Responsibilities:

• Oversee and manage day to day operational activities to ensure smooth and timely execution.
• Update upcoming/ongoing vessel arrival to principals and vendors.
• Process all necessary formalities and declarations timely to ensure smooth arrival/departure of ship assigned (i.e: ICA, MPA, Port Clearance)
• Process crew documentation and certifications. (OKTB, SGAC, ICA SIGN ON / OFF LETTER, VISA)
• Ensure adherence to company policies, procedures and relevant regulatory requirements.
• Prepare operational reports and provide regular updates to management.
• Handle ad-hoc operational tasks as assigned by management.
• Handle of Cash To Master's request including delivery on board.
• Proficient in handling all Owners Husbandry Matters.

Requirements:

• Minimum 1 year of relevant experience in port agency or shipping operations
• Strong organizational, Analytical and Problem-solving skills
• Ability to work independently while demonstrating strong teamwork skills in managing multiple tasks under tight timelines
• Effective communication and coordination skills Proficient in Microsoft Office (Excel, Word and Email)
• Experience in Logistics, Maritime or Operations-related environment will be an added advantage.

Other Information:

• Employment Type: Full Time
• Salary: Negotiable, based on relevant experience and qualifications.
• Location: Singapore

Job Summary

Manage foreign worker administration and payroll processes, coordinate onboarding and welfare support, and ensure compliance with certification and work-pass requirements to support efficient manpower deployment.

Responsibilities

• Manage work-pass related administrative tasks, including ownership of documentation and distribution of work pass cards to ensure compliance and timely processing
• Maintain accurate and up-to-date foreign worker personal files in HR databases for effective record-keeping and audit readiness
• Coordinate onboarding processes by arranging arrivals, accommodation, welfare support, and initial setup to facilitate smooth integration of foreign workers
• Track certification requirements and coordinate registration or renewal of training courses (e.g., CSOC, AWSH) with training providers to maintain workforce compliance
• Prepare and administer foreign worker payroll records, including overtime, allowances, and deductions, to ensure accurate and timely compensation
• Collaborate with project teams to support manpower deployment and allocation aligned with operational needs

Preferred competencies and qualifications

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline
• Relevant experience in foreign worker administration or construction HR
• Ability to work independently and manage tasks efficiently in a fast-paced environment
• Strong interpersonal skills with effective communication, organizational, and coordination abilities

@ mingyan@staffhub.com

Claims Admin Officer

We are a well-established automotive company committed to delivering quality services and excellent customer support. Join a dynamic and supportive team where your contributions are valued and career growth opportunities are available.

• SGD 2,600 + Variable Bonus
• Mon to Fri: 9:30AM – 7:00PM, Alternate Sat 9:00AM – 1:00PM
• Ubi
• 1 year of experience as a Claims Admin Assistant
• Proficient in Microsoft Office applications

Responsibilities

As a Claims Admin Officer, you will support daily claims operations and ensure smooth coordination of documentation and claim submissions.

• Supporting the workflow for preparation of estimates
• Assisting the claims administrator with daily operations
• Typing and preparing GIA reports
• Submitting first claims to insurance companies
• Handling administrative and ad hoc duties as assigned\

Responsibilities

• Handle public relations matter pertaining to the project
• Handle feedback / complains from the public and stakeholders and resolve issue amicably
• Attend dialogue sessions with the Resident Committees if require
• Close liaison with project manager on project schedules and updates
• Provide administrative support to the project team as assigned
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• To prepare and compile weekly report on all the complaints and requests received form the public
• Assist Project Manager on daily administration work
• Sort and deliver incoming and outgoing mails, documents reports and drawings
• Ensure maintain of proper record and filing system
• Other ad hoc administrative support

Requirements

• Diploma / “A” levels
• Relevant working experience, preferably in Construction industry
• Able to multi-task and work in a fast paced environment
• Good written and effectively bilingual
• Possess good communication and interpersonal skills

“We are hiring Sales Audit Analyst to be outsourced to our clients”.

