Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Location: Orchard or Marina View

Contract: until 20th May 2027

Skills:

• Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
• Strong problem-solving abilities and a proactive approach to customer service.
• Tech-savvy with a genuine interest in digital trends and innovation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-centric mindset with a passion for helping others.
• Bilingual proficiency may be an advantage in diverse customer environments.

Key Responsibilities

Customer Assistance:

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

Digital Adoption and Education:

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions. Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details

Regards
Shashi(R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART-TIME RATES FROM $12/HOUR

Job Duties

• Front of House Counter Operations
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Candidates with no prior experience are welcome to apply, as training will be provided
• Basic digital literacy
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Responsibilities

• Manage end-to-end client onboarding processes, including collection, verification, and follow-up of KYC and due diligence documentation.

• Serve as the primary point of contact for clients, providing timely support and resolution of enquiries related to KYC products and services.

• Maintain and update customer records, ensuring accuracy and completeness of client information and documentation.

• Coordinate closely with Sales, Compliance, Operations, and Product teams to facilitate smooth onboarding and customer support processes.

• Monitor onboarding progress and ensure all customer requests and cases are handled promptly and in accordance with service standards.

• Conduct regular client reviews and maintain strong client relationships to enhance customer satisfaction and retention.

• Prepare and generate reports on onboarding status, customer accounts, service performance, and operational metrics as required.

• Stay updated on product enhancements, regulatory requirements, and industry developments to provide accurate information and guidance to clients.

• Support business continuity initiatives and contribute to process improvement efforts to enhance operational efficiency and customer experience.

• Ensure compliance with internal policies, procedures, and regulatory requirements in all customer interactions and onboarding activities.

• Perform any other duties assigned by the Head of Client Management.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Economics, or a related field.

• Minimum 1–3 years of experience in customer service, client onboarding, KYC, AML, compliance operations, or a related role.

• Familiarity with KYC/CDD requirements, corporate onboarding processes, and customer due diligence documentation is preferred.

• Strong communication and interpersonal skills, with the ability to manage client relationships professionally.

• Detail-oriented with excellent organizational and problem-solving abilities.

• Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Experience with CRM, onboarding, or compliance management systems will be an advantage.

• Strong team player with the ability to collaborate effectively across Sales, Compliance, Product, and Operations teams.

• Self-motivated, proactive, and committed to delivering high standards of customer service.

• Fluency in English is required; proficiency in additional languages, including Mandarin, will be an advantage.

Job Description

We are seeking enthusiastic and responsible individuals to join our Japanese restaurant chain as full-time service crew members. You will play an important role in creating a pleasant dining experience for our guests.

Key Responsibilities:

Welcome customers, assign seats, and present menus

Take orders and record dietary preferences

Perform cashiering duties

Serve food and introduce dishes when needed

Clear and reset tables, and maintain the cleanliness of the dining area

Job Requirements:

No prior experience required – training provided

Able to communicate in basic English to interact with customers and the team

Knowledge of simple Japanese is a plus (e.g., dish names), but not required

Positive attitude, good team spirit, and customer-oriented

Able to stand or walk for extended periods and carry light to medium loads (e.g., trays)

Benefits:

Annual Leave: 7 days

Medical Leave: 14 days

Career progression opportunities

Friendly team and supportive management

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Assistance

Department: Customer Service
Employment Type: Full-Time
Location: Singapore

Job Summary

We are looking for a proactive and customer-focused Customer Service Assistance to join our dynamic team. The ideal candidate will be responsible for providing exceptional service across multiple customer touchpoints—calls, emails, and walk-ins—while meeting service level expectations.

In addition to managing customer interactions, you will also support operational functions, gather feedback for continuous improvement, and perform telemarketing outreach to boost customer engagement and service awareness. This role suits a reliable team player with strong communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

Customer Service & Front Desk Support

• Respond promptly and professionally to incoming customer calls, maintaining a high standard of service.
• Reply to customer emails within 20 minutes, ensuring accuracy, completeness, and quality.
• Provide consistent and courteous service across all communication channels, including in-person walk-ins.
• Conduct timely follow-ups on undelivered shipments according to SOPs.
• Escalate complex or unresolved issues to the Customer Service Manager.
• Rotate in front desk responsibilities, attending to walk-in customers during office hours.

Workplace Conduct & Personal Accountability

• Maintain a high attendance and punctuality record (minimum 95%).
• Submit leave requests at least one week in advance for approval.
• Follow allocated break schedules strictly.
• Complete all assigned tasks within stipulated timelines and expectations.

