Total 16,401 job vacancies in Singapore

We are seeking a highly motivated and results-oriented Custody Sales Product Manager to join our dynamic client facing team. In this role, you will be responsible for developing and managing relationships with financial institutions clients and provide them with tailored business solutions focusing on custody products. This is an excellent opportunity for a seasoned professional looking to advance their career in the securities industry and contribute to the growth of our business.

Job description

• Develop and maintain client relationship relating with custody business and future potential business opportunities.
• Main contact person to liaise with Head office custody team. Understand strategic business direction, collaborate with front office stakeholders to achieve business targets
• Promote business development and cooperation across various areas such as deposits and loans, and achieve sales target KPIs consist of custody account opening, custody fees targets and Asset under Custody (AUC) targets.
• Articulate clearly on client’s requirements and provide holistic client demands and solutions.
• Propose fee quotation, ability to project client’s potential revenue generation based on client’s portfolio.
• Engaged with internal stakeholders to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses
• Critical role where candidate will partner with core teams to lead time sensitive sales programs effectively while managing both business and technology stakeholders to help capitalize on best deliverables to grow the business
• Familiar with global custody business models and products, good customer relationships with sovereign, bank and non-bank clients, and understanding of cross-border institutional investment and QFI/CIBM channels.

Requirements

• Bachelor’s degree with more than 10 years of working experience. Preference will be given to candidate with more than 5 years' relevant experience in sales activities related with custody, fund accounting and/or securities/fund operations in banking/brokerage sector.
• Knowledge of marketing, credit, acquisitions and product development.
• Ability to work under pressure and manage tight deadlines.
• Effective communication with good interpersonal, written and verbal skills in both English and Chinese so as to serve Chinese speaking customers. Must have ability to write in business Chinese for reporting to Head Office.
• Ability to conduct market research and excellent report writing ability in business Chinese.

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Product Market Manager (APAC)
• Working Location: Woodlands
• Working Hours: 5 days, Monday – Friday (9am – 6pm)
• Salary Package: Basic + Transport Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Drive business growth across APAC by connecting market needs, product strategy, solution development, and sales execution.
• Act as the product and market expert for assigned countries, verticals, and product portfolios.
• Work closely with sales, engineering, marketing, suppliers, and HQ teams to support regional growth.
• Study market trends, competitors, customer needs, and new business opportunities across APAC.
• Translate customer challenges into product requirements and practical solution ideas.
• Provide market feedback to support product roadmap planning and regional customization.
• Work with sales, application engineers, and HQ teams on key customer projects and complex opportunities.
• Support solution development involving cameras, lenses, lighting, software, and related products.
• Manage assigned product portfolios and identify product gaps or improvement areas.
• Support regional product positioning, pricing, and growth initiatives.
• Manage 3rd-party product portfolios, suppliers, sourcing, pricing, and documentation.
• Ensure product information, marketing materials, sales tools, and training support are available.
• Support sales teams with product knowledge, value messaging, and customer presentations.
• Join customer discussions, workshops, campaigns, product launches, and events.
• Track launch performance and provide feedback for improvement.
• Perform other duties as assigned by management.

APPLY NOW!!!

• Degree in Engineering, Science, Technology, or related field.
• At least 5 years of experience in product marketing, sales, application engineering, or similar roles.
• Experience in market, competitive, or business intelligence is preferred.
• Experience in machine vision, computer vision, factory automation, or robotics is an advantage.
• Strong problem-solving, project management, and organizational skills.
• Able to manage multiple projects and meet deadlines.
• Good communication, analytical, and stakeholder management skills.
• Willing to travel within the APAC region when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84229 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Senior Commercial Product Manager (B2B)

A senior product manager role for someone who can shape how our AI capabilities reach the market - through pricing, packaging, and a partner-driven distribution model.

The Opportunity

We are a Singapore-headquartered B2B AI company building a platform that modernizes trademark and intellectual property work across APAC. Our customers include sophisticated, multi-stakeholder audiences in the IP space, served both directly and through trusted partners.

Our AI platform is moving fast. What we are now investing in is how that platform gets to market: how it is priced, how it is packaged, and how our partner ecosystem becomes a real lever for growth - not just a sales channel.

