Total 16,226 job vacancies in Singapore

Job Description

• Industry/ Organization Type: Distribution (Audio Visual)
• Position Title: Service Technician
• Working Location: Bukit Batok
• Working Hours: 5 days (Mon – Fri, 8.00am – 5.30pm)
• Salary Package: Basic salary up to $3,000 + $600 petrol allowance + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Install, configure, and test audio visual systems and equipment.
• Diagnose and troubleshoot technical issues with AV systems.
• Perform routine maintenance and repairs on AV equipment.
• Ensure all installations meet industry standards and client specifications.
• Provide technical support and guidance to clients and team members.
• Document service and installation activities accurately.
• Stay updated with the latest AV technologies and industry trends.
• Collaborate with team members to deliver high-quality service.
• Maintain tools and equipment in good working condition.

APPLY NOW!!!

• 2 years of relevant work experience.
• Experience in servicing and repairing TVs or Audio-Visual Systems is preferred.
• Must have a Class 3 driving license
• On-the-job training provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73998 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking for talented and dynamic individuals to join our service and hospitality team. As a service crew, you will play a pivotal role in ensuring the seamless operation of their bar and restaurant, contributing to the overall success and growth of the business.

Work Days: Tuesday to Saturdays 5 - 11pm

Job Scope

• Serve food and drinks to the customers.
• Serve meals to customers.
• Ensure tables are cleared, reset, and prepared for the next guests efficiently.
• Clean and arrange work stations, including chairs, linen, silverware, and glassware
• Replace tableware and linen

Company Overview

The client is located in Singapore, offering a premier multi-sensory party experience with state-of-the-art audio/visual equipment, luxurious private rooms, exclusive DJ booths, and five-star private chef dining for unforgettable events.

Job Summary

You will engage new and existing clients to grow the customer base, deliver excellent customer service to maintain the brand’s reputation, and manage customer bookings to ensure satisfaction.

Responsibilities

• Identify and connect with new clients to expand the customer base through targeted marketing activities
• Maintain relationships with existing clients by providing consistent communication and support
• Deliver high-quality customer service to uphold and enhance the brand image
• Manage customer bookings accurately and confirm details to ensure a smooth customer experience
• Monitor customer feedback and resolve issues promptly to maintain satisfaction

Preferred competencies and qualifications

• Demonstrate a positive learning attitude to adapt and grow in the role
• Collaborate effectively as a team player to support team goals
• Availability for full-time work

Other Information

• Location: 1 Selegie Road Singapore 188306
• Working hours: 6pm to 3am
• Salary: $4500-$6500

Highlights:

• Attractive BONUS + Extra Incentives
• One-on-One Coaching
• Career Progression
• Frequent Bonding Events
• Personal Development Training

Key Responsibilities

• Support daily catering operations to ensure smooth and timely execution of all orders
• Coordinate with kitchen, packing, and logistics teams to ensure accurate order fulfilment
• Ensure all orders follow the Kitchen Schedule (KS) and are prepared on time
• Assist in dispatch coordination to ensure all deliveries are sent out on time
• Monitor and escalate any operational issues such as missing items, delays, or miscommunication
• Maintain basic inventory of packing materials and operational supplies
• Maintain and update customer information and sales data for tracking and reporting purposes
• Support the sales team with administrative duties, including scheduling, filing, and document preparationHandle basic client inquiries and redirect complex queries to the relevant Sales Executive
• Ensure compliance with company SOPs, hygiene, and food safety standards

Requirements

• Minimum 1–3 years of experience in operations, coordination, or logistics roles; experience in F&B is an advantage
• Able to work in a fast-paced, high-pressure environment
• Strong coordination and problem-solving skills
• Detail-oriented with good operational awareness
• Physically able to work in kitchen and packing environments
• Able to work flexible hours when required (including early mornings or peak periods)
• Proactive, hands-on, and able to take ownership of tasks
• Good communication and teamwork skills
  
  Submit an application via MyCareersFuture or walk-in for an interview at 1550 Bedok North Ave 4 #04-17, Singapore 489950 (9.00am-6.30pm)

