• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Are you a detail-driven science graduate looking to build a meaningful career in quality assurance? Here's your chance to join a reputable multinational chemical company on Jurong Island — where your analytical skills will directly impact product quality, safety, and operational excellence.

Role Details

• Remuneration Package: Up to $4,000 + Monthly Allowances $1,000 (Experienced Candidates)

• Annual Bonus: AWS + Company Variable and Performance Bonus

• Location: Jurong Island (company transport provided to/from Jurong Island)

• Employment Type: Permanent, Full-Time

• Shift: 12-Hour Rotating Shifts

• Career Growth: Structured development within a global MNC

Key Responsibilities:

As a QC Analyst, you'll be at the heart of laboratory operations — ensuring every product that leaves the facility meets the highest quality and safety benchmarks.

• Conduct routine and non-routine QC analysis on raw materials, in-process samples, and finished products

• Interpret QC results and make sound, independent decisions to support process control

• Collaborate with cross-functional teams to uphold compliance with quality standards

• Take full ownership of the QC laboratory outside of regular hours

• Lead short-term projects including non-routine analysis and customer complaint investigations

• Maintain calibration records and ensure all lab equipment is in optimal condition

• Communicate results accurately and promptly to relevant departments

• Mentor and guide new team members

Key Requirements:

• Degree in Chemistry or a related discipline

• Minimum 2 years of QC experience within laboratory environment

• Familiarity with quality management systems and laboratory techniques

• Strong analytical mindset with sharp attention to detail

• Comfortable working independently in a fast-paced, shift-based environment

• Good verbal and written communication skills

Ready to Take the Next Step?

Submit your CV in MS Word format to connie@triton-ai.com

We regret that only shortlisted candidates will be notified.

Reg No. R1875181| Triton AI Pte Ltd | Licence No. 21C0661

• Experience in Compliance domains such as AML, KYC, Sanctions Screening, Transaction Monitoring, or Regulatory Reporting.
• Strong hands-on experience with Unix/Linux, Shell Scripting, SQL, and Java or Python.
• Experience to Machine Learning concepts, models, and data-driven applications.
• Experience working with CI/CD tools such as GitHub, GitLab, Bitbucket, Jenkins, or Aldon.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in Banking or Financial Services environments will be an advantage.

Be part of impactful digital transformation initiatives that enhance business operations, improve user experiences, and deliver innovative technology solutions. If you enjoy bridging business needs with technology and driving process improvements, this opportunity offers a rewarding platform to make a meaningful difference.

Key Responsibilities

• Collaborate with stakeholders to gather, analyse, and translate business requirements into effective system and process solutions.
• Document business workflows, functional requirements, user stories, process maps, and system specifications with clarity and accuracy.
• Support system administration activities, including user access management, workflow configuration, and onboarding processes.
• Develop and maintain reports, dashboards, and data insights to support operational decision-making and performance tracking.
• Act as a key liaison between business users and technical teams to ensure successful delivery of projects and enhancements.
• Participate in solution evaluations, proof-of-concept exercises, and digital innovation initiatives to identify opportunities for greater efficiency.
• Support user adoption through training, documentation, and change management activities.
• Contribute to the implementation and continuous improvement of enterprise and government-related technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related field.
• Experience in business analysis, systems support, IT operations, digital transformation, or related functions.
• Strong analytical thinking, problem-solving, communication, and stakeholder engagement skills.
• Experience in requirements gathering, process mapping, business documentation, or reporting tools will be advantageous.
• Familiarity with enterprise applications, workflow systems, or digital platforms is an added advantage.
• Comfortable working with both business stakeholders and technical teams in a collaborative environment.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities

• Implement audit trail and governance controls
• Support UAT validation and business sign-off
• Collaborate with business units and Data Analytic teams
• Design, implement, and maintain deterministic rule-based logic
• Convert business requirements and domain knowledge into structured rule frameworks
• Ensure rule versioning, governance, and end-to-end traceability
• Evaluate and enhance Python-based AI components and workflows
• Verify AI-generated outputs for compliance with established business rules
• Undertake any other ad hoc duties as assigned

Requirements

• Minimum 1 to 2 years of experience in UAT/Business Analysis/Data functions
• Experienced in Data analysis, business analysis

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Details of the Division and Team

• The Institutional Client Group (ICG) is a global sales platform within Deutsche Bank’s Investment Bank covering a broad range of institutional clients, including hedge funds, insurance companies, asset managers, banks, central banks, sovereign wealth funds and private banks.