This role exists to design that side of the business end to end. You will not inherit a playbook; you will write it.

What success looks like

You will own the commercial fabric that connects our AI capabilities to revenue.Specifically: how we price, how we package, how our partner relationships a restructured, the surfaces that partners and customers use, and the metrics tree that lets us prove the whole system is working.

You will not just run a roadmap. You will own a business.

You will report directly to the CEO and partner as a peer with the Product Manager who owns theAI platform side. You will work outside-in - starting from how a partner or end customer experiences each decision, and working back to the product surface.

Your areas of ownership

The core responsibility areas for this role.

Business model and product packaging

•       Translate our AI capabilities into commercial products that customers can easily evaluate, buy, and grow with over time.

•       Own how we price - make the call, defend the call with data, and iterate as the product and market evolve.

•       Set the commercial direction for new releases, including positioning, target audience, and how each offering shows up to the market.

•       Drive the customer-economics decisions that grow value over time, balancing near-term momentum with long-term durability.

Partner ecosystem

•       Design how we engage with partners - the working model, the mutual value exchange, and what makes the relationship attractive on both sides.

•       Own the product touch points partners use day to day, making sure those touch points genuinely make their work easier.

•       Build the onboarding experience that gets new partners to their first meaningful outcome quickly and confidently.

•       Partner with BD on the agreements and commercial terms that govern these relationships, balancing standardization with the flexibility to win key deals.

Product experience

•       Define the product experience for the audiences we serve, grounded in regular customer conversations and direct workflow observation.

•       Lead prototyping with UI design, moving from sketches to testable flows quickly and iterating with real users.

•       Coordinate closely with the AI-side Product Manager so the product experience stays instep with the platform underneath as both evolve.

Operations and metrics

•       Define and track the metrics that genuinely move our business - and actively use them, not just report them.

•       Design and measure go-to-market initiatives, learning from each iteration and folding the lessons back into product.

•       Use behavioral data from real usage to sharpen our product strategy and surface the next opportunities to bet on.

Cross-functional coordination

•       Maintain a regular product-review cadence with the AI-side Product Manager so both halves of the product stay coherent as they evolve.

•       Keep tight loops with BD, Marketing, and our trademark specialists - the people who carry the product into the market and into the industry.

What we expect from you

•       Five-plus years as a B2B SaaS Product Manager, of which at least three are spent on commercialization- pricing, SKU design, subscription economics, packaging. Feature-only PM tenure does not count toward that three.

•       Channel-based B2B experience is essential. You have taken a product to market through channel partners, distributors, resellers, or other intermediaries - somewhere in security software, Martech, HRTech, data SaaS, Fintech, LegalTech, RegTech, or analogous verticals.

•       At least one end-to-end "SKU + pricing model + channel revenue share" system designed and shipped under your name. We will ask you to walk through it.

•       Independent commercial judgement. The CEO will trust you to make the call when they are not in the room.

•       Structured thinking and writing. The complexity here is real; your internal documents and external sales materials need to make it look simple.

Great to have

•       Background in LegalTech, IP, intellectual property, or IP services - you know how law firms and trademark agencies run.

•       Cross-geographic product work across some combination of Singapore, Korea, Japan, US, and China.

•       Founder-adjacent or 0-to-1 commercialization experience at an earlier-stage company.

•       Proficient in spoken and written English and Mandarin to support communication and collaboration with English and Mandarin speaking stakeholders across multipleAPAC offices.

Reporting and team

You report directly to the CEO. You pair as a peer with a Product Manager focused on the AI platform side. Downstream collaborators include BD and Marketing, our trademark specialists, UI design, and engineering.

Your base location is Singapore, on-site, with occasional regional travel to meet customers and the broader team.

Equal opportunity

We are an equal opportunity employer and intentionally build a team with a wide range of backgrounds, perspectives, and lived experiences. Trajectory and judgement matter more to us than resume keywords. If you are excited about this role but do not check every box, please still apply.

To apply

Send your CV -and, if you have one, a short note about a commercial system (SKUs, pricing, or channel design) you have shipped or have strong opinions about - to the contact listed in the job posting. We read every application.

Submitting your application means you consent to our use of your personal data for recruitment, in line with Singapore PDPA.