Responsibilities

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Job Requirements:
- Minimum Degree in relevant field

- Good level of knowledge of the regulations governing the sale of investment products to retail customers (egs. Financial Advisory Act, MAS Guidelines on FairDealing).

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Responsibilities

• Monitor the implementation status of internal audit recommendations by engaging process owners and ensuring timely closure of audit findings.
• Conduct internal control assessments and reviews for assigned projects or business initiatives.
• Maintain and update Group policies, SOPs, and procedure manuals to ensure accuracy and alignment with operational needs before circulation.
• Ensure the organisation adheres to regulatory and statutory requirements, including guidelines set by relevant authorities.
• Lead the Group’s Business Continuity Management initiatives, including reviews, testing, and documentation.
• Oversee the enterprise risk framework, maintain the Group’s risk register, and prepare annual risk reports, including inputs for the Sustainability Report.
• Coordinate and review annual Internal Control Self-Assessment submissions from various business units globally.
• Partner with stakeholders across real estate, hospitality, and investment divisions to strengthen internal controls and promote a robust risk-aware culture.

Requirements:

• Possess at least an Degree in Accountancy/ACCA; CA or CIA certification
• At least 5 years of experience in internal audit, internal controls, risk management, or compliance—ideally within real estate, property development, or hospitality.
• Strong background in Big 4 audit and commercial internal audit or internal controls roles.
• Independent, meticulous, and discreet, with strong initiative, excellent communication skills, and the ability to draft policies and manage risk registers effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 9334RW44

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Provide responsive customer service by addressing inquiries and resolving issues
• Coordinate daily operations to ensure smooth workflow and timely task completion
• ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for an IT & Facilities Officer to join us on our growth journey.

The IT & Facilities Officer will be responsible for the daily technology needs of the office and oversee the smooth operation of workplace facilities. This role combines hands-on IT support with responsibility for maintaining a safe and well-functioning office environment.

Key Responsibilities

IT Support

• Support IT infrastructure across hardware, software, and network.
• Install, configure, and maintain computers, laptops, printers, scanners, and other devices.
• Provide technical support for IT issues, managing requests from start to resolution.
• Monitor network connectivity and coordinate with vendors if issues arise.
• Coordinate with vendors for IT equipment repairs and procurement.
• Maintain an inventory of IT equipment and assets.

Facilities Management

• Coordinate and inspect maintenance of office facilities including ventilation and air-conditioning, electrical systems, plumbing, and fire safety.
• Manage and supervise janitorial staff, technicians, security personnel, and other contractors.
• Ensure workplace safety procedures are followed and that the office complies with building regulations.
• Coordinate office renovations, space layouts, and installation of equipment or fixtures when required.

Skills and Experience

• Diploma or Bachelor’s degree in Information Technology or a related field (or equivalent practical experience).
• At least 5 years of relevant in-house IT operations experience.
• Experience in facilities management.
• Strong problem-solving ability and able to handle urgent issues calmly.
• Clear communication skills and comfortable coordinating with staff, vendors, and contractors.
• Highly organized, reliable, and proactive, with a strong sense of ownership and the ability to prioritize tasks effectively.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Company Overview

Metta Welfare Association, founded in 1992, is a Singapore charity endorsed by multiple ministries. It provides accessible medical care, disability services, special education, and community support to improve lives of the less fortunate and intellectually disabled.

Job Summary

You will support adults with intellectual disabilities by planning and delivering training programmes, assessing client progress, maintaining records, and collaborating with caregivers and volunteers to enhance clients’ independence and well-being.

