Deputy Manager, Operations (Visa Application Centre)

Are you a dynamic operations leader who thrives in fast-paced, customer-centric environments? Do you enjoy driving operational excellence while leading teams to deliver exceptional service?
If so, we invite you to join us as a Deputy Manager - Operations and play a pivotal role in shaping world-class visa application services.

About the Role
As the Deputy Manager - Operations, you will take charge of the end-to-end operations of our Visa Application Centre (VAC). You will be instrumental in ensuring seamless processes, operational efficiency, regulatory compliance, and outstanding customer experience -- all while leading and inspiring a high-performance team. You will also champion innovation by implementing new processes and continuous improvements to elevate service delivery standards.

What You'll Be Doing

Operational Leadership & Administration

• Oversee daily VAC operations including document verification, cash handling, data accuracy, and passport delivery.
• Ensure strict adherence to SLAs, SOPs, and organizational policies.
• Monitor internal errors, drive corrective actions, and uphold high standards of accuracy and compliance.

Quality Assurance & Process Excellence

• Conduct audits and implement process improvements to enhance efficiency and cost-effectiveness.
• Perform stringent quality checks to ensure application integrity.
• Lead initiatives that boost productivity while elevating the customer experience.

Customer Experience & Service Delivery

• Manage escalations professionally, ensuring timely and effective resolution.
• Lead and motivate teams to deliver exceptional service standards.
• Drive Value-Added Services (VAS) performance while maintaining security (physical & data).

Sustainability & Governance

• Promote environmentally responsible practices and resource efficiency.
• Ensure adherence to Environment, Health & Safety (EHS) standards.
• Uphold Anti-Bribery Management System (ABMS) with strong ethical practices and integrity.

What We're Looking For

• At least Diploma/Bachelors' Degree (or global equivalent)
• 2 to 5 years of experience, ideally in Travel & Tourism, Hospitality or Service Industry

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Opportunity to lead impactful operational initiatives.
• Work in a diverse, multicultural environment.
• Continuous learning and career growth opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

How to Apply: Click Apply Now or send your resume directly to Talent@BuildBridgePartners.com

About the Company

• Well-established A1 Main Contractor with a strong track record in delivering large-scale building projects across residential, commercial, mixed-use, and institutional developments.
• The company is known for its strong project execution capabilities, commitment to workplace safety and quality, and a stable pipeline of projects.
• It has a proven culture of promoting from within, offering employees clear career progression opportunities across different professional tracks.

Career Progression Opportunities

The organisation actively supports internal mobility and long-term career development.

• Project Manager / Senior Project Manager
• Construction Manager / Senior Construction Manager
• Planning / Project Controls roles for those with strong scheduling expertise
• Technical / Engineering Management roles
• Project Director roles for those demonstrating strong delivery and leadership capabilities

Scope

• Oversee day-to-day site operations for building projects from structure to TOPPlan, coordinate, and manage construction activities in accordance with project scheduleLead site teams including Site Engineers, Supervisors, and subcontractors
• Ensure works are carried out according to approved drawings, specifications, and method statementsMonitor progress, productivity, and quality of works on siteResolve site issues, technical challenges, and coordination conflicts promptly
• Act as the main point of contact on site for consultants, subcontractors, and authoritiesAttend site meetings and provide accurate progress updatesCoordinate closely with consultants on technical submissions, inspections, and approvals

How to Apply: Click Apply Now or send your resume directly to Talent@BuildBridgePartners.com

EA Details:

EA Name: BuildBridge Partners Pte Ltd

EA License No: 25C2918

EA Reg No: R1551092 Khoo Yan Jie

https://buildbridge-partners.careers-page.com/jobs/bd26b8d8-7789-4b7c-b3c2-54c6c190f255

Career Progression

This role offers strong career progression for high-performing Construction Managers. Committed to internal promotion and provides clear pathways into senior leadership roles, depending on your strengths and career aspirations.