• Identify, evaluate, and pursue new business opportunities and developing strategies to increase sales.
• Actively develop commercial prospects and convert leads into execution.
• Ensure all prospects and leads are accurately updated.
• Work closely with operations teams to ensure smooth and effective service execution.
• Develop and maintain strong working relationships with customers.
• Monitor customer satisfaction and ensure timely NPS update.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Purpose

The Research Fellow / Research Engineer (with focus on Data Analytics and Digital Dashboards) will support applied research and innovation in community and allied health by turning clinical, operational and service data into practical analytics outputs, digital dashboards, KPI trackers and evidence reports. The role focuses on hands-on data analytics, project coordination and implementation support for community care projects.

This role is focused on Data Analytics and Digital Dashboards. The candidate should have good project-management discipline and experience coordinating projects or workstreams with clear outcomes delivered. The Research Fellow / Research Engineer will support academic staff and project leads, and contribute his/her assigned share to team-level KPI targets through timely and usable analytics outputs.

Key Responsibilities

Applied Research & Development

• Perform clinical needs assessment and workflow analysis for organisational innovation transition, focusing on but not limited to the community and aged care sector, including nursing homes, hospitals, home-based care, and palliative care settings.
• Develop healthcare solutions and innovation roadmaps for organisational transition, focusing on but not limited to long-term bedridden patient care, caregiver workload reduction, and care automation.
• Develop and execute healthcare innovation projects by conducting experiments, data collection, and analysis for Proof of Concept (POC) and implementation for organisations in, but not limited to, the community care sector, and simulated environments within SIT and / or the Living Lab.

Industry Collaboration

• Support collaborations with industry partners to understand problem statements and contribute to solution development.
• Assist in project scoping by gathering technical inputs and identifying relevant capabilities within the ecosystem (IHLs, research centres, industry partners).
• Participate in industry meetings, discussions, and project engagements.

Project Execution & Support

• Assist Professional Officers, faculty and project leads in planning, coordinating and executing assigned project workstreams, including timeline tracking, documentation and follow-up on deliverables linked to the committed KPI areas: service volume, innovation initiatives, value capture, manpower training and ecosystem establishment.
• Generate technical reports, presentations, dashboards, project trackers, and documentation on the development, validation, deployment, and value capture of healthcare solutions and applications.
• Contribute to grant proposals and project submissions where required.
• Track project progress and maintain proper documentation of milestones, deliverables, risks/issues, partner inputs, funding status and measurable outcomes for assigned projects.
• Support the IaaS Center for Community and Allied Health Innovation in achieving team-level KPI outcomes through assigned analytics, documentation and project support tasks.
• Contribute to assigned analytics workstreams and projects, including data analytics projects and digital dashboard development for industry partners, hospitals, aged care homes, and non-profit organisations, encompassing proposal development, partner engagement, analytics scoping, and project documentation.
• Coordinate assigned workstreams within the team's innovation portfolio, supporting the delivery and deployment of new or improved products, processes, and services to healthcare and community organisations, while monitoring implementation, adoption, and analytics evidence to support value-capture documentation.
• Support training, demonstration, and workshop delivery for company employees and healthcare professionals, contributing to the team's capability-building and knowledge-transfer goals.
• Role-specific skill focus — Data Analytics and Digital Dashboards: clean, structure, analyse, visualise and report health/service data; develop dashboards, KPI trackers and management reports; support evidence for KPI and project-outcome reporting, including outreach to companies and/or healthcare providers; and translate data insights into practical recommendations for Professional Officers, faculty, project leads and healthcare partners.