Business Operations & Process Improvement

• Report customer feedback and key issues to the Operations Supervisor and CS Manager.
• Monitor and manage unconfirmed online bookings proactively.
• Contribute ideas for improving service processes and business workflow.
• Perform telemarketing and outbound calls to promote services, follow up on leads, and generate interest.
• Make collection calls to local and international clients with outstanding payments.
• File and sort job sheets/movement charts daily for quick access to PODs.
• Handle manual billing adjustments and urgent booking changes as per SOP.
• Prepare manual job sheets for selected accounts where needed.
• Encourage and assist customers in adopting cashless/digital payment options.

Ad Hoc Support

• Provide operational support when required; duties will be shared on a rotational basis with fellow CS Executives.

Qualifications& Skills

• Minimum GCE 'O' Level or equivalent.
• Minimum 1 year of experience in customer service (preferred but not mandatory).
• Strong written, verbal, and face-to-face communication skills.
• Confident in telemarketing and cold calling to engage customers effectively.
• Excellent analytical thinking and customer problem-resolution skills.
• Ability to remain calm and professional in challenging situations.
• Team-oriented mind-set with the ability to work independently when needed.
• Proficient in Microsoft Office (Word, Excel, Outlook); CRM familiarity is an advantage.

Responsibilities including but not limited to:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Responsibilities

· Provide service support for customers – to both external and internal

· Provide accurate information and timely generation of Service Reports

· Support our service team and ensure daily smooth operations

· Assist in procurement of inventory stock

· Pro-actively participate in improvement plans and ERP system

Requirements

· Minimum Diploma holder in any field, with at least 2 – 3 years of experience

· Meticulous & detailed-oriented

· Able to meet deadlines and multi-task

Company Overview

MAGES Institute of Excellence is a leading private education institution in Singapore, specialising in Creative Media, Technology, Game Development, Design, Immersive Media, and Professional Development programmes.

Job Summary

The Student Services Administrator provides primary administrative support to students from enrolment to graduation, ensuring smooth processes, accurate records, timely communication, and compliance with institutional and EduTrust policies.

Responsibilities

• Communicate clearly and professionally with students to provide friendly, student-centric service throughout their learning journey
• Manage student records and documentation accurately to maintain compliance with institutional policies and EduTrust requirements
• Handle multiple administrative tasks efficiently to support smooth student administration and timely communication
• Use strong verbal and written communication skills to interact effectively with students from diverse backgrounds
• Address and resolve student concerns professionally and promptly to enhance the student experience
• Organize and prioritize workload to meet deadlines and support institutional compliance

Preferred competencies and qualifications

• 1–3 years of experience in student services, education administration, academic administration, customer service, or training administration
• Experience working in a Private Education Institution (PEI)
• Familiarity with EduTrust requirements
• Experience using CRM, LMS, or student management systems

Banking Client Service Ambassador

Duration : Immediate till 20th May 2027

Location : Orchard / Marina View

Salary: Up to $2,650

Workday : 5 days

Work hours: 9am to 6pm

Job Description

The Digital Ambassador is a key client-facing role responsible for enhancing the customer's banking experience through proactive assistance and guiding them towards digital solutions. This role requires an individual who is passionate about technology, customer-centric, and knowledgeable about the latest banking products and services. The Digital Ambassador will play a crucial role in promoting digital adoption and cashless transactions, thereby improving efficiency and customer satisfaction.

Key Responsibilities

• Customer Assistance:

  • Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.

  • Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).

  • Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

• Digital Adoption and Education:

  • Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.

  • Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.

• Product and Service Knowledge:

  • Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings.

  • Actively learn about new features and updates to digital platforms to effectively communicate them to customers.
    

Qualifications

• Education: High school diploma or equivalent

• Experience: Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage. 
  

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R23117785 (Lok Ding Hann)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

We are looking for a motivated and detail-oriented Customer Service Intern to join our dynamic team. This role focuses on managing and resolving level 1 customer inquiries, ensuring a seamless experience for our customers. The ideal candidate is familiar with Zendesk and Shopify or willing to learn.

We are looking for someone who can start from August onwards - ideally on a full-time internship.

For part-time internships, we would require an availability of 3 days a week.

Please indicate your internship availability in your application.

Responsibilities

• Manage customer queries about product information, order statuses, and basic troubleshooting through various channels (email, social media).

• Zendesk Ticket Management: Use Zendesk to create, track, and resolve customer tickets promptly and professionally.

• Shopify Order Management: Assist customers with orders and process refunds and cancellations using Shopify.

• Escalate Complex Issues: Identify when customer issues require escalation to Level 2 support or other departments and ensure seamless handoffs.