About Us

Ishtara Jewellery Pte Ltd, Luvenus Jewellery Pte Ltd, and Luvenus Jewellery Hong Kong are established jewellery brands with operations in Singapore and Hong Kong. With a combined workforce of approximately 100 employees, we are seeking an experienced and hands-on HR & Administration Manager to oversee the full spectrum of Human Resources and Corporate Administration functions across our Group.

Key Responsibilities

Human Resource Management

• Manage the full spectrum of HR functions, including recruitment, onboarding, employee relations, performance management, compensation and benefits.
• Handle employee confirmations, promotions, transfers, disciplinary matters, and terminations.
• Develop, implement, and maintain HR policies, procedures, and employee handbook guidelines.
• Maintain accurate employee records and HR documentation.
• Address employee grievances and support a positive workplace culture.
• Support management on manpower planning and staffing requirements.

Payroll, Leave & Benefits Administration

• Process monthly payroll accurately and on time.
• Administer CPF contributions, IR8A submissions, annual tax filings, leave records, attendance records, and employee benefits.
• Process employee medical claims, insurance claims, and staff welfare matters.
• Ensure compliance with all statutory requirements and payroll regulations.

Compliance & Employment Matters

• Ensure compliance with the Singapore Employment Act, CPF regulations, MOM requirements, and employment-related legislation.
• Stay updated on changes to labour laws and HR regulations.
• Manage work pass applications, renewals, cancellations, and related matters.
• Prepare employment contracts, warning letters, termination letters, HR notices, and other HR documentation.
• Liaise with government agencies, auditors, consultants, and external service providers where required.

HR Systems & Reporting

• Manage and maintain OpenSoft and Info-Tech HR Software.
• Ensure proper administration of payroll, leave, attendance, and employee records within the HR systems.
• Prepare HR reports relating to manpower, payroll, attendance, leave, recruitment, and staff turnover.
• Recommend improvements to HR processes and systems.

Hong Kong HR Administration

No prior Hong Kong HR experience is required. Training and guidance will be provided.

• Support basic HR administration matters relating to Luvenus Jewellery Hong Kong.
• Coordinate employee records, payroll information, leave administration, and HR documentation.
• Liaise with external service providers and consultants in Hong Kong when required.

Corporate Administration

• Oversee day-to-day office administration and corporate support functions.
• Manage office facilities, office supplies, company assets, and vendor relationships.
• Coordinate insurance renewals, licences, permits, and corporate records.
• Maintain contracts, company documents, and administrative records.
• Support Directors and Management with administrative projects and ad hoc assignments.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 5 years of relevant HR experience.
• Strong knowledge of Singapore Employment Act, CPF regulations, MOM requirements, and payroll administration.
• Experience managing recruitment, employee relations, payroll, and HR compliance independently.
• Proficient in OpenSoft and Info-Tech HR Software.
• Experience handling medical claims and employee benefits administration.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and manage multiple responsibilities across three related companies.
• High level of integrity and ability to handle confidential information.
• Singapore Citizens and Singapore Permanent Residents only.

Benefits

• 5-day work week.
• Stable and established jewellery group.
• Exposure to Singapore and Hong Kong operations.
• Career growth opportunities.
• Supportive working environment.

To Apply

Please submit your updated resume, current salary, expected salary, and notice period.

Subject: Application for HR & Administration Manager

Only shortlisted candidates will be notified.

The role

Chubb’s Property team is seeking an experienced Complex & Structured Risk Underwriting Manager to profitably grow and manage a portfolio across mid-market and corporate risks. You’ll own end‑to‑end underwriting—from policy review and wording analysis to pricing, placement, and portfolio development—while building strong relationships with brokers and key stakeholders.

Key responsibilities

    •    Underwrite new and renewal wholesale property risks within delegated authority to deliver profitable growth.

    •    Read and interpret policy forms; review and negotiate manuscript and market wordings, endorsements, and clauses.

    •    Apply technical underwriting disciplines (e.g., risk selection, exposure analysis, rating methodology, accumulation control, reinsurance structures).

    •    Assess COPE data, risk engineering reports, nat-cat exposures, and valuation adequacy; liaise with Risk Engineering as needed.