Job Requirements

• Bachelor's degree with 5+ years experience OR Master's degree with 2+ years experience in Nursing, Health Sciences, Biomedical Engineering, Clinical Research, or a related field or related disciplines with relevant experience in research, engineering, product development, or healthcare innovation related work.
• Strong knowledge and experience in clinical workflows, particularly in hospitals, nursing homes, home-based care, palliative care settings and other community care settings.
• Hands-on experience in clinical validation studies, including patient needs assessment and usability testing, is highly advantageous.
• Possess understanding of healthcare innovation concepts (e.g., commercialisation, care automation, health economics).
• Strong analytical skills and attention to detail. Excellent written and verbal communication skills.
• Resourceful, meticulous and problem-solving attitude.
• Experience supporting or coordinating industry or applied research projects, preferably involving healthcare, community care, aged care, allied health, digital health, clinical workflow optimisation or healthcare innovation solutions.
• Ability to document project outputs, implementation progress, stakeholder benefits and other measurable outcomes for assigned work.
• Experience supporting project proposals, funded projects or partner engagements will be advantageous.
• For this Data Analytics and Digital Dashboards role, relevant experience in data analytics, dashboard development, business intelligence, data visualisation, health/service data management, KPI tracking, data cleaning, statistical or operational reporting, or equivalent analytics tools and methods is required.
• All Research Fellow / Research Engineer must possess project-management skills and experience managing or coordinating projects/workstreams with good outcomes delivered, including scope, timeline, stakeholder coordination, risk/issue tracking and documentation.

Key Competencies

• Possess understanding of healthcare challenges faced by industries locally and globally, particularly in the community and aged care sectors.
• Strong interpersonal and communication skills to communicate effectively with industry partners and stakeholders.
• Ability to work collaboratively in a cross-functional and multidisciplinary environment.
• Proactive approach to continuous learning and development in the healthcare innovation field.
• Proficient in technical writing and presentation.
• Possess good analytical and critical thinking skills.
• Shows good initiative and takes ownership of work undertaken.
• Project management skills, including planning and execution of healthcare innovation projects.
• Project-management discipline to support assigned workstreams, monitor timelines and dependencies, escalate risks, and complete agreed tasks that contribute to team targets.
• Outcome orientation, with ability to document project outputs, stakeholder benefits, implementation progress and individual contribution within a team-based delivery model.
• Capability in data analytics and dashboards, including data cleaning, data structuring, analysis, visualisation, dashboard development, KPI tracking and preparation of concise reports.
• Ability to coordinate stakeholders, monitor timelines and risks/issues, and deliver assigned project outcomes with clear documentation.
• Ability to work as part of a coordinated delivery team, with clear documentation of assigned analytics outputs and project outcomes toward the overall KPI commitments.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary

You will attend to customer enquiries and provide effective service to meet their needs. You will manage and resolve customer complaints, assist with order-related issues, and coordinate with internal teams and external parties to ensure timely and accurate order processing.

Responsibilities

• Respond promptly to customer enquiries to identify and address their needs
• Manage and resolve customer complaints to maintain satisfaction and loyalty
• Use product knowledge to deliver clear and helpful customer service
• Assist customers in resolving issues related to orders and inquiries
• Process daily orders accurately and in detail to ensure smooth operations
• Communicate effectively with various departments and external parties to coordinate timely and accurate order fulfillment
• Support leaders by performing ad-hoc duties as assigned

Required competencies and certifications

• Proficient in both written and spoken English and Mandarin to communicate clearly with customers
• Proficient in Microsoft Office to manage documentation and communication

Preferred competencies and qualifications

• Prior experience in customer service to handle customer interactions effectively

Job Description

• Industry/ Organization Type: Storage Facility Management
• Position Title: Service Technician
• Working Location: Tuas
• Working Hours: 5 days (Mon to Fri 8AM – 5.30PM)
• Salary Package: Basic Salary up to $2,700 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Performing routine maintenance procedures, inspecting Hanel storage system for problems, and ensuring Hanel storage systems are in good working order.
• Diagnosing and fixing malfunctions, replacing faulty components, and repairing damaged Hanel storage system.
• Setting up and configuring new equipment or systems, ensuring they are installed correctly, safely and accordingly.
• Identifying the root cause of technical problems, resolving issues, and preventing future incidents.
• Providing guidance to users on how to operate Hanel storage system, answering technical questions, and assisting with software or hardware issues.
• Maintaining records of maintenance and repair work, updating documentation for Hanel storage system.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Engineering (Electrical/Electronic/Mechanical), or any relevant discipline
• Has 1 year of experience in maintenance or machinery servicing
• Knowledge of electrical works and electrical circuit diagrams are an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77600 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

