Total 4,310 job vacancies in Singapore

Job Summary:
We are seeking a detail-oriented, service-driven and proactive Senior Executive, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for supporting service excellence initiatives and delivering learning and development programs across Hotels and Food & Beverage operations. You’ll play a key role in enhancing guest experience, strengthening service culture, and ensuring the effective execution and administration of training initiatives that support operational excellence.

Key Responsibilities:
Guest Experience & Service Excellence 

• Review and analyze guest feedback from surveys, reviews, and internal sources to identify service gaps. 

• Support service excellence initiatives and action plans to enhance guest satisfaction and service standards. 

• Collaborate with operational teams to identify service-related training needs and improvement opportunities. 

• Support data collection and basic analysis to monitor service quality trends. 

Learning & Development Delivery 

• Design, develop, and deliver training programs including onboarding, service culture, service standards, and product knowledge. 

• Facilitate stand-up training sessions, briefings, and learning tours across Hotels and F&B operations. 

• Support targeted talent development programs such as internships, apprenticeships, and management trainees. 

• Develop learning materials such as presentations, e-learning content, SOPs, and workshop resources. 

Training Operations & Administration 

• Coordinate end-to-end training logistics, including scheduling, venue setup, attendance tracking, and post-training follow-up. 

• Maintain training records, documentation repositories, SOPs, and learning databases. 

• Track training hours and program completion, ensuring timely and accurate updates in learning systems. 
  
• Prepare basic reports and support audits related to training and service excellence initiatives. 

Requirements:

• Diploma or Degree holder, preferably in Hospitality, Hotel Management, or a related field. 
  
• Exposure to learning & development, service excellence, or training coordination functions is an advantage. 

• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred. 

• Minimum 1–2 years of experience in the hospitality industry (Hotels, F&B, or related service environments). 

Job Summary

Resolve customer inquiries and manage order processes while coordinating with suppliers and supporting business operations through effective communication and administrative skills.

Responsibilities

• Resolve customer inquiries and feedback via email and social media to ensure customer satisfaction
• Manage placement of manual orders, process refunds, and handle exchanges accurately to maintain smooth transactions
• Liaise with suppliers to coordinate timely order deliveries and ensure supply chain efficiency
• Follow company communication procedures, guidelines, and policies to maintain consistent service standards
• Provide administrative and logistic support to facilitate business activities and operations
• Perform other duties as assigned to meet business requirements

Preferred competencies and qualifications

• Demonstrate good command of written and spoken English to communicate effectively with customers and suppliers
• Exhibit excellent communication and presentation skills to engage stakeholders clearly and professionally
• Show familiarity with CRM systems and practices to manage customer relationships efficiently
• Apply ability to multi-task, prioritize, and manage time effectively in a dynamic work environment
• Maintain a positive working attitude and strong interpersonal skills to foster teamwork and collaboration
• Work effectively both as a team player and independently to achieve business goals
• Minimum educational qualification of A levels, Diploma or above

Other Information

• Only Singaporeans and Permanent Residents need apply

Job Description:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge.

Requirements:

• Singapore Citizen
• Diploma in Business Management or relevant discipline

Other Information:

• Location: Hillview
• Salary: $2,300 - $2,700
• Performance Bonus
• 18 Days Annual Leave
• Contract until Jan 2029
• Monday to Friday: 8.30am to 6.00pm

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

✨ We’re Hiring – Service Crew (Japanese Restaurant) ✨

This role requires hands-on involvement in the testing and commissioning, repair, service, and troubleshoot works of all equipment/system undertaken by Xylem. He shall constantly maintain a high level of work quality and standards to meet customers’ requirements and Xylem’s KPI. This requires an in-depth knowledge and understanding of electrical, instrumentation and mechanical processes in related industries in order to carry out the service works assigned to him.

• Perform service duties assigned including ad-hoc works.
• Hands-on duties involve testing and commissioning, service, repair and troubleshoot equipment/system at Xylem
• Workshop or on sites, for pump systems (sump pump system, ejector pump system, stormwater tank, etc)
• Proficient on monitoring & control, technical skill, retrofitting, Testing &Commissioning for pumps
• Liaise with customers on service activities ensuring all works are carried out on time and to customers’ satisfaction.
• Prepare coherent service reports on condition of equipment, advising on recommendation and follow-up actions.
• Manage and maintain records of service activities.
• Lead and coordinate with service technicians on daily service activities and operation.
• Provide after sales technical support services to help customers to optimize their business with the right solutions.
• Manage and maintain a high-level long term business relationship with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business.
• Work closely with Service manager to improve workflows/processes to increase productivity.
• Play a part in maintaining the workshop in an environmentally safe and organized manner & ensure equipment & tools are well maintained.
• Actively participate in compliance with QA and ESH requirement to promote a safe working environment.
• Maybe requested to work overtime on weekdays, weekends and/or public holidays in order to achieve deliveries to customers.
• Required to be on 24/7 standby on rotation basis based on customer’s urgent calls.
• Other duties as required/determined to assist the functionality of the department.

