Total 4,306 job vacancies in Singapore

Lift Maintenance Technician | No Experience Required

• Work Location: Various locations within Mainland Singapore
• Office Location: Jurong East, Singapore
• Working Hours: Mon – Fri 8am – 5.15pm
• Monthly Salary: up to $3010 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a leading global organization recognized for delivering high‑quality solutions across diverse industries. With a strong commitment to innovation, reliability, and customer satisfaction, the company continues to set benchmarks in excellence while fostering a culture of continuous improvement and growth.

Responsibility

• Perform preventive and corrective maintenance on equipment to ensure reliability and minimize operational downtime.
• Respond to equipment breakdowns, support troubleshooting activities, and assist teams to maintain operational readiness, including standby duties when required.
• Ensure compliance with workplace safety procedures, environmental policies, and regulatory requirements, including participation in inspections or audits.
• Maintain proper handling, usage, and safekeeping of tools and equipment in accordance with company guidelines.
• Collaborate effectively with supervisors and internal teams to ensure smooth maintenance operations and timely issue resolution.
• Accurately document maintenance activities, reports, and findings, and support investigations into equipment issues to improve quality and performance.

Requirements

• Diploma or equivalent in Vertical Transportation or Mechanical Engineering
• Proficient in Microsoft Word, PowerPoint, and Excel
• Access to own a motorbike for work-related travel
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Scope of Work

IT Management

·        Provide end user support, hardware and softwareapplication troubleshooting, installation and configuration of workstation andother IT equipment

·        Evaluate, test and deploy all software andhardware upgrades to the desktop

·        Perform daily system monitoring, housekeeping,backup and maintenance of systems

·        Assist to maintain operational procedure,configuration, inventory control and IT procurement

Administrative

·        Assist in the maintenance and management of useraccount and administration

·        Liaison on hardware & software maintenance

·        Assist in updating IT documentation

Any other duties/ projects as assigned

Requirements

·        Minimum Professional Certificate / Diploma / ITE in ComputerScience or Information Technology or equivalent

·        Required Skill(s):knowledge of hardware and software, Ability to work well with people, ProblemSolving, Resourcefulness

·        Priorexperience in tech support, desktop support, or a similar role will be anadvantage

·        Good interpersonal skills

·        Able to multi-task and work independently

·        Able to start work immediately, an advantage

We are seeking a proactive and organized IT Admin to provide operational and administrative support to our IT department. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and is meticulous with documentation, tracking, and process improvement.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the IT team, including meeting scheduling, internal coordination, and documentation management.

• Track and follow up on IT service requests and incident reports to ensure timely resolution and closure.

• Prepare, consolidate, and maintain regular reports (weekly/monthly) for management review.

• Support small-group IT briefings or user readiness sessions (e.g., service request processes).

• Maintain and update IT asset inventory, including tagging, records, licenses, and warranties.

• Liaise with vendors, internal users, finance, and suppliers to resolve discrepancies related to purchase orders, delivery orders, and invoices.

• Review incident and service request data periodically to identify trends and propose service improvements.

• Coordinate IT hardware and software procurement, including sourcing, quotation comparison, negotiation support, and purchase tracking.

• Ensure compliance with IT documentation standards and internal procedures.

• Suggest improvements to SOPs and workflows to enhance operational efficiency.

Requirements

• Nitec or Diploma in Information Technology or a related discipline.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Well-organized, detail-oriented, and able to manage multiple tasks concurrently.

• Good communication and stakeholder management skills.

• Ability to work independently with minimal supervision.

• Prior experience in IT administration, IT support coordination, asset management, or procurement is an advantage.
  

Job Description

• Industry/ Organization Type: Electrical Engineering/ Consultancy
• Position Title: Electrical Maintenance Technician (LEW Licensed)
• Working Location: Paya Lebar (near MRT)
• Working Hours: 5 Days, Monday - Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Allowance + OT + VB
• Duration: Permanent

Key Responsibilities

• Perform routine maintenance, inspection, and testing of low-tension (LT) electrical systems.
• Support the Licensed Electrical Worker (LEW) or Professional Engineer in electrical switching operations.
• Carry out troubleshooting and resolve electrical issues efficiently.
• Conduct site inspections in accordance with EMA regulations and safety requirements.
• Respond to emergency breakdowns and perform standby duties when required.
• Prepare service reports, checklists, and maintenance documentation.
• Oversee and coordinate subcontractors during maintenance activities.
• Ensure all work is carried out in compliance with workplace safety standards.