Responsibilities

• Ensure clients’ safety, hygiene, and well-being throughout daily activities
• Plan, support, and implement approved training programmes and activities for client development
• Help clients develop and maintain daily living skills, community living skills, and positive pro-social behaviour
• Conduct continuous assessment, training, and evaluation of clients’ holistic development to track progress
• Maintain accurate client records including attendance, progress reports, behaviour observation charts, incident reports, individual care plans (ICPs), and communication logs with caregivers
• Coordinate with caregivers and volunteers to support clients’ development and address their needs
• Monitor and report clients’ physiological and psychological well-being; escalate concerns promptly to appropriate personnel
• Collaborate with colleagues to ensure quality service delivery aligned with the organisation’s mission
• Recommend and assist in implementing new programmes or behaviour-management plans to improve client outcomes
• Participate in agency events, fund-raising activities, and volunteer engagement as required
• Comply with all safety rules, regulations, and Safe Management Measures (SMM)
• Perform other duties as assigned

Preferred competencies and qualifications

• Minimum Secondary / N- / O-Level qualification
• Relevant certifications or training in disability care or special education is an advantage
• Prior experience in disability services, social care, or special-needs education preferred
• Demonstrate responsibility, patience, empathy, and strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Commitment to client welfare and service excellence

Contract Period: 30 June 2026 to 31 May 2028

Working hours:
·     Mondays to Thursdays: 1.00pm to 8.30pm, inclusive of 1hr dinner break
·     Fridays: 12.30pm to 8:30pm, inclusive of 1hr dinner break
·     Saturdays: 7.30am to 1.30pm
·     Service does not require on Sundays and gazetted public holidays

Scope of Services:
·       Cleaning work including clearing of rubbish and mop the floor;
·       Close and arm the school security;
·       Lock the staircases;
·       Manage the elevator tasks;
·       Any other ad-hoc duties assigned by the Operations Managers, Vice Principals or Principal.

Qualifications, skills and experience:
·       A Singapore Citizen or Permanent Resident
·       Physically fit
·       Preferably 3 years of experience performing as School attendant duties in school or equivalence preferred.

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.

Requirements:

• GCE “O” Level and above
• At least 2 years of sales and customer service experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are hiring a KYC/AML Analyst for our client, a leading payment services group in Singapore.

This contract position will run until December 2026 and offers hands-on exposure to KYC, AML, and compliance processes within the financial services sector.

Contract role: Start Immediately - end December 2026
Work location: Braddell ( On site)

Job Responsibilities:

• Conduct daily BAU assessment, periodic review and analyze new & existing merchant profile (AML/KYC and credit risk assessment) within SLA.
• Working with various stakeholders as part of the onboarding of merchants
• Ongoing monitoring of alerts as part of the AML/KYC notifications.
• Identify process improvement opportunities to make the Merchant Assessment team more effective.

• Maintain status update on tracker

Requirement

• Minimum GCE A Level , with some relevant work experience
• Experience in AML/KYC processing, and risk assessment and review.
• Meticulous (Excel Savy) and able to work under tight deadlines
• Conscientious & team player
• Good interpersonal & communication skills

EA: 25C2690 R23115755

Benefits Administration

• Manage end-to-end group insurance enrolment, updates, and offboarding

• Administer employee benefits programmes including

• Serve as a go-to resource for benefits-related queries and communications

HR Operations

• Support work pass applications and renewals

• Handle employee requests across leave management and remote working arrangements

• Maintain accurate and up-to-date employee records in line with data integrity standards

• Deliver responsive, customer-focused support for HR-related enquiries

Payroll Support

• Assist with payroll data preparation, including leave records and claims inputs

• Coordinate statutory submissions such as CPF contributions and tax filing

• Ensure all payroll documentation is properly maintained for audit readiness

Requirements

• 1–3 years of experience in HR operations, shared services, or an administrative HR role

• Familiarity with Workday and/or payroll systems will be an advantage

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities

1.      Lease Documentation Processing

·        ACRA search on tenants and prospects

·        To ensure full execution of documents after tenant’s acceptance of Letter of Offer and preparation of Lease Agreements including payments

·        Assist and support the team to ensure smooth process of lease documentation – including proper filing, liaise and track the execution of lease documents by tenants

