professional to join our team as Senior Customer Support and Program Manager (CSPM) for APAC region.

The Senior CSPM will report to the Regional Director for Customers Operations in India and Asia-Pacific within Support & Services Division, and work in transverse with the Commercial Engines Sales, Quality, Maintenance & Finance teams

He/she will have two main missions:

- 1/ Manage Customers' relationship: For Airline customers in Asia region, you will be in charge of Customers' relationship management (for both support and services) and all related business and operations. Your main objectives will be Customers satisfaction and contracts profitability.

o You will be in charge of a portfolio of Customers in Asia region:

- Singapore, Vietnam, Malaysia, Japan, South Korea, …

- With major CFM Customers such as Singapore Airlines (30aircraft), VietJet (50 aircraft – 200 to be delivered); Japan Airlines (60 aircraft), Asiana (25aircraft), …

o You will animate / coordinate in a transversal mode the Customer Team (CT), meaning all the company members in interface with the Customer to ensure a good alignment on the strategy and the communication.

o You will ensure Customer satisfaction, define and implement the customer engagement plan

o You will have ownership for meeting economic objectives defined for the year (Turnover, Profitability, Cash)

o You will also manage contracts long term profitability and contribute to profitability of future contracts, in relation with Sales. For Customers under your direct management, you will have to define a clear CFM strategy, path, actions plan, in coordination with our partner GE for the execution of the contract and the protection of its profitability.

o You will ensure that CFM meets its contractual obligations to Customers, prepare and support Entry Into Services and fleet program implementation, manage MRO performance (both in TAT and costs)

o At last, you will alert in case of difficulties or anticipated difficulties in the contract execution or for Customers' insatisfaction.

- 2/ Be GE's referent for APAC region: Under Regional Leader supervision, you will act as a point of contact for GE teams in the APAC area with the objective of ensuring that Safran's interests are taken into account and that One CFM best practices are deployed.

o In close coordination with our GE's counterparts, you own responsibility for building a trustful and demanding relationship between SAE and GE teams (Support, Services and Sales), on top of the one with Customers.

o You will support others SAE's local CSPMs, and help to build a proactive relationship with GE management, in order to be able to deal with most of topics, and avoid management escalation each time possible.

Required Qualifications and skills:

1. Proven experience of minimum 8 years as a Customer Manager or similar role in an international environment, with a passion for aviation industry.

2. Excellent project management skills, with a track record of successfully managing complex projects from start to finish.

3. Strong ability to build and maintain relationships with Customers, demonstrating exceptional interpersonal and communication skills, with appetite for business trips.

4. Highly organized and detail-oriented, with the ability to prioritize tasks effectively and meet deadlines, in high autonomy.

5. Demonstrated problem-solving and analytical skills, with the ability to think creatively and deliver effective solutions.

6. Proficiency in utilizing management software and other relevant tools to track Customer interactions and manage projects.

7. Excellent presentation and persuasion skills.

8. Bachelor's degree) in Engineering, Business Administration or a related field.