Progression options include:

• Operations Manager / Head of Operations

• Construction Director / Head of Construction

• Project Manager (PM) / Project Director (PD)

• Technical / Design & Build Director

• Pre-Construction / Tender Director

About the company

A1 Main Contractor with a strong portfolio of building projects across Singapore. They are known for delivering quality construction outcomes, maintaining strong client relationships, and providing long-term career growth for their people. This is an excellent opportunity for a Construction Manager who wants to grow into senior leadership roles.

Role Overview

Construction Manager to lead the execution of building projects, ensuring delivery on schedule, within budget, and to the highest quality and safety standards. The ideal candidate will be a strong site leader with the capability to manage multiple stakeholders and drive performance across the project team.

• Lead and manage site operations for building projects from start to completion

• Coordinate with Project Managers, Site Managers, M&E teams, consultants, and subcontractors

• Ensure construction is executed in accordance with contract, drawings, specifications, and statutory requirements

• Drive productivity, quality, and safety performance on site

• Monitor progress and resolve site constraints proactively

• Manage subcontractor performance, coordination, and claims

• Lead site meetings and represent the company with clients and consultants

• Mentor and develop site teams including Site Managers and Engineers

• Ensure compliance with BCA, MOM, WSH, and internal standards

Requirements

• Diploma or Degree in Civil Engineering, Building, or Construction Management

• Minimum 8–12 years of relevant experience with A1 or large main contractors

• Strong experience in building projects (RC, architectural, and coordination works)

• Proven leadership in managing large site teams and subcontractors

• Strong knowledge of local construction regulations and practices
  

  How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com

  
  
  

  
  
  

  
  
  

  EA Details:
  EA Name: BuildBridge Partners Pte Ltd
  EA License No: 25C2918
  EA Reg No: R1551092 – Khoo Yan Jie

How to Apply: Click Apply Now or send your resume directly to Talent@BuildBridgePartners.com

About the Company

• Well-established A1 Main Contractor with a strong track record in delivering large-scale building projects across residential, commercial, mixed-use, and institutional developments.
• The company is known for its strong project execution capabilities, commitment to workplace safety and quality, and a stable pipeline of projects.
• It has a proven culture of promoting from within, offering employees clear career progression opportunities across different professional tracks.

Career Progression Opportunities

The organisation actively supports internal mobility and long-term career development.

• Project Manager / Senior Project Manager
• Construction Manager / Senior Construction Manager
• Planning / Project Controls roles for those with strong scheduling expertise
• Technical / Engineering Management roles
• Project Director roles for those demonstrating strong delivery and leadership capabilities

Scope

• Oversee day-to-day site operations for building projects from structure to TOPPlan, coordinate, and manage construction activities in accordance with project scheduleLead site teams including Site Engineers, Supervisors, and subcontractors
• Ensure works are carried out according to approved drawings, specifications, and method statementsMonitor progress, productivity, and quality of works on siteResolve site issues, technical challenges, and coordination conflicts promptly
• Act as the main point of contact on site for consultants, subcontractors, and authoritiesAttend site meetings and provide accurate progress updatesCoordinate closely with consultants on technical submissions, inspections, and approvals

How to Apply: Click Apply Now or send your resume directly to Talent@BuildBridgePartners.com

EA Details:

EA Name: BuildBridge Partners Pte Ltd

EA License No: 25C2918

EA Reg No: R1551092 Khoo Yan Jie

https://buildbridge-partners.careers-page.com/jobs/bd26b8d8-7789-4b7c-b3c2-54c6c190f255

Job Description

• Industry/ Organization Type: Engineering/Construction
• Position Title: Project Manager (M&E - ACMV)
• Working Location: Sungei Kadut
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 6:00 PM)
• Salary Package: Basic Salary + VB
• Duration: Permanent Role

Key Responsibilities

• Manage mechanical air-conditioning and ventilation systems in both residential and commercial buildings.
• Provide leadership, adaptability, and strong project management skills to meet changing demands.
• Work independently while maintaining high initiative and the ability to manage pressure.
• Communicate effectively with team members and stakeholders.
• Any ad hoc duties assigned

APPLY NOW!!!