·        Maintain timely submission and update tenants’ sales on a monthly basis

·        Timely update concluded deals, and update COC required documentations

2.      Viewing Arrangements

·        Attend to phone enquiries and making viewing arrangements

·        Maintaining calendars of team for viewing arrangements

·        Calculation of area for proposed subdivided units

3.      Vacancy Listing

·        Maintain vacancy listing and agent mailing list, monthly

·        To send and follow up of prospecting emails to prospects

4.      Arrears Management

·        To ensure timely follow up with Finance and tenants on arrears for rent and ad-hoc charges

5.      Tenant’s Insurance Policies

·        To ensure timely follow-up with tenants on updating of Tenants’ PL and IAR insurance in accordance to SOP

6.      Tenants Related Matters

·        Arrange for flowers to be sent for tenant’s business commencement

7.      Procurement

·        Create purchase requests and ensure payments are timely remitted

8.      Contact Database

·        Ensure timely updated of contact database for tenants, and business associates. Support with relevant contact details to counterparts

9.      URA Occupancy Reporting

·        Reporting of building occupancy in URA portal

10.   Any other ad-hoc duties assigned

You will also manage the network of property leased from external Landlord

·        Liaising and following up with external Landlord’s Lease Admin Team on the documentations pertaining to the Lease including insurances and ensure payments made timely.  

·        Liaise with internal stakeholder to renew insurance policies on an annual basis

Job Requirements

·        1 to 2 years of administration / operations experiences

·        Able to work in fast paced environment and meet timelines

·        Well-conversant in Microsoft Office applications (MS Word/Excel)

·        Details-oriented and quality conscious

·        Good follow through skills

·        Pleasant personality and good interpersonal skills

·        You should have a Diploma/ Degree in Real Estate/Building/Business

We regret to inform that only shortlisted candidates will be notified.

Looking for a flexible side income you can do from home?

We’re expanding and looking for Interviewing Officers to help introduce people to our career pathway.

✨ What You’ll Do:

-Post simple online ads

-Chat & connect with interested candidates

-Invite suitable candidates to explore our opportunities

✨ What’s Great About This Role:

-100% Work From Home

-Flexible hours

-Super simple tasks — we teach you everything

-Hourly pay + bonus commission $$$

**This is a FULL TIME position. No Part Timers.

Highlights

• Salary up to $4,000 + monthly allowance provided
• Exposure to banking operations and customer service
• Multiple work locations available in Singapore

Job Description

• Attend to walk-in customers and provide professional customer service
• Handle customer enquiries and banking transactions accurately
• Support customers on account-related services and banking products
• Handle inbound customer enquiries via phone and branch support
• Assist customers with digital banking platforms and self-service channels
• Promote and introduce suitable banking products and services
• Resolve customer issues and escalate matters when required
• Ensure compliance with banking policies and operational procedures
• Work closely with internal stakeholders to ensure smooth customer experience
• Deliver excellent service standards and maintain customer satisfaction

Requirements

• Minimum Diploma qualification or equivalent
• Entry-level candidates are welcome to apply
• Customer service experience in banking or call centre environment will be an advantage
• Good communication and interpersonal skills
• Customer-oriented and able to work in a fast-paced environment
• Comfortable handling both face-to-face and phone enquiries

Additional Information

Working Hours: Office / Bankinghours

(A) Job Summary:

The Workplace Safety and Health Officer are required to carry out site safety inspections to ensure site safety management.

(B) Essential Job Functions:

The Workplace Safety and Health Officer are responsible for, but not limited to, the following:

• Ensure work site is following company’s and project’s safety management system procedures and system.
• Assist HSSE Manager in developing, implementing and monitoring HSSE program.
• On-site work monitoring and conduct safety inspections, assessments and incident investigations & reporting.
• Coordinate emergency response to include scheduling, training and updating written programs.
• Monitor work site industrial hygiene.
• Spearhead safety programs at work site.
• Review Method Statement, Risk Assessment and Covid SOPs.to ensure conform to project requirements and comply with applicable regulations.
• Liaise and coordinate with Client, Contractor, project team and relevant parties (e.g. MOM, MOH, BCA, NEA) for all safety, security and Covid related matters, including meeting, reports etc.
• Establish good working relations with client and its representatives
• Assist with safety program implementation to include training, conducting routine plant & machinery inspection and safety committee participation as recording secretariat.
• Organize promotion such as HSSE campaigns, competition and other activities to improve HSSE awareness.
• File and maintain safety records for inspections/auditing etc.
• Other ad-hoc duties assigned by management or HSSE Manager.

