Maintaining accurate records of client interactions, inquiries, and feedback in our system. Updating client information and ensuring data integrity to facilitate effective communication and relationship management.
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Administrative tasks such as Answer incoming calls professionally, direct calls to the appropriate staff members; Sort and distribute incoming mail and emails; Order and maintain office supplies and equipment, ensure the office environment is clean and organized; Stamps arrangements; Receive and send the packages and Express delivery.
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Apply work passes and Issue clients’ passes, OED submission and other related works.
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Assist with invoicing, billing, and expense tracking, accounts Receivable and assist with budget preparation.
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Responsible for opening corporate bank accounts for clients, maintaining banking relationships, and handling both digital banking and physical banking services.
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Assisting in the onboarding process for new clients by collecting necessary documentation, explaining our services, and guiding them through the initial setup procedures.
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Responsible for assisting clients with applications for Permanent Residency (PR), citizenship, and visa renewals, explaining required documents, and coordinating closely with clients throughout the process.
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Responsible for preparing and submitting monthly CPF contributions for clients, as well as handling related documentation such as pay slips and employment verification letters.
Requirements: Proficient in both Chinese and English, patient, eager to learn, and highly self-motivated.