• Degree in Mechanical Engineering.
• Good knowledge of mechanical air-conditioning and ventilation system design and installation for residential and commercial buildings.
• Strong leadership, project management, and communication skills.
• At least 6 years of relevant experience in Singapore, with proven results.
• Class 3 driving license is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84377 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Audit Firm
• Position Title: Senior Audit Manager/ Audit Director
• Working Location: CBD
• Working Hours: 5 days (Mon to Fri: 8:45am – 6:00pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Sign auditors’ reports for statutory audits and other assurance engagements in line with Singapore Standards on Auditing (SSAs) and the Companies Act
• Lead and develop a cross‑border team of managers and associates.
• Own end‑to‑end audit delivery: planning, risk assessment, fieldwork, review, and report finalisation.
• Oversee external audit, corporate governance, compliance, and enterprise risk engagements.
• Develop and lead a team of audit staff and corporate tax compliance professionals.
• Manage engagement economics: budgets, WIP, billing, collections, and variance tracking; meet team and individual targets.
• Uphold professional standards and ensure compliance with relevant regulations and best practices.
• Handle practice management tasks (resourcing, scheduling, client billing).
• Review and finalise audit reports to clearly communicate findings.
• Support business development by identifying and pursuing new opportunities.

APPLY NOW!!!

• Bachelor’s degree in Accounting or related field
• CA (Singapore); ACRA-registered Public Accountant
• Minimum 5 years of audit management/leadership experience, candidates from the commercial sector with relevant experience are also welcome.
• Strong technical (accounting/auditing standards and related tax regulations) & interpersonal skills.
• Proven ability to lead, coach, and motivate teams.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79536 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Remuneration package: Up to $9,000

• Top Leading A1 Main Construction in Civil Infrastructure Project

• LTA Project experience

Responsibilities

• Lead commercial and financial aspects of the company’s projects. The primary objective is to oversee pre- and post-contract management to maximize margins while mitigating contractual risks.Provide guidance and strategic support to project teams in the identification, notification, and preparation of variations and claims, including applications for extensions of time and related loss and expense claims.

• Support, where required, the preparation of tender submissions and contract documentation, including drafting and managing all contractual correspondence.

• Establish and maintain proper control of all contract-related records and documentation, including communications with subcontractors and relevant reports.

• Review project correspondence and recommend suitable response approaches, highlighting any potential contractual or commercial risks or implications.

• Ensure that all executed contracts are properly disseminated to relevant project personnel, and provide advice on contractual interpretation, obligations, and compliance.

• Prepare, compile, and conclude final accounts and variation claims.

• Provide support in ISO implementation, compliance, and audit processes.

Requirement

• At least 5 years of relevant experience

• Relevant experience in Construction MRT project is an advantage
  

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

roy.yeo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

69•• •757

Job Description

• Industry/ Organization Type: Building and Construction
• Position Title: Design Manager (Facade / Building Envelope)
• Working Location: Redhill
• Working Hours: 5 Days (Mon - Fri, 8:30AM – 6PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Lead and manage the design team in executing façade design works according to project requirements and timelines.
• Plan, organize, and monitor design activities to ensure alignment with the overall construction schedule.
• Provide leadership and guidance to team members, including work allocation, design quality checks, and productivity improvement.
• Review and verify design drawings, cutting lists, and technical deliverables to ensure compliance with specifications and standards.
• Coordinate effectively with consultants, main contractors, and other stakeholders to resolve design and technical issues.
• Identify and report any additional work or variations to the Project or Contract Manager for approval.
• Support site teams in resolving design clashes and provide technical input during construction.
• Participate in design workshops and review meetings, ensuring constructability and design quality are maintained throughout the project.
• Manage design changes efficiently to minimize schedule disruptions and cost impacts.
• Address interface issues between disciplines during various design stages and ensure smooth communication across teams.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 5 years of experience in façade design or related fields.
• Proficient in design development and design management processes.
• Knowledge of Revit and Rhino is an advantage; must be able to read and extract information from 3D models in these formats.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79467 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Maintenance Section Manager
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Transport & Mobile Allowance + AWS + VB
• Duration: Permanent

Key Responsibilities

• Schedule and oversee preventive maintenance activities, including IMTE and calibration for manufacturing equipment.
• Organise and manage both routine and ad-hoc preventive maintenance for buildings and utility facilities.
• Carry out hands-on maintenance tasks and basic electrical work when required.
• Coordinate feasibility assessments and planning for new equipment installations and facility upgrades.
• Work closely with contractors and service providers to supervise maintenance and repair activities.
• Prepare and review approval documentation, equipment training instruction, and installation applications to government agencies, and other internal documents
• Manage spare parts inventory, source quotations, negotiate pricing, and process purchase orders.
• Support the Technical Department in executing the company’s Environment, Health, and Safety initiatives.