(C) Minimum Qualifications/ Job Experience:

• Registered WSHO with at least 2 years of post- registration and practical experience relevant to the scope of works of the Project Contract.
• Experience working in main contractor firm and managing major building projects.
• WSH Coordinator candidates who are waiting for WSHO interview or registration are welcome to apply.
• Attained Safe Management Officers certification.

Job Description

• Deliver engaging theoretical and practical training aligned with CAAS standards.
• Lead flight demonstrations and practical assessments at training sites.
• Provide clear instruction on drone safety, flight planning, airspace classification, meteorology, and emergency procedures.
• Adapt training methods to suit individual learning styles and skill levels.
• Evaluate trainee performance and provide detailed feedback and guidance.
• Assist in updating training materials and ensuring course content remains current with evolving drone regulations and technology.
• Maintain accurate student records, reports, and certification tracking.
• Assist Head of Training to ensure successful yearly renewal of UATO & UABTO statuses
• Explore and if capable, take on other training roles within the company.

Requirements

• Certified drone piloting licence - UAPL cert with no limitations category is preferable.
• Experience delivering structured drone training or relevant training is useful.
• Understanding of aviation law, safety protocols and regulations is useful.
• Strong communication, facilitation, and interpersonal skills.
• Comfortable working outdoors in varied conditions for practical sessions.
• Willing to work selected week nights and alternate weekends for training classes.
• Location: Shan Road

Monday - Friday

9 AM - 6 PM

Location: Ubi

Responsibilities

• Assist in billing and issuing invoices to cargo and mail customers.
• Support cost checking of invoices received from airlines, ground handlers, and other service vendors.
• Address and resolve billing queries from customers and partners.
• Help prepare Sales Reports.
• Provide general accounting support as needed.
• Perform other duties as assigned by supervisors.

Requirements

• Minimum 1 year of working experience in a related field.
• Educational qualification of at least “O” and “N” Levels.
• Proficient in MS Office and Excel.
• Meticulous and comfortable working with numbers.
• Able to work independently with minimal supervision.
• Candidates who can communicate in both English and Mandarin are preferred (to liaise with key English and Mandarin-speaking associates).
• Immediate starters will be considered favorably.

Interested candidates, please WhatsApp me at 8779 6100 or send in your resume to willie.goh@swiftsearchglobal.com

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C949

Looking for a flexible side income you can do from home?

We’re expanding and looking for Recruitment Officers to help introduce people to our career pathway.

✨ What You’ll Do:

1. Post simple online ads
2. Chat & connect with interested candidates
3. Invite suitable candidates to explore our opportunities

✨ What’s Great About This Role:

• 100% Work From Home
• Flexible hours
• Super simple tasks — we teach you everything
• Hourly pay + bonus commission $$$

**This is a FULL TIME position. No Part Timers.

Join our team at the golf driving range at Arena Country Club, Upper Jurong, Singapore. We are looking for friendly and service-oriented individuals to join us as a Customer Service Officer. As the first point of contact, you will play an important role in creating a welcoming experience for guests while supporting front desk operations, guest enquiries, event coordination, and daily operations. If you enjoy customer service and working in a dynamic sports and hospitality environment, we’d love to hear from you.

