- 2 years contract (renewable)

- Up to $3,000 + PB

- Mon - Fri; 8am – 5.30pm

- Hillview Link (near Cashew MRT)

Responsiblities:

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition

2. Register and enroll visitors facial recognition efficiently and accurately

3. Provide efficient queue management and crowd control where needed

4. Protect and maintain accurate and updated visitor records according to PDPA requirements

5. Key management including issue, return and accounting for all keys on a daily basis

6. Able to multitask and to work fast

7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

8. Monitor attendance and prepare report as needed.

9. Comply and adhere to SOPs, policies, guidelines and processes

10. Flexibility to change roster should there be a need to.

11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

12. To participate in digitisation exercises, organising files and documents as necessary.

Period:

• 2 years contract (renewable based on performance and headcount availability)

Location:

• Hillview Link (near Cashew MRT)

Working hours:

• Mon - Fri; 8am – 5.30pm

Salary:

• Up to $3,000 + PB

Job Requirements:

• Minimum O level
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage
  

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
faiza@successhrc.com.sg (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

The Warehouse Hotel is a heritage hotel along the Singapore River in a restored 1895 warehouse. It offers design-led rooms blending heritage with contemporary comfort, providing guests a culturally rich and quietly luxurious experience.

We are looking for Food & Beverage Service Crew to join our hotel!

As the Food & Beverage Service Crew we rely on you to:

• Support the daily operation of the bar/restaurant
• Provide a high-quality service to our bar/restaurant guests
• Ensure the smooth operation of the assigned work section
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Willing to work shifts including weekends and public holidays

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Paperbakes Singapore– Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART TIME - Minimum 6 hours a day ($12 per hour)

FULL TIME - 44 hours (OT payable)

Job Duties

• Greet and assist customers
• Handle POS (sales terminal), Food Delivery devices and all cashier transactions
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Minimum 6 months of relevant working experience in F&B
• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Familiarity with using iPads, delivery portal devices and phones
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

We are seeking a Service Advisor to act as the key link between our customers and workshop team, ensuring a smooth and transparent vehicle service experience from intake to completion. If you have a passion for cars, enjoy helping customers, and are looking to build a rewarding career in the automotive industry, we invite you to join our team and grow with us.

Key Responsibilities:

• Serve as the primary point of contact for customers throughout the repair and servicing process.
• Liaise closely with workshop technicians to review inspection findings and repair requirements.
• Evaluate whether repairs are chargeable, covered under warranty, or eligible for goodwill support.
• Generate accurate repair quotations and clearly explain technical findings, repair recommendations, timelines, and associated costs to customers.
• Accurately translate customer-reported issues into detailed, actionable work orders for the technician team.
• Monitor repair progress and coordinate with workshop colleagues to ensure jobs are completed within the committed timeline.
• Proactively provide customers with updates regarding repair status, additional findings, delays, or completion schedules.
• Prepare job cards, service reports, invoices, and related service documentation.
• Hand over completed vehicles to customers and explain the repairs carried out, along with any maintenance recommendations.
• Maintain a high standard of customer satisfaction by providing professional and responsive service.

Key requirements:

• Minimum 1–2 years of experience in automotive service advisory, customer service, or a related field.
• Possess a valid Singapore Class 3 Driving Licence.
• Good understanding of vehicle systems, servicing, and repair processes.
• Strong communication and interpersonal skills.
• Customer-oriented with a professional, patient, and positive attitude.

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART-TIME RATES FROM $12/HOUR

Job Duties

• Front of House Counter Operations
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Candidates with no prior experience are welcome to apply, as training will be provided
• Basic digital literacy
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Description

We are seeking enthusiastic and responsible individuals to join our Japanese restaurant chain as full-time service crew members. You will play an important role in creating a pleasant dining experience for our guests.