• We are looking for an Analyst or Associate to join the ICG Insurance coverage team in Singapore. The team is responsible for the distribution of financing and credit products to global insurance companies, with a particular focus on credit insurance. The role is a client facing role but also involves close collaboration with product teams across the origination, structuring, distribution and execution of transactions.

• The team is based in Singapore and is part of a broader global credit insurance platform working closely with colleagues in London. This provides cross-border collaboration and exposure to a global set of clients, products and transaction opportunities.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 21 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities

• Develop relationships with global insurance companies, with a focus on credit insurance distribution

• Partner with regional financing and product teams to market and distribute structured financing opportunities to insurance clients

• Help manage transactions through the full deal lifecycle, from marketing and client engagement to execution and post-trade follow-up

• Coordinate with Legal, Trading, Operations and other internal stakeholders to support timely and well-controlled transaction execution

• Prepare client materials, support documentation review and contribute to the day-to-day management of the business pipeline

Your skills and experience

• Minimum 1 year relevant experience in credit, financing, or institutional sales

• Experience working with institutional clients, including banks, insurers, asset managers or other financial institutions

• Strong interest in structured financing products and credit insurance

• A genuine interest to learn about credit fundamentals

• An interest in financial markets and in particular in credit markets and macro economics

• Ability to manage multiple workstreams and transactions with strong attention to detail

• Strong communication and interpersonal skills, with a proactive and self-motivated approach

• A strong team focus

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement
• Perform pre-processing review of customers’ submissions and conduct documentary checks
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers
• Liaise with client on updating transaction statuses and support addressing transaction related queries
• Contribute to various process improvements and other projects as allocated

Requirements

• Graduate, preferably in Banking & Finance
• Knowledge of UCP, ISBP, URC, ISP, URDG is preferred
• At least 2-3 years of trade operations experience, covering all imports and exports products
• Self-starter who can work effectively in a team setting
• Candidates with lesser relevant experience may be considered for the analyst role
• Ability to manage daily operations with strong risk awareness, analytical and problem-solving skills
• Good interpersonal skills, decisive in communications
• Resilient and flexible in challenging circumstances

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

Industry: Advanced Security & Surveillance system
Working days: Monday - Friday 9am -6pm

Salary: $3,500 - $4,000 + Commission/ sales incentive

Location: Tai Seng (Near MRT)

Job Responsibilities

• Develop and execute sales strategies targeting end-users, SMEs, and organizations.
• Manage the full sales cycle: prospecting, client engagement, product demonstration, negotiation, and closing.
• Build relationships with decision makers, including business owners, IT leaders, and security stakeholders.
• Conduct product demonstrations, webinars, and presentations to promote cloud security solutions.
• Identify customer needs and propose suitable security solutions.
• Work closely with marketing and technical teams to support campaigns, deployment, and customer success.
• Participate in industry events, trade shows, and partner activities.
• Track sales pipeline, prepare reports, and provide market insights to management.
• Assist with customer support issues and ensure timely payment collection.

Job Requirements

• Proven sales experience in end-user sales, SME-focused technology sales or cloud-based solutions sales
• Experience in SaaS sales / business development will be an advantage
• Candidates with sales experience in POS hardware / software solutions will be a plus
• Candidates with sales experience in office automation hardware / software solutions will be a plus

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Additional job description

As a Workspace Trust and Safety Engineering Analyst, you will develop insights on abuse trends and establish a foundation for managing various Trust and Safety escalations across Workspace. This role is crucial in streamlining related processes and ensuring a safer Workspace experience for all users (both consumers and Workspace enterprises). You will be a partner to bring together teams to address the most critical abuse problems impacting our users. You will identify, quantify, and help address the problems and work across Google and the broader industry.