WORK EXPERIENCE REQUIREMENTS

• At least 3-4 years’ hands-on experience as a service engineer in related industries/environment.
• Able to troubleshoot electrical starter & control panel and the ability to read simple electrical & hydraulic schematics drawings.
• Able to lead service technicians to perform duties as required.
• Customer focus, results orientated, excellent communication and good team player.
• Self-confident, self-motivated with intrinsic drive to work independently.
• Able to work overtime on weekdays, weekends and/or public holidays.
• Enjoy working in fast-paced environment.
• Able to travel on overseas assignments tasked by the company.
• Proficiency in Microsoft Office products and the use of computer applications.

Company Overview

APP Systems Services (APP) is a leading regional organization with strategically located sales offices and service centers across Southeast Asia and India. Our headquarter in Singapore serves as the central hub for innovation, collaboration, and operational excellence.

At APP, we are committed to providing advanced solutions in electronics, bioscience, vacuum technology, and related products, along with efficient after-sales support. Our expertise extends to critical processes/services in the semiconductor,  optics, pharmaceuticals, bioscience, R&D and defence industry. Through longstanding partnerships with global industry leaders, we have built a reputation for quality, reliability and technological leadership.

Why Join us?

We are an established and diversified group of companies specializing in high-technology products and process plants. APP has experienced significant growth in recent years. We nurture a supportive and empowering environment for motivated individuals to unlock their full potential. If you're ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

What You Will Do:

· Perform installation, commissioning, and servicing of air compressors, blowers, and vacuum systems

· Conduct preventive maintenance and troubleshooting to ensure optimal equipment performance

· Diagnose mechanical and electrical faults and carry out necessary repairs

· Provide technical support and solutions to customers on-site and remotely

· Prepare service reports, maintenance records, and documentation

· Support emergency breakdown response and ensure timely resolution

· Liaise with customers to understand requirements and recommend suitable service solutions

· Ensure compliance with safety standards and company procedures

· Assist in equipment upgrades, retrofits, and system improvements when required

What Must You Have

·       Diploma / ITE / Technical certification in Mechanical, Electrical, or Mechatronic Engineering

·       Proven experience in servicing industrial equipment such as air compressors, blowers, or vacuum systems

·       Strong troubleshooting skills in mechanical and electrical systems

·       Ability to read and interpret technical drawings and manuals

·       Willingness to travel for on-site service assignments

·       Good communication and customer service skills

·       Self-motivated, responsible, and able to work independently

What We Appreciate From You

• Experience with rotary screw compressors, vacuum pumps, or industrial air systems

• Knowledge of PLC controls and basic instrumentation

• Hands-on experience in industrial or manufacturing environments

✨ We’re Hiring – Service Crew (Local Coffee Chain) ✨

• Assist in the daily operation of clinic

• Attend to walk-in patients and phone calls

• Appointment booking for patients

• Handle patient's registration and data entry

• Collection of payment from patients

• General administrative duties in the clinic, as assigned by the clinic manager

Requirements:

• Minimum GCE O Levels or above

• No experience needed willing to learn on job

• Some healthcare experienced would be advantageous

• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121 

Email: cindywong@recruitexpress.com.sg

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

Duties and Responsibilities

• Part of Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisor and other team members to ensure excellent service is provided to all customers
• Assist to ensure sufficient stocks supplies for ward for smooth operation
• Manage the deployment of Ward Service Associates (WSAs) in the wards
• Manage WSAs to ensure patients’ nutrition and diet are met
• Take directions and guidance from manager
• Lead quality improvement/ initiatives
• Any other ad hoc duties base on operational needs

Requirement

• Min Bachelor or equivalent with at least one year relevant experience

All Interested candidates are invited to email your resume in MS Word format to:
nerissa.goh@recruitexpress.com.sg


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

• Provide friendly customer service & upsell products
• Cleaning & Hygiene and any ad-hoc duties as assigned
• Closing report

Requirements

• Work in a fast-paced environment
• Preferably with minimum 1 year cashiering or related experience

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements

• Prepare and serve food for dine in, take away or online orders.
• Prepare drinks and additional side orders for customers
• Attend and respond to the customers’ requests promptly and professionally
• Complete the routine of counter-opening, counter-closing duties during shift handover and closing at night
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis
• Stock-up on the necessary sauces, cutleries, packing bags, cups and other items as required to serve the customer
• Serve meals and ensure the dining area is kept clean all the time
• Responsible to clear away rubbish properly to maintain a clean, safe and sanitary environment for customers
• Report immediately to the duty store manager for any unusual incidents that may cause harm to other employees or to the company’s brand
• Undertake any ad-hoc duties as assigned by the Restaurant Manager