Key Responsibilities:

Welcome customers, assign seats, and present menus

Take orders and record dietary preferences

Perform cashiering duties

Serve food and introduce dishes when needed

Clear and reset tables, and maintain the cleanliness of the dining area

Job Requirements:

No prior experience required – training provided

Able to communicate in basic English to interact with customers and the team

Knowledge of simple Japanese is a plus (e.g., dish names), but not required

Positive attitude, good team spirit, and customer-oriented

Able to stand or walk for extended periods and carry light to medium loads (e.g., trays)

Benefits:

Annual Leave: 7 days

Medical Leave: 14 days

Career progression opportunities

Friendly team and supportive management

Responsibilities including but not limited to:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Responsibilities

· Provide service support for customers – to both external and internal

· Provide accurate information and timely generation of Service Reports

· Support our service team and ensure daily smooth operations

· Assist in procurement of inventory stock

· Pro-actively participate in improvement plans and ERP system

Requirements

· Minimum Diploma holder in any field, with at least 2 – 3 years of experience

· Meticulous & detailed-oriented

· Able to meet deadlines and multi-task

Company Overview

MAGES Institute of Excellence is a leading private education institution in Singapore, specialising in Creative Media, Technology, Game Development, Design, Immersive Media, and Professional Development programmes.

Job Summary

The Student Services Administrator provides primary administrative support to students from enrolment to graduation, ensuring smooth processes, accurate records, timely communication, and compliance with institutional and EduTrust policies.

Responsibilities

• Communicate clearly and professionally with students to provide friendly, student-centric service throughout their learning journey
• Manage student records and documentation accurately to maintain compliance with institutional policies and EduTrust requirements
• Handle multiple administrative tasks efficiently to support smooth student administration and timely communication
• Use strong verbal and written communication skills to interact effectively with students from diverse backgrounds
• Address and resolve student concerns professionally and promptly to enhance the student experience
• Organize and prioritize workload to meet deadlines and support institutional compliance

Preferred competencies and qualifications

• 1–3 years of experience in student services, education administration, academic administration, customer service, or training administration
• Experience working in a Private Education Institution (PEI)
• Familiarity with EduTrust requirements
• Experience using CRM, LMS, or student management systems

Banking Client Service Ambassador

Duration : Immediate till 20th May 2027

Location : Orchard / Marina View

Salary: Up to $2,650

Workday : 5 days

Work hours: 9am to 6pm

Job Description

The Digital Ambassador is a key client-facing role responsible for enhancing the customer's banking experience through proactive assistance and guiding them towards digital solutions. This role requires an individual who is passionate about technology, customer-centric, and knowledgeable about the latest banking products and services. The Digital Ambassador will play a crucial role in promoting digital adoption and cashless transactions, thereby improving efficiency and customer satisfaction.

Key Responsibilities

• Customer Assistance:

  • Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.

  • Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).

  • Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

• Digital Adoption and Education:

  • Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.

  • Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.

• Product and Service Knowledge:

  • Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.

  • Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
    

Qualifications

• Education: High school diploma or equivalent

• Experience: Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage. 
  

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R23117785 (Lok Ding Hann)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Join a family-oriented dental practice as a Patient Service Associate. You will play a key role in delivering a seamless patient experience — from the moment they walk in to the moment they leave. We offer a 5-day work week with day shifts only, competitive pay, and structured career growth. 

What You Will Do 

• Schedule, confirm, and reschedule patient appointments to optimise clinic workflow 

• Process patient payments (cash, card, NETS) accurately and professionally 

• Submit and verify dental claims via CHAS, Medisave, and insurance portals 

• Communicate effectively with patients to create a welcoming atmosphere and address enquiries 

• Perform administrative tasks including data entry, record keeping, and office coordination 

• Manage office supplies and support the smooth daily operation of the clinic 
  

What You Need 

• Diploma or degree in any discipline 

• Good communication and interpersonal skills 

• Proficient in using computer systems and office software 

• Able to work rotating day shifts including at least one weekend day 

• Prior experience in customer service, healthcare, hospitality, or retail is an advantage but not required 
  

Why Join Us 

• 5-day work week — no 5.5-day weeks, no night shifts, ever 

• Closed on all public holidays 

• Structured training and ongoing development 

• Annual leave + additional Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Career growth: Associate → Senior Associate → Clinic Coordinator 

Start your healthcare career with us — no experience needed! We are looking for a motivated individual to join our dental clinic as a Patient Service Trainee. You will be the first point of contact for patients, ensuring every visit is smooth and pleasant. Full training provided. 5-day work week, day shifts only. 