Qualifications

Job responsibilities

• Extract, transform, and analyze Google Workspace log data using advanced analytical methods to solve abuse challenges, investigate escalations to uncover vulnerabilities and tactics used by bad actors.
• Lead comprehensive analyses to deliver insights on abuse trends, directly contributing to the design and improvement of anti-abuse product protections.
• Partner with Engineering, Product Managers (PMs), Program Managers (PgMs), Data Scientists, and external groups to qualify, quantify, and understand complex abuse challenges while co-developing company-wide counter-abuse strategies and improvements.
• Establish foundational frameworks to streamline Workspace Trust and Safety escalations, and quantify the impact of anti-abuse teams to build internal and external awareness of best practices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 2 years of experience managing projects and defining project scope, goals, and deliverables.
• 2 years of experience in manipulating data sets using SQL or other programming or scripting languages.

Preferred qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 2 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Supply Chain & Logistics Analyst
6 Month Initial Contract

Our client is a global multinational organization seeking a Supply Chain & Logistics Analyst to support its international distribution and logistics operations. This role offers exposure to global stakeholders and the opportunity to contribute to supply chain reporting, logistics analysis, freight management, and process improvement initiatives.

Responsibilities

Logistics Operations

• Maintain freight pricing structures and logistics-related data.
• Support freight and duty calculations within SAP.
• Review freight invoices and billing documentation against shipment records and agreed commercial terms.
• Manage freight accrual reporting and reconciliation activities.
• Process purchase requests and monitor payment completion.
• Coordinate with freight forwarders, shipping lines, and external logistics partners.

Analysis, Reporting & Projects

• Prepare monthly logistics dashboards, KPI reports, and management presentations.
• Consolidate and analyse global distribution cost forecasts.
• Support annual sustainability and insurance reporting activities.
• Design, develop, and maintain scalable reporting solutions.
• Identify process improvement opportunities across logistics, warehousing, and distribution functions.
• Participate in global supply chain and manufacturing initiatives as a logistics representative.

Requirements

• Minimum 3 years of relevant working experience.
• Experience in SAP is essential.
• Strong analytical and reporting capabilities.
• Advanced Excel skills including Pivot Tables, Power Query, and Macros.
• Exposure to Power BI or dashboard development would be advantageous.
• Ability to manage multiple priorities and deadlines effectively.
• Strong communication skills and experience working with regional or global stakeholders.
• Logistics, supply chain, procurement, finance operations, or distribution experience will be viewed favorably.
  
  To Apply
  
• Please submit your resume in Word format to Kerry Consulting. Registration No: R1439740
  Licence No: 16S8060

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

Job Description

• Industry/ Organization Type: Security Solutions Provider
• Position Title: Security System IT Technician
• Working Location: Islandwide (office at Woodlands)
• Working Hours: 5.5 days (Mon – Fri: 9am - 6pm, Sat: 9am – 1pm)
• Salary Package: Basic + OT
• Duration: Permanent

Key Responsibilities

• Install, manage, and troubleshoot security systems: Access Control, Intercom, CCTV, NAS, VMS, and related network equipment.
• Handle copper, fibre cabling, electrical work, and installation of data/power cables, conduits, and metal trunking.
• Support testing, commissioning, and regular maintenance of security systems.
• Carry out onsite troubleshooting.
• Provide technical support, training, and engineering assistance.
• Deliver equipment and samples to project sites when needed.
• Set up and design network solutions for security systems.
• Assist Project Managers and Engineers with other tasks as needed.
• Able to standby at night or over weekends when required.

APPLY NOW!!!