APPLY NOW!!!

• Degree in Electrical & Instrumentation, Mechanical, or Chemical Engineering.
• At least 10-15 years of related working experience (Chemical industry exposure is an added advantage).
• Possession of a LEW certification is an added benefit; basic knowledge of electrical systems and/or instrumentation is required.
• Familiar with risk assessment processes and FMEA methodologies.
• Experience using AutoCAD is an added advantage.
• Knowledgeable in Environment, Health, and Safety practices, including ISO 14001 and ISO 45001 standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74381 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Develop and compile precise cost estimates and tender documentation.
• Coordinate with internal teams, subcontractors, and suppliers for accurate pricing and project information.
• Review and assess variations, value engineering options, and related cost impacts.
• Monitor and report on cost performance throughout the tender process.
• Examine tender and contract terms, addressing commercial risks or ambiguities.
• Ensure all tender submissions are completed on time and meet required standards and safety regulations.

What you will need

• Degree or Diploma in Quantity Surveying, Construction Management, Civil Engineering, or a related discipline.
• At least 2 years of relevant Quantity Surveying experience within the construction industry.
• Good Pay + Good allowance + Good Bonus
• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)
• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Building and Construction/ Manufacturing (Furniture)
• Position Title: Senior Project Manager (Renovation / Interior Fit-Out)
• Working Location: Mandai Estate
• Working Hours: 5 Days (Monday - Friday, 8:30AM – 5:30PM)
• Salary Package: Basic Salary + Variable Bonus + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Plan, schedule, and manage projects to ensure completion within agreed timelines, budget, and project requirements.
• Monitor project progress and identify key activities to keep work on track and meet targets.
• Coordinate internal teams and external parties such as consultants, subcontractors, and suppliers to ensure smooth project execution.
• Ensure projects are completed on time, within scope, and within budget.
• Ensure works are carried out according to approved drawings, contract requirements, and relevant regulations.
• Develop detailed project plans to monitor and track overall progress.
• Manage project changes in scope, schedule, and cost using proper evaluation and approval processes.
• Identify and manage project risks to reduce potential issues.
• Prepare and maintain complete and accurate project documentation.
• Oversee site matters including safety practices and regulatory compliance.
• Provide regular updates to Management and escalate issues when necessary.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Degree in Construction Management or related field.
• At least 8 years of experience managing renovation or construction projects.
• Proven experience handling multiple projects within tight timelines.
• Good technical knowledge of construction methods, materials, and industry standards.
• Strong problem-solving, decision-making, and coordination skills, with the ability to lead project teams.
• Proficient in project management software and related tools.
• Good communication and stakeholder management skills.
• Able to adapt to changes and work effectively in a fast-paced environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82775 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well Establish Company
• Basic $ 4000 - $ 4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for getting in new clients.
• Build and nurture strong relationships with existing clients and identify sales leads to develop new business opportunity.
• Act as the main point of contact for client inquiries and concerns.
• Identify and pursue new business opportunities within the logistics sector.
• Conduct market research to discover potential clients and industries.
• Develop and implement effective sales strategies to meet and exceed revenue targets.
• Collaborate with the sales team to create compelling proposals and presentations.
• Negotiate terms and conditions with clients to secure mutually beneficial agreements.
• Work closely with internal teams, including operations and customer service, to ensure seamless service delivery.
• Provide regular sales reports and updates to the management team.
• Ensure high levels of customer satisfaction through proactive communication and issue resolution.
• Stay informed about industry trends, competitor activities, carriers and market conditions.
• Work on tenders/RFQs/Bids if required
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Minimum 1-2 years of relevant sales experience in logistics or freight forwarding