What You Will Do 

• Manage patient registration, appointment booking, and follow-up scheduling 

• Process patient payments accurately (cash, card, NETS) 

• Submit and track dental claims via CHAS, Medisave, and insurance portals 

• Respond to patient enquiries professionally — in person, by phone, and email 

• Support clinic operations with filing, data entry, and supply management 
  

What You Need 

• Diploma or degree in any discipline 

• Pleasant personality with good interpersonal skills 

• Comfortable using basic computer applications 

• Available for rotating day shifts including at least one weekend day 

• Fresh graduates and career switchers welcome — training provided 
  

Why Join Us 

• 5-day work week with no night shifts — better than most clinics which work 5.5 days or require evening shifts 

• All public holidays off 

• Structured training programme to build your healthcare administration skills 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Opportunity to grow into Patient Service Associate and beyond 

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Roles & Responsibilities

To perform good & friendly customer service , cashier duties, cleaning of dining area

To sell, prepare and serves drinks and food items to customers

To assist with developing new and expanded services and products;

To assist in stock take and inventory management & replenishment in a timely manner

Ensure strict adherence to food safety according to SFA food hygiene and practices

Maintains safe, clean and healthy work environment by following company standards and sanitation regulations;

To perform other ad hoc duties as assigned.

Skills & Requirements

Excellent Customer Service, interpersonal and communication skills

Service-oriented, self-motivated & a good team player

Display positive and professional attitude at all times

Must be comfortable meeting & interacting with people

Able to work shifts, on weekends & public holidays

Food Hygiene Certification & Barista related experiences is preferred

Job duties:

• Conducting marine equipment’s overhauls, inspections, & repairs on site
• Preparing relevant reports & scheduling jobs
• Dealing with products such as couplings, shafts, mounts, brakes, backstops, fluid couplings
• Troubleshooting diesel engines, gearboxes and gensets

Requirements:

• Experiences in mechanical troubleshooting, overhauls, repair, & inspection for marine related products & machines

Working location: West

Monday to Friday, Office hours

Job Responsibilities:

·      Maintain hygiene, branch cleanliness, and adhere to the principles of 5S; ensure a safe, comfortable environment.

·      Follow company service standards and procedures; perform pre-opening and post-closing cleaning, organize tableware, and replenish station items.

·      Deliver professional and attentive customer service; address inquiries and concerns promptly.

·      Clear tables efficiently, organize tableware, and enhance table turnover rate.

·      Cooperate with supervisors, follow instructions, seek supervisor guidance in special situations, and assist in completing tasks.

·      Participate actively in training and improve skills continuously.

·      Maintain beverage and dessert areas.

·      Demonstrate menu knowledge, recommend pairings, provide personalized service.

Job Requirements:

·      Thorough knowledge in food and beverage operations.

·      Possess excellent communication.

·      Decisive and critical thinker.

·      Able to work rotating shifts, including weekends and public holidays.

·      Minimum 1 year of relevant F&B experience.

Benefits:

·      Well-being Reimbursement (Flight Ticket / Dental / Medical / Others)

·      Birthday Vouchers

·      Yearly Increment

·      Promotion Opportunities

·      Family Day

·      Staff Meal

·      Staff Discounts

·      Insurance

·      Free Medical Check Up

·      Provide Training

·      Flexi Leave

Job Summary

The Guest Service Assistant supports the guest experience by providing prompt and courteous assistance at the hotel entrance and lobby, handling guest luggage, assisting with enquiries, and supporting arrival and departure services. In every interaction, the role brings warmth and charm, leaving guests with a pleasant and lasting impression of their stay.

Areas of Focus

Guest arrival and departure support, luggage handling, guest orientation, and driveway assistance to maintain smooth guest flow and service standards.

Strategic Responsibilities / Duties

Guest Services

1. Greet all guests warmly upon arrival and departure.
2. Assist guests with luggage handling during arrivals and departures in a safe and efficient manner.
3. Escort guests to rooms while providing hotel information and answering questions.
4. Deliver luggage, amenities, parcels, and other guest items promptly.
5. Provide accurate directions, recommendations, and information about hotel services, facilities, and local attractions.

Luggage Handling & Storage

1. Tag, store, retrieve, and track guest luggage following proper procedures.
2. Ensure secure handling of all guest belongings.
3. Maintain the cleanliness and organization of the bell desk, luggage room, and lobby areas.