• Maintain Customer Records: Update and maintain accurate customer information and interaction history in the CRM.

• Provide Product/Service Information: Offer customers guidance on product usage, specifications, and availability.

• Assist with Order Processing: Support order fulfillment, payment issues, and logistics queries via the Shopify platform.

• Customer Feedback: Collect and relay feedback to improve customer service operations and processes.
  
  

Requirements

• Experience with Zendesk: Basic knowledge of Zendesk or a similar customer service platform is highly desirable.

• Familiarity with Shopify: Experience using Shopify to manage orders or customer interactions is a plus.

• Excellent Communication Skills: Strong written communication skills to interact with customers professionally.

• Problem-Solving Attitude: Ability to think quickly and handle customer concerns effectively.

• Organisational Skills: Detail-oriented with the ability to manage multiple inquiries simultaneously.

• Team Player: Willingness to collaborate with other team members and departments for issue resolution.

To apply, please send an updated copy of your resume to people@mightyjaxx.com 

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Join a family-oriented dental practice as a Patient Service Associate. You will play a key role in delivering a seamless patient experience — from the moment they walk in to the moment they leave. We offer a 5-day work week with day shifts only, competitive pay, and structured career growth. 

What You Will Do 

• Schedule, confirm, and reschedule patient appointments to optimise clinic workflow 

• Process patient payments (cash, card, NETS) accurately and professionally 

• Submit and verify dental claims via CHAS, Medisave, and insurance portals 

• Communicate effectively with patients to create a welcoming atmosphere and address enquiries 

• Perform administrative tasks including data entry, record keeping, and office coordination 

• Manage office supplies and support the smooth daily operation of the clinic 
  

What You Need 

• Diploma or degree in any discipline 

• Good communication and interpersonal skills 

• Proficient in using computer systems and office software 

• Able to work rotating day shifts including at least one weekend day 

• Prior experience in customer service, healthcare, hospitality, or retail is an advantage but not required 
  

Why Join Us 

• 5-day work week — no 5.5-day weeks, no night shifts, ever 

• Closed on all public holidays 

• Structured training and ongoing development 

• Annual leave + additional Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Career growth: Associate → Senior Associate → Clinic Coordinator 

Start your healthcare career with us — no experience needed! We are looking for a motivated individual to join our dental clinic as a Patient Service Trainee. You will be the first point of contact for patients, ensuring every visit is smooth and pleasant. Full training provided. 5-day work week, day shifts only. 

What You Will Do 

• Manage patient registration, appointment booking, and follow-up scheduling 

• Process patient payments accurately (cash, card, NETS) 

• Submit and track dental claims via CHAS, Medisave, and insurance portals 

• Respond to patient enquiries professionally — in person, by phone, and email 

• Support clinic operations with filing, data entry, and supply management 
  

What You Need 

• Diploma or degree in any discipline 

• Pleasant personality with good interpersonal skills 

• Comfortable using basic computer applications 

• Available for rotating day shifts including at least one weekend day 

• Fresh graduates and career switchers welcome — training provided 
  

Why Join Us 

• 5-day work week with no night shifts — better than most clinics which work 5.5 days or require evening shifts 

• All public holidays off 

• Structured training programme to build your healthcare administration skills 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Opportunity to grow into Patient Service Associate and beyond 

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Roles & Responsibilities

To perform good & friendly customer service , cashier duties, cleaning of dining area

To sell, prepare and serves drinks and food items to customers

To assist with developing new and expanded services and products;

To assist in stock take and inventory management & replenishment in a timely manner

Ensure strict adherence to food safety according to SFA food hygiene and practices

Maintains safe, clean and healthy work environment by following company standards and sanitation regulations;

To perform other ad hoc duties as assigned.

Skills & Requirements

Excellent Customer Service, interpersonal and communication skills

Service-oriented, self-motivated & a good team player

Display positive and professional attitude at all times

Must be comfortable meeting & interacting with people

Able to work shifts, on weekends & public holidays

Food Hygiene Certification & Barista related experiences is preferred

Job Responsibilities:

·      Maintain hygiene, branch cleanliness, and adhere to the principles of 5S; ensure a safe, comfortable environment.

·      Follow company service standards and procedures; perform pre-opening and post-closing cleaning, organize tableware, and replenish station items.

·      Deliver professional and attentive customer service; address inquiries and concerns promptly.

·      Clear tables efficiently, organize tableware, and enhance table turnover rate.

·      Cooperate with supervisors, follow instructions, seek supervisor guidance in special situations, and assist in completing tasks.

·      Participate actively in training and improve skills continuously.