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Prepare tender documents, contracts, budget, bill of quantities and other documentation
• Assessment of progress payments to subcontractors / suppliers
• Preparation of progress claims and variation order to the client
• Settlement of final accounts with Client and subcontractors / suppliers

Job Specifications

• At least Degree in QS/ Civil Engineering / Building
• Able to meet tight deadlines and work independently
• At least 3 years of working experiences in civil industry

Good Pay + Good allowance + Good Bonus

• • Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

• • Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Woodlands Spectrum (Nearest Admiralty MRT)

Working Hours: 9 AM - 6 PM

Monday - Friday

About the Role

We are seeking a proactive and customer-focused Senior Customer Quality Assurance Engineer to manage customer quality issues, drive continuous improvement initiatives, and ensure customer satisfaction through effective problem-solving and quality management.

Why Join Us?

• Join a globally recognized manufacturing organization.
• Exposure to regional and international customers.
• Opportunity to lead impactful quality improvement projects.
• Collaborative and growth-oriented work environment.
• Competitve Benefits & Bonuses

Key Responsibilities

• Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution.
• Lead root cause analysis and structured problem-solving activities using 8D methodology.
• Drive corrective and preventive actions and verify their effectiveness.
• Act as the primary quality contact for customers and support customer audits.
• Monitor product quality performance and recommend improvement initiatives.
• Coordinate customer specification and drawing changes with internal stakeholders.
• Collaborate with Production, Engineering, and Quality teams to resolve quality issues.
• Support and maintain Quality Management Systems including ISO 9001 and IATF 16949.
• Conduct internal audits and support compliance with ISO 14001 and ISO 45001 requirements.

Requirements

• Bachelor's Degree in Engineering or related discipline.
• Minimum 3 years of experience in Customer Quality, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Experience handling customer complaints and driving quality improvements independently.
• Strong knowledge of: 8D Problem Solving
• Root Cause Analysis
• FMEA
• SPCControl
• Familiarity with ISO 9001 and IATF 16949 Quality Management Systems.
• Experience supporting China-based customers will be an advantage**
• Strong communication, stakeholder management, and problem-solving skills.

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

About our group:

The Equipment Manufacturing team at Seagate is responsible for the build, assembly, testing, and delivery of advanced manufacturing equipment that supports Seagate’s HDD production and technology development.

We work closely with Engineering, Supply Chain, and Operations teams to ensure equipment is delivered on time, to specification, and at the highest quality standards, enabling successful factory ramp and product innovation.

About the role – you will:          

• Lead quality planning and assurance for new product introductions, process transfers, and manufacturing operations.
• Drive implementation and continuousimprovement of AIAG core tools (APQP, PPAP, FMEA, SPC, MSA, Control Plans).
• Partner with cross‑functional teams to resolve quality issues through root cause analysis and CAPA.
• Establish and monitor key quality metric sand trends to support data‑driven decision making.
• Ensure robust inspection and validation processes through review of drawings, specifications, and GD&T.
• Support qualification and validation activities including first article inspection and process capability studies.
• Lead internal and external audits to ensure compliance with quality systems and standards.
• Drive continuous improvement, including non‑conformance resolution, supplier quality, and manufacturing quality awareness.

About you: 

• Innovative, inclusive, and integrity-driven.
• Able to work effectively in a fast-paced and dynamic environment with multiple priorities.
• Strong team player with a collaborative and resourceful approach to problem-solving.
• Detail-oriented, results-driven, and capable of working independently when required.
• Effective communicator with strong stakeholder management skills.