APPLY NOW!!!

• Diploma or Degree in Electrical, Power Engineering or a related discipline.
• Preferably with at least 1-3 years of relevant experience.
• Basic understanding of electrical systems and safety practices.
• Possess LEW license is highly desirable.
• Able to work independently as well as in a team environment.
• Strong communication and interpersonal skills.
• Class 3 driving license is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83789 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role Summary

We are seeking a Staffing focused Project Manager with strong experience in resource augmentation, candidate sourcing coordination, and customer/vendor engagement. The role primarily supports staffing delivery, resource fulfilment, and customer commitments, with a strong focus on banking and financial services clients.

Key Responsibilities

• Manage staffing and resource augmentation engagements end to end.

• Understand customer requirements and translate them into staffing needs.

• Source, review, and shortlist candidate profiles with vendors and internal teams.

• Coordinate and participate in candidate discussions and interviews with customers.

• Ensure timely fulfilment of resources within agreed budgets and timelines.

• Act as the main point of contact for customers on staffing related matters.

• Work closely with sales and account teams to support business development and staffing pipelines.

• Track onboarding, replacement, and resource movement activities.

• Provide regular status updates and manage staffing related escalations.

Required Experience & Qualifications
• Immediate or short notice preferred

• Minimum 5 years of experience in Project Management or similar roles.
• Proven experience in staffing / resource augmentation is mandatory.
• Strong experience working closely with customers and vendors.
• University degree (IT, Engineering, or related discipline preferred).
• Good understanding of technology environments including:
o Java
o Oracle / databases
o Basic AI concepts / emerging technologies
• Strong communication, coordination, and interpersonal skills.

Added Advantage
• Prior experience working with banking or financial services clients.
• Good understanding of banking industry culture, operating models, governance, and delivery dynamics.
• Experience supporting staffing or delivery engagements in regulated environments will be highly beneficial.

Preferred Criteria
• Ability to join within a short notice period.
• Prior exposure to IT staffing for enterprise or financial institutions isa plus.

• Remuneration package: Up to $3,000 Basic + Shift Allowance + AWS + Excellent Variable Bonus

• Working location: Orchard Office Building

• Renowned Organization

Responsibilities

• Carry out general building repairs, including electrical, plumbing, and painting works, with the ability to read and interpret technical drawings such as electrical, plumbing, and site plans.

• Perform daily safety inspections to identify electrical hazards, water ponding, and coordinate with security personnel to ensure a safe environment.

• Support both preventive and ad-hoc maintenance activities to ensure facilities remain in optimal condition.

• Monitor Mechanical & Electrical (M&E) systems, maintain accurate records of readings, and track equipment performance.

• Assist in supervising external contractors during maintenance and servicing works, reporting any issues or irregularities to the site manager.
  

Requirement

• At least 2 years of relevant experience in M&E Maintenance of buildings

• Ok to do staggered working hours
  

We regret that only shortlisted candidates will be notified

Kindly email your resume in a detailed Word format to

roy.yeo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Executive, IT

You will provide support to the IT Department in overseeing the organization's information technology operations and other day-to-day tasks assigned by the IT Manager including activities and deliverables for IT projects and coordinating with vendors and staff.

Role and Responsibilities:

Your key role and responsibilities are:

* Support the day-to-day operation of various systems such as Donor Management System,

* Volunteer Management System, and Integrated Case Management System.

* Manage IT requirements for events, e.g. Charities Week.

* Support the implementation, enhancements, and changes to existing and new applications.

* Helpdesk support and troubleshooting for office IT, setup, and handle office computer/network/server issues.

* Support and manage other IT projects/tasks as assigned by the IT Manager.

* And any other projects or duties as assigned.

Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
  2+ years of relevant experience.

How to Apply   
Interested candidates are invited to submit their resume, along with a cover letter, to hr@caritas-singapore.org by 20 April 2026.  

Caritas Singapore is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals passionate about social impact and community service to apply.   

 Join us in our mission to serve and uplift the most vulnerable members of our community.   