Transportation & Coordination

1. Support guests with taxi bookings, ride-hailing, or hotel transportation services.
2. Assist in coordinating valet services (if applicable).
3. Help manage group arrivals and departures.

Safety & Security

1. Follow all security protocols when handling guest items.
2. Stay alert for suspicious activities and report promptly.
3. Support emergency procedures by guiding guests as required.
4. Monitor lobby and public areas for unattended luggage and promptly follow hotel security protocols by reporting and addressing items left unattended to ensure guest safety and property security.

Operational Support

1. Deliver mails, parcels, messages, and guest items promptly and accurately.
2. Assist with lobby crowd control during peak hours.
3. Support Front Office colleagues with guest requests or special needs.
4. Perform other duties as assigned by management.

Key Skills and Requirements

1. Service-oriented with a friendly and professional attitude.
2. Good interpersonal and communication skills.
3. Physically fit with no limitations preventing manual duties such as lifting and moving luggage.
4. Able to work on rotating shifts, weekends, and Public Holidays.
5. 5-day work week.

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Roles & Responsibilities

As an Engineer, you will be involved in:

• Studying & understanding the Specifications of Customer requirements / needs
• Customer on-site assessment and troubleshooting
• Brainstorming proposals to address customer requirements / needs
• Sourcing / selecting compatible components for the proposed design
• Preparation of estimated budget for the proposed design
• Conduct of Design Review sessions
• Detailing of Design with GT&T, Material Selection, Heat Treatment & Finishing
• Preparation of Bill of Material (Fabrication) & (Commercial)
• Preparation of Assembly & Pneumatic Drawings
• Assisting in assembly & troubleshooting of Sub-Modules
• Testing & Troubleshooting of Equipment
• Assist in Buyoff of Equipment
• Preparation of Operation Manual
• Fundamental Project Management

Desired Skill Sets

• Diploma/Degree in Mechatronics, Mechanical or Electronics Engineering
• Min. 2 to 3 years experience in Automation / Semiconductor sector
• Able to understand electrical & pneumatic circuitry drawing
• Experience in field service engineering is a requirement
• Experienced in wiring and soldering
• Experience in basic circuitry design is a plus
• Leadership and project management skills
• Knowledge in Programming & Embedded system (eg. Arduino, Python, C++, C#, RPI, etc)
• Knowledge in Drafting & Simulation software (AutoCAD, NanoCAD, Fusion360, SolidWorks, etc) is a plus

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business - Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provide all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standards.

Be Part of Our Success

• Providing level 1 technical support and responding to user inquiries via phone, email and ticketing system.
• Hardware – installation, maintenance and trouble-shooting.
• Diagnose and resolve hardware and software issues for end-users.
• Escalate complex issues to higher-level support teams as necessary.
• Maintain and update service desk documentation and knowledge base articles.
• Proactively identify and manage potential problems
• Conducting regular checks to ensure all endpoints are patched to the latest version.
• Conducting regular checks to ensure all endpoints and communication devices in meeting rooms are working properly.
• Collaborate with other IT team members on projects and initiatives.
• Provide training and guidance to end-users on IT systems and software.

Qualities We Value

• 1-3 years of experience in a technical support or service desk role.
• Proven track record of excellent problem-solving skills.
• Effective communication skills, both written and spoken.
• Ability to work independently and as part of a team. 
• ITIL certification is a plus

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

Role Objective

The Assistant Manager / Manager leads DOT's impact evaluation efforts to strengthen intervention measures and program enhancement.

Main deliverables for role:

• Design and implement M&E activities for all client facing projects/ programs run in the organisation; and
• Support program leads/ managers with collection and analysis of data in relation to the progress of their projects;

This person will also support the CEO to interface with various stakeholders where necessary and be a key team member when setting and evaluating grant KPIs, and work closely with the Fundraising department to ensure relevant data points are captured.