• Handle customer enquiries and provide timely support via phone, email, and online platforms

• Coordinate servicing arrangements, delivery updates, and issue resolution for customers

• Manage customer complaints and escalate matters when necessary

• Maintain accurate customer records in CRM system

• Liaise with internal departments to ensure smooth customer support operations

• Provide basic product guidance and follow up with customers to ensure service satisfaction

• Ad-hoc duties as assigned

Requirements:

• Min Diploma in Business Management or related field

• Min 2-3 years experience in customer service/client support is preferred

• Experience with Mechanical/Electrical Products will be an advantage

• Experience with Salesforce CRM system will be an advantage

• 5 days work week (Mon to Fri 9am - 6pm)

• Salary: Up to $3800

• Working Location: Ubi

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong Lin Lin
EA Reg ID: R1659675
EA Licence No.:19C9603

Company Overview

The client is located in Singapore, offering a premier multi-sensory party experience with state-of-the-art audio/visual equipment, luxurious private rooms, exclusive DJ booths, and five-star private chef dining for unforgettable events.

Job Summary

Provide excellent customer service by engaging new and existing clients, managing bookings, and ensuring customer satisfaction to uphold the brand’s reputation.

Responsibilities

• Identify and engage new clients through targeted marketing activities to grow the customer base
• Maintain relationships with existing clients by providing timely communication and personalized service
• Manage customer bookings accurately to ensure smooth scheduling and service delivery
• Resolve customer inquiries and issues promptly to maintain high satisfaction levels and uphold brand image
• Collaborate with team members to support overall customer service goals and enhance client experience

Preferred competencies and qualifications

• Demonstrate a positive learning attitude to adapt to evolving customer service practices
• Exhibit strong teamwork skills to contribute effectively within a collaborative environment
• Availability for full-time work

Customer Service Manager — CitiSpa

Customer Service Manager — CitiSpa

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as Waiter/Waitress - Room Service if the following describes you.

You will be responsible to provide an excellent and consistent level of service to your customers. The Waiter/Waitress – Room Service is responsible to provide an exceptional customer service in the function of ordertaker in the Food & Beverage division of the hotel.

Your Profile

• Certificate in Hospitality or Tourism management.
• Work experience in hotel operations is preferred.
• Good customer service, communications and interpersonal skills are a must.
• A can-do attitude.

Job Scope:

• Collaborate with Project Managers to understand project requirements, specifications, contractual obligations, and client expectations.
• Check and analyse construction drawings, authority requirements, tender specifications, and contract documents.
• Participate in project planning, scheduling, and progress tracking to ensure timely completion of works.
• Monitor and inspect site installations and construction activities to ensure compliance with approved drawings, design requirements, project specifications, and industry standards.
• Conduct regular site inspections to monitor progress, workmanship quality, and compliance with regulatory and safety requirements.
• Identify, prepare, and highlight discrepancies in drawings and coordinate with consultants for clarification and resolution.
• Oversee project execution in accordance with contract terms and conditions, ensuring compliance with contractual requirements, approved drawings, and egulatory specifications.
• Coordinate effectively with owners, architects, consultants, project managers, subcontractors, suppliers, and relevant authorities to ensure smooth project delivery.
• Provide technical support and practical solutions to resolve site, engineering, and construction-related issues.
• Implement and maintain Quality Assurance (QA) and Quality Control (QC) procedures to ensure works meet industry standards and statutory regulations.
• Conduct inspections and checks on construction materials to ensure compliance with project specifications.
• Manage project resources effectively, including manpower, materials, and equipment utilization.
• Prepare, update, and present project schedules using Microsoft Project to clients and stakeholders.
• Implement and enforce Workplace Safety and Health (WSH) requirements to maintain a safe working environment.
• Conduct site safety inspections and follow up on corrective actions where necessary.
• Prepare and maintain project documentation, including daily site reports, progress reports, inspection records, material usage records, manpower allocation reports, equipment utilization records, and as-built drawings.
• Monitor project progress, identify potential risks or delays, and report project status and challenges to Management.
• Attend site meetings, coordination meetings, and project discussions with stakeholders.
• Undertake any other duties assigned by Management as required.