IMPORTANT: We do not collect any of the following:  

(1) NRIC/FIN or any national identifiers.  

(2) Photo 

 (3) Date of birth  

(4) Age  

(5) Spouse/Family information  

Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.

Job Description & Requirements

Facility Technician for Data Centre facility (12 hours shift)

Location: Defu Ave

Manage and service large scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts

Job Description

• Support the organisation's data centre services through active 24x7 monitoring of the infrastructure (12 hours shift)

• Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA

• Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc

• Deliver ITIL compliance process conformance for incident, problem and change management

• Ensure effective implementation of safety, security and customer support policy and procedures

• Coordinate and provide support to contractors and vendors as well as inspecting completed work

• Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

• Participate and support internal and external audits for internal stakeholders and customers

• Generate accurate and regular reports when required

• Any other duties or project as assigned by the Management

Requirements

• ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field

• At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering

• Possess general knowledge of M&E and Network Critical Infrastructure

• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc

• Meticulous team player with the ability to work under pressure in a fast-pace environment

• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

Job Summary:
The IT Support Specialist is responsible for providing technical assistance andsupport for incoming queries and issues related to computer systems, software,and hardware. This role ensures smooth operation of IT services and quickresolution of technical problems to support business operations.

Key Responsibilities:

• Provide first-level support for hardware, software, and network issues via phone, email, or in-person.
• Install, configure, and maintain computer systems, laptops, printers, and other IT equipment.
• Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
• Maintain and update documentation of IT processes, systems, and troubleshooting steps.
• Assist in setting up new user accounts, email, and access permissions.
• Perform routine maintenance and upgrades of software and hardware.
• Escalate unresolved issues to senior IT staff or vendors when necessary.
• Monitor IT systems for performance, security, and potential issues.
• Provide guidance and training to end-users on best practices and IT policies.

Required Skills & Qualifications:

• Nitec, Diploma in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support or helpdesk roles.
• Knowledge of Windows, macOS, and/or Linux operating systems.
• Familiarity with networking concepts (LAN/WAN, TCP/IP, VPN).
• Knowledge of common business software (Microsoft Office, email clients, etc.).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Our client is a Healthcare Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Pharmacy Technician to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Receive, inspect, and repackage incoming stock to ensure accuracy and quality.

• Process medication orders and prescriptions according to established standards.

• Conduct quality checks on picked medication orders and prepare them for delivery.

• Manage inventory, including stock replenishment, cycle counts, and periodic stock takes.

• Collaborate with the IT team to support the implementation and smooth operation of automation and pharmacy systems.

• Coordinate deliveries to healthcare facilities or patients, including reconciliation, handover, and issue resolution.

• Handle billing and documentation for pharmacy services provided.

• Assist in maintaining pharmacy consumables and general housekeeping of the pharmacy section.

• Support quality improvement initiatives and projects to enhance operational efficiency.

• Assist in onboarding, training, and guiding new staff within the pharmacy section.

• Take on team lead responsibilities for assigned sections when appointed.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Pharmaceutical Science, Certificate in Pharmacy Technician course (PSS), or equivalent.

• Minimum 2 years of experience in a healthcare or pharmacy setting.

• Familiarity with medication delivery processes, pharmacy automation, or outpatient pharmacy operations is advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

JOB SUMMARY

Sets up and operate injection-molding machines. Responsible of maintenance of injection processes to meet standard cycle times and quality requirements. Ability to properly handle material, molded product and related inventory control. Must have experience and knowledge of proper operation of manufacturing and material handling equipment.

JOB RESPONSIBILITIES

• Install mold on machine according to work order specifications
• Responsible for molding machine set up including ancillary equipment as related to the molding process
• Follow and document process parameters to ensure repeatable results
• Performs all the function and responsibilities of a material handler
• Performs mold changes
• Process molding parameters to achieve quality parts and optimized cycle times
• Set up End of Arm tooling for robotic part removal and trimming
• Address unacceptable reject levels
• Respond to machine alarms in a timely manner
• Responsible for proper handling and care of all materials, molds and tooling
• Responsible for clear and consistent communication between shifts
• Responsible for the continuous operation of production equipment
• Responsible for backup in the absence of the material handler
• Responsible for housekeeping of the shop floor.
• Ensure a positive work environment and awareness of company goals and objectives
• Any other responsibilities assigned by Superior to meet company objective.