    •    Structure, price, and negotiate terms in line with Chubb guidelines, compliance, and appetite.

    •    Proactively develop and manage a broker portfolio; conduct regular meetings and pipeline reviews to drive submission flow and achieve the financial plan.

    •    Prepare referrals and present complex risks clearly to senior underwriters/line management.

    •    Maintain accurate file documentation, system hygiene, and reporting metrics.

    •    Collaborate with Claims, Risk Engineering, Operations, and Finance to deliver best-in-class outcomes for clients and brokers.

    •    Represent Chubb at market events to enhance visibility and win new business.

About you

    •    Sharp attention to detail with strong policy/wording literacy and contract certainty mindset.

    •    Able to work autonomously, prioritize effectively, and meet deadlines in a fast-paced market.

    •    Commercially minded, with strong negotiation skills and sound risk appetite judgment.

    •    Relationship builder who communicates clearly with brokers and internal stakeholders.

    •    Data- and outcome-driven; comfortable using underwriting tools and MI to steer portfolio performance.

Qualifications & experience

    •    3–7+ years’ property underwriting experience (wholesale market exposure preferred).

    •    Solid understanding of technical underwriting, pricing/rating, and nat-cat/accumulation management.

    •    Familiarity with risk engineering inputs, valuations, and large/complex account structures.

    •    Knowledge of reinsurance, line sizing, and portfolio management principles.

    •    Relevant insurance qualifications or progress toward them are advantageous.

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Job Summary

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from CandI, staff, etc.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• CMFAS Exams

• Experience in Managing Vietnam Market

• Good understanding and command of Vietnamese as the incumbent will be supporting Vietnam market

• 5+ years of experience in Banking.

Role Specific Technical Competencies

• Agreed individual sales target

• Agreed service standards to customers

• Operation control and sales compliance

• Demonstrate good knowledge of financial industry

• Shows resilience in the face of pressure and obstacles

• Builds rapport with others and relates in calm engaging way

• Shows commercial acumen and has a good understanding of business

• Pursue self-development and progression obstacles

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Support group total rewards initiatives including job grading, job evaluation, salary structure development, and compensation planning through market benchmarking, analysis, and cost modelling.
• Coordinate regional participation in market surveys and work closely with HR teams to ensure accurate submissions and validation.
• Provide guidance to HR and business units on compensation & benefits policies, reward frameworks, and remuneration practices.
• Review and recommend competitive remuneration packages.
• Assist in bonus scheme design, cost simulation, and compensation analysis.
• Evaluate and standardize allowances, employee benefits, and insurance programmes across the group.
• Collaborate with regional HR and business stakeholders to ensure consistent implementation of total rewards frameworks while considering local market practices.
• Deliver analytical insights and scenario modelling to support compensation strategy and pay positioning decisions.

Qualifications:

• Degree holder with min 8 years of solid HR experience, including a proven track record in Compensation & Benefits within a multinational organisation; regional or global exposure will be an advantage.
• Strong understanding of total rewards and compensation practices, including salary structure design, pay range management, job evaluation, and market benchmarking methodologies.
• Highly numerate and analytical, with strong attention to detail and accuracy.
• Proven ability to translate market data and analytical insights into practical and actionable reward recommendations.
• Strong interpersonal and communication skills, with the ability to engage, advise, and influence stakeholders at all levels.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.

As AWS continues to rapidly grow, we seek a Startup Account Manager to earn trust and help drive growth amongst a set of well-funded, high-potential startups.

Startups, represent a critically important subset of customers to AWS. These companies have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional companies. These businesses require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them on the AWS platform long-term.

The ideal candidate possesses a strong sales acumen, knowledge of the startup ecosystem, a passion for (and familiarity with) AI/ML. You will be working with startups building innovative solutions, so extensive collaboration with external contacts and internal teams will be key to build and execute on plans to meet and exceed sales quota. Your responsibilities will include driving revenue, crafting partnerships, accelerating innovation through service adoption, and ensuring these startups select AWS as their primary cloud provider.

You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.