Job Requirements

• Degree in Construction Management, Civil Engineering, Mechanical & Electrical (M&E) Engineering, or equivalent qualification.
• Minimum 2 years of relevant working experience in the construction industry.
• Good knowledge of construction methods, materials, and construction processes.
• Familiar with relevant building regulations, authority requirements, and safety standards.
• Knowledgeable in basic AutoCAD software.
• Proficient in Microsoft Project and able to prepare and present project schedules to clients.
• Possession of WSQ safety-related certification or equivalent will be an advantage.
• Positive attitude with a strong sense of responsibility and commitment to work.
• Able to handle construction projects independently and work under pressure to meet project deadlines.
• Strong communication, coordination, interpersonal, and written skills.
• Good analytical and problem-solving abilities.
• Able to work effectively with clients, consultants, subcontractors, suppliers, and project stakeholders.
• Willing to attend to site matters or emergency calls outside office hours when required.
• 6-day work week.

Job Responsibilities

• Progressing all elements of design in-line with the Design Checklist;

• Prepare electrical tender packages including specification and drawings;

• Responsible for ensuring to remain familiar with current practices and engineering trends within the industry and to remain technically competent;

• Tendering and estimating of electrical works for projects prior to award;

• Compilation and Review of Operation and Maintenance Dossier for Projects;

• Ensuring the System Supervisor is provided with the current shop and space management drawings, specifications, approved technical submittals and all approved changes in scope;

• Ensuring the System Supervisor is fully briefed on the awarded scope of work, the tender technical documents and all contractual revisions to tender documentation;

• Evaluating technical submittals for specification and client requirement compliance;

• Approving Test Packs at each step of construction through to completion;

• Forwarding testing and commission passing criteria to the System Supervisor.

• Progressing all elements of design in-line with the Design Checklist;

• Prepare electrical tender packages including specification and drawings;

• Responsible for ensuring to remain familiar with current practices and engineering trends within the industry and to remain technically competent;

• Tendering and estimating of electrical works for projects prior to award;

• Compilation and Review of Operation and Maintenance Dossier for Projects;

• Ensuring the System Supervisor is provided with the current shop and space management drawings, specifications, approved technical submittals and all approved changes in scope;

• Ensuring the System Supervisor is fully briefed on the awarded scope of work, the tender technical documents and all contractual revisions to tender documentation;

• Evaluating technical submittals for specification and client requirement compliance;

• Approving Test Packs at each step of construction through to completion;

• Forwarding testing and commission passing criteria to the System Supervisor.

• Applicant must be able to speak Tamil/Bengali fluently.

Working days: either 4 days 12 hours rotating shift or 5 days work week

Location: Islandwide , office at Woodlands

Salary: $2800 -$3500 depends on experience

Job scope:

• Semiconductor machines startup and installation

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing

• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works

• Serves as company contact point with customer on technical matters

• Attends to customers complaints and provides timely solutions

• Other ad hoc duties

Requirements:

• Nitec/ Diploma in Mechanical/ Mechatronic Engineering or related discipline

• Hands-on experience in semiconductor machine maintenance

• Able to work in cleanroom environment
  

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Admin Assistant(Customer Service)

Full Time or Part Time

Job Description:

- Front desk support

- Data entry of information

- Computer literate

- Provide administrative and customer service support to ensure the smooth daily operations of the car workshop.

- Attend to customer enquiries, schedule service appointments, prepare invoices and quotations, maintain customer records coordinate with technicians on job progress and update customers on vehicle service status.

- Handle phone calls, emails and walk-in customers while delivering professional and friendly customer service.

- Assist with general office administration and ensure accurate documentation of workshop activities.