EDUCATION and EXPERIENCE

• Technical Education or engineering related
• Preferably a minimum of 1-year hands-on working experience in injection molding with hands-on experience in scientific molding methods and experience in handling & troubleshooting of molds preferred (Fresh graduates can be considered as on the job training will be provided)

JOB-RELATED SKILLS & PRE-REQUISITES

• Good communications skills
• Work closely with production tech (T1 AND T3)/Process Engineer to carry out technical analysis of problems and implementation of solutions
• Interaction with relevant persons in technical discussions

Job description

Location: Changi Airport
Work Week: 5 Days
Salary Range: SGD 5,000 – 7,000

We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.

Key Responsibilities

Service Delivery & Quality

• Ensure IT and administrative services consistently meet SLA and quality benchmarks.
• Take ownership of escalations, major incidents, and service recovery, ensuring timely and effective resolution.
• Drive continuous improvement initiatives to elevate service standards.

Team Leadership & Development

• Lead and inspire the Service Desk team by managing resourcing, training, mentoring, and performance evaluation.
• Champion a customer-first culture, fostering accountability and service excellence.
• Play a key role in talent acquisition and building a strong, future-ready team.

Process & Tools Optimization

• Ensure effective utilization of the tools (e.g., ServiceNow) for seamless ticketing and workflow management.
• Keep documentation, workflows, and processes up-to-date and aligned with best practices.
• Identify and implement innovations to enhance service desk efficiency.

Stakeholder Engagement & Reporting

• Represent the service desk in regular cross-functional meetings.
• Deliver insightful weekly and monthly reports, providing actionable recommendations.
• Offer feedback to refine the IT Service Desk playbook and drive operational improvements.

Strategic Growth & Industry Best Practices

• Stay ahead of emerging industry trends and integrate relevant practices into operations.
• Align service delivery with ITIL frameworks and global service management standards.
• Support the development of long-term strategies to future-proof the service desk.

Qualifications & Skills

Education & Certifications

• Degree in Computer Science, Information Technology, or related fields.
• ITIL 3 Foundation certification.

Technical Skills

• Proficiency in end-user computing, M365, networking, and AV solutions.
• Strong hands-on experience with ESM tools (e.g., ServiceNow).

Experience

• At least 3 years of IT Service Desk management experience in a corporate environment.

Soft Skills

• Exceptional leadership, communication, and stakeholder management skills.
• Strong strategic thinking, multitasking, and time management abilities.
• A natural customer advocate with a passion for service excellence.

We are looking for a dedicated and diligent team player to join us as an IT Assistant for the following:

- Assist staff in troubleshooting matters

- Assist with Access Card activations / deactivations

- Assist in the issuance of laptop and desktop to all staff

- Assist with the purchase and stock take of all IT equipment

- Assist with all the documentation to keep track of IT equipment issuance

- Assist with the set up of any new IT equipment (eg: temperature scanner, thumb print scanner, etc)

- All other ad-hoc work

Requirements:

• Diploma/ Degree in IT or equivalent studies.
• Minimum 1 year of work experience as IT support
• Able to multi-task and work independently
• Awareness of Cybersecurity is an added advantage

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Responsibilities

Project Governance
- Ensure project compliance with the company's wider portfolio management decision-making structures and processes
- Provide regular project milestone reporting to management
- Ensure strict adherence to the Solution Delivery Process Guide (SDPG) and the organization's Policy and Operating Manuals
- Participate in the internal and external compliance audits when called upon (including the provision of audit request items, interviews, etc.)