·      Maintain beverage and dessert areas.

·      Demonstrate menu knowledge, recommend pairings, provide personalized service.

Job Requirements:

·      Thorough knowledge in food and beverage operations.

·      Possess excellent communication.

·      Decisive and critical thinker.

·      Able to work rotating shifts, including weekends and public holidays.

·      Minimum 1 year of relevant F&B experience.

Benefits:

·      Well-being Reimbursement (Flight Ticket / Dental / Medical / Others)

·      Birthday Vouchers

·      Yearly Increment

·      Promotion Opportunities

·      Family Day

·      Staff Meal

·      Staff Discounts

·      Insurance

·      Free Medical Check Up

·      Provide Training

·      Flexi Leave

Location: No. 7 Tuas Avenue 16 Singapore 638934 (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)

Working Days: 5 days A Week

Working hours : 8:00am - 5:00pm or 9:00am - 6:00pm (40 hrs per week)

Salary : $2,800 to $4,200 (Based on market rate, subject to individual’s qualification & experience)

Overview

• We are a public-listed company that specialises in the manufacturing of steel prefabricated reinforcement for the construction industry. We are seeking suitably qualified personnel to join our team.

Roles & Responsibilities:

• Extract bill of quantities for steel reinforcements from structural drawings to ensure accurate material planning
• Schedule and draft technical drawings using appropriate tools for submission and production purposes
• Coordinate technical issues with project site personnel to facilitate smooth project progress
• Attend site discussions as needed to resolve technical queries and support project teams

Requirements:

• Min Diploma in Structural/Civil Engineering or QS / Structural Engineering Design or related discipline to support technical understanding
• Working knowledge of AutoCad and Revit-BIM tools to enhance drawing accuracy and efficiency
• Minimum of 1 year of relevant work experience in a similar field to ensure familiarity with industry practices

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Project/ Tender Support

• Prepare and assist senior engineers in developing project plans, schedules, and documentation during project or tender phase, demonstrating understanding of project management methodologies.
• Prepare and maintain project documentation, including daily progress reports, site diaries, and as-built drawings.
• Coordinate with contractors, subcontractors, and vendors as needed.
  Support site inspections and quality control checks.

Technical Assistance

• Understand client’s requirement and prepare engineering calculations and drawings under the guidance of senior engineers.
• Prepare and assist in the selection and specification of equipment and materials.\
• Research and analyse technical data.

Quality Assurance

• Conduct site inspections and quality control checks to ensure project compliance.
  
• Prepare and implement method of statement and processes for quality assurance.
  
• Coordinate and carry out testing and commissioning activities to ensure systems are operational and meet performance requirements.
• Prepare operational and maintenance manuals and as-built drawing for project handover.

Learning & Development

• Actively seek opportunities to learn and develop technical skills.
• Participate in training programs and workshops.
• Contribute to a positive and collaborative team environment.

Requirements:

• Bachelor's degree in Mechanical Engineering.
• Minimum 2 years of relevant experience in the construction industry.
• Basic understanding of MEP systems and design principles.
• Proficiency in MS Office Suite, and CAD software (e.g., AutoCAD).
• Strong attention to detail and organizational skills.
• Willingness to learn and adapt to new technologies and industry trends

A senior position may be offered depending on the candidate’s experience.

Job Description:

• Resolve all the technical or engineering issues related to that arise during the course of construction;
• Direct daily overall works activities, answer questions about technical aspects and guide workers throughout the construction process
• Attend all necessary project meeting to ensure projects are executed in a smooth and effective manner;
• Handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiating with others;
• Evaluating tenders received for construction works;
• Data collection (e.g Schedule, job progress, costing sheet etc) to correctly evaluate project performance
• Handle project documentation, material requisition, and cost control;
• Check and analyse drawings, authority requirements and tender specifications
• Check site installation whether it is in accordance to design and standards
• Check and prepare for discrepancies of drawings to be highlighted to consultant
• Oversee the projects and follow the terms and conditions of contracts. Ensure compliance to contracts and the drawings with regulatory specifications
• Able to coordinate with owners, architects, consultants, project managers, sub-contractors and suppliers.
  