Working Hours: 9am-6pm (Mon-Fri)

9am-3pm (Sat) Alternate

Are you passionate about working with children and families in need? The SSF-R team is looking for suitable social workers to provide intensive family reunification services to reunite children and young persons (CYP) in out-of-home care with their families. The services we provide are strengths-based, child-centric and family-focused. The SSF-R professional must be able to work independently and proficiently to safeguard and promote the safety and well-being needs of CYP. In order to serve these families best, a demonstrated willingness to work with a flexible schedule (i.e. evenings and weekends) will be vital. Join the SSF-R team today!

Job Scope

1. Assessment

• Assess the suitability of reunification for CYP in out-of-home care
• Assess needs and strengths of family and areas of intervention to provide safe care
• Assess child safety and well-being on an ongoing basis

2. Strengthening (Familial) Relationships

• Collaborate with CYP, families and networks to develop a viable reunification plan
• Facilitate and evaluate contact between CYP and families

3. In-Family Coaching and Support

• Provide in-home coaching and/or therapeutic interventions to support carers in meeting the safety and well-being needs of CYP
• Develop and review safety plans with CYP, families and their networks
• Collaborate with families, their networks and community partners to ensure that safety and well-being needs of CYP will be met in the long term, and reunification with the family will be sustained and permanent

4. System intervention

• Address system barriers that prevents CYP from returning home (e.g. child care arrangements, housing, etc)

Job Requirements

• Degree in Social Work
• At least 2 years of relevant casework experience working with children, young persons and families; prior experience in reunification work with children and young persons in need of care and protection preferred
• Willing to work on a flexible schedule, including evenings and weekends
• Able to respond to crisis situations promptly, when needed
• Committed to ensuring child safety and promoting child well-being
• Willing to provide home-based intervention

Additional Qualities Suitable for Job Fit

• Strengths based in practice orientation
• Not biased against birth families
• Able to manage high-risk and complex cases independently
• Able to effectively contribute as a team member to enhance the team’s professional development and service delivery
• Strong ability to collaborate with systems, e.g. birth families, community agencies and other stakeholders
• Cross-culturally competent
• Adaptable and takes initiative
• Insightful and reflective
• Able to use humour and be playful

Job Description:

1. Promptly label and respond to global customer feedback received through the app help center or email.

2. Escalate abnormal cases to the relevant departments, follow up, and ensure a closed-loop resolution for customer issues.

3. Maintain key customer service performance metrics, including response time, labeling accuracy, and user satisfaction.

4. Collect and analyze customer feedback, providing actionable insights to improve the product and overall user experience.

5. Monitor and manage app reviews on Google Play and the Apple Store

6. Support ad-hoc projects and process improvements as needed to meet business goals.

Job Requirements:

1. Minimum one year of experience in customer service, user operations, or a related role.

2. Strong written and verbal communication skills in English; proficiency in Mandarin is a plus.

3. Willingness to work rotational shifts, including weekends and public holidays, if required.

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked, documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Interested candidate please email your detailed resume with last drawn and expected salary to cheryllou@kimann.com

Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services

• Service customers at the check-in counters

• Verify passengers' identities at the gates

• Verify information on travel documents, passports and/or visas

• Provide support to special needs customers

• Handle customer issues regarding irregular flight operations

• Process customer documentation

• Handle customer issues regarding automated check-in systems

• Uphold safety and/or security standards

• Interpret and follow individual safety and/or security standards in the workplace

• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above

• Customer service experience preferred

We are seeking for 3-4 customer service Ambassador to join our team at Changi Airport East Region on a full-time basis.

-Excellent communication skills with the ability to interact professionally and courteously with diverse customers.

-Processing user inquiries and transactions in a timely and efficient manner.

-Addressing user concerns and complaints with empathy and finding appropriate solutions.

-Keep the area clean with proper cleaning twice a day.

-Reliable, punctual and able to work flexible shifts, including weekends and public Holidays.

-Working collaboratively with team members to ensure smooth operations and exceptional service delivery.

-Following Company policies and procedures while maintaining professional standards all time.

-Physical capability to stand and walk for extended periods.