Project Planning
- Define the scope of the project
- Create a detailed workplan which identifies and sequences the activities needed to successfully complete the project
- Determine the resources required to complete the project
- Develop a schedule for project completion
-Establish the objectives and measures upon which the project will be evaluated

Project Implementation
- Execute the project according to the project plan
- Perform document controlling duties for documents related to the project
- Monitor the progress of the project, keep updates and course-correct as necessary

Project Control
- Communicate with sponsors as outlined in project objectives
- Monitor and get approval for all budgeted project expenditures
- Monitor project expenses, cash flow projections and report actual cash flow and variance to senior management
- Manage all project funds according to established accounting policies and procedures

Stakeholder Management
- Plan and deliver stakeholder engagement activities to develop effective project working relationships
- Ensure that stakeholder needs and concerns are identified and met

Project Risk Management
- Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate
- Develop and implement solutions to overcome identified risks
 
Qualifications

• Bachelor's Degree or Equivalent Level
• Sound experience and understanding of straightforward procedures or systems

* This is a contract role till End Aug 2027*

Job Summary:
We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise IT environments. This role is the frontline of IT service excellence, ensuring seamless end-user experience, rapid incident resolution, and strict SLA performance.

Key Responsibilities

• Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
• Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
• Manage incident and service request tickets via ITSM tools with full documentation
• Perform user account administration in Active Directory and Azure AD
• Support onboarding, offboarding, and asset deployment activities
• Escalate complex technical issues to infrastructure and application teams
• Maintain strong communication with users on ticket status and resolution progress
• Ensure compliance with security, audit, and operational procedures
• Participate in shift rotation and standby support when required

Required Technical Skills

• Strong troubleshooting experience in Windows 10 and 11 environments
• Hands-on exposure to Microsoft 365, Outlook, Teams, and OneDrive
• Basic network knowledge including LAN, WAN, DNS, and VPN
• Familiarity with ITSM platforms such as ServiceNow, Remedy, or equivalent
• Basic knowledge of Active Directory and endpoint management tools
• Experience supporting hardware, printers, and mobile devices

Qualifications and Experience

• Diploma or Degree in Information Technology or related discipline
• Minimum 1 to 3 years of service desk or IT support experience
• Fresh graduates with strong technical aptitude are welcome to apply

Core Competencies

• Strong customer service and communication skills
• High sense of ownership and accountability
• Ability to thrive in fast-paced support environments
• Structured problem solving and documentation discipline
• Team-oriented with strong learning agility

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Worked on larger system e.g. have testing experience of front end application and back end application along with API testing.
• Worked independently or with a team to create test cases of end 2 end system.
• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients’ business requirements.
• Develop and maintain documentation on business in put and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Coordinate with development team and support team to analyse and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.

IT Security Manager  

Job Description

• Monitoring & closure of technology compliance matters
• Conduct gap analysis to ensure compliance with MAS and internal security group guidelines on various new technologies and latest updates issued by MAS and propose mitigating controls
• Perform technology risk & control assessments on internal processes and controls, e-banking controls, etc to ensure in compliance with the MAS guidelines and supervisory policies and internal group guidelines
• Engage with Information Security teams in Head Office for better and quick resolution of audit gaps or incidents
• Conduct risk assessment and due diligence in relation to new products/ services and outsourced activities
• Manage local IT BCP, application and infrastructure resilience and DR capabilities.
• Other responsibilities and activities as advised by the line manager

Requirements:

• With at least two years' relevant banking experience in technology risk management, information security, cyber security consultancy or IT Audit field
• Familiar with technology risk and cyber security regulatory requirements, including but not limited to those defined by MAS
• Cybersecurity certification such as CISSP, CRISC, CISA, CISM, etc. is prefered

In this role, you will have the unique opportunity to engage in technical support and troubleshoot any hardware and software problems related to server, in-house ERP system and storage devices.

Responsibilities

• Managing and monitoring all installed IT systems and infrastructure

• Support all IT related projects such as in-house ERP system maintenance and integration.

• Implement security, back up and redundancy strategies to maintain data safety

• Write custom scripts to reduce the need for human intervention.

• Software Development Fundamentals & Process

• Analyzing information, General programming skills, Software debugging, documentation & testing.

• Liaise with vendors and other IT personnel for problem resolution.

Requirements

• Diploma in IT or Computer Science related discipline

• Capable of multi-tasking, Network skills, Server management & Desktop support skills

• Working knowledge of C#/ WPF / .NET / MSSQL

• Strong problem solving/ troubleshooting skills.

• Possess good communication and interpersonal skills with the ability to work well in a team.