Your experience includes:

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related discipline.
• 5–8 years of quality assurance experience in a manufacturing environment.
• Strong working knowledge of AIAG Core Tools (APQP, PPAP, FMEA, SPC,MSA) and quality systems.
• Experience in root cause analysis, CAPA, audits, and customer or supplier quality management.
• Ability to interpret engineering drawings, GD&T, and perform data analysis using tools such as Excel or similar systems.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ABOUT THE COMPANY

We are a globally established specialty material distribution company headquartered in USA, with ambitions to grow rapidly across Aisa and international markets. As we develop a new facility in Singapore, we are looking for a sharp, hands-on Office Manager to support the company in driving operational excellence from the ground up within our Singapore office.
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THE ROLE

This is a high-impact, hands-on role that spans office administration, human resources, vendor coordination, stakeholder liaison, and basic financial reporting. You will be the operational backbone of the office - keeping things running smoothly, anticipating needs before they arise and solving problems independently. In an SME manufacturing environment, no two days are alike, and we need someone who thrives in that dynamic environment.

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KEY RESPONSIBILITIES

Administration & Office Management

• Oversee day-to-day office operations, facilities coordination, and vendor management

• Develop and maintain office SOPs, filing systems, and administrative workflows

• Coordinate with government agencies, building management, and service providers

• Track and follow-up on action items, deadlines and deliverables across multiple workstreams

• Handle procurement of office supplies and manage contracts with vendors

HR & People Operations

• Manage end-to-end recruitment administration (job postings, scheduling, offer letters)

• Handle onboarding and offboarding processes for all staff

• Maintain employee records and ensure compliance with MOM regulations and Employment Act requirements

• Administer payroll inputs, CPF submissions, and leave management

Finance & Reporting

• Prepare and maintain basic financial records including accounts payable/receivable tracking

• Process invoices, expense claims, and staff reimbursements

• Assist in monthly financial reporting and cash flow monitoring

• Liaise with external accountants and auditors for statutory compliance

• Support the GM with budget tracking and cost management

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WHAT WE'RE LOOKING FOR

• Experience in office management, executive administration, or operations, ideally covering HR and finance functions

• Understanding of Singapore employment legislation, CPF, and MOM requirements

• Hands-on experience with basic bookkeeping or accounts administration

• Strong organisational skills with meticulous attention to detail and the skill to juggle multiple priorities

• Excellent written and verbal communication skills in English; proficiency in Mandarin is a plus

• Comfortable navigating ambiguity in a newly set-up operations where local processes are still being built

• Prior experience with cross-border operations or experience in an industrial, maufacturing environment is a plus

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THE IDEAL CANDIDATE

You are someone who gets things done quietly and effectively. You are resourceful - when you hit a wall, you find another way. You take ownership of your work, communicate proactively and understand that in an early-stage company, rolling up your sleeve is part of the job.

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WHAT WE OFFER

• A key seat at the table in a dynamic, fast-growing company

• A pivotal role in shaping the operational and people culture of this company

• Opportunity to grow with the business as it scales regionally

• Competitive salary commensurate with experience

Key Responsibilities:

1. Operation Management:

• Plan, organize, and oversee daily production operations.
• Ensure production targets are met within deadlines, quality standards, and cost constraints.
• Monitor production schedules and adjust as needed to optimize output.
• Coordinate with procurement, maintenance, and logistics teams to ensure smooth operations.

2. Team Leadership & Workforce Management:

• Lead, mentor, and develop the production team to enhance productivity and efficiency.
• Assign duties and responsibilities to team members, ensuring optimal workforce utilization.
• Conduct training programs to improve workforce skills and adherence to safety protocols.
• Resolve conflicts and maintain high morale among workers.

3. Quality & Process Optimization:

• Implement quality control measures to ensure products meet company and industry standards.
• Analyze and improve production processes for maximum efficiency and minimal waste.
• Ensure compliance with Standard Operating Procedures (SOPs) and best practices.
• Conduct root cause analysis for production issues and implement corrective actions.

4. Safety & Compliance:

• Enforce workplace safety protocols and ensure compliance with health and safety regulations.
• Conduct regular safety audits and risk assessments.
• Ensure all equipment and machinery are in safe working condition.

5. Cost Control & Resource Management:

• Monitor and control production costs while maximizing efficiency.
• Ensure optimal utilization of materials, labor, and machinery.
• Work with the finance team to develop and manage the production budget.

6. Reporting & Coordination:

• Generate reports on production performance, downtime, and efficiency.
• Collaborate with other departments (Sales, Supply Chain, Quality Control, etc.) to align production goals with business needs.
• Provide regular updates to senior management on production performance and challenges.