• ITE/Diploma/Degree in IT, Computer, Electrical, or Electronics Engineering.
• Minimum 2 years of experience with ELV systems such as Access Control, Intercom, and CCTV.
• Strong knowledge of computer networking and troubleshooting.
• Familiar with Microsoft Windows.
• Class 3A/3 driving license is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78602 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Majestic Rock Resources (MRR) Group Pte Ltd is a Singapore-based trading company, incorporated on 27 March 2013. MRR is also part of Hebei SinoGiant Group Co., Ltd., established in 2003, which has total assets of more than RMB 123 billion. In 2021, SINOGIANT Group ranked 68th on the list of the Top 500 Chinese manufacturers and was the highest-ranked private enterprise in Hebei Province, China.

MRR is equipped with experienced trading and commodity procurement professionals from China and Singapore. Its trading portfolio mainly covers iron ore, coking coal, and other commodities, primarily sourced from Australia, Brazil, and India. By 2021, MRR achieved annual revenue of over USD 4 billion, with a trading volume of 25 million metric tons across various products.

Job Summary

The Risk Analyst will be responsible for managing and analyzing risk exposure within the futures trading team, supporting the broader commodity and global markets business. Key duties include overseeing settlement processes and preparing accurate profit and loss (P&L) reports to ensure effective risk management and operational integrity.

Duties & Responsibilities

• Prepare daily profit and loss (P&L) reports for management review, ensuring accuracy and timely delivery.
• Liaise with brokers and clearing banks on settlement processes, including reconciling discrepancies and resolving settlement issues.
• Monitor positions and margins of each book, assess risk exposure associated with futures trading activities, identify potential risks, and recommend mitigation strategies.
• Collaborate with trading teams to ensure compliance with risk management policies and procedures.

Job Requirements (Qualifications, Experience, and Skills)

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree (any discipline).
• Strong data analytical and statistical skills, with proficiency in Microsoft Excel.
• Eagerness to learn and ability to work effectively as part of a team.
• Understanding of the Chinese market is an advantage.

We are looking for a Claude AI SME/Analyst to provide insights and enhancements to our internal system.

Responsibilities:

- Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements

- Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications

- Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from

- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner

- Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues

Requirements:
3–6 years of experience as a Consultant in a digital or technology delivery environment

- Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context

- Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows

- Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touchpoints accurately

- Experience with change governance processes, including preparation and submission of CAB requests

- Hands on experience with BMAD or AI development methodology

- Experience using AI tools like Claude via Terminal as part of delivery

If you are keen on theabove position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 |EAP Registration No: R1877011) at cshepherdson@morganmckinley.com orcontact +65 6818 3193 for a confidential chat.

BACKGROUND

Unilever International (UI) is a global business operating in cross-border B2B.
We aim to serve underserved markets, consumers, and customers.
Digital Evolution is our crucial enabler to provide a superb customer experience and world-class operational excellence.

UI Digital Intelligence is responsible for Digital strategy execution with a mission to:

1. Intelligence - Empower the future with digital brilliance.
Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.
2. Capabilities - Secure evolution success with confidence.
Achieve company objectives with peace of mind through secure, compliant capabilities & technology.

We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA).
As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs.
Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Your performance will be evaluated on several key areas: Project Delivery Metrics, Precision and Quality of Work, Adherence to Regulations, Stakeholder Satisfaction, and the Realization of Benefits. A successful BA journey involves meeting these metrics, innovating, contributing creative solutions, and working effectively within cross-functional teams. Given the dynamic nature of our business and market conditions, we expect each BA to consistently grow and refine their professional skills.

JOB RESPONSIBILITIES

Gathering and analyzing business requirements:

• Work with stakeholders to understand their needs and expectations.

• Define the north start requirements for a new or changed business process or system.

Analyzing business Problem/Opportunity:

• Gather information through interviews, surveys, and workshops.

• Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation.

• Analyze the root causes of the stated problems.

• Identify areas where business processes can be improved. 

• Maintain documentation and reports that detail findings, outcomes, and recommendations.

Developing solutions:

• Work with stakeholders to develop solutions that meet business requirements.

• Define the solution requirements: data, integration, perfect process, user interface, and user experience.

• Create functional specifications and design prototypes.

• Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads.

Delivering the solutions:

• Perform assessment & validation of the solution against agreed requirements.