5 day work week : Monday to Friday

Location : Changi Airport

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with the Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

Location: West (Onsite)

Employment Type: 2-year contract (renewable)

Only open to Singapore Citizens (MSD clearance required)

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide training, coaching, and orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

Requirements:

• Candidate must possess at least a Higher Nitec in IT-related qualification/Diploma in IT

• 1-2 years’ experience in similar capacity, Technical Skills, and experience supporting Computing Devices

• Computing Devices Platform Supported: Windows, iOS, and Android

• Professional competencies that include:

• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

Our client is looking for a 1st / 2nd Line Service Support Analyst who is technically strong, service‑focused, and motivated by working in a fast‑paced, technology‑driven environment.

This role goes beyond traditional IT support. You will:

• Support sales force and global business functions
• Work within a modern Microsoft and cloud ecosystem
• Be exposed to AI‑enabled tools, automation, and continuous improvement initiatives
• Contribute ideas on how we can improve service delivery using technology

You will act as a key point of contact for IT issues and service requests, while working closely with colleagues across regions and collaborating with the wider global Technology team.

Deliver 1st and 2nd line IT support across APAC

Own incident and request resolution within SLAs

Support Microsoft 365, Azure, devices, and network connectivity

Handle onboarding/offboarding, access, and asset management

Partner with vendors and support global tech initiatives

Maintain documentation and ensure policy compliance

Essential

• A‑Level / AS‑Level education or equivalent practical experience
• 3+ years’ experience in IT support or helpdesk roles (1st / 2nd line)
• Strong customer service mindset, ideally within a fast‑paced or sales‑led environment
• Solid experience supporting Windows devices, mobile devices, and Microsoft 365
• Strong troubleshooting and diagnostic skills
• Experience with ITSM / helpdesk systems and asset management
• Confidence working independently while collaborating within a global team

•        Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field

•        Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities

•        At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform

•        Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare

•        Proven experience in 24/7 operational support environments with incident management and on-call responsibilities

Technical Skills& Expertise

•        Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services

•        Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities

•        Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

•        Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)

•        Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices

•        Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration

•        ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms

•        DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform

Responsibilities:

• Manage and maintain CRM and Ecommerce systems, ensuring data accuracy, security, and accessibility.
• Collaborate with sales, marketing, ecommerce, and customer service teams to understand their needs and provide solutions and enhancements to the relevant systems.
• Coordinate with developers and technical support teams to fix bugs and deliver customizations and enhancements to meet business requirements.
• Train and support users on functionalities and best practices.
• Monitor and analyze data to identify trends, opportunities, and areas for improvement.
• Integrate CRM with other business systems and applications.
• Stay updated with the latest CRM and Ecommerce related technologies and trends.
• Ensure compliance with data protection regulations and industry standards.

Qualifications:

• Minimum of 3 years of experience in IT with a focus on CRM and Ecommerce systems.
• Proven experience in managing and optimizing systems in a retail environment.
• Experience in CRM/Ecommerce customization, configuration, and integration.
• Familiarity with sales and marketing processes within the retail industry.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong technical knowledge of CRM systems (e.g., Salesforce, Capillary CRM, Microsoft Dynamics, Hubspot, Zoho CRM).
• Strong technical knowledge of Ecommerce systems (e.g., Salesforce, Magento, Shopify)
• Proficiency in database management and data analysis.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with strong organizational skills.
• Familiarity with retail industry processes and requirements is a plus.

Responsibilities

• Manage end-to-end procurement for IT products, software, infrastructure, and technology services
• Run sourcing initiatives (RFP/RFQ) and evaluate vendor proposals
• Negotiate pricing, commercial terms, and service agreements with suppliers
• Partner with internal stakeholders to define procurement requirements and support purchasing decisions
• Manage vendor onboarding and coordinate due diligence processes
• Draft, review, and manage contracts, SOWs, and amendments with vendors
• Track vendor performance and support issue resolution where required
• Maintain procurement documentation and ensure smooth procurement operations

Required Skills & Experience

• Bachelor’s degree in Business, IT, Supply Chain, or related field
• 4–6 years of experience in IT procurement or technology sourcing
• Experience managing end-to-end procurement or P2P processes
• Understanding of technology procurement (software, infrastructure, cloud, or IT services)
• Strong negotiation, analytical, and stakeholder management skills
• Experience working with procurement or contract management tools (e.g., SAP, ServiceNow, Concur, DocuSign) is a plus

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.