  
  Requirements:

• At least 2 years of relevant working experiences that possess Degree in Construction, Civil Engineering and M&E or equivalent
• Knowledgeable in basic Autocad software
• Has positive attitude and sense of responsibilities
• Willing to travel island wide for multiple projects as per assigned and working location will vary after project completion
• Detail oriented and excellent organization skills
• Able to commit standby after office hour as well as during weekends / PH to attend to any emergency calls
• Have a sense of urgency and confidence to thrive under pressure from various sides of internal parties and also external parties due to time constraints of certain projects /within tight deadlines
• 6 days per week
• Construction site working environment without air-conditioner
• We are regret that only shortlisted candidates will be notified

Job Summary

The Guest Service Assistant supports the guest experience by providing prompt and courteous assistance at the hotel entrance and lobby, handling guest luggage, assisting with enquiries, and supporting arrival and departure services. In every interaction, the role brings warmth and charm, leaving guests with a pleasant and lasting impression of their stay.

Areas of Focus

Guest arrival and departure support, luggage handling, guest orientation, and driveway assistance to maintain smooth guest flow and service standards.

Strategic Responsibilities / Duties

Guest Services

1. Greet all guests warmly upon arrival and departure.
2. Assist guests with luggage handling during arrivals and departures in a safe and efficient manner.
3. Escort guests to rooms while providing hotel information and answering questions.
4. Deliver luggage, amenities, parcels, and other guest items promptly.
5. Provide accurate directions, recommendations, and information about hotel services, facilities, and local attractions.

Luggage Handling & Storage

1. Tag, store, retrieve, and track guest luggage following proper procedures.
2. Ensure secure handling of all guest belongings.
3. Maintain the cleanliness and organization of the bell desk, luggage room, and lobby areas.

Transportation & Coordination

1. Support guests with taxi bookings, ride-hailing, or hotel transportation services.
2. Assist in coordinating valet services (if applicable).
3. Help manage group arrivals and departures.

Safety & Security

1. Follow all security protocols when handling guest items.
2. Stay alert for suspicious activities and report promptly.
3. Support emergency procedures by guiding guests as required.
4. Monitor lobby and public areas for unattended luggage and promptly follow hotel security protocols by reporting and addressing items left unattended to ensure guest safety and property security.

Operational Support

1. Deliver mails, parcels, messages, and guest items promptly and accurately.
2. Assist with lobby crowd control during peak hours.
3. Support Front Office colleagues with guest requests or special needs.
4. Perform other duties as assigned by management.

Key Skills and Requirements

1. Service-oriented with a friendly and professional attitude.
2. Good interpersonal and communication skills.
3. Physically fit with no limitations preventing manual duties such as lifting and moving luggage.
4. Able to work on rotating shifts, weekends, and Public Holidays.
5. 5-day work week.

Group Overview

STOREFRIENDLY is a leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured and climate controlled short and long term storage solutions. The Group will be expanding in 2026 with more branches and product offerings and thus is now recruiting and training more frontline staff to support the targeted growth.

Job Summary

Join STOREFRIENDLY as a Customer Service Executive to support customers in selecting storage solutions, managing rental agreements, resolving service issues, and maintaining branch operations in a friendly and professional environment.

Responsibilities

• In-Person Engagement: Greeting visitors, tenants, or customers and addressing inquiries through direct walk-ins or scheduled appointments.

• Handling on-site viewings: Assessing customers' storage needs and recommending suitable storage units, services, or merchandise.

• Transaction Processing: Sign-ups, payments, move-ins, move-outs and merchandise sales directly at branch counter.

• Problem-Solving, Escalation & De-escalation: Addressing customer complaints in real-time, requiring a high level of composure and immediate conflict resolution skills.

• Inventory & Asset Control: Managing the requisition and organization of on-site supplies, from merchandise, marketing materials to office and maintenance stock.

• Site Management and Maintenance: Facility inspections to ensure site meets safety, cleanliness and brand standards and coordinating with relevant internal departments and/or vendors, scheduling and overseeing routine checks and maintenance for building systems to prevent service disruptions.

• Administrative Support: Maintaining accurate records of interactions, processing physical documentation, and coordinating with back-office departments.

Preferred competencies and qualifications

• Active Listening & Empathy: Interpreting both verbal and non-verbal cues to understand customer needs effectively.

• Critical Thinking & Adaptability: Ability to prioritize urgent tasks over routine administrative tasks during high-traffic periods and flexibility to pivot between physical tasks (e.g., facility checks) and digital ones (e.g., answering emails).

• Willingness to Learn: To gain better understanding of company products, services and systems and improve professional skills.

• Personality and Professional Presentation: Cheerful and friendly disposition and ability to adhere to strict grooming and uniform standards as a brand ambassador of the STOREFRIENDLY Group.

• Qualifications and Experience: At least GCE 'N" or "O" Level and 1 year of work experience (preferably in sales or customer service roles).

Interested candidates please submit your resume with contact details, expected salary and earliest availability.

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximized profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work