CORE RESPONSIBILITIES:

• Welcome guests and providing a professional front desk service.
• Handle enquiries, bookings, check-ins, equipment rentals, and provide information on services, promotions, and events.
• Assist with quotations, event coordinating, and administrative support.
• Support daily operations and administrative a clean and organized reception area.
• Handle guest feedback and resolve issues promptly, escalating matters to management when required.
• Promote membership packages, programs, and other services where appropriate.
• Coordinate closely with operations, F&B, coaching, and events teamsto ensure seamless guest experiences.

JOB SPECIFICATIONS:

• Diploma or higher qualification in hospitality, tourism, business or a related field.
• Able to work flexible shifts including weekends and public holidays.
• Prior experience in customer service, front‑desk, hospitality, sports, or recreational environments is preferred.
• Strong communication and interpersonal skills with a friendly, professional, and guest‑oriented attitude.
• Able to multitask, solve problem independently, and work well in a fast-paced environment.
• Proficient in Microsoft Office applications and booking systems.
• Interest in golf or sports is an advantage.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Duration: 3 months (Extendable to 1 year)

Location: City Hall 

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Support outreach and engagement activities to increase public participation.
• Coordinate with stakeholders, partners, and internal teams on programmes and events.
• Assist in planning and executing roadshows, events, and community activities.
• Handle customer enquiries and support helpdesk operations.
• Prepare reports, maintain records, and provide administrative support.
• Support operational improvements and other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Business, Communications, Marketing, Events, or related fields.
• Strong communication and interpersonal skills.
• Experience in customer service, stakeholder engagement, events, or operations support is an advantage.
• Organised, detail-oriented, and proficient in Microsoft Office.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Responsibilities:

Overall:

• Responsibilities include supporting the development of concept papers (TOC, logic model, needs analysis), proposal of suitable frameworks, methods and tools for programme evaluation, analysis of results, and contributing to reports detailing findings and recommendations.
• Work collaboratively with social service practitioners, other research officers, and/or management to evaluate programmes and services.
• Contribute to other team efforts, such as research newsletters, research grant, organizing of events.
• Other tasks assigned by supervisor.

Support in MEL

• Support in reviewing documents related to programme development and evaluation (programme proposals, TOC, logic model, needs analysis, evaluation reports etc)
• Support in developing Monitoring, Evaluation and Learning systems to assist in ongoing work and assess impact.
• Provide support to programme teams in planning data collection, analysis and sense making to articulate outcomes.

Project management

• Assist in project management related to programme development and evaluation support to ensure they are completed in time while assuring quality. This includes:
  • The different workflows are delivered in line with requirements and timeframes.
  • Proactively collaborate and communicate with social service practitioners to ensure work related to monitoring and evaluation are conducted as planned in a timely manner.
  • Support in other tasks related to project management.
• Contribute to developing and managing knowledge products (knowledge management) of the project (case studies, documentation of lesson learnt, best practices)

Requirements:

• Honours Degree in Social Work/ Sociology/ Psychology or related discipline. Open to social service practitioners with keen interest in evaluation and research.
• Past work experience in evaluation is preferred.
• Prior experience in conducting research and knowledge of social service sector preferred but not necessary.
• Strong attention to detail, including proficiency in using quantitative and qualitative data.
• Excellent project management, planning, organisation and coordination skills, and proactiveness in working with the team and other teams.
• Willing to undertake different types of work.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Self-motivated and able to work independently to manage multiple tasks simultaneously.
• Be comfortable working collaboratively in a team and in liaising with multiple parties.
• Knowledge on writing reports, and designing tools for data collection, analysis, managing databases and writing reports.

Jobs Responsibilities

• Process and support trade finance transactions including export letters of credit and documentary collections.
• Perform sanctions screening and ensure transactions comply with internal policies and regulatory requirements.
• Maintain accurate transaction records and documentation to support audit and compliance standards.
• Liaise with internal stakeholders and business partners to ensure timely processing and resolution of enquiries.
• Support process improvement initiatives, user testing activities and implementation of system enhancements.
• Monitor operational risks, escalate issues when required and contribute to a strong control environment.

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

lynnmak@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.