Qualifications & Skills:

• Bachelor’s degree or equivalent
• Minimum of 2-10 years of experience in a f&b
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Strong communication and organizational skills.
• Knowledge of safety regulations and compliance standards.

At White Restaurant, we're more than just serving great food, we're creating memorable experiences that bring people together every day. As we continue to grow across Singapore, we're looking for passionate leaders who can inspire teams, drive excellence, takes real ownership of outcomes and shape the future of our brand.

If you have been running a restaurant well for a few years and you are ready for more, we want to hear from you.

ABOUT THE ROLE

Reporting to the Senior Operations Manager, you will manage 4 to 5 White Restaurant outlets across Singapore on a field-based basis with direct reports of 4 to 5 Restaurant Managers. You are the person your Restaurant Managers call when they need someone in their corner, and also the person who holds them accountable when the standard slips. Both things are true at the same time.

KEY RESPONSIBILITIES:

• Visit each outlet in your cluster at least twice a week and know your outlets better than anyone

• Run weekly one-on-ones with each Restaurant Manager focused on real coaching conversations on their team, their standards, and their growth

• Own food safety and SFA compliance across your cluster, with zero demerit points as the floor

• Work with each Restaurant Manager to turn monthly targets into shift-level plans and close gaps when numbers slip

• Be the first call when something goes wrong in your cluster

• Ensure food quality consistency and service excellence from FOH team members

• Hold reviews and training sessions for outlets with service lapses and monitor online feedback

• Identify your next Restaurant Manager from within and put them on a development track
  

WHO WE ARE LOOKING FOR:

• At least 5 years in F&B, including 2 or more years as a Restaurant Manager with full P&L ownership.

• Have run a clean operation with consistent audit scores, no repeat food safety issues, and service standards that hold even when you are not watching.

• Have actually developed someone—not managed around a weak performer, but coached them to a better place.

• Food Safety Level 2 certified WSQ Advanced Certificate in F&B Management is a plus.

• Bilingual in English and Chinese. Our teams are diverse and communication matters.

• Singapore F&B experience is required
  

WHY THIS ROLE

White Restaurant is at a genuine inflection point. We are adding outlets, developing a second brand, and building the operating model that will carry us through the next phase of growth. The Cluster Manager is the primary pipeline into Operations Manager at White Restaurant Group. That path is structured, supported, and real. Your SOM and COO will work with you directly on P&L analysis, business thinking, and the skills you need to lead at the next level.

HOW TO APPLY

Send us your CV and a short note, two or three sentences, on what has shaped your career so far and what you are looking for next. We are not looking for a formal cover letter. We just want to hear from you in your own words.

Shortlisted candidates will be contacted within 5 working days.

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Nurse Manager.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $8,500 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Drive initiatives aimed at improving operational efficiency, service excellence and innovation in care models.

• Oversee and manage the daily operations to ensure smooth and efficient service delivery.

• Conduct regular assessments, care planning and reviews to ensure clients’ needs are met appropriately.

• Maintain high nursing standards and optimize clinical workflows to ensure consistent service excellence.

• Collaborate closely with physicians and healthcare teams to support integrated care and achieve the best possible patient outcomes.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26160389 (Tan Xin Hui Zoanne)

Roles & Responsibilities

Duties and Responsibilities:

. Oversee and manage daily operation activities.

· Perform quality controls and monitor production

· Train, assign, schedule, coach, counsel, and discipline employees

· Find ways to increase quality of customer service

· Monitoring inventory levels to ensure that products are available when needed

· Ensuring that products are stored properly to eliminate spoilage or damage

· Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns

· Setting up computerized inventory tracking systems to monitor product sales and inventory levels

· Responsible for the productivity and efficiency of the operations in the warehouse.

· Implement HSE system in the work environment.

· Manage storage and materials handling duties related to the warehouse.

· Developing and implementing marketing strategies to promote products and increase sales volume

· Communicate all operating policies and/or issues at department meetings

· Help the organization’s processes remain legally compliant

· Resolve employees' disciplinary issues and outlet manpower needs.