FREE MEALS provided to staff during working hours for all breakfast, lunch and dinner

BIRTHDAY TREAT yearly

PERFORMANCE BONUSES

• Welcome guests with energy and good vibes
• Take orders, serve food & drinks accurately and efficiently
• Recommend menu items and upsell specials
• Handle reservations and payments smoothly
• Keep the space clean, organised, and guest-ready
• Support events, promotions, and daily operations
• Manage basic inventory and follow hygiene standards
• Handle feedback professionally and assist where needed

Requirements

• Friendly, upbeat, and service-focused personality
• Basic bartending knowledge is a plus
• Team player who thrives in a fast-paced environment
• Able to work shifts, weekends, and public holidays

Perks & Benefits

• Annual Leave, Medical Leave, Birthday Leave, and Public Holidays Off-in-Lieu
• Staff discounts at all outlets
• Transport claim after 11 PM shifts
• Staff meals provided

To carry out regular maintenance, and repair or replacefaulty parts, Perform assembly and disassembly of parts.

Prepare work areas, set up tools and equipment, andmaintain cleanliness and safety

Handle tools and equipment properly and ensure work quality

Support team members and supervisors in daily technical activities

Follow all safety and company maintenance procedures

Dismantle and assemble any machines

Ability to understand and apply concepts related to howmachines and tools work, including their design, repair and maintenance

Dismantle and assemble any machines

Ability to understand and apply concepts related to howmachines and tools work, including their design, repair and maintenance

Yishun

Monday to Friday 8.30am to 5pm

Basic $2600-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Monthly Salary: UP to $2600 (Negotiable)

Working Address: Henderson Industrial Park

Working hours: 5 Days Work Week. Permanent Sunday Off.

Responsibilities and Duties:

• Capable of providing excellent customer service with a can-do attitude

• English-speaking with good communication and interpersonal skills

• Well-organised and able to work cohesively as a team alongside colleagues

• Able to stay calm under pressure in a fast-paced environment

Qualification and Requirements:

• Able to work on weekends (Fri & Sat) and public holidays (5-day roster)

• Prior related work experience is a plus, but not compulsory. 

• Fresh grads are welcome to apply

Benefits:

• On Job Training provided

• 14 days AL

• Medical benefits $400 per calendar year
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Monthly Salary: UP to $2800 (Negotiable)

Working Address: Gillman Barracks

Working hours: 5 Days Work Week. Permanent Sunday Off.

Responsibilities and Duties:

• Capable of providing excellent customer service with a can-do attitude

• English-speaking with good communication and interpersonal skills

• Well-organised and able to work cohesively as a team alongside colleagues

• Able to stay calm under pressure in a fast-paced environment

Qualification and Requirements:

• Able to work on weekends (Fri & Sat) and public holidays (5-day roster)

• Prior related work experience is a plus, but not compulsory

• Fresh grads are welcome to apply

Benefits:

• On Job Training provided

• 14 days AL

• Medical benefits $400 per calendar year
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Responsibilities

· Repair and maintenance of IQIP equipment (rental fleet and customer equipment)

· Assist with loading and offloading of equipment

· Operates the overhead cranes and forklift

· After a proper introduction period, onsite trouble shooting may be required

· In due course able to work offshore to operate the equipment

· Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned

Key Responsibilities:

• Handle incoming calls, messages, and emails from customers.
• Follow up with existing customers to ensure satisfaction and repeat business.
• Process and track orders, returns, and exchanges.
• Update payments and generating basic report
• Maintain accurate customer records and update CRM system.
• Resolve complaints promptly and professionally.
• Support sales team with account management and event coordination when needed.
• Have basic knowledge of shoppee and lazada

Requirements:

• Minimum GCE ‘O’ Level / Diploma or equivalent.
• 1–2 years of experience in customer service or sales support preferred.
• Good communication and interpersonal skills.
• Able to multitask and work under pressure.
• Proficient in Microsoft Office and basic computer skills.
• Able to use microsoft excel with function like vlookup

Skills Needed:

• Communication Skills – clear, polite, and confident in both spoken and written communication.
• Problem-Solving Skills – ability to handle customer issues calmly and effectively.
• Organizational Skills – able to manage multiple tasks and maintain accurate records.
• Relationship Management – able to build trust and rapport with customers.
• Teamwork – able to coordinate with sales, marketing, and operations teams.

Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.