Main Responsibilities:

1) Monitoring & Evaluation

• Responsible for providing strategic inputs to the management to ensure the organization maintains its course to fulfil its mission. This includes:
• Developing and strengthening indicator criteria, monitoring strategy, inspection and evaluation procedures on ongoing and new projects/programs with Funders.
• Ensuring consistent data collection in order to track expenditures progress towards achieving the project/ program output, measuring KPIs for funded/ non-funded programs.
• Working closely with the operations team to ensure smooth implementation of Family Stoplight
• Monitor the sustainability of all project/ program KPIs, closely supporting Fundraising and Operations Departments with the reporting of these results
• Provide high quality, and timely input/ feedback to management on key projects/ programs’ progress and outcomes of activities
• Identifying bottlenecks through regular measurement activities and suggest mitigation strategies to improve the efficiency and effectiveness of the projects/ programs
• Participate in annual project/ strategic reviews and planning workshops and assist in
• Preparing relevant reports and highlighting risks and issues, where necessary
• Designing and implementing the M&E activities of all new projects
• Assist the project leads in preparing Quarterly/ Annual reports on the progress of these projects/programs
• Assist in coordinating across the available components of the various programs to ensure effective implementation of M&E efforts.  Assist the team with M&E tools and in supporting them in their use;
• Ensure the monitoring and evaluation efforts are translated to communication pieces to relevant stakeholders (internal and external). Work closely with the Financial Controller (FC) to monitor the activities being carried out to meet its objectives and provide suggestions on how to improve based on the analytics, wherever appropriate.
• Provide the impact evaluation findings to the Programs and Impact Committee / Board and is a key enabler to strengthen intervention measures and enhance thought leadership in the social service sector.

2) Salesforce

• To support the program and operations team in ensuring the integrity of information in Salesforce platform including the management and maintenance of said information.
• Ensure dashboards for KPIs are being updated in a timely manner, including ensuring parameters for additional criteria are included in the configuration of the platform.

3)     Running Funded Programmes 

• Ensure all necessary MOUs with external parties (e.g. MSF or Corporate Donors) are in place and are updated to ensure seamless execution of agreed timelines, deliverables and KPIs.
• Oversee and ensure smooth running of the entire projects, which includes:
• Assessing the needs of a project, and if necessary, building and training a skilled team to ensure KPIs can be met;
• Refining (if necessary) SOP to ensure all stakeholders are clear on the processes, requirements and KPIs to be achieved for the programmes;
• Completing necessary reporting to ensure momentum of study and surface any challenges or resourcing needs as needed.
• Support research efforts in data gathering exercises, including but not limited to, data extraction, conducting surveys and interviews, and facilitating focus group discussions.
• Participate in relevant meetings with external partners e.g. funders, MSF etc. where needed

4) General

• Assist Fundraising Team in preparing Grant / Funding impact reports with impact outcomes from specifically funded programmes
• Organize and conduct training on M&E tools for staff/ beneficiaries/ any relevant stakeholders;
• Share learnings with other partners when the need arises and be a DOT spokesperson at relevant events

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 
• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 
• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 
• Ensure rate parity and distribution accuracy across all platforms. 
• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 
• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 
• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 
• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 
• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 
• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors
• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 
• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 
• Solid understanding of hotel operations, rate structures, and distribution channels 
• Excellent communication and presentation skills 
• Strong organizational and time management abilities with attention to detail 

Job Description

• Industry/ Organization Type: Telecommunications
• Position Title: Project Manager (Construction)
• Working Location: Central
• Working Hours: 5 days (Mon to Fri 9AM – 5.30PM)
• Salary Package: Basic Salary up to $9,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement productivity enhancement strategies in alignment with company goals.
• Lead initiatives to improve efficiency, reduce costs, and optimize resources in construction projects
• Work closely with site managers, engineers, and contractors to ensure smooth project execution
• Ensure compliance with BCA (Building and Construction Authority) regulations and productivity frameworks
• Monitor construction progress and identify potential bottlenecks or inefficiencies
• Analyze workflow processes and recommend cost-saving measures without compromising quality and safety.
• Work with contractors, architects, and project managers to align productivity goals with project requirements
• Implement cost-reduction measures through efficient planning and execution.
• Identify potential risks in construction projects and develop mitigation strategies
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Civil Engineering, Construction Management, or related fields.
• Minimum 5+ years of experience in construction management, project leadership, or productivity enhancement
• Candidates who possess a Specialist Diploma in Construction Productivity (SDCP) are largely advantageous
• Familiarity with BCA productivity frameworks and construction technologies

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74148 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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