· Develop a sound and strong working relationship with all outlet staff and to develop their maximum potential.

· Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

· Bilingual to liaise with English and Chinese speaking associates

· Any other related operational issues and projects as and when required.

Requirements and skills

· Proven work experience as Operations Manager or similar role

· Knowledge of organizational effectiveness and operations management

· Experience budgeting and forecasting

· Excellent communication skills

· Leadership ability

· Outstanding organisational skills

· Good problem solver and self-confidence in decision making.

· Leadership with strong influential and coaching skills.

· Strong inter-personal skills and to lead by example with hands-on approach.

· Ensure completion of all required paperwork, records, documents, etc.

· Ensure all safety and work rules and regulations are followed. Ensure departmental housekeeping standards.

· Singaporean or SPR.

Location : Near Payar Lebar MRT

How to apply :

Interested applicants please send resume to 8168 4271(Whatapps) or whatapps (ONLY) for interview appoitment.

Job Title

Warehouse Manager

Job Summary

We are looking for a reliable and experienced Warehouse Manager to oversee daily warehouse operations, including receiving, storage, inventory control, dispatch, and staff supervision. The Warehouse Manager will ensure operational efficiency, accuracy, workplace safety, and timely distribution of goods.

The ideal candidate should possess strong leadership, organizational, and problem-solving skills with experience managing warehouse teams and inventory systems in a fast-paced environment.

Key Responsibilities

• Manage and supervise all warehouse operations and activities
• Oversee receiving, storage, picking, packing, and shipping processes
• Monitor inventory accuracy and conduct regular stock audits
• Ensure timely dispatch and delivery of products
• Maintain warehouse organization and optimize storage space utilization
• Implement and enforce health, safety, and security procedures
• Supervise warehouse staff, assign duties, and monitor performance
• Train employees on warehouse procedures and equipment handling
• Coordinate with procurement, logistics, and sales departments
• Track warehouse KPIs and prepare operational reports
• Reduce operational costs and improve productivity
• Ensure proper maintenance of warehouse equipment and facilities
• Handle customer or supplier issues related to warehouse operations
• Maintain compliance with company policies and regulatory requirements

Position Summary

• Lead overall spa operations, customer experience, team performance, and business growth.

• Drive sales, profitability, customer retention, and operational excellence.

• Develop a high-performing team with strong practical, consultation, conceptual, and selling skills.

• To report to Company Directors.

• To handle a frontline team (Skin therapists and Customer Service) of up to 20 pax.

Key Responsibilities

• Enhance the end-to-end customer journey and maintain premium service standards.

• Achieve monthly and annual sales, productivity, and profitability targets.

• Drive treatment, package, membership, and retail sales performance.

• Monitor KPIs including sales conversion, retention, rebooking, productivity, and customer satisfaction.

• Lead, coach, and develop therapists through regular training, role plays, and performance reviews.

• Build team capabilities in treatment knowledge, consultation, communication, and selling techniques.

• Ensure compliance with SOPs, hygiene, safety, and operational standards.

• Manage manpower planning, scheduling, inventory, and outlet operations efficiently.

• Utilize CRM, booking systems, and business reports to analyze trends and improve performance.

• Support digitalization initiatives and ensure effective use of operational and reporting systems.

• Handle customer feedback and complaints professionally with strong service recovery actions.

• Prepare business reports, action plans, and performance updates for Management.

Requirements & Qualifications

• Minimum 5 years of experience in spa, wellness, beauty, hospitality, or service industries.

• Minimum 2 years in a managerial or team leadership role.

• Diploma or equivalent qualification in Spa, Hospitality, Business, or related field preferred.

• Experience managing sales-driven service teams is an advantage.

Skills & Competencies

• Strong leadership, coaching, and people development skills.

• Strong sales, consultation, customer service, and communication abilities.

• Results-driven with strong business acumen and accountability.

• Good analytical, reporting, and problem-solving skills.

• Familiar with CRM systems, POS systems, booking platforms, and digital tools.

• Professional, proactive, customer-centric, and able to work in a fast-paced environment.

• Fluent in English and Mandarin preferred.