• Working days: Monday to Sunday (5 Days Work Week)
• Working time: 11.00am to 9.30pm

Responsibilities:

• Attend to walk-in customers, addressing VEW and inquiries.
• Perform basic diagnoses of device faults.
• Conduct product testing and manage exchanges.
• Assist with first-time product setup.
• Apply screen protectors.
• Handle SingSaver redemptions.
• Resolve product issues encountered by customers after sales

Requirements:

• Experience in customer service
• Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries. Strong command of the language(s) used for customer interactions.
• Product Knowledge: Familiarity with the company's products, including their features, functionalities, and warranty policies. Ability to assist customers with product testing, setup, exchange, screen protector application, and other related tasks.
• Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
• Ability to handle multiple tasks simultaneously.

Job Summary

Coordinate with stakeholders and manage customer inquiries to ensure timely resolution of issues and positive customer experiences, supporting departmental performance goals.

Responsibilities

• Coordinate with various stakeholders to expedite repair processes and minimize downtime
• Respond promptly to customer inquiries via Email and Hotline to provide accurate information and support
• Monitor escalated cases, follow up for clarification, and ensure timely resolution of complex issues
• Execute instructions and complete ad-hoc duties assigned by supervisors to support team objectives
• Support achievement of departmental Key Performance Indicators set by management through effective task management
• Resolve customer service-related issues promptly to maintain a positive client experience and satisfaction

Preferred competencies and qualifications

• Demonstrate excellent command of English in both written and spoken communication to ensure clarity and professionalism
• Apply strong phone contact handling skills and active listening to understand and address customer needs effectively
• Exhibit a pleasant and cheerful personality to foster positive interactions with customers and colleagues
• Utilize excellent communication and presentation skills to convey information clearly and confidently
• Manage multiple tasks, prioritize responsibilities, and use time efficiently to meet deadlines
• Work confidently both independently and as a team player, maintaining composure under pressure
• Possess a minimum of 2 years of relevant experience in customer service or related roles
• Hold a Diploma or Degree in Business or related fields to support job functions
• Use Microsoft Office applications proficiently to complete documentation and reporting tasks

The Customer Service Executive is responsible for managing customer orders, coordinating deliveries, and serving as the supporting contact point for customers to ensure timely, accurate, and professional service. This role works closely with internal stakeholders, suppliers, forwarders, and warehouse to support end-to-end order fulfilment and resolve customer enquiries effectively.

 Key Responsibilities

Order Management & Coordination

• Process and manage customer orders accurately and in a timely manner.
• Issue order confirmations and update customers on delivery schedules.
• Coordinate with internal operations, warehouses, and logistics partners to ensure on-time delivery.
• Monitor order status and proactively manage delays or exceptions.
• Manage sample approvals with customers to trigger shipments.

Customer Communication

• Handle customer complaints, delivery issues, and service requests professionally.
• Provide timely updates on order changes, delays, or stock availability.
• Maintain strong relationships with customers to support long-term business partnerships.

Documentation & System Updates

• Prepare and maintain accurate order-related documentation (DO, invoices, shipping documents where applicable).
• Update orders, delivery statuses, and customer records in SAP.
• Ensure all data entries are accurate and compliant with company procedures.

Internal & External Coordination

• Liaise with sales, purchasing, logistics, finance, and warehouse teams to support smooth order execution.
• Coordinate with suppliers, freight forwarder, and 3PLs on shipment and delivery matters.
• Support audit, reporting, or management requests related to customer orders and service performance.

Continuous Improvement

• Identify service issues, trends, or recurring problems and propose improvement actions.
• Support process improvements to enhance customer satisfaction and operational efficiency.

Requirements & Qualifications

• Entry-level candidates are welcome.
• Patient and amicable, with a positive attitude.
• Good organizational skills and possess a high level of task accuracy.
• Ability to work effectively in a fast-paced environment while managing multiple tasks.
• Customer-oriented mindset combined with a systematic approach to work.

Job responsibilities:

1.  Monitor and ensure quality of services are kept and maintained within Company’s directions.

2.  To provide excellent customer service and to build and establish long-term relationship with our customers.

3.  Handle & manage customers’ inquiries & bookings.

4.  Provide administrative support

5.  Promote Spa products and services.

6.  Update of customers particulars, purchases and treatment records.

7.  Follow up on client’s after treatment experience.

8.  Other ad hoc duties assigned by the management from time to time.

9.  Any other administrative task when required.

Job Description & Requirements

- Interact with guests, providing a warm and memorable experience, and ensuring all guests receive exceptional service.
-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff.
-Review operating results with the team and identify opportunities to improve performance
-Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
- Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction

Prerequisite

• Knowledge of hospitality and service.

• Have a well-groomed, professional appearance.

• Able to perform under pressure.