• Develop change management and training initiatives to land the solution and collect feedback.

Communicating with stakeholders:

• Communicate with stakeholders throughout the project lifecycle. 

• Provide status updates on project progress.

• Explain complex technical concepts to non-technical stakeholders.

**The roles of duties are not exhaustive and may change according to business requirements.                                        
                                        

QUALIFICATIONS:

• Entry-level, mid-level Experience Level.

• A degree in Business Administration, Finance, Computer Science, or a related field.

• Relevant certifications (like CBAP PMI-PBA) can be beneficial.

SKILLS

- Experience with Agile Methodology

- Design Thinking & problem-solving

- Strong Business Acumen

• Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG

• Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report

- Project Management Skills

- Excellent communication and Collaboration skills

• Listen to understand with empathy

• Able to convey ideas effectively to engage stakeholders

• Deliver the message, and influence decision-making

• Able to facilitate meetings and discussions to solve a problem or design a solution

• Able to influence, guide, build consensus, and encourage.

- Technical Proficiency

• Loves the Problem to Solve.

• Experience in data analysis, process modeling, and user Interface design.

• Basic understanding of IT systems and how they work.

• Interested in New Technologies: Gen AI, Connected Experiences.

GOOD TO HAVE

• AI | ML | Statistics certificate

• Programming and technical knowledge

• Basic understanding of ERP, CRM & connected Planning solutions.

BEHAVIORAL CHARACTERISTICS

• Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments.

• Team player in a multicultural environment.

• Able to focus and prioritize.

• Open to Agility, Initiative, Curiosity, and Experimentation.

• Resilient and able to come back from setbacks.

SOFTWARE

• Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint).

• Project Management Tools (Jira, Confluence).

• Wireframe design and concepts (Figma).

• BI Solutions (Power BI / Tableau/Alteryx/SQL).

• Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.
• Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.
• Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.
• Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.
• Leverage previous development experience to bridge communication between business users and technical teams.
• Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.
• Work with data teams to define data requirements, data quality standards, and reporting solutions.
• Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.
• Participate in requirement workshops, design discussions, and solution reviews.
• Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.
• Understand and support applications and processes within the Real Estate and Construction domain.
• Conduct market research and industry analysis to recommend process improvements and innovative solutions.
• Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.
• Identify risks, dependencies, and opportunities for optimization across business processes.
• Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.
• Ensure proper documentation, traceability, and governance standards are maintained.
• Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.
• Provide functional support and clarify requirements during development and implementation phases.
• Prepare project status reports, dashboards, and stakeholder presentations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Analytics, or related disciplines.
• Minimum 7 years of experience as a Technical Business Analyst or Business Analyst in enterprise environments.
• Previous software development background with strong understanding of SDLC and Agile methodologies.
• Experience in AI processes, AI-enabled solutions, or digital transformation initiatives is preferred.
• Strong business analysis, requirement gathering, and process improvement skills.
• Experience working with data analytics and reporting platforms such as Tableau, Cognos, Power BI, or similar BI tools.
• Experience in data analysis, data modeling, and data-driven decision-making.
• Domain experience in Real Estate or Construction industry will be highly advantageous.
• Strong research capabilities and ability to prepare business proposals and solution recommendations.
• Excellent business acumen and stakeholder management skills.
• Experience working with geographically distributed teams, particularly USA-based teams.
• Strong communication, presentation, and documentation skills.
• Ability to work independently in an Individual Contributor (IC) role.
• Familiarity with AI technologies, cloud platforms, and enterprise applications is an added advantage.

Role and Responsibility:

The Business Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.

Works collaboratively with clients and stakeholders – both external and internal to the company – to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems.

Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.Maintenance of documentations, such as Requirement Specifications and Interface Specifications etc.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

• Knowledge in SQL on Oracle DB, API testing with Postman, ability to provide UAT support with external systems, and liaison between different vendors.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.

Other Requirements:

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field is preferred.