Key job responsibilities

• Ensure customer success with early and mid stage startups
• Drive revenue and market share in a defined territory or industry vertical
• Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy
• Meet or exceed quarterly revenue and goal targets.
• Develop and execute against a comprehensive account/territory plan.
• Create & articulate compelling value propositions around AWS services.
• Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencers
• Work with partners to extend reach & drive adoption.
• Develop long-term strategic relationships with key accounts.

About the team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• 7+ years of business development, partner development, sales or alliances management experience

Preferred qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
• Experience developing detailed go to market plans

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary

Purpose of Role

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target.

• Agreed service standards to customers.

• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and NRI markets

Processes

• Responsible for executing RM duties including driving revenue and onboarding new clients.

People and Talent

• Lead through example and build appropriate culture and values.

Risk Management

• To execute the trade as per Bank’s laid down policies and processes, and render banking services as per Bank’s guidelines

Governance

• Awareness and adherence of the RNF regulatory framework

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Clients, internal and external stakeholders

Other Responsibilities

Embed Here for good and Group’s brand and values in SCB SINGAPORE (WRB AFFLUENT MANAGED) Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Experience in Managing UAE Market

• Excellent Communication Skills to manage UAE clients

• 3 years of relevant experience in Sales and Relationship Manager

• Education: Degree Holder

• Licenses: RNF

• Certifications: CMFAS

Role Specific Technical Competencies

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Experience in managing NRI markets

• Good understanding and command of Hindi as the incumbent will be supporting NRI markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as the Hotel’s Assistant Manager – Cantonese Restaurant if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Fluent in both English and Mandarin in order to communicate with Mandarin speaking guests.

• Minimally one year as Assistant Manager in a hotel or large Cantonese/Chinese restaurant with good standards.
• Great knowledge in restaurant management
• Well-versed in operational standards, managing manpower cost & driving financial goals
• Comprehensive knowledge of business needs and productivity requirements
• Strong communication and leadership skills
• Excellent administrative, customer service and interpersonal skills
• A can-do attitude

** We regret that only shortlisted candidates will be notified **

Company Overview

We are a new health care establishment located near Paya Lebar and Aljunied, offering meridian point massages and foot reflexology. We aim to grow and welcome applicants eager to develop their careers with us.

Job Summary

The Body Therapist Reflexologist Supervisor/Manager provides expert body and foot massage treatments, manages a team, and oversees company operations to ensure high-quality client care and business growth.

Responsibilities

• Deliver body and foot massages using techniques such as kneading, rubbing, and stroking to stimulate blood circulation, relax muscles, and relieve conditions
• Administer body conditioning treatments including alcohol, lubricants, TCM, and water treatments as requested by clients
• Assess clients and recommend appropriate body conditioning activities or remedial exercises to improve wellbeing
• Record treatments provided to clients accurately for tracking and quality assurance
• Supervise and manage the therapy team to maintain professional standards and service quality
• Recruit, select, orient, and train new employees to build a competent and motivated team
• Oversee daily company operations and staff duties to ensure smooth business functioning
• Report operational updates and company performance to the director regularly

Preferred competencies and qualifications

• Diploma qualification relevant to body therapy or reflexology
• Minimum of 3 years of experience in body therapy or reflexology

Other Information

• Work schedule: 6 days per week, 10:00 to 22:00 including lunch and dinner breaks
• Must be able to work overtime and extended hours as needed
• Maintain good personal hygiene and physical fitness to meet the demands of massage work

聘请足疗/按摩治疗师 Job Description:

1) Massages customers and administers other body conditioning treatments like alcohol, lubricants, or other rubbing compounds for hygienic or remedial purposes.

2) Massages body and foot, using such techniques as kneading, rubbing, and stroking flesh, to stimulate blood circulation, relax contracted muscles, facilitate the elimination of toxicity, or relieve other conditions, using hands or tools.

3) Administers TCM treatments or water treatments at the request of the customer.

4) May give directions to clients in activities, such as reducing or remedial exercises.

5) May examine the client and recommend body conditioning activities or treatments.

6) Able to record treatments furnished to customers.

7) Able to supervise and manage the team.

8) Maintains staff by recruiting, selecting, orienting, and training employees.

9) Oversee the company operation and staffs duties

10) Report to the director the company's operations and updates.