• Basic: $2500 - $3000

• AWS + Variable Bonus

• Mon – Fri: 8:00am to 5:15pm OR 8:30am to 5:45pm

• Location: Changi Area (2-way transport provided from Tanah Merah MRT)

Job Responsibilities

• Coordinate with vendors on IT equipment procurement, repair, and maintenance.
• Deploy and configure PCs, including Windows OS and required software installation.
• Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
• Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
• Provide support for basic web-based and in-house applications.
• Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
• Manage IT inventory, including stock checks, tracking, and asset replenishment.

Job Requirements

• Diploma in IT or related field.

• Minimum 3 years of hands-on IT support experience.

• Strong experience in Windows and Microsoftenvironments.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Scope
Financial Planning & Analysis

• Perform monthly, quarterly, and reforecast financial analysis and reporting activities.
• Analyze headcount trends, structural fixed costs, and year-over-year financial performance.
• Conduct gross margin analysis by product line, offer mix, and country.
• Monitor topline performance and provide insights on revenue, profitability, and business drivers.
• Support financial planning, budgeting, forecasting, and management reporting processes.

Reporting & Analytics

• Develop and maintain financial dashboards, analytical reports, and performance tracking tools.
• Perform detailed analysis on product mix, cost evolution, foreign exchange impacts, and profitability trends.
• Ensure data accuracy through reconciliation, validation, and consistency checks.
• Support master data maintenance and reporting structures.

Process Improvement & Automation

• Drive automation initiatives to reduce manual reporting effort and improve reporting efficiency.
• Build and maintain financial models, simulation tools, and standardized reporting templates.
• Enhance reporting processes through the use of Excel, Power Query, Power BI, and other analytical tools.
• Document and maintain reporting methodologies and automation solutions.

Stakeholder Management

• Partner with regional finance teams and business stakeholders to provide financial insights and support decision-making.
• Prepare clear and concise commentary on financial performance and key business trends.
• Support ad-hoc analysis and business requests from management.

Requirement

• Bachelor's Degree in Finance, Accounting, Economics, Business, or a related discipline.
• Minimum 3 years of experience in FP&A, financial controlling, commercial finance, or financial analysis.
• Strong understanding of financial statements, gross margin analysis, budgeting, forecasting, cost controlling, and management reporting.
• Experience working with ERP and financial planning systems such as Oracle, SAP, Hyperion, EPM, or equivalent.
• Advanced Excel skills, including financial modelling, data analysis, reconciliation, and reporting automation.
• Experience with Power Query, Power BI, VBA, or other data visualization and automation tools will be advantageous.
• Experience in a regional or multi-country environment is preferred.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Scope and Skill-set

• End-to-End Ticket Lifecycle and monitoring relevant metrics

• Incident Management Workflow, including appropriate escalation

• First Call Resolution and Remote assistance

• Users’ IT accounts and access management (e.g. AD and Email account)

• Password Resets and Account unlock (including self-service)

• Process Change & Service requests Skill-sets

• Good communication skills

• Knowledge on ITSM processes

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Customer, Project Manager and Technical Lead, you will be part of a project management team as part of an overall project implementation.

Be Part of Our Success

• Project Manager shall be suitably qualified personnel with experience to lead and interface with the different teams (eg. System Infrastructure team, Security Team, and Application team).
• Be the POC to present at all progress meetings, he/she shall report the progress to the Authority and Management in Steering Comms Meeting.
• Lead an engineering team to review, modify, design and implement the new and existing system, meeting the agreed timeline and budget.
• Good communication skills and able to work independently.
• Work with various department managers and Project Management Office to streamline and governance the department project management process.
• Risk management.

Qualities We Value

• Bachelor Degree in Computer Science or equivalent
• Excellent project management and leadership skills preferably with PMP Certification
• Possess initiative, positive attitude and strong passion in operation support.
• Committed with good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Conflict resolution skills
• Organization and time management skills to keep projects on track and within budget
• Familiar with Government IT process and compliance will be added advantage.
• More than 5 years of Project Manager experience with track records of successful projects deliveries.

Maestro HR

damien lee tian hong

R1106726

16C8462