Prefer with relevant Diploma qualification & at least 5 years experience

Looking Body Therapist Reflexologist Supervisor or Manager role

Able to commit on 6 days per week

Able to do overtime and might need to do long hours

- 工作经验：有3年或以上工作经验，

- 上班时间：8:30-15.30 or 15.30-22:30，（包括了午餐和晚餐的时间），

- 良好的个人卫生习卫生习惯

- 鉴于按摩需要一定的体力

• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering with at least 6 years of relevant working experience, preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs

Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.

• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions.

• Cover site activities and documents, and timely report to management

• Direct all site activities of site staff, contractors, and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.

• Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations.

• Manage work delivery and resources based on the resource allocation and project schedules.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.

• At least 5 Year(s) of working experience in the related field is required for this position.

• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

• Experienced in Structural and Architecture works will be preferred,

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job description 

• Assist the Lead Consultant in project management and daily operations. 

• Oversee site planning, including facilities, hoarding, access, and crane requirements. 

• Evaluate project programmes and monitor work progress. 

• Ensure workplace safety, health, and environmental measures are implemented effectively. 

• Arrange mock-ups, sample unit inspections, and trade demonstrations. 

• Coordinate submissions and queries from contractors, ensuring timely responses from consultants. 

Requirements 

• Possess an Architectural, Civil / Structural / Electrical / Mechanical / Environmental Engineering, Building Science, Project Management, Construction Management or other construction and engineering related degree. 

· Good Pay + Good allowance + Good Bonus 

· Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls) 

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 ) 

Company Overview

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering brand-wide solutions including image planning, store design, shop fitting, boutique decoration, window displays, POSM exhibitions, roadshows, and events.

Job Summary

Lead and coordinate retail visual display projects from initiation to completion, ensuring quality, timely delivery, and client satisfaction through effective cross-team collaboration and vendor management.

Responsibilities

• Oversee assigned projects to deliver quality outcomes on schedule aligned with client specifications
• Coordinate end-to-end production by liaising with Sales, Design, Procurement, Production teams, and external vendors
• Supervise external partners to ensure quality standards, timely delivery, and budget compliance
• Plan and communicate project tasks across teams during execution to maintain alignment
• Develop and maintain project timelines to track milestones and final delivery
• Organize and lead project meetings to resolve issues and provide progress updates
• Manage project changes by informing stakeholders and assessing impacts on timelines and budgets
• Support client handovers by managing expectations during project transitions
• Create detailed onsite schedules for load-in, setup, and dismantling activities, and share with stakeholders
• Supervise onsite work to enforce safety procedures, quality standards, and adherence to timelines
• Handle Permit To Work applications and safety documentation including risk assessments and safe work procedures when required
• Source and coordinate vendors and suppliers for materials and manpower as needed
• Conduct post-project reviews to identify lessons learned and improve processes
• Communicate effectively in English and engage with Mandarin-speaking clients and suppliers as needed

Preferred competencies and qualifications

• Familiarity with project management methodologies
• At least 1 year of relevant experience in project coordination, event management, or interior fit-outs preferred
• Ability to manage multiple tasks under tight deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal and communication skills across all levels
• Fresh graduates with relevant academic or internship experience encouraged to apply
• More experienced candidates may be considered for senior roles

Our client is a well-established organization with a strong portfolio in the construction and infrastructure sector. Due to their current expansion plan, they are looking for an Assistant EHS Manager, in hopes of reinforcing governance in safety, environmental, and quality systems across projects. They are located in the (Central) – easily accessible.

Responsibilities:

• Oversee QEHS and ECM systems across corporate and project operations
• Assess workplace risks and implement mitigation and control measures
• Manage ISO9001, ISO14001, and ISO45001 management systems and documentation
• Conduct internal audits and coordinate external certification processes
• Deliver QEHS training and facilitate management review sessions
• Monitor regulatory requirements and ensure compliance across stakeholders
• Manage sustainability initiatives and maintain certifications (e.g. BizSAFE, GGBS)
• Analyze incident data and implement preventive and corrective actions
• Support project sites with QEHS advisory, audits, and tender requirements
• Liaise with authorities and maintain centralized records via internal systems

Requirements:

• Degree in Workplace Safety, Health, Environmental or related discipline
• Registered Workplace Safety and Health Officer (WSHO) with MOM
• At least 10 years of relevant experience in QEHS management within construction or engineering environments
• Hands-on experience with ISO9001:2015, ISO14001:2015, and ISO45001:2018 systems
• Exposure to internal audits, regulatory compliance, training delivery, and tender support

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

• Develop and compile precise cost estimates and tender documentation.
• Coordinate with internal teams, subcontractors, and suppliers for accurate pricing and project information.
• Review and assess variations, value engineering options, and related cost impacts.
• Monitor and report on cost performance throughout the tender process.
• Examine tender and contract terms, addressing commercial risks or ambiguities.
• Ensure all tender submissions are completed on time and meet required standards and safety regulations.

What you will need

• Degree or Diploma in Quantity Surveying, Construction Management, Civil Engineering, or a related discipline.
• At least 2 years of relevant Quantity Surveying experience within the construction industry.
• Good Pay + Good allowance + Good Bonus
• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Responsible for performance & procedure of construction activities.
• Manage contractors on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Manage and lead a group of engineers.
• Point of contact for government/statutory authorities, consultants, clients, suppliers etc.

Requirements

• At least 5 years of relevant experince.
• A diploma in Engineering or relevant certifications.
• Good interpersonal skills and communication skills.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Building and Construction/ Manufacturing (Furniture)
• Position Title: Senior Project Manager (Renovation / Interior Fit-Out)
• Working Location: Mandai Estate
• Working Hours: 5 Days (Monday - Friday, 8:30AM – 5:30PM)
• Salary Package: Basic Salary + Variable Bonus + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Plan, schedule, and manage projects to ensure completion within agreed timelines, budget, and project requirements.
• Monitor project progress and identify key activities to keep work on track and meet targets.
• Coordinate internal teams and external parties such as consultants, subcontractors, and suppliers to ensure smooth project execution.
• Ensure projects are completed on time, within scope, and within budget.
• Ensure works are carried out according to approved drawings, contract requirements, and relevant regulations.
• Develop detailed project plans to monitor and track overall progress.
• Manage project changes in scope, schedule, and cost using proper evaluation and approval processes.
• Identify and manage project risks to reduce potential issues.
• Prepare and maintain complete and accurate project documentation.
• Oversee site matters including safety practices and regulatory compliance.
• Provide regular updates to Management and escalate issues when necessary.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Degree in Construction Management or related field.
• At least 8 years of experience managing renovation or construction projects.
• Proven experience handling multiple projects within tight timelines.
• Good technical knowledge of construction methods, materials, and industry standards.
• Strong problem-solving, decision-making, and coordination skills, with the ability to lead project teams.
• Proficient in project management software and related tools.
• Good communication and stakeholder management skills.
• Able to adapt to changes and work effectively in a fast-paced environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82775 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well Establish Company
• Basic $ 4000 - $ 4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for getting in new clients.
• Build and nurture strong relationships with existing clients and identify sales leads to develop new business opportunity.
• Act as the main point of contact for client inquiries and concerns.
• Identify and pursue new business opportunities within the logistics sector.
• Conduct market research to discover potential clients and industries.
• Develop and implement effective sales strategies to meet and exceed revenue targets.
• Collaborate with the sales team to create compelling proposals and presentations.
• Negotiate terms and conditions with clients to secure mutually beneficial agreements.
• Work closely with internal teams, including operations and customer service, to ensure seamless service delivery.
• Provide regular sales reports and updates to the management team.
• Ensure high levels of customer satisfaction through proactive communication and issue resolution.
• Stay informed about industry trends, competitor activities, carriers and market conditions.
• Work on tenders/RFQs/Bids if required
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Minimum 1-2 years of relevant sales experience in logistics or freight forwarding

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Prepare tender documents, contracts, budget, bill of quantities and other documentation
• Assessment of progress payments to subcontractors / suppliers
• Preparation of progress claims and variation order to the client
• Settlement of final accounts with Client and subcontractors / suppliers

Job Specifications

• At least Degree in QS/ Civil Engineering / Building
• Able to meet tight deadlines and work independently
• At least 3 years of working experiences in civil industry

Good Pay + Good allowance + Good Bonus

• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492